[Q] Multiple Live ID Support? - Windows Phone 7 Q&A, Help & Troubleshooting

I have two Windows Live ID's.
One is for Hotmail (it's my primary account and I *must* have access to it on my phone).
The other is for ZunePass and Xbox Live.
Anyone know if it's possible to use one account for Hotmail sync and another for ZunePass or Xbox Live?
I had to split the two accounts a while back because Xbox Live Messenger could only handle 100 IM contacts and it was failing.
Just hoping I don't have to switch the Live ID on my Xbox Live and ZunePass subscriptions. Sounds like a PITA.

Yeah, that's not a problem. Just set up your current 'secondary' account (ie. the one with Xbox/Zune subs) as the primary one on your phone. Then set up your current primary account as an extra email accnt.
You can then customize email/calendary/contact syncing from the two.

The Windows Phone 7 support documentation covers these items.
Basically, the first Windows Live ID you use needs to be the one that has your Zune Pass and Xbox Live Gamertag if you want to use those features. You cannot add a secondary Windows Live ID and use the Zune Pass/Gamertag on it.
When you say that you must have access to your Hotmail, I am assuming you mean that you just need access to the e-mail and contacts on that account. If that is the case, then set your Hotmail as your secondary Windows Live ID, and initially sign in to your phone with the Windows Live ID that has your Zune Pass/Gamertag. Though just remember that this also means that whatever Zune/application purchases you make through the phone will be tied to the first Windows Live ID.
Also remember that if you have any contacts on that Zune/Gamertag Windows Live ID, that it will automatically sync with your phone, so you may want to go ahead and delete those so that it doesn't mess up your address book on the phone (you cannot turn off contact syncing with the first Windows Live ID tied to the phone). You can turn off the email though.

prjkthack said:
Also remember that if you have any contacts on that Zune/Gamertag Windows Live ID, that it will automatically sync with your phone, so you may want to go ahead and delete those so that it doesn't mess up your address book on the phone (you cannot turn off contact syncing with the first Windows Live ID tied to the phone). You can turn off the email though.
Click to expand...
Click to collapse
I was checking into it and it seems that MS may now offer the ability to access non-Hotmail accounts via the web-based Hotmail UI (and presumably similar services). So I may be able to check all of my email from the old Live ID account tied to my XBL and ZunePass anyway.

Related

[Q] Syncing Outlook contacts and calendar to WP7

Hi, I'm new around here as a new WP7 user, I'm trying to get some advice. I have all of my contacts and calendar entries synced to Outlook. I have Zune software installed. I may just be missing something simple, but how do I get the phone to sync with Outlook and grab these contacts and calendar entries?
Many thanks
Michael.
Bad news. It does not sync with Outlook (only Exchange version) with a pst file.
11 page thread below re this.
What? Windows phone do not sync with outlook? Are they killing each other...
Sent from my GT-I9000 using XDA App
Hi
It is possible - just get the Outlok connector to sync Outlook to Windows Live, and then Windows Live will sync to the WP7 (over the air).
Paul
I'm shocked that it can't just sync directly with Outlook
Anyway, I did put my Windows Live ID onto the phone, but that then synced all of my MSN contacts to the phone book, which I don't want. I couldn't find a way to stop it syncing my MSN contacts, and as you cannot delete the account once entered, I had to format the phone and start over.
So it looks like I'm going to need a whole new Windows Live account just to sync my Outlook contacts and calendar. Looking at the Outlook connector it seems to be saying that it'll transfer your Live contacts and calendar to Outlook, but what I'm wanting is the other way around, my Outlook calendar and contact to transfer to Live. How do you do this?
Many thanks
Michael.
Ok - firstly Windows Live isn't the only way to sync contacts/calendar on to your phone OTA. There is Exchange, gmail etc to do this. You might want to look at the other methods.
I for one didn't want to use Live at all and went for an hosted Exchange option till I can get my own server sorted (overkill I know). However, hosted Exchange costs about £4 pm.If you have your own domain, even sweeter.
So I still use Outlook (I'm lucky I have 2010 so can have 2 excahnge accounts on 1 profile) to keep all my work and home calendar and contacts in sync with my phone and this also translates to home desktops and laptops automatically too. This is as easy as drgging and dropping between accounts.
chubnut said:
Ok - firstly Windows Live isn't the only way to sync contacts/calendar on to your phone OTA. There is Exchange, gmail etc to do this. You might want to look at the other methods.
I for one didn't want to use Live at all and went for an hosted Exchange option till I can get my own server sorted (overkill I know). However, hosted Exchange costs about £4 pm.If you have your own domain, even sweeter.
So I still use Outlook (I'm lucky I have 2010 so can have 2 excahnge accounts on 1 profile) to keep all my work and home calendar and contacts in sync with my phone and this also translates to home desktops and laptops automatically too. This is as easy as drgging and dropping between accounts.
Click to expand...
Click to collapse
If I have to sync with Outlook OTA, what I really want is a solution that works the same as MobileMe, i.e., it automatically keeps all the data between the phone and Outlook in sync without the need to perform manual syncs. Is this possible?
the usual send/recieve in outlook will connect to your live account also and onto your phone why pay £4pm when this kinda thing should be included, I'm sure MS will get off their arse soon and do some updates and tweaking.
jedix said:
the usual send/recieve in outlook will connect to your live account also and onto your phone why pay £4pm when this kinda thing should be included, I'm sure MS will get off their arse soon and do some updates and tweaking.
Click to expand...
Click to collapse
You are right MS need to sort this out but I doubt it's a priority. They consider the whole Outlook thing to be a business solution and by their very own words are a secondary concern for this OS at the moment. They want the simple masses not the business/power users. They want that massive chunk of iPhone and Android drones to come over to WP.
There is no way I want my business and personal contacts and calendar on Live. That **** gets hacked all the time. The hosted exchange solution was the safest and easiest solution for me at present. It's quick and easy to set up, secure as it's a business solution and employs security protocols way above those on Live. In addition the OTA synchronisation between the device and all other machines that use that exchange account (so those at home and my PC at work) is instantaneous, and yes a bit of a pain to do the drag and drop between the exchange accounts but it's EXACTLY the same as you will have to do if you use Live and the Outlook connector. £4pm is in my opinion not a high price to pay for to satisfy my concerns.
Hmmm, so what r the options ?
Desktop synching is critical to me.
I've got a small business, we don't run Exchange server but have invested serious time to standardise on Outlook/Office: contacts, tasks, notes, onenote, email client, word/excel.
Contacts and detailed contact info is our IP; Word/Excel data is client confidential. Placing this on someone else's drive in the cloud isn't an option.
From what I understand so far...
1. Phone 7: data on the cloud; doesn't sync (manual updates)
2. Android: data on the cloud; synchs email and contacts only (?)
3. Apple: data on the desktop, synchs email and contacts only
4. Symbian: ugh !
5. WM6.x: currently trying to get away from the endless problems and snail-like performance
Is this right ?
Does anyone have an alternative (other than implementing Exchange)?
(Waiting doesn’t seem an option either. I'm sceptical MS will introduce desktop synching anytime soon, or at all: social users won't care and Exchange synch takes care of corporates - hence 80% of potential market is catered for. Also, the prospect of selling cloud storage has put a light in way too many eyes. )
mrochester said:
If I have to sync with Outlook OTA, what I really want is a solution that works the same as MobileMe, i.e., it automatically keeps all the data between the phone and Outlook in sync without the need to perform manual syncs. Is this possible?
Click to expand...
Click to collapse
Windows Live uses Exchange ActiveSync. That is far superior to MobileMe. Do people still use MobileMe?
Anyways...
Exchange also uses ActiveSync.
Exchange is supported Natively in Outlook. Windows Live is supported via the Connector (Mail, Contacts, Calendar).
Everything stays in Sync.
jedix said:
the usual send/recieve in outlook will connect to your live account also and onto your phone why pay £4pm when this kinda thing should be included, I'm sure MS will get off their arse soon and do some updates and tweaking.
Click to expand...
Click to collapse
The Outlook Connector and Hotmail ActiveSync is completely free.
Don't spread lies.
I'm not totally of-fay with Android or iPhone so can't really comment except I think that iPhones also do calendar from Outlook desktop via iTunes (and correct me if I'm wrong OTA with exchange).
Also with Android, some guys at work do use desktop sync to Outlook but I don't know what and how but they do use it.
I just came off the WinMo 6.5 bandwagon so I know what it was capable of not mater how bad.
WP7, my company won't open up the ports to allow Exchange to sync (they like SlackBerries) and with the absence desktop sync I had to implement my own methods for OTA syncing without using Live. None of this is ideal but it seems from other forums that a lot of people are complaining about this and M$ I believe are listening, though when it will be sorted is another matter.
Sorry
dfh said:
what I understand so far...
1. Phone 7: data on the cloud; doesn't sync (manual updates)
2. Android: data on the cloud; synchs email and contacts only (?)
3. Apple: data on the desktop, synchs email and contacts only
4. Symbian: ugh !
5. WM6.x: currently trying to get away from the endless problems and snail-like performance
Is this right ?
Click to expand...
Click to collapse
You don't understand... No, it is not correct.
1. Data on the cloud. Synchs automatically:
Of course your email, calendar, and contact list shows up from Hotmail, powered by Exchange ActiveSync. And because the phone supports multiple ActiveSync connections, you can connect to your Exchange server at work and view all of your mail, both calendars, and your entire contact list on your phone. And similar to Hotmail on the web, it’s really easy to make quick edits to Office documents you receive as email attachments and reply.
Click to expand...
Click to collapse
Reference: http://windowsteamblog.com/windows_...0/10/11/windows-live-and-windows-phone-7.aspx
2. Android Synchs Calendars from Google Servers. Google on Android has weaker (i.e. less tight) integration than Windows Live on Windows Phone 7, though.
3. MobileMe is inferior to both the WP7/Live and Android/Google integration. It supports ActiveSync, however.
4. Symbian supports ActiveSync. Symbian may not look that great but feature for feature it can match or rival most other smartphone OSes. The UI is what has held Symbian back, not the core platform - which is great.
5. WM6.x Supports ActiveSync and there is Windows Live for Windows Mobile to Sync Winodws Live Mail and Contacts to the phone. It can also merge Live Contacts with already-existing Phone contacts and show Presence information. There is Microsoft Office 2010 Mobile for Windows Mobile 6.5. The only WinMo phone I'd bother using is an HD2 these days, but that device has its own problems (if you get a "good one", then you're good to go, though).
On WinMo 6.5 You can sync your Hotmail Contacts/Mail via Windows Live for Windows Mobile, chat with Windows Live Messenger Mobile, and get your Google Mail, Contacts, and Calendar via ActiveSync by way of Google Sync.
Does anyone have an alternative (other than implementing Exchange)?
Click to expand...
Click to collapse
Yes, you can get a Blackberry and use BIS/BES.
(Waiting doesn’t seem an option either. I'm sceptical MS will introduce desktop synching anytime soon, or at all: social users won't care and Exchange synch takes care of corporates - hence 80% of potential market is catered for. Also, the prospect of selling cloud storage has put a light in way too many eyes. )
Click to expand...
Click to collapse
Desktop Syncing is a feature being fantastically overstated in these forums, just like stuff like a File manager. If you're a Lemming then just get an Android phone and use Google Services. If you can make your own decisions I think I've cleared up enough of your misconceptions in this reply (or at least given you the capabilities of each platform IRT what info syncs that may pretain to you specific use case).
EDIT: If you're running a business you can do yourself a favor and oursource your Exchange hosting. For example: http://www.apps4rent.com/ has 6-7GB mailboxes for something like $7.99/mo and you can get just 1 mailbox if you want, with no contract or anything. I used them for a couple of years, so I can vouch for them. You get Outlook for free with you Plan (or Entourage/Outlook for Mac) and ActiveSync is a free Add-On. You can access from web browsers using OWA, and use either a sub-domain or your own domain.
See this thread:
http://forum.xda-developers.com/showthread.php?t=797472
I'm pretty sure anyone reading this thread has seen that trainwreck of a thread. You don't need to crosspost the link here. You're free to bump your thread.
Pretty sure
I'm very sure that you do not use Outlook on a stand alone PC with a pst file and sync every day with a Win Phone or you would understand what we are all talking about. No I qualify, sync every day with Calender, Tasks, & Contacts.[/I]
Just for those who have read this thread and are confused; I have an outlook calendar, contacts, and hotmail all synced up with my WP7 device.
Calendar - I chose to install Google Calendar Sync onto my Outlook PC. It automatically syncs my local outlook calendar with the cloud every 10 mins. Google calendar then pushes any changes to my phone instantly, no wires.
Contacts - I chose to install the hotmail connector for outlook, and dragged all my contacts out of their folder and into the hotmail account. this pushed them onto the phone automatically, no wires. Any changes to contacts are now made either on the phone directly, or in the new contacts folder created by the hotmail connector.
Hotmail - I used to use the POP3 account settings, but decided to change to using the outlook connector instead. Works a treat. Push Email is far superior to clunky old send/receive schedules.
The above may not suit everone, but it works for me and I`m very happy with the results.
@N8ter
No, desktop sync and file manager is not oversized.
It's basics which should be provided
Funny how people were moaning about WM6.5's lack of wireless sync with Outlook. Now that WP7 syncs wirelessly with Outlook, people are moaning that it doesn't sync over wired USB.
Some people will never be happy. *shrug*

Windows Live messenger Secondary live ID

Just like most of the people I created a US dummy account to access the marketplace.
I noticed I can only use windows live messenger(messaging hub) with my primary "dummy" account. I was able to connect facebook to that account, but what I really want is my own Windows Live ID in de messaging hub.
My own Live ID is set as a secondary account on my phone, is it possible to login with that account?
There read somewhere a hard reset and setting your own ID as primary will solve this problem. But I want to avoid that because I can't backup my sms.
I know microsoft will release the markerplace in the Netherlands but there are only 40 apps. That is why I don't want to hard reset my device.
tbk21 said:
Just like most of the people I created a US dummy account to access the marketplace.
I noticed I can only use windows live messenger(messaging hub) with my primary "dummy" account. I was able to connect facebook to that account, but what I really want is my own Windows Live ID in de messaging hub.
My own Live ID is set as a secondary account on my phone, is it possible to login with that account?
There read somewhere a hard reset and setting your own ID as primary will solve this problem. But I want to avoid that because I can't backup my sms.
I know microsoft will release the markerplace in the Netherlands but there are only 40 apps. That is why I don't want to hard reset my device.
Click to expand...
Click to collapse
No. As of right now Messenger can only use your primary Windows Live ID. The only way to change your primary Windows Live ID is a hard reset.
A quick search would have provided you with the answers you needed already.
tbk21 said:
Just like most of the people I created a US dummy account to access the marketplace.
I noticed I can only use windows live messenger(messaging hub) with my primary "dummy" account. I was able to connect facebook to that account, but what I really want is my own Windows Live ID in de messaging hub.
My own Live ID is set as a secondary account on my phone, is it possible to login with that account?
There read somewhere a hard reset and setting your own ID as primary will solve this problem. But I want to avoid that because I can't backup my sms.
I know microsoft will release the markerplace in the Netherlands but there are only 40 apps. That is why I don't want to hard reset my device.
Click to expand...
Click to collapse
I got this problem too. It's really bad that I need to reset my phone. So the choice is either using the marketplace or messenger. Hope they will let us connect to live messenger with our secondary account.

[Q] How to disable live service?

Hi there,
I'm new to WP7 and realized that contacts on device are automatically synced to accounts in the associated live account!
Is there any way to disable live services or use the phone without having to associate with a live account?
No. A live account is required.. and you can't disable live contacts.
In the upcoming mango update you can hide them in your contact list, but prior to that it's not an option.
In my case my live contacts and my facebook contacts had some overlap, so I just linked the contacts from both to avoid having duplicates.
How about using a new live id without any contacts?
Argh!
That is a big deal is privacy is of any concern.
Andrmgi: by hiding do you mean keeping it on the device and preventing it from uploading to the live account?
surlary: a new account wouldn't help since it would automatically sync whatever contact you enter into the phone with a live account.
I think it is a reasonable request to not want your contact list on virtual servers! I don't think my friends would like me to hand over their contact info including home phone number to MS.
At one point when I just started, it asked if I wanted to associate a contact with one of the two email accounts (dafault live accout and gmail). I wish I could see that screen still. I'm thinking I could setup another email account that is not google and associate all contacts with that account.

[Q] How does google contact synching work?

I currently use Gmail as my main email account but obviously needed a windows live account which I set up using my gmail address.
I havent really bothered sorting my contacts out before but not I have a decent phone I'm doing it so I deleted them all from Gmail and added them all to Windows live and synced to my phone no problem.
I realise I can export my windows live contacts to a CSV file and upload to Gmail which is fine.
What I really want is for all my stuff to be in Gmail on an ongoing basis.
If I therefore set google contacts to sync to my phone will they only update one way i.e. if I add someone on my phone that will sync to windows live and not gmail? If so that will be very irritating as I will need to remember to go into gmail and add all the info and duplication is what I want to avoid.
I guess this is also the same with google calendars?
Pravind said:
I currently use Gmail as my main email account but obviously needed a windows live account which I set up using my gmail address.
I havent really bothered sorting my contacts out before but not I have a decent phone I'm doing it so I deleted them all from Gmail and added them all to Windows live and synced to my phone no problem.
I realise I can export my windows live contacts to a CSV file and upload to Gmail which is fine.
What I really want is for all my stuff to be in Gmail on an ongoing basis.
If I therefore set google contacts to sync to my phone will they only update one way i.e. if I add someone on my phone that will sync to windows live and not gmail? If so that will be very irritating as I will need to remember to go into gmail and add all the info and duplication is what I want to avoid.
I guess this is also the same with google calendars?
Click to expand...
Click to collapse
Well, if it didn't sync both ways, it wouldn't be 'syncing' at all then now would it? XD
Syncing stuff with a Google account works the same way as it does with a Windows Live account. Any changes you make to the account will be sync'd both ways. I use Windows Live for my contacts, and Google Calendar for my calendar and it works fine.
Just, in regards to Google Contacts, you gotta watch out for those custom fields in a contact, as they don't seem to sync properly with the phone.
Ok thanks, well if I make them both match from the start (windows live and google contacts) and set the contacts to sync with google then in theory everything should match up and be the same in all 3 places regardless of if I add a new person on windows live, google contacts or the phone.
That what you mean yeah?
What are these custom fields you speak off? I've not spotted anything in there.
Sorry I'm not very clued up on all this technology business, I presume you mean fields in google contacts that arent within windows phone 7 or windows live meaning info will be missed when synced.
Are all the fields in windows live replicated in google contacts? (I know this is a lazy question)
Pravind said:
Ok thanks, well if I make them both match from the start (windows live and google contacts) and set the contacts to sync with google then in theory everything should match up and be the same in all 3 places regardless of if I add a new person on windows live, google contacts or the phone.
That what you mean yeah?
What are these custom fields you speak off? I've not spotted anything in there.
Sorry I'm not very clued up on all this technology business, I presume you mean fields in google contacts that arent within windows phone 7 or windows live meaning info will be missed when synced.
Are all the fields in windows live replicated in google contacts? (I know this is a lazy question)
Click to expand...
Click to collapse
The custom fields are fields you can define in Google contacts. For example, you can add a ton of numbers for your contacts and rename the label to whatever you want, Windows Phone only recognizes the first couple of numbers with common labels (work, home, mobile), and after that won't sync the rest. Stuff like that.
Also, while you can link an existing contact to more than one contact syncing service (for example, to both Gmail and Windows Live) on your phone, when you create a new contact on the phone, it only makes that contact in one of your services (so either Gmail or Windows Live, your choice). Because it only syncs to one service, you'll eventually have to remake the same contact on the other account in order to keep all 3 in sync if that's your plan.
Windows Live and Google Contacts share the same basic fields, its just that Google allows you to make custom fields as well and Windows Live does not.
Thank you.
From what I've seen it will always sync back to windows live if you create one on your phone as there is no way to change what you sync to windows live which means I'm always going to have to manually add things back to google which is a real pain.
It looks like the only way round this is to make them match from the start and then periodically export them and upload to google which I guess doesnt take too long but still annoying.
They should really fix that and look at upgrading windows live as its so slow and clunky to use, takes ages to browse around it when adding contacts and editing them etc

Getting setup with Windows Phone

I have just got my Windows phone and I really like the interface I'm very impressed I must say.
I want to get it setup and everything integrated but don't really know what's the best way to start.
I plan on getting Windows 8 and using that as my main OS so would like to keep everything as in sync as possible.
Currently I have everything with Google. That's calendar, contacts and email (Through Google Apps).
I want my email instantaneously on my phone and for the calendar/contacts/email to sync wirelessly and effortlessness across my PC and phone. I will be using the Metro interface on Windows 8 for email/calendar/contacts most likely.
What's the best way to go about this? Do I need to move my services to Microsoft? Can I even get my own email domain with Windows Live?
Thanks for any replies.
WP7 and Win8 will both have the ability to sync with Google services, including Gmail and Google Calendar and such (for WP7, use the built-in Google account template; for Win8 you'll need to enable IMAP access to your Gmail account). However, to get the full value out of WP7, you'll need to have a Windows Live account too, as that's what it'll tie app purchases and such to.
Also, some features of WP7 will only sync properly with Microsoft (Windows Live) services. For example, "cloud" syncing of documents is done over SkyDrive. The phone's browser is moderately capable of handling Google Docs, but there's no built-in support for that service and while you could download the docs to read or edit on the phone, the browser doesn't support file uploading so you couldn't send them back.
I believe it's possible to get your own domain through Windows Live services, but you'll probably have to pay a little for it. I don't think Google gives away domain names for free either though, right?
I only seem to be getting about 12 hours battery life (light use), is there anyway to increase this? (I know I can't physically get more battery life - I was thinking more tips and tricks). My Phone is the Nokia Lumia 710.
It's probably best that I stick with Windows Live if I can then, for the best integration possible.
GoodDayToDie said:
I believe it's possible to get your own domain through Windows Live services, but you'll probably have to pay a little for it. I don't think Google gives away domain names for free either though, right?
Click to expand...
Click to collapse
Yeah I had to pay for my domain, but Google have Google Apps for free (so they manage my calendar, email, contacts, etc...)
Trust me. you definitely want to get a Windows Live account. They do have the option of making a windows live account out of your existing email, or you can just go ahead and make a new email. Google Docs is good, and all, but its not really supported on Windows phone, so you might want to check out your office hub and skydrive.
As far as your batter goes, if you are not using wifi/bluetooth/etc turn it off. Depending on what phone you have and the screen it has in it, having your background black or white can make a difference. Also set your screen brightness to automatic.

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