[Q] How can I change country of my zune/XboxLive.. account? - Windows Phone 7 Q&A, Help & Troubleshooting

Hello, I don´t know where to ask this, so here it goes.
I have my main hotmail account which is listed as an unsupported country (for wp7 marketplace), I managed to change my address and region in hotmail so in that way I was able to access the marketplace in my WP7 ... but the problem is, that in the past I created an Xbox live account with this account, so my hotmail account appears as USA (which is the country I want now) and my xbox live account shows something else.
Now, when I wanted to create a zune account it appears as a different country, giving me overpriced items in the marketplace, so my zune ID and my Xbox Live ID are both showing the wrong country but my hotmail account is showing correct ... do you guys know how to change this?? I really dont care losing my xbox live account or my zune ID, but I do want to keep my hotmail address.
thank you.

Hi,
My brother had the same kind of problem, and Microsoft tell him that they cant do anything. He had to make another account.
Sorry for your accound.....

Yeah, unfortunately you can't do anything about it. The best way is to create a U.S. account.

So please help:
I have Hotmail for 13 years.
Now Zune starts to support my country (Poland).
So when I want to login to Zune on my PC, Zune says my country region of my PC and Hotmail are not the same so I cannot be logged in.
Apparently 13 years ago Hotmail didn't even exist for Poland so I couldn't even locate my account for Poland.
So what can I do? I don't want to change my account of course and it is already attached to my phone. I can't login to Zune.

You try on that site: www.xbox.com

Change location and display language in Regional Settings to US. Worked for me.
Although i love WP7, this pisses me off. It is f**ked up beyond beliefs.

Related

[Q] Switching Xbox Live ID email adress

My current Xbox live gamertag is under a yahoo email account because at the time, I did not have a @live.com email.
I just reset my phone and signed in with my @live.com email and it created a new Xbox live account.
Thru the xbox console itself I tried changing the email from my yahoo to my live, but it won't let me since the live email is already associated with the new xbox live account it created.
Called xbox live support and they said they can't delete accounts and to try and log out of xbox live on my phone (which it won't let me)..
Any tips?
This is basically what I need to do, but can't
http://support.xbox.com/en-ca/pages...ount-management/manage-live-id.aspx#section-4
I went through something similar. My xbox live account was linked to a slush hotmail account, not my main one (my full name). When I knew I was getting a wp7, I went about trying to switch it, however there was already an xbox live account associated with my full-name one (I had made one but switched to my slush account).
This is what I did:
-create new email ([email protected])
-go to xbox console, and recover gamertag for my fullname hotmail (it's somewhere in account settings or something)
-switched the gamertag associated with my fullname to [email protected]
-so my [email protected] now has no gamertag associated with it
-switched my main xbox live account to my fullname hotmail email
And voila, I now had my xbox account linked to my fullname hotmail
I hope this answers your question, and if it doesn't, my apologies and good luck, gamertag associations are a ***** to deal with.
Thanks, i'm thinking that's what i'm gonna have to do. Create a new @live email account, change my xbox live account email to the new @live email, AND reset my phone and use the new @live email.
Right now that seems like the only thing that will work, unless anyone else has any other ideas...
Your're right, they are a ***** to deal with. I'm kind of ticked off it automatically created a new xbox live account when I put in my @live email on my phone. Didn't even give me a chance to log in with my xbox live account.
No, do what he said, you don't need to reset your phone I believe. What he said to do was log into the Xbox and sign in to your PHONES email, which will sign into your 'new' account and switch THAT email to a new one, a temporary one you'll need to make. Once that account is off that email, you'll be able to switch your real xbox live ID to your phones email...
FiyaFleye said:
No, do what he said, you don't need to reset your phone I believe. What he said to do was log into the Xbox and sign in to your PHONES email, which will sign into your 'new' account and switch THAT email to a new one, a temporary one you'll need to make. Once that account is off that email, you'll be able to switch your real xbox live ID to your phones email...
Click to expand...
Click to collapse
Correct. What I outlined was how to switch your xbox live account to be associated with the email that is on your phone
Thanks dudes, I misunderstood the first time...got it now. Gonna do that right now
t0nnn said:
Thanks dudes, I misunderstood the first time...got it now. Gonna do that right now
Click to expand...
Click to collapse
No problem.
Let us know how it goes
sure haven't said:
Correct. What I outlined was how to switch your xbox live account to be associated with the email that is on your phone
Click to expand...
Click to collapse
Lol yeah, when I read it the second time I figured he misunderstood it, I would have never thought of that though, great idea.
t0nnn said:
Thanks dudes, I misunderstood the first time...got it now. Gonna do that right now
Click to expand...
Click to collapse
Not a problem man, let us know if you get it resolved.
hahaa, just did it and everything's good to go. What a pain in the ass that was...thanks again
lost my app purchase history when I changed my GamerTag?
sure haven't said:
I went through something similar. My xbox live account was linked to a slush hotmail account, not my main one (my full name). When I knew I was getting a wp7, I went about trying to switch it, however there was already an xbox live account associated with my full-name one (I had made one but switched to my slush account).
This is what I did:
-create new email ([email protected])
-go to xbox console, and recover gamertag for my fullname hotmail (it's somewhere in account settings or something)
-switched the gamertag associated with my fullname to [email protected]
-so my [email protected] now has no gamertag associated with it
-switched my main xbox live account to my fullname hotmail email
And voila, I now had my xbox account linked to my fullname hotmail
I hope this answers your question, and if it doesn't, my apologies and good luck, gamertag associations are a ***** to deal with.
Click to expand...
Click to collapse
I just had to do the above, but when I did it, it wouldn't remove the automatically created player######## xbox live gamertag from my phone, even though it was now associated with a different email address than my live ID account and my correct gamertag was associated with the correct live ID email. After several soft resets, no change, still player####### in my game hub. I did a hard reset and it fixed that problem, when went to reload the apps that I'd purchased previously, they are longer showing up as previously purchased. In ZUNE, I have no apps in my purchases history. It's as if the app purchases were linked to my gamertag!?!?!? WTF.
Maybe it wouldn't remove the Player###### gamertag ID because of the achievements associated with the installed apps? Maybe that's why removing that gamertag ID removed the app purchase history? Maybe my being on Mango Beta has something to do with this? At no point in time did I change the LIVE ID email account associated with my phone.
I think I might have to restore to an old backup...

[Q] Multiple Live ID Support?

I have two Windows Live ID's.
One is for Hotmail (it's my primary account and I *must* have access to it on my phone).
The other is for ZunePass and Xbox Live.
Anyone know if it's possible to use one account for Hotmail sync and another for ZunePass or Xbox Live?
I had to split the two accounts a while back because Xbox Live Messenger could only handle 100 IM contacts and it was failing.
Just hoping I don't have to switch the Live ID on my Xbox Live and ZunePass subscriptions. Sounds like a PITA.
Yeah, that's not a problem. Just set up your current 'secondary' account (ie. the one with Xbox/Zune subs) as the primary one on your phone. Then set up your current primary account as an extra email accnt.
You can then customize email/calendary/contact syncing from the two.
The Windows Phone 7 support documentation covers these items.
Basically, the first Windows Live ID you use needs to be the one that has your Zune Pass and Xbox Live Gamertag if you want to use those features. You cannot add a secondary Windows Live ID and use the Zune Pass/Gamertag on it.
When you say that you must have access to your Hotmail, I am assuming you mean that you just need access to the e-mail and contacts on that account. If that is the case, then set your Hotmail as your secondary Windows Live ID, and initially sign in to your phone with the Windows Live ID that has your Zune Pass/Gamertag. Though just remember that this also means that whatever Zune/application purchases you make through the phone will be tied to the first Windows Live ID.
Also remember that if you have any contacts on that Zune/Gamertag Windows Live ID, that it will automatically sync with your phone, so you may want to go ahead and delete those so that it doesn't mess up your address book on the phone (you cannot turn off contact syncing with the first Windows Live ID tied to the phone). You can turn off the email though.
prjkthack said:
Also remember that if you have any contacts on that Zune/Gamertag Windows Live ID, that it will automatically sync with your phone, so you may want to go ahead and delete those so that it doesn't mess up your address book on the phone (you cannot turn off contact syncing with the first Windows Live ID tied to the phone). You can turn off the email though.
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Click to collapse
I was checking into it and it seems that MS may now offer the ability to access non-Hotmail accounts via the web-based Hotmail UI (and presumably similar services). So I may be able to check all of my email from the old Live ID account tied to my XBL and ZunePass anyway.

[Q] Can Canadians access American Marketplace somehow?

Canadian marketplace is pretty horrid. Only apps and videos (even then I'm told our selection is cruddy). Is there a way to hop onto the American marketplace? I realized I need an american credit card to make purchases but that's not a problem.
Here's what would do the trick set up your computer location as US. Create a live account with a US address, the tricky part is that is has to be your main account on WP7 and the only way to do it is by resetting your phone and set that Live email address as your main address.
btw having a US live address will get you all music artist background in zune (on wp7 and on Zune desktop client) The downside is that you won't be able to use your Canadian Xbox Live ID . You'll be granted a new xbox live username.

Windows Live messenger Secondary live ID

Just like most of the people I created a US dummy account to access the marketplace.
I noticed I can only use windows live messenger(messaging hub) with my primary "dummy" account. I was able to connect facebook to that account, but what I really want is my own Windows Live ID in de messaging hub.
My own Live ID is set as a secondary account on my phone, is it possible to login with that account?
There read somewhere a hard reset and setting your own ID as primary will solve this problem. But I want to avoid that because I can't backup my sms.
I know microsoft will release the markerplace in the Netherlands but there are only 40 apps. That is why I don't want to hard reset my device.
tbk21 said:
Just like most of the people I created a US dummy account to access the marketplace.
I noticed I can only use windows live messenger(messaging hub) with my primary "dummy" account. I was able to connect facebook to that account, but what I really want is my own Windows Live ID in de messaging hub.
My own Live ID is set as a secondary account on my phone, is it possible to login with that account?
There read somewhere a hard reset and setting your own ID as primary will solve this problem. But I want to avoid that because I can't backup my sms.
I know microsoft will release the markerplace in the Netherlands but there are only 40 apps. That is why I don't want to hard reset my device.
Click to expand...
Click to collapse
No. As of right now Messenger can only use your primary Windows Live ID. The only way to change your primary Windows Live ID is a hard reset.
A quick search would have provided you with the answers you needed already.
tbk21 said:
Just like most of the people I created a US dummy account to access the marketplace.
I noticed I can only use windows live messenger(messaging hub) with my primary "dummy" account. I was able to connect facebook to that account, but what I really want is my own Windows Live ID in de messaging hub.
My own Live ID is set as a secondary account on my phone, is it possible to login with that account?
There read somewhere a hard reset and setting your own ID as primary will solve this problem. But I want to avoid that because I can't backup my sms.
I know microsoft will release the markerplace in the Netherlands but there are only 40 apps. That is why I don't want to hard reset my device.
Click to expand...
Click to collapse
I got this problem too. It's really bad that I need to reset my phone. So the choice is either using the marketplace or messenger. Hope they will let us connect to live messenger with our secondary account.

[Q] Registry hack to enable Zune Marketplace services on Windows Phone 7 in Canada

I was wondering if anyone knew of or was working on a wp7 registry hack to enable the marketplace in the zune app on the phone. When i set my phone up with an american hotmail address it shows up, but in canada with my canadian hotmail address it is missing. All i really want is the ability to access the marketplace in the zune app, i don't really care if i can purchase music or not, but the info it provides is useful.
Cheers!
Anyone got anywhere on this?
the only way is to change your country address in your hotmail account, just choose a country, state and then google for the zip code ... then use it as your address. good luck.
Supposed with the launch of Mango, the music marketplace and all other features currently unavailable to Canada are going to launch alongside.
wmpoweruser.com/wp-content/uploads/2011/08/image591.png (sorry can't direct link, don't have enough posts yet, but check out the chart).
Which is great news, but it's just a question of when.
That is good news, if it's true, I'm running Mango and still no zune marketplace yet though...

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