Database Info

How to activate my Droid 2 Global？

I got my lovely droid 2 global (white) today, which is amazing. However, when I turned on the phone, it required me to activate. How can I activate it in Toronto, Canada without in US? Thanks.

Exit that wizard, switch to GSM/UMTS and you are ready to go (assuming you unlocked)

hi all,
i've been using my lovely Droid 2 Global outside US for quite a while (unlocked and using GSM network), and it worked all fine till today...
i tried to install fission today, and it didn't work for me (it just won't boot up), so i restore to 2.3.29, and finally managed to boot it up...
but after i power up, and enter PIN for my SIM, it requires me to Activate the phone...when i hit Activate, it immediately show "Phone Activation not supported on this network"...any suggestion on what i should do? i think i have the unlock code that i got from the buyer, but the phone doesn't even give me a chance to enter it!!!
i don't need to use Verizon network, i just want to use my D2G under GSM!! Please help!

i should have asked: why i need to re-activate again simply bcs i restore from a SBF??? I thought it shall stay as activated and unlocked once it was done...am i thinking wrongly?!

Don't freak up. Activation is only for CDMA radio. Every time you do factory restore (wipe data) CDMA programming gets erased too. GSM radio doesn't need activation. Simply ignore this, switch to GSM/UMTS mode and start using your phone.
If you have US account and you want to reactivate so you can use CDMA roaming feature, you need to do manual activation, but you may need Verizon's support to help you with some numbers you need to put up in programming.
BTW - the boot loop happened because you didn't wipe data after SBF. Fission (and any other non-stock ROM) will cause boot loop if you don't wipe data after SBF flash. (SBF flash process does not wipe data as part of the flashing).

GSM radio need to activate to use outside USA ! You need to contact with Verizon to get unlock code or use some unlock sim

tigerboy said:
GSM radio need to activate to use outside USA ! You need to contact with Verizon to get unlock code or use some unlock sim
Click to expand...
Click to collapse
You are mistaking unlocking with activation process. On GSM you activate the SIM card (Subscriber Identification Module), while on CDMA the "SIM" is integrated in the radio, hence you activate the radio.
For Droid 2 Global since it has essentially 2 radios - a GSM and a CDMA one, for GSM you need active SIM card to activate and for CDMA you need to make sure phone's MEID is active on your Verizon account then you program it (activte) either automatically while on Verizon network by dialling *228 or manually by calling Verizon support.
For the GSM radio in D2G, in order to use non-Verizon SIM in it, you need to unlock the phone first. Once unlocked, phone remains permanently unlocked and no SBF or wipe or anything will change this status.

Hey guys. I just bought an unlocked D2G on ebay so I thought I would share my experiences.
I got to the same screen where I was told "phone activation not supported on this network" and it was extremely frustrating. my only option was to hit ok and go back to the "touch the android" screen. I tried everything including the menu button. Nothing worked. This was with my SIM card inserted.
So I took out my SIM card and tried again. this time the menu button worked; it brought up the wireless options menu. I wanted to switch to "GSM only" as I had a feeling that would fix the problem. But I was told "no GSM card, must use CDMA mode". So, feeling stuck, I called Verizon, and after waiting on hold with the first CSR, and getting about 30 seconds into the phone call with the high up tech guy, I was in the middle of telling him about how in CDMA mode the wireless options menu would come up, but not with a SIM card inserted, the wireless options menu actually did come up. So I switched to "GSM only" and I was in!
Well, sorta. I had to get the phone linked with my google account via wifi, because the phone had no internet at all. A quick search of the internet revealed that this was a common problem - "I can talk on my D2G, but no data!" I called Rogers and sure enough, there were some settings I had to change to make this work.
Go into wireless options, then mobile network settings, then GSM/UMTS options (I assume you have a D2G because you want a droid you can put your SIM card in, right?) and then to Access Point Names. As this phone is unlocked, there are no APNs listed and your phone is neutered until one is added. I had no idea because my last phone was straight from Rogers and was of course hardwired to know this stuff.
Setting up the APN is really easy. just give it any name, list the APN as internet.com, MCC is 302, and MNC is 720. That's all. Back out. You will notice nothing is showing there. Don't do it again. It's there, but it's not showing up until you reboot. On my first reboot I had the 3G icon pop up in the notification bar and just about filled my pants. finally, the phone I paid $400 for was fully functional! No issues since then. Smooth as butter.

Thanks for the information and sharing leobg and seventieslord!
Gingerbread's rolling out, I'm planning to update my dad's D2G, but we're outside the US with an unlocked phone using GSM. I was worried after updating to Gingerbread, the phone would ask for a reactivation. This thread put my mind to rest

seventieslord said:
Hey guys. I just bought an unlocked D2G on ebay so I thought I would share my experiences.
I got to the same screen where I was told "phone activation not supported on this network" and it was extremely frustrating. my only option was to hit ok and go back to the "touch the android" screen. I tried everything including the menu button. Nothing worked. This was with my SIM card inserted.
So I took out my SIM card and tried again. this time the menu button worked; it brought up the wireless options menu. I wanted to switch to "GSM only" as I had a feeling that would fix the problem. But I was told "no GSM card, must use CDMA mode". So, feeling stuck, I called Verizon, and after waiting on hold with the first CSR, and getting about 30 seconds into the phone call with the high up tech guy, I was in the middle of telling him about how in CDMA mode the wireless options menu would come up, but not with a SIM card inserted, the wireless options menu actually did come up. So I switched to "GSM only" and I was in!
Well, sorta. I had to get the phone linked with my google account via wifi, because the phone had no internet at all. A quick search of the internet revealed that this was a common problem - "I can talk on my D2G, but no data!" I called Rogers and sure enough, there were some settings I had to change to make this work.
Go into wireless options, then mobile network settings, then GSM/UMTS options (I assume you have a D2G because you want a droid you can put your SIM card in, right?) and then to Access Point Names. As this phone is unlocked, there are no APNs listed and your phone is neutered until one is added. I had no idea because my last phone was straight from Rogers and was of course hardwired to know this stuff.
Setting up the APN is really easy. just give it any name, list the APN as internet.com, MCC is 302, and MNC is 720. That's all. Back out. You will notice nothing is showing there. Don't do it again. It's there, but it's not showing up until you reboot. On my first reboot I had the 3G icon pop up in the notification bar and just about filled my pants. finally, the phone I paid $400 for was fully functional! No issues since then. Smooth as butter.
Click to expand...
Click to collapse
God damned life saver ...... It is such a small change.... Add a APN.....
THANK YOU !

[Q] D2G was unlocked by turbosim. but it have problems..

Hello.
I bought D2G from ebay last month.
It was locked and has bad ESN.
And I unlocked D2G using turbo sim card from ebay.
That item number is 200539432676 and you can search it just type "no cut unlock sim card".
And maybe you can unlock it follow these steps.
0. You need prepare local carrier's sim card, another local phone, D2G
1. Put your sim card in local cellphone and turn on. After it receive signal, pull out the battery and your sim card. (Do not turn off the cellphone before pull out the batt. and sim)
2. Put your sim card on locked D2G with turbosim.
3. Turn on D2G and change the network mode (if you need) and set up the APN
4. Check the data roaming
Settings - Wireless & networks - Data manager - Data delivery - Data roaming
After that, My D2G work with roaming mode. I can use calling, text messaging and 3G internet service thru GSM/UMTS mode.
(I'm living in South Korea and local carrier provide wcdma hsdpa service.)
But my unlocked D2G have two problems.
1. When I use other local sims with turbosim, it's not work. I guess this turbosim
has compatible problem. (Maybe newer sim will not work.)
2. I only can receive incoming call and message(text and MMS) when my D2G was connected on "H"(Hsdpa). I cannot receive that things when signal turned to "3G".
I cannot use D2G for main phone.. Is there any way to connect HSDPA only? I tried to find some apps for do that, but there is no apps for it. If anyone know about the way, Please help me!
Thanks for read my post and please understand my poor english skill

TurboSIM is not the way to go. There are problems with incoming calls not going thru, losing service every now and then/etc
You should really try to unlock the phone by code. Have you tried online unlockers? You may be lucky your phone not to be from the locked down ones and to unlock with ease. Give it a try!

leobg said:
TurboSIM is not the way to go. There are problems with incoming calls not going thru, losing service every now and then/etc
You should really try to unlock the phone by code. Have you tried online unlockers? You may be lucky your phone not to be from the locked down ones and to unlock with ease. Give it a try!
Click to expand...
Click to collapse
I already got code from Ebay seller, and it dose not work.
And now I'm in South Korea so turbosim is only one way unlock it.
And I guess I can use my D2G with turbosim if I can connect Hsdpa only.
Is there any way to do that?

weird network lock?

Hello
I just recently got the optimus 3d. its brilliant!
With the help of this forum I've managed to root and get Clockwork then install thais rom.
amazing speed increase.
But i have just one issue.
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks

after a search it seems other people also have this issue with no reply.
did anyone else have this problem and fix it?

pauliebb said:
Hello
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
Click to expand...
Click to collapse
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave

mistermentality said:
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
Click to expand...
Click to collapse
unlock menu - where you enter the network unlock code.
i'm trying to use my 3 uk sim, its been on contract for over 2 years.

I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave

mistermentality said:
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
Click to expand...
Click to collapse
you're being really helpful so i give thanks.
i have tried o2 and vodafone sims in the phone also but to no avail... always says emergency only or no network, with both showing no signal.
would flashing the original orange rom back then retrying the lock code help? as of right now when i go to the unlock menu and click network lock it prompts a message stating my phone has no personalization.

sorry missed out a little bit of info.
the only network that works is orange, it gets full signal and works perfect, but i'd really like to use my contract sim instead of pay as you go extra on orange.

I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave

mistermentality said:
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
Click to expand...
Click to collapse
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!

pauliebb said:
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
Click to expand...
Click to collapse
http://videobam.com/ScZMP

Well having watched your videos I can clear up something, I think.
I had searched for terms based around "no personalisation available" which means your code did not work but searching for the actual message in the video "your phone is not personalised" produced completely different results.
That specific message means the option you are clicking on is not locked (not personalised by your provider) at least according to various pages I have found including a few on other well known Android forums so if that's correct your unlock did actually work and that is why the message appears.
The page at http://www.cpkb.org/wiki/LG_enter_NCK_code also mentions this code and its cause.
If the other sims you try offer you data or mobile but do not connect, yet you can make calls, then you need to set up your apn for that provider. The apn tells your phone how to connect to your provider.
This is really easy to do but you will need a free app called Apn global from the android market at https://market.android.com/details?id=osatek.apn.global obviously you need it on your device which can be done in various ways, possibly easiest if you can connect via wifi and go to the market.
Install and run it, pick the name of your provider (the provider whose sim you wish to use) and it will create the mms and internet settings for you. Then mobile data should work.
Alternatively if you have an android phone which you already use that sim on, install to that phone and choose the apps backup option which will backup your exact settings to sd card so you can import them to another android phone.
If you have other providers apns on there you will probably need to tell the phone to use your new settings. Simply go to your phones settings menu, find the wireless settings option and click it then scroll down the screen to "mobile networks" and click that. Then click "Access point names" and choose the desired provider. I have three on my phone and you can always revert to any other settings if you change provider later.
The apn app is very useful, I have used it on a few phones, it has a large list of providers worldwide so you should find your choice of provider there and hopefully that will solve your problem.
Dave

Thanks for the reply dave, but I have yet more bad news sadly.
I can't actually make calls, as shown in the second video it shows no network/emergency calls only.
It's hard to believe no-one else has this issue.
I have owned lots of android in the past(started with g1, then hero, then jumped to zte blade then galaxy 1, now this) none of them posed any difficulty removing network lock.
Its such a strange problem that a search of this forum shows at least one other person had this issue but no-one could help.

Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave

mistermentality said:
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
Click to expand...
Click to collapse
I have with error "Unable to connect to this network at this time. Please try again later."

I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
I've been using the nightly builds of CM7 since they came out and have had no network problems. I then installed version 7.0 [stable] when it came out, and just yesterday I installed version 7.0.3 [stable].
I have had no signal since, and whenever I try and select my network from the Settings > Wireless & Networks > Mobile Networks > Network Operators, it comes up saying "Unable to connect to this network at this time. Please try again later.".
It is nothing to do with my network provider, as my brother's phone works fine and he is on the same network as me.
I am on Three Mobile.
Please help!
RESOLVED: I just wiped all userdata and reflashed CM 7.0.3, I'm a very impatient person
Click to expand...
Click to collapse
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave

mistermentality said:
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
Click to expand...
Click to collapse
I'm going to try reinstall the original orange rom that came with it and downgrade baseband, if that fails to work after a full reinstall using lgflashtool I'll have to try get another phone.
thanks for all your help dave, i really appreciate it!

A popular unlock site says the only steps needed to unlock to any network are...
1. Input a non accepted simcard
2. Phone will display enter “Sim network unlock PIN” or “Enter Network Unlock Code”
3. Input the 8 or 16 digit unlock code that was emailed to you
4. Phone is unlocked!
If you did this, which you obviously have, your phone is unlocked and the problem must be something else but if you're going to flash a copy of the orange rom you might want to check first with one of the more knowledgeable users here that the rom won't replace some of the locks you already removed.
I checked around and from what I have found it should be as easy as put the new providers apn on your phone, select their settings from mobile networks menu for provider and also mobile data and that should work.
One orange customer who unlocked a different model android phone found that all they had to do was flash the radio only (not the rom), not sure how you do that but there are probably guides on xda.
Dave

I flashed the original orange rom and after flashing the froyo basrband it suddenly worked. Flashed gb again and it still worked, seems i just hsd to reflash basebsnd/radio like you said.
Thank you so much
Sent from my LG-P920 using Tapatalk

Hi pauliebb,
I have the same problem that you had. I bought a used unlock O3D vodafone ES to gift to my brother, he lives in south america and he told me that the mobile does not recognize his SIM. What did you exactly do you did to reflash the baseband firmware???
I supposed thet the mobile is unlock because it shows the same message when enter to the unlock options "phone is not personalised"
Regards

the same problem
i have the same problem, i have phone from plus gsm poland, phone is not personalizet but read only sim card from plus, diffrent card not read and show info no sim card, help me how resolve this problem?

Phone wont SIM unlock

I've used the method described in the Sim Unlock thread to generate my code, but I can't get the unlock code request (dialogue box) to come up on the phone. I've turned it off and inserted a different SIM (it was originally O2, now it's GiffGaff, although I believe they use the O2 network) but I don't get the prompt to enter my unlock code. I can scan for networks and register on the O2 network, but I get No Service errors.
Tried a variety of ROMS. I got asked for the code on a Cyanogen one but it always refused it and asked for it at every boot. I've also SuperCID'd to 11111111.
Any clues?

Just reset phone to 1.78 stock and on first boot spotted a message "Restricted Access Changed". Does this mean anything?

So it would appear that putting a GiffGaff sim into an O2 locked phone won't trigger the unlock request. But putting a T-Mobile one in does. It's accepted the code, but I'm still getting 0 bars of reception.
Does anyone has any ideas?

Galaxy S8+ not prompting for unlock code

I have one galaxy s8 which was claimed to be unlocked b4 buying it,put in my sim and it's writing "invalid sim card,sim card not supported"if i go to settings and search for available networks,it will bring different networks but wont allow me to register on it.if i try to call...it will say "not registered on network"
I made an enquiry and they said if it is locked,it should prompt for an unlock code immediately i put my sim inside.even if i wana unlock again,d phone is not asking for any unlock code neither is it asking for unfreeze code.i also tried secret codes with it and it is not working #7465625*638#.it is a branded at&t phone

You may need to configure the APN for the new carrier manually. Go to settings, connections, mobile network, then APN (Access Point Names), select add and type in new APN settings.
However if that doesn't work, It may be hard locked. Meaning that an invalid sim unlock code was entered too many times. In my past experiences if it doesn't prompt you for the code when you enter a new sim card it is either hard locked or already unlocked and needs the APN settings configured. However after inserting a new sim card the phone would normally configure the APN automatically and only on occasion would I need to modify it to get data/text working properly.
Sent from my SM-G955U using Tapatalk

invalid sim card,sim card not supported means it is locked device, i would like to help you to unlock it if you're interested

I'm facing this same issue. When I got the phone I installed an unbranded firmware (XAA/XAA/ATT) and I've since upgrade to Oreo. I can't seem to restore an ATT firmware so I can be prompted to enter the unlock code. Any suggestions?

make sure you using non at&t sim and it must be an active sim card. submit an unlock request to at&t on their website or use an unlock service like attunlocker.us to get your code.

andykit said:
make sure you using non at&t sim and it must be an active sim card. submit an unlock request to at&t on their website or use an unlock service like attunlocker.us to get your code.
Click to expand...
Click to collapse
The issue is there's no prompt to enter the unlock code.

is the SIM card active that you are using? what SIM is it?
markgm said:
The issue is there's no prompt to enter the unlock code.
Click to expand...
Click to collapse

andykit said:
is the SIM card active that you are using? what SIM is it?
Click to expand...
Click to collapse
Yes, it's a T-mobile SIM.

Sorry to necro, but does no one have a solution for this? I've seen plenty of threads such as this but very few solutions.

Necro double-post, I'm really asking for it...
First, you have to get an unlock code from the carrier. I had AT&T and it told me my phone was active under an account (previous owner). When you call AT&T and ask for an ulock they loop you to the website and you can't progress there, so you just have to ask for "customer service" twice and then get to the second level support. They can get you an 8 digit code for unlock. But I still never got prompted for the code and neither AT&T (5 calls), Cricket (3 calls), or xFinity (3 calls) could tell me how to get to the unlock screen. The following did it.
My solution was to use the following method, as found on https://www.tenorshare.com/samsung/samsung-unlock-code.html:
Step 1: Open the phone and type #7465625*638*# in the dialer.
Step 2: Then, it will ask for the Samsung Reset Code, it is an 8-digit code.
Step 3: Provide it and you will be done.