[Q] Model does not support S/W upgrade? - T-Mobile LG G2x

I tried to update through the LG updater software, and while it initially said that my phone could receive the update (which it didn't say when we first discovered the update a few days ago - I'm on a refurb) but after I ran the updater for a minute or so, it said "model does not support s/w upgrade." Any idea why I'm getting this problem? Or any solutions? I apologize if this has already been asked, I may not have combed through everything that's being posted. Thanks.

yea lol probably cuz u have a refurb! u answered your on question do it with the kdz file and updater should work search around here u will find it

Last week when the updater first got the update, it said my phone was up-to-date - now it says there is an update available, but when I actually run it, it says model does not support.

yea its something with refurbs i noticed

coocookuhchoo said:
I tried to update through the LG updater software, and while it initially said that my phone could receive the update (which it didn't say when we first discovered the update a few days ago - I'm on a refurb) but after I ran the updater for a minute or so, it said "model does not support s/w upgrade." Any idea why I'm getting this problem? Or any solutions? I apologize if this has already been asked, I may not have combed through everything that's being posted. Thanks.
Click to expand...
Click to collapse
This is what you need to make it work. Just follow the instructions and you will be fine. I just did it on mine the other day and it worked like a charm. I am also with LGP999DWP phone. Here is the link: http://forum.xda-developers.com/showthread.php?t=1183168

Related

Manually update to march basehand..

SHOWN BASEHAND ON SMARTPHONE: M6600A-SCAUTNZ-2.0.9720T 1 JUL 15 2011 10:00
Sooo basically Ive been 2 days in a row now with no possible answer to get this done (I even installed a Windows XP partition to try and fix it, no results).
I always get the "Your phone is updated to the newest software" message, although I have the 2.2 froyo on the cellphone, and what I want is the 2.3.4 March basehand to update my smartphone.
I downloaded the drivers, I downloaded the .kdz file, I downloaded the LG support tool, I downloaded the software update tool from KDZ, everything in order, and the steps I follow are the next ones (please tell me if Im doing something wrong).
1.- I open the Software update tool.
2.- I browse the KDZ file.
3.- Then I click on Read phone information.
4.- Then I click on Upgrade Start.
5.- At this point, it automatically opens the LG support tool and it starts loading.
6.- After a while, it gets completed and I get the same message "The Cell phone is the latest version already. So you don't need to update.", but I only have the same basehand.
I dont know if Im doing anything wrong, Ive tried with either usb debugging on and off.
Help please, Im dying here...
http://forum.xda-developers.com/showthread.php?p=25040398
Follow it exactly. If you look on page 26-28 of the thread that CoreMemory posted about the update there's info there.
Sent from my Galaxy Nexus using xda premium
Or dont upgrade to baseband,you realized you wont be able to use any other rom.unless You dont use your phone to talk lol kinda defeat the purpose.
Sent from my LG-P999 using XDA
Here are the steps, proven to work on windows 7 64 bits
I had the same issue for several hours yesterday. What I found is to open the KDZ updater, select your KDZ file and then click the big button right below it "Launch Software Update"
I searched and searched and searched some more before I finally came across a topic on another site (someone's blog, I think) that gave me these instructions.
Note: You will more than likely see a bunch of errors relating to CDMA, just ignore them.

[Q] Tried to save nearly dead G2x,ended up with WIND V11h, what now?

I tried to update my G2x yesterday via the LG updater tool. Long story short, it froze on the S/W Updating screen and neither T-Mo or LG support could assist in getting it fixed.
I read that it was pretty hard to brick the G2x so I decided to give it an all out effort to resurrect it, especially after the T-Mobile tier two tech support told me there was nothing that could be done, if what he had tried didn't work, the phone was toast. I am just a woman who is more technical than the average woman my age, but I don't mod my phones much in general. I tweak.
I will list what all I have tried, as much in order as I can recall since starting this Friday at noon, don't laugh! (oh the phone is currently working, only 3g and with this Wind ancient looking version)
Flashed CWM on phone (tried all versions at some point in the process)
Totally cleared phone
Tried KDZ_FW_UPD_EN.exe to flash V21E_00 and V21Y_00 Neither would work
Flashed Cyanogenmod 7.1.0.1 Worked, looked beautiful, wifi but no cell service, no baseband, no IMEI
Flashed kdz WIND V11h - everything working but only at 3g
I thought if I got back to something that would put back in a baseband and my IMEI, I could find my way back to the most current update. I can't seem to flash anything new though.
I've tried this :http://forum.xda-developers.com/newthread.php?do=newthread&f=1149
and this : http://forum.xda-developers.com/showthread.php?p=25321356
Both awesome and helpful posts but I can't get anything other than this V11h!!
Help! And thanks! And I am sorry if this seems ridiculously easy, I think my brain quit working about 6 hours ago!
Oh, my question is, how do I go about getting it at least back to where it was? (Never updated from stock, March of 2011)
Model Number
LG-P999
Android version
2.2.2
Baseband version
M6600A-SCAUTNZ-2.0.9720T 1[JUN 05
2011 04:00:00] MP:TRULGE_08.09.02R_MDM
Kernel version
2.6.32.9
Build number
FRG83G
Software Version
LG-P999-AWC-V11h
I'm by no means an expert -- an advanced amateur, maybe -- but I'll do my best.
What exactly were you trying to update when you bricked the phone? You said you were using the LG updater tool, but what exactly were you trying to do? Was your phone already rooted prior to the attempted update? Had you made any modifications to your phone or were you running stock? That may help us get to the root of your problem.
Are you still able to get into the S/W update screen using the directions in the PDF you attached? (Ie: if you remove the battery, hold both volume buttons, and then plug in the USB, does your phone turn on and go into software update mode?) If you can get it into this mode, you should be able to flash the stock TMobile ROM using NVFlasher as in this thread:
http://forum.xda-developers.com/showthread.php?t=1056847
This may get you back to step one, and you can try again. Or maybe at that point, someone more knowledgeable will come around with better advice.
Good luck.
Thanks for your quick reply!
I was trying to uh...update to 2.3.4 Gingerbread to hopefully help resolve some minor but longstanding issues I had had with my phone. Mainly, the random reboot and powering off I was really getting sick of.
My phone was not rooted prior to this. I was running stock.
Yes, I can still get into the S/W updater screen following the instructions in the .pdf I posted.
And funny you should post this thread: http://forum.xda-developers.com/show....php?t=1056847
That is where I originally started when my phone first froze. I have tried to flash to stock using the NV flasher right before I posted the original question. It didn't do a thing and that's when I threw my hands up and decided I needed help!
Rudds1972 said:
That is where I originally started when my phone first froze. I have tried to flash to stock using the NV flasher right before I posted the original question. It didn't do a thing and that's when I threw my hands up and decided I needed help!
Click to expand...
Click to collapse
heh... I can totally relate to throwing your hands up. I just started tinkering with my phone a couple of months ago, and the first night, I spent from 10:00pm until about 5:00am just trying to get Cyanogenmod installed. It was frustrating, but after a lot of reading and re-trying, I finally got it to work.
Okay, when you run NVFlasher, do you get any messages at all? Once you click one of the buttons to flash the phone, I believe a DOS window should popup showing you the status of the flash, whether there are errors while flashing or if it completed successfully. If there are errors, be sure you have the proper APX driver installed, which should be included with the NVFlasher package. What OS are you using on your PC? Windows XP? 7? When you have the phone plugged into the USB and the S/W update screen is showing, you should see "'NVIDIA USB Boot-recovery" listed in your windows device manager.
lol...10pm to 5am eh? Sounds like me, I was (sounds crazy) noon Friday until 2am Sat and started up again around 9am and well...here I sit at 3 am my time, with a few breaks thrown in!
When I run NV flasher, it all goes smoothly. It looks totally complete, no errors. And I am familiar with the errors, the first few hours I had nothing but errors and dead ends. I have the proper APX driver for sure, I thankfully, run XP on this computer. And yes to the "'NVIDIA USB Boot-recovery" listed in your windows device manager. "
Scratching your head like me? I don't want to do Cyanogenmod again, which is what I am tempted to do, thinking now that I have the baseband back, the cell phone service would work. I really just want my phone back the way it was, albeit, updated..ok, so not exactly the way it was!
Currently on phone, so no links. But in other lg device forum on xda there is the "offline updater method" of kdz flashing. It tricks lg updater into using a custom kdz and not to check online. Look for v21y.kdz and use that. Its 2.3.4.
If you can get it working with the old wind mobile rom all you have to do is use the official lg tool from their website and it will update to the latest version for you I had the same problems you are talking about and the only thing I could get to work was the lg offline update tool and flashing the old wind mobile rom after i got that working just went to lg and used their program and it updated me to new baseband an 2.3.4.
http://forum.xda-developers.com/showthread.php?p=25116859
This is what you will have to do. It took me a while to figure it out. But when you have the programs and files you need all downloaded and setup it works without being online. It worked for me once I figured it out. I had to read it a few times and do some searching for all the files but they are out there. If you do not find them via this site Google it. Good luck.
Sent from my LG-P999 using xda premium
Done! Thank you all!!
Rudds1972 said:
Done! Thank you all!!
Click to expand...
Click to collapse
Awesome! What finally worked for you?
Hmmm...can I even remember?? My brain is still swimming in downloads and error messages!
I had tried the offline updater earlier, but the "Automatic Offline Procedure.vbs" file never would load, I kept getting an error on line 25. I downloaded it all again from other links, and this time I thought it would go through but I kept getting an error at line 70 something.
I finally read "instruction.docx" (the steps that the vbs file was going to have me follow) lol
I turned the windows enabler to the ON position.
I also disabled my LG modem first as I had read that on the .pdf file I posted earlier and it had allowed me to get Wind on there.
I disabled my firewall and anti virus temporarily also.
I opened the UpTestEX_mod2_marwin.exe set it to "3GQCT" and "EMERGENCY" and chose the V21y kdz
I hit "Normal web upgrade test"
Then start upgrade or something and the LG updater tool opened, it found my phone, I think I pressed Start upgrade or whatever again, waited, held my breath too long, passed out, woke up VOILA! DONE!
That is a VERY rough translation of what I did, I have had so many trial and error attempts and variations of settings, files etc, that I don't know what really finally worked! But thank you for your encouragement last night, because I was really about to give up for good (thus the last ditch "when all else fails ASK for help" post) and throw not only my hands up, but the phone across the room!
Now I am finally getting around to re loading my apps and all my settings, ringtones, etc etc etc. I don't know if I now love or hate my G2x!
Thanks to everyone for their replies! And everyone else who posts here and helps so many novices like me!
Glad to hear your back up and running.
Sent from my LG-P999 using xda premium
No Luck
I have literally tried everything I could possibly think of to get v11h updated to v21e or even v21y and nothing is working for me. I am stuck at the part where the phone begins to update, but disconnects at param(5) and then fails after that. I have tried every method and tutorial that I could find and I am still searching. Any help would be most appreciated. Thanks!
Zachariah_Apo said:
I have literally tried everything I could possibly think of to get v11h updated to v21e or even v21y and nothing is working for me. I am stuck at the part where the phone begins to update, but disconnects at param(5) and then fails after that. I have tried every method and tutorial that I could find and I am still searching. Any help would be most appreciated. Thanks!
Click to expand...
Click to collapse
Go to my post and follow the instructions:
http://forum.xda-developers.com/showthread.php?t=1601918
I haven't tried it yet but as soon as I do I'll reply back and tell you the results thank you.
On a side note I got tired of the g2x plague and bought a new phone hahaha I still want to fix my g2x though...
Sent from my SAMSUNG-SGH-T989 using XDA
Does v21y work on wind mobile Canada? Having major connection issues and thinking I'll run the kdz method with v21y to see if that fixes things. Gonna do it tonight so if any kind soul sees this post and know the answer could you pm me please. A big thanks in advance
kylereid said:
Does v21y work on wind mobile Canada? Having major connection issues and thinking I'll run the kdz method with v21y to see if that fixes things. Gonna do it tonight so if any kind soul sees this post and know the answer could you pm me please. A big thanks in advance
Click to expand...
Click to collapse
It works. Running it now on wind.
tahahawa said:
It works. Running it now on wind.
Click to expand...
Click to collapse
Hello there I need your help Im with wind too and been trying all methods to upgrade to new basbabnd with no luck i dunno if its me or it is hard to do .. can you plz help I followed the instruction using the fake LG upgrade tool and dowloaded the V21Y . KDZ and tried to upgrade and never works
HELLLPPP lol
yoos1980 said:
Hello there I need your help Im with wind too and been trying all methods to upgrade to new basbabnd with no luck i dunno if its me or it is hard to do .. can you plz help I followed the instruction using the fake LG upgrade tool and dowloaded the V21Y . KDZ and tried to upgrade and never works
HELLLPPP lol
Click to expand...
Click to collapse
I ended up buying a new phone cause I couldn't figure it out. I've tried every method with no luck. The phone just doesn't want to take the update for whatever reason. Other G2x I've tried worked but for some reason not the one I own. Hahaha
Try these links see if you can figure something out. http://forum.xda-developers.com/showthread.php?t=1339272 http://forum.xda-developers.com/showthread.php?t=1619932
Sent from my SAMSUNG-SGH-T989 using xda premium
No luck installing the March 2012 baseband
Rudds1972 said:
Hmmm...can I even remember?? My brain is still swimming in downloads and error messages!
I had tried the offline updater earlier, but the "Automatic Offline Procedure.vbs" file never would load, I kept getting an error on line 25. I downloaded it all again from other links, and this time I thought it would go through but I kept getting an error at line 70 something.
I finally read "instruction.docx" (the steps that the vbs file was going to have me follow) lol
I turned the windows enabler to the ON position.
I also disabled my LG modem first as I had read that on the .pdf file I posted earlier and it had allowed me to get Wind on there.
I disabled my firewall and anti virus temporarily also.
I opened the UpTestEX_mod2_marwin.exe set it to "3GQCT" and "EMERGENCY" and chose the V21y kdz
I hit "Normal web upgrade test"
Then start upgrade or something and the LG updater tool opened, it found my phone, I think I pressed Start upgrade or whatever again, waited, held my breath too long, passed out, woke up VOILA! DONE!
....
Click to expand...
Click to collapse
What does "disabling the LG modem" mean?
I have a Wind P999 phone with the V11h base band. Of course, the LG updater tool says that I have the latest baseband.
I tried updating using the KDZ tool but that did not work. for me.
I tried pushing a T-mobile Stock Rom too. It did not updated the baseband. LG tool still says I have the latest update.
I have also tried the hack of using the LG Updated with a local shttp server. But even then, when I pressed the "Normal web upgrade test" and "Start update" nothing happens.
Am I supposed to get some feedback while the upgrade happens? How long does this process take?
I am using Window 7 Ultimate 64-bit. All antivirus disabled.
Anything else I could try?
BTW, I have been able to revive a bricked p999 T-Mobile phone that I got from Ebay. it has the stock T-MObile Rom with the March 2012 baseband and software version v21y. This Wind phone is just testing me

[Q] OTA still available?

I was waiting to update the baseband until after the OTA rollout once it was available through the LG tool. But when I plugged into USB to do the update, I found out I've got a USB connector issue and I can't connect properly anymore. I've tried enough to feel fairly confident that it's a hardware issue at this point.
I can however connect in APX mode without issue, so I can flash back to stock ROM and recovery. Is the OTA update still available? Seems that's my only option for getting the new baseband at this point.... unless anyone has a better idea?
Thanks....
it might be, i did mine that way at the beginning of June, here is my thread on how i did it, but if your phone is still stock you should be able to go to System Settings/About Phone and click Software Update.
http://forum.xda-developers.com/showthread.php?t=1696266
I've read through that thread previously. When I restore back to stock rom and recover, I get an authentication error. Now that I did this, I recall reading something somewhere about one of the 4(?) different model numbers not working over OTA for whatever reason.
robbieas said:
I've read through that thread previously. When I restore back to stock rom and recover, I get an authentication error. Now that I did this, I recall reading something somewhere about one of the 4(?) different model numbers not working over OTA for whatever reason.
Click to expand...
Click to collapse
hadn't heard about that. there are some stock nandroids out there (2.3.3) that you can flash like any other rom and try those, but then again if its a model number that isn't allowed, then that won't matter
i guess the lg update tool would be the only way to go then. there are some good threads here on how to do that as well. i just couldn't get it to work for me

[Q] Help updating my G2X please!

Hi. I`m currently trying to update my G2X to latest version V21y, (2.3.4) with the LG Update tool. But everytime it gets to 4% it stops, and the driver on the computer disables for some reason. On the the screen it says "SW update please wait..." (I`m running win 7 64 bit by the way.) I have found tree different driverpacks from LG site ( LGUnitedMobileDriver_S498MA22_WHQL_ML_Ver_2.2, LGUnitedMobileDriver_S4981MAN37AP22_ML_WHQL_Ver_3.7.2 and LGUnitedMobileDriver_S4981MAN38AP22_ML_WHQL_Ver_3.8.1) but its the same problem when I try with the different driverpacks. Is there any other way to install the update without the LG update tool? I`m tired of having to use the G2X_V21E_00_NVFlash to get back to V21E version everytime it hangs. Maybe a program like G2X_V21E_00_NVFlash with the latest version can fix this? Any help would be very much appreciated!!
Did you try to update it on another computer? Also, I'm not sure but I think only having one driver installed is the best as other drivers may conflict with eachother.
Yuvin said:
Did you try to update it on another computer? Also, I'm not sure but I think only having one driver installed is the best as other drivers may conflict with eachother.
Click to expand...
Click to collapse
Thanks! I tried on win vista with the same result. I`ve heard XP may be better, but dont have one here. What I ment with the driverpacks is that I installed one at the time (deleted one before I installed another). Hope there is a way to do this on win 7....
try following the instructions here:
http://forum.xda-developers.com/showthread.php?t=1897097
Good luck
One more thing, I had that same thing happen to me, I've updated 4 different G2x's and usually, just trying another time was the cure.
[email protected]
jj_z1 said:
try following the instructions here:
http://forum.xda-developers.com/showthread.php?t=1897097
Good luck
Click to expand...
Click to collapse
Thanks, maybe that will be my last opportunity if I understand it...looks a little difficult. Will it be the same thing as a normal update, or will this make it impossible to update the phone through the LG update tool in a later time and update?
mustangtim49 said:
One more thing, I had that same thing happen to me, I've updated 4 different G2x's and usually, just trying another time was the cure.
[email protected]
Click to expand...
Click to collapse
Thanks. I have tried to do this many times on my computer but it fails everytime at the same point. I guess its a conflict problem between the driver and win 7. Why it works on some win 7 is lika a riddle to me, in wich case I dont understand what I`m doing wrong.
NioNoah said:
Thanks, maybe that will be my last opportunity if I understand it...looks a little difficult. Will it be the same thing as a normal update, or will this make it impossible to update the phone through the LG update tool in a later time and update?
It's almost the same as a normal update. With earlier versions of the LG update tool people could do a kdz update with no problems, but I guess LG figured that out and ever since no matter what version of the LG update tool you install, as soon as you launch it it will automatically update itself to the latest version and thus prevent you from using the kdz update (unless of course it was for your specific carrier). That's where the offline update comes in, regardless of what operating system you're using (I did it on windows 7 64-bit). Basically, it blocks LG's connection to your pc, then installs the LG update tool, and a bunch of other little things, then you're good to go. You have to make sure that you are on a stock rom with no custom recovery installed.
If you follow the instructions carefully, you should be fine. If you run into problems, let us know
Hope this makes it a little clearer as to why it doesn't just simply work anymore.
Click to expand...
Click to collapse

Is the LG Aristo Android System Update worth installing?

Hi, I just started using my friend's LG Aristo on MetroPCS. I just got an Android System Update pop up tonight that shows a 450.1 MB update available, but doesn't show the name of the update. The only thing it says about the update is, " This release includes updates that make your phone more secure and improves messaging.". Does anyone know what kind of update this is and if it will restrict any features? I'm using PDANet app for tethering. My friend had this phone for about two months, I don't know if he got this notification before to update it and he just didn't update it or if it's a brand new update. I got the Factory Reset Protection(FRP) lock sent to my old phone after I used PDANet to open the hotspot, that I thought was included in my plan, but I found out that it is not. So, I am very cautious about updates and anything else that Metro wants to send my way.
EpicSaga said:
Hi, I just started using my friend's LG Aristo on MetroPCS. I just got an Android System Update pop up tonight that shows a 450.1 MB update available, but doesn't show the name of the update. The only thing it says about the update is, " This release includes updates that make your phone more secure and improves messaging.". Does anyone know what kind of update this is and if it will restrict any features? I'm using PDANet app for tethering. My friend had this phone for about two months, I don't know if he got this notification before to update it and he just didn't update it or if it's a brand new update. I got the Factory Reset Protection(FRP) lock sent to my old phone after I used PDANet to open the hotspot, that I thought was included in my plan, but I found out that it is not. So, I am very cautious about updates and anything else that Metro wants to send my way.
Click to expand...
Click to collapse
Nobody I know of has accepted the update. I was gonna do a clean start so I could try the update out, but free time has been hella scarce. Since it's a LG update for metro, we can automatically surmise it won't interfere with unlocking the bootloader or enabling root access. (They wouldn't pull something like that after the LG motion)
Tether is included in every plan that involves more than 2 gigs of high speed data. You get a hard limit for how much high speed data is used for tether though.
Hiyo was wondering if you knew the best route to reflash stock? im wanting to so i can give this phone to my aunt as she uses a lg risio.
Ps: sorry for jumpin in on your thread i just didnt believe i should muck up the rest of the forum.
teknoweanie said:
Hiyo was wondering if you knew the best route to reflash stock? im wanting to so i can give this phone to my aunt as she uses a lg risio.
Ps: sorry for jumpin in on your thread i just didnt believe i should muck up the rest of the forum.
Click to expand...
Click to collapse
Do you have a computer at home?
i did the useual for me ..the "throw my brains in a blender and go for what i read was ultimately stupid"
and tried the update...and ended up in a TWRP bootloop....
went back n forth flashing Lineage TWRP and my stock bla TWRP somthing like 4 times...
finally when things decided to boot
after the last time flash i tried the lineage TWRP....i marveled at how fast it booted....
then booted TWRP to flash my huge boring stock backup...
and junks back to the old funk...just from 9/28 when i first was going to try Lineage...
should've used it as an excuse to try out the debloated rom....
can anyone tell me how to turn off Updater in terminal ....
moving files and renaming things always gets me running in these same exact circles..
is it safe to remove Updater???
sorry if i type like i think..i'm trying to be unique ...my logic is just really fuzzy
i only apologize because someone that was have a bad day decided it was the best thing to zero in on in an android forum and get bossy about it...sorry..i think too much ..most of it's useless...OK..i post this now
Yep i have a computer. Read about two different applications to flash the stock kdz. One called lg up an the other lg flash tool. The only thing is im not sure about is which app is best to use or does it matter?
Edit:
i did a search for "flash stock rom lg aristo" the top two guides lead me to the applications. Just saying where i found it in case anyone was wondering. *haven't tried yet
teknoweanie said:
Yep i have a computer. Read about two different applications to flash the stock kdz. One called lg up an the other lg flash tool. The only thing is im not sure about is which app is best to use or does it matter?
Edit:
i did a search for "flash stock rom lg aristo" the top two guides lead me to the applications. Just saying where i found it in case anyone was wondering. *haven't tried yet
Click to expand...
Click to collapse
Either one does the job really. LG up is built for newer devices, so you'd be better off
Did anyone download the 450.1 MB update yet?
EpicSaga said:
Did anyone download the 450.1 MB update yet?
Click to expand...
Click to collapse
It's a security update and the kernel was clock locked to 1248mhz and lower. It shouldn't clock any higher than 1248.

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