Database Info

XDA Getting props... direct from ViewSonic!

Thanx to the XDA community for your support - Via @ViewSonic on Twitter!
Nice work guys!!!

It's things like this that make me so furious that I'm not the one calling the shots at ViewSonic. They are sitting on a gold mine right now but it's covered in feces and only devs/techies can see it.
No political tie is worth the amount of $$ they are losing on this product right now (the only logical reason I can think of for them to keep TapNTap alive) and all they have to do is release it with a ROM comparable to VegaN or hell even stock android and these things wouldn't be able to stay on shelves more than 5 minutes.
ViewSonic PLEASE get your sh*t together and release s/w that truly shows off the capabilities of this amazing hardware!!!

teleknEsis said:
It's things like this that make me so furious that I'm not the one calling the shots at ViewSonic. They are sitting on a gold mine right now but it's covered in feces and only devs/techies can see it.
No political tie is worth the amount of $$ they are losing on this product right now (the only logical reason I can think of for them to keep TapNTap alive) and all they have to do is release it with a ROM comparable to VegaN or hell even stock android and these things wouldn't be able to stay on shelves more than 5 minutes.
ViewSonic PLEASE get your sh*t together and release s/w that truly shows off the capabilities of this amazing hardware!!!
Click to expand...
Click to collapse
Dude, chill the F out. Viewsonic just acknowledged that the software mods are a good thing, that they -might- open the possibility of uninstalling TnT, and most important, they're releasing the kernel sources this week.
They're giving the community the tools, giving Staples the Finger on the internet, and are saying "our hardware is badass and you guys are making us proud of our product. Go Community!".
So chill out.

cybik said:
Dude, chill the F out. Viewsonic just acknowledged that the software mods are a good thing, that they -might- open the possibility of uninstalling TnT, and most important, they're releasing the kernel sources this week.
They're giving the community the tools, giving Staples the Finger on the internet, and are saying "our hardware is badass and you guys are making us proud of our product. Go Community!".
So chill out.
Click to expand...
Click to collapse
First of all, your icon reminds me of something: When is Rush's new album coming out?
Though articulated in a crude manner, the points are valid. The device should not have been released as is and the FW package was a dysfunctional mess. Staples reacted to the high returns and incurred costs due to those returns- I would have done the same thing. There are more products than just this tablet to be concerned about (as I am sure you appreciate).
The grand question still remains: The CEO stated no "layers" over Android, yet the antithesis of such a position was released. Tap UI is hands down, the WORST Android layer published by a company and the hardware simply did not work correctly. Due to hardware specific to each device, some form of interface is needed so everything works... but Tap UI--- DANG!
A first product release by a company in a newer market should set a good example- that is KEY to gaining marketshare in newer markets. Well, that and price point Using the excuse that "another OEM" made the product can be used for about 90% of current consumer electronics. VS can not use the excuse- consumers are indifferent to this.

I think VS needs some props too. I mean they messed up releasing a messed up device but in a little less than 3 months they have tried to fix it. How many times have companies that said they'd release an update (albeit a sorry one) on a certain date but fail to do so. Not sure what happened to the flash update but still the effort is there which should at least give them some of their integrity back, right?
Now if they really do release the kernel source this week, I'd say they are ok in my book.

cybik said:
Dude, chill the F out. Viewsonic just acknowledged that the software mods are a good thing, that they -might- open the possibility of uninstalling TnT, and most important, they're releasing the kernel sources this week.
They're giving the community the tools, giving Staples the Finger on the internet, and are saying "our hardware is badass and you guys are making us proud of our product. Go Community!".
So chill out.
Click to expand...
Click to collapse
Yes finally they are taking a step in the right direction and listening to the people but it took staples pulling the rug out from under them for it to happen. Regardless, mad props to ViewSonic for acting quickly and other oems should be playing close attention right now *cousamsunggh*

Well I hope they follow through with their promises. I hate seeing good products falling by the wayside. Once modified I can't keep this thing in my control as wife and kids use over their laptops! Viewsonic owes the developers a nod of thanks.

Pretty damn cool a big company even acknowledges us. No matter what we're a very small % of the market. In fact, most companies intentionally lock us out.

I just bought a G Tablet today at Sears, thanks to the XDA community (the ONLY reason I chose it). I went to my local Staples first to see if they had one to demo, and of course I was told they were recalled and couldn't sell them even if they hadn't sent them all back yet. So they lost my business to the only Sears (one of about 20) in my area I could find that actually had one in stock.

Is the latest Samsung Backlash Enough for them to update to Froyo?

Thought i would share this with the rest of the XDA community who got scammed by Samsung.
A user revolt is starting among the tech blogs and on Twitter about Samsung's absolutely shameful lack of communication on updating its U.S. Galaxy S phones (including the Captivate, Epic, Fascinate, Mesmerize and Vibrant) to Android 2.2.
This is the first article i found posted 1-14.
Samsung Must Come Clean on Android Updates.
http://www.pcmag.com/article2/0,2817,2375769,00.asp
Here is the second article i found posted on 1-17.
Samsung Forcing US Carriers to Pay for Android Froyo on Galaxy S?
http://www.phonenews.com/samsung-forcing-us-carriers-to-pay-for-android-froyo-on-galaxy-s-15151/#more-15151
Here is the third article i found posted on 1-18.
Samsung Galaxy S Froyo Coming in March?
http://www.pcmag.com/article2/0,2817,2375940,00.asp?kc=PCRSS03069TX1K0001121&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+ziffdavis%2Fpcmag%2Fbreakingnews+%28PCMag.com+Breaking+News%29&utm_content=Google+Feedfetcher
Here is yet another article.
Are Samsung Galaxy S Froyo Updates Being Held Back Because Of Cost?
http://www.androidpolice.com/2011/01/16/are-samsung-galaxy-s-froyo-updates-being-held-back-because-of-cost/

I don't know but there is only one way for them to please everyone and get users back on their side.....
Upgrade straight to Gingerbread. That would make all Galaxy S Users happy and probably keep a large % of them customers on their next phone.

Lets be honest, there were certainly issues when Samsung released their version of Froyo to select providers up here in canada. Rogers decided to wait it out and have them work out some bugs that were crippling other galaxy s phones. As you know FROYO is now available on Rogers and Canada being a smaller market, I believe it's being used as as testing ground for the firmware before it's released en mass to the much larger AT&T community. I've been using FROYO since it was launched on the Rogers network and haven't encountered any problems as of yet. I'm also not seeing an onslaught of complaining about phones being bricked or melted due to the release, so it would seem the AT&T update should be along rather soon. But what do i know?

http://pocketnow.com/android/samsung-not-charging-carriers-for-galaxy-s-froyo-updates

I certainly hope so and not because i would use the stock firmware but because it would provide a much easier base to dev on than what the captivate devs have to deal with at the current moment.

Reminds me of the **** Apple and Microsoft have done with updates in the past, only in reverse. "Let's update all the devices, but make the new software so robust that the old hardware can't run it!" Only Samsung's case is quite different. Our phones are very capable of new updates.
They've got us by the balls and I'm just about fed up because we're never going to see an update. It just doesn't make sense for them from an economic standpoint and AT&T doesn't want to shell out the money. If I were in business to make and keep as many billions of dollars as possible, I'd probably behave in a similar manner.

Lancez said:
http://pocketnow.com/android/samsung-not-charging-carriers-for-galaxy-s-froyo-updates
Click to expand...
Click to collapse
That's so arbitrary and conceited. Well, all of this is actually. But Samsung releasing that little utterance just to give us a glimmer of hope is just more hay in the barn and can't possibly be taken seriously. They've been saying the same **** since day 1. Anyone remember what happened with the boy who cried wolf?

upNsmokeAllDay said:
Here is the third article i found posted on 1-18.
Samsung Galaxy S Froyo Coming in March?
http://www.pcmag.com/article2/0,2817,2375940,00.asp?kc=PCRSS03069TX1K0001121&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+ziffdavis%2Fpcmag%2Fbreakingnews+%28PCMag.com+Breaking+News%29&utm_content=Google+Feedfetcher
Click to expand...
Click to collapse
This would make me the winner of the office pool. Check my signature, been saying it since November.

People think that by complaining loud enough they will get what they want. But honestly the people who are begging for froyo are a small subset of the total handset owners. People who are on xda are the die hard tech people who always want the latest and greatest.
It will happen when it happens
Sent from my SGH-I897 using XDA App

We may be a small subset, but we are the ones our friends and family come to for recommendations. All of a sudden, the impact is no longer small.

I have no idea if the rumors are true, I know Phandroid will help spread the rumors but the rumors make sense.
Samsung sold you a device if it does not work they will fix it, but yes Android 2.1 is a working OS and Android 2.2 is an upgrade. They like most manufactures add bloatware, it does take engineering time to take stock Froyo add the bloat and all the carrier customizations, why should Samsung bother? Makes economic sense for them just to sell a next generation Galaxy S .
I for one love the stock Froyo running on my Rogers Captivate but I will not hold my breath waiting for Samsung to deliver 2.3 or 2.4
I agree at the end of the day 95% of the people will never visit XDA, or run Kies.
The tech geeks do not speak for the majority, this is why there were not line ups for the Nexus One.

Captain Geezer said:
I've been using FROYO since it was launched on the Rogers network and haven't encountered any problems as of yet.
Click to expand...
Click to collapse
It's been near perfect for me as well. The only complaints I have are:
1. The proximity sensor is screwed up. During a call, if the phone's screen is facing up the screen will turn back on. This means any time you hold the phone between your head and shoulder, your face starts mashing buttons. It's annoying as hell.
2. The contacts application never exits. It'll remain active in memory unless you end it. If you end it, your desktop disappears for several seconds before returning.

Gingerbread or bust.
Never again.
Sent from my Captivate.

AstroDigital said:
Samsung sold you a device if it does not work they will fix it, but yes Android 2.1 is a working OS and Android 2.2 is an upgrade. They like most manufactures add bloatware, it does take engineering time to take stock Froyo add the bloat and all the carrier customizations, why should Samsung bother? Makes economic sense for them just to sell a next generation Galaxy S.
Click to expand...
Click to collapse
We are not a bunch of whiners unhappy because we don't have the latest update and demanding something we have no right to. We are a group of consumers unhappy that we have been lied to and mislead. Samsung promised this update almost at the same time the phones were released. They promised a time frame in which it would be delivered. They have not followed through on their promises. They are selling accessories for these phones that have features that will only work with the promised updates. That right there is fraud. They have released this update everywhere but in the US, which says to me that it is not a technical consideration that is holding it up. Regardless of what may or may not make sense economically to Samsung, a company that does not keep its promises deserves to have that fact spread to consumers everywhere. Let's see how many next gen Galaxy phones Samsung sells after this debacle.

I've saved them the trouble and gone ahead and switched to T-mobile and a brand new G2 (no nexus s, because I will never buy another samsung device ever again, be it tv, blu-ray player, phone, microwave, toaster, blender, pocket knife, zipper, or plastic guitar pick).
As far as the $200 early term fee? Well, I've paid it, and I will be making a trip to the county courthouse on Friday to file against AT&T in small claims court for knowingly selling a malfunctioning device and breech of contract. Should they actually decide to show up instead of calling me to settle like I expect they will, I will be citing Cuomo v. Dell as a point of reference.
After 2 non-functioning replacements, I'm done with samsung, and to be honest, it really doesn't bother me to make AT&T pay for Samsung's mistake, because AT&T sold me the phone in the first place, and could have easily given me an Iphone as a replacement when I asked them to. Maybe next time they'll think twice about using a manufacturer with a history of repeating this exact same ****.
No class action because, well, let's face it, I don't have the money or the time to pursue a class action, and as a consumer, I know that I won't be putting up with their **** ever again. I just want the contract they conned me into gone, and the $400 for the phone and the ETF back. I would suggest that if any of you are unhappy with the phone that you don't sit around and just put up with it. You need to go get another phone with another carrier, cancel your contract, and file in small claims against AT&T. When word starts spreading of this money will talk and the carriers will listen. Then samsung won't be able to sell their devices to carriers.
Thanks for making that decision easy, Samsung and AT&T.

AstroDigital said:
Samsung sold you a device if it does not work they will fix it
Click to expand...
Click to collapse
From experience (2 returns are failures, 1 was DOA) that simply isn't true. Samsung is making users play russian roulette with refurbished phones.

Yup. This whole story just makes me all the more satisfied with my decision to go with the EVO over the EPIC on Sprint. We, EVO owners, were among the very first phones to be updated to FroYo. I've been rockin 2.2 for months now!
Go HTC and go Sprint!
P.S. I have other reasons why I would never by a Samsung phone. For some strange reason, there are way too many apps and mods that are 'not compatible with Galaxy S phones'.
Sent from my EVO rockin' MikFroYo!

leetpriest said:
Should they actually decide to show up instead of calling me to settle like I expect they will, I will be citing Cuomo v. Dell as a point of reference.
Click to expand...
Click to collapse
Cuomo v. Dell was about defrauding customers out of money by falsely advertising a 0% interest rate. I think you are going to have trouble convincing a judge that AT&T committed fraud because you would have to prove that they sold you your phone knowing that it had hardware problems that could not be fixed. Since there are thousands of people using Captivates without shutdown issues or other hardware related problems, fraud is a huge stretch, especially when the burden of proof is on you. If you seriously cite Cuomo v. Dell, AT&T may defend against it just to prevent any example from being set.

nkrick said:
Cuomo v. Dell was about defrauding customers out of money by falsely advertising a 0% interest rate. I think you are going to have trouble convincing a judge that AT&T committed fraud because you would have to prove that they sold you your phone knowing that it had hardware problems that could not be fixed. Since there are thousands of people using Captivates without shutdown issues or other hardware related problems, fraud is a huge stretch, especially when the burden of proof is on you. If you seriously cite Cuomo v. Dell, AT&T may defend against it just to prevent any example from being set.
Click to expand...
Click to collapse
So there isn't a press release dated Dec 20 out from Samsung instructing AT&T to "Sell through existing inventory" of faulty captivates? Citing that during a small claims hearing may not do much for me, but anyone that purchased a captivate after that press release now has a very real case against samsung and AT&T.
Alas, that's neither here nor there. I couldn't cite that case in the FILING process, or the SERVING process, only during the hearing, which precedes a settlement. You're telling me AT&T might be willing to pay a local attorney thousands, or pay thousands to fly a corp attorney down here to fight over $400?
I don't see it happening. But hey, I could be wrong. They could always attempt to countersue and not win. I didn't ask for your legal advice. I merely suggested that it may be worth everyone's time to send a message to the carriers that Samsung devices shouldn't be sold, that's all. It's not like it's any skin off your back if I win or lose a SMALL CLAIMS case, right?

leetpriest said:
So there isn't a press release dated Dec 20 out from Samsung instructing AT&T to "Sell through existing inventory" of faulty captivates? Citing that during a small claims hearing may not do much for me, but anyone that purchased a captivate after that press release now has a very real case against samsung and AT&T.
Alas, that's neither here nor there. I couldn't cite that case in the FILING process, or the SERVING process, only during the hearing, which precedes a settlement. You're telling me AT&T might be willing to pay a local attorney thousands, or pay thousands to fly a corp attorney down here to fight over $400?
I don't see it happening. But hey, I could be wrong. They could always attempt to countersue and not win. I didn't ask for your legal advice. I merely suggested that it may be worth everyone's time to send a message to the carriers that Samsung devices shouldn't be sold, that's all. It's not like it's any skin off your back if I win or lose a SMALL CLAIMS case, right?
Click to expand...
Click to collapse
I applaud your efforts, and i would do the same thing. Small claims court should be an easy victory and here is why:
1. It probably will never get that far, as the cost of the lawyer is in excess of the $ amount - assuming you are only going after the early term fee - I don't think you have a case for anything else
2. There are laws on the books about "merchantability" or "fitness of purpose". I don't AT&T or Samsung engaged in outright, but the simple fact that the phone had defects is enough - it is not dissimilar to invoking the lemon laws for cars.
Cars have 0 day return guarantee, so lemon laws were necessary. As a consumer, you went through the proper process and let them replace your device 2 times yet defects persisted. By then your 30 day return was over.
Document your experience and you should be OK if it goes to court.
I am not a lawyer but i have filed in small claims court in the past and had very good success getting results.

has anyone talked to luca chase who got a sensation and NEW DATE FOR UPDATE(maybe)

so i am extremely mad at Tmobile right now. I got a call from their executive office and i was speaking to luca or lusha or somthing like that. basically she told me i was unable to be given a sensation. I then told her that i would be filing a complaint with the Better Business Bureau because the people who did on XDA were given Sensations. she then told me she handled all of the Better Business claims and that no one had been given a sensation. but i know for a fact that people on here have been given one. So my question to the community is who offered you a sensation when you called the executive office? i am going to call and ask to speak to them.
Also she told me that at 2:24 today T-mobile received a message saying a software update would come sometime next week. I then asked if it would be gingerbread or just a bug fix. Her response, " Do you know what a software update is? that pissed me of to no end. our conversation ended when she asked me for 20 dollars for a new G2x. i told her she was out of her ****ing mind and told her to be ready for my better business complaint
Then I called corporate so i could file a complaint on lucha or whatever her name was. the lady who answered told me that isn't possible so i asked for the name of the person i was speaking to and she hung up on me. I kept calling back and i kept getting redirected to the desk of luca chase (still not sure how to say or spell her name) and that just royally pissed me off.
i am so mad right now. All i can do is file a complaint. i never expected to be treated this badly.

slowpig38 said:
so i am extremely mad at Tmobile right now. I got a call from their executive office and i was speaking to luca or lusha or somthing like that. basically she told me i was unable to be given a sensation. I then told her that i would be filing a complaint with the Better Business Bureau because the people who did on XDA were given Sensations. she then told me she handled all of the Better Business claims and that no one had been given a sensation. but i know for a fact that people on here have been given one. So my question to the community is who offered you a sensation when you called the executive office? i am going to call and ask to speak to them.
Also she told me that at 2:24 today T-mobile received a message saying a software update would come sometime next week. I then asked if it would be gingerbread or just a bug fix. Her response, " Do you know what a software update is? that pissed me of to no end. our conversation ended when she asked me for 20 dollars for a new G2x. i told her she was out of her ****ing mind and told her to be ready for my better business complaint
Then I called corporate so i could file a complaint on lucha or whatever her name was. the lady who answered told me that isn't possible so i asked for the name of the person i was speaking to and she hung up on me. I kept calling back and i kept getting redirected to the desk of luca chase (still not sure how to say or spell her name) and that just royally pissed me off.
i am so mad right now. All i can do is file a complaint. i never expected to be treated this badly.
Click to expand...
Click to collapse
This is the problem I see with all the whiners and complainers on this forum. There's a way to communicate, if you lose your cool then you'll get screwed.
Especially in America, people think they're "entitled" to get what they want because of supposed laws or it's in writing, but I tell you this, unless you know the laws to the "T" and you're willing to invest your time, energy, money and so on and so forth, you'll just make it more inconvenient for others, because then the company, even if they're in the wrong, will implement protocols to make it harder for others that come in with the same complaint just because some shmuck didn't know how to communicate without threatening the company.
I'm putting this out because all these complaints will do more harm to us consumers, by making Tmobile or anyother company that feels they're being attacked put up a wall of defenses that will make it less forthcoming for us to do pleasant business with the company, because now we're all looked upon as the enemy.

i only lost my cool after she made it clear that she wouldnt give me a sensation. this was my 3rd time talking to her.

I have a friend that works as a manager at T-mobile who exchanges my phone for a new one everytime a new one I like comes out ... you should also get a friend that manages a store @ tmo ... winning

Seems like a lot of work for one person to handle all of these claims!
Complaint Type Total Closed Complaints
Advertising / Sales Issues 1734
Billing / Collection Issues 9544
Delivery Issues 393
Guarantee / Warranty Issues 478
Other 460
Problems with Product / Service 13784
Total Closed Complaints 26393

Thanks for dragging XDA's name into the mud while *****ing about tmo not giving you **** for free...
Sent from my LG G2x

+1 yeah, no crap. Whiner. Just because others have done it and succeeded and you failed doesn't entitle you to run around and ruin it for everybody else.

well
jacob808 said:
This is the problem I see with all the whiners and complainers on this forum. There's a way to communicate, if you lose your cool then you'll get screwed.
Especially in America, people think they're "entitled" to get what they want because of supposed laws or it's in writing, but I tell you this, unless you know the laws to the "T" and you're willing to invest your time, energy, money and so on and so forth, you'll just make it more inconvenient for others, because then the company, even if they're in the wrong, will implement protocols to make it harder for others that come in with the same complaint just because some shmuck didn't know how to communicate without threatening the company.
I'm putting this out because all these complaints will do more harm to us consumers, by making Tmobile or anyother company that feels they're being attacked put up a wall of defenses that will make it less forthcoming for us to do pleasant business with the company, because now we're all looked upon as the enemy.
Click to expand...
Click to collapse
While i agree that the poster did not handle this right at all. i am fed up with my paycheck being **** paying for all the entitlement programs in this country. BUT we are entitiled to a working phone or a refund. not sure why people want the sensation i have no care for it. the use of entitlment here is not correct since he is entitled to a working phone .
and your last paragraph. the reason people are so pissed off is because of the lack of communication and forthcoming(still believe its out of stock d/t sales)
they already put up the great wall of china and posted it with lies and misleading attempts to get people to hang on to the phone past the 2 weeks.
in no way am i saying that the OP was in the right. but you sounded just as bad.
now lets start spreading this next week date. comeone we need at least 20 threads on it

No $#it man "he got it why can't I" you would probably sell everyone out!!
Faux123 for Dev!!!

Ever hear the saying one bad apple spoils it for the bunch. Well you're the bad apple. You don't get something by demanding it. I really don't think anyone who called really called to get one. We just wanted a phone that works.
Sent from my LG-P999 using XDA Premium App

TJBunch1228 said:
Thanks for dragging XDA's name into the mud while *****ing about tmo not giving you **** for free...
Sent from my LG G2x
Click to expand...
Click to collapse
POW!!!!
G2x with CM7 and faux kernel. NONSENSE!!!!

This won't lead to nothing. On that note, thread closed.

Officiall no ICS

http://www.gsmarena.com/2011_xperia...no_ics_for_optimus_2x_and_black-news-4570.php

Saw the news and just bought a GNex. NEVER AGAIN, LG/Nvidia.

I want to be optimistic....
This is just LG Canada, I hope that doesn't mean the rest of the world.
Makes me sad, nonetheless.

I was worried too, but hey, in Canada we didn't even get Gingerbread (on our G2x atleast) so there's hope for it to come put for another country

I'm not holding my breath. LG/nVidia has given us NO inclination they care about their customers. Never again will I buy LG or any nVidia product (I've got 5 PC's, all of which will never see a nVidia card in them again).

I've already had enuff drama concerning this device and LG support, I mean I get the big gist of it and don't think I'm entitled to updated software. My beef is that GooG made it available, the carriers can only be blamed for so much, and Nvidia and LG have gotten sticks up there asses cause of the junk builds of the phone that were initially pushed out. They got shell shocked and buttoned up the house on support and dissed TMO in the process.
I'm done with half asses Pre-ICS devices and minor players trying to be large. Go big or go home LG, Think you can fool me twice Nvidia? No....
On the road to get my Galaxy SIII or my HTC One-X.....I'm sticking with players that got legs enuff to stand and balls enough to do what they want.
Holla'

LG is so confusing, they posted a couple days ago (LG Canada) that the G2X will be getting ICS, now they say the Optimus 2X wont? They need to get their story straight lol

LG support forums said the G2x will not be getting ICS...period. At this point I have to suspect that there is a whole lot of crack smoking going on in the LG Canada offices.

langdawg said:
LG support forums said the G2x will not be getting ICS...period. At this point I have to suspect that there is a whole lot of crack smoking going on in the LG Canada offices.
Click to expand...
Click to collapse
Seriously, because in this post:
https://twitter.com/LGCanada/status/212236732500934656
From June 11th, LG Canada states that the G2X (P999 they said) will get ICS in Q3 of this year. But the only carrier in Canada who carries the P999 (Wind) has stated that they won't release any more updates for the P999, it's so confusing haha

LG Can go to hell!!!!

Honestly lg makes a pretty good phone. Its really not lg's fault, its nvidia's because they're so closed source on their drivers. Yes, lg can get the drivers from nvidia because well, they're lg, but it has been stated that internationally they're working on ics for the O2x. Just have to wait and see.
Sent from my LG-P999 using xda app-developers app

New2my8125 said:
I'm not holding my breath. LG/nVidia has given us NO inclination they care about their customers. Never again will I buy LG or any nVidia product (I've got 5 PC's, all of which will never see a nVidia card in them again).
Click to expand...
Click to collapse
I agree that the lifespan of this phone IMO was too short. But the reality is, is it that it takes money and resources to develop updates for any phone. If you already have new products you are trying to sell, there is no incentive for LG (or any other manufacturer) to continue support for an older product that will NOT generate revenue.
I hate this as much as you guys do, trust me, but it comes down to keeping the business running and generating income to stay in the game. All phones fall out of support eventually, and with new phones coming out every 6 months, those lifespans just keep getting shorter.
Here is hoping some other device with a Tegra 2 chipset gets ICS. We only need one to hopefully reverse engineer those drivers. :good:

It may be money but
LG and Nvidia's both need o know that virtually every member of our community will not by their phone products again. If its so damn expensive, release the source and let people develop for it. If that's too scary than just accept that we have learned never to trust you. The only way I buy Nvidia's again is if I get a nexus 7?..the only way I would buy an lg phone again is if someone paid me to take it. You failed--both LG and Nvidia's. I think it's time we advertise our unhappiness...petitions do nothing but bad press and bad reviews might be effective.

cyansky_1 said:
I agree that the lifespan of this phone IMO was too short. But the reality is, is it that it takes money and resources to develop updates for any phone. If you already have new products you are trying to sell, there is no incentive for LG (or any other manufacturer) to continue support for an older product that will NOT generate revenue.
I hate this as much as you guys do, trust me, but it comes down to keeping the business running and generating income to stay in the game. All phones fall out of support eventually, and with new phones coming out every 6 months, those lifespans just keep getting shorter.
Here is hoping some other device with a Tegra 2 chipset gets ICS. We only need one to hopefully reverse engineer those drivers. :good:
Click to expand...
Click to collapse
We're not asking for them to release a working ROM. Release the damn drivers to Ricardo and I'm sure we'd be hooked up in a couple of weeks with one HELL of an ICS ROM, and JB to boot...

cyansky_1 said:
...the reality is, is it that it takes money and resources to develop updates for any phone. If you already have new products you are trying to sell, there is no incentive for LG (or any other manufacturer) to continue support for an older product that will NOT generate revenue.
I hate this as much as you guys do, trust me, but it comes down to keeping the business running and generating income to stay in the game...
Click to expand...
Click to collapse
Although I see your point, I completely disagree. Customers bring revenue and customers need a reason to buy a product, so this is where reliability and credibility come in. By abandoning the older customers, they're putting a huge dent in their reliability; after all, how reliable is a phone that becomes obsolete in less than half a year due to poor customer support? Now add the fact that they've promised ICS in some cases and refuted that all together in other cases, and you can also throw credibility out of the window.
People who hear reviews from unhappy, abandoned customers will not want to buy an LG product and those customers will probably completely discredit LG in any way they can from that point on. When you look at it that way, the way that it actually is, you can see a terrible business model.

Well.. looks like my phone's heading to kijiji.

I know I'll never buy another LG phone. See LG, that's what happens when you don't support your products. Considering Gingerbread was out when this phone was released, there's no reason why it didn't come with it in the first place. At least I can get $85 trade-in for this one to put towards my Galaxy S3...

noahk423 said:
Honestly lg makes a pretty good phone. Its really not lg's fault, its nvidia's because they're so closed source on their drivers. Yes, lg can get the drivers from nvidia because well, they're lg, but it has been stated that internationally they're working on ics for the O2x. Just have to wait and see.
Sent from my LG-P999 using xda app-developers app
Click to expand...
Click to collapse
According to this site, LG confirmed no ICS for the O2x. http://www.knowyourmobile.com/blog/1511525/no_android_ice_cream_sandwich_for_lg_optimus_2x.html
Hope whoever made that decision dies in a fire. I'm glad I got the GNex.

RobBull69 said:
According to this site, LG confirmed no ICS for the O2x. http://www.knowyourmobile.com/blog/1511525/no_android_ice_cream_sandwich_for_lg_optimus_2x.html
Hope whoever made that decision dies in a fire. I'm glad I got the GNex.
Click to expand...
Click to collapse
Sounds a little extreme of a reaction over a dumb phone.
Sent from my LG-P999 using xda app-developers app

redmonke255 said:
Sounds a little extreme of a reaction over a dumb phone.
Sent from my LG-P999 using xda app-developers app
Click to expand...
Click to collapse
Just a little hyperbole

AT&T rep: "Your GS4 is slow because you did not activate it properly."

Returned my GS4 today (that's not the purpose of this thread, so don't bash me), and when the guy asked why I was returning it, I said it's kind of laggy and not enough of an upgrade over my GS3 to warrant keeping. A few minutes later he asked if I ever "activated" the phone, and I said, "I just stuck my SIM card in and it worked." He responded, "Well that is why your GS4 was slow--you did not activate it properly."
I proceeded to explain to him that I did not mean that data was slow, but that the phone itself was laggy, i.e., opening dialer, taking pictures, etc--stuff that has nothing to do with the SIM card or activation. He nevertheless argued with me and insisted that if I had properly activated it instead of just inserting my SIM card, then it would have functioned better. We argued for a minute or two and then I just gave up and said "fine, I would like to return it anyways, thanks."
Anyways, just thought I'd share. The guy clearly has no idea what he's talking about, but it was worth a laugh.

It's like when I told the att rep that I might not be purchasing tha s4 because of the locked boot loader. She proceeded to explain that you could take the back of the phone off and that it was not locked.

MrGriffdude said:
It's like when I told the att rep that I might not be purchasing tha s4 because of the locked boot loader. She proceeded to explain that you could take the back of the phone off and that it was not locked.
Click to expand...
Click to collapse
Lol do these people get ZERO training?
Sent from my HTC One

MrGriffdude said:
It's like when I told the att rep that I might not be purchasing tha s4 because of the locked boot loader. She proceeded to explain that you could take the back of the phone off and that it was not locked.
Click to expand...
Click to collapse
Ha. Funniest post so far today...

Ugh, this makes me so angry. These AT&T reps remind me of Best Buy employees that sell computers or phones. They are so used to being the "person that knows everything" that they can't deal with being proved wrong or won't see it any other way. For example, I wanted a Macbook Pro and I knew the onboard video card could run my favorite games at a full 60 fps.. So I asked for a sales person to get me the laptop in the cage. Instead, I was given a lecture by the sales person on why "Macs can't play games" and I should get this HP "gaming" laptop (17 inches, neon lights, etc). I tried to educate him on things like bootcamp, nVidia series numbers, and even the games themselves, but nothing got through. He was told at some point in his life that "Macs can't play games" and that's that.
It's gotten to the point where if I want to cancel a service or return a product and they ask "what was wrong?" I simply say "it wasn't the right fit for me" or "I just want to try something else". It's not worth getting in an argument about because there are no winners and you aren't going to educate anyone that gets paid to sell, sell, sell. Educate yourself ahead of time of the store's policies and if the rep tries to give you sh*t, just ask for a manager and be sure you are able to quote policy if need be.

I work for AT&T. I'm not a tech support slave, I'd like to keep my title confidential, but I will say that these people don't deserve this kind of trashtalk.
Do remember that over 90% of AT&T's subscriber base is not the type of individual that's going to browse these forums or know what a locked bootloader even is. The % of the Android community that is into modding is way smaller than you think. Why would AT&T train their tech support slaves on locked bootloaders and rooting? 99% of the time, they deal with billing issues and irate customers who are complaining about service drops.
The tech support slaves also don't have training on the internal workings of the tiered system of Android. They didn't make the phone, they can't tell you why it's slow. The only material they have to go off of, is the same material that's available to us from within the box, and the information they catch up on when people call and complain to them. They aren't programmers, they aren't Samsung. They aren't Google. They are a provider of service. I'm sure almost everyone here would agree that it's dumb to call Comcast and ask them why your computer is slow(Not your internet, but your computer). This is the exact same thing. What do you expect them to say when you say "I'm not going to get the S4 because it has a locked bootloader"? Do you expect the response to be "Well sir I can assist you with that. Please dial this 24 digit number and the pound key and your bootloader will be unlocked.", how do you expect them to fix it for you? Locked bootloaders happen for a LEGAL reason, and the bootloader has already been unlocked. Everyone on XDA is so impatient and rude anymore, it makes me not want to be a part of the degrading community.
In my opinion, the person calling AT&T to complain about their phone being slow and laggy shows less common sense than the AT&T rep who can't help them. Just because they're "Tech Support" doesn't mean they can magically give you explenations out of the nether or fix any problem you might have with the hardware that they did not manufacture. Android is an operating system. If you bought your computer from Walmart and it came with Windows installed, would you call Walmart and ask them questions about why your system isn't performing the way it's supposed to, or would you call Microsoft; the people responsible for the software on the device?
Cut these people a break. It's impossible to police the entire bug list of Android across every handset on the market. 90% of the Android user-base wouldn't even notice that the phone was performing slowly when it shouldn't. Us here at XDA are a huge minority.
When I saw this thread, I laughed, not because of what the AT&T rep said, but because the OP was expecting them to give them some detailed analysis on why their phone is lagging. Maybe AT&T should start hiring their tech support slaves directly from Google Interns, then these wambulance threads wouldn't happen.
If you had any idea how much "training" is required to work in any kind of support department for AT&T, you would think twice before crying on forums about how they didn't rifle off a fix for every little problem you have.
As to the comment above me, I will recite the same. Sales people aren't scholars of technology. He's correct that gaming on a Mac is very uncommon, considering almost every computer game in existence runs on DirectX, which is owned by Microsoft, thus not able to be efficiently included in OS X. Do you really damn the salesman for telling you that Windows has 3498230948230948x more gaming capabilities than a Mac? Because I hate to tell you this, but he's right. If I were the salesman, I would try to prevent you from grossly overpaying by 200-300% for a device that you're going to have to jump through hoops for to play an insanely large library of games. What makes it even more hilarious is that now you can install OS X on a Windows based machine, so you're literally overpaying 200-300% for a shiny white Mac because you are a sheeple. Show me any Mac, and I'll build you a Windows computer with Mac OS-X on it for a third of the price. But seriously, If you want to buy a Mac for gaming and you want them to talk to you about strictly Macs, go to an apple store. If you go to a computer store, they're going to try to talk you into Windows, because it's what 85% of the world uses. This is also not a random statistic, although the study is a few years old.

geokhentix said:
I work for AT&T. I'm not a tech support slave, I'd like to keep my title confidential, but I will say that these people don't deserve this kind of trashtalk.
Do remember that over 90% of AT&T's subscriber base is not the type of individual that's going to browse these forums or know what a locked bootloader even is. The % of the Android community that is into modding is way smaller than you think. Why would AT&T train their tech support slaves on locked bootloaders and rooting? 99% of the time, they deal with billing issues and irate customers who are complaining about service drops.
The tech support slaves also don't have training on the internal workings of the tiered system of Android. They didn't make the phone, they can't tell you why it's slow. The only material they have to go off of, is the same material that's available to us from within the box, and the information they catch up on when people call and complain to them. They aren't programmers, they aren't Samsung. They aren't Google. They are a provider of service. I'm sure almost everyone here would agree that it's dumb to call Comcast and ask them why your computer is slow(Not your internet, but your computer). This is the exact same thing. What do you expect them to say when you say "I'm not going to get the S4 because it has a locked bootloader"? Do you expect the response to be "Well sir I can assist you with that. Please dial this 24 digit number and the pound key and your bootloader will be unlocked.", how do you expect them to fix it for you? Locked bootloaders happen for a LEGAL reason, and the bootloader has already been unlocked. Everyone on XDA is so impatient and rude anymore, it makes me not want to be a part of the degrading community.
In my opinion, the person calling AT&T to complain about their phone being slow and laggy shows less common sense than the AT&T rep who can't help them. Just because they're "Tech Support" doesn't mean they can magically give you explenations out of the nether or fix any problem you might have with the hardware that they did not manufacture. Android is an operating system. If you bought your computer from Walmart and it came with Windows installed, would you call Walmart and ask them questions about why your system isn't performing the way it's supposed to, or would you call Microsoft; the people responsible for the software on the device?
Cut these people a break. It's impossible to police the entire bug list of Android across every handset on the market. 90% of the Android user-base wouldn't even notice that the phone was performing slowly when it shouldn't. Us here at XDA are a huge minority.
When I saw this thread, I laughed, not because of what the AT&T rep said, but because the OP was expecting them to give them some detailed analysis on why their phone is lagging. Maybe AT&T should start hiring their tech support slaves directly from Google Interns, then these wambulance threads wouldn't happen.
If you had any idea how much "training" is required to work in any kind of support department for AT&T, you would think twice before crying on forums about how they didn't rifle off a fix for every little problem you have.
Click to expand...
Click to collapse
Agree!
It's like people expect that store (best buy, cellular ect) employees all have a BAS or MBA in computer science..

Could have read it wrong,but looks like he was returning his phone and the att rep asked him why. So he told them. what was wrong with that? He didn't take his phone to att thinking some kind of magic was going to take place and it wouldn't lag anymore. That was the att rep saying if he actavatied it he wouldn't have that problem. Again maybe I read the op wrong.
Sent from my SAMSUNG-SGH-I337 using xda premium

I'm fine with people not knowing if its that important i will usually know about it anyways. I just dislike it when I get a bull crap response in return. If I do receive one I don't make a scene and argue with them. I just thought that response was worth a chuckle or two.

atsim said:
Could have read it wrong,but looks like he was returning his phone and the att rep asked him why. So he told them. what was wrong with that? He didn't take his phone to att thinking some kind of magic was going to take place and it wouldn't lag anymore. That was the att rep saying if he actavatied it he wouldn't have that problem. Again maybe I read the op wrong.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
Considering the title of the thread is meant to find humor in the reps response, it doesn't really matter how it came about. If he wanted to return his phone, do it without picking fun at people who are literally paid to be treated like dirt. I have to talk to support every single day in my job, and trust me, it can be a huge headache, but I don't hold it against them because I know that when I hang up with them, 9 times out of 10, the next person that picks up the phone is going to scream at them.
Perhaps I was a little rude, I meant no offense to any of you.

geokhentix said:
I work for AT&T. I'm not a tech support slave, I'd like to keep my title confidential, but I will say that these people don't deserve this kind of trashtalk.
Do remember that over 90% of AT&T's subscriber base is not the type of individual that's going to browse these forums or know what a locked bootloader even is. The % of the Android community that is into modding is way smaller than you think. Why would AT&T train their tech support slaves on locked bootloaders and rooting? 99% of the time, they deal with billing issues and irate customers who are complaining about service drops.
The tech support slaves also don't have training on the internal workings of the tiered system of Android. They didn't make the phone, they can't tell you why it's slow. The only material they have to go off of, is the same material that's available to us from within the box, and the information they catch up on when people call and complain to them. They aren't programmers, they aren't Samsung. They aren't Google. They are a provider of service. I'm sure almost everyone here would agree that it's dumb to call Comcast and ask them why your computer is slow(Not your internet, but your computer). This is the exact same thing. What do you expect them to say when you say "I'm not going to get the S4 because it has a locked bootloader"? Do you expect the response to be "Well sir I can assist you with that. Please dial this 24 digit number and the pound key and your bootloader will be unlocked.", how do you expect them to fix it for you? Locked bootloaders happen for a LEGAL reason, and the bootloader has already been unlocked. Everyone on XDA is so impatient and rude anymore, it makes me not want to be a part of the degrading community.
In my opinion, the person calling AT&T to complain about their phone being slow and laggy shows less common sense than the AT&T rep who can't help them. Just because they're "Tech Support" doesn't mean they can magically give you explenations out of the nether or fix any problem you might have with the hardware that they did not manufacture. Android is an operating system. If you bought your computer from Walmart and it came with Windows installed, would you call Walmart and ask them questions about why your system isn't performing the way it's supposed to, or would you call Microsoft; the people responsible for the software on the device?
Cut these people a break. It's impossible to police the entire bug list of Android across every handset on the market. 90% of the Android user-base wouldn't even notice that the phone was performing slowly when it shouldn't. Us here at XDA are a huge minority.
When I saw this thread, I laughed, not because of what the AT&T rep said, but because the OP was expecting them to give them some detailed analysis on why their phone is lagging. Maybe AT&T should start hiring their tech support slaves directly from Google Interns, then these wambulance threads wouldn't happen.
If you had any idea how much "training" is required to work in any kind of support department for AT&T, you would think twice before crying on forums about how they didn't rifle off a fix for every little problem you have.
As to the comment above me, I will recite the same. Sales people aren't scholars of technology. He's correct that gaming on a Mac is very uncommon, considering almost every computer game in existence runs on DirectX, which is owned by Microsoft, thus not able to be efficiently included in OS X. Do you really damn the salesman for telling you that Windows has 3498230948230948x more gaming capabilities than a Mac? Because I hate to tell you this, but he's right. If I were the salesman, I would try to prevent you from grossly overpaying by 200-300% for a device that you're going to have to jump through hoops for to play an insanely large library of games. What makes it even more hilarious is that now you can install OS X on a Windows based machine, so you're literally overpaying 200-300% for a shiny white Mac because you are a sheeple. Show me any Mac, and I'll build you a Windows computer with Mac OS-X on it for a third of the price. But seriously, If you want to buy a Mac for gaming and you want them to talk to you about strictly Macs, go to an apple store. If you go to a computer store, they're going to try to talk you into Windows, because it's what 85% of the world uses. This is also not a random statistic, although the study is a few years old.
Click to expand...
Click to collapse
I tend to disagree. While sure, the reps may not be "informed" they still shouldn't try to talk out of their asses about something they don't understand. If anything this would shy me away from a product than entice me to get it. Imagine if you go to a restaurant and you ask the waiter/waitress about ingredients in a dish, they don't make stuff up if they don't know, they go ask.
As for this being a "degrading community" please get off this forum, as it's clearly not for you.

raqball said:
Agree!
It's like people expect that store (best buy, cellular ect) employees all have a BAS or MBA in computer science..
Click to expand...
Click to collapse
My only gripe is when the person you are talking to (best buy, AT&T, etc) claims that they KNOW they are right because they've had some Saturday afternoon training.
See my example above. All I did was ask for a Macbook Pro from the Best Buy rep and I was questioned on my purchase. A more recent example was the AT&T rep asking me why I cared about the release date of the Galaxy S4 because "it's not like this is an iPhone". It shouldn't matter if it's the S4, iPhone or even a dumb phone. Just answer my question and I'll be on my way.
Even when I went to the store to pick up the S4, the AT&T rep started the phone, and logged in as his own Gmail account and installed a "task killer". He had the phone behind the desk where I couldn't see and by the time I had gotten it in my hands, he had logged out of his account. I asked simply "why did you install this?" and he said "well that's so your phone doesn't run slow. Just run that every couple days and your good". I just factory reset as soon as I got in the car and went on my way.

mcmb03 said:
I tend to disagree. While sure, the reps may not be "informed" they still shouldn't try to talk out of their asses about something they don't understand. If anything this would shy me away from a product than entice me to get it. Imagine if you go to a restaurant and you ask the waiter/waitress about ingredients in a dish, they don't make stuff up if they don't know, they go ask.
Click to expand...
Click to collapse
They are paid to handle your questions. That is their job. They are not allowed to say "I don't know.", or they will lose their job. If I were at a restaurant and asked a waiter about the ingredients in a dish, I would know that the restaurant obviously made this dish themselves. AT&T did not manufacture the S4. It is not their hardware. It is not their software..well, a small portion of it is. But either way, they shouldn't be held responsible for the physical malfunctions of a device that they didn't themselves produce.
"Degrading community"; go look at the bootloader unlock thread and see how many people are crying and being impatient and just downright rude because djrbliss decided not to release HIS WORK until he sees necessary, and then tell me this community isn't degrading, and if things keep going in this direction, I will find my way off this forum...Because you are right, it's not for me, because I am not an impatient troll that bites the hand that feeds me just because I don't want to wait a few weeks. I do know that this is irrelevant to this thread, but I thought I'd post it anyway. It bothers me so much. I want to punch everyone being jerks in that thread......right in the face.

No I didn't think it was rude. This is xda though people get crazy over the smallest thing. How many lag threads do we have now? Ahaha things get outta hand fast.
Sent from my SAMSUNG-SGH-I337 using xda premium

geokhentix said:
They are paid to handle your questions. That is their job. They are not allowed to say "I don't know.", or they will lose their job. If I were at a restaurant and asked a waiter about the ingredients in a dish, I would know that the restaurant obviously made this dish themselves. AT&T did not manufacture the S4. It is not their hardware. It is not their software..well, a small portion of it is. But either way, they shouldn't be held responsible for the physical malfunctions of a device that they didn't themselves produce.
Click to expand...
Click to collapse
I didn't say they should say they don't know, they should go find a more well-informed rep at the store and find out, unless you condone of AT&T reps to lie to their customers.
Also I don't mean to sound harsh, it's just something that really pisses me off, and I'm not trying to flame you or anything

mcmb03 said:
I didn't say they should say they don't know, they should go find a more well-informed rep at the store and find out, unless you condone of AT&T reps to lie to their customers.
Also I don't mean to sound harsh, it's just something that really pisses me off, and I'm not trying to flame you or anything
Click to expand...
Click to collapse
Hey, no worries, all in good fun right? I don't condone lying, but they aren't allowed to tell you they don't know, they'll lose their jobs if that happens too often...they're basically forced to lie if they can't give you a definite answer. Damn, if I get one bad survey, my director breathes down my neck like a dragon and threatens to send me to gitmo.

geokhentix said:
Considering the title of the thread is meant to find humor in the reps response, it doesn't really matter how it came about. If he wanted to return his phone, do it without picking fun at people who are literally paid to be treated like dirt. I have to talk to support every single day in my job, and trust me, it can be a huge headache, but I don't hold it against them because I know that when I hang up with them, 9 times out of 10, the next person that picks up the phone is going to scream at them.
Perhaps I was a little rude, I meant no offense to any of you.
Click to expand...
Click to collapse
As a retail sales leader for one of the major 4 in the US I find the OP to have every right to post what he did and use the Thread title he did. The sales rep that helped him in an effing dolt. Along the same lines as the reps that tell customers that they need to condition a Lithium Ion/Lithium Polymer battery. You need to calm down bro.

mcmb03 said:
I didn't say they should say they don't know, they should go find a more well-informed rep at the store and find out, unless you condone of AT&T reps to lie to their customers.
Also I don't mean to sound harsh, it's just something that really pisses me off, and I'm not trying to flame you or anything
Click to expand...
Click to collapse
Exactly making something up is worse then not knowing just tell me you don't know and be done with it. don't make something up and misinform people

MrGriffdude said:
Exactly making something up is worse then not knowing just tell me you don't know and be done with it. don't make something up and misinform people
Click to expand...
Click to collapse
When my job is on the line and I have a family to feed and I have no information in front of me about the problem you're having, I'll tell you that your phone is slow because there's a small civilization of gnomes inside your device that are getting a little too sexual and overbreeding

geokhentix said:
When my job is on the line and I have a family to feed and I have no information in front of me about the problem you're having, I'll tell you that your phone is slow because there's a small civilization of gnomes inside your device that are getting a little too sexual and overbreeding
Click to expand...
Click to collapse
Now that people would definitely believe!