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I lost my HTC Desire 2 weeks because the screen coating was messed up, when I got it back, it turned out that they didn't even fix the coating!
So I sent it back again to the repair service of HTC.
Screen looks all good now, and I even noticed they updated my android version to version 2.2!
The weird part is, my phone resets every few minutes, it doesn't matter if my 3G is on or off!
I hope you can imagine how frustrating this is, first lose your phone for 4 weeks, finally get it back and notice the software being flashed wrong, well at least that is what I think
I searched up google on this problem, and they said the problem got fixed when they sent the phone back to HTC to re-flash the phone, problem is, I really don't feel like waiting another 2 weeks just to use my phone!
I got the idea to just install a custom ROM on my Desire, but I don't even know if there is a decent one that has Android 2.2 AND HTC Sense interface.
Does anyone know if these are available? I would also like to know what you would do in my case, maybe it's just better to send it and have it fixed and all, but if I can do it myself, why not?
Greetings from Nick,
The Netherlands
My wife has the Galaxy S 4g and I don't have much exp w/ it like my N1 so I'm hoping for a little help. My wife's phone worked fine for about a month and now it wont play any video whether it be through youtube or even video that she records w/ it. It always bring the up the error "Can't play video". I did the hard reset took it back to factory and that fixed the problem for about a week now its back. Its stock phone w/ launch pro (even though its my wife's phone I couldn't stand to see her use touchwiz) Is video issue a known problem if so is there a solution becauses rooting it and flashing new rom?
wondercoolguy said:
My wife has the Galaxy S 4g and I don't have much exp w/ it like my N1 so I'm hoping for a little help. My wife's phone worked fine for about a month and now it wont play any video whether it be through youtube or even video that she records w/ it. It always bring the up the error "Can't play video". I did the hard reset took it back to factory and that fixed the problem for about a week now its back. Its stock phone w/ launch pro (even though its my wife's phone I couldn't stand to see her use touchwiz) Is video issue a known problem if so is there a solution becauses rooting it and flashing new rom?
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Click to collapse
Yes it known but it shouldn't be severe like yours is...it should happen once in awhile not all the time...flash a new rom.see what happens...you can always go back to stock
Thanks for the help, but its my wife's phone and I don't want to start rooting and flashing things because if more issues arise then it will be more of a headache for me. So, should I contact TMO for replacement phone?
I am totally new heree and not sure if this is the right place to post this. Please bear with me.
I updated my G2X when the Gingerbread version first came out. I just noticed that it still automatically rebooted itself twice last night while I was reading. The G2X was right nest to me and I heard the T-Mobile tone while it rebooted. Has anyone experienced this? I thought this update shall fix this bugging issue. I also notice the battery drains faster. Anyone knows how to root it after gingerbread update? Thanks.
traveljazz said:
I am totally new heree and not sure if this is the right place to post this. Please bear with me.
I updated my G2X when the Gingerbread version first came out. I just noticed that it still automatically rebooted itself twice last night while I was reading. The G2X was right nest to me and I heard the T-Mobile tone while it rebooted. Has anyone experienced this? I thought this update shall fix this bugging issue. I also notice the battery drains faster. Anyone knows how to root it after gingerbread update? Thanks.
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A factory reset after I did the update has helped me avoid all issues.
tmo will replace it. you just need to speak with them and not the first person you get. The first person I think are outsorced and they will transfer you to tmo tech guys.
jimcarroll said:
tmo will replace it. you just need to speak with them and not the first person you get. The first person I think are outsorced and they will transfer you to tmo tech guys.
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you mean calling customer service? or in store?
Yea get that ***** replaced. there are good ones out there you just need to find it..
Factory reset after the update fixed it for me to.
jabhome said:
A factory reset after I did the update has helped me avoid all issues.
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Yup, go to the privacy menu and use the option.
The simple act of doing a reset does a lot for a smart phone.
I had an Iphone 3g where after 4.2.1 the solution to speed was to do 2 factory resets in a row.
Some people will return a laptop because they don't want to do a reboot.
------------After the reset, go to the marketplace and the first thing install the T-Mobile My Account app. The original version is problematic and can lead to buggieness
tombaker1 said:
Yup, go to the privacy menu and use the option.
The simple act of doing a reset does a lot for a smart phone.
I had an Iphone 3g where after 4.2.1 the solution to speed was to do 2 factory resets in a row.
Some people will return a laptop because they don't want to do a reboot.
------------After the reset, go to the marketplace and the first thing install the T-Mobile My Account app. The original version is problematic and can lead to buggieness
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Click to collapse
If you return a phone to Tmobile before doing a factory reset to see if it solves your problem then you simply don't value your time. A factory reset takes all but five minutes. If you call Tmobile you will have to wait for them to ship you a phone, and when it arrives it will be in "factory reset" condition anyway. If you go to a retailer and pick a replacement up, it too will be in the same condition. So if you are going to get a reset replacement, everyone would be wise to try a reset before rushing to Tmobile.
I had the same problems with GB after the update- I didnt do a factory reset though.
Moved to Eagles Blood and seems like a much more stable and cleaner rom- havent tested enough to see if it reboots or not though.
To root, flash clockwork mod recovery using nvflash and install a rooted rom. There's a rooted version of gb stock out there, or you could be adventurous and install one of the many custom ones we have.
Sent from my Nexus 3 using XDA Ultimate App
Return your broken phone ASAP. Phones should not randomly turn off or reboot. It is broken. Do not try to fix a broken phone on your own. It will result in nothing but headaches. Take it back now!
Yeah my replacement phone still randomly dies, I'll come back in a few hours and have to do a battery pull. It doesn't reboot like the old one but it does die more.
Should I get the replacement replaced?
Horsey said:
I had the same problems with GB after the update- I didnt do a factory reset though.
Moved to Eagles Blood and seems like a much more stable and cleaner rom- havent tested enough to see if it reboots or not though.
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I ran Xboarders OTA GB with no tweaks since it came out. I then switched to EB 1.07 and had a ton of issues. I then returns to Xboarders OTA tweak and it was flawless. Now I am on to Weapon G2x.
Like I said, I really think a good scrub down and wipe, i.e. factory reset does wonders, at least folks should give it a try.
I absolutely agree that theres a good, actually great batch out there, I have NEVER had a single issue with my phone and its bone stock on 2.2.
Sent from my LG-P999 using XDA Premium App
so are you doing this in the store? or calling customer service?
So auto reboot issue is the only issue you people are facing in this mobile phone?
Returned phone . New works flawlessly. Tmo is aware of the issue. When u call you will talk first with an outsourced person. Get past them they will transfer u to tmo who will pretty much no questions asked process ur return
Sent from my LG-P999 using XDA App
Mine is still rebooting and having problems, i factory reset twice and still having issues. What should i do now?
same problem with my g2x and my wifes g2x...is there a solution for this?
I bought from ebay after reading reviews that the phone works find after gb update.....that means going back to tmobile is not an option for me
Sonic Marvel said:
Mine is still rebooting and having problems, i factory reset twice and still having issues. What should i do now?
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Purchase at eBay does not affect 1-year warranty.
i need to know if this a hardware issue or software. every 2 days or so my camera wont start . i close everything running and it just freezes up on me. i have nothing crazy installed jsut root, tibu, chase, android game, flashlight. thats it ! i will click the camera icon ill see the screen shake for a second and just go back to home screenl. also sometimes i click the multi task button and clear everything out when i press home it has to load all my widgets again.. this phone is werid...
i bought it online at radioshak for 50 bucks do you guys think i can get a new one in store or do they deal with online only
I had this happen to me twice in a week of use. I'm wondering if another app is not releasing the camera from it's use. I haven't been killing the camera app after use, so maybe it has an issue being open for long.
Other apps that use the camera I may have had open are Instagram, Facebook, Gallery.
zaisaroni said:
I had this happen to me twice in a week of use. I'm wondering if another app is not releasing the camera from it's use. I haven't been killing the camera app after use, so maybe it has an issue being open for long.
Other apps that use the camera I may have had open are Instagram, Facebook, Gallery.
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same. its either gallery or instagram, hmmm
i had this issue since i bought the phone. never figured it out. a couple of days ago, the camera just stopped working altogether. it won't start most of the time. when it does start, the image is dark and very distorted. i tried to upgrade from 1.73 to 1.85 and didnt solve the issue. i did a factory reset and it didn't solve the issue. so earlier today, i ended up just exchanging it with a new phone.
Happening to me as we speak!
Made a quick, nasally sounding video.
http://www.youtube.com/watch?v=X4hDD-hMiF0
- Instagram is still able to use the camera.
- If I close them all in multitasking, it doesn't fix it.
- Force stopping Instagram and/or the Camera app doesn't solve it, I have to reboot the phone.
EDIT:
Fast boot is off on my device.
unsp0ken said:
i had this issue since i bought the phone. never figured it out. a couple of days ago, the camera just stopped working altogether. it won't start most of the time. when it does start, the image is dark and very distorted. i tried to upgrade from 1.73 to 1.85 and didnt solve the issue. i did a factory reset and it didn't solve the issue. so earlier today, i ended up just exchanging it with a new phone.
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damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
Happens to mine too, about 4 times already. Have to restart the phone to get it to work again. Had the phone for about a month. If the update fixes this and other problems this phone will be perfect.
Crizthakidd said:
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
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Try a factory reset. If this doesn't solve the issue, I'd take it back. I've never had any such issues on 1.73, 1.82 or 1.85. I'm inclined to think its either a software issue (like an installed app interfering, as one reply suggested) that a factory reset may clear up, or its a hardware issue.
Crizthakidd said:
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
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well, i won't say that your problem was the same as mine but i think mine was definitely a hardware problem. i experienced the problem on 1.73 and 1.85, rooted and unrooted, locked and unlocked, and even after a factory reset. luckily the camera just complete crapped out before my 30-day was up so it was easy to justify the exchange at the at&t store.
zaisaroni said:
Made a quick, nasally sounding video....
Click to expand...
Click to collapse
Video exactly depicts what happens to me. I will try to open the camera app and it just flashes and kicks me out. I've tried all sorts of things to alleviate the problem but the only solution I've found is restarting the phone. Pretty annoying....
The display HOX at the AT&T store had the same issue. I'm assuming this is software related but who knows
this happened the first week I had the phone. When I updated it to 1.82 the issue went away so I'm assuming it was software
Sent from my HTC One X using XDA
Did you ever find a solution to this?
redpoint73 said:
Try a factory reset. If this doesn't solve the issue, I'd take it back. I've never had any such issues on 1.73, 1.82 or 1.85. I'm inclined to think its either a software issue (like an installed app interfering, as one reply suggested) that a factory reset may clear up, or its a hardware issue.
Click to expand...
Click to collapse
Well if it was a software issue, factory reset is worth a try. However if its something that needs to be fixed in a future update (a bug) then going back to factory shouldn't help. And thats why the OP had another thread about how to update.
Crizthakidd, have you tried other camera apps from google play? I know you said you were going to. How did that go, if you did? Obviously if there's a software issue, even if factory reset doesn't fix it, xda can. That is, root, unlock, install a newer custom rom.
I had this problem on 1.72, and other apps were still ok using the camera. I made a quick video of it happening.
https://www.youtube.com/watch?v=X4hDD-hMiF0&feature=youtube_gdata_player
***Ever since the 1.85 OTA it hasn't been happening so I would suggest HTC fixed it. ***
However I am rooted and doing mods so I am restarting more often to check my work.
Sent from my HTC One X using XDA
I just updated to Oreo via OTA and the phone worked great for a day. After that, I couldn't make calls and people couldn't call me. My phone would randomly reboot or get stuck on the G logo.
I wiped and reinstalled Oreo, and now the same thing is happening. Plus I see this weird 'colourful static' after trying to make a call, before my phone just shuts off. I tried safe mode and the same thing happens.
Currently in an urgent situation where I need my phone to be functioning, hoping someone here can help.
Thanks
I am having exactly the same issues since the Oreo OTA. If I reboot the phone, the issues go away for a while, but eventually it's back to problems where I'm unable to make/receive calls, screen is flickering (even that colored static you mentioned), lag when unlocking the phone, etc.
Have you found out anything?
erc. said:
I am having exactly the same issues since the Oreo OTA. If I reboot the phone, the issues go away for a while, but eventually it's back to problems where I'm unable to make/receive calls, screen is flickering (even that colored static you mentioned), lag when unlocking the phone, etc.
Have you found out anything?
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Click to collapse
I have no such problems. I am running stock. It is running really smooth. I also have september security update. Unfortunately, only thing I can suggest is factory reset.
rohitece06 said:
I have no such problems. I am running stock. It is running really smooth. I also have september security update. Unfortunately, only thing I can suggest is factory reset.
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I am also running stock, never rooted, never unlocked the bootlader, also running the september security update. I have factory reset, and I have even run into the issues while using the phone in Safe Mode. There are a number of people with similar issues leaving feedback on Google's issue tracker, but I was hoping to find someone who maybe has found a solution.
erc. said:
I am also running stock, never rooted, never unlocked the bootlader, also running the september security update. I have factory reset, and I have even run into the issues while using the phone in Safe Mode. There are a number of people with similar issues leaving feedback on Google's issue tracker, but I was hoping to find someone who maybe has found a solution.
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I am sorry to hear that man! I hope you/google figures it out.... may be try flashing the factory image manually.
I'm having the same issues and verizon Chat support told me they are having issues with the OS upgrade and the Pixel. Did the factory reset and everything else. Replacement phone coming now. If it's the Oreo OS, I bet it's going to have the same problem... This is a major problem, as I am a single Dad and have a long drive to get my daughter - do they really want me to text while I drive instead of calling?? This is Day 5 of this issue and 4 trips to their stores.... ugh. Suggestions?
Update
Just wanted to post an update. After factory resetting a few times the problem persisted. I sent it back to my wireless carrier and they sent it to Google. In the meantime I had a loaner phone from my carrier. Google sent back a refirb (it was practically new with new screen and camera), and the issue hasn't come back in the new phone. My suggestion is to send back to your carrier to get a replacement. Good luck!
i am on stock too (from google store), oreo update and have exactly the same problem, it also occurs with "ok google".
after reboot, calls and "Ok google" work perfect so the mic is okay. but sooon after it just stops working and i got randoom reboots.
same is happening in "safe mode"
i did factory reset via android and id did not help.
now i tried a factory reset via boot menu and will check it out.