[Q] Dock charging problem - Eee Pad Transformer Q&A, Help & Troubleshooting

I bought my transformer five days ago. PAD IS B70 and dock is B60. Dock stays charged at 33% and don't get higher. When pad reached 5% i docked it, but nothing happened it just discharges after 20 minutes. So its like there isn'tbattery in it at all.
What shouldi do?

I would suggest plug the DOCK only in, using the wall charger supplied (NOT a PC) the lil light next to the plug will be orange while charging, then green when charged.
THEN, do the same with the TABLET only. (or vice versa)
Once they are both fully charged, you shouldnt have further problems, when they are docked together. Just make sure you use the charger that came with it. It charges at a higher volatage and amperage than a USB connection to say a PC can do...

Nothing
Thats the problem, dock indicator all the time is red it's charging for 10hours, but still 34%.
Dock doesn't chrge tablet and it doesn't charge from wall chrger, just like there isn't battery at all.
I think the problem is at docks software, so tablets factory reset is useless.

Hardware
Seems you have a hardware problem or firmware problem. Is the dock on the latest firmware? If it is, I think your dock is malfunctioning and you are obliged to get a repair.

Update
Yes it came from asus already with 3.1and checked the dock firmware, and everything is updated, waiting for 3.2 WW, if then anything doesn't change I will take it back.

Related

[Q] Asus TF Keyboard Dock not holding a charge

I'm wondering if anyone has experienced this. So far I've tried charging the dock for 9+ hours and when I unplug it, the LED still starts flashing as soon as I unplug it, indicating less than 10%~ battery left. I don't think this dock ever got a full charge ever.
Am I doing something wrong, or should I RMA the dock?
Bump, see if anyone knows the answer.
Is the charger getting hot when you plug it into the keyboard dock?
No, it doesn't get any hotter, but I know that it's passing power to the tablet, since the cable goes into the Mobile Dock and the Tablet is docked, the tablet gets a charged to 100%, but Mobile Dock doesn't
Remove the tablet part and just charge the dock on its own.
yep. charge them separately. i believe that if they are connected the tablet fills to 100% before the dock even starts to charge ....
wilbur-force said:
yep. charge them separately. i believe that if they are connected the tablet fills to 100% before the dock even starts to charge ....
Click to expand...
Click to collapse
Tried it, over 10+ hours, still the LED starts flashing as soon as I unplug it.
I think I may have to RMA
Reverence12389 said:
Is the charger getting hot when you plug it into the keyboard dock?
Click to expand...
Click to collapse
I got same problem too.
but the charger is hot while I charge tablet or dock or both together.
dock is not charge, it always 0%.
sorry for my bad on english
Is the dock FW up to date ?
TBH .. i'd just RMA it, if its under warranty, just get it sent back.
P.S. Download the dual battery widget to see what it displays for the dock power ... but still RMA it.

[Q] Tablet Not Charging After Using Dock? (How does this make sense?)

I've never had any problems with charging before until today I finally found a keyboard dock for my Asus Transformer. I plugged it in and tried to charge it but it was not charging. Then I unplugged the keyboard dock and my tablet itself would not charge. Did docking the tablet cause this problem (maybe the update it installed upon plugging it in) or is it a coicidence that my cable just stopped working. Either way I'm freaking out!
I may have the same issue or a simiar issue before with the charging but later I found out it wont charge when it at a certain percentage. Basicly if the % around 95 then it wont charge but for example you at 70% then it should start charging again. i would say it like a preventative measure to prevent over charging. If that was the case then this should be the reason.
On a side note I recommend dling dual battery widget so you know how much batter your dock have and tablet so you will not be charging it all the time thinking it might be out soon.

[Q] Asus Transformer Dock not Charging [SOLVED]

Just got the dock a few days ago and it charged up fine the first day. Then a few minor glitches started.... the tablet wouldn't wake up from keyboard input or trackpad input. Now, the dock wont charge at all.
Dual battery widget shows it at 0%, and when I apply the charging cable, the LED shows green (when the tablet is at 100%). So it's almost as if it doesn't even see the dock battery.
Any ideas?
UPDATE: This issue has been SOLVED! See post #3 for my solution.
If you just got it, then it is in waranty. I would send it back for repair since they will replace it with a functioning one. My dock did this (although it was, like, a week after my newegg waranty expired) and I sent it into asus and they replaced it in a little under 5 days.
On a side note, have you tried removing the transformer, waiting about 10-15 seconds, and then replacing the transformer back on the dock (while the dock is not charging). Also, does the transformer show it is charging when you put it in the dock with under 90% charge? The dual battery widget sometimes says I have no charge on my dock when I clearly do. To fix it I just remove my transformer from the dock, wait a little, and put it back in aaaand: voila, it works perfectly.
Oh yea, and try disabling "power saving mode" in the settings under input if you want to wake up your tablet with the keyboard or trackpad.
Dyskmaster said:
On a side note, have you tried removing the transformer, waiting about 10-15 seconds, and then replacing the transformer back on the dock (while the dock is not charging).
Also, does the transformer show it is charging when you put it in the dock with under 90% charge? The dual battery widget sometimes says I have no charge on my dock when I clearly do. To fix it I just remove my transformer from the dock, wait a little, and put it back in aaaand: voila, it works perfectly.
Oh yea, and try disabling "power saving mode" in the settings under input if you want to wake up your tablet with the keyboard or trackpad.
Click to expand...
Click to collapse
Dyskmaster,
Thanks for the tips. I tried all of your suggestions, and nothing worked. The weird part was - every time I plugged in the dock, the light displayed solid green (indicating 100% charge on both batteries), but dual battery showed 0% charge on the dock. This got me thinking that the dual battery widget was not reporting correctly.
I then found a tip on another Android forum that suggested plugging in the dock to a USB port on a PC - waiting 5-10 minutes - and then trying the AC wall charger again. I did this, and boom.. the dual battery widget showed 100% on both batteries.
It's been working fine for about a week now, with no repeats... I have no idea what the problem was. My only guess is that the dual battery widget freaked out the first time the dock went to 0% charge. It seems it's reporting fine though now, even after the dock hits 0%.
I have this problem too, the led in dock always blinking in orange and dual battery always shows 0% ( of Dock) and i also changed the charger and changed the roms , but still not charging, what should i do?
Fixed for me too
I had RMA's my TF101 as it had completely died on my following ICS upgrade, Asus returned my tablet with ICS 4.0.3. For around 3 days I was using it very happily, no more reboots, no screens of death, I was so happy.
Then one morning after recharging my tablet while docked, I checked the dual battery monitor and it showed the dock battery rapidly fluctuating from 100% to 0%, it would show fully charged when plugged into the wall.
I was about to RMA the keyboard when I saw your post, plugged the keyboard into my laptop USB, left it probably 5 mins, then attacehed the tablet, dual battery widget showing both batteries correctly and no flucuating readings.
Thanks again
N
arberyn said:
I had RMA's my TF101 as it had completely died on my following ICS upgrade, Asus returned my tablet with ICS 4.0.3. For around 3 days I was using it very happily, no more reboots, no screens of death, I was so happy.
Then one morning after recharging my tablet while docked, I checked the dual battery monitor and it showed the dock battery rapidly fluctuating from 100% to 0%, it would show fully charged when plugged into the wall.
I was about to RMA the keyboard when I saw your post, plugged the keyboard into my laptop USB, left it probably 5 mins, then attacehed the tablet, dual battery widget showing both batteries correctly and no flucuating readings.
Thanks again
N
Click to expand...
Click to collapse
When you plugged the dock in to the usb, did you get a light on the dock? having the same problem!

[Q] Tablet not charging when docked to keyboard

I've googled around and searched here and I haven't seen anyone else with this problem. Weird. So anyway, please help me!
Here's the situation: My TF101 no longer draws a charge from the keyboard dock unless the keyboard dock is plugged into the wall.
Details:
-Running stock unrooted 4.0.3 (latest firmware 9.1.17, US)
-The problem started after the latest firmware update, so that may be related, but it didn't start until several days after the update
-The TF101 still charges just fine when plugged into the wall, as does the keyboard dock itself
-The keyboard dock still works - ie, I can plug it into the tablet and type, use the trackpad and USB ports, etc.
-As stated, if the keyboard dock is plugged into the wall and the TF101 is docked, both the TF101 and the keyboard dock will charge
-When the TF101 is docked and the keyboard is not plugged into the wall, the battery settings say "discharging" and the TF101's battery drains as if it's not plugged into anything.
-Oddly, the keyboard's battery ALSO drains (according to the dual battery widget) in this situation, albeit very slowly, leading me to believe that the TF101 is getting a trickle from the keyboard, but not a full charge.
-The problem started a few days ago and has persisted since then, with no moments of workingness (except when the keyboard is plugged into the wall)
If you need any other information let me know. Thanks for any help you can provide.
My experience with dual battery widget is that it has a flaw in not showing correctly, if you do a cold boot(power button and volume down) it displays properly and the tablet and dock sync for some reason, I will try to pm the dev on this issue.
Same Problem
Triplanetary said:
I've googled around and searched here and I haven't seen anyone else with this problem. Weird. So anyway, please help me!
Here's the situation: My TF101 no longer draws a charge from the keyboard dock unless the keyboard dock is plugged into the wall.
Details:
-Running stock unrooted 4.0.3 (latest firmware 9.1.17, US)
-The problem started after the latest firmware update, so that may be related, but it didn't start until several days after the update
-The TF101 still charges just fine when plugged into the wall, as does the keyboard dock itself
-The keyboard dock still works - ie, I can plug it into the tablet and type, use the trackpad and USB ports, etc.
-As stated, if the keyboard dock is plugged into the wall and the TF101 is docked, both the TF101 and the keyboard dock will charge
-When the TF101 is docked and the keyboard is not plugged into the wall, the battery settings say "discharging" and the TF101's battery drains as if it's not plugged into anything.
-Oddly, the keyboard's battery ALSO drains (according to the dual battery widget) in this situation, albeit very slowly, leading me to believe that the TF101 is getting a trickle from the keyboard, but not a full charge.
-The problem started a few days ago and has persisted since then, with no moments of workingness (except when the keyboard is plugged into the wall)
If you need any other information let me know. Thanks for any help you can provide.
Click to expand...
Click to collapse
I am having the almost the same problem, except my dock wont charge at all.
I would like to add that my keyboard dock blinks orange when docked with the tablet and not plugged in. Also it blinks orange when wall charger is plugged in with or without the tablet docked.
I have tried leaving it plugged into the wall charger for 12+ hours with the keyboard docked and again with the dock not attached to the tablet. It never stops blinking orange. Never turns green like it used to. (The tablet will charge but the dock never charges. The dock is now at 0% according to the dual battery widget)
I have heard charging the dock by its self for 4hrs+ on usb3.0 will "wake the dock up" and let you finish charging from the wall charger.
So right now I am trying to charge it by USB 3.0 directly from my computers motherboard but it does not activate the charging light on the dock (docked or not), also the tablet does not charge from USB3.0 anymore like it used to.
Please someone help us solve this!
I love my transformer and use it daily and I am finding it hard to live without the extra battery life the dock gave the tablet.
---------- Post added at 02:05 AM ---------- Previous post was at 01:49 AM ----------
I am going to try this tomorrow:
Quoting another Thread: http://forum.xda-developers.com/showthread.php?t=1079205
morgan272 said:
Hello
I also had this problem. The tablet drained the docking station dry, and then neither device would charge from the adapter.
I solved the problem as follows:
1) Remove table from docking station.
2) Turn tablet off completely.
3) Plug tablet only into the charger, at this point the tablet turned on, and began charging.
4) Allow the tablet to charge completely!
5) Reconnect tablet to docking station, and plug docking station into charger.
Voila, all charged Hope it works for others who have this issue!
Click to expand...
Click to collapse
Almost same issue
Hello all, i am having a similar issue as the original poster. Only my TF101 will not charge while connected to the dock whether the dock is plugged in or not. The dock and tablet charge just fine seperatley and the dock will charge while they are connected.
I'm hoping someone can give me some guidence in regards as to what I should do or try.

Tf201 Dock won't charge

Just bought a used TF201 dock, but Im not sure it works properly! How do I see the firmware version? How do l see how much the battery is charged on the dock? The widget with both batteries says 0% in the dock even though it has changed for many hours.
If I press on the Dock Connected sign it just says 0%. The LED lamp of the dock flashes red when its charging, not constant red as the tablet does.
Is the dock defective or why won't it charge? Does it need firmware update? I can use all the other functions of the dock BTW.
It says 'TF201-DOCK-0207'
is that the correct firmware? How do I update the firmware?
That's really weird. It should be solid red when charging the dock. Im assuming you tried a reboot with the dock plugged in. If you plug the charger into the tablet does a charging insignia show up? If not then you probably don't have enough voltage to charge the dock as you would be "trickle charging" the tablet
If its not a voltage issue then you may have a bad charger, bad dock keyboard or bad tablet. I would first test the charger and tablet first. If that proves to work I.E. the tablet charges then I would move the tablet and charge the dock keyboar. If that works then insert the tablet into the dock keyboard and see if the charger will do both. Remember that the tablet will NOT charge the tablet with. It's battery until the tablets. Battery goes below the 70% threshold.
The adapter charges the tablet with or without the dock. The dock however doesn´t recharge whether its with the tablet or not :crying:
PederDingo said:
The adapter charges the tablet with or without the dock. The dock however doesn´t recharge whether its with the tablet or not :crying:
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Click to collapse
By what you're describing you aren't actually charging the dock is what people are saying. Usually charge is constant orange/red not flashing. If it is flashing when you are charging something is wrong. Does the dock go to green when on the charger for a period of time like a few hours? If not it's not charging.
neo1738 said:
By what you're describing you aren't actually charging the dock is what people are saying. Usually charge is constant orange/red not flashing. If it is flashing when you are charging something is wrong. Does the dock go to green when on the charger for a period of time like a few hours? If not it's not charging.
Click to expand...
Click to collapse
The dock doesn't charge. No matter how long its in the tablets charger it just blinks red. Even after being charged all night it still flashes red. No constant red or green.
PederDingo said:
The dock doesn't charge. No matter how long its in the tablets charger it just blinks red. Even after being charged all night it still flashes red. No constant red or green.
Click to expand...
Click to collapse
Sounds like the dock is bad. If it's under warranty send it in but don't tell them you're using it with a TF700 just say it won't charge with or without a tablet inserted
neo1738 said:
Sounds like the dock is bad. If it's under warranty send it in but don't tell them you're using it with a TF700 just say it won't charge with or without a tablet inserted
Click to expand...
Click to collapse
Yeah, I think I'll do that. Bought "Used - as new" through Amazon

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