Related
Hi,
I have a big problem!
Every rom is very slow for me, I mean stuttering al over the place.
I tried wipes, install RUU 1.45, switch SD cards, everything.
No matter how I start from scratch, I always have stuttering
What in earth's name could be wrong????
Faulty phone I would imagine.
xaccers said:
Faulty phone I would imagine.
Click to expand...
Click to collapse
Yup...Seeing as your stats point to "not a noob" ill assume you know the basics. This points me to hardware issues. Figure out a legit issue and have HTC replace the phone. Thats what I would do...Ive NEVER had ANY lag aside from the app drawer on stock ROM. Everything is is fast, right from the start without any second reboot.
Matt
mrg02d said:
Yup...Seeing as your stats point to "not a noob" ill assume you know the basics. This points me to hardware issues. Figure out a legit issue and have HTC replace the phone. Thats what I would do...Ive NEVER had ANY lag aside from the app drawer on stock ROM. Everything is is fast, right from the start without any second reboot.
Matt
Click to expand...
Click to collapse
Thankz, starting to think that myself.
What could be a legit issue to report to them
LittleH79 said:
Thankz, starting to think that myself.
What could be a legit issue to report to them
Click to expand...
Click to collapse
How about "My phone is extremely slow, it's practically unusable, something is obviously wrong"
Flash the original ROM too, basically put the phone back to the same state as you bought it so they can't try and claim you broke it installing a custom ROM
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
What firmware are you running?
Is it the same firmware on both phones?
What is the launcher?
Have you tried a different modem?
Are you using a battery saver like juice defender?
Are you using an ad blocker?
Are you using a specific kernel? Oc? Uv?
Need for specific info
ssa2204 said:
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
Click to expand...
Click to collapse
You know, for the rather lengthy post, you really have not explained any detail about your issue.. You have a generic 'I have an issue, the Infuse sucks' post and its not going to help anyone resolve your issue. I find it EXTREMELY hard to believe that you have 2 infuses having the SAME EXACT ISSUE. Yes, there will be times when you get a defective phone or it isnt working up to your standards, but to have 2 defective phones with the same defect? You need to play the lottery. Also, i suggest you send the phones back. It sounds like youve already made your mind up and have pretty much bashed the samsung infuse in that entire post. The same samsung infuse that myself, and plenty of other people live with day to day and have absolutely 0 complaints.
I will give you $20.00 a piece for them!!!!
ssa2204 said:
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
Click to expand...
Click to collapse
Simple . Hack it and put cm7 on it if you really need speed. Maybe its your screen protecter. Wipe the screen off. Cm9 can be sluggish, for speed go to miui on gingerbread or cm7
Id be willing to buy one of the infuses
Trust me...sounds like you got two defective units...which like Scott, I find hard to believe...but hey its possible-idk when you got hem.but if it hasn't been a year then put them back to stock with gtgs unbrick and file a warranty claim with Samsung...the infuse is a great phone and I never had the problem you described...I do have a question though...did you get them both at the same time? Cause I don't see why you would get a second if your first was having problems
Anyways...if you wanna sell one hmu...I may buy one depending on the price and if I can get the money (I think I already may have one lined up for $170 just need to get the money)
Sent from my HTC PH39100 using xda app-developers app
Never really had any problems with samsungs beside the only issue I have ever had with ALL Samsung phones .. They have the worst RF signal/strength out of any company! I miss the days of my old Nokia RF ..
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Android Law #1: Costum ROMs are ALWAYS 10x better than stock.
Wow an i cant find one issue. Always great signal never inresponsive u sure u have an infuse
Sent from my SGH-I997 using xda premium
Prometh1216 said:
Wow an i cant find one issue. Always great signal never inresponsive u sure u have an infuse
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
Hehehe, what ROM u running?
Sent from my SAMSUNG-SGH-I997 using xda premium
qkster said:
What firmware are you running?
Click to expand...
Click to collapse
One is using the GB posted by jscott30 here, the other is the plain official Samsung GB via Kies. Mine is then UCLB3
qkster said:
Is it the same firmware on both phones?
Click to expand...
Click to collapse
No
qkster said:
What is the launcher?
Click to expand...
Click to collapse
Both stock
qkster said:
Have you tried a different modem?
Click to expand...
Click to collapse
No, thought never occurred to me that I should look at this as a solution.
qkster said:
Are you using a battery saver like juice defender?
Click to expand...
Click to collapse
Neither.
qkster said:
Are you using an ad blocker?
Click to expand...
Click to collapse
Nope
qkster said:
Are you using a specific kernel? Oc? Uv?
Click to expand...
Click to collapse
2.6.35.7-I997RUXK53-CL366622 for mine (GB rooted ROM) the other would be whatever came with the official Samsung GB release.
qkster said:
Need for specific info
Click to expand...
Click to collapse
Again this has been a recurring problem since purchase, and during this time I have had stock Froyo, rooted Froyo ROM, GB update, and for one now a the GB rooted ROM.
When the slow to unresponsiveness occurs there does not appear to be any specific cause. Prior to updating to the rooted GB I had used GO Taskmanager, and long before that some other app I long since forgot the name of. Point was that they had shown that neither CPU was excessive, or memory was used up. Both phones have data services disabled and are strictly Wifi only. There are no tasks or extra programs run in the background (though did install Connectbot today). I no longer use any Live wallpaper. After updating to the rooted GB I left the phone in that state (no software installed) for a week or so, and the problem still occured.
This occurs when calling or answering calls, but as previously posted occurs sometimes just opening the Applications menu as an example. So it is not a specific task or program that is slow or unresponsive. Earlier this evening I got a call, slide the bar across to answer and the screen just hung there for a few moments. This time it was at least not long enough that I missed the call. When the call was done I looked and there simply was nothing running on the phone. No apps, no web browser or mail, in fact I was not even connected to the wifi (I have data 3G/4G service disabled on the phone).
are you completely wiping before every flash youve done? have you tried a complete wipe and start from fresh?
ssa2204 said:
One is using the GB posted by jscott30 here, the other is the plain official Samsung GB via Kies. Mine is then UCLB3
No
Both stock
No, thought never occurred to me that I should look at this as a solution.
Neither.
Nope
2.6.35.7-I997RUXK53-CL366622 for mine (GB rooted ROM) the other would be whatever came with the official Samsung GB release.
Again this has been a recurring problem since purchase, and during this time I have had stock Froyo, rooted Froyo ROM, GB update, and for one now a the GB rooted ROM.
When the slow to unresponsiveness occurs there does not appear to be any specific cause. Prior to updating to the rooted GB I had used GO Taskmanager, and long before that some other app I long since forgot the name of. Point was that they had shown that neither CPU was excessive, or memory was used up. Both phones have data services disabled and are strictly Wifi only. There are no tasks or extra programs run in the background (though did install Connectbot today). I no longer use any Live wallpaper. After updating to the rooted GB I left the phone in that state (no software installed) for a week or so, and the problem still occured.
This occurs when calling or answering calls, but as previously posted occurs sometimes just opening the Applications menu as an example. So it is not a specific task or program that is slow or unresponsive. Earlier this evening I got a call, slide the bar across to answer and the screen just hung there for a few moments. This time it was at least not long enough that I missed the call. When the call was done I looked and there simply was nothing running on the phone. No apps, no web browser or mail, in fact I was not even connected to the wifi (I have data 3G/4G service disabled on the phone).
Click to expand...
Click to collapse
Task manager is NOT the best app to tell you what is running in the background.
Maps and other location apps may not be listed but will consume resourse that can be the cause of your lag.
The fact that stopping wallpaper or live wall paper off alleviate the condition may suggest that the phone is running at max capacity. Steps to reduce the load improves it. Live wp, facebook, maps, stock email and other device manager from stock att was one of the first @#$% I took out on any rom I run.
Having a large amount of apps installed can also cause this lag. The OS may only be able to handle so many.
Have a poor signal at the time of the call may also be an issue, especially if both of your phones have this issue occasionally but not consistently.
Lock screen can also be a factor. Some sleep setting may also cause the phone to wake up poorly. I get around this by turning off my lock screen. On the call settings, you can also change the answering options so that it will override others and make it easy to answer.
On any firmware - stock or modded, after you have the phone running for an extended period of time without a reboot, you may start to see some lags. This may be across all devices. You may need to reboot it occasionally or boot into recovery and wipe the cache.
These issues may or not go away once you have a device with more power or resources..ex: dual or quad core, 1gb or 2gb ram etc..my guess is when a device has more power, programmers will come up with more resourse intensive apps that may hinder the phone as well.
Lastly, pay attention to your battery meter. As the power dips below 30%, there are steps taken by the OS to conserve the battery. This may give you lags as well..possibly one of the reason why it seems random also.
If you wanted to test out the lag issue due to background apps, go to settings/account and sync. turn off background data. You will retain the (radio) phone and text but there will be no email/facebook, weather, widgets/market/amazon etc updates unless you manually update them. If this runs smoothly but lags when you turn it back on, you can start the process of narrowing down your culprit.
gl
So I've had my TF700 for almost a year now and I've always had a random reboot issue. Each patch would change, but recently I've upgraded to 4.1.1 Android version (Kernel: 3.1.10-0001) (Build: JRO03.us_epad-10.4.4.25-20121228) and have noticed that the tablet seems sluggish and I'm getting more reboots. Normally if I just read or websurf it wasn't bad. After about a week or so of constant use it would freeze or reboot.
However after the upgrade I've started playing a few games and the device seems to crawl when switching from one app to another (even in performance mode) and the reboots come randomly.
Is there any advice? Should I take it back to bestbuy and trade it in while it is still under warranty?
DarqAnshin said:
So I've had my TF700 for almost a year now and I've always had a random reboot issue. Each patch would change, but recently I've upgraded to 4.1.1 Android version (Kernel: 3.1.10-0001) (Build: JRO03.us_epad-10.4.4.25-20121228) and have noticed that the tablet seems sluggish and I'm getting more reboots. Normally if I just read or websurf it wasn't bad. After about a week or so of constant use it would freeze or reboot.
However after the upgrade I've started playing a few games and the device seems to crawl when switching from one app to another (even in performance mode) and the reboots come randomly.
Is there any advice? Should I take it back to bestbuy and trade it in while it is still under warranty?
Click to expand...
Click to collapse
If you're not into rooting/custom rom etc. which will voids your warranty, you should take it back and exchange for another device like Samsung, nexus etc.., but not another tf700.
buhohitr said:
If you're not into rooting/custom rom etc. which will voids your warranty, you should take it back and exchange for another device like Samsung, nexus etc.., but not another tf700.
Click to expand...
Click to collapse
May I ask your reasoning for this? I have the keyboard and have loved the ability to use my USBs and the SD cards for both keyboard and device.
DarqAnshin said:
May I ask your reasoning for this? I have the keyboard and have loved the ability to use my USBs and the SD cards for both keyboard and device.
Click to expand...
Click to collapse
Due to Asus's design issue (slow flash memory was installed cause I/O bottle neck), it's not running well with stock rom. If you willing to unlock your device to use custom rom/kernel which make your device fast and smooth but will voids warranty. If you hold on to stock rom, you will be very frustrating about the slowness, stuttering and freezing. With tf700, if an app freeze or or hang (due to I/O poor design issue) will cause your device to reboot. Also a high percentage of hardware defects are to be considered, you better off go with Samsung or Nexus.
buhohitr said:
Due to Asus's design issue (slow flash memory was installed cause I/O bottle neck), it's not running well with stock rom. If you willing to unlock your device to use custom rom/kernel which make your device fast and smooth but will voids warranty. If you hold on to stock rom, you will be very frustrating about the slowness, stuttering and freezing. With tf700, if an app freeze or or hang (due to I/O poor design issue) will cause your device to reboot. Also a high percentage of hardware defects are to be considered, you better off go with Samsung or Nexus.
Click to expand...
Click to collapse
I see. Is it possible to fix the rebooting by Romming? I have no problem voiding warranties, but the constant reboots are getting annoying.
DarqAnshin said:
I see. Is it possible to fix the rebooting by Romming? I have no problem voiding warranties, but the constant reboots are getting annoying.
Click to expand...
Click to collapse
The answer is yes and no. There are multiple issues related to random rebooting. Possible reasons: JB software bug, bad apps, wifi driver and hardware. You won't know until you try to fix it. That's is why I recommend not to dive in since you already see "issue" with a brand new device. The risk is on your side more than the good.
buhohitr said:
The answer is yes and no. There are multiple issues related to random rebooting. Possible reasons: JB software bug, bad apps, wifi driver and hardware. You won't know until you try to fix it. That's is why I recommend not to dive in since you already see "issue" with a brand new device. The risk is on your side more than the good.
Click to expand...
Click to collapse
I see. Thanks for the advice.
Are there any particular tablets out there that somebody would recommend? I'm not a big fan of the Nexus, as nice as it is. I am kind of attached to my SD cards.
To be honest, there really isn't a good alternative if you want the keyboard-dock option.
Also, I'd be willing to bet that most TF700 owners don't have "random" reboots.
However, before unlocking your device, please tell us a little more about your setup - do you have tons of apps installed? What about apps like System Tuner? I'd recommend running as close to stock as possible (least apps installed) and see if the reboots still occur.
Just to clarify, you've had random reboots from day one of owning the device?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
To be honest, there really isn't a good alternative if you want the keyboard-dock option.
Also, I'd be willing to bet that most TF700 owners don't have "random" reboots.
However, before unlocking your device, please tell us a little more about your setup - do you have tons of apps installed? What about apps like System Tuner? I'd recommend running as close to stock as possible (least apps installed) and see if the reboots still occur.
Just to clarify, you've had random reboots from day one of owning the device?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Just to add my two cents....
I bought a TF700 last summer. It was fine until the latest round of OTA upgrades from Asus in November or December; then I started getting random reboots as well, and the tablet became slow as a slug in molasses even in performance mode (which I have to set as soon as I boot in order to even get minimally-acceptable performance). I too hate to give up the keyboard and extra storage, but I have to admit this thing has been a disappointment.
mudge
iCurmudgeon said:
Just to add my two cents....
I bought a TF700 last summer. It was fine until the latest round of OTA upgrades from Asus in November or December; then I started getting random reboots as well, and the tablet became slow as a slug in molasses even in performance mode (which I have to set as soon as I boot in order to even get minimally-acceptable performance). I too hate to give up the keyboard and extra storage, but I have to admit this thing has been a disappointment.
mudge
Click to expand...
Click to collapse
Did you try a fresh install after this happened? Obviously, that kind of slowness is not even close to normal, even for a completely stock device...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
To be honest, there really isn't a good alternative if you want the keyboard-dock option.
Also, I'd be willing to bet that most TF700 owners don't have "random" reboots.
However, before unlocking your device, please tell us a little more about your setup - do you have tons of apps installed? What about apps like System Tuner? I'd recommend running as close to stock as possible (least apps installed) and see if the reboots still occur.
Just to clarify, you've had random reboots from day one of owning the device?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Well the random reboots came after the second firmware upgrade. I kind of just figured that it had to deal with until the next firmware upgrade. I tend not to install a ton of applications on the device. I have the google apps (gmail, voice, talk, authenticator, drive, sky maps, skydrive, maps), Games (Rage of Bahamut, Transformers Legends, Tegra Zone), Books (Kindle, Adobe Reader, Comixology), Web (Youtube, Chrome, Netflix) and Kaspersky.
I have held off on the firmware upgrades until I was certain that there wouldn't be a major firmware upgrades coming down the line. The reboots weren't bad. Usually if I left the comixology, kindle, and ran mutliple games for a long time with the system would other slow down or lock up and I would just reboot. After this firmware it would just reboot if I opened a single app and shut off the screen. If it didn't reboot, when I unlocked the screen the device would just become incredibly slow.
I just got off the phone with Best Buy and they said the only thing I would be able to trade for is another TF700 with the warranty I have.
jtrosky said:
Did you try a fresh install after this happened? Obviously, that kind of slowness is not even close to normal, even for a completely stock device...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
I'm going to be honest with saying I have been nervous about doing this before I talked to others to see if this was a normal event for the device.
DarqAnshin said:
I'm going to be honest with saying I have been nervous about doing this before I talked to others to see if this was a normal event for the device.
Click to expand...
Click to collapse
I would definitely not call random rebooting "normal" for the TF700. Obviously, there are some folks that are having issues with random reboots, but I think that is a very small percentage. To be honest, you can do a google search for just about any device + "random reboot" and you'll get results for almost every device known to mankind. I also believe that the problem can usually be fixed by starting clean and slowly introducing your needed apps. Yes, it's a pain in the a$$ and you shouldn't need to do it, but I truly believe that most of these issue can be fixed with a little effort.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
I would definitely not call random rebooting "normal" for the TF700. Obviously, there are some folks that are having issues with random reboots, but I think that is a very small percentage. To be honest, you can do a google search for just about any device + "random reboot" and you'll get results for almost every device known to mankind. I also believe that the problem can usually be fixed by starting clean and slowly introducing your needed apps. Yes, it's a pain in the a$$ and you shouldn't need to do it, but I truly believe that most of these issue can be fixed with a little effort.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Is there an instruction manual for a clean installation?
DarqAnshin said:
Is there an instruction manual for a clean installation?
Click to expand...
Click to collapse
First download Asus full frimware and unzip the zip file to the root of your microsdcard. Then go into settings -> backup and reset, tab on Factory data reset this will auto boot into your stock recovery and it will wipe data. OR you can boot into stock recovery and select "wipe data". Once done boot int recovery and just wait for few second, it you auto flash the Asus full firmware.
jtrosky said:
Did you try a fresh install after this happened? Obviously, that kind of slowness is not even close to normal, even for a completely stock device...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
No, I haven't yet. I keep hoping there would be another OTA from Asus that would fix the problem. I've rooted my device, but that's all. I've not even installed recovery, and the bootloader is still locked. The reboots don't come often enough that they don't really bother me anymore. What really bugs me is that the tablet was working great until that pair of OTA's at the end of last year. Up till that time I had no reboots and everything was working smoothly. Like an idiot I installed them and now aside from the reboots the response lag is terrible. I can tap on the clock to bring up the menu and it can take up to 5 seconds before the menu even appears.
I'll get around to doing a fresh install one of these days, but I've been too busy.
mudge
iCurmudgeon said:
I keep hoping there would be another OTA from Asus that would fix the problem.
Click to expand...
Click to collapse
I wouldn't count on it, since it is not a "known issue" with the TF700, as far as ASUS is concerned...
What really bugs me is that the tablet was working great until that pair of OTA's at the end of last year.
Click to expand...
Click to collapse
That might suggest it's an app compatibility issue introduced by the update -- I hope so for your sake. (I've had that happen a few times, too.)
Up till that time I had no reboots and everything was working smoothly. Like an idiot
Click to expand...
Click to collapse
Well... I would hardly call you an idiot for installing a manufacturer-provided update. I must admit I am slowly weening myself off of the Ï have to have the brandnewest bestest EVA update" because I have spent so much time fixing whatever issues a new update brought -- I am slowly beginning to understand the motto if it ain't broken, don't fix it.
I installed them and now aside from the reboots the response lag is terrible. I can tap on the clock to bring up the menu and it can take up to 5 seconds before the menu even appears.
I'll get around to doing a fresh install one of these days, but I've been too busy.
mudge
Click to expand...
Click to collapse
Given you're still sporting stock unlocked, that's the only route available... for now. Once you unlock and go custom, you'll be happier. :good: Hold on, my friends.
My first post here. I've been lurking and learning for a year or more and this is the most knowledgeable place I know of.
I have the att version of this tablet and I am having serious crashing issues. I can use an app for about 20 minutes or so and it will blue screen and restart itself. After it happens once it will do it every few minutes until I leave it alone for a while. Sometimes I need to hard restart it and sometimes it will restart on its own but the screen doesn't come on. Only sound. As far as I can tell it's not overheating and this will happen even if I install nothing from the play store and just use the factory apps.
I have reset to factory many times and reinstalled the firmware with kies and that didn't help. I have returned the tablet to att for a replacement and I have the same problem with the replacement. I'm past the 14 days now and would need to return to Samsung but I don't want to do that if there is something I can do on my own.
Anyone else having these issues or can point me in the right direction to fix this?
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
I am sad to say that I am experiencing the same issue. I have noticed that I experience the issue more when playing games and / or when there is a lag in data transfer in an application. I can tell this usually when playing a game that is synchronized with the server I will experience the blue screen of death and when I restart and load the game again the game is several moves behind where I actually was. I usually don't experience this error in a lot of other applications especially word processing applications, but I have noticed that it is an issue. I assume its software related, and though it is frustrating, I'm glad to know I'm not the only one.
For a short time I thought that it was related to frequent use of the touchscreen, but I'm not sure that this is true. I don't feel like mine restarts once every 20 minutes.
Sadly I have not found a solution to the problem. Any help would be greatly appreciated. If anyone needs any logs or system information; if you can tell me how to send it I would gladly send it.
Sent from my SAMSUNG-SM-P907A using XDA Free mobile app
Yes. It is very nice to know I'm not the only person having the issue.
20 minutes is really more of an average. Sometimes I can go longer without an issue but it is guaranteed it will crash.
You bring up a great point that I didn't notice. It is more frequent when it is an app that uses a lot of data.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
No such issues on the international P905... Not in any of the games I play (It does 6 hours straight without issue) nor in data-heavy apps.
So it's likely AT&T-branded related.
My ATT version occasionally has a few apps that crash. I just restart and usually it's good. It is the same apps that do it so I don't thinks it the tablet.
I am experiencing the same thing on my P907. Can't seem to nail down the culprit.
Are any of you that are having this issue rooted?
Isun said:
Are any of you that are having this issue rooted?
Click to expand...
Click to collapse
I am but I believe I saw this happen before I had rooted. Its odd its never rebooted when I am using anything. It seems to happen when its idle./
Jeff
Earthdog said:
I am but I believe I saw this happen before I had rooted. Its odd its never rebooted when I am using anything. It seems to happen when its idle./
Jeff
Click to expand...
Click to collapse
I had the same issue then realized it was connected to Knox. I had 'Frozen' all Knox connected apps after I rooted an thought that might be it. I did a new root and it worked fine till I installed SuperSu which was not the issue specification but rather the fact that it disables Knox during the installation. I did one more clean wipe then when I rooted this time I just left Knox alone and I have had zero random reboots or crashes and I have not tripped Knox.
No, no root. Stock. I have minimised the frequency by switching from samsung keyboard to the swipe keyboard but it still occurs.
Sent from my SAMSUNG-SM-P907A using XDA Free mobile app
It happened when it was stock and it happens rooted. It's gotten to the point now that I went back to my iPad. I'm not liking the iPad since I've switched but I just can't use the note with it crashing all the time. I don't know what else to try.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
I've seen a report or two about stability issues related to micro USB cards. If any of you are using one it may behoove you to try shutting down, removing the card and running without it for a while just to rule that out. Sometimes a corrupted card can do it when an application writes or reads from a particular location of the card. It's worth a shot.
Mine doesn't crash. But I feel it freezes occasionally. Itis actually subtle, but I can feel it. Especially, I certainly feel that my note 3 runs more smoothly then the note pro 12.2. Mine is a wifi version. Has anyone else got the same feeling? How can I optimize the device?
dhu6719 said:
Mine doesn't crash. But I feel it freezes occasionally. Itis actually subtle, but I can feel it. Especially, I certainly feel that my note 3 runs more smoothly then the note pro 12.2. Mine is a wifi version. Has anyone else got the same feeling? How can I optimize the device?
Click to expand...
Click to collapse
Do you use a microsd card? Most cards are really slow compared to internal memory. The Note Pro seems to install whatever it can on External-sd when adding a new app. Go into application manager to move all apps back to internal storage. See if that helps with the stutters and freezing.
Sent from my SM-P900 using Tapatalk
dodo99x said:
Do you use a microsd card? Most cards are really slow compared to internal memory. The Note Pro seems to install whatever it can on External-sd when adding a new app. Go into application manager to move all apps back to internal storage. See if that helps with the stutters and freezing.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
All my apps are installed internally. I got some time to run the benchmark tests and the scores all seemed to be normal. However, in Antutu, the memory score of the note pro is about 60% of the score of note 3. Could the memory be the reason for the stutters?
So I called Samsung and I am sending it in for repair. As I said in my first post I already swapped for a new one at att and I have the same results so I'm not thrilled about sending this in just to have the same issues with whatever they send back to. Be it a new tablet or if they say mine is fixed. I didn't pay over $900 for something I can't use so I will get this resolved one way or another. I will report back when it's returned to me.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
I think I may have licked it and not really sure why but I've gone from a dozen crashes a day to zero for the last few days. I went into Kies and did a Firmware Upgrade and told it to completely wipe out all of my data. It downloaded the firmware and reinstalled, I rerooted restored everything from Titanium Backup and its all good so far... Something to consider
joscwy said:
I am sad to say that I am experiencing the same issue. I have noticed that I experience the issue more when playing games and / or when there is a lag in data transfer in an application. I can tell this usually when playing a game that is synchronized with the server I will experience the blue screen of death and when I restart and load the game again the game is several moves behind where I actually was. I usually don't experience this error in a lot of other applications especially word processing applications, but I have noticed that it is an issue. I assume its software related, and though it is frustrating, I'm glad to know I'm not the only one.
For a short time I thought that it was related to frequent use of the touchscreen, but I'm not sure that this is true. I don't feel like mine restarts once every 20 minutes.
Sadly I have not found a solution to the problem. Any help would be greatly appreciated. If anyone needs any logs or system information; if you can tell me how to send it I would gladly send it.
Sent from my SAMSUNG-SM-P907A using XDA Free mobile app
Click to expand...
Click to collapse
im having the same problem. it occurs almost always when im playing games. I thought this device's hardware was top notvh for a tablet but it can only run on the lowest quality settings of most games. im very disappointed.
I experience this too, but it usually happens when the cover is open and it's on the back side of the device, it sometimes interact with magnetic sensor (some little movements of the case) and causes soft-reboot.
Nothing happens if cover is on the front side.
I should have my tablet back tonight or tomorrow depending on UPS. they sent me an email stating they replaced a component (whatever that is) and updated the software. We'll see if that fixes it.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Have noticed over the last couple of days that my phone has become very slow.
It's a sim free phone in the UK and completely stock. I have not installed anything new app wise or made any kind of changes I can put it down to. When first purchased I found the phone to be very snappy in and out of apps despite the mid range hardware and 2gb ram.
I have no more than a dozen as installed . Just don't understand what's going on as it seems like there is a delay when you select anything or switch in and out of the app tray etc.
Rebooting it doesn't help?
Funny enough it does seem to have improved things. It was almost like the old Samsung slow down the get on the galaxy phones. Very strange, will just have to monitor it and see how things go.
hpsauce37 said:
Have noticed over the last couple of days that my phone has become very slow.
It's a sim free phone in the UK and completely stock. I have not installed anything new app wise or made any kind of changes I can put it down to. When first purchased I found the phone to be very snappy in and out of apps despite the mid range hardware and 2gb ram.
I have no more than a dozen as installed . Just don't understand what's going on as it seems like there is a delay when you select anything or switch in and out of the app tray etc.
Click to expand...
Click to collapse
What ext sd card you are using? And did you merge it with internal sd card?
If not and your phone is just as simple and clean as you mentioned just earse it to factory default by going to reset
Sent from my HTC One A9 using Tapatalk
Am using a SanDisk ultra 64gb card but have not used apps etc on it as don't really have many downloaded apps and didn't see the needed to free up space.
Don't really want to completely reset my phone.
Will see how it goes
Ive had the same issues, not sure why... cant even get google maps to load properly and Spotify locks up everytime I try to change song.. not good HTC!!
Simon_WM said:
Ive had the same issues, not sure why... cant even get google maps to load properly and Spotify locks up everytime I try to change song.. not good HTC!!
Click to expand...
Click to collapse
I had a time that A9 got hot and slow, reboot didn't help. But I don't know what I did, it just went back to normal somehow. Fast and rarely get hot.
Alpert3 said:
I had a time that A9 got hot and slow, reboot didn't help. But I don't know what I did, it just went back to normal somehow. Fast and rarely get hot.
Click to expand...
Click to collapse
My doesn't get hot, it just stupidly slow, and really annoying, but O2 haven't related the 6.0.1 Firmware so maybe that might fix the performance? otherwise I might root it and overclock it a little...
Really annoying as its only 4 months into a 2 year phone contract!
Simon_WM said:
My doesn't get hot, it just stupidly slow, and really annoying, but O2 haven't related the 6.0.1 Firmware so maybe that might fix the performance? otherwise I might root it and overclock it a little...
Really annoying as its only 4 months into a 2 year phone contract!
Click to expand...
Click to collapse
In that case i suggest you to contact htc support or your carrier to demande a new device.
try root thing at last when you have no solutions or into a dead end.
Because root will remove the warrant.
Alpert3 said:
In that case i suggest you to contact htc support or your carrier to demande a new device.
try root thing at last when you have no solutions or into a dead end.
Because root will remove the warrant.
Click to expand...
Click to collapse
Yeh, All theher HTC Devices have been fine... this one am not impressed with might take it to the place I orderd it from and see what they say.
Simon_WM said:
Yeh, All theher HTC Devices have been fine... this one am not impressed with might take it to the place I orderd it from and see what they say.
Click to expand...
Click to collapse
I have 4 HTC devices, all of them are no issues.
Try to use a Task killer app, perhaps the 2GB ram have reached max capacity, kill some apps that you are not using and for the love of God disable Google bloatwares like hangout.google books...
My A9 has become extremely slow in the last couple of days.. I have tried dumping cache, cleansing apps, but nothing is working .. it seems that alot of people are experiencing the same thing at the same time .. what is going on ? This phone is becoming an embarrassment for the price I paid for it.
Yeah mine too. It's starting to drive me mad.
Texting is getting worse. Starts fine and just doesn't seem to keep up.
mine too... i'm starting to think about changing rom to cyanogenmod...
It's somehow weird to see that most people who are complaining here are new created account just to say bad things about the A9....SAMSUNG PAID DUDES AGAIN
I kinda have same issue,the phone has been turning off on it's own the last couple of days and then one time when i turned it on a lot of it's features aren't working,notifications doesn't show up on the notificationbar and i can't use shortcuts for gps,etc from it anymore and the onscreen home button doesn't get me home and the touch button doesn't too,it so slow and takes time to load the apps so i can tap on one of em,idk what happened,please help!
I bought one for my girlfriend, HTC one A9 16gb but with more than 5 completely lost... At the beginning everything was just fine, great speed and performance.
Because of it's lack of memory I decided to use the SD card as internal storage, micro SD 64Gb Sandisk class 10. After the format the HTC showed alert about the speed of the SD, it could not be enough fast.
After reinstalling apps and moving the heaviest to the SD it started to be very slow, WhatsApp took too much to open and even Google maps couldn't load properly, taking ages to work.
I ended up taking the SD out, using it as normal external storage. It went back to normal and now works good, the only thing now is that she only had 1.5Gb left for the apps and it runs out super fast just because of the thumbnails images and cache.
Has anyone tried with a high speed SD? Or has noticed this same problem?