Error when trying to connect to internet "The answering modem has disconnected"
Whenever I try to do anything that involves connecting to the internet I get the error message "The answering modem has disconnected. To check your connection settings and change them if needed, tap settings," and underneath that pops up the message, "There is a problem connecting to the GPRS service in your registered home network." It seems to have happened randomly, as I haven't done anything to my phone since flashing Da_G's clean rom a week and a half ago. I thought it might have been maybe just the network in my area, but everyone else gets 3g internet just fine. Any ideas would be appreciated, thanks.
disable the hidden proxy. Programs - tools - proxy
Didn't work. I even tried a hard reset and still the same thing.
Did you have your Internet connection working after flashing Da_G's ROM? If you did, and then suddenly without any warning (and without you changing settings) it stopped working, and you're sure that others that have the same provider as you have their Internet connection working, then it's possible that your provider screwed something up. In that case, you should give them a call.
Actually now that you mention it, I'm on an employee plan through Best Buy Mobile, and they're redoing the data plans and making them cheaper, so they may have taken the original one off for the time being and will hopefully put the new one back on soon? I'm hoping so anyway. Thanks guys.
Did you try to turn flight mode on and off?
The few times I had this message doing that resolved the problem.
It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
I have the same issue. Tried different combinations of restarting wifi, turning on/off cell data, on/off wifi calling, etc... all with no result. I've also tried on different networks (both public and private)-- it'd start working for a while and then all of a sudden stop and never work again.
Seems similar to the problem here: forums. t-mobile.c om/t5/T-Mobile-G2x/G2x-WiFi-DNS-issue-not-the-4G-switching-one/m-p/831439 (sorry there's a new user no link restriction)
Does anyone have any suggestions?
Thanks
coldest~~~ said:
It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
Click to expand...
Click to collapse
is it specific to the browser or can you not move any data?
Idk, whenever I have had problems connecting to the tmo network, which is a separate issue.. it was always that wifi calling was still on even tho wifi was turned off. Every time I had probs w/ data on tmo network, it's been wifi calling.. Your case seems to be diff tho.
Is it specific to just your network or all other networks? Try shutting off wifi, reboot... then turn it on again? Idk.. just tossing out ideas.
Some found the root cause and I am posting his finding as I do have the same issue and can reproduce the error:
I think I have discovered a new WiFi-related bug in the G2x's software. I have witnessed this occurring on my phone, and have also reproduced it on a store demo unit. I believe it is unrelated to the switching-to-4G problem people are having with the My Account app, since it occurs even if I have set up the Google account on first boot after a factory reset.
The details of the problem are:
- Every so often, the phone randomly gets stuck in a state where it is not able to initiate any new connections that are made using a DNS name. Attempting to navigate to a web site, h**p://w*w.google.c*m for example, will result in a generic failure message.
- However, attempting to connect directly to an IP address instead of a DNS name works perfectly. For example, navigating to 74.125.225.16 will work fine and will load the Google home page.
- When the phone is in this state, using a DNS lookup tool such as "DNS Lookup" from the Marketplace *will* work, even when using the default DNS server address that the DHCP server is giving the phone.
- The problem has occurred for me when data is off and WiFi is on. I do not know if data being off is a requirement, since this is the way I usually run the phone, so this may be coincidental.
- Switching WiFi off and back on again will *sometimes* work to solve the problem, but sometimes will not. When this doesn't work, switching WiFi off, then switching data on, then back off again, and then finally switching WiFi back on again will occasionally correct the problem. However, I have seen situations where none of these things worked, and the only way to get DNS working again was to factory reset the phone.
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger overnight.
- I have, however, found a method to reproduce the problem that seems to work fairly consistently:
1. Turn WiFi on, and data off.
2. Power cycle the phone.
3. When the phone starts up, start the browser and attempt to browse to w*w.google.c*m. It should fail.
4. Try to browse to 74.125.225.16. It should work.
Just wanted to get this issue in the forums to see how many others have been noticing the same thing.
I know that once the device has less than 10% battery it automatically turns the WiFi off to save battery power. Were the devices this was happening on have a low battery?
Fully charged. It even happens when pluged in with the charger.
My Wifi wouldn't even work if I froze it with Bloat Freezer. It has to run in the background for wifi to work. I found that Wifi can get really inconsistent with it disabled.
smartloom said:
Som
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger .
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Click to collapse
Same problem here. After about 30 minutes of being idle, as soon as I pick up the phone it tries to connect 2g/4g. The log are saying theres no connection, so it appears that wifi its going to sleep and not waking up so android is trying to connect 2g/4g
Really starting to be a pain
I have frozen the bloat, and I think the problem is getting worse.
Toggle airplane mode is a quick workaround to get wifi to wake up
Sent from my LG-P999 using XDA App
Same thing happened to me, I did 2 factory resets, and it seems it has been fixed, don't really know what causes it.
Sent from my LG-P999 using XDA App
This may or may not be related, but...
It looks like I found a hacky fix for the dns/wifi/4g bug: install "Set DNS" from the market.
Now when I go into market, and display my downloaded apps, it jumps from wifi to 4g then back to wifi as it should, fast.
Whether or not it should even do go to 4g is debatable, all I can say is my 2 Galaxy Tabs had the same behavior.
If everyones connectivity issues are really due to the DNS settings getting wiped out, then this will work around the problem until I/we find the location of the actual bug.
Would you guys having this problem also post it here?
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
Thanks.
I figure the more people that post there, the more the chances are of LG fixing it quickly.
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Updates...
I did a factory reset and installed JuiceDefender (I don't know which one worked) but it seems to be all fine now... will update if things become problematic again
I've been having this problem as well. I've always been able to fix it by toggling WiFi off and back on again. I downloaded SetDNS and when it happened again last night I tried that and it worked great.
Glad to see it's a software problem and not a hardware problem.
same problem here. hopefully it won't happen in cyanogen mod
boylan said:
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Click to expand...
Click to collapse
This fixed the problem, at least until the next time I reboot my phone
How do you use SetDNS? This software bug in G2X reboots my router (DGL-4500) sometimes.
Question bout SetDNS app
Does the phone have to be rooted to use the setdns app? I try to use it but it says "Cannot get root. App will not function."
My wifi network keeps disconnecting from the internet and reconnects right after. "Connection to Wi-Fi network" keeps popping up. I can still browse the internet, but if it happens to be when the internet disconnects for one second, the page cannot load. I have a feeling this is a software or hardware error, I had this problem since I got the tablet. If you look at the settings where it mentions wifi connection it will go from "Connected (network name)" to "no internet connection" then back.
This happens at school, starbucks, home, etc. I am very mobile, so it isn't the wifis problem. I have strong signals! And this doesn't happen all the time, but it does happen a fair amount. It is very annoying.
Anyway to fix this? Is this a hardware problem or something wrong with settings? Thanks.
I tried " http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=410460&modelname=GT-N8013&modelcode=GT-N8013EAVXAR" and it didnt work.
i brought a new router and this problem started to happen to me, not sure how to resolve the problem, it doesn't leave you without internet for long periods so i am not going to worry over it so much.
Sometimes my WiFi goes away, LTE kicks in for a second, and then WiFi comes right back. I don't know for certain, but it may only happen when the phone has been unused for a while, right after I first pick it up to do something. But I have the WiFi power saving option turned off, so that WiFi should stay on all the time. And I seem to recall it happening just at random sometimes, too, in the middle of browsing websites or social media apps. It'll say "no connection" and I'll look up and see LTE kick in, then WiFi come right back, then I'm all good. It's very annoying.
On top of the quick WiFi cycling issue, sometimes WiFi will just completely stop working. When I go into settings, it says it's disabled and I can't turn it back on. Going in and out of airplane mode fixes it. This only happens about once a week or so. The other issue is by far more annoying.
Anyone else experiencing either of these? I'm on Verizon with a black 128 GB stock, unrooted, if it makes a difference.
Thanks!
I personally haven't seen this on my VZW Pixel although I use it with T-Mobile service. These are as suggestions only, and it may or may not help, but you could try using any order below.
1) The setting to keep WiFi during sleep is on, right?
2) Have you tried to use your phone without sim card in it and see if WiFi is still acting strange?
3) I would also suggest to go to Settings>Google>Networking and see if you have WiFi assistant on or off. There is a setting under advanced as well.
4) Does it happen on all WiFi networks or when using on particular one? You could forget that network and then join again.
5) Alternatively you could "Network settings reset" under Settings>More>Network Settings Reset - after the reset, you may need to rejoin all the networks, pair Bluetooth devices and so on.
Hello.
So I recently got a Snapdragon S10e, and I'm facing a (what is to me) pretty strange issue, that the phone itself seems to be causing.
So when it's connected to the home's WiFi, it causes the whole fiber optics line (so it's at the very least at router level) to intermitently be unable to connect to Google specifically.
What happens is I'm on the computer, open whatever browser and get timeout errors while trying to search on google, or youtube doens't work quite right... That kind of thing. Or will get a lot of timeouts on a tracert to 8.8.8.8.
The phone also starts to throw "no internet on this WiFi" kind of errors.
I can access everything else on the web, though, it's just Google that gets screwed. It ocasioanlyl throws a QUIC protocol error, although of course disabling it on, say, chrome, does nothing (as it's not a browser problem).
Then any number of seconds (up to a minute or 2) pass, and everything reconnects and starts working normally. Then it will happen again at any moment, any number of times.
I suspected the phone cause it started to happen at the time I got it, but of course it could've been a coincidence. Sure enough though, today I left the phone's WiFi turned off, and the issue hasn't happened. Internet working fine all day.
It's like the phone overwhelmes the router with something to google¿?¿? I don't know.
Edit: Ok, so connecting to 5G WiFi instead of 2.4 doens't cause the problem. What the hell.