I say sorry in the title, as I have seen many duplicate posts such as this, and I know it WILL annoy some individuals. But as I mention in the title, I feel stuck. I really enjoy my Transformer, but the light bleeding has seem to have gotten worse. RMA it? Yes of course I am going to --- But ---- I am also worried about what will happen to the device I will be getting back...
I have been reading on this forum of people getting a replaced TF101 with dust and even worse light bleed. Now, if anyone with good judgement about this issue that would be great. The light bleed has gotten steadily worse over the course of a few weeks.
My question here: Is it worth sending back? Or am I simply overreacting?
I'm sorry, once again.
Here is my Transformer:
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http://postimage.org/image/1lqi2g6xw/full/
Seriously? Are you 5? It's not like anyone can talk you out of it. There are like so many threads out there with the same bs. What do you want to listen? Tell me and i ll feed you the answer you want. You are an adult and you are capable of making your own decision. All the facts are out there and just read and make up your mind.
Btw, the lightbleed thing is silly. How often do you use your screen completely black with max backlight? You should check how much it annoys you when you use it casually like wathing movies.
Sent from my Transformer TF101 using Tapatalk
I thought that some light bleed is to be expected because of the IPS screen?
I have a little too and small speck of dust under the screen. Personally, I would rather not gamble that I get back a "better" version since the light bleed is somewhat unavoidable. As far as the dust goes, I try not to think about it or look for it, and it seems to be fine, but it is just one speck.
I had a hard drive crash on my iMac, so I took it in under warranty. They must have had hairy gorillas working on it because it came back with several dead pixels on the built in screen. I sent them a complaint, but I'd be a fool to send it back to the zoo. I wish they just gave me the bare drive and I could have replaced it myself- faster, better, slicker.
Maybe it's kinda like an old car with strange noises coming out of the engine- just turn up the speakers until you can't hear the knocking... ooops bad analogy.
I've never seen/had a device were people didn't complain about something as stupid as "light bleed" but for some reason when it comes to the TF, it's starting to get out of hand... Either Asus knows how to attract the most misinformed/least technologically informed customers OR they are hiring thousands of agents to invade household all over the world forcing people who don't want the TF to buy it, thus leaving them no option but to seek some imaginable help from the internet.
If somebody is holding a gun to your head at this very moment and claims to be a ASUS rep just *wink* and i'll come to your rescue.
Light bleed is just a side effect of the technology. If you don't like it don't RMA it it. RMA is for defective merchandise, which this is not. These forums are like some scary groupthink center where everyone conspires to have the same stupid thought and then repeat it over and over ad nauseum.
All of these repeated RMAs for a non-defect are one of the reasons why companies are forced to use bargain binned parts to maintain a reasonable overhead. It's a vicious cycle.
Here is what you do:
Return it and get your money back and buy a different product. The Samsung Galaxy Tab is nice. The Apple iPad is a good product with high spec components. Buy what you like and don't complain about non-defects.
Or...
Keep it and deal with it. Does this light bleed prevent it from completing ANY of the tasks for which it is capable? No. Of course it's annoying, but is NOT a defect.
sassafras
I say put a post it note on your Transformer when you send it in that says, "Please send my device back with no backlight bleed and no dust under the screen, k thanks." That should do the trick...
I wasn't happy with the light bleed on my TF and I got a refund, it got progressively worse over several days, I did attempt to get a replacement unit but it had even worse light bleed.
If you feel unhappy with it, change it or ask for a refund if that's possible.
xTRICKYxx said:
I say sorry in the title, as I have seen many duplicate posts such as this, and I know it WILL annoy some individuals. But as I mention in the title, I feel stuck. I really enjoy my Transformer, but the light bleeding has seem to have gotten worse. RMA it? Yes of course I am going to --- But ---- I am also worried about what will happen to the device I will be getting back...
Click to expand...
Click to collapse
If I were you I would do a search on 'OCD'.
Understanding the problem may help fix it.
Closing this thread as it's just another one of the same.
Related
Just looked at the one I got from I/O and it had light leakage pretty bad on the left bottom corner. I had to talk to a Samsung Rep and show him to exchange it. He said I was not the first one with this problem. I guess LG is not the only one with quality control issues.
Sent from G2x
Most LCD screens will have this.
Does your exchanged unit have this?
Damn, was looking at this or the Playbook.
Sent from my LG-P999 using XDA Premium App
player911 said:
Most LCD screens will have this.
Click to expand...
Click to collapse
agree. will this ever stop.lol
Buy an AMOLED?
r4d14n7 said:
Buy an AMOLED?
Click to expand...
Click to collapse
IIRC there aren't any android tablets with AMOLED display panels yet...
Getting a LCD device an complaining of "light leakage" is akin to purchasing a hummer and complaining of poor gas mileage. That said, I'm not sure why we need a thread about the 10.1 Samsung tablet's "light leakage" in the G2X thread....give it a rest people....
mysterioustko said:
Getting a LCD device an complaining of "light leakage" is akin to purchasing a hummer and complaining of poor gas mileage. That said, I'm not sure why we need a thread about the 10.1 Samsung tablet's "light leakage" in the G2X thread....give it a rest people....
Click to expand...
Click to collapse
QFT
Sent from my LG-P999 using XDA App
mysterioustko said:
Getting a LCD device an complaining of "light leakage" is akin to purchasing a hummer and complaining of poor gas mileage. That said, I'm not sure why we need a thread about the 10.1 Samsung tablet's "light leakage" in the G2X thread....give it a rest people....
Click to expand...
Click to collapse
Haha...very true.
It's inevitable. LCD screens are LCD screens like he said.
It doesn't bother most people..
bonzai3558 said:
Just looked at the one I got from I/O and it had light leakage pretty bad on the left bottom corner. I had to talk to a Samsung Rep and show him to exchange it. He said I was not the first one with this problem. I guess LG is not the only one with quality control issues.
Sent from G2x
Click to expand...
Click to collapse
This forum needs quality control with posts like these
LCD's are NOT supposed to have bleeding. i've only had 1 phone ever besides the g2x that had screen bleed and i returned it and new one didn't have it. my g2x now doesn't have it (had to get through 5 to find one though but hey problem solved).
just because most phones cost $500 these days instead of $50-$100 10 years ago doesn't mean that the bar should be dropped on quality. $500 is a lot of money not to mention $700-$1100 for tablets. theres no excuse for poor quality so don't listen to people who say you should just be ok with that. you would only be allowing companies to keep producing poor quality items if they don't get returned so the company can see first hand the profit losses from poor quality control. the reason people pay a billion dollars for a phone is so they can have a TOP END device.
its sad that people are getting so used to paying such high costs that they would be ok with paying several hundred $ for an item made incorrectly, then consider this to just be normal, and then tell others that "that's just how it is." that mentality only makes things worse for everyone in the long run.
that sucks about the galaxy though cuz samsung usually makes good screens. weird though sense they were reporting on doing a $7.8 billion deal this year with Apple to sell apple processors and LCD screens for the iphone and ipad (yeah its true, read it on engaget. apple is pretty much samsung but with their iOS) even know they were suing each other, lol. makes sense why ipad2 has some bleeding on some units though. i heard LG did some of the ipad2 screens too (from a tmobile rep). which may or may not be true though.
mysterioustko said:
Getting a LCD device an complaining of "light leakage" is akin to purchasing a hummer and complaining of poor gas mileage. That said, I'm not sure why we need a thread about the 10.1 Samsung tablet's "light leakage" in the G2X thread....give it a rest people....
Click to expand...
Click to collapse
I think its more like buying a hummer with the tint on the window peeling. sure you can live with it, not many people will notice it, but would you still keep it or have them fix it?
halojinx said:
I think its more like buying a hummer with the tint on the window peeling. sure you can live with it, not many people will notice it, but would you still keep it or have them fix it?
Click to expand...
Click to collapse
+1 to that
Foot five to that.
Sent from my LG-P999 using XDA App
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I dont know why everyone just keeps saying that LCD screens just leak light. Thats not at all true. Ive had an iphone, G1, Mytouch 3g, Nexus One and G2 and none of those had light leakage. I dont understand if its just suppose to happen then why are other companies keeping their QC under control?
Dolphinwigs said:
its sad that people are getting so used to paying such high costs that they would be ok with paying several hundred $ for an item made incorrectly, then consider this to just be normal, and then tell others that "that's just how it is." that mentality only makes things worse for everyone in the long run.
Click to expand...
Click to collapse
Amen Brother! And for some a TWO YEAR CONTRACT! I found from the G2Xforum how many ppl are content with mediocrity with the products they purchase. I had my G2X for a week before I took it back I've been waiting for the intial production wave to go through before going back. If it persists then ill move on to the next device.
If you think this is bad? Nokia N73 was horrible.
4 dots of leak shows on one side of the screen. How do think?
I was trying to compare it to my G2x....geez.
Sent from G2x
So, what was your face like when you realised your transformer had no issues?
After having had the luck of a perfectly functional and non-flawed first batch transformer, Was dreading the worst when I finally got my own dock and could put aside the dock I borrowed from my friend.
I couldn't quite believe my luck when my dock worked and is still working fine after 24 hours, even with trackpad.
My face was sort of like this
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So what was your face like when your transformer was in full working order?
EDIT: This of course could also mean I wasn't actually lucky and that the majority of users have a well working product (which you wouldn't think after reading these forums on a daily basis).
Maybe I'm crazy but I expected I'd receive a well built, fully functional product. That expectation was based on years of system building using Asus products & the understanding that forums like these receive more posts from people seeking support for problems than posts from thrilled, happy, users
but to answer your question.. when I realized my tablet and dock were good,I did this link is work safe
http://youtu.be/WwSBwOmOkso
It took about a week for my Transformer to have its first Sleep of Death, and about the same amount of time for the case to start creaking. Will you post your face when either of those happens?
Good to hear! No issues at all? I hope it's the same with me.
I got my dock in today, but still haven't been able to order my TF. Hopefully this delay is a blessing in disguise.
dfin13 said:
It took about a week for my Transformer to have its first Sleep of Death, and about the same amount of time for the case to start creaking. Will you post your face when either of those happens?
Click to expand...
Click to collapse
Had my tab for 3 weeks. No sleep of death. Also it's plastic, of course it's gonna creak, anyone who's actually bothered by it shouldn't buy plastic in the first place.
It's funny to me that everyone is so happy to get a working product. I've never been an early adopter of anything without experiencing a few minor issues. The TF is no exception, but Asus seems quick to respond to concerns, so hopefully these "no issues" threads will no longer be necessary.
mine arrived with the latest firmware
so is that the new batch?
Mine did too....I hit the "update" button and it said that my software is up to date..
seshmaru said:
Had my tab for 3 weeks. No sleep of death. Also it's plastic, of course it's gonna creak, anyone who's actually bothered by it shouldn't buy plastic in the first place.
Click to expand...
Click to collapse
Most of my Evo is plastic, wanna guess what it doesn't do? I don't mind the creak, only happens when I squeeze the right back side of it, but the flex and creak are there, only on that side, and it reeks of cheap construction. It's a $400 IPS tablet though, can't expect it to be 100% solid I guess.
dfin13 said:
Most of my Evo is plastic, wanna guess what it doesn't do? I don't mind the creak, only happens when I squeeze the right back side of it, but the flex and creak are there, only on that side, and it reeks of cheap construction. It's a $400 IPS tablet though, can't expect it to be 100% solid I guess.
Click to expand...
Click to collapse
The only piece of tech I have that has a plastic body and doesn't creak is my G9x, and I have quite a few pieces of flagship tech, including from HTC. it always creaks somewhere.
Is this something to just be expected with these tablets or should I go through the headache of returning it? Took me almost 2 weeks to receive it so I'd hate to return it if I'm being over critical...
Along the bottom edge...
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Soul TKR said:
Is this something to just be expected with these tablets or should I go through the headache of returning it?
Click to expand...
Click to collapse
Looks about like mine, and for me it goes away after the boot is complete and the brightness is reset to a "normal" level.
_that said:
Looks about like mine, and for me it goes away after the boot is complete and the brightness is reset to a "normal" level.
Click to expand...
Click to collapse
Yea mine seems to go away after the boot as well, until I watch a movie or something that has the typical black bars on the top and bottom, then it's noticeable again...
same here
i also have a spot of light bleed on the upper right hand side that's fairly annoying.
i heard this can be cured by loosening one of the screws inside that holds the lcd to the glass.
it seems that the light is caused by pressure. i would love to hear from someone who has successfully opened the tf700 without breaking it LOL
im a DIY kind of guy but $500 + GLASS =
Just got mine yesterday. I noticed something like that on boot, but haven't had the time to grab my magnifying glass. This may be a quirk of the tablet. My razr has ugly black blobs when the brightness is way low and I'm in the dark. A bit annoying, but I'm over it.
That's fairly normal. It's not intentional, but light bleed happens on pretty much every device from any brand that uses LCD or LED screens. Not all infinities have it (Europe seems to have a higher quality standard than the US) but it is quite common worldwide.
Mine has some too. I went through like 5 returns for various reasons. From the July to October. They all had various degrees of light bleed.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
So my coworker who is a big apple fanboy, looks at my tablet and the first thing he says is " what's wrong with your screen?"
I didn't even bring it up to him. He noticed it on his own. Great...
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Soul TKR said:
So my coworker who is a big apple fanboy, looks at my tablet and the first thing he says is " what's wrong with your screen?"
Click to expand...
Click to collapse
Minor light bleed is normal on most LCD screens. You can put your TF700 and any Apple device side by side in bright ambient light, then enable IPS+ and maximum brightness on your TF700, and ask the Apple fanboy what's wrong with *their* screen.
(The TF700's display is one of the brightest out there - see http://www.anandtech.com/show/6036/asus-transformer-pad-infinity-tf700t-review/2)
Mine has even worse bleeding, do you guys believe I can ask a RMA after 4 months?
Would it make sense or they would send me back my tablet in the same or even worse condition?
Thanks
I wouldn't take much that any Apple "Fanboy" has to say about any Android product. They are, after all, called Fanboys for a reason. A bit of light bleed is normal and it happens even to iPad's. My wife and son both have one, one of the two has a light bleed very similar, so it's not just Androids or the Infinity.
Light bleed during booting up is perfectly normal, light bleed while you're watching movie/video is not normal. You can throw a custom bootanimation on yours so that during boot up you won't see the it.
Hello.
It kills me to admit that my brand new $ 1200 surface pro has some light bleeding around the botton right and right areas of the screen.
Ive looked it up a but and it seems that this was an earlier issue so I actually didnt think there would be a chance I would end up facing this problem. I havent seen any complaints throughout may-june.
Here are 2 pics:
First one is with the place lit at the boot screen.
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Second one is with lights out, black image on full screen.
They are both with brightness at 100%, but it really doesnt make that much differene if it's set to 50%.
What do you guys think? I shouldnt be expecting those right? I know that people had much worse bleeds once, but that was before.
I also dont want to keep exchanging till I get a good one, that's too much of a hassle. So if you tell me that all of them are probably be the same I wont exchange.
It bugs me that such an expensive device would present this kind of irritating and ugly problem after 6 months in production.
Warranty claim. Your entitled so why not :/
The thing is im visiting canada right now, and thats where I bought it. The store is called future shop.
Im still within the 14 return/exchange period.
And now im seriously thinking whether I should return it for good, keep mine or get it replaced, hoping the new one would be free from defects.
Get it replaced under warranty. At FutureShop, ideally, but any Microsoft store should replace it no trouble. That's definitely a defect; the backlights shouldn't be *visible* in that way at all.
GoodDayToDie said:
Get it replaced under warranty. At FutureShop, ideally, but any Microsoft store should replace it no trouble. That's definitely a defect; the backlights shouldn't be *visible* in that way at all.
Click to expand...
Click to collapse
But what if the next one is the same or even worse? Isnt it likely that he whole batch sent to the sae store would have the same production issues?
Test it before you take it home, get a refund if they can't provide a non-defective model? Leaving aside the fact that it's highly unlikely that an entire production run has a visually obvious defect, this is Consumer Electronics 101. Hell, it's Being A Customer 101. If somebody sold you a defective toaster, you'd take it back under warranty. If somebody sold you a defective Ferrari, you'd take it back under warranty.
I agree. Keep asking for one till you get one that satisfies you. You paid for it, so you deserve to get a fully functional product.
Sent from my HTC One using Tapatalk 4 Beta
aooga said:
I agree. Keep asking for one till you get one that satisfies you. You paid for it, so you deserve to get a fully functional product.
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Thanks guys. You encouraged me. The thing is Im aware how most stores behave when such things happen. They will start to make things difficult, creating excuses and so on and on. I hate that.
Also, could you give me some ideas on how to test it for light bleeding in a bright lit store?
sneak3 said:
Thanks guys. You encouraged me. The thing is Im aware how most stores behave when such things happen. They will start to make things difficult, creating excuses and so on and on. I hate that.
Also, could you give me some ideas on how to test it for light bleeding in a bright lit store?
Click to expand...
Click to collapse
request to take it to a storage cupboard?
Here in the UK if a shop starts being awkward normally just just whip your phone out, make it highly obvious that your searching for the trading standards number, perhaps going as far as almost pressing the dial button and then they'll usually give in but from what I hear the US equivalent of trading standards are useless so shops might ignore the same threat.
SixSixSevenSeven said:
request to take it to a storage cupboard?
Here in the UK if a shop starts being awkward normally just just whip your phone out, make it highly obvious that your searching for the trading standards number, perhaps going as far as almost pressing the dial button and then they'll usually give in but from what I hear the US equivalent of trading standards are useless so shops might ignore the same threat.
Click to expand...
Click to collapse
You're right. That's why I always buy from stores that have great customer service. Microsoft store and apple store at good examples. They just replace it till you're happy
I've had issues like this with my ipad back when I had it. Its not normal and you shouldnt have any trouble getting it replaced if you take it into the shop again. They should know about these things.
Hey Guys (and gals).
My Samsung Galaxy Alpha's screen seem to have gotten an odd 'defect' which i cannot seem to determine the cause of. Normally i would just beat the **** outta google for such issue but I cannot seem to find any documentation or even a similar case regarding following issue. (am i blind???)
Description: A few months back an odd 'line' in a 'silver/metallic/greyish' color appeared on the top right of the display. The damage itself does not seem to be a scratch nor crack on the display. It more seems to be some kind of liquid material but i cannot tell for sure. As said at first it apperaed as a single straight line on the size of a fingertip but that quickly changed; as you can see on the picture it has started to fork into multiple branches and is in general growing in a faster phase than in the beginning.
At some point i realized that the phone is 'old' and a repair wouldn’t be profitable to even consider. But there is one thing that bothers the living **** outta me; i cannot figure out what caused the problem in the first place! - I am most definitely not a phone technician but i do have my share of hardware knowledge in computer devices. And this does not seem to be near any kind of damages on LCD displays i have encountered on either laptops, monitors nor phones. I have my daily routine in a IT company where i work as an sysadmin; and therefore i believe that i come across atleast some people who could be able to determine the root cause such issue. - But till now the only 'convincing' argument came from a 'hardware chimp' at my local phone store that was certain the screen was cracked and the only solution was either for him to sell me a new phone or ship it to Samsung repair.
- If the device is flipped on the side and you examine the display from the right angle it is clear that the damage doesn’t seem to be on the protective glass nor the LCD display below it. - It seems (from my pov) to be either on the inner-side of the Glass or somewhere in between the glass and the LCD (trapped air? liquid?). Besides the visuals the phone doesn’t seem to suffer any other negative effect. Touch works flawlessly and the device still seems solid.
- Therefore i ask you guys; does any of you have even the slightest idea on what could be causing such issue?
Any advice / solution models / comments / muffins will be much appreciated.
Best Regards
PS. Sorry for the terrible picture quality but my normal camera device was kinda incapable of capturing it.
Edit: For sum reason my picture isnt appearing? .
http://forum.xda-developers.com/picture.php?albumid=13479&pictureid=53768
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raghh89 said:
Hey Guys (and gals).
My Samsung Galaxy Alpha's screen seem to have gotten an odd 'defect' which i cannot seem to determine the cause of. Normally i would just beat the **** outta google for such issue but I cannot seem to find any documentation or even a similar case regarding following issue. (am i blind???)
Description: A few months back an odd 'line' in a 'silver/metallic/greyish' color appeared on the top right of the display. The damage itself does not seem to be a scratch nor crack on the display. It more seems to be some kind of liquid material but i cannot tell for sure. As said at first it apperaed as a single straight line on the size of a fingertip but that quickly changed; as you can see on the picture it has started to fork into multiple branches and is in general growing in a faster phase than in the beginning.
At some point i realized that the phone is 'old' and a repair wouldn’t be profitable to even consider. But there is one thing that bothers the living **** outta me; i cannot figure out what caused the problem in the first place! - I am most definitely not a phone technician but i do have my share of hardware knowledge in computer devices. And this does not seem to be near any kind of damages on LCD displays i have encountered on either laptops, monitors nor phones. I have my daily routine in a IT company where i work as an sysadmin; and therefore i believe that i come across atleast some people who could be able to determine the root cause such issue. - But till now the only 'convincing' argument came from a 'hardware chimp' at my local phone store that was certain the screen was cracked and the only solution was either for him to sell me a new phone or ship it to Samsung repair.
- If the device is flipped on the side and you examine the display from the right angle it is clear that the damage doesn’t seem to be on the protective glass nor the LCD display below it. - It seems (from my pov) to be either on the inner-side of the Glass or somewhere in between the glass and the LCD (trapped air? liquid?). Besides the visuals the phone doesn’t seem to suffer any other negative effect. Touch works flawlessly and the device still seems solid.
- Therefore i ask you guys; does any of you have even the slightest idea on what could be causing such issue?
Any advice / solution models / comments / muffins will be much appreciated.
Best Regards
PS. Sorry for the terrible picture quality but my normal camera device was kinda incapable of capturing it.
Edit: For sum reason my picture isnt appearing? .
http://forum.xda-developers.com/picture.php?albumid=13479&pictureid=53768
Click to expand...
Click to collapse
No offense, but the lines look awesome . I think that they might really be just air or water(liquid) that got caught in between the LCD and the digitizer(touch screen). Keep me informed.
Sent from Lenovo a6000 1GB version.