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issue/problems with screen touch

Hey, I have problems with my screen. I cant pull the ring in bottom to unlock screen and taking pictures or start videorecord. and a lot of things in the screens bottom. I have to try 3-6 times before it respond.
I am a regular user of touch screen so I am not that amataur. Do u think the screen is broken or software? any one else with this problem?

The first phones made have this error. The man in shop told me. so its a production error. i must wait about 14 days to get it back.

Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App

joemm said:
maybe its possessed by the devil.....666lucifer
Sent from my htc sensation 4g using xda premium app
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lol !

While we are talking about the screen here, has anyone had problems accepting calls? On very hot days, when the phone heats up a bit in the pocket, I am completely unable to accept a call - the screen simply doesn't respond, but does so after the phone call attempt has ended.
I am though scared to contact customer support since my Desire is still in repair (sent in 3 times) since end of March.

joemm said:
Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App
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Yes that must be it. Gods revenge..hehe.
Froschfinger: sounds like you have the same problem as me.

Takk for det, you are having the same heat problems like I do? Wasn't really keen on walking through all the touchscreen-related threads in detail, but didn't find out about heat problems of others so far. I have one of the early Vodafone devices.

check here: http://forum.xda-developers.com/showthread.php?t=1140997
they are talking about the same thing, maybe you'll find a solution.
I have the same problem, its actually pretty random and doesn't always happens but is getting annoying.

I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.

After update 2.3.4 the problem is gone. screen working perfecktly.

Froschfinger said:
I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.
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Click to collapse
Capacitive touch screens don't like heat. You have static problem which in conjunction with heat make phone unusable at times. Check fix for touchscreen thread, plus my thread on how to keep phone at bay, so it doesn't do it again.

Does everyone have the TOUCH SCREEN ISSUE.

Does everyone have it?
Fast swipes don't register...
Lets post please to find out how wide spread it is.. Thanks.
I've hard reset ,no apps. Still does it..
Here is mine ... http://www.youtube.com/watch?v=3n_LMhC8Y68&feature=youtube_gdata_player
Replaced today,got a sharp, let's see what this does...

Is this the problem you are talking about?
I have the issue where the touchscreen will stop responding at random times. Is that your issue? It is very annoying I got my phone at walmart 3 weeks ago.
Sent from my HTC Sensation 4G using XDA App

This is the only issue I have:
I started seeing the issue with using the ring to unlock my Sensation a couple of days ago.
I found that if I wait about 2 or 3 seconds after pressing the power button to come out of stby, using the ring to unlock works fine.
This is on the TMO US with the AUO screen.
Sent from my HTC Sensation 4G using XDA Premium App

It's odd 4 days into having my sensation I was experiencing issues mostly on the lock screen.. they have somehow seemed to correct itself. I'm thinking an app, or setting or something is causing it. I've changed so many settings and added/removed apps the past few days it could have been anything. But oddly I havent had any issues with it for like 3 or 4 days now

i do not have the TOUCH SCREEN ISSUE

On my first set of sensations, my wifes phone had touch screen issues from day one and mine was fine for the first week then started all of a sudden. Now on the second set, both phones are pretty much useless when plugged in to charge. Both phones purchased here in Tucson. Same store, different build dates.
Sent from my HTC Sensation 4G using XDA App

I have issue with my device bought from expansys USA and also with another one from Expansys, two more from an ebayer (SEA version).
The issue was with all three which i have sold and the one iam using now..
One odd thing i noticed. When you have difficulty in unlocking while the device is locked (Happens) mostly when the device is not in your hands, try touching the phone's body and unlock. It works.
Seems strange.

smashpunks said:
Does everyone have it?
Lets post please to find out how wide spread it is.. Thanks.
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Never had any touchscreen issues with my Sensation. I did have issues with my G2x....but a factory reset cleared that up if I recall.
Does it still do it after a factory reset, fresh, with NO 3rd party apps installed?
If so, ya got a faulty device.

Well, I'm coming from the G2x, so I know from speed - but I have NO touchscreen issues.
Sent from my HTC Sensation 4G using XDA App

skr_xd said:
Yes. It is there for MOST of the people.
Out of those, who are from a speedier device like Desire HD, Incredible S, etc, feel it. Those who did upgrade from less speedy phones like HD2, Blackstone say they don't have issue.
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Thats a load of bollocks. I don't have any touchscreen issues, and I came from the g2x, which is a speed demon.
In fact I have virtually zero issues with the sensation.
Sent from my HTC Sensation 4g with extreme prejudice

Not sure how to vote. I have no issues swiping fast however I can never get it into that carousel mode where the home screen whirls around real fast.

Lock screen....the lock will not move to unlock all the time...and it will not let me click over to answer a different call....
Sent from my HTC Sensation 4G using XDA App

skr_xd said:
Yes. It is there for MOST of the people.
Out of those, who are from a speedier device like Desire HD, Incredible S, etc, feel it. Those who did upgrade from less speedy phones like HD2, Blackstone say they don't have issue.
One odd thing i noticed. When you have difficulty in unlocking while the device is locked (Happens) mostly when the device is not in your hands, try touching the phone's body and unlock. It works.
Seems strange.
Click to expand...
Click to collapse
How about we try to stay away from the generalizations.... I DO NOT have any touchscreen issues, and I came from a G2X...and it doesn't get any faster than a G2X.

graffixnyc said:
It's odd 4 days into having my sensation I was experiencing issues mostly on the lock screen.. they have somehow seemed to correct itself. I'm thinking an app, or setting or something is causing it. I've changed so many settings and added/removed apps the past few days it could have been anything. But oddly I havent had any issues with it for like 3 or 4 days now
Click to expand...
Click to collapse
Same here, i had this issue on days 5 and 6, then it just disappeared. I didn't change any settings and i didn't install/uninstall any apps (that i could remember). Only thing that changed, i drove to summer home on day 5 and it was very high humidity in house when i arrived...
Poll needs another option: Yes, but it fixed itself.

skr_xd said:
One odd thing i noticed. When you have difficulty in unlocking while the device is locked (Happens) mostly when the device is not in your hands, try touching the phone's body and unlock. It works.
Seems strange.
Click to expand...
Click to collapse
I had this problem with my launch-day evo 4g. If you had it on a table where the phone wasnt grounded, the bottom half of the screen would not respond. This was really evident with a drawing app. I dont have time to experiment with my pone today but maybe someone else can try that.

Here is a video about that. Post here if you unlock the phone only you hold the ring from its left side like on the video.
http://www.youtube.com/watch?v=W-0oHIdYm0A

mysterioustko said:
How about we try to stay away from the generalizations.... I DO NOT have any touchscreen issues, and I came from a G2X...and it doesn't get any faster than a G2X.
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Ha exactly what I said
Sent from my HTC Sensation 4g with extreme prejudice

Actually i had problems with 2 devices i bought from a ebay seller which are singapore versions (SEA) and 2 from Expansys USA. Out of those one from expansys is what iam using now. I have sold the other three.
May be the problem is not for all devices then like what i thought with my experience. May be some batches???

no issues here everything works perfect ,actually almost too sensitive

bendotson said:
I had this problem with my launch-day evo 4g. If you had it on a table where the phone wasnt grounded, the bottom half of the screen would not respond. This was really evident with a drawing app. I dont have time to experiment with my pone today but maybe someone else can try that.
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Click to collapse
....oh boy......here we go again.....the same thing was said about the nexus one....people constantly whined about it having a "grounding issue"...then an update was released and the "issue" people had with "grounding" was gone......
There is no "grounding issue" with the phone. Simple as that.

g2x problems

Everybody seems to have some problems with the phone. I was wondering what all the common problems with the phone are and also whether rooting fixes the problems or not.

Yes! And no!

Well, my first G2x had problems... It kept shutting off by itself, so I got it replaced. The past 2 replacements have been really good, no problems whatsoever. I shipped my 2nd one back because it came with part of the body scratched. The gingerbread update didn't really do anything for me, other then the updated baseband.
Reboots, shutdowns, over heating are all based on the device itself. Some have it, some don't.
Also, screen bleeding isn't THAT bad.
And CM7 is amazing, so why not root?

So far, the only problem I've had was that the LG updating tool soft bricked my phone. But, at least that updated the baseband. I've not seen any random reboots at all in the month that I've had the phone. Aside from the FFC camera issues that are hopefully still being worked on, this thing has been pretty good.

I bought a mint, second hand G2X and the only problem I had was with the flakey LG updater. Once I got it updated (within 48 hours of receiving it) it has been nothing but stellar. Maybe I am lucky but remember, happy people don't post much to forums such as this. But people with problems can be very vocal. That doesn't downplay the problems to those who experience them, and they have my sympathies, but I would say the majority of G2Xs out there are performing as they should. This is my fifth Android phone (last one a Nexus One which my wife now has). I am using it unlocked ($3.00 unlock code off eBay) in Thailand with 3G service on 2100 and and I couldn't be happier unless the phone had been free. By the way, I am using it stock GB 2.3.3. For now, I see no reason to root it until an exploit has been discovered so I can root it without flashing clockwork mod. The NVFlasher process kind of concerns me, and I am no noob when it comes to flashing devices.

I'm still getting reboots and freezes even after the update. I'm on my 3rd replacement. Also, still takes forever for the gps to lock. Love the phone... when it works.
Sent from my LG-P999 using XDA App

jonnyboyca said:
I'm still getting reboots and freezes even after the update. I'm on my 3rd replacement. Also, still takes forever for the gps to lock. Love the phone... when it works.
Sent from my LG-P999 using XDA App
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Have you tried running the phone clean without apps? Then add apps back one at a time, run for a while, and then add another one? Lockups and freezes are usually errant apps, and not the hardware's fault. My GPS locked from a cold start in 5 seconds.

My Sensation froze and died, has any others experienced this?

Everyone, I am starting this thread with one purpose and that is to see if others have experienced this problem. Also if so how many people have and if it is a major issue or just a freak thing that happened to me.
Ok my Sensation was running the stock ROM for the TMOUS Sensation which was the recent OTA update. This also means I had reverted back to the stock recovery too when I went back to the stock ROM well over a month ago. My Sensation was still Super CID though as far as I know. Now that should feel everyone in on the software that was on my Sensation.
Now for the problem, I was typing a text message to a friend this morning and as I was typing my message my Sensation froze up. This alone was odd as my Sensation had only federal up once before sense I purchased it back in October. Anyway I knew I had to pull the battery to reset my phone. But I was on my morning break at work and break time was over so I just put my phone in my front sweater pocket and walked the 5 minute or so walk back to where I was working on the job site. I pulled my phone out of my sweater pocket and noticed the screen was black. I pressed the power button expecting my phone to wake up but it did not. I pulled the back cover off and pulled the battery out for a full minute and reinserted it. My phone still would not turn on. Also to add my camera flash flashed once when I reinserted my battery. Anyway I repeated this process several times and still my phone did not turn on, but the flash only flashed that one time.
I got home and tried my wife's battery from her Sensation but still my phone SD not turn on. I tried my battery in her Sensation and her phone turned on fine with my battery. So I concluded my Sensation was screwed and proceeded to call T-Mobile costumer service and spend about a hour on the phone with them until they agreed to send me a replacement Sensation.
If anyone else has experienced or experiences this in the future please post here in this thread.
Edit: Thank gosh I still have my HD2 as a back up device.
Edit 2: I came across a post that lead me to a thread started by XDA Senior Member namila007. It had other XDA members that report their Sensations dieing in the same manor.

Happened to a Desire S once. Froze, remove & re-installed battery the phone did booted to the splash screen only, but not any further. Replaced complete board under warranty.

Well this does not happen to most people but you should go for a new one under your warranty but sorry I do but know how to fix the problem

Nope, but I can say, that I am did the same thing as you did. Like reverting back to stock, and still having supercid. I've done that 2 month ago? Nothing wrong with.

That sucks man. I had that happen to a vibrant i had.
sent from my Sensation on CM7 Alpha#10

Yea, this happened to me too. I was playing some xbox 360, went to check the time on my phone...Wound up a few hours later feeling like a turd and waiting for a replacement from Tmobile.
No idea what happened. The last thing it did was make a noise when I plugged it into my laptop, prompted my computer to install drivers (failed) and then mentioned that dreaded message that implies the phone is needing to be flashed by the factory. (QHSUSB_DLOAD)
If you see your computer mention QHSUSB_DLOAD, then your phone is 100% bricked.
Matt

Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.

T-Macgnolia said:
Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.
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Hi,
Hey,I am really sorry to hear about your phone.
It is very rare that people report total failure like yours,so I would imagine that it is just a freak situation.
I am also glad that you are getting a replacement without any problem.
Other than that ,hope all is well with you.

I assume this is quite a common problem. I received my sensation xe just a few days before the new year it was constantly over heating down the bottom where the touch buttons are causing it to shutdown / reboot this was when doing basic tasks like browsing the web. I then had my phone completely die a couple of days ago.
I took the phone into a vodaphone store yesterday and they exchanged it with a new handset.. I haven't had any problems yet.

I was reading through the Sensation Unbricking Project thread and found the below quoted post. I thought I would add it here as it matches what happen to my original Sensation
namila007 said:
will this method recover my phone??
"hey.. i dunno how this happend :
while i playing real steel from my sensation its got stucked then its automatically turned off.so now it wan't turning on neither no led when plugged it in to charge :confuse d: .. please help me "
http://forum.xda-developers.com/showthread.php?t=1624293
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Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App

bonebeatz1234 said:
Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App
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Ha ha thanks but I have had my replacement phone for at least a month or more. I actually revived this thread because I finally found another post by another member that claims to have had their Sensation. I feel like they way my Sensation died is a pure hardware failure.
I started this thread in hopes that others that had the miss fortune of this happening to them could find this thread and know that it had happen to someonelse. Also so maybe a fair consinsus of what may be the cause, if it is just random, and some kind of idea of a percentage of devices it happens to.
I see that namila007 also started a thread about his Sensation dieing in the same way. It is a copleofother people that have posted in his thread saying that their Sensation deied in the same way. I am going to up date the OP with a link to his thread and post in his thread as well.

what to do :/ i also think its should be a hardware failure . im going to contact htc coz im still under the warranty

[Q] Touchscreen issue & need help asap

So I recently purchased the NS. I have one problem though: the very right side of the screen (0.5 cm from the end of the screen) the touchscreen is very unresponsive. Sometimes it responds sometimes it doesn't. On my previous phone (LG Optimus 2x) when running CM7 there was the same glitch. The very left side on my NS it's very responsive. I'm running stock 2.3.6 . What is my problem?
Thanks

U just got the phone and having all Stock with that issue, if I was u, I would use the warranty to solve that imediatly (or u can try to upgrade to newer ROM to see if that's a software prob.)
cheers

wipe the screen down with some alcohol to be sure
Sent from my Nexus S 4G using XDA App

forumsid987 said:
wipe the screen down with some alcohol to be sure
Sent from my Nexus S 4G using XDA App
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Don't do this, you'll risk prematurely eating your oleophobic coat. I'd find some touchscreen testing app first, and if the problem persists go to samsung.

Ok, I updated to 2.3.6 and the touchscreen is a bit better. Maybe that's just my impression. Are you sure none of you have this problem? hmm. So should I send it to Samsung for repair?

I haven't had this problem at all, my phones touchscreen is flawless everywhere. I would first talk to samsung and hope you don't get someone incompetent, then send it in if need be.

Harbb said:
I haven't had this problem at all, my phones touchscreen is flawless everywhere. I would first talk to samsung and hope you don't get someone incompetent, then send it in if need be.
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OH man. I don't want to be phoneless for a month though However I do have a year warranty and I only purchased the phone 3 days ago so I can wait and see if it get's worse before returning it for repair. It really doesn't bother me for now since I never touch the last 3 mm of the screen anyways.