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Hi!
I have my transformer for 2 days now. everything worked fine until now: I woke up today, wanted to use my transformer, but the touchscreen does not respond anymore. I turned the Transformer off/on multiple times but it didnt help. then i updated to 3.1, didnt help neither.
The dock is still working and the screen (android) responds to turning of the tablet.
does anyone else have such a problem? how can I fix it? It's really annoying and I dont want to do a hard reset.
BenBen_ said:
Hi!
I have my transformer for 2 days now. everything worked fine until now: I woke up today, wanted to use my transformer, but the touchscreen does not respond anymore. I turned the Transformer off/on multiple times but it didnt help. then i updated to 3.1, didnt help neither.
The dock is still working and the screen (android) responds to turning of the tablet.
does anyone else have such a problem? how can I fix it? It's really annoying and I dont want to do a hard reset.
Click to expand...
Click to collapse
Had the same issue. Finally returned it and now seek a replacement.
I had this issue. I had to drain the battery all the way down to 0% then charge it back up. Now everything is working perfect.
Sent from my Transformer TF101 using XDA Premium App
I had unresponsive touchscreen several times when I had a few drops of water on it. I wiped it extensively several times and it worked again.
Sent from my Transformer TF101 using Tapatalk
I'll give it a try, hope it will help.
Fully draining the battery helped, thanks a lot! I hope it will last...
I had the same issue once... I undocked the TF and turned it off by long pressing the power button..left it alone for 10 min and turned it on...the touch screen magically works again..
haven't happened since 3.1 update though..
Any solution for this annoying issue? My asus, by the way, brand new just lost touchscreen.. damn!
Please, anyone got to figure why it is happen or a solution?
Stickies clearly state not to post Q&A in General:
READ THIS !!! DO NOT POST QUESTIONS IN THE GENERAL SECTION THEY WILL BE DELETED !!!]
Moving this thread to the correct location
Since Asus ICS update was a gigantic failure for me (Youtube HD videos broken, reboots, etc) I decided to 'downgrade' back to honeycomb. However that DID NOT fix the rebooting problem. And sometimes it doesn't even reboot, it hangs on the bootscreen and does nothing, and sometimes it bootloops or just doesn't wake up from sleep. Just to note I am using the Revolver ROM for honeycomb (fully updated) AND I did not have these problems with the rom before I tried ICS.
Has anyone had similar issues? If so how did you fix it?
Please, my transformer is becoming more and more useless
How did you downgrade to HC? Did you also downgrade the kernel and bootloader?
sent from my transformer
gee one said:
How did you downgrade to HC? Did you also downgrade the kernel and bootloader?
sent from my transformer
Click to expand...
Click to collapse
I rooted my device and used an app that installed CWM.. Kernel is downgraded when flashing revolver and I did install an overclocking kernel from revolver parts. Bootloader I don't know.
Perhaps you should try updating the bootloader? It's just a theory, but I doubt it will make you Tf any worse.
sent from my cyanogen(mod) vision
I've got the exact same issue after the downgrading to revolver rom HC. How do you update the bootloader?
Also, I noticed that no problems occur when the device is charging, kind of wierd
Sent from my Transformer TF101 using xda premium
Hope someone can tell how to update the bootloader. I was going to do the same thing with an tf101 because of all the reboots but if it dont help I rather wait to see how's it going..
The issue is that something goes wrong when the tablet goes in to "deep sleep". This is the same thing that is happening in ICS.
Now, I've found a temporary 'fix' for this issue. The fix is that you don't allow it to go in to deep sleep.
There is a program called WakeLock (It's on google play, my account is not allowed to post links :/) that lets you do just that.. Open up WakeLock and check the PARTIAL_WAKE_LOCK radio button and then tap the Aquire/Release Lock checkbox. Now you're set! The tablet should not reboot.
This has worked fine for me as a solution and my tablet has been running all day without problems. There IS a downside though, your tablet WILL consume more battery power since it doesn't go in to deep sleep.
As a countermeasure to that I used setcpu and a screen off profile that downclocks the CPU to around 200-300MHz and after a full day I'm at 50% battery life (13 hrs on battery), not amazing but acceptable (my usage consisted of having wifi on at all times and watching 3 episodes of community and light web browsing).
Hope this helps!
Flashstock said:
The issue is that something goes wrong when the tablet goes in to "deep sleep". This is the same thing that is happening in ICS.
Now, I've found a temporary 'fix' for this issue. The fix is that you don't allow it to go in to deep sleep.
There is a program called WakeLock (It's on google play, my account is not allowed to post links :/) that lets you do just that.. Open up WakeLock and check the PARTIAL_WAKE_LOCK radio button and then tap the Aquire/Release Lock checkbox. Now you're set! The tablet should not reboot.
This has worked fine for me as a solution and my tablet has been running all day without problems. There IS a downside though, your tablet WILL consume more battery power since it doesn't go in to deep sleep.
As a countermeasure to that I used setcpu and a screen off profile that downclocks the CPU to around 200-300MHz and after a full day I'm at 50% battery life (13 hrs on battery), not amazing but acceptable (my usage consisted of having wifi on at all times and watching 3 episodes of community and light web browsing).
Hope this helps!
Click to expand...
Click to collapse
The tf101 I want to downgrade don't have that deep sleep issue.. It reboots when it's in use, often repeatedly.. And often stuck on bootanimation (eee pad screen).. So maybe I should try anyway..
Sent from my LG-P990 using XDA
axepted said:
Hope someone can tell how to update the bootloader. I was going to do the same thing with an tf101 because of all the reboots but if it dont help I rather wait to see how's it going..
Click to expand...
Click to collapse
In the stock firmware on the ASUS site or in the OTA updates, there will be a blob file. The bootloader can be extracted from there with the blob tools (search in the dev section).
I'd make a flashable version, but I suspect that you have a WW TF.
Ok, now this is crazy.... I thought that I was going nuts when after a complete wipe (using SuperWipe script) and re-installation of Honeycomb from scratch, I too still had the reboots!!!
How can that be? The reboots were NOT there before I installed ICS!
Is it possible that Asus updated the firmware in a specific integerated device during the ICS update that is casuing these issues or something? I don't know how else to explain people having the same issues even after reverting back to Honeycomb!
Anyone have any thoughts on this?
I do remember hearing that the bootloader was updated with ICS - would that normally get reverted back to the "old" bootloader when doing a full wipe with SuperWipe script and re-installing Revolver (Honeycomb verison) from scratch?
Hmm, maybe the best thing to try would be to try the old bootloader with new ICS? Maybe that will stop the random reboots with ICS too!
Thanks!
No, most roms don't touch the bootloader. The stock roms and the OTAs will flash it. Although I'm not sure how much it could do once the rom was booted. I've noticed a few bad flashes lately, but they are usually resovled by flashing again with a full charge, overnight, plugged into the wall, not the USB port. Give that a try first.
gee one said:
In the stock firmware on the ASUS site or in the OTA updates, there will be a blob file. The bootloader can be extracted from there with the blob tools (search in the dev section).
I'd make a flashable version, but I suspect that you have a WW TF.
Click to expand...
Click to collapse
The one I'm going to downgrade is a US version... So if that helps, make a flashable version :thumbup:
Sent from my LG-P990 using XDA
If there is anyway someone could package the old Honeycomb bootloader, i'd be willing to try it! I have been unable to find a way to get back to stock Honeycomb (in order to re-write the bootloader). I'm assuming that I'd need an NVFLASH version of stock honeycomb firmware to get there from here?
thanks for any help offered!
Sent from my Transformer TF101 using Tapatalk
Two days ago I disabled the apps "Android keyboard" and "polaris" . Since I use Swype on the tablet and quick office, figured it couldn't hurt to try. Usually I'd been waking up to a frozen tablet or stuck on reboot screen. Two days now no freezes. Not sure if it has rebooted while asleep, but I use it every night for several hours, and since I did that I've had no problems. Maybe just lucky two days. Someone may want to investigate that further. Wifi is set to turn off when screen does. Hope this helps someone.
Sent from my Transformer TF101 using xda premium
jtrosky said:
If there is anyway someone could package the old Honeycomb bootloader, i'd be willing to try it! I have been unable to find a way to get back to stock Honeycomb (in order to re-write the bootloader). I'm assuming that I'd need an NVFLASH version of stock honeycomb firmware to get there from here?
thanks for any help offered!
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
What version tf do you have? US WW etc? Is your serial number nvflash compatible?
The other problem will be the system updates, but I think you can just delete dmclient?
sent from my transformer
i have a us transformer with the exact same problems. I went from Revolver HC to revolver ICS back to Revolver HC and the ICS reboot issue is persisting. I thought it was just me, glad to see (for my sanity's sake, not your torture) that it's not just me. I know on my old Captivate, if you used a GB bootloader with certain Froyo ROMs there was bad effects. It is possible it plays into it somehow. I never flashed an official ICS update, but since the customs are based off of ICS official it is possible something was changed. I have tried different Kernels, different Daemon settings etc, and the longest i could go was 2 days with no reboot. Mine does the same thing tho - sometimes it reboots. other times it just hangs on the ASUS screen until it kills the battery. It doesn't do it while plugged in. I have super wiped, re-flashed, restored old nandroid backs ups, you name it i have tried. Any help here is much appreciated as i have started using my kindle Fire as my primary tablet because i am becoming so frustrated with the TF. It has rebooted once while in use while playing a game. The rest is while off. Once li clicked the screen off to put it down to get a drink and it rebooted. Its quite maddening at this point,
I was eventually able to downgrade my bootloader to the version that came with 8.6.5.6 (its the version I had laying around). So, I am now running the 8.6.5.6 bootloader with Revolver ICS - we'll see what happens.
First night was encouraging - over 5 hours of deep sleep last night an no issues... I'll keep an eye on it and report back.
It just makes NO sense how the reboot problem is now present even on Honeycomb, where is wasn't as issue beofore!
I now wondering if ICS either updated some firmware on some device in the TF (wifi chip, bluetooth chip, etc) or that the bootloader might be the difference....
So I now have a Honeycomb bootloader (verify bootloader version by looking at text on sceen after holding vol down + power) and ICS OS. Time will tell....
Can anyone else explain how the reboot problem could cause the issues on honeycomb as well???
Thanks!
Sent from my Transformer TF101 using Tapatalk
jtrosky said:
I was eventually able to downgrade my bootloader to the version that came with 8.6.5.6 (its the version I had laying around). So, I am now running the 8.6.5.6 bootloader with Revolver ICS - we'll see what happens.
First night was encouraging - over 5 hours of deep sleep last night an no issues... I'll keep an eye on it and report back.
It just makes NO sense how the reboot problem is now present even on Honeycomb, where is wasn't as issue beofore!
I now wondering if ICS either updated some firmware on some device in the TF (wifi chip, bluetooth chip, etc) or that the bootloader might be the difference....
So I now have a Honeycomb bootloader (verify bootloader version by looking at text on sceen after holding vol down + power) and ICS OS. Time will tell....
Can anyone else explain how the reboot problem could cause the issues on honeycomb as well???
Thanks!
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
Give us an update on this later
FYI - Still going strong with ICS (Revolver) running old Honeycomb bootloader (8.6.5.6).... I don't know, but I have a good feeling about this (of course, I've had that "good feeling" about 20 times now without any success)!
I'll keep you posted!
Sent from my Transformer TF101 using Tapatalk
jtrosky said:
FYI - Still going strong with ICS (Revolver) running old Honeycomb bootloader (8.6.5.6).... I don't know, but I have a good feeling about this (of course, I've had that "good feeling" about 20 times now without any success)!
I'll keep you posted!
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
Nice! How long have you been running it now?
Sent from my LG-P990 using XDA
I just picked up my TF300 on Thursday and I've been having some frequent rebooting going on.
It seems like it mostly occurs when I open a newly downloaded app and start going through the settings. Everything locks up, then it simply reboots itself. Thankfully, it doesn't take very long to reboot. When I go back in to the offending app, it generally has been working fine.
The last few big tech purchases I've made (laptop, phone, etc) it seems like they've had a few issues at first, but eventually the bugs get worked out and I stop having problems within a couple weeks.
Is this a common issue, or should I exchange it? I have 27 days left to take it back.
Sent from my DROID BIONIC using Tapatalk 2
I had a 16G that worked fine. I recently exchanged it for a 32G. The 32G would reboot every time I went to use it after leaving it sit for some time (a few hours?). I did a Cold Boot (holding volume + power -- see google) and it seems to be fixed now. Try that.
Sorry, I didn't specify, mine is the 32GB. Thanks for the info, trying that now.
Sent from my DROID BIONIC using Tapatalk 2
Mine became more stable after I got the .29 firmware update.
I had a firmware update when I first unboxed it, but it failed the instalation and it says I'm up to date now.
Sent from my DROID BIONIC using Tapatalk 2
Cold reboot doesn't seem to have had much of an effect. I've had three automatic reboots within the last hour or so.
Also, checked for updates and it says I'm up to date.
Edit:Just happened three more times while navigating around these forums. Plus one lockup where I had to manually reboot. Starting to think about exchanging it.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Mine also keeps rebooting, but i bought it in Edimburgh and now i'm in Spain, so i can't replace it.
I can't use the Asus SAT because i used the "unlock" utility. This realy piss me off
I've tried to unroot, reset the device, not overclocking, even a stress test with StabilityTest app (Google Play, i can't post links), and it keeps rebooting with no sense (attached log down there).
It has rebooted using GMail, watching videos through a browser, playing games... No pattern at all.
After last reboot i have disabled the sound and it seems to be stable, but i'm not sure at all.
My only hope is that the device become fully stable with a custom rom.
Well, I said before things were ok, but now I got home and the device turned itself off. I had to hold down the power button to start it up.
Same problem here in Holland. I have a blue, 32gb 300t (boxcode TF300T-1K129A) which reboots randomly. I own this tablet for one week now and it rebooted about a 30 times or completely freezes. Already submitted an RMA to Asus.
Edit: the RMA was rejected by Asus. They said that I have to reset to factory default thirst, so I did. 10 minutes later... another rebood. I wanted to report this to Asus but in order to do so I had to send a completely new RMA report. Really fed up with Asus I returned the tablet to my retailer and got my money back (no stock of the 300T). Now I ordered a Cube U30GT. To bad, besides the reboots it was a great tablet.
Been having similar issues but I'm in vacation so I can't really do much debugging. My tablet simply shuts down randomly when put in sleep for prolonged periods of time. It'll usually happen once or twice a day with no real pattern to it. I've only had it crash on me once while I was using it, and it wasn't while launching an app or anything in particular.
I'll try the cold boot but unfortunately I'm not getting OTA updates at all... I've rooted and changed the build prop, but I haven't unlocked it. If I can't figure out what's wrong I'll just unlock it and apply updates manually I guess. I know .26 is supposed to fix certain stability issues.
KPY said:
Mine also keeps rebooting, but i bought it in Edimburgh and now i'm in Spain, so i can't replace it.
I can't use the Asus SAT because i used the "unlock" utility. This realy piss me off
I've tried to unroot, reset the device, not overclocking, even a stress test with StabilityTest app (Google Play, i can't post links), and it keeps rebooting with no sense (attached log down there).
It has rebooted using GMail, watching videos through a browser, playing games... No pattern at all.
After last reboot i have disabled the sound and it seems to be stable, but i'm not sure at all.
My only hope is that the device become fully stable with a custom rom.
Click to expand...
Click to collapse
What is stability test?
Sent from my ASUS Transformer Pad TF300T using XDA
KindaUndisputed said:
What is stability test?
Click to expand...
Click to collapse
It's in the Play Store. Looks like it puts the entire system through tests. It will keep running until an error occurs, then I think it creates a log.
I downloaded it and let it run for a couple minutes but I don't have the pad with me at the moment.
It said some errors are found in five minutes, but it could take up to 5 hours to find one. I'm guessing plugging it in and letting it run for a while is the best way to do it.
I might run it sometime before I get a chance to take it back to Best Buy. Just out of curiosity.
Sent from my DROID BIONIC using Tapatalk 2
Alot of people have fixed their problems with a factory rest. I had alot of the same issues and did the reset and now no problems at all. Worth a shot.
I've tried that and it still does it. I'm crossing my fingers that I just got a bad one and I'll be exchanging it tonight after work.
Sent from my DROID BIONIC using Tapatalk 2
Just to update, I got home with my replacement tablet, and I've been setting it up for the last hour. I don't want to jinx myself, but I haven't had an unwanted reboot yet, which is a vast improvement over the last one. It also successfully installed the firmware update, which evidently, the last one did not do. So far a much better experience.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
After JB upgrade, my tablet started consuming more RAM. And it keeps restarting. Even though I dont do hard stuff it freezes and try to restart but it gets stuck at ASUS screen. That thing keep turning and turning unless I press the restart button or the battery hits 0. There was no such thing before JB upgrade. And since this is a quad core tablet is it normal? All I'm doing is just surfing the net or watching videos on YouTube + 1-2 tasks. I did much harder things before JB upgrade but there was no such thing as restarting or freezing. Could it be because of the JB upgrade or did I do something wrong with my tablet. Anybody else has this problem? Is there anything I can do to fix that. Should I change my tablet or wait for a new upgrade or what? Would rooting my tablet fix the situation?
Sent from my ASUS Transformer Pad TF700T
grumm said:
After JB upgrade, my tablet started consuming more RAM. And it keeps restarting. Even though I dont do hard stuff it freezes and try to restart but it gets stuck at ASUS screen. That thing keep turning and turning unless I press the restart button or the battery hits 0. There was no such thing before JB upgrade. And since this is a quad core tablet is it normal? All I'm doing is just surfing the net or watching videos on YouTube + 1-2 tasks. I did much harder things before JB upgrade but there was no such thing as restarting or freezing. Could it be because of the JB upgrade or did I do something wrong with my tablet. Anybody else has this problem? Is there anything I can do to fix that. Should I change my tablet or wait for a new upgrade or what? Would rooting my tablet fix the situation?
Sent from my ASUS Transformer Pad TF700T
Click to expand...
Click to collapse
You may want to try the 3 factory resets trick if you haven't already.
Thats OK said:
You may want to try the 3 factory resets trick if you haven't already.
Click to expand...
Click to collapse
What is that and how do i do that?
Sent from my ASUS Transformer Pad TF700T
grumm said:
What is that and how do i do that?
Sent from my ASUS Transformer Pad TF700T
Click to expand...
Click to collapse
Be advised the factory reset will wipe the internal SD card and bring your tablet back to a factory state.
If you want to proceed:
Tap on the notification bar in the lower right corner (where the time is displayed.)
Tap on the settings icon (looks like a gear or cog.)
When the settings menu appears look for "backup & reset"
Choose "Factory data reset" (under PERSONAL DATA.)
The following message will appear:
This will erase all data from your tablet's internal
storage, including:
Your Google account
System and app data and settings
Downloaded apps
Music
Photos
Other user data
You are currently signed into the following accounts:
[email protected] (that's if you are signed into Google)
Do this tree times...
After which you will be back to square one with your tablet.
Good luck!
i had this exact same issue. I was on the verge of selling it and getting something else. Then someone convinced me to root. I rooted on Thursday and have not had any issues at all. Its like i have a brand new tablet. Rooting this thing is the way to go. I know you are probably thinking why should you have to root in order to get the device to function as it should. I thought the same exact thing.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
timrock said:
i had this exact same issue. I was on the verge of selling it and getting something else. Then someone convinced me to root. I rooted on Thursday and have not had any issues at all. Its like i have a brand new tablet. Rooting this thing is the way to go. I know you are probably thinking why should you have to root in order to get the device to function as it should. I thought the same exact thing.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
I'm so glad to hear that it's working for you!
I didn't want to root because of the warranty issues. I know it can be reversed but I just didn't want to struggle with that. I'll try the 3 factory resets first. If it doesn't help me, I'll have to root it I guess. Thanks for the answers.
Sent from my ASUS Transformer Pad TF700T
I just purchased a used 700 after I returned my transformer prime. I have noticed that my screen is very non responsive and I often have to long press it or repeatedly tap the screen at times. Its this normal?
sent from my S3 running Darth x
misterwal10 said:
I just purchased a used 700 after I returned my transformer prime. I have noticed that my screen is very non responsive and I often have to long press it or repeatedly tap the screen at times. Its this normal?
sent from my S3 running Darth x
Click to expand...
Click to collapse
Uhm no it is not, have you tried a cold boot or factory reset?
Tylor
Sent from my ASUS Transformer TF700T Infinity Pad Using Tapatalk HD
Rom: Stock 4.2.1 Rooted.
UPDATE FOR TF700 USERS!!! AND THE 4.2.1 UPDATE http://forum.xda-developers.com/showthread.php?t=2204100
Hi,
I get the same problem with my TF700T. The screen wont respond to touch, sometimes I have to reboot the tablet twice for it to work properly. But after awhile it will go back to the same thing ...not responding to touch properly.
I have done a hard reset but is still giving me the same problem. Is there anything I can do?
Any help would be much appreciated.
Cheers.
Send it back to Asus you have a hard ware issue.
war_timmins said:
Hi,
I get the same problem with my TF700T. The screen wont respond to touch, sometimes I have to reboot the tablet twice for it to work properly. But after awhile it will go back to the same thing ...not responding to touch properly.
I have done a hard reset but is still giving me the same problem. Is there anything I can do?
Any help would be much appreciated.
Cheers.
Click to expand...
Click to collapse
If it is still under warranty, I would send it in for servicing. If there is no physical to the screen, we can certainly take care of it for you. Not 100% sure, but it sounds like the digitizer when out.