I've noticed that when I'm using my company's wifi that Gmail has issues syncing. New emails are only fetched when I manually initiate a sync. This isn't the case when I'm at home and when I'm using 3G (Vodafone NL). It also works fine when I use K-9.
I suspect that the firewall that guards the DMZ in which wifi clients are placed is the culprit. I'd like to discuss this with the firewall admin but before doing so I'd like to understand what protocols are being used by the Gmail app. Is it TCP/UDP what source/destination ports, any higher level (layer-5 plus) information relevant? Can anyone help me?
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Hi. I've been using mail2web services for a while. They were great until the last couple of weeks, now their service goes down like a pro.
So.. I started to look at alternatives.
fastmail -- nice account, IMAP.. but for the life of me I couldn't get it to "push" email to my phone. It supposedly supports IDLE, but I couldn't figure this out. Am I missing a setting somewhere? The thing never pushed mail to my phone at all.
1and1.com -- slightly more expensive exchange2003 account. No .CAB for the activesynch settings, they have to be input manually. No problem, until I set "as arrives" in scheduling and it asks me for an SMS gateway. Uh-oh. Im on Softbank and I know nothing about any gateway.
this post:
http://forums.techarena.in/showthread.php?t=410683
explains that Exchange works by sending a header SMS to instruct the phone to synch. However, mail2web never asked me for my provider or any SMS gateway.. so if this is how it works how did mail2web do it?
If anyone can shed some light on how to get this working properly, or where to find more technical details on how this stuff works I'd be a lot happier. As it is I'm having to check gmail periodically.
Thanks for your help!
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Thanks for the info.
So..... do you have any advice as to how I would set up activesynch the same way to connect to 1and1?
When I set it up it asks me for the gateway, otherwise won't let me choose "when arrives" for scheduling, could this be a setting on my side, or a setting on their servers?
mail2web may be OK now, but for a non-free service 1 whole week of unreliability is enough for me. Who knows how long it'll be up before problems start again.
mrvanx said:
I think your getting mixed up a bit sir, mail2web uses the push feature because it uses your GPRS connection to talk to it. If you ran a netstat program to see what the device is currently connected to you will see an active connection to mobile.exchange.mail2web.com, as soon as an email arrives it signals activsync on your device to synchronise your emails, the device simply tells you that there is an unread message. The connection is always on. If you have GSM signal but no active data connection you wont get your push emails.
The connection is always on but stuff is sent to and fro only when there is a change on one end (for example if you add a new contact.....it will sync with the mail2web server and the new contact will be on there aswell).
and FYI...mail2web has been a bit unreliable lately but its ok at the moment!?
Click to expand...
Click to collapse
mail2web seems back to normal service today... Nearly
But yes one week without push... including sometimes when your email just do not even reach your acount and bounce (ie they're just lost...) it's not really what we need
I hope in the future more and more providers will propose Exchange 2007 accounts by default...
I am also a former m2w user. canceled my account in fury after indeed more than three weeks of problems, topped with a week off.
Fortunately my school's email supports ActiveSync so I moved there.
I cannot recommend any particular commercial replacement.
I've heard a few folks using Goodlink, but I am not convinced.
Push email is no joke, once you have it and rely on it, and it goes bananas, the harm is real.
Do we know when mail2web is planning on using exchange 2007??
hi,
i am having an issue on my TytnII where i cannot get my email to download from Yahoo.
in pocket outlook, almost mediately when i click send/receive i get 'error syncronising' in bottom left hand corner then a bubble appears with 'cannot connect : cannot connect with current connection settings....'.
any idea whats causing this?
i can get web access no problems and all other comms seem to work fine. Just can't get email to work.
any help appreciated!
p.s. my phone is a UK O2 Stellar (unlocked) and i'mm on t-mobile, dunno if that makes any difference. Standard 02 ROM i think.
if you're positive that your out and inports are set correctly
and ssl and the likes are set correctly
then maybe your cellphone network may be blocking those ports
in which case you can try the same using wifi bluetooth or usb to performe
the same operations
using Wifi i can get a bit further so there is definately and issue with my email contacting the mail server via GSM.
But i think there are also issues with my setting so i will try that first, when i get it working solid through wifi i will try to sort the GSM issues.
thanks,
i have it working fine over wifi now but still having same issue with GSM.
any idea how to resolve? change ports?
i had email working fine on my old phone (hermes) using same SIM and email address.
hi,
i am still experiencing the problem listed in the initial post.
I can connect to internet and browse websites, can access mail on yahoo website, MMS and SMS both work fine but still get 'error syncronising' and 'cannot connect : cannot connect with current connection settings....' when i try to use pocket outlook to download my POP mail.
it works fine when usig WiFi so must be an issue to do with the setting that pocket outlook uses for connecting to web but i cannot see where i can change this.
any help appreciated.
all the experts on this forum who know WM inside out and noone has even a suggestion to help with this problem?
sorry if it is too simple for you, but quite simply, i don't know how to fix it!
Hmmm,
I would say you answered your own question! It just looks like your GSM network provider is blocking this ports since your email settings seem to be correct (otherwise it would not have worked via Wi-Fi either!), so, you will have a hard time finding a solution.
However, here a not-so-convenient workaround:
If you can access other (non-YAHOO) pop-email accounts, try to forward all incoming YAHOO email to that email account, then set also your outgoing messages regarding to the functioning pop email account but as reply email use the YAHOO.
Try to contact your GSM network provider's technical stuff to verify your settings / ports. If they can asure you that this ports are not blocked, well, then there is only 1 other party to contact: YAHOO themself!
If you are a paid YAHOO SUBSCRIBER and you upgraded to the pop email account at YAHOO, they might be able to walk you through. If you use only YAHOO's free email: the free service does not work with pop email clients - only via their webmail.
hi,
thanks for the suggestions.
i am fairly convinced it is nothing to do with Yahoo as i can access when using wifi so that rules them out (no?) it also confirms the pop settings etc are correct as i can send and received mail with no problems.
using GSM I can access the rest of the web and i have previously used the same sim in another WM device to access email with no problems so forbidding a change to t-mobiles policy at exactly the same time as i switched phones i think it leaves only the phone as the possible cause.
i have tried t-mobiles technical helpdesk who are still to get back to me after 3 days... i am not holding my breath.
i think it may be something to do with it being an O2 phone/ROM and that it may be trying to connect using their settings when using email? does that sound reasonable?
i will flash a new ROM in the new year when i get new satnav software to replace the dodgy copy of TomTom on the device when it was delivered. hopefully that will solve it.
Thanks for your help.
I just set up my hotmail account as an "M$ Exchange ActiveSync" account in the default mail application. I entered m.hotmail.com as server (Found this using Google), set Peaktime from 00:00 to 23:59 and enabled push mail for peak time. Push mail seems to work properly while I'm on my data connection. But when I turn on WiFi to connect to my home router, it doesn't work anymore. I don't get the push service. The mails come in only when I open the App and it syncs. Same for Gmail, even though a mail on my Gmail came in while I syncedwith the default app. Is there any workaround for this? I read about the WiFi policy when the device is in standby, and I found that my setting was already to never turn it off. Can somebody help?
Please do also report if you have the same problem or if another Push solution for Hotmail works for you.
Does nobody here use pushmail?
I think I'm having a similar issue with my phone. I only use GMail, but even then my messages show up sluggishly when I'm connected to WiFi.
I have a GMail notifier extension in my browser, so emails consistently ping when my browser is opened. Unfortunately, the very same notification will take a couple of minutes to show up on my phone.
Don't know if that's a helpful problem report. Hopefully there's something stupid that we're missing that's causing issues?
I use Advanced Email which is great. works really well.
I have my wireless on all the time at work and at home and get push emails from hotmail fine.
So i would say maybe its the software.
Advanced email is very good. I use it alot because it can also get folders you create and not just the inbox.
Subsx said:
I use Advanced Email which is great. works really well.
I have my wireless on all the time at work and at home and get push emails from hotmail fine.
So i would say maybe its the software.
Advanced email is very good. I use it alot because it can also get folders you create and not just the inbox.
Click to expand...
Click to collapse
Thanks for the suggestion, will certainly check it out and post back if it solves the problem. Still, other suggestions/solutions are very welcome.
Sorry its Enhanced Email =]
Hi all,
Not 100% sure if this is the right place to post this (if not could someone please move?), but I have a problem I could do with some help with!
I currently have gmail, hotmail (for personal emails) and the normal android email (for work emails) apps on my Galaxy S3. These are set to receive emails all day long, however as most of the time at work I am in front of a PC, I would like to stop syncing from these apps at those times.
I have set up tasker to recognise when I am in the vicinity of my work wireless router, and gone to the Net section and disabled auto-sync when the tasker profile is activated.
This seems to work perfectly with gmail and hotmail, however my work exchange emails still come through on my phone. I recall reading that this might be because there are separate setting for sync actually in the email app?
Is there any way anyone can think of to get this to work?
Thanks in advance!
EDIT: It does appear I just received a notification for a hotmail email too? But all others haven't come through to my phone today, so that may just be a blip?
Nobody have any ideas? I'd be happy to explore other ways of achieving the same...
Hello everyone,
I'm stuck with a strange android behavior and I'd appreciate if anyone can suggest me how to proceed.
I’v developed an App with gcm first, now upgraded to fcm, to just send messages and notifications from a server. Everything goes well using this app with mobile connectivity or with wifi on an open network, but the devices stop to receive notifications when they are connected to a wifi behind a proxy. The proxy is of course configured on the device and they can surf on internet, read email, connect to the machine with the gcm server installed; they just don’t receive notification… and not only for my app but for all apps, like hangouts, whatsapp and gmail…
Probably google play service cannot connect with google server… but what can I do to force it?
I can manage all the network setting, I removed the firewall, all ports are open. If I connect to the normal gateway everything works, if I connect devices to this transparent proxy, notifications stop to arrive.
I’v read on forums that most users use “Drony” or they root the smartphones, unfortunately these devices are in a production environment and under warranty, I cannot install third-party app or root the devices.
In my app I don’t manage directly proxy configuration, this is a OS configuration, but is it normal that android notifications don’t work behind a proxy?