[Q] Switching Xbox Live ID email adress - Windows Phone 7 Q&A, Help & Troubleshooting

My current Xbox live gamertag is under a yahoo email account because at the time, I did not have a @live.com email.
I just reset my phone and signed in with my @live.com email and it created a new Xbox live account.
Thru the xbox console itself I tried changing the email from my yahoo to my live, but it won't let me since the live email is already associated with the new xbox live account it created.
Called xbox live support and they said they can't delete accounts and to try and log out of xbox live on my phone (which it won't let me)..
Any tips?
This is basically what I need to do, but can't
http://support.xbox.com/en-ca/pages...ount-management/manage-live-id.aspx#section-4

I went through something similar. My xbox live account was linked to a slush hotmail account, not my main one (my full name). When I knew I was getting a wp7, I went about trying to switch it, however there was already an xbox live account associated with my full-name one (I had made one but switched to my slush account).
This is what I did:
-create new email ([email protected])
-go to xbox console, and recover gamertag for my fullname hotmail (it's somewhere in account settings or something)
-switched the gamertag associated with my fullname to [email protected]
-so my [email protected] now has no gamertag associated with it
-switched my main xbox live account to my fullname hotmail email
And voila, I now had my xbox account linked to my fullname hotmail
I hope this answers your question, and if it doesn't, my apologies and good luck, gamertag associations are a ***** to deal with.

Thanks, i'm thinking that's what i'm gonna have to do. Create a new @live email account, change my xbox live account email to the new @live email, AND reset my phone and use the new @live email.
Right now that seems like the only thing that will work, unless anyone else has any other ideas...
Your're right, they are a ***** to deal with. I'm kind of ticked off it automatically created a new xbox live account when I put in my @live email on my phone. Didn't even give me a chance to log in with my xbox live account.

No, do what he said, you don't need to reset your phone I believe. What he said to do was log into the Xbox and sign in to your PHONES email, which will sign into your 'new' account and switch THAT email to a new one, a temporary one you'll need to make. Once that account is off that email, you'll be able to switch your real xbox live ID to your phones email...

FiyaFleye said:
No, do what he said, you don't need to reset your phone I believe. What he said to do was log into the Xbox and sign in to your PHONES email, which will sign into your 'new' account and switch THAT email to a new one, a temporary one you'll need to make. Once that account is off that email, you'll be able to switch your real xbox live ID to your phones email...
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Click to collapse
Correct. What I outlined was how to switch your xbox live account to be associated with the email that is on your phone

Thanks dudes, I misunderstood the first time...got it now. Gonna do that right now

t0nnn said:
Thanks dudes, I misunderstood the first time...got it now. Gonna do that right now
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Click to collapse
No problem.
Let us know how it goes

sure haven't said:
Correct. What I outlined was how to switch your xbox live account to be associated with the email that is on your phone
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Lol yeah, when I read it the second time I figured he misunderstood it, I would have never thought of that though, great idea.
t0nnn said:
Thanks dudes, I misunderstood the first time...got it now. Gonna do that right now
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Click to collapse
Not a problem man, let us know if you get it resolved.

hahaa, just did it and everything's good to go. What a pain in the ass that was...thanks again

lost my app purchase history when I changed my GamerTag?
sure haven't said:
I went through something similar. My xbox live account was linked to a slush hotmail account, not my main one (my full name). When I knew I was getting a wp7, I went about trying to switch it, however there was already an xbox live account associated with my full-name one (I had made one but switched to my slush account).
This is what I did:
-create new email ([email protected])
-go to xbox console, and recover gamertag for my fullname hotmail (it's somewhere in account settings or something)
-switched the gamertag associated with my fullname to [email protected]
-so my [email protected] now has no gamertag associated with it
-switched my main xbox live account to my fullname hotmail email
And voila, I now had my xbox account linked to my fullname hotmail
I hope this answers your question, and if it doesn't, my apologies and good luck, gamertag associations are a ***** to deal with.
Click to expand...
Click to collapse
I just had to do the above, but when I did it, it wouldn't remove the automatically created player######## xbox live gamertag from my phone, even though it was now associated with a different email address than my live ID account and my correct gamertag was associated with the correct live ID email. After several soft resets, no change, still player####### in my game hub. I did a hard reset and it fixed that problem, when went to reload the apps that I'd purchased previously, they are longer showing up as previously purchased. In ZUNE, I have no apps in my purchases history. It's as if the app purchases were linked to my gamertag!?!?!? WTF.
Maybe it wouldn't remove the Player###### gamertag ID because of the achievements associated with the installed apps? Maybe that's why removing that gamertag ID removed the app purchase history? Maybe my being on Mango Beta has something to do with this? At no point in time did I change the LIVE ID email account associated with my phone.
I think I might have to restore to an old backup...

Related

[Q] Multiple Live ID Support?

I have two Windows Live ID's.
One is for Hotmail (it's my primary account and I *must* have access to it on my phone).
The other is for ZunePass and Xbox Live.
Anyone know if it's possible to use one account for Hotmail sync and another for ZunePass or Xbox Live?
I had to split the two accounts a while back because Xbox Live Messenger could only handle 100 IM contacts and it was failing.
Just hoping I don't have to switch the Live ID on my Xbox Live and ZunePass subscriptions. Sounds like a PITA.
Yeah, that's not a problem. Just set up your current 'secondary' account (ie. the one with Xbox/Zune subs) as the primary one on your phone. Then set up your current primary account as an extra email accnt.
You can then customize email/calendary/contact syncing from the two.
The Windows Phone 7 support documentation covers these items.
Basically, the first Windows Live ID you use needs to be the one that has your Zune Pass and Xbox Live Gamertag if you want to use those features. You cannot add a secondary Windows Live ID and use the Zune Pass/Gamertag on it.
When you say that you must have access to your Hotmail, I am assuming you mean that you just need access to the e-mail and contacts on that account. If that is the case, then set your Hotmail as your secondary Windows Live ID, and initially sign in to your phone with the Windows Live ID that has your Zune Pass/Gamertag. Though just remember that this also means that whatever Zune/application purchases you make through the phone will be tied to the first Windows Live ID.
Also remember that if you have any contacts on that Zune/Gamertag Windows Live ID, that it will automatically sync with your phone, so you may want to go ahead and delete those so that it doesn't mess up your address book on the phone (you cannot turn off contact syncing with the first Windows Live ID tied to the phone). You can turn off the email though.
prjkthack said:
Also remember that if you have any contacts on that Zune/Gamertag Windows Live ID, that it will automatically sync with your phone, so you may want to go ahead and delete those so that it doesn't mess up your address book on the phone (you cannot turn off contact syncing with the first Windows Live ID tied to the phone). You can turn off the email though.
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I was checking into it and it seems that MS may now offer the ability to access non-Hotmail accounts via the web-based Hotmail UI (and presumably similar services). So I may be able to check all of my email from the old Live ID account tied to my XBL and ZunePass anyway.

[Q] Xbox live gamertag issue

Hey all. back in 2006 i had my email adress and then with that email adress i changed my gamertag. now it was too childish email and i changed it and i have been using my new email for a very long time and doing everything with that. now i have an htc hd7 since its first published and i merged my hd7 with my new email. so in xbox live my name seems like Player123456789 and i want to change it to my gamertag which i use it everywhere but its linked to my previous mail. they are both linked and i tried everthing but couldnt ge the gamertag from one to another. what can i do? any suggestions?

[Q] How can I change country of my zune/XboxLive.. account?

Hello, I don´t know where to ask this, so here it goes.
I have my main hotmail account which is listed as an unsupported country (for wp7 marketplace), I managed to change my address and region in hotmail so in that way I was able to access the marketplace in my WP7 ... but the problem is, that in the past I created an Xbox live account with this account, so my hotmail account appears as USA (which is the country I want now) and my xbox live account shows something else.
Now, when I wanted to create a zune account it appears as a different country, giving me overpriced items in the marketplace, so my zune ID and my Xbox Live ID are both showing the wrong country but my hotmail account is showing correct ... do you guys know how to change this?? I really dont care losing my xbox live account or my zune ID, but I do want to keep my hotmail address.
thank you.
Hi,
My brother had the same kind of problem, and Microsoft tell him that they cant do anything. He had to make another account.
Sorry for your accound.....
Yeah, unfortunately you can't do anything about it. The best way is to create a U.S. account.
So please help:
I have Hotmail for 13 years.
Now Zune starts to support my country (Poland).
So when I want to login to Zune on my PC, Zune says my country region of my PC and Hotmail are not the same so I cannot be logged in.
Apparently 13 years ago Hotmail didn't even exist for Poland so I couldn't even locate my account for Poland.
So what can I do? I don't want to change my account of course and it is already attached to my phone. I can't login to Zune.
You try on that site: www.xbox.com
Change location and display language in Regional Settings to US. Worked for me.
Although i love WP7, this pisses me off. It is f**ked up beyond beliefs.

[Q] XDA username change?

I would like to change my XDA forums username and then associate my Google account. I was just going to start an account with the new name and abandon this one, but in used my Gmail address and even though I haven't associated my Google plus account, it tells me that my email is in use. I was able to change the email in my arms to another email but it didn't change to allow me to make WV new account with my Gmail.
Am I just blind? Can in just reset/delete my account somewhere of I can't change my handle? Thanks all!
My mistake
User error. Resolved. This is my new username.
jgab5 said:
I would like to change my XDA forums username and then associate my Google account. I was just going to start an account with the new name and abandon this one, but in used my Gmail address and even though I haven't associated my Google plus account, it tells me that my email is in use. I was able to change the email in my arms to another email but it didn't change to allow me to make WV new account with my Gmail.
Am I just blind? Can in just reset/delete my account somewhere of I can't change my handle? Thanks all!
Click to expand...
Click to collapse
May be this helps youI want to change my username, cancel my account, or am having other account-related troubles.

[Q] Adding HOTMAIL account on Galaxy S6

Hi all.
I've had just about every Galaxy flagship phone in the Samsung series and am certainly not a stranger on setting up accounts.
I have 2 hotmail.com email accounts, a business and personal. I tried setting up my personal entering details correctly and I get "authentication failed" ... Hmm, that's strange. I jump on a PC and CONFIRM the password I used was indeed correct. I tried setting up the account manually (POP3) which wasn't a problem, however the device has absolutely no interest trying to connect to my account and sync. It keeps telling me the OP3 server is not responding. Sorry Samsung, but I call bull****. It's like this any day of any week, too...
I have tried changing my password on the PC to something else. I then re-attempted the email set-up and received the same error...authentication failed. Now, google, gmail, yahoo, aol accounts (etc) ALL work fine. With absolutely NO explanation WHY this won't work and zero help from the internet or anyone else experiencing the same problem, I decide to try the OTHER hotmail account...enter the details and BOOM. It worked. So why in the blue f**king hell does ONE work and NOT the other?! Props to Samsung, they've really f*cked something up here - coz this has never been a problem on any phone I've used in the past.
Anyone have any ideas?
The device is running stock ROM and is rooted (problem also existed before root)
RoOSTA
i gave up adding all my email accounts , on the phones last yr now I just use my gmail and for my other 2 email aco****s I forward them to gmail then when sending emails in gmail I can select which account I want to send from.
I had no problem adding a hotmail account. Are you trying to add them in Android's "Accounts" section, or to the Outlook app?
flu13 said:
I had no problem adding a hotmail account. Are you trying to add them in Android's "Accounts" section, or to the Outlook app?
Click to expand...
Click to collapse
Like anyone does it - adding through the default email app on the phone...or settings - accounts - email - add new
Download the Exchange Services apk and install it. Reboot and then add the Hotmail account as an Exchange account in Gmail.
Do you kneed also the E-Mail APK from Google? If i install only the Exchange APK, i didnt see a additional Exchange Account in the Accounts Section of the Settings, if i try to add a new Account. Only the one which come preinstalled.
roosta said:
Like anyone does it - adding through the default email app on the phone...or settings - accounts - email - add new
Click to expand...
Click to collapse
Obviously not like anyone does it, based on my question.
Have you tried getting the Outlook app and adding your accounts directly to the app rather than using the default email app and Android's account settings?
flu13 said:
Obviously not like anyone does it, based on my question.
Click to expand...
Click to collapse
I didn't want to use additional apps, all emails in the one place only...otherwise defeats the purpose of having an all-in-one email add on a smartphone if you cannot add Hotmail, yahoo, aol (etc) in there together.
bilbo_b said:
Do you kneed also the E-Mail APK from Google? If i install only the Exchange APK, i didnt see a additional Exchange Account in the Accounts Section of the Settings, if i try to add a new Account. Only the one which come preinstalled.
Click to expand...
Click to collapse
I downloaded and installedExchange APK (boomerang)? Installed, rebooted, added the account via 'accounts' under settings as an exchange email and it worked! Didn't need anything else. See below.
Elisha said:
Download the Exchange Services apk and install it. Reboot and then add the Hotmail account as an Exchange account in Gmail.
Click to expand...
Click to collapse
Hah! You champion! This actually worked. Unbelievable. I can't and even won't rack my brain trying to understand the retardation around this and the "work around" users must perform to setup a particular Hotmail/Live account. Thank you so much!
RoOSTA
roosta said:
I didn't want to use additional apps, all emails in the one place only...otherwise defeats the purpose of having an all-in-one email add on a smartphone if you cannot add Hotmail, yahoo, aol (etc) in there together.
Click to expand...
Click to collapse
Dude. How many emails do you have??
flu13 said:
Dude. How many emails do you have??
Click to expand...
Click to collapse
2 Personal and multiple work emails.
Thanks for the assistance people, this thread can be closed/locked now.
RoOSTA
solution found for email setup (Hotmail)
I had problems setting up my Hotmail on the S6. The password it wanted was not my usual Hotmail login but an "app" password. I changed my Outlook/Hotmail password on a PC and then it sent me an email alerting me that I needed to update my "app" passwords with "fhrkdjfruofjrdlfl" (example) and then it easily connected Hotmail to my S6 using the standard email setup menus. Hope that helps somebody.
hotmail in galaxy s6
roosta said:
Hi all.
I've had just about every Galaxy flagship phone in the Samsung series and am certainly not a stranger on setting up accounts.
I have 2 hotmail.com email accounts, a business and personal. I tried setting up my personal entering details correctly and I get "authentication failed" ... Hmm, that's strange. I jump on a PC and CONFIRM the password I used was indeed correct. I tried setting up the account manually (POP3) which wasn't a problem, however the device has absolutely no interest trying to connect to my account and sync. It keeps telling me the OP3 server is not responding. Sorry Samsung, but I call bull****. It's like this any day of any week, too...
I have tried changing my password on the PC to something else. I then re-attempted the email set-up and received the same error...authentication failed. Now, google, gmail, yahoo, aol accounts (etc) ALL work fine. With absolutely NO explanation WHY this won't work and zero help from the internet or anyone else experiencing the same problem, I decide to try the OTHER hotmail account...enter the details and BOOM. It worked. So why in the blue f**king hell does ONE work and NOT the other?! Props to Samsung, they've really f*cked something up here - coz this has never been a problem on any phone I've used in the past.
Anyone have any ideas?
The device is running stock ROM and is rooted (problem also existed before root)
RoOSTA
Click to expand...
Click to collapse
I have had this problem for the last 2 nights and on this forum, I read about signing up with outlook or samsung. I have been trying Samsung, so I downloaded the outlook app and I then had NO PROBLEM with it! I hope this helps you.

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