Need phone help/advice? - General Questions and Answers

Ok, so I bought a Nexus S outright, just the phone from bestbuy back in March. Everything works with my phone except when steaming videos (using youtube) the playback is choppy. The audio works perfect and fine. It is not the buffering either. When the video is playing, the picture will freeze for about 3-7 seconds, while the audio is still playing normally, then the video will pick back up in sync with the playback. Basically it is impossible to watch video so my phone useless when it comes to watching anything on it. I realize I should of done something earlier, but is it too late to try to get bestbuy to give me a new phone? Or should I contact samsung? Or am I just screwed?

[Q] Did you try updating the flash player that might help
Sent from my HTC Sensation 4G using XDA App

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[Q] Audio and video not syncing up

I have found 1 major issue with my Infuse. Whenever I play a game, or watch a video (either streamed from the web, or playing back a video I recorded myself), the audio is about a half second behind the video.
I brought the phone back to AT&T, where I bought it from, and tried a few other Infuses (including 2 floor demos, a current employee's Infuse, and 1 brand new one out of the box), and I get the same result. I tested it by playing a couple Youtube videos, and I also recorded myself snapping my finger (when playing it back, you see me snap my finger, but almost 1 second later, you hear the snap). If I record a video, and play it on my computer, everything is fine.
Calling Samsung support, they state that some of the Infuses have this issue, and that there is no current "fix", but that one is being worked on.
Anyone else have this problem, and/or know what I could do? Thanks in advance.
Nope..
sent from Infuse but miss my captivate on cont. 5.5.... One day this can be as good...
I've definitely noticed this issue on YouTube.
Sent from my Infuse 4G
I have not noticed this with my infuse, definitely have that issue with my Cappy...
Actually with you tube it seemed to be during the times when the network is busy. I also have noticed this on my Cappy when I played back a video that I had saved to my SD card.
Sent from my Infuse 4G using XDA Premium

[Q] Slight stutter in youtube videos

does anyone else notice a very slight stutter when playing youtube videos using the included youtube player? the audio is perfect and so is the picture quality but literally every second on smooth panning/movement scenes i see it. htc watch trailers don't seem to suffer this but ive only watched a few so far.
same videos play fine on my hd2 running wm (audio slightly out of sync but thats a known hd2 thing)
i get the same results using wifi, or cellular network and still the same if i allow the video to fully download.
even worse ANYTHING that brings up any on screen display makes the video lag for a few seconds, the watch app lags with osd stuff too.
rebooting doesn't make any change
is this just the way it is or could something in the background be causing it, maybe some of the crud installed by my network (3 uk) ?
It's interesting that you mentioned it. I've has the same preborn with my first sensation. I exchanged it for dust problem last week, and surprisingly, the new one doesn't stutter with the same settings.... It Really beats me...
Sent from my HTC Sensation 4G using XDA App
jparity said:
It's interesting that you mentioned it. I've has the same preborn with my first sensation. I exchanged it for dust problem last week, and surprisingly, the new one doesn't stutter with the same settings.... It Really beats me...
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
no dust problem for me luckily, did you have dust from the beginning or has it worked its way in somehow.?
ive tried everything i can think of except for a factory reset and i still have the youtube stutter, youtube player and streaming media player both drop frames and really badly stutter if there is any sort of on screen display or info showing over the video.
streaming watch trailers on mvideoplayer is perfect in every way though! so it seems the hardware can do it and is working fine.

Videos without sound

I got a HTC Sensation 4G from T-Mobile a couple of days back, its a great phone but i discovered something very annoying today. I transferred a few divx/xvid videos to the phone, the videos appear in the gallery and i can play them but after about 1min 30 sec the sounds disappears! This happens with every video i have tried so far. I tried using mobo player but still the same problem. If i seek forward the sound comes back only to disappear in a min or so.
I dont know if this handset specific or something else
Several other threads on this issue here, last time I checked people were saying that Dice Player worked fine (its the best player for the Sensation anyways, so well worth buying).

Sound clipping in video after OTA 2.3.4 update?

Just spent the past 2 days taking a bunch of videos of family and stuff. I noticed the sound seems to be getting clipped and distorted. First I thought it was just the speaker on my phone, but now that I've transferred videos over to PC I can confirm the microphone clipping is pretty bad, and its not like there is shouting or anything.
This is with the OTA update on stock, 2.3.4 on TMOUS. Also using the new .MP4 format.
I don't think I noticed this with the original 2.3.3.
Anyone have any new videos since the OTA update and can confirm or deny sound clipping now in videos?
Thanks
There's always been clipping when recording video in stereo. It really sucks cause it takes away that great feature.
gustav30 said:
Just spent the past 2 days taking a bunch of videos of family and stuff. I noticed the sound seems to be getting clipped and distorted. First I thought it was just the speaker on my phone, but now that I've transferred videos over to PC I can confirm the microphone clipping is pretty bad, and its not like there is shouting or anything.
This is with the OTA update on stock, 2.3.4 on TMOUS. Also using the new .MP4 format.
I don't think I noticed this with the original 2.3.3.
Anyone have any new videos since the OTA update and can confirm or deny sound clipping now in videos?
Thanks
Click to expand...
Click to collapse
Audio is crappy for me on the stock camera. What I've been playing with recently is LGcamera and SO far, that has done everything I need! Doesn't have issues with the audio either (at least for me!) so it's porbably just a software problem. Hope this helps!

[Q] Music just stops!

So I have the Charge, it's stock. I've added a few apps but that's it. Here in the last couple of weeks when playing Pandora or the music loaded on the phone it just stops. It doesn't exit the player, just stops. At first I thought it was just Pandora, so I tried to listen to my music loaded on the phone and it does it as well. Does anyone know what's going on? It didn't do that before. I don't know what's changed, Maybe an upgrade?
Any thoughts?
Thanks
Bryan
Oh, and this will happen with the screen on or off.
Had the same issue on stock, Pandora would act as though I had paused it. I would just tap pause and it would resume playing again.
Oddly, I have not had the same issue since flashing the EP3HA debloat & updated kernel.
Same issue here. Just hit play and continue listening. It doesn't happen all that often.
Sent from my SCH-I510 using XDA App
Please use the Q&A Forum for questions Thanks
Moving to Q&A
I went to the last place on earth to get answers A VERIZON STORE, and they called the tech people and there have been no known complaints about this. They suggested a hard reset. I've been listening to my music (loaded on the SD card) and it's stopped at least 5 times. I think it's the player. IDK.
I wander? I know that if you unplug the speakers/headphones it will pause the music. I wander if the connector on the phone isn't getting hot or something and disconnecting. I'm gona listen to it on the speaker and see if it still happens.
I get it all the time
Sent from my SCH-I510 using xda premium
sounds like it could be a number of things: bad audio chip, bad 3.5mm connector (either in the phone or headphone plug is defective/not enough rings or whatever on connector to work properly), could be the Pandora app or music player app being retarded... you would have to try different headphones, different apps, using your headphones on another Charge if you could and see if it still happens, clearing app data/cache or uninstalling/reinstalling the apps... idk just my 2 cents, I've never had audio problems on my Charge
Normally I'd agree, however like I said this just started. I've used this particular speaker set from day one. I bought this phone the day they came out and I've used the music player and pandora from the day I bought it. I just started having this issue last week. To day, on the way home (hour drive) I let the mp3 player play through the speaker. By the time I got home it stopped. But not in the normal way. There was no sound but the player was still playing. I stopped it and then restarted and it still had no sound. I made a call using the speaker and that worked. After the call I tried the audio again and what do you know, it worked. So that really doesn't tell me anything lol.
So I gave in and did the hard reset. And as I thought, nothing changed. It still stops playing. The only difference is now I have to redownload my apps. I think I'm going to set up my video camera and let it record it and then take it into the store. That way they can see that it does it with both internal and external programs. Then see what they say. I do have the insurance, I wonder if they would change it out?
Hughes4123 said:
So I gave in and did the hard reset. And as I thought, nothing changed. It still stops playing. The only difference is now I have to redownload my apps. I think I'm going to set up my video camera and let it record it and then take it into the store. That way they can see that it does it with both internal and external programs. Then see what they say. I do have the insurance, I wonder if they would change it out?
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Click to collapse
sounds like its defective hardware then, maybe the sound card's going out... and they should be able to switch it out under warranty so you don't have to pay the deductible or whatever for Asurions insurance claim
blazing through on my 4G Droid Charge
Samsung wants me to send it in, but this is the only phone I have. I do have the insurance from VW so I guess I'll be seeing them this weekend.
Oh, here is a funny.
So I e-mailed Samsung and explained my issue. I was told to transfer the music to the phone that way we could see if it wasn't the SD card.
Saw this thread and figured I'd chime in.
I'm having very similar issues for the last few months with any audio software:
-Listen
-Rhapsody (I have a subscription)
-Pandora
-Music player (from Google)
Doesn't seem to matter if I'm playing media off of SD or streaming. For a while I thought it was the overzealous stock task killer. I was running bone stock 2.2 when these issues started occurring. Tried a factory reset, formatted SD card to no avail. That failed to fix it... I rooted and flashed 2.3.5 with imoseyon's kernel but that didn't do the trick either (but I love how the phone runs now).
I went into a Verizon store to see if they've seen similar complaints. Rep looked at my phone and searched for any similar complaints in the database but found none. He went ahead and ordered me a refurb to swap without too much fuss.
Guess we'll see what happens next.
I've been having "skips" while listening to mps3 or streaming music myself. I tried several players off the market plus Rhapsody and Spotify. In an hour I would get 5 or so skips if not more once in a while. Skips kinda like how a cd player would back in the day.
I finally had enough with it (and data and gps issues) and called in today. Told them I already did a hard reset so the rep just sent me out a new phone. I'll see how it works out. The second it gives me issues I will just call back in for another Charge.
Heaven forbid but if I go through 4-5 handsets I am requesting a Droid Bionic. They seem to have their own issues but Moto has came out and said their OTA fix is coming in 30-60 days. I've yet to hear about an official OTA for the charge yet and its damn near the end of the year...
Just received my new device while at work. Immediately popped in the sim and sd card from my old phone and downloaded Pandora to stream at my desk. Songs kept played for hours non stop with no issues.
Everything was fine until I started installing apps. Pandora continues to pause at random.
ratgoo said:
Just received my new device while at work. Immediately popped in the sim and sd card from my old phone and downloaded Pandora to stream at my desk. Songs kept played for hours non stop with no issues.
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I noticed dropping data coverage caused this
Sent from my SCH-I510 using xda premium

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