Database Info

How many of us are getting reboots

I know theres a poll on issues etc and rebooting is mentioned, but I feel it was too early to poll and people could have voted and had a reboot after...
So question is..... has your phone rebooted? Or just fine?
Also if you could mention how long you had it that would be great....
I just want to know exactly who is having reboots and who hasn't..

Not once on its own.
Sent from my LG-P999 using XDA Premium App

None so far.

None so far.

Zero.
Sent from my LG-P999 using XDA App

LOTS of reboots
I have had about 20 in two weeks. I am CURRENTLY getting CONTINUOUS reboots.
It had the LG logo and thinking bar, underneath it said "System checking". Now it has rebooted non-stop (6 times so far as I'm typing).
New phone should arrive on my doorstep within the next hour or so... fingers crossed.

once that I know of. No idea why. It just rebooted while on my desk idle.

In the one week I had the phone (preroot), never. Even after rooting it, never.

Haven't had any issues with mine.

Had 3 reboots in 5 days on my old phone. Nothing yet on new one so far. It has been 3 days. I noticed my old phone was alot hotter than this one. Possibly a hardware issue after all.

Guys, try to turn off gps, I did that and I have 0 reboot and 0 shut down today, I had a lot of reboots and phone turning off by itself before that. I'll see what happens when I charge it tonight and I'll let u guys know.
Sent from my LG-P999 using XDA App

Theres got to be something thats causing it.
results don't look so good..

Hmmm prerooted I had maybe one and some freezing and lag..
rooted no reboots except running eaglesblood rom and experimental kernel with pauls lag apparentky too much going on there. .

If your phone is rebooting constantly don't even waste your time return it for a new unit. The att galaxy s had the same prob and everyone waited for a fix only to find out it was hardware related....if your in the 14 day window don't even waste your time and end up with a refurb
Sent from my LG-P999 using XDA App

I bought my g2x a day after launch. For a few days, I didn't experience any reboots. After that they starting happening but not too often. Eventually (by yesterday), it was happening more often. Somewhere in that time frame I did a factory reset to try to improve battery life.
I called tmobile support yesterday and they made do another factory reset and not install any apps. It has been 16 hours without a reboot but that doesn't prove anything, really. First, it doesn't necessarily happen every day. Second, without any non-default apps installed, it may not be taxing the device enough. Third, even if it is an app's fault, it may not be directly the apps fault. Am I supposed to run no apps if that turns out to be the problem?
They will be calling back at three and I'm going to try to push them for a replacement. I'm also having reception issues and the battery could certainly last longer.

None here, gps is not turned off
Sent from my LG-P999 using XDA Premium App

I am on my 5th G2X... with a build date of 4/3/2011 and I have not had a reboot as of yet with GPS turned on. This has also been the best phone out of all those 5, I have a week left and if I experience problems I will be taking it back. As somoene said dont waste your time your better off returning it then waiting for a fix.

Berat said:
I am on my 5th G2X... with a build date of 4/3/2011 and I have not had a reboot as of yet with GPS turned on. This has also been the best phone out of all those 5, I have a week left and if I experience problems I will be taking it back. As somoene said dont waste your time your better off returning it then waiting for a fix.
Click to expand...
Click to collapse
Any advice on what to tell them so they'll take it back? The tmobile phone tech wants me to prove that it isn't an app...

none so far got it on May 3rd..

oldbustedjorn said:
Any advice on what to tell them so they'll take it back? The tmobile phone tech wants me to prove that it isn't an app...
Click to expand...
Click to collapse
I just took it to the store, told them the problems I was having mentioned the reboots, screen bleed, and data connection issues. Told them I was within the 14days and that Customer Care told me to come to the store and try and get a working phone. I wouldnt talk about the reboots as it may not happen in store if you have screen bleed its easier that way cause you can prove that.
Did you buy it in store, online or over the phone?

Reboots still after OTA Update

This is for stock unrooted peeps.
Anyone that has had reboot problems on their thunderbolts, still experiencing them after updating?
Wife's tbolt starting rebooting a couple times a day about a week ago. Did the update friday night and has rebooted twice since then. Thinking it might be hardware related if others have had their reboots fixed.
Probably going to call verizon next time it does this to try and get a replacement.

I've had only one that I've noticed so far, but that makes it less than the 3-4 daily I noticed with the most recent leak prior (mr2.5 thingee)

No reboots for me since the update. Of course Verzion only claimed this OTA would reduce the number of reboots not do away with them. I hope for you that they don't try to pull then when you ask for a new unit.

Start over from scratch do an app backup...uninstall all apps restart phone try favorite app first give couple hours or a day. slowly put apps back on right down time and date each app installed .doing this is a p.i.t.a .....some apps dont play nicely with others ...plus you dont want a p.o.s.reman phone....anyways this might take a couple of days.....sometimes verizon wont shoot from the hip and just replace .. reason i say this for a while 1st thing they do is hard reset phone and start over ...more or less have to prove problem make sure everytime u call have them note the account....lets see 10 imagios 6 collasped buttons 4 bluetooth failures .....fun fun...nothings easy with verizon
Look at it this way you could be stuck with a really start over flashing firmware with a windows phone cause hard reset sucks [email protected]#$
Sent from my ADR6400L using XDA App

scottthreet32 said:
Start over from scratch do an app backup...uninstall all apps restart phone try favorite app first give couple hours or a day. slowly put apps back on right down time and date each app installed .doing this is a p.i.t.a .....some apps dont play nicely with others ...plus you dont want a p.o.s.reman phone....anyways this might take a couple of days.....sometimes verizon wont shoot from the hip and just replace .. reason i say this for a while 1st thing they do is hard reset phone and start over ...more or less have to prove problem make sure everytime u call have them note the account....lets see 10 imagios 6 collasped buttons 4 bluetooth failures .....fun fun...nothings easy with verizon
Look at it this way you could be stuck with a really start over flashing firmware with a windows phone cause hard reset sucks [email protected]#$
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
she has no different apps than me and I don't have reboots. We'll give it a couple of days, start calling in and creating the history. New customer, I'm sure they would hate to lose us already...

jump ship and pay up the @#% to leave your stuck unless under 15 days then your stuck again because where you came from sucked plus to boot anywhere else is gonna what a deposit ....just because your phones not rebooting with same apps ...the phone is man made #$& happens the other phone might have hardware problems ok prove it...do what i said and track
Sent from my ADR6400L using XDA App

Had a few here, better but still angers me.
Sent from my ADR6400L using XDA Premium App

same story -- i'm still getting them occasionally but not as often. I was all excited about the update, but a few hours after it installed I was browsing the web and - bam - reboot. It's like a slap in the face. I've also been having a serious problem with my TB just discharging itself overnight... while plugged into the wall charger. I wake up and it has a completely dead battery which is a major PITA, doubly so because I use it as my alarm clock.

My TB has been up since the update on Friday. It used to reboot multiple times a day. Hope this lasts for me.
I'm stock and unrooted.
Sent from my ADR6400L using XDA App

nrfitchett4 said:
This is for stock unrooted peeps.
Anyone that has had reboot problems on their thunderbolts, still experiencing them after updating?
Wife's tbolt starting rebooting a couple times a day about a week ago. Did the update friday night and has rebooted twice since then. Thinking it might be hardware related if others have had their reboots fixed.
Probably going to call verizon next time it does this to try and get a replacement.
Click to expand...
Click to collapse
I have never had a reboot and I have been rooted since a week after owning the TBolt... I guess just lucky

Haven't had a reboot since memorial day weekend.

Never had a reboot before or after the update....I just bought my Tbolt two weeks ago, maybe they corrected the rebooting issues with the current hardware?? I mean if users are still rebooting after the update maybe its not software...

I've been really really lucky here I guess. I bought my Thunderbolt about a week after it came out and have had maybe 3-4 reboots since then. I have gone through a few roms/kernals/radios but never any issues. It must just be a hit/miss thing with hardware to be honest. Either that or the network, I'm in West Lafayette maybe our network is just far superior
The only gripe I have had is shutdowns, which IMO are more annoying because I can't just turn it back on, I have to pull the battery and wait a couple minutes before putting it back in and then waiting another minute before it responds to the power button to turn it back on again.
All in all I am happy with it compared to all others complaints on reboots. I would rather have a small number of reboots/shutdowns than a refurbished phone with possibly more issues.

I've been rebooting still like CRAZY. Before and after the update. I got on Verizon and received my phone on Thursday. It was rebooting over and over and over... I noticed it happened if I left wifi coverage at work or home. Even after the update, same thing! Rebooting over and over like no tomorrow.
I noticed that with LTE on it would loose connectivity all together until I manually rebooted. If I was on Edge or 3G it would stay up longer. I have since then turned off LTE and it has been fine, but still reboots every few hours.

kendive said:
I have never had a reboot and I have been rooted since a week after owning the TBolt... I guess just lucky
Click to expand...
Click to collapse
I have had 1 reboot after having mine for over a month or so now. Been rooted since day 1 and have changed radios multiple times along with ROMs/Kernels. I guess we are both lucky?

Never once had a reboot. Custom rom since day one though. Stock sucks.
On a helpful side though. Always best to do a hard reset after a update. I know its a pain but it is the best solution normally.
Sent from my Thunderbolt using XDA Premium App

[Q] Anyone have success fixing restart issues?

I've had my G2X for about a month, and have been experiencing the common issue where my phone randomly shuts off and the only way to get it to turn back on is to pull the battery.
I've installed the GB update, that didn't fix it. Factory reset didn't help either.
Has anyone successfully fixed this issue on their phone? If so, what'd you do? Is there any chance that rooting my phone would correct the problem?
Sorry if there was a post about this, I couldn't find anything talking about if anyone's been able to fix the problem.
Thanks

yes... the onlyhh way to fix the problem is to root! nvflash clock work mod recovery, then flash eagle blood 2.3.3 rom and it is perfect...

Thanks, this did indeed seems to do the trick. Not a single reboot so far after 2.5 days.
Sent from my LG-P999 using XDA App

My G2X actually restarted on its own today. It was the first time since the first few days I had the phone over a month-month and a half ago. Wasn't really a big deal, lol. It comes back on.

Have been playing with this phone for 3 days now and haven't had any issues (I did install xboarder's stock rooted version). Minor screen bleed is the only issue.
Sent from my LG-P999 using XDA Premium App

Finally, someone (dmaniscool) who can say they switched to an xda dev'ed ROM and got rid of the lock ups. I've posted many times asking if anybody ACTUALLY FIXED a problem (specifically the battery pull lock up); I got no responses, and someone finally stated it. Great. Next time my wife's G2x locks up, I'm rooting and putting a ROM on it.
Thank you dmaniscool
-Bob

so, PLEASE dmaniscool, occasionally update this thread with your lack of lock-ups, or if you get a lock-up. PLEASE!!!
Thanks,
-Bob

namklak said:
so, PLEASE dmaniscool, occasionally update this thread with your lack of lock-ups, or if you get a lock-up. PLEASE!!!
Thanks,
-Bob
Click to expand...
Click to collapse
Will do, so far so good! I had no experience with rooting, and was able to figure it out looking at the guides available on the forum. It kind of looks intimidating, but it's not actually very difficult.

By restart does everyone mean just shuts down? Mine never restarts, it will just shut off.
Sent from my LG-P999 using XDA App

RZJZA80 said:
By restart does everyone mean just shuts down? Mine never restarts, it will just shut off.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Mine did both actually, shut down and restarts. But mostly just shut downs, which required a battery pull to power back on.

My 2 will do both - but I think the "shut-off" is a lock up, because the longer I leave it locked up, the less battery I'll have after I do a battery pull.
8 days of both phones not locking up by doing one restart per day per phone.

Since I raised the minimum CPU speed to 389 from 216, I have far fewer sleeps of death
You don't wanna know where this was sent from.

I've tried every ROM and kernel combination possible and nothing actually fixes these problems for me.

Wow this post was scary at first, I had a thunderbolt and no matter what. RUU, Different ROMS, Stock, Kernels, Radios. Changing all that didn't matter it still turns off constantly and doesn't turn back on till I do it meaning no text or calls, basically same as having a phone on silent all the time without even having the luck chance of pulling it out while ringing.....

I am on miui x.26 (whatever kernal that comes with it) and have over 40 hours of uptime. I haven't had a crash yet, I just manually restart every couple of days because I'm weird like that.
Sent from my LG-P999

Well 6 days into it and I've had a total of 2 shutdowns. I don't know if it was a coincidence, but both times were after being outside when it was ~90 degrees out.
This is still much improved, I used to get 3-4 per day on average.
I'm using Eaglesblood 2.3.3. I'm thinking of trying MIUI because it's so nice looking.

For me I did a battery replacement the first time directly from T-Mobile and the phone continued restarting on me. I was just about to request a replacement phone from T-Mobile until I recently purchased a different brand of battery containing the same specs as the stock battery and to my surprise no overheating and definitely no restarts. I feel that the restarts and lockups are due to faulty batteries shipped out with the phones. I'm suprised no one has mentioned this.
Sent from my LG-P999 using Tapatalk

Do you mind sharing what brand battery you purchased?
Sent from my LG-P999 using XDA App

Wow, I told the CostCo kiosk girl I was having lock up problems and I had my grandkids with me. She took my phone and pulled the battery - at the same time my grandson stated he had to go to the bathroom NOW. She either looked at the battery or something on the phone under the battery. I didn't have time to ask. She didn't really comment and gave me my phone back.
Hmmmmmm........
-Bob

ok so do they know what exactly is causing the shut downs or reboot on this phone? i just got mine today and it was pre installed with gingerbread and idk if there is root for the gingerbread build yet. i just want root but no custom rom for me. i love the stock rom. it kicked the crap out of my sensation 4g as far as speed goes in everyday use.

So many problems with the Sensation

I came from the G2X because that phone was riddled with problems, but now it seems like I may have made a huge mistake. That phone's problems were nothing compared to the problems that I'm having with this phone and it seems to be getting worse.
The power button issue where at least two or three times a day, the home button is turning into a screen capture button. VERY annoying to have to deal with that, then go and delete all the stupid screen caps from the photo album.
Inability for the camera to focus on anything in macro/close up. I can't use any barcode apps, which I used to use all the time.
Complete loss of signal for no apparent reason until I toggle on/off airplane mode or restart about two or three times a week. EXTREMELY annoying and makes me miss important calls.
Phone freezing for no apparent reason in middle of a phone call.
The internet lag, which occurs when you're surfing and it takes 4-5 seconds to just connect and start downloading. I've never seen this with any previous smart phones.
These are only the major problems.
Are they planning to fix any of these problems? I have had some bad RMA issues in the past and would prefer not to get a crappy refurbished phone that's going to still have most, if not all of these issues (which all seem pretty wide spread).
Since I know that many of you are having these issues, what are you doing about them?

I don't have any of this issues and you should definitely consider getting an exchange for another Sensation.
I used to have a G2x too and 200% more happy with my Sensation.
What software version are you.running?
Sent from my HTC Sensation Z710e using XDA App

I have never had any of these problems with my Sensation, I had a Galaxy S2 for a while before and couldn't be happier with with changing to the Sensation.
Does sound like a faulty phone to be honest.

govtcheez said:
I came from the G2X because that phone was riddled with problems, but now it seems like I may have made a huge mistake. That phone's problems were nothing compared to the problems that I'm having with this phone and it seems to be getting worse.
The power button issue where at least two or three times a day, the home button is turning into a screen capture button. VERY annoying to have to deal with that, then go and delete all the stupid screen caps from the photo album.
Inability for the camera to focus on anything in macro/close up. I can't use any barcode apps, which I used to use all the time.
Complete loss of signal for no apparent reason until I toggle on/off airplane mode or restart about two or three times a week. EXTREMELY annoying and makes me miss important calls.
Phone freezing for no apparent reason in middle of a phone call.
The internet lag, which occurs when you're surfing and it takes 4-5 seconds to just connect and start downloading. I've never seen this with any previous smart phones.
These are only the major problems.
Are they planning to fix any of these problems? I have had some bad RMA issues in the past and would prefer not to get a crappy refurbished phone that's going to still have most, if not all of these issues (which all seem pretty wide spread).
Since I know that many of you are having these issues, what are you doing about them?
Click to expand...
Click to collapse
Unfortunately the problems you are describing are just part of the "fun" of owning a Sensation. This was without a doubt one of the worst purchases I have ever made, and I still cant believe HTC produced this phone. Its almost as if they fired the entire quality control department just to get these handsets out the door. Regardless, I feel bad that you (likely) spent $600 on an awful device like I did. I would suggest you try and sell it on Craigslist and then buy the new Nexus device next month. However, you will then need to deal with knowing you sold some poor sucker a total piece of sh*t....... Its really a 'lose/lose/ situation buddy, I feel for ya!

I came from the g2x as well. After two g2x s and the same problems with both, no GPS locking and **** battery life ( dead by 5pm ). This phone isn't the best but it's been an amazing phone for me. I think you just got a bad one.
Sent from my HTC Sensation XE using xda premium

Root, get a lightweight ROM and run a screenshot fix

shooric said:
Root, get a lightweight ROM and run a screenshot fix
Click to expand...
Click to collapse
Problem is then you are stuck with a crappy phone, AND you cant return it when it fails (again).

I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.

AudiHeel said:
I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.
Click to expand...
Click to collapse
Right, either that or YOU just happen to be one of the few people without problems. Why dont you check back in with us in a few months to see how well your device is working out buddy.
http://forum.xda-developers.com/showthread.php?t=1114612

same problem....
I have the very same problem as this guy's Sensation like mine....
but the opposite!!!
Schwiiing!!!!!

Your probably the few unlucky ones.
Sent from my HTC Sensation Z710e using XDA App

update your rom ota. that's the first thing i did with my phone. def. sounds like some software problems.

You definitely have a faulty unit and need an exchange.
The Optimus 2x and G2x are the worst Android devices of 2011. Riddled with random reboots, reboots by charging and battery pulls, quite frankly how anyone can see it differently is nuts.

AudiHeel said:
I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.
Click to expand...
Click to collapse
Same here....guess I'm in the minority too.
Mine's more like a supercharged Vette though.

RussianBear said:
update your rom ota. that's the first thing i did with my phone. def. sounds like some software problems.
Click to expand...
Click to collapse
That is VERY bad advice. The most recent OTA update actually caused many of the problems people are now experiencing. More specifically, the newest OTA update now causes random screenshots (when pressing home) and makes the touchscreen very unresponsive. If I could go back to the previous version I would, however you do lose some functionality by doing so.
As before, dont just take my advice. Spend a few minutes on this forum and you with find thousands of other users pulling their hair out after purchasing this phone. Regarding the issue that occurs after updating via OTA, I point you to the following thread.
http://forum.xda-developers.com/showthread.php?t=1235382
Enjoy, and 'caveat emptor'.

Wow. After having my Sensation for a few months I'm shocked to see you're having all these issues. I've had a ton of smartphones dating back to the Treo 600 and this is the best I have ever had.
Sent from my HTC Sensation 4G using xda premium

jlczl said:
Wow. After having my Sensation for a few months I'm shocked to see you're having all these issues. I've had a ton of smartphones dating back to the Treo 600 and this is the best I have ever had.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
I had thought I would be raving about this phone to be honest. I was a blackberry user for well over 10 years, going waaay back to the RIM 850 (I bet most people reading this were YOUNG children when that came out!). In the early 2000's I began importing the original HTC windows mobile handsets for sale on ebay, and I have tested, sold, and used almost every "smartphone" released since then. About a year ago I finally came to the realization that the Blackberry platform was showing its age, so I began looking into Android. After a few months of going back and forth I bought the G2, and then a few months later I "upgraded" to the Sensation. BIG MISTAKE!!! Between the sluggish, battery hogging monster that is the Sense OS and the HORRIBLE build quality of this phone, nothing good has come out of this relationship. For the few that have had no problems with this phone, just wait, they will develop! For those who are toying with the idea of buying this phone JUST WALK AWAY. Unless you can get this phone for free, and unless you don't mind sending it back for repair (over and over and over) then looks elsewhere for your Android fix.

nothing wrong wit mine. completely stock but rooted. i love this phone....

You have a faulty handset. I have none of these problems. This phone is nothing short of amazing.
Sent from my brain

Faulty phone. Mine has none if those issues. Rooted running stock Rom.
Sent from my HTC Sensation 4G using xda premium

What can I do if I'm tired of my G2X 6 months in?

I've had the G2X since release. It was my first smartphone, and so maybe I wasn't entirely sure what to expect. (I probably still don't have a real idea.) I've had the freezing/rebooting problems since about 2 weeks in. There are times it just won't "wake up" or just automatically reboots itself. I'm way outside buyer's remorse, obviously, so what kind of options to I have? Can I still get the phone replaced by T-Mo, to hopefully get one that has less reboot issues?
In case you were wondering, I have modded the phone to see if other ROMs would fix the issue, but they have not. It seems like the freezing issue will be gone for a short time after wiping and flashing a new ROM, but then a couple of weeks later it's back to how it was. Any advice? Maybe try to trade it out on CL or something?

Irishdoom said:
I've had the G2X since release. It was my first smartphone, and so maybe I wasn't entirely sure what to expect. (I probably still don't have a real idea.) I've had the freezing/rebooting problems since about 2 weeks in. There are times it just won't "wake up" or just automatically reboots itself. I'm way outside buyer's remorse, obviously, so what kind of options to I have? Can I still get the phone replaced by T-Mo, to hopefully get one that has less reboot issues?
In case you were wondering, I have modded the phone to see if other ROMs would fix the issue, but they have not. It seems like the freezing issue will be gone for a short time after wiping and flashing a new ROM, but then a couple of weeks later it's back to how it was. Any advice? Maybe try to trade it out on CL or something?
Click to expand...
Click to collapse
You have one year of manufacture warranty from the time you buy it. I suggest you call T-Mobile and ask for a replacement.
Sent from my LG-P999 using xda premium

You didn't mention if you did the GB upgrade and the new baseband. If you are really tired of it just send it to me in Thailand free. I can use another phone for testing rom builds.

Hah, I did do the official GB upgrade before I started putting ROMs on it. I was basically hoping that would fix my issues, but it didn't, so then I started in on ROMs. Currently running the latest Weapon, which I like, but the reboots/freezes are wearing on me. I'll try to call T-Mo.

Irishdoom said:
Hah, I did do the official GB upgrade before I started putting ROMs on it. I was basically hoping that would fix my issues, but it didn't, so then I started in on ROMs. Currently running the latest Weapon, which I like, but the reboots/freezes are wearing on me. I'll try to call T-Mo.
Click to expand...
Click to collapse
The phone is defective. Get it swapped out under your warranty. Mine has only rebooted and sod once the entire time I have owned it. Occasional reboots and sod are normal for Android (usually a bogus app running havoc on the system). If you have frequent problems you have something wrong with your device. If you have tried running stock without installing programs and still have problem you definitely need to do a warranty replacement pronto. When you get your new one run it a few days without adding any apps to make sure it is okay. Then add apps slowly so if one starts causing problems you can pinpoint down easier and zap it off your phone. When the G2X is running correctly, it is one of the best Android devices on the market today.