[Q] Tablet not charging when docked to keyboard - Eee Pad Transformer Q&A, Help & Troubleshooting

I've googled around and searched here and I haven't seen anyone else with this problem. Weird. So anyway, please help me!
Here's the situation: My TF101 no longer draws a charge from the keyboard dock unless the keyboard dock is plugged into the wall.
Details:
-Running stock unrooted 4.0.3 (latest firmware 9.1.17, US)
-The problem started after the latest firmware update, so that may be related, but it didn't start until several days after the update
-The TF101 still charges just fine when plugged into the wall, as does the keyboard dock itself
-The keyboard dock still works - ie, I can plug it into the tablet and type, use the trackpad and USB ports, etc.
-As stated, if the keyboard dock is plugged into the wall and the TF101 is docked, both the TF101 and the keyboard dock will charge
-When the TF101 is docked and the keyboard is not plugged into the wall, the battery settings say "discharging" and the TF101's battery drains as if it's not plugged into anything.
-Oddly, the keyboard's battery ALSO drains (according to the dual battery widget) in this situation, albeit very slowly, leading me to believe that the TF101 is getting a trickle from the keyboard, but not a full charge.
-The problem started a few days ago and has persisted since then, with no moments of workingness (except when the keyboard is plugged into the wall)
If you need any other information let me know. Thanks for any help you can provide.

My experience with dual battery widget is that it has a flaw in not showing correctly, if you do a cold boot(power button and volume down) it displays properly and the tablet and dock sync for some reason, I will try to pm the dev on this issue.

Same Problem
Triplanetary said:
I've googled around and searched here and I haven't seen anyone else with this problem. Weird. So anyway, please help me!
Here's the situation: My TF101 no longer draws a charge from the keyboard dock unless the keyboard dock is plugged into the wall.
Details:
-Running stock unrooted 4.0.3 (latest firmware 9.1.17, US)
-The problem started after the latest firmware update, so that may be related, but it didn't start until several days after the update
-The TF101 still charges just fine when plugged into the wall, as does the keyboard dock itself
-The keyboard dock still works - ie, I can plug it into the tablet and type, use the trackpad and USB ports, etc.
-As stated, if the keyboard dock is plugged into the wall and the TF101 is docked, both the TF101 and the keyboard dock will charge
-When the TF101 is docked and the keyboard is not plugged into the wall, the battery settings say "discharging" and the TF101's battery drains as if it's not plugged into anything.
-Oddly, the keyboard's battery ALSO drains (according to the dual battery widget) in this situation, albeit very slowly, leading me to believe that the TF101 is getting a trickle from the keyboard, but not a full charge.
-The problem started a few days ago and has persisted since then, with no moments of workingness (except when the keyboard is plugged into the wall)
If you need any other information let me know. Thanks for any help you can provide.
Click to expand...
Click to collapse
I am having the almost the same problem, except my dock wont charge at all.
I would like to add that my keyboard dock blinks orange when docked with the tablet and not plugged in. Also it blinks orange when wall charger is plugged in with or without the tablet docked.
I have tried leaving it plugged into the wall charger for 12+ hours with the keyboard docked and again with the dock not attached to the tablet. It never stops blinking orange. Never turns green like it used to. (The tablet will charge but the dock never charges. The dock is now at 0% according to the dual battery widget)
I have heard charging the dock by its self for 4hrs+ on usb3.0 will "wake the dock up" and let you finish charging from the wall charger.
So right now I am trying to charge it by USB 3.0 directly from my computers motherboard but it does not activate the charging light on the dock (docked or not), also the tablet does not charge from USB3.0 anymore like it used to.
Please someone help us solve this!
I love my transformer and use it daily and I am finding it hard to live without the extra battery life the dock gave the tablet.
---------- Post added at 02:05 AM ---------- Previous post was at 01:49 AM ----------
I am going to try this tomorrow:
Quoting another Thread: http://forum.xda-developers.com/showthread.php?t=1079205
morgan272 said:
Hello
I also had this problem. The tablet drained the docking station dry, and then neither device would charge from the adapter.
I solved the problem as follows:
1) Remove table from docking station.
2) Turn tablet off completely.
3) Plug tablet only into the charger, at this point the tablet turned on, and began charging.
4) Allow the tablet to charge completely!
5) Reconnect tablet to docking station, and plug docking station into charger.
Voila, all charged Hope it works for others who have this issue!
Click to expand...
Click to collapse

Almost same issue
Hello all, i am having a similar issue as the original poster. Only my TF101 will not charge while connected to the dock whether the dock is plugged in or not. The dock and tablet charge just fine seperatley and the dock will charge while they are connected.
I'm hoping someone can give me some guidence in regards as to what I should do or try.

Related

[Q] Tablet Not Charging After Using Dock? (How does this make sense?)

I've never had any problems with charging before until today I finally found a keyboard dock for my Asus Transformer. I plugged it in and tried to charge it but it was not charging. Then I unplugged the keyboard dock and my tablet itself would not charge. Did docking the tablet cause this problem (maybe the update it installed upon plugging it in) or is it a coicidence that my cable just stopped working. Either way I'm freaking out!
I may have the same issue or a simiar issue before with the charging but later I found out it wont charge when it at a certain percentage. Basicly if the % around 95 then it wont charge but for example you at 70% then it should start charging again. i would say it like a preventative measure to prevent over charging. If that was the case then this should be the reason.
On a side note I recommend dling dual battery widget so you know how much batter your dock have and tablet so you will not be charging it all the time thinking it might be out soon.

[Q] Dock charging problem

I bought my transformer five days ago. PAD IS B70 and dock is B60. Dock stays charged at 33% and don't get higher. When pad reached 5% i docked it, but nothing happened it just discharges after 20 minutes. So its like there isn'tbattery in it at all.
What shouldi do?
I would suggest plug the DOCK only in, using the wall charger supplied (NOT a PC) the lil light next to the plug will be orange while charging, then green when charged.
THEN, do the same with the TABLET only. (or vice versa)
Once they are both fully charged, you shouldnt have further problems, when they are docked together. Just make sure you use the charger that came with it. It charges at a higher volatage and amperage than a USB connection to say a PC can do...
Nothing
Thats the problem, dock indicator all the time is red it's charging for 10hours, but still 34%.
Dock doesn't chrge tablet and it doesn't charge from wall chrger, just like there isn't battery at all.
I think the problem is at docks software, so tablets factory reset is useless.
Hardware
Seems you have a hardware problem or firmware problem. Is the dock on the latest firmware? If it is, I think your dock is malfunctioning and you are obliged to get a repair.
Update
Yes it came from asus already with 3.1and checked the dock firmware, and everything is updated, waiting for 3.2 WW, if then anything doesn't change I will take it back.

[Q] Asus Transformer Dock not Charging [SOLVED]

Just got the dock a few days ago and it charged up fine the first day. Then a few minor glitches started.... the tablet wouldn't wake up from keyboard input or trackpad input. Now, the dock wont charge at all.
Dual battery widget shows it at 0%, and when I apply the charging cable, the LED shows green (when the tablet is at 100%). So it's almost as if it doesn't even see the dock battery.
Any ideas?
UPDATE: This issue has been SOLVED! See post #3 for my solution.
If you just got it, then it is in waranty. I would send it back for repair since they will replace it with a functioning one. My dock did this (although it was, like, a week after my newegg waranty expired) and I sent it into asus and they replaced it in a little under 5 days.
On a side note, have you tried removing the transformer, waiting about 10-15 seconds, and then replacing the transformer back on the dock (while the dock is not charging). Also, does the transformer show it is charging when you put it in the dock with under 90% charge? The dual battery widget sometimes says I have no charge on my dock when I clearly do. To fix it I just remove my transformer from the dock, wait a little, and put it back in aaaand: voila, it works perfectly.
Oh yea, and try disabling "power saving mode" in the settings under input if you want to wake up your tablet with the keyboard or trackpad.
Dyskmaster said:
On a side note, have you tried removing the transformer, waiting about 10-15 seconds, and then replacing the transformer back on the dock (while the dock is not charging).
Also, does the transformer show it is charging when you put it in the dock with under 90% charge? The dual battery widget sometimes says I have no charge on my dock when I clearly do. To fix it I just remove my transformer from the dock, wait a little, and put it back in aaaand: voila, it works perfectly.
Oh yea, and try disabling "power saving mode" in the settings under input if you want to wake up your tablet with the keyboard or trackpad.
Click to expand...
Click to collapse
Dyskmaster,
Thanks for the tips. I tried all of your suggestions, and nothing worked. The weird part was - every time I plugged in the dock, the light displayed solid green (indicating 100% charge on both batteries), but dual battery showed 0% charge on the dock. This got me thinking that the dual battery widget was not reporting correctly.
I then found a tip on another Android forum that suggested plugging in the dock to a USB port on a PC - waiting 5-10 minutes - and then trying the AC wall charger again. I did this, and boom.. the dual battery widget showed 100% on both batteries.
It's been working fine for about a week now, with no repeats... I have no idea what the problem was. My only guess is that the dual battery widget freaked out the first time the dock went to 0% charge. It seems it's reporting fine though now, even after the dock hits 0%.
I have this problem too, the led in dock always blinking in orange and dual battery always shows 0% ( of Dock) and i also changed the charger and changed the roms , but still not charging, what should i do?
Fixed for me too
I had RMA's my TF101 as it had completely died on my following ICS upgrade, Asus returned my tablet with ICS 4.0.3. For around 3 days I was using it very happily, no more reboots, no screens of death, I was so happy.
Then one morning after recharging my tablet while docked, I checked the dual battery monitor and it showed the dock battery rapidly fluctuating from 100% to 0%, it would show fully charged when plugged into the wall.
I was about to RMA the keyboard when I saw your post, plugged the keyboard into my laptop USB, left it probably 5 mins, then attacehed the tablet, dual battery widget showing both batteries correctly and no flucuating readings.
Thanks again
N
arberyn said:
I had RMA's my TF101 as it had completely died on my following ICS upgrade, Asus returned my tablet with ICS 4.0.3. For around 3 days I was using it very happily, no more reboots, no screens of death, I was so happy.
Then one morning after recharging my tablet while docked, I checked the dual battery monitor and it showed the dock battery rapidly fluctuating from 100% to 0%, it would show fully charged when plugged into the wall.
I was about to RMA the keyboard when I saw your post, plugged the keyboard into my laptop USB, left it probably 5 mins, then attacehed the tablet, dual battery widget showing both batteries correctly and no flucuating readings.
Thanks again
N
Click to expand...
Click to collapse
When you plugged the dock in to the usb, did you get a light on the dock? having the same problem!

[Q] Tablet and Dock not charging - cable is OK _ Wall charger fail [Solved]

Hi there!
I have a B80 Tablet which was working properly as it should, until on Wednesday I left it completely dry (both dock and tablet 0%) and now they won't charge at all!
The wall charger and cable were tested with my friends TF101 - working fine, no problems at all.
Also when I turned on in the evening it showed the Battery (with red status) icon which means it needs to be charged - I put it on the wal charger for 3 hours and the dock was not charged at all, and the tablet got 3% juice and that was it.
Neither the dock or tablet is charging - tried them separately
Also tried cold-boot, the "freezer trick", the USB trick - no success
Any suggestions? Experience?
Thanks!
P.S: 3.2.1 HC, KRAKD ROM, default kernel, no OC
Mine is doing something similar. Tablet will charge but keyboard won't. If I leave tablet connected to keyboard I will draining completely in less then 4 hours. I have the OG Transformer 101.
ICS (revolver tf101 4.0.0 RC1 with stock kernel)
Sent from my Galaxy Nexus using Tapatalk 2
Now I managed to get the tablet to 9% Via USB Port -.-
Also tested my friend's charger which works as well - but mine does not want to charge...
Ive got exactly the same problem with one exception, i am not able to charge it at all!! After all night connected to charget still 0% battery, in dual batter widget there is unknown battery error. Charger is ok. Dock is fully chargedand even from dock my tablet wont charge.
What is more i am not able to flash stock rom with nvflash, it disconnects after sending bootloader.
Do you have any ideas what to do now?
Sent from my Transformer TF101 using Tapatalk 2
I sent email to Asus on Friday and waiting for response.
Sent from my Galaxy Nexus using Tapatalk 2
Just a few questions:
I plugged the dock on the wall charger without the tablet - it shows no life signs. Isn't the LED should be blinking? Also left the tablet on the wall charger for 2 hours and the battery was charged a bit (10%) - so it can't be the charger.
Also since it got a little charge - it can be hardware error with the battery. A loose cable?
Also managed to go back to stock ROM and no help - can it be that the cable has issues?
Battery voltage shows 7V BTW currently
Have you guys try using PC USB port alone and charge the tablet for like a day?
Put the tablet OFF and let it charge thru the day(12hrs) and see what happen.
Next, dock the tablet to it's keyboard and fire up. Go to settings - Developer options - USB debugging(uncheck).
Go to Settings - Asus customised setting - MobileDock Battery mode(uncheck).
Still docking, now restart the TF101.
And yes, the dock would blink when charging take place until it turn green when full charged..
Just tablet wouldn't charge
I have a similar same issue. It was working fine and then when i went to pick it up to use it wouldn't start up. So I followed all the tips i can find so far but no dice. Here are the rest of the info:
The unit will not turn on if I don't have the power cable plugged in.
1) When the cable is pulled out, the unit turns off and will not turn back on
2) When the cable is plugged in, it turns on and work just fine
3) When I put it on the keyboard dock, it turns on and work just fine
4) When I pull it out of the keyboard, it turns off and will not turn back on
5) I have soft reset, hard reset and factory reset (all with power plugged in) because nothing will happen without the power plugged in
6) Battery status shows 86% but not charging:
--When plugged into the wall
7) Battery status shows 86% but not charging while in the dock.
--The dock battery shows that it is charging and the light on the dock is green
I have tested and knows the charger works and the dock battery works.
The main unit battery will not deplete and will not charge.
What do I need to do?
bghlim said:
I have a similar same issue. It was working fine and then when i went to pick it up to use it wouldn't start up. So I followed all the tips i can find so far but no dice. Here are the rest of the info:
The unit will not turn on if I don't have the power cable plugged in.
1) When the cable is pulled out, the unit turns off and will not turn back on
2) When the cable is plugged in, it turns on and work just fine
3) When I put it on the keyboard dock, it turns on and work just fine
4) When I pull it out of the keyboard, it turns off and will not turn back on
5) I have soft reset, hard reset and factory reset (all with power plugged in) because nothing will happen without the power plugged in
6) Battery status shows 86% but not charging:
--When plugged into the wall
7) Battery status shows 86% but not charging while in the dock.
--The dock battery shows that it is charging and the light on the dock is green
I have tested and knows the charger works and the dock battery works.
The main unit battery will not deplete and will not charge.
What do I need to do?
Click to expand...
Click to collapse
Ive done exactly the same tests, and behaviour of my tablet is almost the same (battery 0%)
I am waiting for a responce from Asus.
Honestly speaking i am glad to hear that someone else has the same problems and the same symptoms. It means that the Asus hardware or ICS update messed something up.
Sent from my GT-I9000 using Tapatalk 2
I hope ASUS says something, becuase this is driving me crazy - out of the blue suddenly not working.
I charged the tablet via USB overnight - 46% right now, but the dock does not want to go up from 0%
And it looks like it charges via the wall charger as well, but it is the same as via USB - so the "real" charging is not triggered.
Fixed!!!
Looks like the wall charger charged with 5V, but not with 15V properly - which is utterly strange.
Waiting for a new replacement charger - with 12V 1A should be working.
BTW, if you want to do this, there are already threads.
You need a Molex Female and a USB Female cable - wire it like on the picture.
Yellow cable from Molex to USB red and the black cable from Molex (next to the red) to USB Black - that's it.
Great that it works for you but I don't think that is my problem though. I can't get it to trickle charge from the USB even. And the battery widget said "battery health = unknown error".
I guess I will still wait...
bghlim said:
Great that it works for you but I don't think that is my problem though. I can't get it to trickle charge from the USB even. And the battery widget said "battery health = unknown error".
I guess I will still wait...
Click to expand...
Click to collapse
+ 1
My charger is 100% good (tested on my friends tablet). Besides it should charge from dock but it doesnt!
Still waiting for asus responce.
Sent from my GT-I9000 using Tapatalk 2
GOOD NEWS! Tired this and keyboard showed 99%. I will need to run power down and try to charge later to see if fixed completely.
Now for what I did.
Took the base AC charger from my Galaxy Nexus, any base should work, then used the standard USB cable that came with the Transformer and plugged it into the AC charger and the keyboard dock without tablet attached. Plugged into the wall and got nothing. No lights or anything. Then switched back to the AC charger base that came with the Transformer. Plugged into wall and I got a green light on the keyboard dock so I then docked the tablet. The dual battery widget showed 17% tablet and 99% dock. At last check it was 27% tablet and 99% dock.
Hope this is a fix.
Sent from my Galaxy Nexus using Tapatalk 2
davebugyi said:
Fixed!!!
Looks like the wall charger charged with 5V, but not with 15V properly - which is utterly strange.
Waiting for a new replacement charger - with 12V 1A should be working.
BTW, if you want to do this, there are already threads.
You need a Molex Female and a USB Female cable - wire it like on the picture.
Yellow cable from Molex to USB red and the black cable from Molex (next to the red) to USB Black - that's it.
Click to expand...
Click to collapse
Hi davebugyi, so if I understand correctly, the solution is to use a 12V 1A USB charger to revive the battery of a dead dock? I have the issue as per my post here
Needless to say the dead dock battery is driving me mad!! Even opened up the dock and flipped the battery switch inside!!
jthompson0019 said:
GOOD NEWS! Tired this and keyboard showed 99%. I will need to run power down and try to charge later to see if fixed completely.
Now for what I did.
Took the base AC charger from my Galaxy Nexus, any base should work, then used the standard USB cable that came with the Transformer and plugged it into the AC charger and the keyboard dock without tablet attached. Plugged into the wall and got nothing. No lights or anything. Then switched back to the AC charger base that came with the Transformer. Plugged into wall and I got a green light on the keyboard dock so I then docked the tablet. The dual battery widget showed 17% tablet and 99% dock. At last check it was 27% tablet and 99% dock.
Hope this is a fix.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Thanks so much for this. This just happened to me too and was tearing my hair out why it wouldn't charge. Done trickle usb charge for 5 min from my phone plug and then plugged normal charger in again and instead of 0% it was at 33% and is now charging again.
Hope This helps
I had this problem for so long, that i even gave up on looking for fixes.
the problem was that i remember dropping my adapter accidentally, so it became loose. but I didn't know this, I thought the cable was faulty. so simple fix...if your adaptor is loose, try fitting it in place.
sorry for my bad sentence structure and bad description, hope it helps

[Q] Charging Question

I've purchased a TF300TG for a month and the package came with both the tablet and the keyboard dock. Initially I did not use the dock as I did not require that much of battery life, but recently I've started to use the tablet connected with the keyboard dock.
The thing that I'm uncertain of is which is faster:
1. charging both the tablet and the keyboard dock separately
2. charging keyboard dock with the tablet connected
Xanity said:
I've purchased a TF300TG for a month and the package came with both the tablet and the keyboard dock. Initially I did not use the dock as I did not require that much of battery life, but recently I've started to use the tablet connected with the keyboard dock.
The thing that I'm uncertain of is which is faster:
1. charging both the tablet and the keyboard dock separately
2. charging keyboard dock with the tablet connected
Click to expand...
Click to collapse
Well charging them together is recommended, if you own two charging bricks like i do you can charge both the dock and tablet separately at the same time.
JoinTheRealms said:
Well charging them together is recommended, if you own two charging bricks like i do you can charge both the dock and tablet separately at the same time.
Click to expand...
Click to collapse
Sadly I only have one charging brick >< but if charging both of them together is recommended, then I would like to ask something related.
By charging both the tablet and the dock together to 100%, the dock will eventually be squeezed dry by the tablet to 0% while the tablet itself still have plenty of juice left. Do I charge when the tablet notify to charge due to low battery (~14%).
As I read through several forums which stated that letting the battery die completely is not a good practice, is the following method of charging a good method:
1. Charge tablet with dock together to 100%.
2. Disconnect the dock when the dock battery reaches below 15%.
3. Repeat until both the tablet and dock reaches below 15%.

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