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My phone isnt broken, it still operates but my screens colors are gone... id hope there is something i can do other than a warranty exchange because i have hard spl'ed my phone and this is just a huge mess! =( please help! I didnt drop it in water or drop it at all, it was in my pocket, i took it out... and now everything looks faded and washed out =( it slowly looks like its coming back, but i dont think itll ever be the same =(
I'm no expert, take out the battery and SIM card..blow on the phone, go to McDonalds, grab a 5 piece Nugget and some BBQ sauce...eat the McNuggets and then put the battery back in along with the SIM...charge the battery to 100% and turn it on and see what happens.
Sounds like an LCD issue. Can you post a picture? Unfortunately, every white screen washout I've seen has ended with a return.
See this: http://forum.xda-developers.com/showthread.php?t=332236
Out of the three, two needed to be replaced. There may be some hope with removing the battery though, but the guy that had the luck left it out over a whole vacation.
It's better to return if still under warranty
I have similar problem with HTC 8125... i know you have a Tilt. my suggestion is to return it if it's under warranty. you can reverse back to the original settings. just check out other posts.
same problem
has anyone figured out how to solve this problem? i have the same issue with my htc tilt. however, the screen toggles between the "washed out" screen and the normal beautiful screen. i have dismantled the device several times using Mike's instructions, but i cant figure out which connectors are out of place please please help me out. i can't afford another screen/phone right now
[email protected] said:
has anyone figured out how to solve this problem? i have the same issue with my htc tilt. however, the screen toggles between the "washed out" screen and the normal beautiful screen. i have dismantled the device several times using Mike's instructions, but i cant figure out which connectors are out of place please please help me out. i can't afford another screen/phone right now
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Click to collapse
how come you just didnt replace it? it happened to mine..i tried everything possible..minus opening cuz that would void the warranty..so i just got it replaced by At&t..problem solved
unfortunately, i got my phone off ebay... i dont think it warranteed
[email protected] said:
unfortunately, i got my phone off ebay... i dont think it warranteed
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Click to collapse
ohh sucks..yeah i got my 8125 off ebay and it crapped out on me like 4months later....tried to replaced screen and nothing...
i guess your only option would be to try and get a new screen or something
Washed out screen
I got the same problem took it to AT&T and replaced it. But what worries me now is that I have changed my mobile 3 times already and this is the fourth one. Every time it was a different issue. I wonder once I run out of warranty, which happens towards the end of this year then what? I wish there is some other option of extended warranty or anything that can be taken now.
Fix the screen. Here is directions on how to accomplish that: http://www.mindsofwisemen.com/fileso/other/ReplacingTheLCDonaKaiser.pdf
etnies said:
I'm no expert, take out the battery and SIM card..blow on the phone, go to McDonalds, grab a 5 piece Nugget and some BBQ sauce...eat the McNuggets and then put the battery back in along with the SIM...charge the battery to 100% and turn it on and see what happens.
Click to expand...
Click to collapse
What If he got a BIG MAC??? would that solve the problem or make it worse?
i'm having this same problem but I actually dropped my phone in water. Can anyone help?
lexiv said:
i'm having this same problem but I actually dropped my phone in water. Can anyone help?
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Click to collapse
water got in the LCD. You will have to replace it. If you are in the US I can send mine to you for cheap since I don't want it anymore
Last night I was going to bed and tried to set up an alarm for the morning after. I then noticed that my PDA doesn't respond to touches. Everything else works just fine. There are some ripples on the screen and they can be noticed if you view it at a low angle. Here's how it looks:
As a new user I'm not allowed to post a link so here is the image address-> img694.imageshack.us/i/csc0717.jpg
The devise hasn't been abuse in any way. It hasn't been exposed to high nor too low temperatures(outside yesterday evening was around -2 ~ -3 degrees Celsius). Although I think that the short call I made(less than 10 seconds) couldn't have been enough to let the cold damage it. After and before that it has been in my trousers pocket.
Can anyone tell me what could have done this?
P.S. Digitizer - my mistake
Can't tell you what is the problem with your device but if it's digitizer you can get a cheap one here http://www.dealextreme.com/details.dx/sku.32150
it's just you have to wait a few weeks for it to come (at least I had to with some other things I bought on DX)
and I didn't buy this digitiser so I can't tell you more about it.
Hi!
have you put the screen protector on it anytime recently? If so, remove it and try again. I had this also once - bought and screen protector from the local HTC dealer, put it on (done it always so it wasn't the first time) and after a while I had the same problem as you. I did everyhting, hard resets, put a new ROM on..nothing. I also noticed the "oily spots" so I was frustrated. Finally I removed the protector and all of the sudden everything worked again.
I then bought a new protector and put it on very gently, I almost didn't push the portector on the screen and it works again. Still don't know if it was just a bad protector or what ws wrong. Try it..much simpler and easier than to go for a new digitizer.
[email protected]
The last time I've put a new one was November and to be honest I didn't expect it to last this long... after all a six-pack cost about $4
Can't try it now though cause the device is still in warranty and I returned in the shop for repair. I'm going to phone the guys there and inform them and I hope it works, cause they said that the problem is from the OS and reinstalling it will fix the problem. Don't think that it'll help but after giving it to them it's their problem to fix it I just want it working and if possible - faster
P.S. Did your digitizer stopped working at all or you'd have to push really hard to respond?
I have the same problem, I heated the screen with a air blower and the screen started responding. I don t think it is a permanent repair but at least it saves the day. This is my first day of repair so I don't know how long it will last.
End of april I tried extreme heat and cold on the screen and all of a sudden it started responding again. I still have that oily look on the lcd but it is working properly for almost 2 months now. (Just a quick update) (In the meantime I ordered spare LCD to replace it next time it stops responding)
Guys, been hanging out here long time now. First incident with about 6 month old captivate. I dropped a glass of water on my captivate yesterday. I immediately removed and took out the battery and wiped it dry. Did not see much of seeped in water so did not do the rice method. Turned on Wi-fi this morning and it says "unable to start wifi". Same with bluetooth.
Call,sms, camera everything works fine. At work, so blew dry the phone and also have kept it next to a warm laptop exhaust. Should I dismantle the phone and try to dry the swb23 chip (wifi/bt) ?
Please help guys !
stock and unrooted captivate
thelastjedi said:
Guys, been hanging out here long time now. First incident with about 6 month old captivate. I dropped a glass of water on my captivate yesterday. I immediately removed and took out the battery and wiped it dry. Did not see much of seeped in water so did not do the rice method. Turned on Wi-fi this morning and it says "unable to start wifi". Same with bluetooth.
Call,sms, camera everything works fine. At work, so blew dry the phone and also have kept it next to a warm laptop exhaust. Should I dismantle the phone and try to dry the swb23 chip (wifi/bt) ?
Please help guys !
stock and unrooted captivate
Click to expand...
Click to collapse
You can't see the water that got inside. Would have been better to do the rice method before switching it back on but you should do it now nonetheless. Just be warned, you may have cooked the WiFi chip already.
Are the moisture indicators clear? If so, you should send it for warranty replacement. If not, then you can resort to opening it up, wiping the traces, etc.
ianwood said:
You can't see the water that got inside. Would have been better to do the rice method before switching it back on but you should do it now nonetheless. Just be warned, you may have cooked the WiFi chip already.
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Click to collapse
Yeah, pretty much ^^
uggg...may be too late. If you get a significant amount of liquid on or in your phone the worst thing you can do is turn it on.
You should have:
1. immediately removed battery and placed on a paper towel.
2. immediately place phone in a bag of rice for a minimum 24 hours if not 48 before ever powering back on.
Still its worth a try....remove battery and leave in rice for 24 hours....try again....maybe it didn't fry anything when you powered it on...but you definitely need to finish getting the moisture out of the inside via the rice absorption.
I had my old tilt in a pocket submerged in a swimming pool for a good 15 minutes before realizing my blunder. When i realizing it i didn't try to turn it back on. Left it in rice for 48 hours and everything work fine (luckily the phone was powered of when i got in the pool so that probably helped avoid anything frying).
Haha, I once accidently dropped my old Samsung Epix in a bucket of water and it still booted up and worked but most of the features are dead but screen and all still works. It looked like it was wrecked. I got it replaced under my insurance which is a good thing.
Lol.....Captain Hindsight......i love South Park.......
Sent from my pocket.
swedishcancerboi said:
Lol.....Captain Hindsight......i love South Park.......
Sent from my pocket.
Click to expand...
Click to collapse
funny
but being aware that you shouldn't turn on an electronic device when it is wet hardly requires hindsight though does it? =)
Thanks guys, I have put my phone in a bowl of rice hoping it will get cured.
If not, will ATT not service my phone under warranty ? I read somewhere that replacing the wifi/bt chip costs $70 with ATT. Has anyone done this here ?
Thanks all for your quick replies ! Much appreciated. I will keep everyone updated on how this issue pans out so it will help someone in the future
Tesist the urge to take out Nd test.....leave at least 24 hours without touching
Sent from my SAMSUNG-SGH-I897 using XDA App
ianwood said:
Are the moisture indicators clear? If so, you should send it for warranty replacement. If not, then you can resort to opening it up, wiping the traces, etc.
Click to expand...
Click to collapse
How do I check for the moisture indicator ? Any easy steps ?
It is the white (or not so white anymore) square in the battery compartment.
bames said:
funny
but being aware that you shouldn't turn on an electronic device when it is wet hardly requires hindsight though does it? =)
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Click to collapse
I just felt like being ornery. I think i read a "you should have....." and it just got me laughing thinking of that episode. No disrespect intended towards anyone.
swedishcancerboi said:
I just felt like being ornery. I think i read a "you should have....." and it just got me laughing thinking of that episode. No disrespect intended towards anyone.
Click to expand...
Click to collapse
i know i thought it as funny haven't seen that episode in a long time...almost as good as towlie
i am just always surprised to see the posts where someone gets there phone wet (washed in laundry, dropped in toilet, spilled significant amount of liquid on it) and the first thing they did was tried to turn it back on almost immediately.
btw if your looking at the moisture indicators for warranty purposes its quite possible you have to completely open the shell. Usually they have one visible without taking the phone apart but its not uncommon to have a secondary marker inside the phone where it would be harder for someone to tamper with. Can anyone confirm where all the cappys markers are?
Been a while since I had mine apart but I don't recall seeing one inside.
newter55 said:
Been a while since I had mine apart but I don't recall seeing one inside.
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Click to collapse
wasn't sure....my Tilt2 had one in the battery compartment and one on the motherboard that could only be seen by opening the casing
My Atrix2 flew from my hand and fell flat on its face onto the tiled floor, from about 8 feet height. The phone appeared to be fine, but I felt roughly about 2% its pixels became dead. The phone was fine otherwise but the dead pixels were plain irritating. Didn't have time to visit Moto service. Guess what, on their own the pixels are becoming alive, which was predominant today evening. I think, about 1000 of those pixels are still dead. Those of you who are knowledgeable on LCDs please explain this self curing mechanism. Am I lucky? For info, phone runs on stock ICS and screen is ON for about 2 hours a day.
Me too, but I think the cold weather was the reason, lol.
Sent from my MB865 using xda premium
abd-hhh said:
Me too, but I think the cold weather was the reason, lol.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Thanks for sharing. But, I live in Bangalore, India, where it is hot nowadays. There has to be another reason.
The past two weeks I was reading a lot of pdf docs on the mobile. Is it that the prolonged voltages to the pixels brought them back ? Happy anyway.
maybe if anyone has this problem shall try to completely seal the phone and put it in the freezer,,,, then tell us the results.
Sent from my MB865 using xda premium
I had the problem but i replaced the lcd under warranty
Sent from my ME865 using Tapatalk 2
abd-hhh said:
maybe if anyone has this problem shall try to completely seal the phone and put it in the freezer,,,, then tell us the results.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
That's a good one! Removed the battery and kept the phone inside the freezer for about 4 hours. Then dried it under a fan for 5 hours. Switched on in the morning. Voila, hardly about 200 pixels at still dead. Will try to bring all back to life in the evening. Thanks a lot.
vijay_968 said:
My Atrix2 flew from my hand and fell flat on its face onto the tiled floor, from about 8 feet height. The phone appeared to be fine, but I felt roughly about 2% its pixels became dead. The phone was fine otherwise but the dead pixels were plain irritating. Didn't have time to visit Moto service. Guess what, on their own the pixels are becoming alive, which was predominant today evening. I think, about 1000 of those pixels are still dead. Those of you who are knowledgeable on LCDs please explain this self curing mechanism. Am I lucky? For info, phone runs on stock ICS and screen is ON for about 2 hours a day.
Click to expand...
Click to collapse
Hey, sorry I just saw this.
Are these Pixels dead, or simply stuck. A dead pixel is black, and never on, a stuck pixel is locked to one color. Stuck pixels are common, and actually a certain number per screen are allowed to slip through in manufacturing, but if you have a bright one, it is really annoying. (trust me, I know, mine has a bright green one in the lower right since I got it.)
Stuck pixels can sometimes be cured just by time, and more commonly by flashing multiple colors rapidly in the problem area. There are many apps for this in the play store. They don't always heal, but it is quite common, unless you are me, then they never do.
Dead pixels probably do not heal under normal circumstances, however yours were caused by the shock of being dropped, which could have just disrupted some of the stuff in the screen, and potentially they could self heal.
lkrasner said:
Hey, sorry I just saw this.
Are these Pixels dead, or simply stuck. A dead pixel is black, ..... Dead pixels probably do not heal under normal circumstances, however yours were caused by the shock of being dropped, which could have just disrupted some of the stuff in the screen, and potentially they could self heal.
Click to expand...
Click to collapse
Thanks for the info. I had lot of black pixels (in clusters) scattered all over the screen. The flashing screen apps could not make any impact. That idea of keeping the phone in freezer really worked. After three brief visits into the freezer, only about 90 black pixels on 6mm, 2mm & 1mm long lines remain. Week end may see the end of these too. I owe this to XDA.
BTW, only today measured the screen size, to know the count. It is a rectangle of 96mm x 54mm; 10 pixels per mm.
And the good thing it heals for ever - I hope so - it's been about 6 months since the screen heal it self, and since I watching it when the device over heat from 4G usage, and still okay, lol
Sent from my MB865 using xda premium
abd-hhh said:
And the good thing it heals for ever ....
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Wanted to report that ALL those dead pixels are alive now, after the phone spent about 10 hours inside the freezer yesterday night.
So, folks, those of you with dead pixels on the LCD screens can try the freezer method proposed by abd-hhh, before visiting the service center, if you don't have time or are out of warranty. I hope the dead pixels don't appear again. Here's hoping for the best :good:
My Motorola Attrix 2 got same problem
lkrasner said:
Hey, sorry I just saw this.
Are these Pixels dead, or simply stuck. A dead pixel is black, and never on, a stuck pixel is locked to one color. Stuck pixels are common, and actually a certain number per screen are allowed to slip through in manufacturing, but if you have a bright one, it is really annoying. (trust me, I know, mine has a bright green one in the lower right since I got it.)
Stuck pixels can sometimes be cured just by time, and more commonly by flashing multiple colors rapidly in the problem area. There are many apps for this in the play store. They don't always heal, but it is quite common, unless you are me, then they never do.
Dead pixels probably do not heal under normal circumstances, however yours were caused by the shock of being dropped, which could have just disrupted some of the stuff in the screen, and potentially they could self heal.
Click to expand...
Click to collapse
Hi. I've tried your way to restore those dead pixel. In first time try, those dead pixel seem cured a little bit, but then it becoming back as before where those dead pixel reappear again. So, i tried one more time, but only 4 hours in fridge (not in cold storage), the dead pixel come to alive, but then still turn to dead... I just wonder, what temp of your fridge when you put your atrix 2? Did you wrap it closely tight? I want to try above then 4 hours, but i just afraid my phone will really 'dead' totally. Can you give your steps how you doing it?
---------- Post added at 04:21 AM ---------- Previous post was at 04:16 AM ----------
vijay_968 said:
Wanted to report that ALL those dead pixels are alive now, after the phone spent about 10 hours inside the freezer yesterday night.
So, folks, those of you with dead pixels on the LCD screens can try the freezer method proposed by abd-hhh, before visiting the service center, if you don't have time or are out of warranty. I hope the dead pixels don't appear again. Here's hoping for the best :good:
Click to expand...
Click to collapse
Hi. I've tried your way to restore those dead pixel. In first time try, those dead pixel seem cured a little bit, but then it becoming back as before where those dead pixel reappear again. So, i tried one more time, but only 4 hours in fridge (not in cold storage), the dead pixel come to alive, but then still turn to dead... I just wonder, what temp of your fridge when you put your atrix 2? Did you wrap it closely tight? I want to try above then 4 hours, but i just afraid my phone will really 'dead' totally. Can you give your steps how you doing it?
When I was using the cliq xt in some 2.1 roms there were dead pixels but when we moved to gingerbread it was fixed. Dont know what happen
Enviado desde mi DROID RAZR mediante Tapatalk
abd-hhh said:
maybe if anyone has this problem shall try to completely seal the phone and put it in the freezer,,,, then tell us the results.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Wrap with some paper then remove the battery and kept the phone inside the freezer for about 9 hours. Dry it with some tissue then switch on the phone. All dead pixel is gone (before is 4 hour in freezer about some dead pixel left after that the dead pixel spread back)
This is awesome, I'd really like to try this on my phone as it sounds like exactly what is happening.
A relatively minor drop, with no physical damage noticeable, has caused some pixels to go black/colors. However, I noticed that move sometimes! Like, one morning I woke up and found the pixels that used to cover a certain notification on my home screen had shifted over so I could see the notification!
I tried applying pressure and noticed that I could sort of make the dead area get bigger, then let go and the edges would sort of return to the earlier size. It almost seems like the LCD has too much pressure being applied and that's what is preventing those pixels from working. That's why I think the freezer trick works- the temperature changes cause the metal and silicon to expand and contract, hopefully returning the screen to its original position from the factory!
Here's my problem though- I don't have a Motorola Atrix. I found this thread doing a search. I have an HTC One X (sprint version, EVO LTE), which means the battery is built in. Should I be concerned that putting the phone w/battery into the freezer is a bad idea? I'm guessing due to condensation?
Perhaps it is worth dismantling the phone to remove the battery? What do you guys think? I tried to find reference of people doing this with other non-removable battery phones (cough* iphone *cough) but couldn't find much on that topic.
Dishe said:
This is awesome, I'd really like to try this on my phone as it sounds like exactly what is happening.
A relatively minor drop, with no physical damage noticeable, has caused some pixels to go black/colors. However, I noticed that move sometimes! Like, one morning I woke up and found the pixels that used to cover a certain notification on my home screen had shifted over so I could see the notification!
I tried applying pressure and noticed that I could sort of make the dead area get bigger, then let go and the edges would sort of return to the earlier size. It almost seems like the LCD has too much pressure being applied and that's what is preventing those pixels from working. That's why I think the freezer trick works- the temperature changes cause the metal and silicon to expand and contract, hopefully returning the screen to its original position from the factory!
Here's my problem though- I don't have a Motorola Atrix. I found this thread doing a search. I have an HTC One X (sprint version, EVO LTE), which means the battery is built in. Should I be concerned that putting the phone w/battery into the freezer is a bad idea? I'm guessing due to condensation?
Perhaps it is worth dismantling the phone to remove the battery? What do you guys think? I tried to find reference of people doing this with other non-removable battery phones (cough* iphone *cough) but couldn't find much on that topic.
Click to expand...
Click to collapse
It's should work on any device with lcd screen.. But with battery inside...., I can't gift any word on that...
Btw.., If u wrapped any puff-up battery and put into freezer it will back to normal shape and still can be use normally...
Hello,
Today my OPO got waterlogged for around 15 minutes..and I had been to a water park and had put my fine in a airtight plastic pouch..
I think water had entered through USB port. It was not drenched but little splashes in the corners and on screen. Screen was OK..and I switched off for few hours..and when I turned on, screen was black..notification light was functional..phone booted..but couldn't unlock as I had pattern lock on...
Then, I waited for few hours and after I returned home, I find that the hardware buttons could glow now..but screen is completely black...I could unlock by constantly trying to unlock the pattern lock..succeeded once or twice..
Now I have immersed it in a sack of rice to make sure its 100% dry.
I seriously doubt the LCD has gone bust...is there anything I should be doing now ?
Its my 2nd phone which got bust with water...haven't learnt from my past experience?.
chandanbs said:
Hello,
Today my OPO got waterlogged for around 15 minutes..and I had been to a water park and had put my fine in a airtight plastic pouch..
I think water had entered through USB port. It was not drenched but little splashes in the corners and on screen. Screen was OK..and I switched off for few hours..and when I turned on, screen was black..notification light was functional..phone booted..but couldn't unlock as I had pattern lock on...
Then, I waited for few hours and after I returned home, I find that the hardware buttons could glow now..but screen is completely black...I could unlock by constantly trying to unlock the pattern lock..succeeded once or twice..
Now I have immersed it in a sack of rice to make sure its 100% dry.
I seriously doubt the LCD has gone bust...is there anything I should be doing now ?
Its my 2nd phone which got bust with water...haven't learnt from my past experience?.
Click to expand...
Click to collapse
Not sure what you would expect anyone to tell you but the obvious. Its a waiting game? leave it in the sun, leave it in the rice do whatever you think may work. Some stores sell bags to put your phone in if it get wet. I mean its your second time as you say what did you do the first time
1st time my lumia 920 got dropped in the sync accidentally and the phone was completely drenched.. After few hours of drying display went black and never came back.. Got it repaired for around 11k as warranty got voided since it got waterlogged and service folks verified it with some test and few circuitry got fried..
As normal with waterlog devices its a waiting game to see just how much damage was done
Open it and disconnect the battery, then let all parts sit in the rice for a few days. I'm not sure how insurance claims on OPO's are done.
Sent from my A0001 using Tapatalk
---------- Post added at 04:47 PM ---------- Previous post was at 04:47 PM ----------
You can find a good OPO teardown on iFixIt
Sent from my A0001 using Tapatalk
I saw a couple years ago in an specific device forum a tutorial explaining how to fix dead pixels. It isn't your case but the procedure was to remove battery, wrap the phone with plastic. Make sure it's well wrapped, then put it into fridge for 24 hours. Maybe you can try that after you place it on rice for a good time to make sure there isn't any drop of water to avoid it turning into ice.
Thank you folks.. how can i remove battery from OPO.. are there any procedures to do the same?
Thanks i got it from ifixit.. BlackElvis79..
Here is a link to the tear down. https://www.ifixit.com/Teardown/OnePlus+One+Teardown/26484
Stop trying to use the phone, every time you power it up you are giving the water a chance to be a conduit for electricity and further shorting it out. If you have a backup phone use that for at least the next three days, if not a week, then try it.
Thanks pal.. but i havent touched my OPO in few months now. I am waiting for my cousin to pay a visit from Hongkong from where he bought in a dealer shop.
I have slim hopes of having this repaired in HK.. as the repair cost is almost the price of this piece of ***. teardown is a good idea.. but how will i get a replacement screen ?
btw, i have got myself a Z3 from my office.. finally a waterproof phone (yes with flaps closed ofcourse) .