[HELP] Did I lose my backup? - Windows Phone 7 Q&A, Help & Troubleshooting

When I created my backup I moved it to a different location. Today I wanted to restore that. So I opened the %LOCALAPPDATA%\Microsoft\Windows Phone Update% location and nothing was there, folder was empty. So I moved the folder [cryptic file name] containing the backup to that location. I opened zune and checked the folder and my backup was gone. Now there is a new cryptic folder there that is around 300 kb. What happened to my 8GB backup that i put there?

You should copy the backup file (that is copy, not move it) into the "windows phone update" folder AFTER you connect the phone and Zune syncs, then check for update to get to the backup restore option in Zune.
1. Connect phone, let Zune launch and sync
2. Copy files into the "windows phone update" folder
3. Go through the check for updates to get to the backup restore option in Zune.
Sent from my SGH-i917 using XDA Windows Phone 7 App

I lost my premango backup... that info does not pretain to my problem lol. Did I lose that backup?

Well, if you moved the backed-up backup and don't copy it and then Zune ate it when it tried to sync the phone, yes you lost it. That's how my response did pertain to your problem.. you should have copied the backup files, not move them. If you copied them over, you'd still have it in the alternate backup location and you wouldn't be asking if your backup is lost. If you'd have copied the files after Zune synced with your phone, it wouldn't have eaten your backup files when it started up.
Sent from my SGH-i917 using XDA Windows Phone 7 App

Floods7 said:
I lost my premango backup... that info does not pretain to my problem lol. Did I lose that backup?
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Are you shure you check in the correct folder ???
the correct one is C:\Users\YOURUSERNAME\AppData\Local\Microsoft\Windows Phone Update

Yah I am in the right place. I had that folder open when I launched Zune and literally watched it disappear.
What is my next move? Are there any roms that Zune will recognize as official and give me updates trough Zune?

Well, you've never stated what your phone is, but if you check the device specific forum, you will likely be able to find a stock ROM and instructions for how to flash.
Sent from my SGH-i917 using XDA Windows Phone 7 App

I am using an hd7 from tmobile. I know I can find a ROM but is Zune going to recognize it as official and allow me to update through Zune?

If it's a truly stock ROM, yes, hacked ROM, idk as I don't do hacked ROMs
Sent from my SGH-i917 using XDA Windows Phone 7 App

This is the link with the rom's for my mobile hd7.
Is this a stock rom? Or is this a hacked rom?
http://forum.xda-developers.com/showthread.php?t=1205761

Did you check your Recycle Bin by chance just in case a version is there? Just a thought

Related

Missing Zune backup 7008

I restored from a backup once before. Last night i was out and about and i had problems with my phone so i did a "In phone restore"
When i got home and try'ed to restore from Zune backup it appears to be gone.
Any ideas did forget a process Help me please!
C:\Users\yourname\AppData\Local\Microsoft\Windows Phone Update
Vintage144 said:
C:\Users\yourname\AppData\Local\Microsoft\Windows Phone Update
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Is it posible to move backups between PCs?
I mean if I backed up my phone in a pc at home. Can I restore it from
the pc at work if I just copy the files from that folder.
Everytime i hit the update it tells me my software is up to date. I dont get the screen where i get the option to restore.
Not sure what the string is could you tell me more about it cause i dont have appdata.
look in Folder Options and click the box to show hidden files, that will give you access to appdata

[Q] Backup Custom ROM?

I have an HTC Arrive recently HSPL'd and flashed a custom ROM, I wanted to know if there is a way to back up my phone with the Custom ROM on it completely? All the techniques I'm finding for full backup seem to have warnings about custom ROMS. If there isn't a full backup available is there one to backup all my apps/data at least?
The same thread: http://forum.xda-developers.com/showthread.php?t=1513391
maybe is this a solution for you.
[APP] [UPDATED 9/27/2011]V1.9 Working App to Backup Windows Phone 7 via ZUNE ANY TIME
jayjojayson said:
maybe is this a solution for you.
[APP] [UPDATED 9/27/2011]V1.9 Working App to Backup Windows Phone 7 via ZUNE ANY TIME
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I couldn't get this App to work since it only works with zune 4.7. Which does an entire backup including music and pictures and such, which just wastes extra space since those files are already backed up on my computer. The newer zune software only backs up information that isn't stored on the computer (Apps, settings etc..)
killerkhatiby009 said:
I couldn't get this App to work since it only works with zune 4.7. Which does an entire backup including music and pictures and such, which just wastes extra space since those files are already backed up on my computer. The newer zune software only backs up information that isn't stored on the computer (Apps, settings etc..)
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Click to collapse
you have to change the ZuneWmdu.DLL in your Zune Folder on Computer.
Make a copy of your existing ZuneWmdu.DLL and change it with this one.
http://forum.xda-developers.com/showpost.php?p=18069801&postcount=611
i had also zune 4.8, but with change of ZuneWmdu.DLL in programmfolder the backup will work.
I try to back up and I had success I get stuck on the home screen and tube to re-install the ROM ansar
and if i want load a rom (full) from my friend how i can do?
You can't ludede, backup is specific to a device.
Sent from my HD7 using Board Express

[Q] Missing Zune backup after repair

Backup my Titan via Zune (forced backup, but seemed to work 100%).
Checked backup and restored to the phone OK.
Phone sent to HTC for repair.
Connected phone to PC / Zune expecting backup to be there and available for restore but when I go to Settings / Phone / Update it checks for update, message saying I have the current version but no backup listed to restore.
HTC returned the same phone, re-flashed or whatever....
Loads of info now missing....
Any advice really appreciated :0
ps, I backed up the backup into another directory (I think)
OK, resolved .... I think.
The file that was in C:\Users\UserName\AppData\Local\Microsoft\Windows Phone Update was removed when I connected the phone. Luckily I copied it.
Dropped it back into the folder above, restarted Zune and now its there.
Just restoring.
So, moral of the story is back up your backup.

[Completed] Helium backup app will be the end of me (and plenty others from the sounds of it)

Hello all on xda forums. I am new here and need some help restoring my phone. I was rooted on 4.2 Kitkat and decided to upgrade to 5.0 lolipop on my Galaxy S4 Active (GT-I9295). I made the mistake of using helium to backup my apps and now can not restore my apps. When I look in the app folders on my PC there are no files in the folders which makes it impossible to use the server client. I backed up the full app on helium so I would assume that there would be some files there. I've heard some people say that you have to re-install all of your apps and then restore the data. I have really slow internet and would like to avoid this method if possible. Let me know if you need more information. (Cant upload images since I'm new here sorry about that)
themrgrinch said:
Hello all on xda forums. I am new here and need some help restoring my phone. I was rooted on 4.2 Kitkat and decided to upgrade to 5.0 lolipop on my Galaxy S4 Active (GT-I9295). I made the mistake of using helium to backup my apps and now can not restore my apps. When I look in the app folders on my PC there are no files in the folders which makes it impossible to use the server client. I backed up the full app on helium so I would assume that there would be some files there. I've heard some people say that you have to re-install all of your apps and then restore the data. I have really slow internet and would like to avoid this method if possible. Let me know if you need more information. (Cant upload images since I'm new here sorry about that)
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Something just happened and I can see my app files........I'm never using helium again. Apparently you need to download an app in order for all the data to show up? (If you cant tell, I have no clue what is going on)
themrgrinch said:
Something just happened and I can see my app files........I'm never using helium again. Apparently you need to download an app in order for all the data to show up? (If you cant tell, I have no clue what is going on)
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I GOT IT! So apparently you need to download an app that you used to have and back up the fresh download in order for your old app data to show up. I had my old carbon folder stored on my SD card (Make sure you also back it up to your PC) when I downloaded the app onto my phone. So glad it works!

Recovery Software for root content - /data/data after factory reset?

Hey guys, I've got a problem. I want to restore my com.whatsapp dir in /data/data/, is that possible somehow? Someone had a similar problem back in 2015 and it is said that he could not restore any, but I have software which backed up all videos and photos, but it didn't recover the files I wanted (because you only could choose things like: doc's, pics, movies etc).
Do you guys have an idea, please?
Or do you guys know how to verify whatsapp? I've been using my old number for 5 years now, 2-3 years ago I got a new sim card. Since then, I've always made a backup with titanium or took the backup from whatsapp itself and if you enter ur number and whatsapp recognized a backup, it didn't have to verify anymore. But it's been changed now somehow, they want to verify one's number and then it'll first try backing up (but I do not have that sim anymore). And unfortunately, titanium backup made a corrupt file exactly with the whatsapp file <_<
Thanks in Advance!
WhatsApp doesn't store your media (received images, videos, chat messages, etc.) in the com.whatsapp folder in /data/data, but it stores it in your internal sdcard itself in a folder named WhatsApp. Take that folder with you and put it in the new phone/tablet where you want to continue your WhatsApp usage.
Verification is straight-forward. All you have to do is do a fresh install of WhatsApp on this new phone/tab of yours and start it. If you had placed this backed-up WhatsApp folder on the internal sdcard of the new device, WhatsApp will ask you and automatically import this media on your new device.
Hope that helps.
Hello, thank you for your help.
As I said, I don't want the media, I want the data of whatsapp. I backed up all the media anyway and the recover programs only recovered the media, but I want to recover the whatsapp data.
"WhatsApp will ask you and automatically import this media on your new device."
That is how it used to be, I think they changed their system. You now first have to verify your number and afterwards, you're importing ur whatsapp backup folder. after verifying to another number (not the one I wanted) my old data has been backuped.
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That is how it used to be, I think they changed their system.
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In that case, I don't think its going to be easy to retrieve the old chat contents easily unless you have WhatsApp running on your older device. If you have it running on the older device by any chance, you can refer to this manual and create a Chat Backup to your Google Drive, so that later you can restore it from Google Drive on your new phone/tablet. I suppose this is the only way to create WhatsApp chat backups going forward.
Well, I flashed another rom, so I don't got any possibility to return to that version. That's why I ask for an recovery software which also can recover root files. I didn't think it would be so hard to find, because there are some which recovery plenty of other files, I just needed one which includes /data/data folder AND any files, no matter which ending they have (like *.*, where * is a wildcard for any matches), so I hoped someone of you would know any software?
I just needed one which includes /data/data folder AND any files, no matter which ending they have (like *.*, where * is a wildcard for any matches), so I hoped someone of you would know any software?
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What software did you originally use to take the backup? If it was Titanuium Backup, then what went wrong while restoration?
In case you have the actual file system backup of /data/data/com.whatsapp, you can directly try pasting that folder in the new setup using Root Explorer (or similar app) and see whether it works. But of course, you'll need to be rooted on your new setup.
TehEvil said:
Hey guys, I've got a problem. I want to restore my com.whatsapp dir in /data/data/, is that possible somehow? Someone had a similar problem back in 2015 and it is said that he could not restore any, but I have software which backed up all videos and photos, but it didn't recover the files I wanted (because you only could choose things like: doc's, pics, movies etc).
Do you guys have an idea, please?
Or do you guys know how to verify whatsapp? I've been using my old number for 5 years now, 2-3 years ago I got a new sim card. Since then, I've always made a backup with titanium or took the backup from whatsapp itself and if you enter ur number and whatsapp recognized a backup, it didn't have to verify anymore. But it's been changed now somehow, they want to verify one's number and then it'll first try backing up (but I do not have that sim anymore). And unfortunately, titanium backup made a corrupt file exactly with the whatsapp file <_<
Thanks in Advance!
Click to expand...
Click to collapse
[ROOT NEEDED]
Maybe GT recovery is the app you are looking for. Basically this app recovers your lost data even after a hard reset by exploiting some resources in the root directory. By this app you can recover the whole folder of your WhatsApp. Just type in the full directory path in the app.
May this help you.
Unfortunately, the exactly the whatsapp backup is a corrupted .rar file, only has 0.0 kb data... @tiger1487 I got root on my phone, but the problem with GT recovery is, that you need the paid version for using it. But tbh, I'm not willing to pay 15e to try if it eventually could recover my needed data, so I'd ask you, if you know another software which is similar to this one? I can't search for one unfortunately, because if you google for it, you just get some to backup a factory image via cwm or twrp or something :x
TehEvil said:
Unfortunately, the exactly the whatsapp backup is a corrupted .rar file, only has 0.0 kb data... @tiger1487 I got root on my phone, but the problem with GT recovery is, that you need the paid version for using it. But tbh, I'm not willing to pay 15e to try if it eventually could recover my needed data, so I'd ask you, if you know another software which is similar to this one? I can't search for one unfortunately, because if you google for it, you just get some to backup a factory image via cwm or twrp or something :x
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I am a new member so i cant send you the link of the all free GT recovery but i can tell you that just type 'GT recovery cracked' in the google search engine. You will get it for free[Tip: If you type 'cracked' in front of any app name on google search, you will get it for free, just look for some trusted website like 'onhax' or 'okhax' or 'crackedapkfull']
Sent from my Lenovo A7010a48 using XDA-Developers mobile app
---------- Post added at 05:15 AM ---------- Previous post was at 04:59 AM ----------
And I forgot to tell that GT recovery is now more updated. Now there is no need to type in the exact path. There is a direct option for Recover WhatsApp. Likewise there are other options too for messenger, call logs, etc if you need it?
Sent from my Lenovo A7010a48 using XDA-Developers mobile app
Oh, you were talking of the app, thought of the windows software. The app itself is free, isn't it? I tried the app, it stucks at 0% scanning and I don't think it'll work. Tried different apps, it seems they're only looking for sdcard/whatsapp/database instead of data/data/com.whatsapp so it would be awesome if I could set a path
Thank you very much for your help.
TehEvil said:
Oh, you were talking of the app, thought of the windows software. The app itself is free, isn't it? I tried the app, it stucks at 0% scanning and I don't think it'll work. Tried different apps, it seems they're only looking for sdcard/whatsapp/database instead of data/data/com.whatsapp so it would be awesome if I could set a path[emoji14]
Thank you very much for your help.
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Click to collapse
Yes its free...windows version is paid but my app doesn't stuck. Mine one is working perfectly. See that you try some other older versions of the app too. Maybe you downloaded the version that stucks at 0% or something like that.
Sent from my Lenovo A7010a48 using XDA-Developers mobile app
tiger1487 said:
Yes its free...windows version is paid but my app doesn't stuck. Mine one is working perfectly. See that you try some other older versions of the app too. Maybe you downloaded the version that stucks at 0% or something like that.
Sent from my Lenovo A7010a48 using XDA-Developers mobile app
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Sorry for answering late :x
Okay, it seems that my root was broken somehow, but now as it works, the program tells me I am not rooted (now I am for sure!) and wants me to download Kingo root or something. But anyway, I had GBWhatsapp installed on my phone, so I think the app won't help me because it would search for com.whatsapp instead of com.gbwhatsapp (could that be possible?)
I found the app Undeleter, this has some more path search options but unfortunately not one where I can specify my desired path. So, I hope you got one last idea?
bump
bump >.<

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