Database Info

issue/problems with screen touch

Hey, I have problems with my screen. I cant pull the ring in bottom to unlock screen and taking pictures or start videorecord. and a lot of things in the screens bottom. I have to try 3-6 times before it respond.
I am a regular user of touch screen so I am not that amataur. Do u think the screen is broken or software? any one else with this problem?

The first phones made have this error. The man in shop told me. so its a production error. i must wait about 14 days to get it back.

Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App

joemm said:
maybe its possessed by the devil.....666lucifer
Sent from my htc sensation 4g using xda premium app
Click to expand...
Click to collapse
lol !

While we are talking about the screen here, has anyone had problems accepting calls? On very hot days, when the phone heats up a bit in the pocket, I am completely unable to accept a call - the screen simply doesn't respond, but does so after the phone call attempt has ended.
I am though scared to contact customer support since my Desire is still in repair (sent in 3 times) since end of March.

joemm said:
Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Yes that must be it. Gods revenge..hehe.
Froschfinger: sounds like you have the same problem as me.

Takk for det, you are having the same heat problems like I do? Wasn't really keen on walking through all the touchscreen-related threads in detail, but didn't find out about heat problems of others so far. I have one of the early Vodafone devices.

check here: http://forum.xda-developers.com/showthread.php?t=1140997
they are talking about the same thing, maybe you'll find a solution.
I have the same problem, its actually pretty random and doesn't always happens but is getting annoying.

I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.

After update 2.3.4 the problem is gone. screen working perfecktly.

Froschfinger said:
I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.
Click to expand...
Click to collapse
Capacitive touch screens don't like heat. You have static problem which in conjunction with heat make phone unusable at times. Check fix for touchscreen thread, plus my thread on how to keep phone at bay, so it doesn't do it again.

[Q] Does the Sensation blow, or do I have a Faulty device?

I have had my sensation for a couple of weeks now and it is proving to be one of the worst HTC phones I have ever owned. I am beginning to become concerned that I may have a faulty device, as my complaints about the phone are really starting to mount up. I will list a few off the top of my head and you can tell me if this is normal behavior:
Unlocking the device: Sliding the ring up to unlock the device can take as many as 3 or 4 attempts at times no matter how deliberately I attempt to do so.
Bluetooth Audio: If I connect to my car for both phone and music, then disconnect, then connect to my bluetooth headphones, then disconnect, then get back in my car, the phone bluetooth will connect, but not the media. This is solved by long clicking the bluetooth connection under bluetooth settings and going into options,then unchecking and rechecking the media box. (annoying and not a problem on either my nexus 1 or MT4G)
The phone is slow: Like way slower than either my nexus 1 or MT4g
Restarting the phone: When I long press the power button and select restart, the phone will turn off... but not back on without several presses of the power button.
Data Connection: I have, on more than one occasion lost my data connection in a 4g area to the point where all data is lost. No 2g, no g... nothing. No icon in the status bar. I have tried entering and exiting airplane mode to restart it, among other things. Reboot seems to be the only solution.
Call Waiting: The phone has, on more than one occasion, refused to let me switch calls when I receive call waiting.
Force Closes: I have received more force closes on this device with a variety of applications, than I have on any other android device that I have owned. To the point where I did a factory reset of the device to see if that would clear things up. It did not.
Line through non HTC Widgets: I get seemingly random horizontal static lines through random non htc widgets sporadically. Sometimes a reboot rectifies this, other times the widget needs to be removed ad readded.
That seems to be all I can think of at the moment. I eagerly await your responses.

Yeah, I'd get it exchanged. That's not even close to a satisfactory experience.

I also get a few unlock attempts.
The data network its extremely slow like 3g our less while on 4g outside with full strength in signal bars.
I also don't get a restart when selecting that and I just sts off completely and have to hold the power button to turn it on.
do you hear a noise if you press in the screen with a bit of effort? I don't know if its just my phone our a common sound.
Sent from my HTC Sensation 4G using Tapatalk

I've had the Sensation since June 8th, I've had the static lines in the Widgets but none of the other problems. My lock rings works every time. I also came from the Nexus One so I never had Sense, I think it's a bit laggy but my apps open up just as fast as the N1. My phone fully shuts down and restarts everytime (I do it daily, it's a carryover from the BB world lol) Bluetooth works great too.
If I were you, I would get a new phone, something doesn't seem right with yours.

I have been keeping silent about it for the most part but I'm in the same boat with you on a few of those things. I don't use bt so I dunno about that nor do I have the line through the widgets issue. But my touchscreen sucks balls. It takes forever to unlock the phone, it just doesn't register my swipe up no matter how slow I go. Also in general my touchscreen is just weak. Tons of my swipes are registered as taps so apps or links are opened. I also have the data stall issue. I have read through the supposed fixes for people with similar problems but nothing fixes my issue. The lockscreen issue started a week after getting it, and happened until I did a factory reset. It then worked for another week before the issues showed up again. My sister has a sensation too and has the same touchscreen issues as me. I have been holding off, hoping htc would send out a big fix update, but damn it is depressing. I have already mentally prepared myself for giving this to my wife in september and using her upgrade to pick up a Hercules. I really hope some updates change my mind.
Sent from my HTC Sensation 4G using XDA App

Can someone please let me know if you can hear the plastic parts of the phone rub when you press down in the screen? I have noticed if I press around the screen with about the same force of scaring snapping your fingers or less the phone makes a sound of what I think is the source between the screen and the edge frame of the phone. I first thought that was the reason why the unlock took a few tries.
either that or I think maybe a small air pocket caused by a spec if dirt was why the unlock want working since its almost right on it. It also works better if I grab the left side of the ring then the right that has that tiny pocket. But still I noticed the huge end call and call button I have to press on it a few times to get a response. I press it far left but near the air bubble that's why I didn't think that would cause any touch problems with the unlock ring.
Sent from my HTC Sensation 4G using Tapatalk

I am having the lock screen issue , my 3rd phone, all three did it after a few days to a week. I do have the Bluetooth problem as well. I have a jawbone jambox and i can only get media to connect after initial pair. I always unpaired and paired again to fix the problem, i'll try your method next. I think the reason you cant change calls has to do with the touchscreen issues. I am waiting also for an update. The really really messed up thing is that HTC says they know nothing of theses issues, so a fix could be a long way off.

Thanks for the responses. I have had the phone for about 3 weeks and have been holding my tongue. The OP is a copy of the e-mail I sent to HTC that I have yet to get a response to. I will post HTC's response as soon as I get it. I was happy to see that some other countries received an update that fixed a few things, but really I just want to see if CM7 can rectify most if not all of these issues. I have been playing the waiting game, but might just throw in the towel and return it before my 30 days are up (CA).

marclais said:
The OP is a copy of the e-mail I sent to HTC that I have yet to get a response to. I will post HTC's response as soon as I get it.
Click to expand...
Click to collapse
What is the op you are referring to if I may ask?
Sent from my HTC Sensation 4G using Tapatalk

While I do notice most things are slower than on my Nexus One, some things are just incredibly faster. Theres no denying that web browsing on the Sensation is some of the best I've ever used.

Tacjim said:
My phone fully shuts down and restarts everytime (I do it daily, it's a carryover from the BB world lol)
Click to expand...
Click to collapse
Is there a setting for this? I loved this setting on my BlackBerry.

Has anyone noticed if you have to weather as ur lockscreen back ground and the temp is 100 and above, all you see is the last 2 numbers cuz the 1 is right on the edge of the screen.
Sent from my HTC Sensation 4G using XDA Premium App

D200P13 said:
What is the op you are referring to if I may ask?
Sent from my HTC Sensation 4G using Tapatalk
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Click to collapse
The op, meaning original post. He's saying its a copy of what he sent to htc
Sent from my HTC Sensation 4G using XDA Premium App

ptaylor09 said:
Has anyone noticed if you have to weather as ur lockscreen back ground and the temp is 100 and above, all you see is the last 2 numbers cuz the 1 is right on the edge of the screen.
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
Yeah, noticed it da first day I got da fone...kinda annoying bt oh well, atleast when I unlock I can c the whole temp. Not that big of a deal atm bt a fix would b nice
Sent from my HTC Sensation 4G using XDA Premium App

Ive had my sensation for about a month and its still working fine. Im having non of the problems you said other than the power button not working rite but must of the time i get it on the first try. You should get a replacement

piimp said:
Yeah, noticed it da first day I got da fone...kinda annoying bt oh well, atleast when I unlock I can c the whole temp. Not that big of a deal atm bt a fix would b nice
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
It is annoying. I mean why in the hell would they ist leave it like that... they really got lazy.
Sent from my demonSPEED! Glacier using XDA Premium App

well, first full reset and retest. if it persists, then ya exchange it. my lock ring is so smooth i pull it up and play with it while bored. spin circles around the sun (weather lock screen) then either let go to unlock or put it back at the bottom. can do the same with all 4 app shortcuts. one flick up with 3/4 of the ring revealed and its unlocked.
edit: phone is 3 weeks old, multiple widgets and full of apps, stock launcher.

Should I give up my sensation?

my first sensation decided to troll me and wouldn't turn on whatsoever . stupid people at tmobile told me that it needed to charge and I was like
" no I just rely on the power of love" I.had to bring it in to prove to them that I fully charged it and it still didn't turn on.
I got my replacement yesterday and I am still disappointed. The phone reboots itself at least once a day. Sometimes the touch screen just doesn't work until I pull the battery. They're too many deathgrips . And I already have two dead pixels .
ive tried everything on the forums and this still happens. Should I just sell this thing and get the MT4G Slide?
BSent from my HTC Sensation 4G using XDA App

If you're having that many issues, than I would go for the my4g slide. Sorry you kept getting crappy phones
Sent from my HTC Sensation 4G using XDA App

Besides the switching off and the dead pixels, i think the problems can be ironed out with a nice new rom, I don't want to tell you to get rid of it, then a whole host of great rom's come out and it's the next biggest thing!
Because then you will be pissed, but i've noticed a few issues myself.
Icon's change to generic after a reboot (not all just some) - remove and replace.
Buttons become unresponsive - swipe screen and press a button on a dif page.
Reboot for no reason - i have no idea why this happens ?
Phone lags, slower than DHD running same rom - wait for the roms to come in.
There are a few other problems but these are the ones which annoy the hell out of me, i'd speak to the people you got the phone off and make sure you get a working one this time, complain until your blue in the face and you will normally get what you want, get them to test out the issues which have occured for other people as well as the ones which you have experienced.
Good luck man.

Third time should be a charm. I say give it one last try. My first one was almost perfect, but this second one hit the spot.

Paging Dr B said:
Third time should be a charm. I say give it one last try. My first one was almost perfect, but this second one hit the spot.
Click to expand...
Click to collapse
First and last one, perfect except the lag thing (data lagged too), Asian ROM, bought in Austria.
Don't give up, give it another try, I think the reboot thing happens on branded devices? Mine is unbranded and Sense rebooted on me twice, not the whole phone, and my touchscreen doesn't have any issue.
f.

forelli said:
First and last one, perfect except the lag thing (data lagged too), Asian ROM, bought in Austria.
Don't give up, give it another try, I think the reboot thing happens on branded devices? Mine is unbranded and Sense rebooted on me twice, not the whole phone, and my touchscreen doesn't have any issue.
f.
Click to expand...
Click to collapse
Honesty, I've haven't seen any performance issues other than what most people mention like death grip,horrible battery and dust under screen. I'm still lukewarm about keeping it. I love the phone but the issues above shouldn't be on this type of phone. Then you add in your issues then it makes it even worse.
Sent from my HTC Sensation 4G using XDA App

Ill wait for a new rom and see.
I hope that it's just my phone and not all the sensations
Sent from my HTC Sensation 4G using XDA App

Just do what ever makes you happy.
Sent from my HTC Sensation 4G using XDA Premium App

humpinbaybays said:
Ill wait for a new rom and see.
I hope that it's just my phone and not all the sensations
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
It's definitely not all sensations. My 3rd one has no issues. No dust, dead pixels, unresponsive screens, ect.
Sent from my HTC Sensation 4G using XDA App

Screw waiting for a rom to see if the problem "might" go away, return it and get another.

Ugh, sounds like the G2x. I have had 0 "real" issues with my sensation. No lag, no touch screen issues, no dust issues. I HAVE seen the death grip for wifi, and have seen dips in wifi signal just turning it to landscape. No biggies there, don't hold my phone that way, and the signal comes right back up.
I've seen some squiggly line issues on widgets that appear to be a resolution issue. Easy fix when it happens.
I did have about 3 odd reboots over about 2 days, again seemingly linked to landscape mode switching. A factory reset fixed those. Oddly, as soon as I did that factory reset was when I had the very first squiggly line issue. Eh. *shrug*
In all, it's fast and wonderful and I love it
Oh, and my only other real complaint, low volume was fixed quite nicely by the app Volume+
If its not working properly, send it back. I went through 4 G2x's cause of random reboots and BlackSOD while charging. When they stopped wanting to replace em and wanting me to wait til "summer" for an update, I made em send me a Sensation. Sadly, not free, BUT a full upgrade I was not due for. I sold the last G2x for more than the upgrade cost me so I made a little on the deal.

I would just go get another one. I wonder why so many people are having randomly rebooting phones?

I hear you man, my first 2 sensation 4g (tmobile USA) were so messed up, the ring to unlock will not respond, the phone was so laggy, when I wanted to swipe the home screen to a different page it would open an app instead, the diaper was not responsive, phone was getting warm and stuff like that. I'm now on my 3rd sensation and so far so good. It's been 3 weeks now as oppose to 1 week for each of my first two sensation. I haven't had any issues with my current sensation, although it lags a little bif from time to time when I swipe the home screen but hopefully HTC will fix it. I myself am an HTC fan, but I think I'll get the Samsung Hercules when it comes out. As much as I like my sensation, it's not as fast I thought it would be. It doesn't feel dual core speedy to me. Don't get me wrong it's definitely fast, but then again when you compare it to the G2x and the SGS2 ( sorry to compare but they're all dual core top phone so it's inevitable to compare) it's falling behind in terms of pure speed.
,

barondebxl said:
I hear you man, my first 2 sensation 4g (tmobile USA) were so messed up, the ring to unlock will not respond, the phone was so laggy, when I wanted to swipe the home screen to a different page it would open an app instead, the diaper was not responsive, phone was getting warm and stuff like that. I'm now on my 3rd sensation and so far so good. It's been 3 weeks now as oppose to 1 week for each of my first two sensation. I haven't had any issues with my current sensation, although it lags a little bif from time to time when I swipe the home screen but hopefully HTC will fix it. I myself am an HTC fan, but I think I'll get the Samsung Hercules when it comes out. As much as I like my sensation, it's not as fast I thought it would be. It doesn't feel dual core speedy to me. Don't get me wrong it's definitely fast, but then again when you compare it to the G2x and the SGS2 ( sorry to compare but they're all dual core top phone so it's inevitable to compare) it's falling behind in terms of pure speed.
,
Click to expand...
Click to collapse
maybe it was too big

Lol! Yes indeed, the infamous diaper.

ugh
i think ill sell this new one and get a MT4G Slide

Sensation or wait?

I know that the sensation might not come to AT&T...so should I get an unlocked sensation our wait for the HTC Holiday that's coming to AT&T...btw is the sensation a LTE compatible phone?
Sent via HoneyUnity 2.0 Inspired

If I could turn back time I will go to the exact day that I order my sensation. The worst HTC device in history for me. Can't wait to get s-off so i can fix this s**t phone and make it amazing. It all depends on you if you want to wait but you will need to wait for s-off and a new firmware to solve all the problems in this phone wish are a big list.

loving my sensation ever since the day i bought it XD you could buy the one with the att frequencies if you wanted it on att but yet again you could also get the galaxy s2. i say get the sensation and just wait for s-off, itll be worth the wait

After reading all the problems the Sensation has like:
Dust under screen
Touchscreen unresponsive
reboots
Deathgrip
LED notification almost invisible..
I have decided not to buy it, I had the cash in hand, everything planned to go after work to buy it, but i decided to check XDA.... I postponed my purchase.
keeping my HD2 until iP5 arrives or issues with this phone are fixed.

robrob777 said:
After reading all the problems the Sensation has like:
Dust under screen
Touchscreen unresponsive
reboots
Deathgrip
LED notification almost invisible..
I have decided not to buy it, I had the cash in hand, everything planned to go after work to buy it, but i decided to check XDA.... I postponed my purchase.
keeping my HD2 until iP5 arrives or issues with this phone are fixed.
Click to expand...
Click to collapse
Dust, Touchscreen, Reboots, DeathGrip, Led Notifications? The first 3 never happened.. Deathgrip only on Wi-Fi while in landscape, And Led notifications i dont use em so dont care =] Maybe i just got a good phone =]

robrob777 said:
After reading all the problems the Sensation has like:
Dust under screen
Touchscreen unresponsive
reboots
Deathgrip
LED notification almost invisible..
I have decided not to buy it, I had the cash in hand, everything planned to go after work to buy it, but i decided to check XDA.... I postponed my purchase.
keeping my HD2 until iP5 arrives or issues with this phone are fixed.
Click to expand...
Click to collapse
issues reported on XDA are always overrated. I own 2 Sensations with no issues. I have four friends with Sensations who also have no problems. You must remember that people who have a phone that works great out of the box are not likely to start a thread saying "my sensation works great" but the people who have a negative experience will post my "buttons are stuck"...I can guarantee that more people have purchased a "problem free" Sensation than those who have purchased duds....Also if you are purchasing a Sensation for AT&T be sure to get the Canadian version so that you can use the 4G/3G otherwise you will be stuck with Edge

I've had the Ion, Nexus One, Droid 2, and Incredible. The Sensation is easily the best purchase I've ever made. Zero complaints and it's about to get even better with s-off.

nccu_eagles said:
issues reported on XDA are always overrated. I own 2 Sensations with no issues. I have four friends with Sensations who also have no problems. You must remember that people who have a phone that works great out of the box are not likely to start a thread saying "my sensation works great" but the people who have a negative experience will post my "buttons are stuck"...I can guarantee that more people have purchased a "problem free" Sensation than those who have purchased duds....Also if you are purchasing a Sensation for AT&T be sure to get the Canadian version so that you can use the 4G/3G otherwise you will be stuck with Edge
Click to expand...
Click to collapse
Humm
My issues :
Reboots that happens a few times a day depending how much I use my phone.
Glitches on widgets 3rd party ones makes me restart sense a few times a day.
Touchscreen unresponsive sometimes.
WiFi death grip.
I dont believe this is dodgy hardware its all too do with firmware so not everyone will have same experience since we don't all use same firmware.
People are free to speak there issues that why this is XDA so we can help each other.

My first 3 Sensations had various issues listed however out of the 5 I've seen in person, non have them have had dust under the screen. Eveb if it did, big deal. Return it for another. The one I'm using now is my 4th device and I have had it for 1 month with no issues at all. Not even the wifi deathgrip issue in landscape. My wife has a Sensation as well and hers has had zero issues as well. In the end, any device can have issues and if you get one that does, RETURN IT. I returned 4 G2X's until I got a bug free phone. Its really not that big of a deal.
That being said. The only thing I don't like about the Sensation is the new version of Sense. HTC is moving in the wrong direction and instead of making it less intrusive, there making it more intrusive. Another thing they did was add too much useless eye candy which clearly bogs down the device. It also seems as if they forgot to optimize it. I put ADW on my Sensation 1 month ago and haven't looked back. It has made my Sensation faster than my G2X which I thought was impossible. A phones UI really can't get any faster. Everything now is pretty much instant.
Sent from my HTC Sensation 4G using XDA Premium App

I have zero issues with my sensation. I get good wifi signal even in landscape. No dust, no camera issues, and the led notification is plenty bright for me. I can actually see it through the grill. Great touch screen and very responsive. I haven't experienced any lag in the sense UI, I admit its not as smooth as my cm7 n1 or my captivate and atrix on launcher pro but its plenty fast for what it is. I have no regrets buying the sensation (bought it outright too) to replace my atrix. I've had my share of bad luck with other phones being lemons too but it seems I lucked out with this device.
Sent from my HTC-Z710a using XDA Premium App

robrob777 said:
After reading all the problems the Sensation has like:
Dust under screen
Touchscreen unresponsive
reboots
Deathgrip
LED notification almost invisible..
I have decided not to buy it, I had the cash in hand, everything planned to go after work to buy it, but i decided to check XDA.... I postponed my purchase.
keeping my HD2 until iP5 arrives or issues with this phone are fixed.
Click to expand...
Click to collapse
Deathgrip is experienced in some fashion on all phones... But it is annoying especially on this "flagship"....
No dust under my screen
Ive only experienced screen freeze a handful of times.
Notification LED is nothing like BB, but iphones have none.... Just sayin..
Reboots... Random ones..? Zero.. But they are random my im sleeping when this happens. Atleast I'm not pulling the battery every two hours like BB...
Sent from my HTC Sensation 4G using XDA App

There are a few issues out there. I'm actually on my 4th phone. 1st one kept freezing and headphone jack was tripping. I would tap the headphone jack and it would randomly start calling people. 2nd one would freeze way too much and the 3rd one, well, and I just wanted one with a screen with no scratches I'm hoping most of these issues will be fixed with a future firmware update.
Sent from my HTC Sensation 4G using XDA Premium App

No issues at all.. I have this phone for over a month now and yes, I'm able to reproduce WiFi deathgrip, but only if I hold it in landscape in a very uncomfortable way.. great phone!

Photos of dust under screen:
http://forum.xda-developers.com/showpost.php?p=15968215&postcount=481
Death grip:
BT
http://www.youtube.com/watch?v=RQaBKzcTp8s&feature=player_embedded#at=15
wifi
http://www.youtube.com/watch?v=NDaSH2mK2hg
There was another video streaming music over wifi, I couldn't find it.
I think I may buy it and return it if these issues appear.

robrob777 said:
Photos of dust under screen:
http://forum.xda-developers.com/showpost.php?p=15968215&postcount=481
Death grip:
BT
http://www.youtube.com/watch?v=RQaBKzcTp8s&feature=player_embedded#at=15
wifi
http://www.youtube.com/watch?v=NDaSH2mK2hg
There was another video streaming music over wifi, I couldn't find it.
I think I may buy it and return it if these issues appear.
Click to expand...
Click to collapse
Yes, we are aware of the bugs/problems with the Sensation. Not all of them suffer from these bugs. If you don't want to deal with bugs, don't buy a smart phone.
Sent from my HTC Sensation 4G using XDA Premium App

jrwingate6 said:
Yes, we are aware of the bugs/problems with the Sensation. Not all of them suffer from these bugs. If you don't want to deal with bugs, don't buy a smart phone.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Nice one! Still, no offense, but it's madness that we let this happen by continuously buying 'flawed' smartphones.. Don't get me wrong, I've owned a few smartphones by now (touch pro, hero, desire and now sensation) but somewhere, it just nags me..

I second that. Being in Europe I should have bought an european Sensation. For 400 euros I got an asian Sensation (not the Hong Kong version!) and the only issues are Sense restarting once in a while and the phone getting hot from time to time while charging. I also have to nention that mibe us OC to 1512 MHz with On demand governor. Software: 1.35.707.1
f.
Sergio76 said:
... I dont believe this is dodgy hardware its all too do with firmware so not everyone will have same experience since we don't all use same firmware.
People are free to speak there issues that why this is XDA so we can help each other.
Click to expand...
Click to collapse
Sent from the Dark Side using Sith mastery of the Force and a Sensation

I love my sensation. No problems at all except for the battery life but once I did the battery calibration a few times, my battery life improve and every once in a while the death grip with the wifi only in landscape mode. I don't regret the purchase at all. The best phone so far
Sent from my HTC Sensation 4G using XDA App

nccu_eagles said:
issues reported on XDA are always overrated. I own 2 Sensations with no issues. I have four friends with Sensations who also have no problems. You must remember that people who have a phone that works great out of the box are not likely to start a thread saying "my sensation works great" but the people who have a negative experience will post my "buttons are stuck"...I can guarantee that more people have purchased a "problem free" Sensation than those who have purchased duds....Also if you are purchasing a Sensation for AT&T be sure to get the Canadian version so that you can use the 4G/3G otherwise you will be stuck with Edge
Click to expand...
Click to collapse
+1 also no issues with my sensation, just a MINOR thing with the back cover comming a VERRY little loose on the one side, but i put a tiny piece of paper underneath and its perfect now, no complaints, no dust, no death grip... im sure if everyone made threads of good working sensations we would have way more than the faulty threads... u just unlucky if u get problems

Buy Sensation. The only problem I ever had were random reboots, but it didn´t happen for the last few weeks so I think everything works fine now. Perfect phone simply doesn´t exist. I´m in s-off waiting club either and I´m sure devs solve most of the current issues.

So many problems with the Sensation

I came from the G2X because that phone was riddled with problems, but now it seems like I may have made a huge mistake. That phone's problems were nothing compared to the problems that I'm having with this phone and it seems to be getting worse.
The power button issue where at least two or three times a day, the home button is turning into a screen capture button. VERY annoying to have to deal with that, then go and delete all the stupid screen caps from the photo album.
Inability for the camera to focus on anything in macro/close up. I can't use any barcode apps, which I used to use all the time.
Complete loss of signal for no apparent reason until I toggle on/off airplane mode or restart about two or three times a week. EXTREMELY annoying and makes me miss important calls.
Phone freezing for no apparent reason in middle of a phone call.
The internet lag, which occurs when you're surfing and it takes 4-5 seconds to just connect and start downloading. I've never seen this with any previous smart phones.
These are only the major problems.
Are they planning to fix any of these problems? I have had some bad RMA issues in the past and would prefer not to get a crappy refurbished phone that's going to still have most, if not all of these issues (which all seem pretty wide spread).
Since I know that many of you are having these issues, what are you doing about them?

I don't have any of this issues and you should definitely consider getting an exchange for another Sensation.
I used to have a G2x too and 200% more happy with my Sensation.
What software version are you.running?
Sent from my HTC Sensation Z710e using XDA App

I have never had any of these problems with my Sensation, I had a Galaxy S2 for a while before and couldn't be happier with with changing to the Sensation.
Does sound like a faulty phone to be honest.

govtcheez said:
I came from the G2X because that phone was riddled with problems, but now it seems like I may have made a huge mistake. That phone's problems were nothing compared to the problems that I'm having with this phone and it seems to be getting worse.
The power button issue where at least two or three times a day, the home button is turning into a screen capture button. VERY annoying to have to deal with that, then go and delete all the stupid screen caps from the photo album.
Inability for the camera to focus on anything in macro/close up. I can't use any barcode apps, which I used to use all the time.
Complete loss of signal for no apparent reason until I toggle on/off airplane mode or restart about two or three times a week. EXTREMELY annoying and makes me miss important calls.
Phone freezing for no apparent reason in middle of a phone call.
The internet lag, which occurs when you're surfing and it takes 4-5 seconds to just connect and start downloading. I've never seen this with any previous smart phones.
These are only the major problems.
Are they planning to fix any of these problems? I have had some bad RMA issues in the past and would prefer not to get a crappy refurbished phone that's going to still have most, if not all of these issues (which all seem pretty wide spread).
Since I know that many of you are having these issues, what are you doing about them?
Click to expand...
Click to collapse
Unfortunately the problems you are describing are just part of the "fun" of owning a Sensation. This was without a doubt one of the worst purchases I have ever made, and I still cant believe HTC produced this phone. Its almost as if they fired the entire quality control department just to get these handsets out the door. Regardless, I feel bad that you (likely) spent $600 on an awful device like I did. I would suggest you try and sell it on Craigslist and then buy the new Nexus device next month. However, you will then need to deal with knowing you sold some poor sucker a total piece of sh*t....... Its really a 'lose/lose/ situation buddy, I feel for ya!

I came from the g2x as well. After two g2x s and the same problems with both, no GPS locking and **** battery life ( dead by 5pm ). This phone isn't the best but it's been an amazing phone for me. I think you just got a bad one.
Sent from my HTC Sensation XE using xda premium

Root, get a lightweight ROM and run a screenshot fix

shooric said:
Root, get a lightweight ROM and run a screenshot fix
Click to expand...
Click to collapse
Problem is then you are stuck with a crappy phone, AND you cant return it when it fails (again).

I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.

AudiHeel said:
I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.
Click to expand...
Click to collapse
Right, either that or YOU just happen to be one of the few people without problems. Why dont you check back in with us in a few months to see how well your device is working out buddy.
http://forum.xda-developers.com/showthread.php?t=1114612

same problem....
I have the very same problem as this guy's Sensation like mine....
but the opposite!!!
Schwiiing!!!!!

Your probably the few unlucky ones.
Sent from my HTC Sensation Z710e using XDA App

update your rom ota. that's the first thing i did with my phone. def. sounds like some software problems.

You definitely have a faulty unit and need an exchange.
The Optimus 2x and G2x are the worst Android devices of 2011. Riddled with random reboots, reboots by charging and battery pulls, quite frankly how anyone can see it differently is nuts.

AudiHeel said:
I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.
Click to expand...
Click to collapse
Same here....guess I'm in the minority too.
Mine's more like a supercharged Vette though.

RussianBear said:
update your rom ota. that's the first thing i did with my phone. def. sounds like some software problems.
Click to expand...
Click to collapse
That is VERY bad advice. The most recent OTA update actually caused many of the problems people are now experiencing. More specifically, the newest OTA update now causes random screenshots (when pressing home) and makes the touchscreen very unresponsive. If I could go back to the previous version I would, however you do lose some functionality by doing so.
As before, dont just take my advice. Spend a few minutes on this forum and you with find thousands of other users pulling their hair out after purchasing this phone. Regarding the issue that occurs after updating via OTA, I point you to the following thread.
http://forum.xda-developers.com/showthread.php?t=1235382
Enjoy, and 'caveat emptor'.

Wow. After having my Sensation for a few months I'm shocked to see you're having all these issues. I've had a ton of smartphones dating back to the Treo 600 and this is the best I have ever had.
Sent from my HTC Sensation 4G using xda premium

jlczl said:
Wow. After having my Sensation for a few months I'm shocked to see you're having all these issues. I've had a ton of smartphones dating back to the Treo 600 and this is the best I have ever had.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
I had thought I would be raving about this phone to be honest. I was a blackberry user for well over 10 years, going waaay back to the RIM 850 (I bet most people reading this were YOUNG children when that came out!). In the early 2000's I began importing the original HTC windows mobile handsets for sale on ebay, and I have tested, sold, and used almost every "smartphone" released since then. About a year ago I finally came to the realization that the Blackberry platform was showing its age, so I began looking into Android. After a few months of going back and forth I bought the G2, and then a few months later I "upgraded" to the Sensation. BIG MISTAKE!!! Between the sluggish, battery hogging monster that is the Sense OS and the HORRIBLE build quality of this phone, nothing good has come out of this relationship. For the few that have had no problems with this phone, just wait, they will develop! For those who are toying with the idea of buying this phone JUST WALK AWAY. Unless you can get this phone for free, and unless you don't mind sending it back for repair (over and over and over) then looks elsewhere for your Android fix.

nothing wrong wit mine. completely stock but rooted. i love this phone....

You have a faulty handset. I have none of these problems. This phone is nothing short of amazing.
Sent from my brain

Faulty phone. Mine has none if those issues. Rooted running stock Rom.
Sent from my HTC Sensation 4G using xda premium