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Just returned my tablet to the Sears in Fairfield Commons Mall in Fairborn OH. The guy just slapped a clearance sticker on it. I thought it had touch issues but I'm convinced it was a issue with the screen being too dirty. Returned it so I could free up money for a new video card. Have fun.
I was just here looking around at the G Tablet. Too bad its like a 40 minute drive to get there.
Stocklone said:
Just returned my tablet to the Sears in Fairfield Commons Mall in Fairborn OH. The guy just slapped a clearance sticker on it. I thought it had touch issues but I'm convinced it was a issue with the screen being too dirty. Returned it so I could free up money for a new video card. Have fun.
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I just picked up mine from that store yesterday. Havent had any issued with it, but I am on the fence about keeping it. Did they charge you any restocking fees? Did you have any mods on it when you returned it?
They will charge a restock fee on opened items with no defects. You could still complain that the device has no official Flash, which is definitely a defect. But you might only have until the 19th to use that as your return excuse.
I told them the screen sucked and I got all of my money back with no restocking fee. But yeah you better have some kind of reason. The guy working in electronics was real cool about it so I don't know if it's going to be the same for everyone. I think it got put in the computer as not matching description or something. I don't know. A restocking fee would have been the suck.
If you check out the Motorola tablet demo video running a mixture of honeycomb and gingerbread, you can see Google is taking tablet support seriously. I love the no button design. All the buttons are software so it isn't going to matter which way you have it rotated. And the new panels API is going to allow for some awesome tablet software that will still work well on phones. I would love to have a screen that is like the Nook Color (I bought one as a Chistmas gift for my mother-in-law so I've been um testing it to make sure nothing is wrong with it. I figure It would be best if I test up until the 24th so I can be totally sure.) with the hardware found in the G Tablet. That would be amazing. I'm hoping I can find something like that next year. So I'm going to start saving now cause something like that isn't going to be cheap.
Hey all. Well with all my reading on the forums and all the hard work the developers have been doing for this tab, I made up my mind to get this tab instead of the Archos 101. So here's my story:
I went to Sears and saw the G Tablet sitting all alone on a shelf with the security wires around it so that it cannot be opened. I thought that they were selling fast so I grabbed it and paid for it.
I drove back to work and pulled it out of the bag. I reached for a scissors/blade to open the box, but I found that there were no security labels on the box. That was weird. I say so because according to Sears if you return it in an openned condition, theres a 15% restocking fee. I thought they would have made sure that it was seald.
Anyways, I open the box and take a look around the black foam that cushions the tab in the box, and what do I see? CAT HAIR!!!! I thought, how could this be? This is supose to be a NEW tablet. I begin to carefully pull the tablet out of the cover and discover that it is covered in finger prints (5+ fingerprints). WHAT!!!!! I quickly placed it back in its cover so that I do not touch the screen at all. I lift the tab in its cover out of the box and notice an empty zip lock at the bottom of the box where the accessories are. Why is it empty????????? Also, the contents that were suppose to be in it are laying next to it OUTSIDE OF THE BAG!!
I immediatley thought, 'Did Sears just sell me a USED device at full price'? I called Sears and told them I have reason to believe the tablet was used and that I'm bringing it back.
Do you guys think I should bring it back, or should I just suck it up and keep it. Also, has this ever happened to you?
Thanks,
Scott
When I got mine the whole box was sealed.
Hi,
If it were me, I'd definitely take it back and get it replaced with a new one.
Jim
cscotty said:
Hey all. Well with all my reading on the forums and all the hard work the developers have been doing for this tab, I made up my mind to get this tab instead of the Archos 101. So here's my story:
I went to Sears and saw the G Tablet sitting all alone on a shelf with the security wires around it so that it cannot be opened. I thought that they were selling fast so I grabbed it and paid for it.
I drove back to work and pulled it out of the bag. I reached for a scissors/blade to open the box, but I found that there were no security labels on the box. That was weird. I say so because according to Sears if you return it in an openned condition, theres a 15% restocking fee. I thought they would have made sure that it was seald.
Anyways, I open the box and take a look around the black foam that cushions the tab in the box, and what do I see? CAT HAIR!!!! I thought, how could this be? This is supose to be a NEW tablet. I begin to carefully pull the tablet out of the cover and discover that it is covered in finger prints (5+ fingerprints). WHAT!!!!! I quickly placed it back in its cover so that I do not touch the screen at all. I lift the tab in its cover out of the box and notice an empty zip lock at the bottom of the box where the accessories are. Why is it empty????????? Also, the contents that were suppose to be in it are laying next to it OUTSIDE OF THE BAG!!
I immediatley thought, 'Did Sears just sell me a USED device at full price'? I called Sears and told them I have reason to believe the tablet was used and that I'm bringing it back.
Do you guys think I should bring it back, or should I just suck it up and keep it. Also, has this ever happened to you?
Thanks,
Scott
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I would take it back to the store. With a little persistence, you can probably walk away only paying the refurb price as seen on their outlet site. I have heard others doing the same with other products.
I would test the tablet first and make sure it it working. then, You should talk with the store manager and try to get a discount like 20%, if not, then return it with no restocking fee.
I bought mine on Saturday for $349 and I asked the sales, she said that during the holiday weeks, there will NOT be a restocking fee as long as I return it with the orginial box, etc.
Ask for a discount or return it with full refund.
Same here, mine came in shrink wrap.
If you think you got taken, take it back.
However, if it works (big if... be sure about this one), and you like it... what the hey, try talking to the manager.
Thanks for the info and suggestions everyone. Im going to take it back in a few hours right after work. I honestly dont even want it for a discount price. I just want a brand new sealed one. I will post the status of my return once it has been accomplished.
Thanks again,
Scott
We have two G-Tabs; a brand-new one I got for full-price for my wife, and a "refurb" which was really just a returned G-Tab that I got for $279. The used G-Tab functionally is exactly the same with the same warranty, etc except the person who had it before me had flashed an early TnT onto it (and even returned it that way; I had access to all kinds of sites, etc that he forgot to wipe from cache/data. I obviously didn't take advantage of that and erased it completely).
My point is that if the cost doesn't matter to you, I'd exchange it for a new one. Otherwise, you can always get a nice case or some other accessories for it with money you'd get back by taking the "refurb" price. There is not a single difference between my machine and my wife's after nearly a month of use; you can't really tell the difference between the two (unless you know our wallpapers).
ehunyadi said:
We have two G-Tabs; a brand-new one I got for full-price for my wife, and a "refurb" which was really just a returned G-Tab that I got for $279. The used G-Tab functionally is exactly the same with the same warranty, etc except the person who had it before me had flashed an early TnT onto it (and even returned it that way; I had access to all kinds of sites, etc that he forgot to wipe from cache/data. I obviously didn't take advantage of that and erased it completely).
My point is that if the cost doesn't matter to you, I'd exchange it for a new one. Otherwise, you can always get a nice case or some other accessories for it with money you'd get back by taking the "refurb" price. There is not a single difference between my machine and my wife's after nearly a month of use; you can't really tell the difference between the two (unless you know our wallpapers).
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Good idea. Im gonna power it on right now and test it as much as possible to see if everything works. If its ok and I get the same warranty, I'll try and talk Sears down. If not, then its a new one. I'll be leaving work in 30 minutes and Sears is just down the road, so I should be reporting back about the swap by 5.
Thanks,
Scott
I wouldn't even bother investing time into it, immediate return for me.
Cat hair? Fingerprints? Not new, not what I paid for.
So Im at Sears now and I just returned the item. Funniest thing, the guy asked me what was wrong and I told him. So he said no problem we will exchange it. Then he punched some buttons and here comes a yellow "clearance" sticker that he just slaps on it for $279. Go figure.
Scott
If it has the power supply/charger and USB cable, I would buy it for $279. the manuals consist of some papers that point you to the WEB.
then when you get it home, go to the DEV page here and download clockwork mod and for me Cyanogenmod and make it sing.
Wow my day gets better and better. So I'm waiting for the new tab and they tell me they have 20 in stock but they can't find it. So they give me a full refund and send me to another store. I asked if I can buy the one I just returned and he said no. It's already processed to go to the warehouse. Again, go figure lol
cscotty said:
Wow my day gets better and better. So I'm waiting for the new tab and they tell me they have 20 in stock but they can't find it. So they give me a full refund and send me to another store. I asked if I can buy the one I just returned and he said no. It's already processed to go to the warehouse. Again, go figure lol
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Wait so they have a unit you returned, slapped a 249 sticker on it and they will not sell it to you?
I would talk to a manager, if that is the one you want. That is not customer service.
I didnt even bother. The guy seemed quite miserable too. Well I'm at another Sears location now and they handed me the item. Guess what, its shrink wrapped. Looks like I got a brand new one. Gonna get home and hack the mess out of this thing lol.
Thanks
Scott
Congrats, the main thing is that you are happy with the purchase.
This happens all the time, unfortunately. And not just at SEARS.
The only thing they screwed up on is not cleaning the darn thing before putting it back on the shelves. If you're going to break your own store rules, at least do it well.
As for a "refurb", the device I have now was a clearance / closeout item - had a lot of fingerprints and the previous owner rooted it. But, for $215 with tax I could live with a used item. On occasion the Outlet will have a GTab at $200 or less - most of the time it's $279.
Stories like these and others are the reasons I don't shop at Sears anymore. After I'd long since stopped shopping there, my wife bought a lawnmower from our local Sears. It had a gas leak. About 1/4 of the way through my lawn it ran out of gas and I learned it was leaking it all over my lawn.
The store insisted since I used it I couldn't return it. They said they would have to "fix it" for me. After the manager raised his voice to me I flipped the receipt over, read the line that states "if you are not completely satisfied at any time return the items for a full refund." I said "I'm not satisfied. Do I need to explain that to corporate?". He jerked the receipt out of my hands and started pounded the refund into the register without saying another word.
My previous experiences with Sears were similar. Same problem with Western Auto which at the time was owned by Sears. I finally got a hint and stopped shopping at there or any of their subsidiaries like K-Mart (which has another whole string of horror stories regarding misleading pricing I could discuss.)
My G tablet is on it's way from Staples right now. I think Santa may hang onto it though.
Link coming soon
Here is my unboxing video:
http://www.youtube.com/watch?v=qnzIC0TwbH4
I just dropped my G Tab for the second time ... and its still alive. Being somewhat a fumble fingers I have accidently dropped my G Tab from a table of three feet or more since I bought it at the end of November. No visible harm externally or internally.
The build quality of this tablet truly impresses me.
Gotta quit dropping it though before it runs out of lives.
rls2002 said:
I just dropped my G Tab for the second time ... and its still alive. Being somewhat a fumble fingers I have accidently dropped my G Tab from a table of three feet or more since I bought it at the end of November. No visible harm externally or internally.
The build quality of this tablet truly impresses me.
Gotta quit dropping it though before it runs out of lives.
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That's my fear everyday. Nice to know it has a few lives to it...
As a fellow klutz I am very glad to hear this.
Not that I am going to try it on purpose, but just in case it happens I hope to not be devastated.
Butter is not the best idea to clean the g tablet with
Bought my Gtab on Black Friday. Been keeping it updated with TnT Lite, love this device.
A week ago, I bumped it off the counter onto the floor. It landed on a rug, edge-on. From that point, the lower third of the screen (when held in portrait mode) became increasingly unresponsive. I cannot describe the sick feeling this gave me (I have a lot of gadgets, but dont normally get so attached to them).
I searched for my receipt (unsuccessfully), but had the original box and all materials. I called the Sears store I bought it from and talked to the sales lead in Electronics. I simply told him I was having screen issues but didnt have my receipt. Told him I love the device and didnt want my money back, but asked (since it was still within 30 days) if there was some way I could exchange it for a new one....
He said he'd be happy to exchange it. I took it in and was back out with a new one in less than 5 minutes, no questions asked. I even got $20 refunded since the price had dropped. I also picked up the Viewsonic GTab Case for $5.99 (a surprise for the money, since its a decent CaseLogic case).
So.. yes, a fall CAN kill your Gtab, but I do think it's a well made device for the price... heck, a 4 foot fall will destroy most electronic gadgets.
So.. now I absolutely baby this thing... it stays in the case when not in use.
Moral: Be careful with it as you would any other $400 device.
Butch1326 said:
That's my fear everyday. Nice to know it has a few lives to it...
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That's exactly why I finally sprung for a 3rd party warranty a device... cover accidental damage(extra charge) as well for 3y... squaretrade.
FBPREVIEW (MIGHT) still get you 30% off... c. $65 total.
(I just know that I'll drop and break the gTab at some point, since I was keeping it I decided that I had better do something about getting a better warranty...)
You're supposed to buy this w/in 30d of purchase, but they might let you slide a little. Also as a caveat, I've heard of squaretrade before and have heard good things about them, but beyond that this is my first experience with them and I have yet to make a claim...
cutterjohn said:
That's exactly why I finally sprung for a 3rd party warranty a device... cover accidental damage(extra charge) as well for 3y... squaretrade.
FBPREVIEW (MIGHT) still get you 30% off... c. $65 total.
(I just know that I'll drop and break the gTab at some point, since I was keeping it I decided that I had better do something about getting a better warranty...)
You're supposed to buy this w/in 30d of purchase, but they might let you slide a little. Also as a caveat, I've heard of squaretrade before and have heard good things about them, but beyond that this is my first experience with them and I have yet to make a claim...
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Good information to share with everyone.
I decided against purchasing a warranty because early on I read that assessories for the gtab will be available in early-to-mid Demember. I must be on a different calendar... I'm looking for a fold cover similar to the one they have for that other major brand we don't mention on this forum. I keep holding my breath, but I think I'll be looking at one of the covers available now for temporary use.
Butch1326 said:
Good information to share with everyone.
I decided against purchasing a warranty because early on I read that assessories for the gtab will be available in early-to-mid Demember. I must be on a different calendar... I'm looking for a fold cover similar to the one they have for that other major brand we don't mention on this forum. I keep holding my breath, but I think I'll be looking at one of the covers available now for temporary use.
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Go check out the accessories forum. It looks like Kindle DX cases fit OK, but people seem to be getting random color v. what they ordered, plus one guy said that he couldn't get it to fit right.
Another guy found a Solo case @ Staples for $20 that looked lit it fit well. He posted a video... DX people just had some pix...
Well, I've never bothered w/warranties for my notebooks, but I decided that I had better with the gTab as I find it a bit unwieldly v. a 7", and I've seen several posts before about people who dropped their Pandigital Novels and Augen Gentouches and broke their screens. I was just worried that this one being larger it might be MUCH easier to damage the screen...
Dropped once from 3 feet onto carpet. Survived! Need to buy case ASAP. Need to protect this puppy.
Just went to Sears and Officedepot...was going to run out and get one today and the price at both places went up to $399 !!
Whats up with that !
David
That has been pretty much the regular price since day 1. Now that the holidays are winding down, they are going back to their regular price.
Same here, I looked online all day yesterday and was finding them for 369.99 at Office Depot and 379.99 at Sears. Well Office Depot is right around the corner from me so I just went there and the price was back at 399.99. I had checked online earlier but did not check the price as all I was looking for was the phone number. Turns out they only had one in stock and the closest Sears did not have any, the only other closest place to have one was 3.5 hours away. I really did not mind paying the extra $20.00 as I really like this tablet. Right now I am downloading the 3389 update and hoping it improves performance a bit, although it is performing nicely compared to my slow ass g1.
Dang. Oh well I'll still get it. I forget, does this come with a microsd card? I am going up to Sears now.
Sent from my PC36100 using XDA App
Does not come with microsd. Just saw that fry's has 16gb for sale for $18 after rebate. I pulled my microsd from my phone when I first got my gtab.
Now that it works, people will pay $399. Let's see what the market will pay for a working Gtablet. Compared to Ipad or Galaxy Tab, it's still a bargain.
just saw that too, crap nuggets.... hunting down opened or returned tablet for a while now...
ByByIpad said:
Now that it works, people will pay $399. Let's see what the market will pay for a working Gtablet. Compared to Ipad or Galaxy Tab, it's still a bargain.
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Well, not to be a fly in your kool aid, but technically we shouldn't really consider it a 'working Gtablet' just yet. It is a bargain FOR US compared to the iPad and the Galaxy Tab, but for non-tech folk, not so much I'd think.
TnT 3389 is nice and is indeed more usable than the previous OTA'd software but we here have still had to do considerably more in terms of getting it to a point of being comfortable with it. And even now, we're having these issues here and there (slowdown, etc). I know nothing is perfect in terms of tech.
What do you think would result from this scenario in a case where the buyer is a typical 'casual' user who just wants a device to load up apps on, read web pages, watch some video and listen to music and read their e-books on?
I think the casual user would get the Gtablet...not be able to use the market on it, not be interested in XDA or learning how to flash etc. Experience the slowdown eventually (it's bound to happen) and then return the tablet out of frustration.
The iPad imho is not worth the price in terms of it's guts, BUT in terms of the fact that it works out of the box, you have access to thousands of apps, web and media - if I were buying a tablet for my wife for example, I'd go with the wifi iPad. When the case is that you don't have to flash the device for any reason? THEN it will be a working Gtablet.
The Galaxy Tab is the middle ground....but it's also expensive for what you get and has performance issues.
I am not all debbie downer though, as I have very high hopes for TnT with an Android Honeycomb base next year, when Google Market is included at stock.
I just picked up my g tablet today from Sears. I walked in and saw the price on the dummy demo listed at 399. I asked a sales clerk about the price. He walked over to a glass case where they had a half dozen stacked up. The price on the front of the case said 379. I told him I'd take one and when he rang it up it came up as 399. He did an override and I got it for the lower price.
So far I'm pleased. I plan on rooting and flashing a different rom instead of hacking around with my Samsung fascinate.
One thing I can't stand is the stock keyboard. It sucks badly compared to my wife's ipad.
i got my g tablet from staples for 399 plus tax im still happy with my purchase. to bad are sears shut down a few months back. it was my only choice at the moment no online retailers were selling any cheaper so i just bit the bullet and bought it. im sure if you look around or wait a while the price will drop. theirs alot of tablets hitting the market now
Sears Outlet
Check Sears Outlet on a daily basis (especially in the morning) With all the non-tech people returning these, because they suck out of the box, you can get a steal for around $240...
I got mine at $149 - display model, with full warranty...
Paid 399.00 for mine at OfficeDepot week before xmas. Had a defective screen so had to take it back once they had some more in stock. Took it back and recieved $32 back cause it happen to be onsale at the time of exchange . So far I am happy with it. Biggest selling point was the flash capability, being a more advanced user and not being able to leave things stock lol flashing was just a normal thing for me. Had a screen calibration issue but thanks to another member that has been fixed. As far as I'm concerned it best bang for the buck.
Just to let you know - on office depot's website, it was showing as 369 - when I went to the store on Christmas eve to purchase one, the store display showed 399 - took it to the cashier, it rang up as 369. Also, Office Depot has a coupon floating around for $20 off over $100 good until the 31st, but I didn't find that til after my purchase. Good luck!
-m.
I just went to my local T-Mobile to pick up an HTC One M8. I went to the store to save time on shipping. However as soon as I went in there I regretted it.
The guy would not give up trying to sell my useless accessories I was not interested in. Then he went and got the phone and when he came back he already had all his grubby hands around it. I was boiling but didn't say anything because the damage had been done. I don't even understand why they need to open the phones. I like to unpackaged things myself.
They completely ruin the experience. I am considering going back to the store right now and returning it for one sealed in the box. What do you guys think?
xVip3r said:
I just went to my local T-Mobile to pick up an HTC One M8. I went to the store to save time on shipping. However as soon as I went in there I regretted it.
The guy would not give up trying to sell my useless accessories I was not interested in. Then he went and got the phone and when he came back he already had all his grubby hands around it. I was boiling but didn't say anything because the damage had been done. I don't even understand why they need to open the phones. I like to unpackaged things myself.
They completely ruin the experience. I am considering going back to the store right now and returning it for one sealed in the box. What do you guys think?
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I think you should package your phone back up, mail it to yourself and then unbox it.
A few reasons I can think that they "handle" your new phone:
1. To make sure it turns on and works properly before you leave with it.
2. To make sure all the accessories that it's supposed to come with it are in the box.
3. To install your SIM card.
1 and 2 might be a requirement for the employees for liability/anti-scam reasons.
xVip3r said:
I just went to my local T-Mobile to pick up an HTC One M8. I went to the store to save time on shipping. However as soon as I went in there I regretted it.
The guy would not give up trying to sell my useless accessories I was not interested in. Then he went and got the phone and when he came back he already had all his grubby hands around it. I was boiling but didn't say anything because the damage had been done. I don't even understand why they need to open the phones. I like to unpackaged things myself.
They completely ruin the experience. I am considering going back to the store right now and returning it for one sealed in the box. What do you guys think?
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If they brought you a unpacked model then
I think you should have said it right then that you want a packed model
If they opened it in front of you then thats your fault you shouldnt have let them
If it bothers you so much you should have told the seller right away. There is supposed to be a seal on the box which says "do not accept when the seal is broken" (or something similar to this). Thus, I think you could have complained and asked for an sealed box. However, I am not sure whether the seller would exchange the phone now after you have already taken it home...
I've always had the same problem when going to get a new phone.
I would go and change it; tell them something is wrong with it like it turns off randomly, that's something they can't test manually.
For now on when you go in tell them to not open it and that you know how to do it, works for me every time.
Sent from my SM-G900T using XDA Free mobile app
i was a little pissed when i went to Verizon to Get my Moto X, i enjoy unboxing stuff for the fun of it, the first time you pull off that Screen protector is the sweetest sound of new life. you should have seen the look on my face when he handed it to me the phone and pretty much ruined the first screen protector that he gave me that i paid $14.99 for three of them and i didn't even get to use the first one!