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Desire S restarts without reason

Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?

i haven't come across anyone else with the a reboot problem yet
wait for more replies if no one has this issue then return your phone for a new piece

my phone is being delivered now guy downstairs! will let you know soon

the stupid shops in my area still dont have stock
they say they will definitely get it this week...but i cant w8

Had the same issue along with Apps FC'ing. Tied Factory Reset as well as an RUU update but nothing worked. Returned the unit and got it replaced. The new one is working just fine.

chaelli said:
Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
Click to expand...
Click to collapse
Had the phone for over a fortnight not encountered this issue myself.
Have you tried removing any self-installed apps and seeing if this still occurs? Could be one of the apps causing the problem.

nope.. i didn't - but I only have "standard" apps.. so they just need to work.. otherwise i cannot use the phone..

I haven't had any random reboots yet, have had it for 4 days now. How often does it reboot?

I had it about once a week

Mine reboots a lot, but only when Im doing something. Just minutes ago when I was using the browser, and just before when playing some game. Also it stayed all night in some kind of rebooting state, had to unplug the battery.... Had also to remove an unlock app that I think it was causing constant reboots...
It has original os.
Sent from my HTC Desire S using XDA App

oh no... not again!
I went through 4 Desire HDs because of the reboot problem. You would think HTC would sort this on their newer devices. It was a well known problem in the past and recognised by HTC too.
This also affects Legend, Desire, Desire HD and now Desire S

I have my desire hd for three weeks and it rebooted only one time and that was caused by poor irc app. Perhaps you should first uninstall your crap apps before bashing htc?
Sent from my Desire HD using XDA App

are there any RUU files there that we can flash to have the phone s-off?

I have the same problem in my phone it restarts 3 times in the first day
really I am fried its general problem from HTC
pls anyone can advise me what I do

For me, HTC Sense have restarted maybe 5 times in the last 2 weeks. It is not a complete reboot, but some error in HTC Sense that requires a restart of the software. I have sent reports using HTC Tell and the error is an exception regarding some bitmap that does not fit in memory. I guess this will be fixed eventually.

We haven't got that issue ever, Maybe you can refresh your device with other customized ROM.

I've had this problem, seems to be with HTC Sense itself since it's not a complete reboot and it recovers fairly fast. All the more reason to root and flash Cyanogenmod when an exploit and build comes out, this is my first Android phone and I'm not really enjoying Sense at all.
I suspect it might have something to do with memory card access. I plugged it into my laptop through removable disk mode and got an error message, and noticed it crashed when I tried to launch gallery which obviously accesses the memory card to find pictures etc.
So far I've sorted out memory card errors and I've removed all Sense widgets from the home screen and I don't seem to have any problems anymore!

For me this seems to somehow relate to alarm / clock settings, usually reboots shortly after this...

I had a reset when I was talking for more than 5 minutes

I've noticed it seems to stop when I'm using one of my own wallpapers, not an HTC Sense one.

Widget display issues...

I'm having problems with some of the widgets displaying on my home screens.
Some, but not all of them, have what I would describe as a static appearance covering part of the icon, usually in a bar across the width of the icon.
The issue affects different widgets at different times but would appear to only be ones added by the apps I've downloaded rather than the "stock" ones.
I'm hoping I'm not alone in this and that better still, someone knows how to sort it?

antonyslater said:
I'm having problems with some of the widgets displaying on my home screens.
Some, but not all of them, have what I would describe as a static appearance covering part of the icon, usually in a bar across the width of the icon.
The issue affects different widgets at different times but would appear to only be ones added by the apps I've downloaded rather than the "stock" ones.
I'm hoping I'm not alone in this and that better still, someone knows how to sort it?
Click to expand...
Click to collapse
I had that too. On one widget. I simply rebooted my device, and it went away. Not come back since. Not totally sure what it is to be honest.

madindehead said:
I had that too. On one widget. I simply rebooted my device, and it went away. Not come back since. Not totally sure what it is to be honest.
Click to expand...
Click to collapse
Yeah, I had the same. A reboot fixed it and not happened again.

Cheers guys will give that a go....
On another note, how are you finding the Sensation? I came from a rooted Desire so the leap doesn't seem quite as big as maybe I'd hoped, not too impressed with the "locally stored" navigation maps not being free as it was always publicised...
Apart from that I'm well impressed, as are my colleagues more importantly! ;-)
Sent from my HTC Sensation using XDA App

antonyslater said:
Cheers guys will give that a go....
On another note, how are you finding the Sensation? I came from a rooted Desire so the leap doesn't seem quite as big as maybe I'd hoped, not too impressed with the "locally stored" navigation maps not being free as it was always publicised...
Apart from that I'm well impressed, as are my colleagues more importantly! ;-)
Sent from my HTC Sensation using XDA App
Click to expand...
Click to collapse
I am very impressed by the device. Looks amazing. I love the new screen, much better than the WVGA on the Desire HD. qHD is lovely. Missing the root though. Really hope there are some breakthroughs when more devs have the device.

Have same problem too. noticed it on the stock android power widget and also the facebook widget. I can only describe it like "bad tv reception". hoping it will clear up after a reboot. haven't noticed it with any of the htc widgets.
Just picked up Sensation today. So far loving it. this has been the only problem I've encountered so far.

From what I have read so far this issue is known and is believed to be a software issue. I have experienced this on a few non htc widgets. I tend to agree with the notion that it's because not all apps can keep up with the new qHD screen.

Agreed: Only 'major' issue for me as well
gustav30 said:
Have same problem too. noticed it on the stock android power widget and also the facebook widget. I can only describe it like "bad tv reception". hoping it will clear up after a reboot. haven't noticed it with any of the htc widgets.
Just picked up Sensation today. So far loving it. this has been the only problem I've encountered so far.
Click to expand...
Click to collapse
I've had my phone for a few days (luck to find a Walmart that sold it to me). I received "static lines" on my power widget. I rebooted this once, and all is well. It only affected that one widget. Reminds me of a video card going out on a computer (again just on the widget).
Oh, I also noticed that the voice recorder widget (from htc Hub) wouldn't turn on when I pressed the widget.

I'm having this static lines issue also. Do the guys from HTC know that? Hope it is gonna be fixed in the new firmware.

I'm having a serious issue with the widgets, worse than what I've seen described here. There seems to be no rhyme or reason to it. It can affect almost all widgets at one time or perhaps just a few. Rebooting sometimes but by no means always helps, as does switching skins.
I expect it is indeed a software issue. I'm hoping an update with smooth things out a bit, but I sure as heck haven't heard of any updates any time soon for T-Mobile, S-OFF or otherwise.

I had this issue too. Where random widgets would show some static graphic corruption. But yesterday I got the OTA update and after that all these issues seems gone. So definitely a software issue.

I have now started to get this, I have found killing HTC sense removes this for a while but it then comes back....
Never had until now..and had for month or so now...

Could anyone with this issue please have a look at this thread and confirm that these are same problems?
http://forum.xda-developers.com/showthread.php?p=15737623
Thanks

Dacoco said:
Could anyone with this issue please have a look at this thread and confirm that these are same problems?
http://forum.xda-developers.com/showthread.php?p=15737623
Thanks
Click to expand...
Click to collapse
Same problem - horizontal "rainbow" lines through widgets.
Can anyone else who got the OTA update confirm that it fixes this issue?

kevsteele said:
Same problem - horizontal "rainbow" lines through widgets.
Can anyone else who got the OTA update confirm that it fixes this issue?
Click to expand...
Click to collapse
+1
I had the same problem.the power widget,youtube widget and PowerAamp widget all have those horizontal rainbow lines.i just deleted them from the screen then added them back...that cleared the problem for me.

I actually noticed something very similar to this, but it was in Wordfeud. Across the bottom, where all your letters are, I had the same thing happening. I did a reset and it hasn't come back... as of now, anyways.

offdutyninja808 said:
I actually noticed something very similar to this, but it was in Wordfeud. Across the bottom, where all your letters are, I had the same thing happening. I did a reset and it hasn't come back... as of now, anyways.
Click to expand...
Click to collapse
Ive always seen some black lines in the letters in wordfued... figured it was a compatability issue. The always go away as soon as I touch the screen..

Same problem here, it happens with 3rd party apps and also with with stock apps like google search bar or tips widget(it's random)
I hope that it will be fixed soon.

Had this twice, first time after Hub downloads second time just happened but the phone had like 80 RAM left. First time did a reset and never again touched the damn buggy Hub (didn't let me login again anyway). Second time a battery pull fixed it. Awful stuff.
Sent from my HTC Sensation Z710e using XDA App

EDIT 2: Okay! I got it. Here are the other apps I installed this morning that gave me the problems again but are not gone after I uninstalled them: Linpack and Quadrant. Please give feedback as to which apps I've uninstalled that you currently have on your phone.
EDIT: Never mind. It came back again. I'm still trying to find the culprit. I'll update you guys if I find anything.
I think I may know why we have this problem. I noticed this happen to me when I first started installing apps on my phone which I bought just 3 days ago. At first, I rebooted to get rid of it, but then it would come back as soon as I touched the screen, not even on an icon or widget. So I thought of the last app I installed and uninstall it. After rebooting, the problem was gone. I did a few tests and it seems to only happen with apps that require root access.
Can you guys confirm this for me?
So far my theory is working. I've tested with apps like ROM Manager, SetCPU, Root Explorer, etc. Right after I install, the problem appears. After uninstalling, I reboot and the problem is gone.

Pressing home screen causes HTC logo to pop up

It seems when I press the home button or just press "back" enough times to end up at home, the screen displays the HTC logo for a time then actually gets to the home screen. It's almost as if it's rebooting every time I go home, but music applications continue to play.
I am not rooted nor have I installed any custom firmware on my sensation. Is it just a lack of RAM?

seems like the sense UI is restarting. do u have installed any launcher ?

I have not installed any custom launchers.

is this not a common issue among sensation owners?
maybe I need to flash a custom rom that's more optimized...

Happened to me as well (so far, I've only seen it twice since buying the device (XE) 3 weeks ago). I'm on the stock ROM.
It seems when there are too many apps active, which require too much RAM, Android unoads Sense from memory.
You check what you have installed and running (not only in Task Manager, but also in the "Running Services" tab of the application manager.

This is very common; it's just an aspect of Sense. Some ROMs do it more than others but they all do it to some degree. I see it happen most often when you're running a lot of apps at the same time and then hit home.
Sent from my HTC Sensation Z710e using XDA App

HTC logo
I have started getting this recently, I assume it came with an alleged "upgrade".
The really useful people at HTC told me it was my fault for installing applications and suggested I do a factory reset.
As stated above, if you kill some apps, it seems to stop it.
I have also, with my limited ability tried to stop some stuff from loading.
If there was a guide somewhere to managing what loads, I think that would help a lot with this problem.

It's because there's not enough memory for it, forcing it to be closed and restarted. Rather common on these phones, and either you need nothing installed on the phone, or just use a different launcher that doesn't take as much memory to run. As soon as I changed launcher it runs perfectly. As soon as I change back the problem resurfaces.

android memory will auto shut any other program when the current program does not have enough memory...

Get spare parts and set the autokiller option to normal

I suggest you root and add (all the way at the bottom) line "ro.HOME_APP_ADJ=1" (without the quotes) to build.prop in /system
Problem solved.
Sent from my HTC Sensation Z710e using xda premium

no doubt there are many users on here who are quite happy to root their phone, or prepared to install "Spare Parts".
At my level of ability, I would appreciate being given information as to how to control this behaviour. I think the solution lies in being able to prevent some applications from running automatically on start-up and in effectively, that is, permanently, shutting down applications. I find that using task killers, the applications start running themselves again.
it does seem to me that the android system has a serious defect as no consumer is going to tolerate a situation where, every time one wants to carry out a task on the phone, one has to wait approximately 30 seconds. The level of documentation supplied with the system is quite atrocious.

ballyhooo said:
no doubt there are many users on here who are quite happy to root their phone, or prepared to install "Spare Parts".
At my level of ability, I would appreciate being given information as to how to control this behaviour. I think the solution lies in being able to prevent some applications from running automatically on start-up and in effectively, that is, permanently, shutting down applications. I find that using task killers, the applications start running themselves again.
it does seem to me that the android system has a serious defect as no consumer is going to tolerate a situation where, every time one wants to carry out a task on the phone, one has to wait approximately 30 seconds. The level of documentation supplied with the system is quite atrocious.
Click to expand...
Click to collapse
ballyhooo, I think you and I are on the same line on this.
There's definitely a bug there and I think HTC should be aware of it!!
I don't see the point for HTC to let everyone down the "root" avenue ... or may be I'm missing something.
How could we take it further?
All the Best

You do realise you don't need to be rooted to change launcher, right? It's as simple as going to the market and picking one you like.
Sent from my HTC sensation using Tapatalk

I know, but reading the various posts I understood it was one strong step toward fixing this ...
Sent from my HTC Sensation Z710e using XDA App

It's only installing one app, the only other alternative would be to rip sense out of the phone or somehow increase it's memory!
Sent from my HTC sensation using Tapatalk

Ok understood. I'll give it a try. Thanks
Sent from my HTC Sensation Z710e using XDA App

StuartTheFish said:
It's because there's not enough memory for it, forcing it to be closed and restarted. Rather common on these phones, and either you need nothing installed on the phone, or just use a different launcher that doesn't take as much memory to run. As soon as I changed launcher it runs perfectly. As soon as I change back the problem resurfaces.
Click to expand...
Click to collapse
BTW which one are you using?
Adw or another one?
Sent from my HTC Sensation Z710e using XDA App

I'm using spb shell 3d, but any other launchers will also work.
Sent from my HTC sensation using Tapatalk

[Q] Sensation XE, ICS stock, launcher restarts constantly

Hi,
since some time after I updated my sensation XE to ICS (stock) I have a problem with the launcher. Nearly every time I leave an app and sometimes even right after unlocking I get a white screen with only a green HTC logo, then after some time I see a "loading" note until I can finally use my phone. Sometimes the launcher restarts again right after it just came up.
I have looked for solutions and it was suggested to turn of fastboot and stop forcing hardware acceleration, which I did. But the issue still persists. I have quite a lot of apps installed, but I don't run many simultaneously. My first bet was juice defender ultimate, but deactivating that did not help.
The task-manager shows only the following active apps: Business Calendar, Contacts and Google services framework. The battery life is also pretty good so I don't think it's a problem with too many parallel tasks.
The phone is a European sensation XE running stock android 4.0.3, 3.32.401.105.
Any suggestions?
Fate

Hi, Just use a third party launcher and disable htc sense, I had the same issue on an asian "hk" sensation xe i got from amazon and use on tmobile us. It runs a lot better now and scores 2900 on quadrant vs 2370 with sense.

as far as I am aware that would require me to root my phone. Does anyone have a solution that would not require that?

Mine does it all the time, that's why I hardly ever use sense anymore. I run sslauncher and it never happens now. I'm sure it's a bug in sense.....

youR.Fate said:
as far as I am aware that would require me to root my phone. Does anyone have a solution that would not require that?
Click to expand...
Click to collapse
I had the same problem.
Go to:
Settings/Develop Option/Apps/Background Process Limit/Standard Limit.
That fixed the problem for me.

The Radius Kid said:
I had the same problem.
Go to:
Settings/Develop Option/Apps/Background Process Limit/Standard Limit.
That fixed the problem for me.
Click to expand...
Click to collapse
That option is already correct on my phone.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium

Sent my phone for repair to htc, they replaced the motherboard, and I'm all good once again.
Sent from my HTC Sensation using XDA

ahmadmfz said:
Sent my phone for repair to htc, they replaced the motherboard, and I'm all good once again.
Sent from my HTC Sensation using XDA
Click to expand...
Click to collapse
The issue seems more like a software problem to me...

My wife haqd the same issue on her O2 supplied XE, a quick unlock and flash of ARHD and it is all fixed.
This does not help you though if you don't want to root

therealbroxy said:
My wife haqd the same issue on her O2 supplied XE, a quick unlock and flash of ARHD and it is all fixed.
This does not help you though if you don't want to root
Click to expand...
Click to collapse
I have just contacted htc in the matter, let's see what they say. If they can't fix it then I will probably root and switch to trebuchet launcher.

Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A

Update:
I shut down the phone and removed the battery and the micro sd card, since I wanted to try something. When I inserted the sd card and started it again my Problem was gone. I changed nothing on the sd card.

HTC Sensation - Black/Unusable Lock Screen

Hello,
As being new to the forum, I decided to post my problem on here due to most people had similar problem to me.
As recently, my phone has been becoming more often that the lock screen will become black and the icons will show with the ring. This happens at random and can be a pain to deal with. And a week ago, this has happened once, where the screen was completely black, but I was able to see the media volume due to I was listening to music at the time.
Information That May Be Of Use
Android Version 4.0.3 Stock
Sense Version 3.6
I had success rooting in the past, but this was a ball ache to do, Then I installed Beats Audio, Which completely bricked my phone.
(Photo Is Included In Attachments)
Thanks,
Mark.

Did you try to set another lockscreen and return again to your current one to see if you still have that black screen?
Sent from my HTC Sensation Z710e using xda premium

I'll give changing the lockscreen from default to the clock or weather a go, but this problem occurs at random, so if I encounter a problem, I will let you know. The way in which I have to reset the phone to fix is I have to take the battery out and put it back on again.
Just to add, the phone is locked up and is completely unusable and when I'm listening to music, I unplug the headphones and the sound plays out of the speaker. I read up on it and it may be an hardware fault but I have never dropped my phone and have taken good care of it.
Maybe this weekend, I'm going to attempt to flash Android Revolution HD 7.3 due to the amount of reviews of how smooth it is and that.

It's been about 2 weeks now and the lock screen has not crashed on me after settting it back to the default, somehow this has fixed the problem I have been having.
I didn't get chance to flash the phone last weekend, but hope to this weekend, that Android revolution might help due to the low RAM problems I've been having.
Sent from my HTC Sensation Z710e using xda app-developers app