I lost my HTC Desire 2 weeks because the screen coating was messed up, when I got it back, it turned out that they didn't even fix the coating!
So I sent it back again to the repair service of HTC.
Screen looks all good now, and I even noticed they updated my android version to version 2.2!
The weird part is, my phone resets every few minutes, it doesn't matter if my 3G is on or off!
I hope you can imagine how frustrating this is, first lose your phone for 4 weeks, finally get it back and notice the software being flashed wrong, well at least that is what I think
I searched up google on this problem, and they said the problem got fixed when they sent the phone back to HTC to re-flash the phone, problem is, I really don't feel like waiting another 2 weeks just to use my phone!
I got the idea to just install a custom ROM on my Desire, but I don't even know if there is a decent one that has Android 2.2 AND HTC Sense interface.
Does anyone know if these are available? I would also like to know what you would do in my case, maybe it's just better to send it and have it fixed and all, but if I can do it myself, why not?
Greetings from Nick,
The Netherlands
Related
Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
i haven't come across anyone else with the a reboot problem yet
wait for more replies if no one has this issue then return your phone for a new piece
my phone is being delivered now guy downstairs! will let you know soon
the stupid shops in my area still dont have stock
they say they will definitely get it this week...but i cant w8
Had the same issue along with Apps FC'ing. Tied Factory Reset as well as an RUU update but nothing worked. Returned the unit and got it replaced. The new one is working just fine.
chaelli said:
Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
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Had the phone for over a fortnight not encountered this issue myself.
Have you tried removing any self-installed apps and seeing if this still occurs? Could be one of the apps causing the problem.
nope.. i didn't - but I only have "standard" apps.. so they just need to work.. otherwise i cannot use the phone..
I haven't had any random reboots yet, have had it for 4 days now. How often does it reboot?
I had it about once a week
Mine reboots a lot, but only when Im doing something. Just minutes ago when I was using the browser, and just before when playing some game. Also it stayed all night in some kind of rebooting state, had to unplug the battery.... Had also to remove an unlock app that I think it was causing constant reboots...
It has original os.
Sent from my HTC Desire S using XDA App
oh no... not again!
I went through 4 Desire HDs because of the reboot problem. You would think HTC would sort this on their newer devices. It was a well known problem in the past and recognised by HTC too.
This also affects Legend, Desire, Desire HD and now Desire S
I have my desire hd for three weeks and it rebooted only one time and that was caused by poor irc app. Perhaps you should first uninstall your crap apps before bashing htc?
Sent from my Desire HD using XDA App
are there any RUU files there that we can flash to have the phone s-off?
I have the same problem in my phone it restarts 3 times in the first day
really I am fried its general problem from HTC
pls anyone can advise me what I do
For me, HTC Sense have restarted maybe 5 times in the last 2 weeks. It is not a complete reboot, but some error in HTC Sense that requires a restart of the software. I have sent reports using HTC Tell and the error is an exception regarding some bitmap that does not fit in memory. I guess this will be fixed eventually.
We haven't got that issue ever, Maybe you can refresh your device with other customized ROM.
I've had this problem, seems to be with HTC Sense itself since it's not a complete reboot and it recovers fairly fast. All the more reason to root and flash Cyanogenmod when an exploit and build comes out, this is my first Android phone and I'm not really enjoying Sense at all.
I suspect it might have something to do with memory card access. I plugged it into my laptop through removable disk mode and got an error message, and noticed it crashed when I tried to launch gallery which obviously accesses the memory card to find pictures etc.
So far I've sorted out memory card errors and I've removed all Sense widgets from the home screen and I don't seem to have any problems anymore!
For me this seems to somehow relate to alarm / clock settings, usually reboots shortly after this...
I had a reset when I was talking for more than 5 minutes
I've noticed it seems to stop when I'm using one of my own wallpapers, not an HTC Sense one.
Quick question.. I know most of us are being plagued by the annoying touch screen issues.. so my question is:
Users that are using root/custom firmware.. are you still experiencing these issues? This will be the deciding factor in whether or not I root this phone seeing as there's not any release dates for any software updates.
I bought the S4G on July 9th. For the first week or so, I had a problem with the touchscreen where dragging the unlock ring up would rather bring an icon up. It would take 3-4 tries before the phone would really pull up the unlock ring.
After the first week, the problem went away for me. I have been S-OFF since the first of August with perm root and the problem still hasn't come back. Not sure if this is the same issue as you, but the problem seemed to fix itself.
What exactly is S-OFF? And what does it do for you?
thefsfempire said:
I bought the S4G on July 9th. For the first week or so, I had a problem with the touchscreen where dragging the unlock ring up would rather bring an icon up. It would take 3-4 tries before the phone would really pull up the unlock ring.
After the first week, the problem went away for me. I have been S-OFF since the first of August with perm root and the problem still hasn't come back. Not sure if this is the same issue as you, but the problem seemed to fix itself.
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mines is opp, i bought mine 3 weeks ago and it worked perfect until today.. i called tmo and they are mailing me another one
is this what ur phone did?
http://www.youtube.com/watch?v=sOrVCMHo2_U
My phone used to that at one point and it drove me crazy! Since then I did the whole rooting thing, flashed Civic's back2basic rom and I've haven't had any problems since. It's running super smooth. Did two other sensations with no problems, lag or reboots yet
Sent from my HTC Sensation 4G using XDA Premium App
I had that same problem for a week and then it went away. Hasn't come back and I bought my phone on launch.
Sent from my HTC Sensation 4G using XDA App
Not sure if my problem is the same. On my Sensation, when my screen is turned on, it's not responsive in all places for the first 6 to 7 seconds. After 10 secs or so, it's working flawlessly. It's especially annoying when answerring or cancelling a phone call.
Do you think rooting and S-off would help this issue? I'm now on OTA 2.3.4
S-OFF, ROOT, custom rom etc. does NOT fix touch screen issue. That's what you were asking about, right?
OK, thanks for clearing that out.
The thing is, that I only have this issue after getting the phone back from repair (shattered glass). The repair guy couldn't find anything that could cause this issue. But due to the repair this touch screen vulnerability was triggered. Can't go back to HTC now, due to the repair. So I'm stuck for now.
emzed said:
OK, thanks for clearing that out.
The thing is, that I only have this issue after getting the phone back from repair (shattered glass). The repair guy couldn't find anything that could cause this issue. But due to the repair this touch screen vulnerability was triggered. Can't go back to HTC now, due to the repair. So I'm stuck for now.
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http://forum.xda-developers.com/showthread.php?t=1129272
If you haven't come across it yet, give this thread a read.
It does not. I used the Touchscreen Booster from the market. Works fine.
Rooting helps you to control your phone. You can try different roms and see if the problem goes.
Rooting doesn't but flashing a 2.3.4 ROM will solve ur issues more than likely. I'm using LeeDroid and its great no lag no dead spots.
Sent from my HTC Sensation Z710e using XDA Premium App
Everyone, I am starting this thread with one purpose and that is to see if others have experienced this problem. Also if so how many people have and if it is a major issue or just a freak thing that happened to me.
Ok my Sensation was running the stock ROM for the TMOUS Sensation which was the recent OTA update. This also means I had reverted back to the stock recovery too when I went back to the stock ROM well over a month ago. My Sensation was still Super CID though as far as I know. Now that should feel everyone in on the software that was on my Sensation.
Now for the problem, I was typing a text message to a friend this morning and as I was typing my message my Sensation froze up. This alone was odd as my Sensation had only federal up once before sense I purchased it back in October. Anyway I knew I had to pull the battery to reset my phone. But I was on my morning break at work and break time was over so I just put my phone in my front sweater pocket and walked the 5 minute or so walk back to where I was working on the job site. I pulled my phone out of my sweater pocket and noticed the screen was black. I pressed the power button expecting my phone to wake up but it did not. I pulled the back cover off and pulled the battery out for a full minute and reinserted it. My phone still would not turn on. Also to add my camera flash flashed once when I reinserted my battery. Anyway I repeated this process several times and still my phone did not turn on, but the flash only flashed that one time.
I got home and tried my wife's battery from her Sensation but still my phone SD not turn on. I tried my battery in her Sensation and her phone turned on fine with my battery. So I concluded my Sensation was screwed and proceeded to call T-Mobile costumer service and spend about a hour on the phone with them until they agreed to send me a replacement Sensation.
If anyone else has experienced or experiences this in the future please post here in this thread.
Edit: Thank gosh I still have my HD2 as a back up device.
Edit 2: I came across a post that lead me to a thread started by XDA Senior Member namila007. It had other XDA members that report their Sensations dieing in the same manor.
Happened to a Desire S once. Froze, remove & re-installed battery the phone did booted to the splash screen only, but not any further. Replaced complete board under warranty.
Well this does not happen to most people but you should go for a new one under your warranty but sorry I do but know how to fix the problem
Nope, but I can say, that I am did the same thing as you did. Like reverting back to stock, and still having supercid. I've done that 2 month ago? Nothing wrong with.
That sucks man. I had that happen to a vibrant i had.
sent from my Sensation on CM7 Alpha#10
Yea, this happened to me too. I was playing some xbox 360, went to check the time on my phone...Wound up a few hours later feeling like a turd and waiting for a replacement from Tmobile.
No idea what happened. The last thing it did was make a noise when I plugged it into my laptop, prompted my computer to install drivers (failed) and then mentioned that dreaded message that implies the phone is needing to be flashed by the factory. (QHSUSB_DLOAD)
If you see your computer mention QHSUSB_DLOAD, then your phone is 100% bricked.
Matt
Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.
T-Macgnolia said:
Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.
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Hi,
Hey,I am really sorry to hear about your phone.
It is very rare that people report total failure like yours,so I would imagine that it is just a freak situation.
I am also glad that you are getting a replacement without any problem.
Other than that ,hope all is well with you.
I assume this is quite a common problem. I received my sensation xe just a few days before the new year it was constantly over heating down the bottom where the touch buttons are causing it to shutdown / reboot this was when doing basic tasks like browsing the web. I then had my phone completely die a couple of days ago.
I took the phone into a vodaphone store yesterday and they exchanged it with a new handset.. I haven't had any problems yet.
I was reading through the Sensation Unbricking Project thread and found the below quoted post. I thought I would add it here as it matches what happen to my original Sensation
namila007 said:
will this method recover my phone??
"hey.. i dunno how this happend :
while i playing real steel from my sensation its got stucked then its automatically turned off.so now it wan't turning on neither no led when plugged it in to charge :confuse d: .. please help me "
http://forum.xda-developers.com/showthread.php?t=1624293
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Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App
bonebeatz1234 said:
Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App
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Ha ha thanks but I have had my replacement phone for at least a month or more. I actually revived this thread because I finally found another post by another member that claims to have had their Sensation. I feel like they way my Sensation died is a pure hardware failure.
I started this thread in hopes that others that had the miss fortune of this happening to them could find this thread and know that it had happen to someonelse. Also so maybe a fair consinsus of what may be the cause, if it is just random, and some kind of idea of a percentage of devices it happens to.
I see that namila007 also started a thread about his Sensation dieing in the same way. It is a copleofother people that have posted in his thread saying that their Sensation deied in the same way. I am going to up date the OP with a link to his thread and post in his thread as well.
what to do :/ i also think its should be a hardware failure . im going to contact htc coz im still under the warranty
I have a non-rooted Sensation Z710e running Android 4.0.3 and v3.6 Sense.
Since upgrading to ICS it's been unstable. Getting worse I think, with more frequent restarts. Never did that on GB.
Yes I can do a factory reset but since apparently I'm not the only one with this problem, I thought this would be a good place to ask if that actually solved the problem for those who did that.
Separate (NOOB-level) but related question: Is there a problem that with every one of these restarts, the Android 36-step install happens?
This seems stoopid and takes forever to get he phone operational each time. It's not like it's actually pulling down new updates.
Note I did check for other threads for this and none specifically met my issue's criteria.
NorrRadd said:
I have a non-rooted Sensation Z710e running Android 4.0.3 and v3.6 Sense.
Since upgrading to ICS it's been unstable. Getting worse I think, with more frequent restarts. Never did that on GB.
Yes I can do a factory reset but since apparently I'm not the only one with this problem, I thought this would be a good place to ask if that actually solved the problem for those who did that.
Separate (NOOB-level) but related question: Is there a problem that with every one of these restarts, the Android 36-step install happens?
This seems stoopid and takes forever to get he phone operational each time. It's not like it's actually pulling down new updates.
Note I did check for other threads for this and none specifically met my issue's criteria.
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Click to collapse
Well actually there is a thread about random restarts with ics and someone say that is battery related and someone say that is sw related...
Sent from my Sensation using Tapatalk 2
@ NorrRadd My advice to you is to go and download RUU either from football links or from HERE Flash your phone with the software, your problems sounds like bad Upgrade. Anyway it is original software so you want make mistake. You know how to use RUU ? (If you dont...
1.download the file
2.Run the .exe in windows
3.Connect your phone (USB)
4.Follow the instructions on screen )
A lot of people have been having the problem. I called HTC and my warranty isn't up so I can send in my phone and get a new mother board. The rep confirmed that they have been getting lots of complaints about this problem.
I tried this fix http://forum.xda-developers.com/showthread.php?t=1622683 and have been going 3 days without a shutdown. I have never been able to go that long before. I just used a piece of notecard and wedged it in there. Worth a try and of that doesn't work call HTC if you have had your phone for less than a year.
Thanks all. I will look in ruu and having HTC look at it as it's still under warranty. Will let you know how I make out.
Thanks again.
Well I got my phone a little over 2 months ago. I have the HTC Evo Design 4G on Boost Mobile. Running ICS.
Android Version 4.0.3
HTC Sense Version 3.6
Well a few weeks ago i had my phone stuck in a boot loop. Well needless to say ever since then its been acting funny. I got it out of the boot look my going into the HBoot and doing a factory reset. Well that worked for a little bit then my phone would kinda reset itself. like when you first turn your phone on and it sets the desktop up. I know not the right words to use. But anyways it did that for a while. Now my phone just reset itself. Like i lost all my pics and lost all my custom ringtones. I was wondering if anyone else had this issue with their phone. I also get the voicemail icon come up randomly too. Even when I do not have a voicemail. Lately my phone seems kinda sluggish. I got it from best buy and got the protection on it too. I wanted to see if there is a fix or if this is a known issue with the device. Any help would be appreciated. If you need anymore information about the issue please let me know.