[Q] Missing Zune backup after repair - General Questions and Answers

Backup my Titan via Zune (forced backup, but seemed to work 100%).
Checked backup and restored to the phone OK.
Phone sent to HTC for repair.
Connected phone to PC / Zune expecting backup to be there and available for restore but when I go to Settings / Phone / Update it checks for update, message saying I have the current version but no backup listed to restore.
HTC returned the same phone, re-flashed or whatever....
Loads of info now missing....
Any advice really appreciated :0
ps, I backed up the backup into another directory (I think)

OK, resolved .... I think.
The file that was in C:\Users\UserName\AppData\Local\Microsoft\Windows Phone Update was removed when I connected the phone. Luckily I copied it.
Dropped it back into the folder above, restarted Zune and now its there.
Just restoring.
So, moral of the story is back up your backup.

Related

Missing Zune backup 7008

I restored from a backup once before. Last night i was out and about and i had problems with my phone so i did a "In phone restore"
When i got home and try'ed to restore from Zune backup it appears to be gone.
Any ideas did forget a process Help me please!
C:\Users\yourname\AppData\Local\Microsoft\Windows Phone Update
Vintage144 said:
C:\Users\yourname\AppData\Local\Microsoft\Windows Phone Update
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Is it posible to move backups between PCs?
I mean if I backed up my phone in a pc at home. Can I restore it from
the pc at work if I just copy the files from that folder.
Everytime i hit the update it tells me my software is up to date. I dont get the screen where i get the option to restore.
Not sure what the string is could you tell me more about it cause i dont have appdata.
look in Folder Options and click the box to show hidden files, that will give you access to appdata

Errors restoring NoDo

welp, I tried to restore to NoDo. My first error was to upgrade the tool to match Zune. So I uninstalled Zune beta and installed the stable version assuming the problem was that I was trying to install NoDo while that was on there.
After removing Zune beta, installing Zune stable and trying to restore again, I get "No restore point found"
Update: Now I'm getting another error: Unable to restore your phone because the backup is not valid.
Update 2: I re-installed Zune beta. And I remember reading somewhere, something about removing "UpdateWP.exe" when encountering errors in Windows 7 x64, so I moved it to my desktop. I checked my backup directory and it was missing two files for some reason. Luckily I backed that folder up in two places (Dropbox folder and my home folder) so I did the manual restore and placed the folder where it belongs and tried again. So far so good. I might do a hard reset when it's done just to make sure everything is fresh.

Lost premango backup

I used restore.bat improperly and lost my premango backup. I have an HTC Arrive. I read that I need to install a custom rom to get Nodo back. Is there a tutorial for this. Also is there any roms available for Arrive?
Please use Zune to perform the rollback.
I got it to work. For some reason the restore point folder wasnt copying over to the user/appdata/local/microsoft/windowsphoneupdate. Once I got it in there the restore option showed up in zune beta.
I have also lost my backup for my arrive due to my computer crashing.... Please Help!! what can i do??

[HELP] Did I lose my backup?

When I created my backup I moved it to a different location. Today I wanted to restore that. So I opened the %LOCALAPPDATA%\Microsoft\Windows Phone Update% location and nothing was there, folder was empty. So I moved the folder [cryptic file name] containing the backup to that location. I opened zune and checked the folder and my backup was gone. Now there is a new cryptic folder there that is around 300 kb. What happened to my 8GB backup that i put there?
You should copy the backup file (that is copy, not move it) into the "windows phone update" folder AFTER you connect the phone and Zune syncs, then check for update to get to the backup restore option in Zune.
1. Connect phone, let Zune launch and sync
2. Copy files into the "windows phone update" folder
3. Go through the check for updates to get to the backup restore option in Zune.
Sent from my SGH-i917 using XDA Windows Phone 7 App
I lost my premango backup... that info does not pretain to my problem lol. Did I lose that backup?
Well, if you moved the backed-up backup and don't copy it and then Zune ate it when it tried to sync the phone, yes you lost it. That's how my response did pertain to your problem.. you should have copied the backup files, not move them. If you copied them over, you'd still have it in the alternate backup location and you wouldn't be asking if your backup is lost. If you'd have copied the files after Zune synced with your phone, it wouldn't have eaten your backup files when it started up.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Floods7 said:
I lost my premango backup... that info does not pretain to my problem lol. Did I lose that backup?
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Are you shure you check in the correct folder ???
the correct one is C:\Users\YOURUSERNAME\AppData\Local\Microsoft\Windows Phone Update
Yah I am in the right place. I had that folder open when I launched Zune and literally watched it disappear.
What is my next move? Are there any roms that Zune will recognize as official and give me updates trough Zune?
Well, you've never stated what your phone is, but if you check the device specific forum, you will likely be able to find a stock ROM and instructions for how to flash.
Sent from my SGH-i917 using XDA Windows Phone 7 App
I am using an hd7 from tmobile. I know I can find a ROM but is Zune going to recognize it as official and allow me to update through Zune?
If it's a truly stock ROM, yes, hacked ROM, idk as I don't do hacked ROMs
Sent from my SGH-i917 using XDA Windows Phone 7 App
This is the link with the rom's for my mobile hd7.
Is this a stock rom? Or is this a hacked rom?
http://forum.xda-developers.com/showthread.php?t=1205761
Did you check your Recycle Bin by chance just in case a version is there? Just a thought

Titanium Backup isn't restoring Facebook for HTC Sense

I removed all the Facebook crap from my phone when I first got it, but now I'm putting it up on eBay and I'd like to put it back on for the sale.
I backed it up then uninstalled it using Titanium Backup, so I just went into TB and tried to restore Facebook for HTC Sense but it isn't working. It just says it's restoring and sits there forever, nothing actually happens. Installing from unknown sources is turned on in my settings and I've tried rebooting.
Any ideas? Thanks in advance.
dftba said:
I removed all the Facebook crap from my phone when I first got it, but now I'm putting it up on eBay and I'd like to put it back on for the sale.
I backed it up then uninstalled it using Titanium Backup, so I just went into TB and tried to restore Facebook for HTC Sense but it isn't working. It just says it's restoring and sits there forever, nothing actually happens. Installing from unknown sources is turned on in my settings and I've tried rebooting.
Any ideas? Thanks in advance.
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Click to collapse
I had the same problem, in fact titanium was unable to restore any of the system apps. I had a nandroid backup and i used nandroid browser (available on market) and extracted the right apk's and put them in their respective folder and rebooted. Eureka! Everything was just like before. It Works! Try it out if you can.
Yeah TB seems to hate all my system apps
I think I'll just load a ROM onto it or something, might sell for a little more like that anyway
Have you tried the "restore missing apps + data" option?
And I think because it was a system app and you uninstalled it, the only fix I could think of is put the apk in the /system/app folder & change permissions (if you have a backup of the actual apk files taken from the /system/app folder). Or I would just go ahead with a clean flash of the stock rom. Atleast it would technically be factory set and ready to sell.
Sent from my HTC Status
In the end I just reinstalled the stock ROM

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