Who got the same problem? I already swapped 3 times for a new HTC Desire S in the store. Today I got the 4th one. But still the same annoying problem. I can see that the screen doesn't perfectly fit on the unibody. I can also see the backlight shine through the border of the screen (at 3 spots) - so called light leak. The seller said that it's because of the unibody and the screen is pasted above the body (he suggested another phone because all the unibodies will have the same problem, but I like to stick with the Desire S).
I think I have to live with it, because all the 4 phones got the same fault.
Maybe you all should check the screen closely (the whole border).
If someone knows a solution, please let me know. I will wait a little bit, maybe I will put a bit of kit in the gaps...
Greetings,
Faraaz
Sent from my HTC Desire S using XDA App
Its weird, cause i dont have that issue.. what color is your phone? gray or black
my screen fits perfectly,i dont have this issue
mine is black
superkid said:
Its weird, cause i dont have that issue.. what color is your phone? gray or black
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I got the grey version. Maybe a bad shipment to the Netherlands. I have read on a german forum, that people have the same problem...
Sent from my HTC Desire S using XDA App
I have the black version, had the grey one and there had the issue with the screen... i think the grey ones are made bad
Yeah could be. I also wanted the black version, but it wasn't available in the shops I went. I will ask if they can order a black one. I have 30 days return policy.
Sent from my HTC Desire S using XDA App
I have the black version and it has a small gap on the top of the screen...
So it has nothing to do with the color lol.
Nothing too obvious though....
my gray DS is okay, only little problem is with back cover...
xD well, so there are some good and some bad no matter color
I have sent an e-mail to HTC with the so called light leaked problem. I'm curious what the respond will be.
Sent from my HTC Desire S using XDA App
I've a black one and it has minimal gaps, such that I can see a tiny orange LED light leakage from the top of the screen edge and at the bottom right hand side I can see slight light leakage from the hard button backlights.
But these are only visible in a dark room after careful angling and rotating of the device...So ultimately, doesn't effect the operation of the phone, so doesn't bother me.
Black one here and never noticed anything wrong with the screen fit/build.
Is it just an aesthetic problem or does this cause issues with the phone operation?
SolInvictus said:
Black one here and never noticed anything wrong with the screen fit/build.
Is it just an aesthetic problem or does this cause issues with the phone operation?[/QUOTE
]
purely a looks issue, just a shane that such a nice device can be flawed like this
Sent from my HTC Desire S using XDA Premium App
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Looking at it, I kinda see what you mean, but it doesn't bother me all that much. A thin black edge around the actual display on all sides, and if you tilt the phone you can sometimes see the light escaping from the soft buttons' backlights.
Doesn't bother me at all thankfully.
My girlfriend's wildfire S's screen mismatch however... that winds me up just being in the same ROOM as the damn thing.
faraaz said:
I have sent an e-mail to HTC with the so called light leaked problem. I'm curious what the respond will be.
Sent from my HTC Desire S using XDA App
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Got a reply today. It is in dutch, but in short:
"HTC is not familiar with the issue. You got to send the phone for repair and then we will look at it".
I also put links of xda forum, android hilfe and google (search: light leak htc) in my message. But HTC pretends that they know nothing. It's ashame. No more HTC for me. The 4th HTC Desire S with problems is not right. It's not a low budget phone...
Sent from my HTC Desire S using XDA App
hi,
i have the same problem here.
it's my third htc desire s, all of them with thsoe gaps..even srrounding the capacitive keys
I hate it
i dont know if im going to change again for a desire s or to change brand
Mine is black, my wife's is blue... both of them have perfectly fitted screens! Sounds like the store you're buying from is trying to shift dodgy stock!
LaKraven said:
Mine is black, my wife's is blue... both of them have perfectly fitted screens! Sounds like the store you're buying from is trying to shift dodgy stock!
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This unfortunately is a common problem but not that severe, it effects devices sold in many countries, although after your experience with that one shop I'd follow advice given and would try an alternative shop or try to possibly buy online.
faraaz said:
"HTC is not familiar with the issue. You got to send the phone for repair and then we will look at it".
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I did this, got it back after 10 days. They hadn't done squat, it still leaks exactly the same as before.
And for the record, it's a black one.
I've had 3 Desire S's, all black. One of them was fine, the other has a slight leak. My current one is a little worse. Also noticed that the screen isn't aligned properly. Sending it back to the seller for a replacement soon. I think it's just a hit or miss thing.
Related
On my newly exchanged sensation, I have noticed that the capacitive buttons at the bottom of the phone are not evenly lit up. The home button is slightly brighter than the the menu button. Also the search button is a little brighter than the back button. My first unit that I returned cause of battery issues had perfect , even lighting on all four buttons. Also, on this unit, it makes a creaking noise when I press the screen on three bottom left side. I might return this one also.
Has anyone noticed the same uneven button lighting on their phone?
Sent from my HTC Sensation 4G using XDA Premium App
Yeah, the menu and back are lighter, but very minimal.
Sent from my HTC Sensation 4G using XDA Premium App
secano said:
Yeah, the menu and back are lighter, but very minimal.
Sent from my HTC Sensation 4G using XDA Premium App
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Yup. I know from reading at the thunderbolt forums that htc used 2 LEDs to light up the four buttons and they had the same issue so this maybe the case also. Anyone else with the same issue?
Sent from my HTC Sensation 4G using XDA Premium App
You better take it back. Make sure to explain that your lights are uneven.
Du22ty said:
You better take it back. Make sure to explain that your lights are uneven.
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Ya, I should do it, especially since it also has that lower right screen creak/click thing going on . This whole experience has not been that great. I mean, I love the device but would love to have 1 great unit free of these defects. Then I will truly enjoy this masterpiece!
Sent from my HTC Sensation 4G using XDA Premium App
I'm not saying it isn't an issue. but of all the issues i've seen so far, if when I get mine this is all it suffers with I'd be happy. Not too sure about the creak tho, that would be a bit off putting. HTC are normally good built quality, so a creak would be annoying.
There have been a fair few faults with this device so far, but it does seem that none of them are affecting all handsets, so hopefully there aren't any major faults going on
I think I see what you mean OP about the uneven backlit keys. For my device its minimal and you can barely notice it. I do however have light leaking from the seam next to the left of the home button. Does anyone else have this?
secano said:
Yeah, the menu and back are lighter, but very minimal
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Same for me, very minimal. I think it's the same for all of us, actually I hadn't noticed it until I read your post and had a careful look at it.
But your creaking noise, if not coming from the back cover not completly locked correctly, so coming from the screen itself, is more worrying, your screen must be badly stuck, like for some people on the forum, so you should take it back
(see if dust is coming under the screen in the creaking area)
timmiii said:
I think I see what you mean OP about the uneven backlit keys. For my device its minimal and you can barely notice it. I do however have light leaking from the seam next to the left of the home button. Does anyone else have this?
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I also have the light leaking but it is on the other side beside the search key. It is very tiny so it doesn't bother me at all. I think I will keep this rather than exchange it for another problem.
timmiii said:
I think I see what you mean OP about the uneven backlit keys. For my device its minimal and you can barely notice it. I do however have light leaking from the seam next to the left of the home button. Does anyone else have this?
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brusko1972 said:
I also have the light leaking but it is on the other side beside the search key. It is very tiny so it doesn't bother me at all. I think I will keep this rather than exchange it for another problem.
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I also have the light leaking from the seam near the home button. At first it looked like a glare, but it's obviously a crack where the light is leaking through. It's bothersome to me (my annoyance is increasing) and I think I'm planning on returning (exchanging) the phone. it's concerning to me, because I don't really know where that opening goes, i.e. where will the dust, sweat, lint, etc. migrate to once it inevitably gets inside there. Of course, everything else seems ok for now, so I wonder what other problems I'll get with a new unit.
-Hare- said:
I also have the light leaking from the seam near the home button. At first it looked like a glare, but it's obviously a crack where the light is leaking through. It's bothersome to me (my annoyance is increasing) and I think I'm planning on returning (exchanging) the phone. it's concerning to me, because I don't really know where that opening goes, i.e. where will the dust, sweat, lint, etc. migrate to once it inevitably gets inside there. Of course, everything else seems ok for now, so I wonder what other problems I'll get with a new unit.
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Mine doesn't have any dust under the screen so far. Let us know if your new unit will be perfect or will have other problems.
brusko1972 said:
Mine doesn't have any dust under the screen so far. Let us know if your new unit will be perfect or will have other problems.
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Yea, i just came back from Walmart. I returned the second unit , couldnt deal with it, and ordered a new one from T-mobile on a new two year contract. They offered me an early full upgrade (9 months early) with a new contract. Final price 200
I'm happy. Let's hope the has perfect build when it arrives early next week.
Sent from my HTC HD2 using XDA Premium App
My phone was ok 10 minutes ago and now it's screwed up.
Took a photo, see the weird black lines/hashes/dots?
Dude!! What you did to your screen?? Its look like being press by something ;P
Sent from my HTC Sensation Z710e using XDA App
No idea. Didn't do anything.
Downloaded some dead pixel apps, if I set the screen to black, I can still see it, its weird.
If that's the case i'd be contacting htc or tmobile and getting a replacement.. Did it just start doing this or when you got it?
Yeah this just happened today. Was fine this morning, have this phone since August.
No idea how it happened. I didn't bang it or anything.
I sent HTC an email since you can attach a photo to the support ticket, easier that way than trying to explain them what it looks like.
nxt said:
Yeah this just happened today. Was fine this morning, have this phone since August.
No idea how it happened. I didn't bang it or anything.
I sent HTC an email since you can attach a photo to the support ticket, easier that way than trying to explain them what it looks like.
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Hope it works out for you bud... My sd card was defect and htc had me a new one in three days... Didn't cost me anything.. I actually like HTC's customer serivce and i hope it's the same for you too. =)
it seems to be wet on the inside. some leaks inside? hehe. like radiator leaks or something?
Hello there! I have the exact problem here. I didn't do anything with my screen and somehow i still got thoes enoying dots! wtf is it? should i contact hTc for a replacement? anyhow i want to know what it is!
Thanks for helping me out br0s!
This is how it looks. Attached BELOW
As you can see some of them are black and some of them are like cyan blue. the blue pixles has been black but after awhile they changed colour. This is only like 10% of the pixels that I had before, after the gone blue they dissapear. strange....
RizZern said:
This is how it looks. Attached BELOW
As you can see some of them are black and some of them are like cyan blue. the blue pixles has been black but after awhile they changed colour. This is only like 10% of the pixels that I had before, after the gone blue they dissapear. strange....
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Yeah, call HTC, they replaced my screen, I could tell cuz the bottom part of the phone wasn't closed all the way, I also got a different screen. I had the Acer screen and was replaced with the other one that's better.
Hey RizZern, just came across this thread and wanted to know if you managed to fix your screen issue.
I am facing the same issue , but i know that it appeared when i dropped my device accidentally.
I have observed that when the phone temperature goes up, the pixels become darker and then turn cyan when it cools.
Cheers,
Alan
Hi all,
Got a desire which was working perfectly fine on stock, but sudenly the screen got dark, showing only negative colors.
Attached some pictures (not much to see).
anyone has faced a similar problem?
Understand that this is hardware related (I restored to factory), and will send to HTC for fixing (hope they do it).
Comments welcome.
Brgds
Lcd glass screen looks cracked
Sent from my HTC Desire S using XDA
hi,
No, screen is intact.
The pictures are reflecting a bit of the ceiling my office, which could give you the impression of cracks.
ypsmav said:
hi,
No, screen is intact.
The pictures are reflecting a bit of the ceiling my office, which could give you the impression of cracks.
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Looks like digitiser is ok but lcd screen knackered some how. You can get digitiser and lcd screen together off ebay.
I know when i had a htc diamond the wrong bootloader would cause screen colour issues.
Sent from my HTC Desire S using XDA
I'll give a try to the HTC support under the guarantee.
The device has a few scratches, and I hope they don't say that it is related to a knock or something like that.
Whatever it is... if the phone's stock and under warranty, i'd advise sending it over for repair to HTC. If there's no warranty, you can either try repair at an authorized service center, or attempt it yourself (seeing suggestions regarding screen replacement in previous posts) - But the problem is that we don't know if the LCD is faulty or it is a mainboard related problem, or something entirely different, so i think the safest thing to do is to go knock on HTC's door.
Hi all,
So far I've been criticizing HTC for their poor HTC technical service.
Today I have to take my hat off.
I've received the Sensation S fixed in 4 working days, and presented in the best way possible (see attached picts).
Congrats HTC, you are now the best.
ypsmav said:
Hi all,
So far I've been criticizing HTC for their poor HTC technical service.
Today I have to take my hat off.
I've received the Sensation S fixed in 4 working days, and presented in the best way possible (see attached picts).
Congrats HTC, you are now the best.
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Wow, not bad. Did you get a completely new phone or did they just replace the screen or something else? Anyways it's good to see they treat you like a worthy customer, with that box, pen and all. That's really good.
Sent by my fingers to your head.
Now that is great customer support! That box is so awesome! I want one! What else does it come with?
Did you just send the device out on its own?
Sent from my HTC Desire S using xda premium
Hello,
So I got the HTC One X last week and the first one had a dead pixel so I swapped that one out. Depending on the day I go to the store, you see sometimes a nice lady is there or a mean lady is there. The store is Target Mobile. The mean lady I don't think has a blink of an idea of what cell phones are. She doesn't even know what a dead pixel is...
Anyways, so my new replacement phone seemed to be perfect, however starting from the bottom of the screen it has a visible blue tint and as you look at the screen from bottom to top, it seems to disappear. By this I mean the screen looks like a grayscale graph but instead it starts with a moderate blue tint and to an accurate white. It's actually really annoying when I'm typing in landscape mode beause the color differentations of the halves of the screen. Also, it seems like a piece inside the camera is loose because when I shake the phone there seems to be something inside moving. Also when I focus in the camera, it makes a physical click whenever I focus. So are these reasons enough to convince the sales rep to swap out my phone?
When I was changing my dead piexeled phone, she said " How do you know that it is defective. That may be the way the manufactuer makes it...
Anyways do you guys have any other counterpunchlines to use when she says stupid things like this?
Thank and sorry for this WOT.
I gave up looking for a phone without dead pixels. I tried to exchange my 2nd and two AT&T employees claimed that they couldn't see them. I almost wanted to tell them to get their eyes checked because I can see them at full arm length extension.
But screw it. I'm sick of wasting my time trying to find the perfect screen. I feel like the dead pixel epidemic is getting even worse with these super high res, high DPI screens.
From what you explained, I would exchange it. Is it obvious? If so it will be an easy exchange. Inspect the new phone carefully before agreeing to accept it.
I can see what appears to be a small fingerprint size bluish smudge in the upper right quarter of my screen. I actually only notice it on gray screens.
I keep telling myself it's not there in order to make myself believe it is truly the best phone ever.
So in an act of complete contrition, I'm going to rescind what I just said about the bluish smudge...
My screen is perfect... Hahahaha
Sent from my HTC One X using xda premium
Ps. My I miss the super amoled screen on my Samsung nexus s and captivate.
Sent from my HTC One X using xda premium
nespid said:
I can see what appears to be a small fingerprint size bluish smudge in the upper right quarter of my screen. I actually only notice it on gray screens.
I keep telling myself it's not there in order to make myself believe it is truly the best phone ever.
So in an act of complete contrition, I'm going to rescind what I just said about the bluish smudge...
My screen is perfect... Hahahaha
Sent from my HTC One X using xda premium
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I actually have the same issue with my screen! I'm going later today to get mine swapped out. It's not too bad right now, but I don't want it to get worse later.
Sent from my HTC One X
nespid said:
I can see what appears to be a small fingerprint size bluish smudge in the upper right quarter of my screen. I actually only notice it on gray screens.
I keep telling myself it's not there in order to make myself believe it is truly the best phone ever.
So in an act of complete contrition, I'm going to rescind what I just said about the bluish smudge...
My screen is perfect... Hahahaha
Sent from my HTC One X using xda premium
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Mine has exactly this in the middle of the screen. I can only see it in dark rooms when on a dark screen. It looks exactly like a finger smudge. I almost took it back at the 30 day mark, but was scared of getting one with dead pixels. so like you I convinced myself it wasn't there. It was, but now it isn't
I havent seen any blue tint or dead pixels on my One X
Lol "ignore it till it goes away"
Sent from my HTC One X using xda premium
This issue is not on the one x+, for anyone considering the upgrade.
Sent from my HTC One X+ using xda app-developers app
After reading many build and quality issues with the 1.73 original shipment handsets, I was wondering if people with the factory 1.85 second shipment handsets are seeing the same issues.
Personally I have a second shipment 1.85 handset and it is very well built, great on battery, no dead pixels on any color, rarely gets hotter than warm, very minimal light bleed on lower right corner on all black screen, no corners lifting up and running like a superstar with clean Rom 3.0(ran outstanding on factory 1.85 also).
Only issue I am having is the phone seems to take longer to charge than my inspire or vivid with real HTC charger. I have tried more than one. Not so long that I think there is an issue, just longer than I have experienced in the past.
Please post your experiences with 1.73 vs 1.85 handsets and maybe we can figure out what has been fixed on the production line so far.
Personally I think they definitely tweaked it and fixed some early build issues.
Sent from my HTC One X using XDA
I had an original 1.73 and dropped it so I replaced it and got a 1.85 device. For me, they are both EXACTLY the same. Never had any issues on the first one.
I got a 1.85 One X about a week ago. Strangely, the box it arrived in was somewhat warm (for whatever reason), and the device was warm when I first took it out of the box, but I don't believe that's affected anything on the phone. Everything seems in good shape with this model; my only question is the light bleed you're referring to on the bottom right corner of the display. I think I have that too. When it's an all black display, or at least all black in the bottom right corner, it seems to be a little bit "brighter" in that area, so to speak. I also notice that the "stage light" arrangement for the backlit display on the bottom of the display (above the capacitive buttons) seems a little brighter in that bottom right corner. Sorry for the rambling, but is that what you're referring to?
On a side note, that "stage light" appearance of the backlights on the bottom of the display are supposed to be like that, according to an HTC Customer Representative. In case any of you were wondering lol.
jkel777 said:
On a side note, that "stage light" appearance of the backlights on the bottom of the display are supposed to be like that, according to an HTC Customer Representative. In case any of you were wondering lol.
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4 of my HOXs had those "stage lights" as you call them, one didn't have them at all. The one that didn't have them had a really crappy screen that was all washed out and had yellowish whites. All the ones that did have them had vivid colors and bright white whites. Be happy your display is the one with the visible backlights, the other one sucks.
Anyone having the corners of the glass lifting away from the phone issue on the new batch? Mine are all perfect on the 1.85. Any dead pixels or dust issues?
Sent from my HTC One X using XDA
c5satellite2 said:
Anyone having the corners of the glass lifting away from the phone issue on the new batch? Mine are all perfect on the 1.85. Any dead pixels or dust issues?
Sent from my HTC One X using XDA
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This one that I just got today *seems* perfect. I say seems because as history has taught me 4 times over, only time will tell.
I have a 1.73 and have had zero issues with build, the only issue I had was software (clock not updating time when on wifi and coming out of deep sleep)...which has not returned since the 1.85 update. I have rooted and unlocked bootloader and currently running cleanrom 3.0, standard...and DEV editions! It has never run hot, screen is flawless, and I am happy
Sent from my HTC One XL
I dont think having 1.85 on the phone qualify the device as second shipment. Maybe one of the many numbers on the box would indicate to this. My first was 1.73 but had a dead pixel, then my second was 1.85 and was about the same minus the dead pixel.
Sent from my HTC One X using xda premium
_MetalHead_ said:
This one that I just got today *seems* perfect. I say seems because as history has taught me 4 times over, only time will tell.
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I could give you an electron and you would probably find something wrong with it compared to all the other electrons.
He would complain that he could predict where it is but never find it!
Sent from my HTC One X using XDA
JBM12G said:
I could give you an electron and you would probably find something wrong with it compared to all the other electrons.
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Click to collapse
As long as the electron had a separating screen, faulty sim reader, terrible battery life and dust under the screen, or a bad vibration motor and overheating problems, then yeah, you're probably right.
c5satellite2 said:
Anyone having the corners of the glass lifting away from the phone issue on the new batch? Mine are all perfect on the 1.85. Any dead pixels or dust issues?
Sent from my HTC One X using XDA
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i had my first one replaced at bestbuy for dead pixels. He took out a new one x and had dust under the screen. So he set that one aside and gave me another which over all is good. However when I push down on the screen I can see an ink looking blotch show up for a second. Kind of annoying.
Agreed -Does take longer to charge
But I love the battery life on the HOX running 1.85.
I've had mine a couple days before it released on AT&T officially and my co worker has a white One X from the second shipment and our battery life is identical. Give or take an hour or so but build is exactly the same. We do this for a living and are very particular about our devices. I actually swapped mine out twice until I got the perfect one -_-
Sent from my HTC One X using Tapatalk 2
So glad I DOA'd my phone. Battery life is much better. Haven't had any wifi issues anymore. And the vibrate motor doesn't rattle.
I can't tell the difference between the two build quality wise. I know that I battery life changes drastically from phone to phone. The grey one I had the battery was perfect. I thought it was getting too hot so I exchanged it. Boy do I wish I didn't. These replacements aren't coming close to that battery life. I'm doing all I can to get one that does and hey if AT&T wants to keep sending me replacements then I'll take em.
Sent from my HTC One X using XDA
Omg after reading this and inspecting my phone I feel like I am going crazy