My TF pad charges just fine, so there is not any problem with the charger. However, the dock does not charge at all. Even after 12 hours plugged into the wall with the unit turned off, the orange light is still flashing when I boot up. This might be a problem with the firmware. I am running:
HRI66.US_epad-8.2.3.13-20110511
I read somewhere that I should reflash the firmware. I have downloaded this version of the firmware onto a USB drive and the TF recognizes it but will not open the zip file.
What are the steps required to reinstall this firmware? Does anyone know of any other ways to fix the charging problem? The ASUS support site is nearly worthless. I humbly apologize in advance for my ignorance and thank anyone who responds.
that is the Build Number, and mine is the same and I updated everything correctly so it looks like you have the most updated version.
My MobileDock version is EP101-0209
It might be an issue with the dock charger, a hardware issue, the battery may have stopped working, we never know...
if it's a firmware issue, give Asus CS a call and ask them what to do next or how to properly install it.
Does anyone have any other suggestions? My keyboard has stopped charging as well.
Same for me unfortunately
Sent from my Transformer TF101 using XDA Premium App
I had the same issue and had to unplug and wait, switched outlets and it's fine now.
There is definetely something wrong.
Maybe it's designed to fully charge the tablet first then start topping off the dock.
I had the same issue - constant flashing orange led no matter what configuration I tried.. TF docked, TF not docked, TF docked powered on, TF docked power off, change outlets, let it sit for hours and hours (over 24 at one point) etc etc
Nothing worked.
And like yours, my TF always charged - whether docked or not.
Called Asus - w/o even asking any questions they just directed me to the RMA dept.
Instead I just returned it to Amazon and then waited until I could order another one. It took nearly a week, but they finally came back in stock on Amazon (for an hour) and I ordered another.
It should be here Wednesday, so by then I'll know FOR SURE whether it was the first dock that was bad - or if it's my charger / cable.
I'll post back once the new one gets here..
My keyboard is waiting for UPS pickup for a Newegg RMA. The keyboard is deactivated at Newegg now. I'm wondering if they will wait for more stock or give me a refund. I'm just glad I still have the tablet.
Does anyone know how widespread the dock charging problem is, and if newer units have any changes to fix this?
The docks were scarce here in Taiwan, still are. That must be an indication something is rotten in Denmark and Asus knows and are working on it.
Updating from my earlier post: My new keyboard / dock arrived yesterday. When I plugged it in, the LED was solid orange (ironically, this LED looks a lot more "red" whereas on my other dock it was definitely "orange").
I charged it for 8 hours and the LED turned green during the charging time.
So at this point I can definitely say that it was the dock that went bad and would not charge - as opposed to the charger being bad.
I would advise just returning your dock to the place of purchase if it's no longer charging.
Be interesting to see if those having charging problems with the dock have an orange or red led. I have had no issues, but my led definitely looks red. When the charger is charging, it gets very warm (hot). If your dock has been plugged into the charger for more than 20 mins and the charger is not very warm, it probably isn't charging.
Just wanted to update my previous post (2 up) because now my second dock is dead.
Under normal usage everything would worked fine - the battery would drain and then charge - no problems at all.
HOWEVER - There appears to be BIG problem with these docks and I feel this is what is causing (or contributing to) my docks dying. These things have a constant drain on them when the Transformer tablet is attached - even if you power the tablet OFF.
http://forum.xda-developers.com/showthread.php?t=1112835
I believe what is happening in my case is that the dock battery drains to a point where it will no longer accept a charge. In both cases, I had the tablet docked to the keyboard - powered OFF - and did not use it for a week or so. When I went to power it on, the tablet/dock had just enough juice to tell me that the battery was very low (I believe around 1%) and that it needed to be charged - and then it shut down.
OK, fine, no problem. I plugged it in to charge and left it.
The tablet charged up to 100% with no issues, however 72 hours later and again I have a keyboard dock with a constant blinking orange LED that will not charge. Again, I tried charging it with the tablet attached and without - no change. The adapter doesn't even heat up when trying to charge which again tells me that something in the battery on the dock is not accepting the charge.
Looks like this one will be going back to Amazon as well. I'll also contact Asus regarding the issue and will report back what I hear.
Hello,
I Have the same behaviour,everything were fine until I unplug the dock during several days and the charge was down at 0%.
Now, I 'm unable to charge the dock with or without the tablet plugged
I hope that it's only a firmware issue.....................
RSY42 said:
Hello,
I Have the same behaviour,everything were fine until I unplug the dock during several days and the charge was down at 0%.
Now, I 'm unable to charge the dock with or without the tablet plugged
I hope that it's only a firmware issue.....................
Click to expand...
Click to collapse
Sorry to hear it, but thanks for letting us know.
I have a bad feeling that this is an issue that is going to end up biting MANY users after their return period has expired. It seems that the huge majority of TF owners use their tablets / docks nearly every day - if not daily - so they won't run into this problem.
I'm concerned that after a month or so and some of the excitement has worn off, and they put their TF/dock away for several days suddenly their dock will be rendered useless (at least as far as the extra battery goes).
I've just sent a note off to Asus (per their request from my Amazon review) and I'll let you know what I hear back.
OK
thanks you for your action !! and to keep us informed.
For me, a lot of people are concerned ..... as you said...
i have same question too
My dock has same problem, have tried with or without tablet recharging, the led of dock is always blinking red when tablet connected, and dual battery widiget always display it's discharging and slow draining from 40% to 35% now.
In order to consolidate and try to keep this issue in one thread, I'll only be updating this thread going forward: http://forum.xda-developers.com/showthread.php?t=1112835
I just added my latest correspondence with Asus on the matter, but unfortunately it doesn't look like I'm really getting through to anyone of quality over there..
gents,
just wanted to add my possible fix for this issue.
I had this probem and my dock would not charge. Somehow i got it working again. Here are the steps i took, not sure what fixed it in the end but you could try and replicate and see how you get on.
1. I went to charge my keyboard on its own. I left it charging for hours and it was still flashing red.
2. docked the keyboard and the power widgets showed no juice within the dock althought it worked as a keyboard.
3. I plugged the power in the dock while docked and on. It showed that it was charging the tablet but not the dock. The dock stayed at 0%.
4. I left the two charging while on for a few hours. The tablet was now showing as charged but nothing still in the dock. I then shut down the device with a turn off but left the power and the dock in. As i shut down the light on the side went to solid red and stayed solid red while the device was off.
5. I left the device off but with the charger in the docked keyboard for about 10 minutes. I then turned the device on while docked and still charging. When the device turned on the battery widgets showed the dock with 35% charge. i left the device alone for a while on and dokced and charging and after about 10 minutes the dock charge started going up. I left the dock charge while the on the tablet was on and docked until the dock was charged to 100%. I then turned the tablet off. took the charger out and undocked. Turned the tablet on while on its own. Then docked it with the dock with no charger in and da daaar the keyboard showed 100% charge and was working......yea!
This is what I figured out, not sure if it's actually true but whenever I did some huge data transfer from the datacable computer --> tablet afterwards it wouldn't charge... so I had to leave it unplugged for over 6 hours adapater and cable, then tried again and it works... still going to go visit the local asus warranty center sigh.
today i woke up like any other day, turned on my Infuse after having a fully charged battery and after doing my morning routine i went to work. on the car i did a random screen unlock, and lock (just to see the battery level), but when i get to work my phone didnt turn on; so i removed the battery thinking it froze, and when i tried to turn it back on after re-inserting the battery nothing happened. i tried plugging into the charger but nothing happens (no vibration, no bottom lights). when plugged into wall charger, after a couple of minutes, (the right side of the back camera) starts heating up for no apparent reason. plz anyone knows whats wrong or any ideas???????
Ok, this is a weird one. I have searched everywhere to find out what this is but I have not found anything. A lot of problems are similar, but nothing fixes the issues.
Issue is this. I turn my phone on and it goes all the way through the boot sequence, and turns off when it gets to the lock screen. I formatted the phone, and I get all the way to the setup screen. When I touch the screen, it turns off. I connect the charger to the phone and turn it on. We are fine here. I use the phone and do anything I want. As soon as I disconnect the charger, it turns off.
Just noticed this as well. My menu and back buttons don't work. I don't know if I disconnected something when I looked at the board, but it may be a symptom.
Any ideas here? I am thinking the battery, but I don't know why it would do that when the battery is charged to 80% and holds the charge.
w4rped said:
Ok, this is a weird one. I have searched everywhere to find out what this is but I have not found anything. A lot of problems are similar, but nothing fixes the issues.
Issue is this. I turn my phone on and it goes all the way through the boot sequence, and turns off when it gets to the lock screen. I formatted the phone, and I get all the way to the setup screen. When I touch the screen, it turns off. I connect the charger to the phone and turn it on. We are fine here. I use the phone and do anything I want. As soon as I disconnect the charger, it turns off.
Just noticed this as well. My menu and back buttons don't work. I don't know if I disconnected something when I looked at the board, but it may be a symptom.
Any ideas here? I am thinking the battery, but I don't know why it would do that when the battery is charged to 80% and holds the charge.
Click to expand...
Click to collapse
Had the same issue recently.... The battery needs to be replaced. The battery I had went bad and the only way it would even work is to be constantly plugged into a charger, dc current not ac from a battery like a car.
I killed the battery not on purpose but learned a huge lesson from utilizing fast charge from a custom kernel constantly
From my S3 on Wicked 4.3
Hello friends. Having lots of issues with my tablet.
A while ago i noticed that my tablet was running a bit sluggish, and the brightness of the screen was flickering when on auto-brightness. I didn't think anything of it, but the next morning when I unplugged it after it was charging all night, it was at 30% after a few minutes. Every time I plugged it in it would say "charged", but a few seconds after I unplugged it it would go back to 30%. It's gotten to the point where I can't use it because it won't turn on. It's plugged in, but I press the power button and the screen lights up for a half second and then dies (i'm assuming).
I've tried other cables, etc, anyone have any ideas? I haven't been able to use my tablet the past 2 days because of this.
Sounds like it's time to RMA...
jaredmorgs said:
Sounds like it's time to RMA...
Click to expand...
Click to collapse
Was afraid of this...Kinda was hoping it would be a software issue
Think they'll care if I rooted it?
Rooting it would not cause this and I'd get in to a massive argument with anyone that claimed otherwise.
Laggyness
Credit Clown said:
Hello friends. Having lots of issues with my tablet.
A while ago i noticed that my tablet was running a bit sluggish, and the brightness of the screen was flickering when on auto-brightness. I didn't think anything of it, but the next morning when I unplugged it after it was charging all night, it was at 30% after a few minutes. Every time I plugged it in it would say "charged", but a few seconds after I unplugged it it would go back to 30%. It's gotten to the point where I can't use it because it won't turn on. It's plugged in, but I press the power button and the screen lights up for a half second and then dies (i'm assuming).
I've tried other cables, etc, anyone have any ideas? I haven't been able to use my tablet the past 2 days because of this.
Click to expand...
Click to collapse
Mine also was having the same issue. I searched high and low for a fix and finally came across a thread here on XDA that suggested deleting a corrupted jpg image that is created by the default camera 'Camera Awesome'. The corrupt jpg image sends the media scanner into an endless loop that taxes the CPU nonstop. The folder location is Android/data/com.smugmug.android.cameraawesome. I would delete any subfolders also. Hope this does the trick for you. Another tip is to stop the Blake_wakelock wakelock created by the Shield Wireless Controller which drains your Wi-Fi continually. Download the 'Disable Service' app from the google play store and once it is installed scroll over to the system apps and long click the 'SHIELD Wireless Controller Service'. From there you can disable the 'BlakeManagerService'. You can always turn it back on if and when you need to use it but that will stop your wakelocks for now. Hope everything works out for you. I was having the same trouble as you but was determined to figure it out as I did not want to send mine back cause it is my first tablet and has a lot of potential. Let me know how it goes.
Thanks for the suggestion, but the problem is I can't get it to turn on at all. Oh well, my replacement has already shipped and gets here Monday
Mine as well
Mine was working fine for 4 days. Set it down then went to power on to read book and nothing. I take it I have no recourse but to call Newegg and RMA?
Hi Everyone,
I am really enjoying this phone after a couple of days but do have one issue.
I normally charge the phone at night. The first night I charged it and the next morning saw that the progress screen ( the blue screen that comes on when you charge) was on. Of course the phone was very warm as well. I am not sure if there is a setting that I missed somehow.
This morning I watched the charging process as I still had a good amount of battery left. Always on Display is enabled as well. the phone got charged and then the Blue Screen popped up. It then started to dim and it did go black but some ad popped up on the blue screen and it came on again at the normal intensity.
Anyone else having this issue?
Thanks in advance
Ten