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Forced to sell :\

Hi guys.
So on friday my car broke down, and is going to need almost £500 worth of work doing to get it up and running again. That, coupled with my daughter's first Christmas coming up, means I'm going to have to sell my Galaxy S. I put her on ebay last night .
I've only had it about 2 months, and it's easily the best phone I've ever had. Gutted to be going back to my crappy iPhone 3G again.
Just wanted to thank-you guys for all the info etc on the site. I found I didn't even need to post many of my own questions as they'd all been answered before.
Thanks again, hopefully il get myself another Android phone sooner rather than later.

Why don't you sell the iCrap?

At the end of the day, you have a kid and I assume you have a wife. So that means you are an adult and there are things that matter more than a cell phone and its features. So like my grandfather always said, "be happy with what you have and be thankful".
On a side note though. If you really want another android phone get on Craigs List and place an ad. Put your IPhone on there FOR TRADE. List the phones you would be interested in trading for mainly and then put, "open to other phone trades, let me know what you have". You should have no problem trading that phone for an HD2, Nexus One or something like that. There are a lot of people out there that hate the IPhone (that will change when these people an get one through their own carriers) but there are still a lot of people that want them also. I've seen hundreds of ads on Craigs List where people are wanting to trade an Android phone for an IPhone. If nothing else, I've sold all of my 3G 8gb IPhones for $250 each without a problem and never took longer than 2 days to sell them on there. $250 is more than enough to get you just about anything Android USED. People get upgrades and then sell the phones without even using them a lot of the time.

Yup, definitely more important things than a phone, hence me selling it. I'd rather be able to fix my car and still give my daughter an awesome first Christmas, which is why there was no real decision to be made. Doesn't mean I'm not sad to have to get rid of my favourite gadget though.
The only real point of this thread was to thank you guys for the work you put in and the help you gave me.
I can't sell the ****ty iPhone cos its pretty screwed up and has a cracked screen - worth very little to anyone.
My Fiance's upgrade is due in March...got my eye on a shiny new android device then if she isn't too fussed .

[Q] Black Tie Program on Broken Inspire

Ok so heres my situation... I bought the inspire from best buy about 20 days ago on an upgrade, I decided to not get their black tie plan because I did not cause any physical damage to my old captivate so I thought I would be alright to pass on it this time. Until today that is... I had the phone in my back pocket and when I sat down I must have applied some extra pressure to the front and in result the screen in mostly shattered.
So I have decided to come to you guys in search for a few solutions. I noticed that you can add the black tie on up to 30 days from the purchase of your phone but I am doubting whether or not I could convince them to put it on my phone even though the phone is already broken but I was wondering if anyone here has ever had any luck getting this plan on after the damage had been done?
I would hate to think the best buy would really be so ignorant as to make me keep a phone with a shattered screen for the remaining 2 years that is on my contract (granted it is my fault it broke), I would like to think they would help someone in my position out to keep me happy and wanting to return back to their stores.
If there is no chance for this, then what would you guys recommend I do to get this fixed for as little cost as possible.
THANKS!

I just took a captivate that wouldn't turn on and they replaced it with an inspire. So I think they're pretty good about exchanging phones. Unless I just got lucky haha
Sent from my Desire HD using XDA Premium App

The way these employees can be,especially at bestbuy,seems unlikely. But give it a shot hello y not
Sent from my Desire HD using XDA App

Neathawk49 said:
Ok so heres my situation... I bought the inspire from best buy about 20 days ago on an upgrade, I decided to not get their black tie plan because I did not cause any physical damage to my old captivate so I thought I would be alright to pass on it this time. Until today that is... I had the phone in my back pocket and when I sat down I must have applied some extra pressure to the front and in result the screen in mostly shattered.
So I have decided to come to you guys in search for a few solutions. I noticed that you can add the black tie on up to 30 days from the purchase of your phone but I am doubting whether or not I could convince them to put it on my phone even though the phone is already broken but I was wondering if anyone here has ever had any luck getting this plan on after the damage had been done?
I would hate to think the best buy would really be so ignorant as to make me keep a phone with a shattered screen for the remaining 2 years that is on my contract (granted it is my fault it broke), I would like to think they would help someone in my position out to keep me happy and wanting to return back to their stores.
If there is no chance for this, then what would you guys recommend I do to get this fixed for as little cost as possible.
THANKS!
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With a phone that unquestionably has suffered physical damage, I don't think it's reasonable to expect them to go that far in wanting to keep their customers happy.
Unless this "black tie" thing pretty much effectively says "sure, throw your phone off a cliff, drive over it with a semi, we want you happy, so we'll keep giving you phones," then I wouldn't get your hopes up.
But like Matt said, you got nothin' to lose and everything to gain at this point...

You never know what they will do. In December I upgraded to an Aria for $0.01, I did get the black tie coverage. There was a slight issue with the earspeaker and I took it somewhere local so I wouldn't be without my phone for a matter of weeks. Needles to say, that was a mistake. The repair place screwed it up. I took it to best buy and long story short, after sending it off for repair 4 times they have me an Inspire.
I think it is a very good thing to get to know the ppl that work in mobile and not be one of those customers they hate to see come into the store. They all knew me by my first name.lol They have me my choice of phones and I chose the Inspire and have never looked back!
BB its usually quite eager to please the customer, they know if you are happy with their mobile dept. you may buy your next tv there also.
Sent from my stock HTC Inspire 4G

Perseids said:
You never know what they will do. In December I upgraded to an Aria for $0.01, I did get the black tie coverage. There was a slight issue with the earspeaker and I took it somewhere local so I wouldn't be without my phone for a matter of weeks. Needles to say, that was a mistake. The repair place screwed it up. I took it to best buy and long story short, after sending it off for repair 4 times they have me an Inspire.
I think it is a very good thing to get to know the ppl that work in mobile and not be one of those customers they hate to see come into the store. They all knew me by my first name.lol They have me my choice of phones and I chose the Inspire and have never looked back!
BB its usually quite eager to please the customer, they know if you are happy with their mobile dept. you may buy your next tv there also.
Sent from my stock HTC Inspire 4G
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Well, there's a teeny tiny bit of difference between a bad ear speaker and a "mostly shattered" screen, but, who knows...

brick it ..... That is the only solution O.O. I remember while back best buy told me if I bought their protection plan, I could walk out side drive my car over my phone bring it back in and get a new one/ fixed, never tested it though.

Obviously don't buy the Black Tie plan and then immediately whip the phone out of your pocket.... If it was me, I'd take the receipt in and say that I decided to go with the black tie plan after all. Then I'd take it in the next day, or the day after that. It might still look suspicious, but not as.

I took the black tie protection for my laptop and TV. Laptop got its hdd replaced twice, without a question. He opened it, took the old one out, put in the new one, and gave the old one back to me.
In my opinion, its worth the trouble/hassle for 3 years.

Thanks for your help and suggestions guys, I will hopefully go up there tomorrow and basiclly beg thats what I get for not adding it on when I got the phone, just my luck. Btw, I wasnt trying to say that they owed it to anyone to replace it, I was just saying would be a kind gesture to someone,who messed up. All they would have to do is change the screen then sell it refurbished for about 50dollars less than a new one.
Also, why do they allow you to add the black tie within the first 30 days but your excluded if you have already broken it then your not allowed to have it anymore. Just my thoughts on it, please pardon my ramblings..
Thanks again for taking the time to respond though!

mudknot2005 said:
brick it ..... That is the only solution O.O. I remember while back best buy told me if I bought their protection plan, I could walk out side drive my car over my phone bring it back in and get a new one/ fixed, never tested it though.
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Well that's actually encouraging for the op, then. Unless of course they were exaggerating for purposes of selling the program.
I guess the only thing that would concern me is the amount of time the op takes between signing up for the program, and "cashing" in on it, so to speak.
I also don't know if they would require physical inspection of the phone when signing up, if done after the initial sale, when of course the brand new phone is there in front of them...

Just a quick update, I took it in today and they were very kind and helping and because I had the protection plan on my old phone they said they could add it back and and say that the person who sold me the new phone had forgotten to transfer the plan to the new phone.
They told me to wait 2-3 before I bring it back in for repairs because they are usually not allowed to do this to an already broken phone but the manager gave the approval.
Just thought that I would poke back so anyone in this situation in the future will have a bit of hope. And that this is another reason why I continue to get my phones at best buy... great customer service (most of the time) and a protection plan that is too good to pass up.

Neathawk49 said:
Just a quick update, I took it in today and they were very kind and helping and because I had the protection plan on my old phone they said they could add it back and and say that the person who sold me the new phone had forgotten to transfer the plan to the new phone.
They told me to wait 2-3 before I bring it back in for repairs because they are usually not allowed to do this to an already broken phone but the manager gave the approval.
Just thought that I would poke back so anyone in this situation in the future will have a bit of hope. And that this is another reason why I continue to get my phones at best buy... great customer service (most of the time) and a protection plan that is too good to pass up.
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Congrats. Great news for you.
Try not to shatter the screen on the next one, will ya?
And thanks for posting back. It's always good to hear how these things play out.

Put it this way its like buying a car with out "protection" and just that one day after the 30 days you run into a wall.. Take the car back and say hey I would like to get the protection plan. 99.99% they will ask let me see the car. Just as in example. Its a business. But I have the Black tie and the buy back on my phone because just in case I do drop it its cover, I had it on my last phone they sent it out for a repair go it back in like a week brand new could not even tell. Rather then going through att paying 5$s on it if it get stolen and having to pay a delectable. Heck I even got water on my phone and it was covered. So its worth it to me. On the phones think about its your MOBILE phone you have it on you all the time rather it be in your pocket in case or in case on a belt clip you always have that chance of missing your pocket and your phone slips. and BOOM broken screen. And then your like AHH!! FML! lol

I would like to post one last time just to say Fallout 3/New Vegas FTW (i know off topic but had to give a shout out to a fellow vault dweller!)

Neathawk49 said:
I would like to post one last time just to say Fallout 3/New Vegas FTW (i know off topic but had to give a shout out to a fellow vault dweller!)
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Hell yeah man Im thanking you for just that my friend.. FTW man! PC/Console
sorry of topic I think Ill start a game thread about something like this if its not already start.. thanks your way

I work at Best Buy. The plan is accidental coverage. I walked into a freaking lazy river at Six Flags with my old iPhone and it was replaced rapidly.

tribestros said:
I work at Best Buy. The plan is accidental coverage. I walked into a freaking lazy river at Six Flags with my old iPhone and it was replaced rapidly.
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I dont know about rapidly, but they have always been good about replacing my damaged phones. I went through 2 captivates (both took a swim) and they replaced them both, but the process took over 2 weeks. And on my last captivate they let me switch to the Inspire since the Captivate was out of stock.

Here is my update, I took it in a few days after I got the plan added and the guy who helped was very nice. They said that they were doing to do a rapid exchange (still not quite sure what that means but I think it is something along the lines of receiving a refurbished phone) and that they would get my "new" phone in within the next few days which is better than the 27 days I waited to receive my Captivate from being fixed a while back.
What sucks is that I am using my miserably slow iphone 3g until I get the new phone in.
One last question, if I am on the best buy reward zone silver level, does the extended 45 day return policy apply to cell phones? And if so, would I be able to exchange the refurbished inspire for the infuse and pay the difference even though they would have technically given me a refurbished phone?
Thanks!

[Q] What to tell t-mobile to get a warranty replacement?

So my mom managed to bend the prongs in the charging port so she cant charge her MT4GS.... She went into t-mobile and they said that they wont replace it because it was her fault. Is there something else we could say like it always drops signal or something so they will replace it for? She spent a lot on this phone back in August and she would hate for it to be useless already.... -_-

Tell them that the touch screen isn't responding and freezes a lot that's it.
Sent from my T-Mobile G2 using XDA App

And do it over the phone instead of going in.

Thats not right Xo My dad works in construction. He got a Otterbox Defender Series for his GSII. He wanted to test is out, ran it over with a semi. Screen broke got a huge crack #phone worked perfectly# they replaced it. Just say that your earphone jack wont work. The camera freezes. Youve restored it. Then it worked for a while, but it started acting up. Blame it on the software.
Sent from my myTouch_4G_Slide using XDA App

Since this device charges over the micro-usb connection, you're telling me she managed to break the internal connector?
That takes talent. You have to really try to break that. Really force the UBS plug in backwards.
I hate to tell you but unless she has insurance on it, she's screwed. Even if they process a warranty, if they find physical damage (and what you described is certainly physical damage) they will consider the device out of warranty and charge her account the out of warranty fee.
These devices are reviewed by a team given specifications by the manufacturer to look for specific things that the manufacturer deems physical damage, liquid damage, excessive use, etc.
Sent from my myTouch_4G_Slide using XDA App

itsomaryo said:
.... She went into t-mobile and they said that they wont replace it because it was her fault. Is there something else we could say like it always drops signal or something so they will replace it for? ....
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I didn't want to come off as a **** and tell you to suck it up and pay for it, but the thing is, she did break it and T-Mo or HTC shouldn't be on the hook for the cost of replacement.
Blue6IX said:
...
"big snip"
...
If this is in fact the case, USB host support will probably be much trickier to implement, and a lot more risky to use. A hardware pathway will always be what it is. Software is more fickle, and has to be very closely checked and managed when dealing with something like this. If it's software that's regulating your power flow, you can very easily send too much to the wrong place and permanently break something.
Breaking a whole series of phones because we were too eager to release software that wasn't tested thoroughly enough would be a heavy blow to manufacturers agreeing to ship devices with S-OFF bootloaders.
I don't know if people have read up on that struggle, but one of the primary concerns against doing so was people overclocking their devices way above manufacturer specs, breaking them because they didn't know better, and manufacturers seeing a dramatic increase in returns. The cost to the companies like HTC for dealing with irresponsible end users was always one of the shields thrown up to justify shipping S-ON.
Since this is an overclock thread, and discussing USB host support is something else that could physically damage/destroy the device hardware - this is worth mentioning and making people aware of.
Search around on XDA and you'll see threads here and there over the last few years about what we've had to go through to get phones shipped S-OFF. The MT4GS wasn't, but the time is now for that to start happening. In the future most (if not all) phones will be coming S-OFF fresh out of the box.
I strongly urge anyone involved in overclocking or USB host support to be very cautious about what they are doing, and very aware of the potential damage they can do not just to a few peoples phones (which is bad enough) but to un-do years of hard work and lobbying by the open source community as a whole.
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While i'm waiting for a big download to finish on my slow-as-dialup (literally) home internet connection, i'd just like to repost here part of what I just posted in the dev section.
Phone manufacturers seeing an increase of returned phones that they have to eat the cost for because of something brain-dead or irresponsible the end user has done really hurts everyone.
The cost of phones go up, and while in this case specifically it has little to do with us finally getting S-OFF bootloaders on retail phones - the RMA total is just a number and isn't always broken down to specific causes when used as a statistic.
Any phones being returned that shouldn't be gets tallied up on a specific section of the balance sheet of a phone manufacturers (and to a smaller degree, cellular providers).
Now that we are finally starting to get phones shipped with S-OFF bootloaders, and the need for the amazingly brilliant work the Revolutionary release represents is fading, something like this is one small blow to that achievement.
The level of brilliance, creativity and dedication that had to come together for the MT4GS to get an aftermarket S-OFF bootloader blows my mind. The people who came up with the Revolutionary exploit are the kind of people that rocket scientists get intimidated by intellectually. (no exaggeration, they are the literal select few)
Think about how much more would be available to us as a community that we could do with our devices if people like that could focus their time on developing end-user applications or other software for the phone. Instead they are set with the next-to-impossible task of making it possible for all the rest of us to develop for these devices.
I know you don't see it as a big deal about finding a way for T-Mo or HTC to eat the cost of the broken phone, but the ripple effect of many people doing what is being suggested in this thread impacts issues most people would never think about, probably not even aware of.
I know it sucks to be saddled with the cost of breaking such an expensive piece of equipment. ultimately, though, the responsibility needs to rest on the shoulders of the person who actually caused it to happen.
What I would recommend is to look into an aftermarket repair service. There are some really good ones out there that specialize in high-end phones like the MT4GS.
This link:
verne2k said:
afaik no its not
http://www.ifixsmartphone.com/smartphone_repair/MyTouch_4G_Slide_teardown.html
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Is to a place (in california, I think) that repairs phones - and shows a step by step on how to replace the screen on the MT4GS specifically.
I would start on their site, and see what it would cost to repair the USB port on the phone. It might not turn out to be that much, but this would be a great first step to take in finding out.
Like I started with, didn't want to just come out and say "too bad", I wanted to really explain why it's not a good thing for all of us to try to find a way to make the manufacturer pay for something that isn't their fault. I hope that providing you with a starting point to finding the resolution of the problem softens the blow a bit of having to hear that.
I wish the best of luck to you, and if you do get it repaired, maybe share the experience and the cost here for others to be made aware of.

I walked into my local tmo store, said "my phone is all messed up from the ota update, it doesn't even boot up all the way, I need it replaced under warranty since its been less than a year"
They asked for an address. I got the new phone in the mail a couple days later then brought my old one in so they could send it back for me.
They didn't even check out my phone in the first place. Look for the lazy employee
Sent from my RubiX CubeD MT4GS using XDA App

also a temporary fix would be getting an external battery charger.

Ya I've done 4 exchanged for my chicks mytouch and they never ask to ts.. we just say it keeps getting a deadstop on the screen..
Sent from my RubiX CubeD MT4GS using xda premium

Just tell them it's having an issue that you know they can't/won't spend the time to replicate.
My phone randomly restarts
My screen goes blank and I have to take the battery out
When I click the camera it always tells me "Cannot connect to camera"

OP, your mom broke the phone - plain and simple. It's not a hardware failure, and as much as it sucks she needs to suck it up and buy a new one.
People bullshitting warranty returns on items they broke only drive up the costs for everyone else.

Alright.. well I'll be straight up honest with you.
I can't imagine how that happened to your phone. Obviously it is a user mistake, and thus it doesn't legitimately qualify for a warranty replacement.
You have the choice to take it in to get fixed, I'm sure there are many people who can do the repairs in your area. It might cost you upwards of $50 (don't quote me on that)
You can call T-mobile, and BS your way through the warranty department to get them to send you a new one, like everyone else has said. From an ethical stand point, you don't need me to tell you that's wrong, because it's lying and essentially cheating. If you choose to go that way, you will be required to pay $15 for shipping and handling, however that does not stop there. T-mobile WILL inspect your phone. Most of the time, people get away with it, but I have had a friend who tried to cut through the system and got caught (he cracked his screen and filed it as the OTA update ruined his phone). The consequence is simple, you pay full price for your replacement phone (which would be several hundred dollars). Moreover, your replacement phone isn't even a new phone, it is a refurbished device which might only just look new. Back in the day when I still had my G1, the sliding hinge came loose like it did on a bunch of them so I got a warranty replacement on it. The one they sent me came with two dead pixels on the screen, but I just didn't want to fork out another $15 to get a replacement.
So really, you can pay the money to get it fixed, and it'll still be your phone, the new phone that you paid for. Or you can cheat and send it back, pay the $15 and risk getting caught and having to pay a couple hundred for a refurbished phone.

Yeap, Its ALWAYS better to do it over the phone. Sound frustrated but not angry and they'll always kiss your butt.

Actually they chargre 130 if the phone has damage and u lie to get a warranty replacement. They don't charge full price
Sent from my myTouch_4G_Slide using xda premium

androidfeen809 said:
Actually they chargre 130 if the phone has damage and u lie to get a warranty replacement. They don't charge full price
Sent from my myTouch_4G_Slide using xda premium
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I can confirm this. However, in my case it was legit. I was charged for the water detector sticker being pink although it was never dropped in water and the reason for my returning the phone wasn't water related at all. The hinge was loose as hell on my phone and I wanted this taken care of. The only reason why the sticker was pink was due to having wet hands when inserting my battery into the phone since I don't ever charge my phone via USB and use a separate wall charger and just swap batteries when I need to charge my batteries.

Well sorry to the people who are against wasting warranty replacements but money is tight and the replacement is on the way and believe me I was post when I found out she some how broke the USB port -.- but she said my little sister tripped on it while it was charging and that's when it broke!
Sent from my HTC Sensation 4G using XDA App

Wierd enough i just came home to find my warranty replacement from asurion.... And to my suprise they sent me a new phone in the mytouch box with the important stickers on the side of the box. I lost my phone and i decide to file a claim which i had to pay 130. However the first phone they sent me was a refurbish one it did not came in the mytouch box and looked used. I found out it had 4 missing pixels so i call asurion to get a warranty replacement and they send me a new one. Now i get to keep the 2 batteries and 2 chargers because they say they only want the phone not the battery or back cover or charger. Anyone experience something like this before?
Like really they decide to send me a refurb phone after i paid for a new phone because i lost my phone and i get a brand new warranty replacement? Wtf thats just so wierd to me
Sent from my myTouch_4G_Slide using xda premium

androidfeen809 said:
Wierd enough i just came home to find my warranty replacement from asurion.... And to my suprise they sent me a new phone in the mytouch box with the important stickers on the side of the box. I lost my phone and i decide to file a claim which i had to pay 130. However the first phone they sent me was a refurbish one it did not came in the mytouch box and looked used. I found out it had 4 missing pixels so i call asurion to get a warranty replacement and they send me a new one. Now i get to keep the 2 batteries and 2 chargers because they say they only want the phone not the battery or back cover or charger. Anyone experience something like this before?
Like really they decide to send me a refurb phone after i paid for a new phone because i lost my phone and i get a brand new warranty replacement? Wtf thats just so wierd to me
Sent from my myTouch_4G_Slide using xda premium
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Warranty replacement is different...you had an insurance claim and yes Asurion will usually send a refurbished but I have yet to get a refurb that wasn't obviously flawed within an hour of use...you call and complain they will overnight a new one at that point. Warranty would be if it broke and not your fault...and I have only had to pay 5 bucks for the both my replacement phones but I think it is cause i have the full insurance plan...warranty should cover all fees to replace but oh well. You agree when they go to send you a replacement that there is not physical damage or such so don't be surprised when you get a nasty charge on your bill....

beezie916 said:
Warranty replacement is different...you had an insurance claim and yes Asurion will usually send a refurbished but I have yet to get a refurb that wasn't obviously flawed within an hour of use...you call and complain they will overnight a new one at that point. Warranty would be if it broke and not your fault...and I have only had to pay 5 bucks for the both my replacement phones but I think it is cause i have the full insurance plan...warranty should cover all fees to replace but oh well. You agree when they go to send you a replacement that there is not physical damage or such so don't be surprised when you get a nasty charge on your bill....
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Well it was for dead pixels on the screen so the phone isnt damage or anything. They cant charge me anything.
Sent from my myTouch_4G_Slide using xda premium

androidfeen809 said:
Well it was for dead pixels on the screen so the phone isnt damage or anything. They cant charge me anything.
Sent from my myTouch_4G_Slide using xda premium
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Sorry i was talking about the OP on that one

[Q] Exchange One-S for galaxy S 3?

I specifically asked the salesman at TMobile about the GS3 because if it was to come out soon, I would wait for it. he said it would not be until fall or winter. I believed him and opted to not wait and got the One-S for my upgrade/2 yr renewal. That was 2 weeks ago. I had an issue with the phone (lock screen would not unlock, Maps was all pixelated, random apps not working..) and got a replacement. I am still not completely satisfied with the phone (maybe I was just used to my previous phone, GalaxyS, but some apps I use on a regular basis do not work the same on the One-S) and now I hear that the GS3 is hitting TMobile in a few weeks. Is there any chance I can call and complain about the issues with my One-S and get the GS3 to replace it when it comes out? I loved my Galaxy S and opted for the One-S instead of the GS2 due to it having ICS, but really want to go o the GS3 if it will be available in a few weeks. Is TMobile going to tell me to screw myself?

the S3 is in stores everywhere from tomorrow here in Italy and Austria. (29.05.12).

Wow... tl;dr
If like phone, keep phone.
If not like phone, don't.

Same here I would love to know this.

Return in the first 14 days, and can't remember if that charges a restocking fee. 30 days for exchange and whatnots. Gs3 coming on June 20 and the day you bought the phone counts as day 1.
Sent from my HTC VLE_U using Tapatalk 2

When you exchange for a different phone its 50 bucks restocking fee
Sent from my HTC VLE_U using Tapatalk 2

I have not seen anything that proves the SG3 will come to the U.S. before the fall. There are only rumors that it will come in the next few weeks. It still has yet to be approved by the feds... so I'll say the Aug/Sept time frame is reasonable.

As the other members have stated you do have a 14 day return policy (if purchased at a corp T-Mobile location) with a $50 restocking fee. It is highly unlikely that if you are out of your return period that they will replace it with a SG3. I would sell the One if you really want the SG3 after I get an unlock code for it, and pay full retail for the SG3, or I'd add a line and get the SG3 at a discount, toss the line to a family member make a lil profit off of it, or simply pay the 200 etf and say 199.99 off the cost of full retail for the device.
Just my 2 cents.

Noone's mentioned this yet, but I'd be wondering why anyone with a One S would be wanting to switch to the behemoth that is the SGS3.
One of the greatest selling points of this phone besides its speed is its size. It's 4.3 inches, and is PERFECT at this smaller size. OP -- if you get an SGS3, remember that youre getting yourself into a device that has a 4.8 inch screen, and STILL has capacitive buttons. It'll be an absolute giant. One-handed operation will not be possible for most.
Just food for thought....

After having this phoen for a while there is no other phone I would trade this for I had the gs2 and the 4.65 in screen was to big for me and I have big hands. And development for this phone is really starting to boom
sent from a guy living in a van down by the river

I had the same concern and asked but like mentioned above they will charge you for the restocking fee if your over the standard trial period, new customers is 14 days and customers over 5 years get 20 day which is cheap if you ask me if you've been there over that you should get 30 at least.
I'm torn myself and long story short a friend got the One S and now he's looking at ATT for the Note the only way this was going to work was buying in with the Buy-1-Get-1 free deal and selling one to get the money to get the SGS3 when it gets here.
I also put a few (the wife has no clue) bucks aside just in case because that's going to be one hell of a rainy day in the US when it does arrive.

jriv said:
After having this phoen for a while there is no other phone I would trade this for I had the gs2 and the 4.65 in screen was to big for me and I have big hands. And development for this phone is really starting to boom
sent from a guy living in a van down by the river
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+1--

Im pushing for the S3... I love the One S but........
With my provider, Vodafone UK, I cannot get a strong signal in any HTC phone, I had this exact issue with my last phone, The Sensation, I sent it for repair but they couldnt find a fault, I kicked up a fuss and they offered to give me the One S free of charge.
However i have the same issue with this phone, Ive sent that for repair too, Its due back tomorrow so i will see what they say in the notes.
If they find no fault im left with this device that has weak signal, some places it has 0 signal... I refuse to keep it for the next 13.5 months so im gonna push for an S3, Ive never had signal issues with any other phone other than HTC, I know its not HTC at fault either as this is a common issue with Vodafone & HTC devices, I dont know how this is possible but it is..
So it looks like the only other phone, Thats equal / better than the One S is the S3.. So lets see how things go.

azzledazzle said:
Im pushing for the S3... I love the One S but........
With my provider, Vodafone UK, I cannot get a strong signal in any HTC phone, I had this exact issue with my last phone, The Sensation, I sent it for repair but they couldnt find a fault, I kicked up a fuss and they offered to give me the One S free of charge.
However i have the same issue with this phone, Ive sent that for repair too, Its due back tomorrow so i will see what they say in the notes.
If they find no fault im left with this device that has weak signal, some places it has 0 signal... I refuse to keep it for the next 13.5 months so im gonna push for an S3, Ive never had signal issues with any other phone other than HTC, I know its not HTC at fault either as this is a common issue with Vodafone & HTC devices, I dont know how this is possible but it is..
So it looks like the only other phone, Thats equal / better than the One S is the S3.. So lets see how things go.
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Totally hear you. I had this issue on my Galaxy S 2. I actually barely got a discount on my One S because the 3 months I owned the GS2 it simply could not get a decent signal, even compared to my Vibrant. I almost paid the $200 fee and switched carries as it was simply unbareable. Of course my wife's GS2 not as bad as my GS2 but wasn't close to the One S but it just sucks when a phone has awesome specs but fails to do the most important thing well.
If the GS3 build design is anything like the cheap feeling GS2 and GS1 for that matter... count me out.

Yes ! Samsung's biggest failure is Build quality other than that i cannot complain, Except TW, but that would be gone in a flash (pun intended!)
Saying that, Every phone ive had has always had a case on, to add that extra protection, even on the HTC's ive had cases, even tho they are not needed. So i guess a case would hide the cheap plasticky feel...... If it has it of course !

My U11 was stolen, no hope of getting it back. I want another, however...

Sprint no longer carries HTC. If I got one of the unlocked versions, could I get it to work on Sprint? I was really happy with it and don't want a Samsung and not sure about LG.
I'm so angry about having it stolen... all I want are my pictures! Hoping at least some of them were backed up on google...
Thanks!

NJ2toU said:
Sprint no longer carries HTC. If I got one of the unlocked versions, could I get it to work on Sprint? I was really happy with it and don't want a Samsung and not sure about LG.
I'm so angry about having it stolen... all I want are my pictures! Hoping at least some of them were backed up on google...
Thanks!
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Of course bro, the unlocked versions support any carrier

You can purchase it on eBay for $120 with a 9/10 condition
https://www.ebay.com/itm/HTC-U-11-64GB-Sapphire-Blue-Sprint-Smartphone-9-10/192958571093

joel_sinbad said:
You can purchase it on eBay for $120 with a 9/10 condition
https://www.ebay.com/itm/HTC-U-11-64GB-Sapphire-Blue-Sprint-Smartphone-9-10/192958571093
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I literally just purchased a Sprint Sim Unlocked one from this seller last week for $150, and I can only recommend him highly.
Phone was closer to 10/10. It looks brand new. Not even any scratches around the charging port, usually the first place to see wear even if the phone is in a case.
I converted mine to a US Unlocked CID and flashed a US Unlocked RUU to it and am using it on Tmobile, but if you are a sprint customer
you shouldn't need a Sim Unlocked version and can save $30.
I came from an HTC 10 and I am LOVING this phone, btw.
Good luck!!
B W

Thanks guys! Well guess what? It WASN'T stolen! For some reason Find my device was showing it five towns away, but it wasn't. I had searched everywhere for it, and tried calling it to hear it ringing somewhere, but when it rang through one time, then went to voicemail the next, I figured they turned it off and checked FMD. I freaked out and spent 4 hours changing all my passwords, calling my banks, etc. Well, a week later, I was looking under my bed for one of my cats, and there it was! It must have fallen off and bounced all the way under the bed! I looked around the bed but not really under it, never thinking it would go that far. The battery died after the first call to it, which is why it went to voicemail. I'm really pissed at find my device showing erroneous info.

NJ2toU said:
.... I freaked out and spent 4 hours changing all my passwords, calling my banks, etc. Well, a week later, I was loo......
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...and to think you coulda been using fingerprint unlock the whole time. It may cause general paranoia, I only recently adaptered it after seeing someone going into multi profiles using different fps.
However it brings a definitive quantity of security in case of just such loss

n3m35155 said:
I literally just purchased a Sprint Sim Unlocked one from this seller last week for $150, and I can only recommend him highly.
Phone was closer to 10/10. It looks brand new. Not even any scratches around the charging port, usually the first place to see wear even if the phone is in a case.
I converted mine to a US Unlocked CID and flashed a US Unlocked RUU to it and am using it on Tmobile, but if you are a sprint customer
you shouldn't need a Sim Unlocked version and can save $30.
I came from an HTC 10 and I am LOVING this phone, btw.
Good luck!!
B W
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Oh ya? I have the HTC 10. It's my third one because of the terrible luck I've had with it, and this one is on its way out now. Screen is cracked pretty bad (especially around the finger print reader) and the camera app won't boot up anymore.
I was thinking of getting the LG G7, but I'm hearing some really shady things about LG phones, so I may stick with HTC and hope that I can get some quality time out of it. I think I'll grab one of those phones you got. Seems like a good deal and I really can't be bothered to spend lots of money on a phone these days. I just want something that works and has good sound quality.

nubreed000 said:
Oh ya? I have the HTC 10. It's my third one because of the terrible luck I've had with it, and this one is on its way out now. Screen is cracked pretty bad (especially around the finger print reader) and the camera app won't boot up anymore.
I was thinking of getting the LG G7, but I'm hearing some really shady things about LG phones, so I may stick with HTC and hope that I can get some quality time out of it. I think I'll grab one of those phones you got. Seems like a good deal and I really can't be bothered to spend lots of money on a phone these days. I just want something that works and has good sound quality.
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I like the U11, and it is reportedly getting a pie update very soon as I see two or three posts in here in a few threads over the last 10 hours reporting Pie update just released for U11.
It takes pretty good pictures and has pretty decent speakers. Not as good pictures as some modern phones.
What I find crazy is that phones in the last year that cost as much as this used but are new (midrange so called phones) have equal hardware specs to this.
I would pass on an HTC U11 and get a new Samsung A70. Porcelain case, Base version 128 GB and 6 RAM, Android updates for 2 more years, flashy new battery, can be found for $275 slightly used.

kruc Ire said:
I like the U11, and it is reportedly getting a pie update very soon as I see two or three posts in here in a few threads over the last 10 hours reporting Pie update just released for U11.
It takes pretty good pictures and has pretty decent speakers. Not as good pictures as some modern phones.
What I find crazy is that phones in the last year that cost as much as this used but are new (midrange so called phones) have equal hardware specs to this.
I would pass on an HTC U11 and get a new Samsung A70. Porcelain case, Base version 128 GB and 6 RAM, Android updates for 2 more years, flashy new battery, can be found for $275 slightly used.
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This would make the most sense for an average user but what I love about HTC phones is their audio capabilities (headphone output and video recording). I'm almost certain that the mid range phones cut back on that stuff, cause 99% of the consumer market doesn't care about that (same way I don't care about self cameras). I think LG is the only other company that cares to put that kind of stuff in their phones, but from what I read about them they're pretty ****ty when it comes to support. So I'm stuck with HTC for the time being.