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Random shutdown, Screen of Death?

Has anyone else came across the screen of death (random shutdown when idle and requires long pressing power to turn back on) with their Galaxy Tab 7+? I have this problem everyday and it seems like other Samsung phones had similiar problems like this one.
Does anyone know if there is a way to fix this? Supposively it may be a problem with the Wifi or reading the SD card when idle.
Sent from my GT-P6210 using xda premium

I Did a factory rest and haven't had one in two Weeks.

I did a factory reset last night and still have the same problem. Did you do a factory reset under "Settings > Privacy > Factory Reset"?
Didn't change a thing for me.
Sent from my GT-P6210 using xda premium

I occasionally get reboots, I can hear the sound when its in my pocket. Likely due to set cpu. My min is 500. I hear its related to on demand setting. I may uninstall if it persists.

the SOD issues is a known issue on some units.
While some units have it very frequently others don't.
The one i got from Fry's (and returned) had it.
The 3G version one i got from ipmart.com doesn't have it.

It seems like it may have something to do with the SD card reading. I removed mine and haven't had a problem since.
Sent from my GT-P6210 using xda premium

I take that back, just got SoD again. I'm really considering exchanging this for another one
Sent from my GT-P6210 using xda premium

charmartist said:
I did a factory reset last night and still have the same problem. Did you do a factory reset under "Settings > Privacy > Factory Reset"?
Didn't change a thing for me.
Sent from my GT-P6210 using xda premium
Click to expand...
Click to collapse
No I did mine from recovery. Power and the volume button closest to power. Select factory reset. I believe they are slightly different, but I am not positive of that. If that doesn't help, I'd return it if possible and get a different one. Here in the states most return periods have been extended Into January. Good luck.
Another thing you can try is using Odin to flash the retail ROM for the 6210 that is posted in the development section. I have had to do that several times trying to get cwm sorted, that may have fixed it. That's a good way of reloading the code, because I did get the sod several time prior to my first brick. After reloading the code, I forgot the problem even existed. Again good luck

charmartist said:
Has anyone else came across the screen of death (random shutdown when idle and requires long pressing power to turn back on) with their Galaxy Tab 7+? I have this problem everyday and it seems like other Samsung phones had similiar problems like this one.
Does anyone know if there is a way to fix this? Supposively it may be a problem with the Wifi or reading the SD card when idle.
Sent from my GT-P6210 using xda premium
Click to expand...
Click to collapse
I have had two Tab 7+ from Amazon. Both had the SOD problem. I returned both and now I will either wait until there is a fix from Samsung or will look for another tab.

I got them 2-3 times per day on my first unit...I exchanged it once Best Buy got another in stock and haven't had any issues at all. So yeah...if you're getting the SODs, exchange it if you can.

I had this too! I immediately asked for it to be returned. I didn't spend so much money on a device that randomly shuts down. Sending it back today..

I have only had one random reboot (that I know of). I have, however, had some apps like Marketplace crash on me at least a couple dozen times. I always have to manually reboot to fix it.

Quick update guys, I exchanged it today at Best Buy and just got done updating the firmware through Samsung Kies. We'll see how this one goes; I'll keep everyone posted.

Just wanted to let everyone know that I havent had a SoD since I exchanged it and the battery lasts longer also. So far so good, I'm glad I didnt keep the other one.
Sent from my GT-P6210 using xda premium

Well, i guess i spoke too soon. I updated the firmware tonight. Since then Ive had 2 random reboots.

GaresTaylan said:
Well, i guess i spoke too soon. I updated the firmware tonight. Since then Ive had 2 random reboots.
Click to expand...
Click to collapse
If you can, go for an exchange. Don't keep a defective item unless you have to. Samsung has warranty on it though I believe.
Sent from my GT-P6210 using xda premium

Im chalking my random reboots up to setcpu. Had 2 in 10 minutes. Removed set cpu none since. PROBABLY need a custom kernel.

chrisrotolo said:
Im chalking my random reboots up to setcpu. Had 2 in 10 minutes. Removed set cpu none since. PROBABLY need a custom kernel.
Click to expand...
Click to collapse
What were your SetCPU settings?
Any screen-off profile with a maximum limit less than 800 MHz WILL cause SoDs until the kernel can get patched.

removed all profiles. just 500 min 1.1 max

Finally gave up and returned mine. I had just updated to the latest firmware, did a factory reset and 4 hours later got 2 back to back SOD's. This was the last day I could return it to Best Buy and luckily they had 1 left. Charging the new one right now.

After upgrade to 9.2.1.24, were SOD/RR fixed for u ?

If u have upgraded to 9.2.1.24 (released May 16 to US/TW), please let us know if your SOD/RR issues were fixed. Another annoying issue we had was Gmail crashing.

Negative
Nope

Still there..
Sent from my HTC One X using Tapatalk 2

The .24 update has been up for less than 24 hours, and you folks are saying that you've already experienced a random reboot and/or sleep of death? Wow -- surprising to see it come up so quickly. I hope you guys performed the cold boot (shut down, then power+vol down and then either wait or choose the cold boot option) as we were told to do after applying the update.
So far I can't say anything about whether its fixed or not. It hasn't been nearly long enough, and won't be for at least 2 weeks. Announcing that its "solved" before running for at least that long seems silly, given the past history on this issue.
For those reporting that it isn't solved for you -- perhaps you could explain what you had happen?

Installed .24, cold booted, and have experienced one RR and Gmail issues in the first few hours of use. No SOD yet thankfully.

Well, I can now confirm on at least one unit that the RR problem is still there, too (I have 2 TF101s in my house). OTA update was applied to a stock, unrooted TF101, cold booted, and about an hour ago it rebooted on its own. It was a full reboot and did not hang on the logo screen.

dang ... I guess I will keep waiting for TF700 then, while enjoying the TF101 that I downgraded to HC few days ago ...
BTW, the TF300 seems to not be immune to SOD/RR either, bummer

any updates on screen tearing?
also, minor note to those having RR/SOD issues? you guys should seriously consider using the "test" kernel by guevor. i recommend 17 or 17c.

guess i'm gonna answer my own question....no more screen tears (for me anyway) with the new update. add that my guevor's custom kernel...and my ics is perfect.
w00ts!!
Sent from my Transformer TF101 using Tapatalk 2

Mine's been on for almost 12 hours. No problems so far. Hearing people still having it though, makes me anticipate it happening.

.24 update
My 101 was stable with .21 336 hours uptime. No problem with .24

SOD/RR was fixed for me in the last update. I'm scared to update to this new firmware in fear of it coming back

It's only been 24 hrs, but so far no issues with. 24.

Never had RR boot since last update and none since current update too.
Sent from my Transformer TF101 using xda premium

From yesterday til now is still running smoothly without any SOD/RR. I'm still monitoring.

No RR or SOD for me so far. Didn't perform a cold boot yet.
But my Gmail App is kinda buggy. Sometimes it won't load new emails. Going back from reading one to the inbox is buggy, sometimes the app stucks und I have to close it using task killer :/

Mine has been fine since the .21 update.
Hopefully the new update won't break it again
edit: B30K

Serial No's
Can you add your serial numbers with your updates as some are Happy and some are clearly having problems.
May be helpful to others ?

Seranath said:
But my Gmail App is kinda buggy. Sometimes it won't load new emails. Going back from reading one to the inbox is buggy, sometimes the app stucks und I have to close it using task killer :/
Click to expand...
Click to collapse
NVIDIA's fault, their GLESv2 library is buggy as hell (even to the point of crashing the Dalvik VM instance under which GMail is running).

ASUS UK is saying to perform the cold boot BEFORE updating now, conflicting the instructions to do it after the update.
Quote:
All users MUST perform this before installing the new update. Post below if you have any issues with performing the cold boot and we’ll see if we can help you out.

ASUS removed .30 update from there website.

i downloaded the most recent tf700t ota update which was the .30 update and when i go back to the website. it is no longer there. any reasons why?? maybe they werent supposed to send it out yet?

because it blows! even with limiting background processes limited to 4 i still get hangs.... its a pos (and i dont mean a point of sale) if you dont have it consider yourself lucky....
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

Well I'm glad I'm on the WW version then because I never got it. Also noticed it was gone from the Site this morning and was wondering why...
Sent from my ASUS Transformer Pad TF700T

I find your comment interesting since I did get the .30 update OTA and I had no issues with the update nor have I had any issues after it finished. It is interesting that Asus pulled the update though I will give you that.
UPDATE: Wanted to add that I did not get the .26 OTA and had to do a manual update using the downloaded file provided by Asus Service located on their site.

Wow, I must be one of the lucky ones, my Infinity has been running so much better since this update my bencharks even went up, I used to get about 13100 on Antutu and now I get about 13590, browser hasn't hung once and I haven't had any game crashes, except the usual Nvidia bug, **** I even plyed Heist on power saving mode all the way through.
Sorry for those having issues, but this machine is so much better then my Prime was it isn't even funny.

Honestly I haven't found any problems with 0.30 update yet. The browser is actually less prone to crashes than before (or at least that is what I can observe). Not sure if this update is creating problems for people, but for me everything is fine so far.

After downloading this update on the first day it was pushed, I have had no issues at all. In fact, it could be in my head but it feels a little snappy when opening apps.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Every update you are going to have some people who say it caused issues. FWIW, I got it and it has not introduced any major new issues for me. In other words my tablet still has a few stability issues but I can't tell if they are new since ASUS' ICS firmware has never been 100% stable for me. On top of this, you always find some buggy apps that may have some issue with the update you hadn't seen before.
The only thing I think that may be "new" is: I got some crashes on the stock browser which were fairly rare for me prior (including one that locked up the tab completely)... I decided to use it as a motivation to test out Firefox for Android and it seems to be running pretty well after several hours of continuous use. So, overall, I'd say I have no major problems with the update.
They could have pulled it because a lot of people seemed to have actual problems with the download and install. Anecdotal: seems like I've seen way more problem reports/"need help" posts on the forums than a typical patch level update. I've seen several brick reports, too, which seems way out of line. So maybe they needed to look at an installer issue before they put it back up.
On the other hand, if you haven't gotten it yet I wouldn't worry much, I'm not seeing anything I'd consider a major improvement, either. I don't care about face unlock. LOL.

I did benchmarks as well. My numbers went up exponentially. Seems snappier! No issues whatsoever. Improved my blue tooth and Netflix now works. I'm a happy camper.

Before this update, I was having occasional issues with Chrome freezing and needing to force close. I didn't originally have this problem so figured it had to do with a Chrome update (I have it set to auto update so I don't know if it's was updated or not but something changed). After recieving .30 though, I can't say I've had an issue with Chrome.
I will say that the task/notification bar keeps popping up unexpectedly. And that never happened before. The tablet can be sitting in the dock open and the screen on but not touched at all by me and eventually the task/notification bar opens on the bottom right. I'm assuming this is a .30 update issue. Anyone else see this?

Chiming in.
No problems after .30 here either.

Yea i havent had any problems what so ever. don't know why everyone else is...
Sent from my ASUS Transformer Pad TF700T

I remember the prime's firmware was uploaded on their site and some people were getting their devices bricked. The next day, the firmware was removed from the site. Maybe this could be the same.

Guys, after the update, games has been freezing up on me. Even Agent dash. Maybe this is why it was pulled?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

bs player fcs on me now, black market fcs on me, and most importantly FILE MANAGER HD force closes on me. the hell asus ? it was great before that

Have had multiple issues since the update (only had the Infinity for about 2 weeks, and new to Android so not sure if I had it long enough prior to the update for these to show but all where working fairly flawlessly before):
BS Player crashes as soon as I tried to play a file - "Loading files..." - after a lot of googling, switched off something in the options about loading files and seems to work OK now
Dice player has frozen a few times
The email that comes with it - froze on one account out of three and wouldn't swap over - after about a dozen cold boots seems to have been OK for the past 12 hours
Dead Trigger, Modern War and City Crime - all crashing and freezing regularly (had maybe 2 crashes prior to the update)
Boat Browser and the stock browser have had a few crashes

No issues since the latest OTA. It seems snappier and more stable. I am much happier!
Sent from my ASUS Transformer Pad TF700T using Xparent Blue Tapatalk 2

When I first got the. 30 update my tablet started locking up and rebooting. It had never done that before the update. I did a cold boot and it still did it. I finally did a factory reset and now I haven't had any issues for the last two days. The tab is much snappier and browsing has improved.

I was having problems with MXplayer, Dice and BS player after the update. I uninstalled all three of them did a hard reset (vol down and power on) and then installed them again. Now they seem to be working fine. I know MX and BS just recently had updates as well. Now BS player has an offset for the audio and it's a great workaround for the BT lag!

anybody have a link to the updates? my ota failed and i cant wait to flash .30

Random Rebooting

So I've had my TF700 for almost a year now and I've always had a random reboot issue. Each patch would change, but recently I've upgraded to 4.1.1 Android version (Kernel: 3.1.10-0001) (Build: JRO03.us_epad-10.4.4.25-20121228) and have noticed that the tablet seems sluggish and I'm getting more reboots. Normally if I just read or websurf it wasn't bad. After about a week or so of constant use it would freeze or reboot.
However after the upgrade I've started playing a few games and the device seems to crawl when switching from one app to another (even in performance mode) and the reboots come randomly.
Is there any advice? Should I take it back to bestbuy and trade it in while it is still under warranty?

DarqAnshin said:
So I've had my TF700 for almost a year now and I've always had a random reboot issue. Each patch would change, but recently I've upgraded to 4.1.1 Android version (Kernel: 3.1.10-0001) (Build: JRO03.us_epad-10.4.4.25-20121228) and have noticed that the tablet seems sluggish and I'm getting more reboots. Normally if I just read or websurf it wasn't bad. After about a week or so of constant use it would freeze or reboot.
However after the upgrade I've started playing a few games and the device seems to crawl when switching from one app to another (even in performance mode) and the reboots come randomly.
Is there any advice? Should I take it back to bestbuy and trade it in while it is still under warranty?
Click to expand...
Click to collapse
If you're not into rooting/custom rom etc. which will voids your warranty, you should take it back and exchange for another device like Samsung, nexus etc.., but not another tf700.

buhohitr said:
If you're not into rooting/custom rom etc. which will voids your warranty, you should take it back and exchange for another device like Samsung, nexus etc.., but not another tf700.
Click to expand...
Click to collapse
May I ask your reasoning for this? I have the keyboard and have loved the ability to use my USBs and the SD cards for both keyboard and device.

DarqAnshin said:
May I ask your reasoning for this? I have the keyboard and have loved the ability to use my USBs and the SD cards for both keyboard and device.
Click to expand...
Click to collapse
Due to Asus's design issue (slow flash memory was installed cause I/O bottle neck), it's not running well with stock rom. If you willing to unlock your device to use custom rom/kernel which make your device fast and smooth but will voids warranty. If you hold on to stock rom, you will be very frustrating about the slowness, stuttering and freezing. With tf700, if an app freeze or or hang (due to I/O poor design issue) will cause your device to reboot. Also a high percentage of hardware defects are to be considered, you better off go with Samsung or Nexus.

buhohitr said:
Due to Asus's design issue (slow flash memory was installed cause I/O bottle neck), it's not running well with stock rom. If you willing to unlock your device to use custom rom/kernel which make your device fast and smooth but will voids warranty. If you hold on to stock rom, you will be very frustrating about the slowness, stuttering and freezing. With tf700, if an app freeze or or hang (due to I/O poor design issue) will cause your device to reboot. Also a high percentage of hardware defects are to be considered, you better off go with Samsung or Nexus.
Click to expand...
Click to collapse
I see. Is it possible to fix the rebooting by Romming? I have no problem voiding warranties, but the constant reboots are getting annoying.

DarqAnshin said:
I see. Is it possible to fix the rebooting by Romming? I have no problem voiding warranties, but the constant reboots are getting annoying.
Click to expand...
Click to collapse
The answer is yes and no. There are multiple issues related to random rebooting. Possible reasons: JB software bug, bad apps, wifi driver and hardware. You won't know until you try to fix it. That's is why I recommend not to dive in since you already see "issue" with a brand new device. The risk is on your side more than the good.

buhohitr said:
The answer is yes and no. There are multiple issues related to random rebooting. Possible reasons: JB software bug, bad apps, wifi driver and hardware. You won't know until you try to fix it. That's is why I recommend not to dive in since you already see "issue" with a brand new device. The risk is on your side more than the good.
Click to expand...
Click to collapse
I see. Thanks for the advice.

Are there any particular tablets out there that somebody would recommend? I'm not a big fan of the Nexus, as nice as it is. I am kind of attached to my SD cards.

To be honest, there really isn't a good alternative if you want the keyboard-dock option.
Also, I'd be willing to bet that most TF700 owners don't have "random" reboots.
However, before unlocking your device, please tell us a little more about your setup - do you have tons of apps installed? What about apps like System Tuner? I'd recommend running as close to stock as possible (least apps installed) and see if the reboots still occur.
Just to clarify, you've had random reboots from day one of owning the device?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

jtrosky said:
To be honest, there really isn't a good alternative if you want the keyboard-dock option.
Also, I'd be willing to bet that most TF700 owners don't have "random" reboots.
However, before unlocking your device, please tell us a little more about your setup - do you have tons of apps installed? What about apps like System Tuner? I'd recommend running as close to stock as possible (least apps installed) and see if the reboots still occur.
Just to clarify, you've had random reboots from day one of owning the device?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Just to add my two cents....
I bought a TF700 last summer. It was fine until the latest round of OTA upgrades from Asus in November or December; then I started getting random reboots as well, and the tablet became slow as a slug in molasses even in performance mode (which I have to set as soon as I boot in order to even get minimally-acceptable performance). I too hate to give up the keyboard and extra storage, but I have to admit this thing has been a disappointment.
mudge

iCurmudgeon said:
Just to add my two cents....
I bought a TF700 last summer. It was fine until the latest round of OTA upgrades from Asus in November or December; then I started getting random reboots as well, and the tablet became slow as a slug in molasses even in performance mode (which I have to set as soon as I boot in order to even get minimally-acceptable performance). I too hate to give up the keyboard and extra storage, but I have to admit this thing has been a disappointment.
mudge
Click to expand...
Click to collapse
Did you try a fresh install after this happened? Obviously, that kind of slowness is not even close to normal, even for a completely stock device...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

jtrosky said:
To be honest, there really isn't a good alternative if you want the keyboard-dock option.
Also, I'd be willing to bet that most TF700 owners don't have "random" reboots.
However, before unlocking your device, please tell us a little more about your setup - do you have tons of apps installed? What about apps like System Tuner? I'd recommend running as close to stock as possible (least apps installed) and see if the reboots still occur.
Just to clarify, you've had random reboots from day one of owning the device?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Well the random reboots came after the second firmware upgrade. I kind of just figured that it had to deal with until the next firmware upgrade. I tend not to install a ton of applications on the device. I have the google apps (gmail, voice, talk, authenticator, drive, sky maps, skydrive, maps), Games (Rage of Bahamut, Transformers Legends, Tegra Zone), Books (Kindle, Adobe Reader, Comixology), Web (Youtube, Chrome, Netflix) and Kaspersky.
I have held off on the firmware upgrades until I was certain that there wouldn't be a major firmware upgrades coming down the line. The reboots weren't bad. Usually if I left the comixology, kindle, and ran mutliple games for a long time with the system would other slow down or lock up and I would just reboot. After this firmware it would just reboot if I opened a single app and shut off the screen. If it didn't reboot, when I unlocked the screen the device would just become incredibly slow.
I just got off the phone with Best Buy and they said the only thing I would be able to trade for is another TF700 with the warranty I have.

jtrosky said:
Did you try a fresh install after this happened? Obviously, that kind of slowness is not even close to normal, even for a completely stock device...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
I'm going to be honest with saying I have been nervous about doing this before I talked to others to see if this was a normal event for the device.

DarqAnshin said:
I'm going to be honest with saying I have been nervous about doing this before I talked to others to see if this was a normal event for the device.
Click to expand...
Click to collapse
I would definitely not call random rebooting "normal" for the TF700. Obviously, there are some folks that are having issues with random reboots, but I think that is a very small percentage. To be honest, you can do a google search for just about any device + "random reboot" and you'll get results for almost every device known to mankind. I also believe that the problem can usually be fixed by starting clean and slowly introducing your needed apps. Yes, it's a pain in the a$$ and you shouldn't need to do it, but I truly believe that most of these issue can be fixed with a little effort.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

jtrosky said:
I would definitely not call random rebooting "normal" for the TF700. Obviously, there are some folks that are having issues with random reboots, but I think that is a very small percentage. To be honest, you can do a google search for just about any device + "random reboot" and you'll get results for almost every device known to mankind. I also believe that the problem can usually be fixed by starting clean and slowly introducing your needed apps. Yes, it's a pain in the a$$ and you shouldn't need to do it, but I truly believe that most of these issue can be fixed with a little effort.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Is there an instruction manual for a clean installation?

DarqAnshin said:
Is there an instruction manual for a clean installation?
Click to expand...
Click to collapse
First download Asus full frimware and unzip the zip file to the root of your microsdcard. Then go into settings -> backup and reset, tab on Factory data reset this will auto boot into your stock recovery and it will wipe data. OR you can boot into stock recovery and select "wipe data". Once done boot int recovery and just wait for few second, it you auto flash the Asus full firmware.

jtrosky said:
Did you try a fresh install after this happened? Obviously, that kind of slowness is not even close to normal, even for a completely stock device...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
No, I haven't yet. I keep hoping there would be another OTA from Asus that would fix the problem. I've rooted my device, but that's all. I've not even installed recovery, and the bootloader is still locked. The reboots don't come often enough that they don't really bother me anymore. What really bugs me is that the tablet was working great until that pair of OTA's at the end of last year. Up till that time I had no reboots and everything was working smoothly. Like an idiot I installed them and now aside from the reboots the response lag is terrible. I can tap on the clock to bring up the menu and it can take up to 5 seconds before the menu even appears.
I'll get around to doing a fresh install one of these days, but I've been too busy.
mudge

iCurmudgeon said:
I keep hoping there would be another OTA from Asus that would fix the problem.
Click to expand...
Click to collapse
I wouldn't count on it, since it is not a "known issue" with the TF700, as far as ASUS is concerned...
What really bugs me is that the tablet was working great until that pair of OTA's at the end of last year.
Click to expand...
Click to collapse
That might suggest it's an app compatibility issue introduced by the update -- I hope so for your sake. (I've had that happen a few times, too.)
Up till that time I had no reboots and everything was working smoothly. Like an idiot
Click to expand...
Click to collapse
Well... I would hardly call you an idiot for installing a manufacturer-provided update. I must admit I am slowly weening myself off of the Ï have to have the brandnewest bestest EVA update" because I have spent so much time fixing whatever issues a new update brought -- I am slowly beginning to understand the motto if it ain't broken, don't fix it.
I installed them and now aside from the reboots the response lag is terrible. I can tap on the clock to bring up the menu and it can take up to 5 seconds before the menu even appears.
I'll get around to doing a fresh install one of these days, but I've been too busy.
mudge
Click to expand...
Click to collapse
Given you're still sporting stock unlocked, that's the only route available... for now. Once you unlock and go custom, you'll be happier. :good: Hold on, my friends.

Random reboots

My pixel had decided it's going to randomly freeze and reboot itself
It does it a few times a day and doesn't seem to matter what apps are running
Is there anyway of logging the reboots without root to find the cause?
Sent from my Pixel using Tapatalk

rosswaa said:
My pixel had decided it's going to randomly freeze and reboot itself
It does it a few times a day and doesn't seem to matter what apps are running
Is there anyway of logging the reboots without root to find the cause?
Click to expand...
Click to collapse
Same thing happening to me here too.

What I would do is start from scratch, install factory image, don't install any apps, use for a day to test, then install your apps one by one to find the culprit.
If still rebooting without any apps installed, it might be time for a rma
Sent from my Pixel using XDA-Developers mobile app

I used that Google support and came down to putting the phone I to safe mode for 24 hours to see but some days it does it a few times and other days it's fine
Sent from my Pixel using Tapatalk

Has there been any resolution to this? My Pixel has been randomly rebooting, too. Already tried troubleshooting with Google tech support, tried Safe Mode (did it there, too), and factory reset and cache wipe.
It still happens. And when I say random, I mean random. Sometimes it reboots overnight, sometimes in my pocket, sometimes as I'm using the phone (it'll freeze in some cases too before it reboots). There's no obvious indication of what's causing it.
Has there been any light shed on this problem? Any clue as to whether it's software or hardware related?

Some days it doesn't, others it'll do it 5times. I've not had any luck fixing it which is annoying because it awesome except for that
Google aren't very helpful either, they refused to help because I got my phone through carphonewarehouse lol
Sent from my Pixel using Tapatalk

rosswaa said:
Some days it doesn't, others it'll do it 5times. I've not had any luck fixing it which is annoying because it awesome except for that
Google aren't very helpful either, they refused to help because I got my phone through carphonewarehouse lol
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
Yeah, there really is no rhyme or reason to the way it reboots, making it even harder to diagnose.

Rebooted again while it was just sitting on my table. No rhyme or reason to this bug.

I've had my 5" Pixel since launch. Google Store device, 32GB, never unlocked the boot loader.
I had a few random reboots, but never actually saw it happen. I'd go to use my phone and see the pattern unlock screen you get on first use after restart.
I have not had it occur since the January OTA.

UnusualSuspect said:
I've had my 5" Pixel since launch. Google Store device, 32GB, never unlocked the boot loader.
I had a few random reboots, but never actually saw it happen. I'd go to use my phone and see the pattern unlock screen you get on first use after restart.
I have not had it occur since the January OTA.
Click to expand...
Click to collapse
Same here. Sometimes I'll go to my phone wanting to use it, try my finger to unlock, and it'll prompt me to input my pattern because it's required after a reboot. Clearly, rebooting by itself.
It's frustrating because there's no rhyme or reason to it. Sometimes it'll happen multiple times a day, sometimes it won't happen for a couple of days.
At first, I thought the Jan update fixed it too because it didn't occur for a while after the update, but then it reared its ugly head again. I've already tested it in Safe Mode, did a factory reset, and the rebooting still persisted.
If you simply research this on the web, many others are having this issue. And it's even been reported a few times by Android sites/blogs. Google needs to get on top of this. At the very least, they should confirm it's a software issue and not a hardware issue.
---------- Post added at 10:08 PM ---------- Previous post was at 09:09 PM ----------
Just a few links of people online reporting this problem:
https://productforums.google.com/forum/#!topic/phone-by-google/QHp96fk4Ygw
https://productforums.google.com/fo...vS_XxvBh8;context-place=forum/phone-by-google
https://www.reddit.com/r/GooglePixel/comments/59i9e5/pixel_xl_random_restarts/#bottom-comments

Happens at random but only when I'm using Chrome or when my Pixel has been sitting on my nightstand charging.

I've had the phone since launch with no issues. My random reboots just started yesterday and it's happened 5 times in the past 12 hours. Glad I'm not the only one with the problem.
Sent from my Pixel XL using Tapatalk

im thinking this is a hardware issue, im pretty annoyed if it is! i get it like 6 times a day or nothing for a while, makes no difference what im doing or apps being used

Going to try and get a replacement this is a joke, fully wiped and flashed and still does it
Sent from my Pixel using Tapatalk

Mine hasn't really been "rebooting"... It's actually just been suddenly shutting completely off for no reason. It will be fine for a few days, then the next fee days it will simply abruptly shut off for no reason... Battery levels don't seem to make a difference.. Weird.
Sent from my Pixel XL using Tapatalk

For me it seems that the reason lies in Bluetooth or just in the BT stack. If I deactivate bluetooth it works fine through the day. But I need bluetooth so I started BT again and the Pixel XL 128GB crashes sometimes 10 Times a day, but as I checked BT was automaticly deactivated after these first reboots. I seemed. The Pixel stopped rebooting as I activated BT and deactivated it myself.
And now? How long do we have to wait. I don´t think it´s a hardware issue.

So, I have this issue but it became (very) apparent only after the OTA Oreo. First two weeks were fine (and subsequently first two weeks after a factory reset I've done), but then it slowly starts doing this after those 2 weeks. Freezes then reboots. At first it's 1-2 a day, now it's like 12-20. Ridiculous. There's a buganiser thread for this issue and Google is aware of it. Most of the bug reports have this in them:
Code:
Sense Key : Hardware Error [current]
which Google rep says is a hardware issue. I also have an access to a Google's internal buganiser thread on this issue (i'm a vendor) and they refer to this being a Toshiba's memory issue. Not sure though why this started happening only after the Oreo update. Also people who flash Nougat report no issues as well. Another funny thing is that there's at least two users with Pixel (XL) 2 who suffer from it. Anyway, I'll be giving it back to my carrier over the weekend (glad we have 2 year warrant here in UK) even though I'm pretty sure I'll get a refurb with a similar problem after two wasted weeks of wait.

Flash nougat rom and see does this problem occur or not? If not then us nougat for a while then again update to oreo