N00B here! but tried to gather as much info as I could..
Got a VZW droid 2 global from ebay that the seller profiled as "unlocked"
I'm in Central America and trying to register it with a GSM 850/1900 carrier but it won't connect to the network at all.
It had a 14 IMEI code... found it's translation to 15 to 17 IMEI and bought a the unlock code on a site. I got the unlock code but the phone has nowhere to enter it.
Found a post stating that it should ask for the code after inserting a foreign sim card or waiting 30 minutes if nothing happens. tried that and there's no prompt.
I have accessed the testing menu with *#*#4636#*#* and select the GSM only and WCDMA preferred (I got an HTC Inspire 4G working with that one here) and it is recognizing the GSM 850/1900 local carriers but unable to get any network access from them.
Found that VZW locks the carrier's network ids but the phone is recognizing them.
Again: ir recognizes the networks but is not asking for an unlock code... all the posts states to enter the code but they don't say how (the phone must prompt it automatically)
Please let me know if there is any way to manually pull up the field to enter the unlock code or if I can try anything else to unlock it
Thanks!
First, the phone's IMEI is written on the label under the battery.
Second, if you switch it to GSM mode it will output the IMEI in *#06# and in Settings, About phone, Status.
The 14 digit code you mentioned is probably MEID in hex form.
Switching to GSM is done by going to Settings, Wireless & networks, Mobile networks, Network Mode.
Using the service menu you mentioned is wrong and can lead to the phone being unable to connect to GSM at all, in which case you must reflash the SBF.
Actually I got the unlock code but there is nowhere to enter it.
Also it allowed to me to at least view the available networks after changing it to GSM/WCDMA and seems to be trying to connect to one but there's no signal at all.
If I do a network search now it will show me the available networks 5 or 6 (2G&3G), selected one and it just shows that it is not able to connect to that network
BTW, found that the radio was off as well and had to switch it on using the testing menu because by going to Settings, Wireless & networks, Mobile networks didn't allow me to access it at all, it was just grayed out and there was no way I could turn on the radio using that option..... sorry... I think I got everything I need except where to enter the unlock code
It looks like you have successfully (like other people before you) fried the GSM radio settings. Congratulations.
You need to flash the SBF to reset the phone's radio module to its original state.
If you actually bought a phone that was already unlocked it won't ask for an unlock code.
A locked phone asks for the code the moment you power it on and let it boot with a non-Verizon SIM card.
The code you supposedly bought is not for your phone at all, because you requested it for an IMEI you made yourself from something that was never an IMEI.
For me, The unlock screen appear only on original rom with non-verizon sim.
not appear on custom rom.
Hello
I just recently got the optimus 3d. its brilliant!
With the help of this forum I've managed to root and get Clockwork then install thais rom.
amazing speed increase.
But i have just one issue.
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
after a search it seems other people also have this issue with no reply.
did anyone else have this problem and fix it?
pauliebb said:
Hello
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
Click to expand...
Click to collapse
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
mistermentality said:
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
Click to expand...
Click to collapse
unlock menu - where you enter the network unlock code.
i'm trying to use my 3 uk sim, its been on contract for over 2 years.
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
mistermentality said:
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
Click to expand...
Click to collapse
you're being really helpful so i give thanks.
i have tried o2 and vodafone sims in the phone also but to no avail... always says emergency only or no network, with both showing no signal.
would flashing the original orange rom back then retrying the lock code help? as of right now when i go to the unlock menu and click network lock it prompts a message stating my phone has no personalization.
sorry missed out a little bit of info.
the only network that works is orange, it gets full signal and works perfect, but i'd really like to use my contract sim instead of pay as you go extra on orange.
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
mistermentality said:
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
Click to expand...
Click to collapse
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
pauliebb said:
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
Click to expand...
Click to collapse
http://videobam.com/ScZMP
Well having watched your videos I can clear up something, I think.
I had searched for terms based around "no personalisation available" which means your code did not work but searching for the actual message in the video "your phone is not personalised" produced completely different results.
That specific message means the option you are clicking on is not locked (not personalised by your provider) at least according to various pages I have found including a few on other well known Android forums so if that's correct your unlock did actually work and that is why the message appears.
The page at http://www.cpkb.org/wiki/LG_enter_NCK_code also mentions this code and its cause.
If the other sims you try offer you data or mobile but do not connect, yet you can make calls, then you need to set up your apn for that provider. The apn tells your phone how to connect to your provider.
This is really easy to do but you will need a free app called Apn global from the android market at https://market.android.com/details?id=osatek.apn.global obviously you need it on your device which can be done in various ways, possibly easiest if you can connect via wifi and go to the market.
Install and run it, pick the name of your provider (the provider whose sim you wish to use) and it will create the mms and internet settings for you. Then mobile data should work.
Alternatively if you have an android phone which you already use that sim on, install to that phone and choose the apps backup option which will backup your exact settings to sd card so you can import them to another android phone.
If you have other providers apns on there you will probably need to tell the phone to use your new settings. Simply go to your phones settings menu, find the wireless settings option and click it then scroll down the screen to "mobile networks" and click that. Then click "Access point names" and choose the desired provider. I have three on my phone and you can always revert to any other settings if you change provider later.
The apn app is very useful, I have used it on a few phones, it has a large list of providers worldwide so you should find your choice of provider there and hopefully that will solve your problem.
Dave
Thanks for the reply dave, but I have yet more bad news sadly.
I can't actually make calls, as shown in the second video it shows no network/emergency calls only.
It's hard to believe no-one else has this issue.
I have owned lots of android in the past(started with g1, then hero, then jumped to zte blade then galaxy 1, now this) none of them posed any difficulty removing network lock.
Its such a strange problem that a search of this forum shows at least one other person had this issue but no-one could help.
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
mistermentality said:
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
Click to expand...
Click to collapse
I have with error "Unable to connect to this network at this time. Please try again later."
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
I've been using the nightly builds of CM7 since they came out and have had no network problems. I then installed version 7.0 [stable] when it came out, and just yesterday I installed version 7.0.3 [stable].
I have had no signal since, and whenever I try and select my network from the Settings > Wireless & Networks > Mobile Networks > Network Operators, it comes up saying "Unable to connect to this network at this time. Please try again later.".
It is nothing to do with my network provider, as my brother's phone works fine and he is on the same network as me.
I am on Three Mobile.
Please help!
RESOLVED: I just wiped all userdata and reflashed CM 7.0.3, I'm a very impatient person
Click to expand...
Click to collapse
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
mistermentality said:
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
Click to expand...
Click to collapse
I'm going to try reinstall the original orange rom that came with it and downgrade baseband, if that fails to work after a full reinstall using lgflashtool I'll have to try get another phone.
thanks for all your help dave, i really appreciate it!
A popular unlock site says the only steps needed to unlock to any network are...
1. Input a non accepted simcard
2. Phone will display enter “Sim network unlock PIN” or “Enter Network Unlock Code”
3. Input the 8 or 16 digit unlock code that was emailed to you
4. Phone is unlocked!
If you did this, which you obviously have, your phone is unlocked and the problem must be something else but if you're going to flash a copy of the orange rom you might want to check first with one of the more knowledgeable users here that the rom won't replace some of the locks you already removed.
I checked around and from what I have found it should be as easy as put the new providers apn on your phone, select their settings from mobile networks menu for provider and also mobile data and that should work.
One orange customer who unlocked a different model android phone found that all they had to do was flash the radio only (not the rom), not sure how you do that but there are probably guides on xda.
Dave
I flashed the original orange rom and after flashing the froyo basrband it suddenly worked. Flashed gb again and it still worked, seems i just hsd to reflash basebsnd/radio like you said.
Thank you so much
Sent from my LG-P920 using Tapatalk
Hi pauliebb,
I have the same problem that you had. I bought a used unlock O3D vodafone ES to gift to my brother, he lives in south america and he told me that the mobile does not recognize his SIM. What did you exactly do you did to reflash the baseband firmware???
I supposed thet the mobile is unlock because it shows the same message when enter to the unlock options "phone is not personalised"
Regards
the same problem
i have the same problem, i have phone from plus gsm poland, phone is not personalizet but read only sim card from plus, diffrent card not read and show info no sim card, help me how resolve this problem?
Please, tell me the basics, I am a newb.. IF I wanted to "flash" my Sprint phone which says (by Sprint) is "active on an account" and "not clean to activate," and make it another Sprint-based carrier like Boost Mobile, WHAT WOULD I DO???
What programs?
Do I need another phone? .........
Where do I do what?
I know you can plug your phone into your computer via USB but *then what!*
Thanks!
bump
Can anyone give me a general run-down of how this goes please? I honestly don't know what to do!
Bumping for those with the know-how. Is there a guide somewhere?
So... your phone locked on Sprint and you are want to unlock it and use with another mobile provider? If yes, please check http://forum.xda-developers.com/showthread.php?t=2176719
mycodefab said:
So... your phone locked on Sprint and you are want to unlock it and use with another mobile provider? If yes, please check http://forum.xda-developers.com/showthread.php?t=2176719
Click to expand...
Click to collapse
I tried to dial the *#197328640# but all I have accessible on it is the Emergency Dialer and ANYTHING I put on it says "Is not an emergency number."
My phone boots to an OS, has Emergency Dialer only, then accepts no input.
Best way to flash it? As I assume that is what I may have to do? (It is a Sprint phone, am trying to get it off of Sprint and onto Boost or some other such network, as I bought it used and Sprint says it is active on an account)
LGOptimusVin112011 said:
I tried to dial the *#197328640# but all I have accessible on it is the Emergency Dialer and ANYTHING I put on it says "Is not an emergency number."
My phone boots to an OS, has Emergency Dialer only, then accepts no input.
Best way to flash it? As I assume that is what I may have to do? (It is a Sprint phone, am trying to get it off of Sprint and onto Boost or some other such network, as I bought it used and Sprint says it is active on an account)
Click to expand...
Click to collapse
you should be able to use odin to flash it, but it doesn't remove the simlock, and the number you have to dial should automatically activate when you put in the last #, you don't need to press call. if it doesn't do anything without pressing call, it could be possible it doesn't recognize the code
I finally purchased a used Sprint S5 recently. My plan is to put the phone on the Boost Mobile Network. Boost Mobile stores are able to unlock my phone to Boost network, HOWEVER the MSL is needed. Well I'm sure you already know, Sprint is giving me a difficult time. A Sprint CS says the phone's ESN is clear to activate on Sprint, however due to "the way it was purchased" they could not unlock the phone (or give me the MSL) for other carriers. What do I do?
stevenp1200 said:
I finally purchased a used Sprint S5 recently. My plan is to put the phone on the Boost Mobile Network. Boost Mobile stores are able to unlock my phone to Boost network, HOWEVER the MSL is needed. Well I'm sure you already know, Sprint is giving me a difficult time. A Sprint CS says the phone's ESN is clear to activate on Sprint, however due to "the way it was purchased" they could not unlock the phone (or give me the MSL) for other carriers. What do I do?
Click to expand...
Click to collapse
On way is to activate it on someone elses account for just 5 minutes or so. Will give you chance to make sure it works. Then reactive their own phone and you're done. Now have your friend check his email and they will have an email from sprint thanking them for activating the new phone. Look at the email.. It will show some of the device specifics like model number, phone number and also an activation code. The activation code is actually your msl. It's a standard email from Sprint whenever you activate or reactivate a phone from your PC.
So find a friend with a Sprint phone and make sure the account is in his (or her) name. Have them log into their Sprint account on a PC and once they're logged in, scroll down to the "About My Devices" section. In this section you will see is a dropdown box that says "manage my devices". Click the down arrow in the box and choose, "activate new phone". It will take to you to a very straight forward wizard to guide you thru it. Choose no to all the options that they offer and when you get to the part of the activation about resetting the phone prior to activation, don't worry about it. Just click thru the steps of demo window that pops up then close that window after the demo is done. Once you finish the demo and close the pop up window you can continue. Follow the prompts until you click the activate button and turn off the phones as per the message that pops up. When you turn on your phone it will be activated with a voice and data signal. The whole process takes less than 5 minutes. Now check your friends email for your msl and you're done. Then do the same thing again but choose your friends phone to activate (as the new phone). Also note you will need the id numbers under the battery or have them ahead of time.
Ez
Thank you for the response I appreciate it. I will definitely consider. Is there any other method besides one mentioned above? I was thinking more along the lines of an apk like "Get MSL" to acquire the lock code. I've been utilizing the search function on both XDA and Google, but it seems that any method using an APK or program is defunct due to the new Software upgrade. Does anyone know of any other way?
Google GTv3.1.5.apk and GTUpdate2_v3.1.8.apk by idone.apps . The "GT" stands for Galaxy Tools; It will internationally unlock you sim as well as give you your MSL, enable hotspot etc... I beleive it was taken off google play, just google the 2 apk files and you'll find them.