Hello.
So I recently got a Snapdragon S10e, and I'm facing a (what is to me) pretty strange issue, that the phone itself seems to be causing.
So when it's connected to the home's WiFi, it causes the whole fiber optics line (so it's at the very least at router level) to intermitently be unable to connect to Google specifically.
What happens is I'm on the computer, open whatever browser and get timeout errors while trying to search on google, or youtube doens't work quite right... That kind of thing. Or will get a lot of timeouts on a tracert to 8.8.8.8.
The phone also starts to throw "no internet on this WiFi" kind of errors.
I can access everything else on the web, though, it's just Google that gets screwed. It ocasioanlyl throws a QUIC protocol error, although of course disabling it on, say, chrome, does nothing (as it's not a browser problem).
Then any number of seconds (up to a minute or 2) pass, and everything reconnects and starts working normally. Then it will happen again at any moment, any number of times.
I suspected the phone cause it started to happen at the time I got it, but of course it could've been a coincidence. Sure enough though, today I left the phone's WiFi turned off, and the issue hasn't happened. Internet working fine all day.
It's like the phone overwhelmes the router with something to google¿?¿? I don't know.
Edit: Ok, so connecting to 5G WiFi instead of 2.4 doens't cause the problem. What the hell.
Related
It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
I have the same issue. Tried different combinations of restarting wifi, turning on/off cell data, on/off wifi calling, etc... all with no result. I've also tried on different networks (both public and private)-- it'd start working for a while and then all of a sudden stop and never work again.
Seems similar to the problem here: forums. t-mobile.c om/t5/T-Mobile-G2x/G2x-WiFi-DNS-issue-not-the-4G-switching-one/m-p/831439 (sorry there's a new user no link restriction)
Does anyone have any suggestions?
Thanks
coldest~~~ said:
It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
Click to expand...
Click to collapse
is it specific to the browser or can you not move any data?
Idk, whenever I have had problems connecting to the tmo network, which is a separate issue.. it was always that wifi calling was still on even tho wifi was turned off. Every time I had probs w/ data on tmo network, it's been wifi calling.. Your case seems to be diff tho.
Is it specific to just your network or all other networks? Try shutting off wifi, reboot... then turn it on again? Idk.. just tossing out ideas.
Some found the root cause and I am posting his finding as I do have the same issue and can reproduce the error:
I think I have discovered a new WiFi-related bug in the G2x's software. I have witnessed this occurring on my phone, and have also reproduced it on a store demo unit. I believe it is unrelated to the switching-to-4G problem people are having with the My Account app, since it occurs even if I have set up the Google account on first boot after a factory reset.
The details of the problem are:
- Every so often, the phone randomly gets stuck in a state where it is not able to initiate any new connections that are made using a DNS name. Attempting to navigate to a web site, h**p://w*w.google.c*m for example, will result in a generic failure message.
- However, attempting to connect directly to an IP address instead of a DNS name works perfectly. For example, navigating to 74.125.225.16 will work fine and will load the Google home page.
- When the phone is in this state, using a DNS lookup tool such as "DNS Lookup" from the Marketplace *will* work, even when using the default DNS server address that the DHCP server is giving the phone.
- The problem has occurred for me when data is off and WiFi is on. I do not know if data being off is a requirement, since this is the way I usually run the phone, so this may be coincidental.
- Switching WiFi off and back on again will *sometimes* work to solve the problem, but sometimes will not. When this doesn't work, switching WiFi off, then switching data on, then back off again, and then finally switching WiFi back on again will occasionally correct the problem. However, I have seen situations where none of these things worked, and the only way to get DNS working again was to factory reset the phone.
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger overnight.
- I have, however, found a method to reproduce the problem that seems to work fairly consistently:
1. Turn WiFi on, and data off.
2. Power cycle the phone.
3. When the phone starts up, start the browser and attempt to browse to w*w.google.c*m. It should fail.
4. Try to browse to 74.125.225.16. It should work.
Just wanted to get this issue in the forums to see how many others have been noticing the same thing.
I know that once the device has less than 10% battery it automatically turns the WiFi off to save battery power. Were the devices this was happening on have a low battery?
Fully charged. It even happens when pluged in with the charger.
My Wifi wouldn't even work if I froze it with Bloat Freezer. It has to run in the background for wifi to work. I found that Wifi can get really inconsistent with it disabled.
smartloom said:
Som
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger .
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Click to collapse
Same problem here. After about 30 minutes of being idle, as soon as I pick up the phone it tries to connect 2g/4g. The log are saying theres no connection, so it appears that wifi its going to sleep and not waking up so android is trying to connect 2g/4g
Really starting to be a pain
I have frozen the bloat, and I think the problem is getting worse.
Toggle airplane mode is a quick workaround to get wifi to wake up
Sent from my LG-P999 using XDA App
Same thing happened to me, I did 2 factory resets, and it seems it has been fixed, don't really know what causes it.
Sent from my LG-P999 using XDA App
This may or may not be related, but...
It looks like I found a hacky fix for the dns/wifi/4g bug: install "Set DNS" from the market.
Now when I go into market, and display my downloaded apps, it jumps from wifi to 4g then back to wifi as it should, fast.
Whether or not it should even do go to 4g is debatable, all I can say is my 2 Galaxy Tabs had the same behavior.
If everyones connectivity issues are really due to the DNS settings getting wiped out, then this will work around the problem until I/we find the location of the actual bug.
Would you guys having this problem also post it here?
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
Thanks.
I figure the more people that post there, the more the chances are of LG fixing it quickly.
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Updates...
I did a factory reset and installed JuiceDefender (I don't know which one worked) but it seems to be all fine now... will update if things become problematic again
I've been having this problem as well. I've always been able to fix it by toggling WiFi off and back on again. I downloaded SetDNS and when it happened again last night I tried that and it worked great.
Glad to see it's a software problem and not a hardware problem.
same problem here. hopefully it won't happen in cyanogen mod
boylan said:
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Click to expand...
Click to collapse
This fixed the problem, at least until the next time I reboot my phone
How do you use SetDNS? This software bug in G2X reboots my router (DGL-4500) sometimes.
Question bout SetDNS app
Does the phone have to be rooted to use the setdns app? I try to use it but it says "Cannot get root. App will not function."
Anyone else having wifi problems after updating? I didn;t have problems before, but it seems that after 3.2, my wifi stops every couple of minutes or something like that. I don't know if it's my own wirelss's problem, so when I get back on campus, I'll attempt downloading and seeing if it gets interrupted again.
Yep I'm having the same problem. Keeps kicking me out of my PocketCloud remote. Thought it might just be me. I've noticed the Wifi symbol stays grey a lot when it used to stay blue. It's not my network, the only change was the update to 3.2.
Yeah... it's grey and it keeps disconnecting me while I try to download an episode..
(stock 3.2)
asdfuogh said:
Anyone else having wifi problems after updating? I didn;t have problems before, but it seems that after 3.2, my wifi stops every couple of minutes or something like that. I don't know if it's my own wirelss's problem, so when I get back on campus, I'll attempt downloading and seeing if it gets interrupted again.
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Click to collapse
I got kicked out of my home Wifi several times last night after updating to 3.2. I didn't have this issue on 3.1. What a total disappointment...
WiFi with 8.4.4.11
Did you install 8.4.4.11 before installing 3.2?
My tablet came back from RMA with firmware .11 installed, but before 3.2 came out. I noticed similar behavior with the WiFi. In my case it never found any networks (I'm guess some wire got messed up when they fixed the power button issue). However, when on the WiFi page in settings normally it says "scanning" under WiFi when looking for a network. On mine it would say "scanning" for a second and then it would go away, then it would say "scanning" again, then disappear, etc. Maybe there is an issue with the WiFi driver?
I'm hopeing the tablet will be back next week (it was in repair status yesterday). The first time I sent it in it came back with a pretty good description of what they did to fix it (its just a bummer they broke it at the same time).
asdfuogh said:
Anyone else having wifi problems after updating? I didn;t have problems before, but it seems that after 3.2, my wifi stops every couple of minutes or something like that. I don't know if it's my own wirelss's problem, so when I get back on campus, I'll attempt downloading and seeing if it gets interrupted again.
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Click to collapse
What are you Wifi setting, especially the disconnect settings? It could be that the update changed the settings.
Hmm, I checked it because I saw another thread saying something similar, but it was still marked as "disconnect when screen is closed." I also tried unchecking it and rechecking it, then turning wifi on and back off to see if it would fix it. (It didn't!)
Well, I'm hoping it will be fixed by Asus sometime soon, but it's not too big a problem at the moment since I don't HAVE to watch those episodes. :/
Mine is set to never disconnect. Even tried changing to a different setting and back.
Confirmed. Had this happen since the .11 update.
I may try a wipe and restore. Considering going ahead and rooting if it comes down to swiping. Anyone tried either?
yeah I might as well root if i have to reset everything...
Yes, same problem...disconnecting for about ten seconds every two minutes or so. Makes listening to radio quite impossible...
Have done resets and changing wi-fi channel to 9, doesn't help.
I've noticed this, but it hasn't happened very frequently. For me, it seems to happen mostly during when I had the screen off (which I had setup to disconnect whenever the screen is off). I recently just changed it to never disconnect, and I haven't seen it happen in the past 10 minutes or so, but that could just be me.
I do agree though, it seems as if there is some kind of bug here as well.
I had a similar problem before 3.2 ...i fixed it the day before the update. I forced my router to not be bonded to a channel and set it to auto.
Youtube constant buffering was fixed.. now it downloads the videos quickly and no buffing after the first time.
Also my apps like CNN that have alot of visual pictures in the main menu load up instantly and downloads are lighting quick. No interruptions, re-downloads or anything. Even when apps are updating..Games like Dungeon defenders that has alot of initial downloads pulls the data without stopping.
I suffered from disconnections before i set the router to Auto and choose a channel on its own.
No issue here.
darkhawkff said:
I've noticed this, but it hasn't happened very frequently. For me, it seems to happen mostly during when I had the screen off (which I had setup to disconnect whenever the screen is off). I recently just changed it to never disconnect, and I haven't seen it happen in the past 10 minutes or so, but that could just be me.
I do agree though, it seems as if there is some kind of bug here as well.
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Click to collapse
That is exactly what mine is doing. Has anyone contacted Asus?
I think I have a fix. I tried the old assign it a static IP on the TF itself. Icon stayed blue for over 5 mins without turing grey. I'll have to check my PocketCloud tomorrow and confirm the fix.
I've been having the same issue...... every few minutes it says no connection. It also seems like I have fewer bars on my wifi signal icon too.... hope a fix is found soon because it's frustrating.
Well, I tried it on campus, same thing, disconnects within a download of an episode.. (like 4-5 minutes??). Oh no! I'll never get to finish Triumph in the Skies..
It happens to me too. It is quite frustrating.
I have already tried to assign a static IP but with no success.
I think somehow Sonosnet corrupted wifi on my android (Galaxy S4 rooted).
I bought a Play:1, a Play:3 and a bridge. I got the speakers, and not realizing they could use the mesh without the bridge, I put them in the same room, hard wired. They worked great, and I was excited about controlling them from my phone.
A few days later, when the bridge arrived, I dutifully set it up, and got it added and working. I started playing around with the settings and discovered sonosnet. This sounded interesting - it sounded like I could log onto the sonos website, and control my sonos speakers from afar. so I enabled it. Then something happened - my phone disconnected from my wifi, and started trying to connect to a sonos domain. it never really managed to connect, so I tried several times to load sonos to disable it (at this point, I'd now googled it and understood it had nothing to do with remote control and everything to do with using sonos to do what your wireless is already doing. Ultimately, I managed to disable sonosnet on my app. Unfortunately, it now wasn't able to maintain a connection to wifi. Any wifi, not just my home one. First it displays the "secured Saved" message for a while, then eventually it goes to "Authentication Failed" but the Authentication hasn't been changed in years, and this very phone was working on it for months. as it happens, this now happens on every wifi network, so it's not an interference issue.
I've tried everything I can think of. I've changed all the settings on my router, and all the settings on my phone. Today, I'd had enough, so I installed a new operating system (NB1), pretty confident that would fix it. But alas, no. I've tried everything I can think of. Please help me with any thoughts. If there's a way to just swap out the wifi driver / wifi modem / whatever software runs the wifi, I'd love to give it a shot. I'm at my wits end here.
I would say the last month or so the wifi on my N5 has been acting all weird, I don't know what have happened. Let's say I'm connected to the router (it always finds it), I try to go on a site but it just doesn't seem to be active even tho it says connected. Sometimes it helps to just disable and enable wifi, or airplane mode. I've tried changing channel on my router but the problem seems to come back, I don't know what to do?
I can't figure this out to save my life. 6039s Android 6. No root. No special mods. Nothing. Bone stock.
In the middle of the day today I suddenly started getting a horrendous wakelock. I thought it was a Google Play issue but it turned out that it's some kind of mobile data issue.
My LTE connection isn't working right. It's slow for some apps and non existent for others.
For instance my sports score app loads at 2G speeds. My web browser seems to work okay. But my t mobile tuesday's app gives me a big warning that I'm not connected to the internet at all. And the Google Play app gives me all kinds of warning that I need to have background data enabled to use Play, but background data IS enabled.
Making matters worse, when this issue is happening my phone enters a miserable and unstoppable wake lock that drains the battery so fast it hard to even charge it. And it saps up the system resources to heavily that the phone slows down to a crawl and can't be used for anything else. Not to mention the phone gets insanely hot from the excess processing. Could a tower issue that's causing a connection problem cause such a wakelock?
I tried doing a reset of the radio connections in settings, but I don't think it actually did anything because all my settings and connections were still there. Still had my wifi password, BT connections, etc.
I tried wiping cache in recovery but it didn't work. Says it did it. But on reboot I didn't get the "app 1 of 82 is updating". So I don't think it actually did that either.
I cannot figure this out to save my life.
I thought maybe it was a tower issue. But my wife has the exact same phone and it's working fine. I called T Mobile and they said they are having a tower problem near my house, but still...wife's phone is fine. And I've seen this problem now in 3 different locations across about a 5-6 mile range. So I have to have been on more than 1 tower in that time.
When I turn on wifi and have a wifi connection the problem goes away entirely. That's telling me that the problem is the system getting upset that it doesn't have a solid internet connection. Changing the connection to 3G or 2G does not solve the issue.
The problem lasted the whole second half of yesterday, was fine overnight while I left wifi on, was fine on day 2 when I was back to 4G networks, and then suddenly is back again.
Anyone got any ideas or suggestions?
Is there some server android is trying to stay in constant contact with that I can block the connection to? Perhaps limit background data to something? I can't figure out what.
This update was irrelevant. Turned out to be a red herring. Still having the problem.
Nevermind this update. STill having the problem
I give up. I'm about to throw the phone against a wall to smash it. The system has become totally loused up. Whenever it goes into these goofy wakelock states the system is so overtaxed that everything takes forever to process. Nothing solves it.
And its' getting worse. Now I have oddly limited connectivity.
T Mobile's tech support was useless. They had me thinking it was a tower issue. That was 3 days ago. Now suddenly they have no records of a tower issue in my area over the last week.
I can make voice calls. But I cant' send text messages. I can use my web browser to search the internet, but not SOME apps that need data like a weather app or Google Play. Other apps work fine to pull data.
Yet it says I have an LTE connection the whole time.
This is the single weirdest issue I've ever seen on Android.
What in the hell could have just jumped in out of nowhere and started causing these issues?