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So I think that my mic died and I'm looking to see if anyone else has experienced this.
1.People on the other end can't hear me, I can hear them fine.
2. When I've recorded a video, the sound playback was nothing but a static, hiss.
I've made no changes whatsoever to the device in a few weeks or so. I've gone through all the settings that I can think of, but I'm still taking suggestions. Thanks gang
Bolted
I had this happen on my incredible from time to time and a restart would resolve it.
Sent from my ADR6400L using Tapatalk
i had this same problem. I called Verizon and they overnighted me a new one, no charge to me, I just had to get the old one back to them in 5 days. They sent a label with it as well. They said they were going to send me a like new replacement. I said I wanted a new one and they said they would send one. It came in OEM packaging, just phone and back cover. whether its new or 'like new' it was immaculate.
I've rebooted a few times thinking the same thing.
I did have my Dinc replaced when the external speaker fried, but that was kind of a progressive failure.
Any more thoughts or ideas are welcome.
Bolted
So I tried using the speach to text, and there's noresponse from the mic. This is just a drag.
Bolted
Well I've tried the voice search and that works. Now the speech to text works as well actually that's what I'm using to make this post. This is just weird. If it weren't so late I could call somebody to test it and see if they can hear me now.
Bolted
Latest: So, this all started yesterday. I flashed an updated radio and the problem continued. This morning I was able to flash a corrected radio update and so far have been able to make two consecutive, successful and troublefree voice calls. I hope that was all there was to it (crosses fingers, knocks on wood, etc.).
Bolted
I've got a friend who has this issue. What radio did you use to fix it.
It's not fixed, I'm still trying to sort it out. For a time I thought that it may have had something to do with the headphone jack, but it wasn't.
My next random thought was to try a different kernel. This one: a.zip seems to be working so far. I haven't had but maybe two or three calls since flashing it and no need to call anyone. Every once in a while I'll do a Voice Search, or a Voice to Text text message, and it's worked. I'll try a Voice Recording or Video as well.
The only other thing that I can think to do is call Verizon and say, Hey, manufacture's warranty.
Before I forget, the kernel is one of Adrynalnye's. Let me know how things go with your friend's device.
Talked with Level 2 tech support and the guy pretty much said that there's nothing that he can do and it certainly sounds like a bad mic. New device will be here tomorrow. Here's a Blinding Flash of the Obvious though, meanwhile I can just use my Bluetooth earpiece...duh. lol
My dad recently got a HTC incredible S and its generally OK
however its been playing up, after a random period of time on the call the person on the other end of the phone (usually me) has audio issues.
Between 30 seconds and 15 minutes.
I spoke to him for an hour yesterday and had to redial on average every 5 minutes.
I get a very strong echo and he becomes really really loud and distorted.
If i hangup straight away and redial its ok.
If i stay on the call eventually it drops out and his phone can no longer make or receive calls for a few minutes (incoming goes straight to voicemail, outgoing gets network unavailable).
It has been back to HTC twice and they replaced various bits, they also gave him a new phone, they have also replaced the sim card.
During the 2 months this has been going on he has been using a nokia loan phone on and off and it works without any issues as did the previous nokia he had. So this really does seem to be down to the phone.
Virgin Australia (the carrier) has offered him $400 credit to buy a new phone with. Even though the cheapest grey imports on ebay are going for $600. They will not let him out of the contract.
HTC don't seem to think its really a problem, it took their rep 3 weeks to replace the phone.
I have recorded a few calls from my phone to his.
Attached is a copy of the call in audacity, you can clearly see where it dies,also a copy of the audio, its trimmed down to a short time around the call, but its a wav so its ~3.1mb.
It feels to me like some kind of incompatibility between the phone and the network, but between the buck passing and the incompetence of the call centers it seems like nothing is going to come of from on high.
Does anybody have any ideas on how to resolve this?
Sounds like others have had similar issues:
http://androidforums.com/incredible-support-troubleshooting/77618-htc-incredible-sound-quality.html
http://forum.xda-developers.com/showthread.php?t=1038256
Does the same happen when you are both in different locations?
Personally i'd be tempted to see if it's the same using a custom ROM, but you may not want to do that if there's a chance you'll be returning the phone anyway.
Thanks for the link but it doesn't seem quite like those.
The call quality is pretty good until it glitches then becomes totally horrible with echo and noise.
It really sounds like a bug in something to do with the echo canceler/radio or something else mucking with the audio stream.
I'd be keen on an alternate firmware but that will void the warranty and virgin would like nothing more.
Valen00 said:
Thanks for the link but it doesn't seem quite like those.
The call quality is pretty good until it glitches then becomes totally horrible with echo and noise.
It really sounds like a bug in something to do with the echo canceler/radio or something else mucking with the audio stream.
I'd be keen on an alternate firmware but that will void the warranty and virgin would like nothing more.
Click to expand...
Click to collapse
I bet You could keep bouncing it back to HTC, perhaps insist on a replacement unit this time? If your patience is wearing thin it might just be easier to trade up though.
Actually it looks like this is the 2nd phone he has had
The imei number has changed twice.
So it really feels like a problem between the phone and the network.
I wonder if its because he is often on edge there. I don't get edge anywhere else I go.
edit/update:
11.05 version or less, you get popping 100% of the time using the method I posted.
If you are lucky to have an 11.08, we finally got one in the office that DOES NOT POP. IIRC this arrived wed or thurs as a replacement.
Please verify the version under your battery and report! I have no more interest in this as VZW was kind enough to switch me to a different model phone.
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Ok, it's back and a friend and myself can recreate it ALMOST every time. We will test more in the morning but here some briefing... this is a factory load, with the latest OTA (hope I got the version correct!).... ie a brand new phone in the last week with the OTA applied.
Start a call, any call. Inbound or outbound.
Switch on speakerphone.
Let the screen blank out and wait at least 30 seconds.
Tap the power button to get the screen back.
HIGH PITCHED POP
Do it again.
HIGH PITCHED POP
Sometimes you can get it without doing anything, or sometimes if you hit the volume keys, it will happen.
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It's not isolated to inbound or outbound, or speakerphone. We have been having these issues since day one, and it used to be.... say 20% of the calls. I know that a LOT of others keep mentioning this issue here, especially in the rom sections, so maybe people thought it was rom/modem related.
We just figured this out when he called me, and were able to reproduce it on every call/callback. It even happened when I called 611 to ask what to do. They said to go to a corp store.
Problem: The other party can not hear the popping, but it's uber annoying. I'm typically on conference calls, speaker or not-speaker, and have to hit mute all the damn time, so this might be why I experience it... going out of a "sleep mode" more often than a lot of other users.
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Let me know if you have any issues like this. We are going to the local store tomorrow to show them. Not hopeful that they can actually do anything, but I'll report back!
Well I started getting the mad loud static last night, nearly making my ears bleed. Thought things were good being on the EP4D modems.
I'm rooted, but I am on the stock EP4D modems.
I was rooted then unrooted and took ota update and since day one i've had that crazy dumb popping sound but only when receiving calls..when i make calls its good and when i have a bluetooth headset its good when receiving...i dont know what it is but i want to find out because if i have to i will make vzw give me another phone
Sent From My Premium Droid Charge
Outsider2011 said:
I was rooted then unrooted and took ota update and since day one i've had that crazy dumb popping sound but only when receiving calls..when i make calls its good and when i have a bluetooth headset its good when receiving...i dont know what it is but i want to find out because if i have to i will make vzw give me another phone
Sent From My Premium Droid Charge
Click to expand...
Click to collapse
I already got a replacement and it's still happening. Next tier of VZW support wants to replace my phone again, and I'm skeptical that another replacement will "fix" the problem.
Again, we will be doing more testing later today, and will try to go into a VZW corp store to show them in person.
edit: it's also not just the popping, but sometimes the call will change and the other end is like they are talking.... best way to describe it.... through an overmodulated CB radio with their mouth too close to the mic. It becomes very hard to understand them, almost impossible since it's all garbled, and you have hang up and start the call over.
we can recreate it every single time now. Will have to run to the store to see what they say.
This is just one test:
call the phone from another line
Answer normally
wait a few seconds, suggest 30
Turn on speaker phone
Hit power to blank your screen, or wait for timeout.
wait a few more seconds, suggest 30 (recreated with about 5 seconds).
Hit power or volume keys.
Enjoy popping.
repeat, and enjoy. Might get the garbling or random pops without hitting any keys. Those are bonus features. UGH!!!
It's really awesome that you figured out the steps to reproduce. Let us know Verizon tries to fix it.
I'm guessing they either replace all phones with a diff model (very unlikely) or have to issue a follow-up patch for the modems.
Mine happens not only on speakerphone but also bluetooth, wired hands free and normal calls. It's not related to inbound or outbound. Through trouble shooting my issue it doesn't necessarily relate to turning on speakerphone. I would posit it's more related to the proximity sensor and/or screen activating. I've also noticed it occurring directly after adjusting the volume of a call without removing the phone from my ear (no proximity sensor/screen activation).
I haven't had time to go to a verizon store yet to get the phone replaced but it's definitely an issue that cannot be fixed by one of their reps in the store or over the phone.
Sent from my SCH-I510 using XDA App
mhemu said:
Mine happens not only on speakerphone but also bluetooth, wired hands free and normal calls. It's not related to inbound or outbound. Through trouble shooting my issue it doesn't necessarily relate to turning on speakerphone. I would posit it's more related to the proximity sensor and/or screen activating. I've also noticed it occurring directly after adjusting the volume of a call without removing the phone from my ear (no proximity sensor/screen activation).
I haven't had time to go to a verizon store yet to get the phone replaced but it's definitely an issue that cannot be fixed by one of their reps in the store or over the phone.
Sent from my SCH-I510 using XDA App
Click to expand...
Click to collapse
Exactly what I've noticed too! I haven't had the problem lately but that was the issue to a tee for me as well.
Sent from my SCH-I510 using XDA App
I haven't got a fix,.but flashing stock EE4 modems, then flash back to EP4 series modem seems to help somewhat
Sent from my Gummy Charged GBE 2.1 using XDA App
I had all these issues, waited for official gb release, still had static on stock gb. Called Verizon and recieved replacement yesterday. So far I purposely tried to get static and I can't. Hopefully this continues. Only solution: get a replacement phone! Replacement looks brand new btw.
Sent from my SCH-I510 using XDA App
killerapl said:
I had all these issues, waited for official gb release, still had static on stock gb. Called Verizon and recieved replacement yesterday. So far I purposely tried to get static and I can't. Hopefully this continues. Only solution: get a replacement phone! Replacement looks brand new btw.
Sent from my SCH-I510 using XDA App
Click to expand...
Click to collapse
That is promising that you tried my test set outlined above a few times. Every local device, even the VZW display device charge had the problem today.
Tier 2 tech tried with a test droid and his droid and couldn't get it to happen with the test method I've outlined. Again, every local device (probably 6 now) has had the problem.
Got another one on the way, let's hope this is the ONE +1 for VZW going out of their way, too!
Mine does it too now.
Sent from my SCH-I510 using XDA App
3rd one. First call.... pop pop pop!
Ok, so I'm getting a different phone delivered tomorrow, hope it doesn't have problems.
I've handled probably a dozen of these charges, same issue... was waiting for the software update since july or so. update came out, and still happening, UGH.
There are apparently 2 different SKU's for this phone!
My brand new one (bought about July 2011 at the same time as a friend) and first replacement was:
SCHI510RAV
Latest replacement is:
SCHI510ZDU
Latest had a lower imei, and an older date stamp.
I wonder if there is any correlation to reported issues (like in the rom sections) and the popping results. You can view under the battery.
VZW can't tell me why it's different.
VZW wanted to get Samsung on the phone, I called BS.
So I just called Samsung and they are clueless on the different sku's and the reproducible issue.
I have friends at work that need a resolution now! Again, I'm moving to another ship thanks to VZW, but still got stragglers out there in my building.
Honestly...other than *****ing in numbers...I'm not sure what else to do.
Sent from my SCH-I510 using XDA App
I have a CLN phone on the way as well. Popping is crazy loud. This will be my 3rd charge. If it does it again, I will push for another phone. Planning on getting the Nexus anyway. Wife needs a good phone not a popping a screeching one.
So, for the last week I have not been able to reproduce the issue. Going so far a trying to force it to happen with the usual steps. It's never been sporadic before and I didn't receive any updates nor did I do anything to try and fix the issue.
Anyone else have a similar experience this week?
Sent from my SCH-I510 using XDA App
My 2nd CLN replacement (3rd Charge overall) finally didnt have this problem. Unfortunately youll just have to keep getting replacements till you get lucky.
Fortunately with INFINITY 12/11 TSM, this phone is running better than EVER and with my extended battery in my backpack for daytrips this phone is finally great on all fronts.
I considered going to the nexus but since the nexus has the same size battery, same or bigger screen, and same radio hardware (close enough), i doubt it will have better battery and the Charge's physical buttons and screen are wins in my Eye over the nexus.. all we need is CM9 and the Charge will really be a great phone.
Yeah, I lied before. Just had a phone call with static. Well, now that I have time to get a replacement, looks like I'm moving on to the next one with fingers crossed.
For those who already have a One S, do you also have a contact noise in the background when you're talking to someone on the phone?
It gets louder if you turn up the volume and it is pretty annoying. Am I the only one having this problem?
What could be the reasons for this?
Rosinior said:
For those who already have a One S, do you also have a contact noise in the background when you're talking to someone on the phone?
It gets louder if you turn up the volume and it is pretty annoying. Am I the only one having this problem?
What could be the reasons for this?
Click to expand...
Click to collapse
Did you check the review from the link here?
http://forum.xda-developers.com/showpost.php?p=24308267&postcount=6
No complaints from the guy who reviewed it there. How is the battery life on the device though? Any other complaints you got? I'm considering getting one soon.
jaywhy13 said:
Did you check the review from the link here?
http://forum.xda-developers.com/showpost.php?p=24308267&postcount=6
No complaints from the guy who reviewed it there. How is the battery life on the device though? Any other complaints you got? I'm considering getting one soon.
Click to expand...
Click to collapse
In comparison to my hd2 it has a better battery life. I would say about 6-8 h online time. The only disturbing thing I found so far is the noise when calling someone.
The processor is devilishly good, everything is smooth and fast. Also it fits perfect in the hand, not too big and not too small either.
Rosinior said:
In comparison to my hd2 it has a better battery life. I would say about 6-8 h online time.
Click to expand...
Click to collapse
What type of usage are you talking about where you are getting only 6-8 hours?
kaeruil said:
What type of usage are you talking about where you are getting only 6-8 hours?
Click to expand...
Click to collapse
6-8 hours immense browsing with the phone. After that I have to recharge the battery, but not sure yet.
After 15 hours (about 30 mins using internet, most of this time in standby) I still got 75% of battery life.
I have 53% battery life after 24h not charging.
I used it for some surfing, sync, whatsapp, facebook and some other apps most time in wlan. 8h was completely standby, the rest was a mix of using and standby.
My first impression is, that the battery has an acceptable life.
That seems to be decent, though I do wonder how it'll be once it's all settled in, but back on topic. Do you still get that sound while using the headset or a bluetooth? Related to this, but is it just you or does the other person hear it, it might be the mic (or does the One S have a dual mic setup?) backfeeding or something like that.
Rosinior said:
For those who already have a One S, do you also have a contact noise in the background when you're talking to someone on the phone?
It gets louder if you turn up the volume and it is pretty annoying. Am I the only one having this problem?
What could be the reasons for this?
Click to expand...
Click to collapse
I have this problem too. It also feels like there are sometimes kind of interruptions in the conversation.
Haven't had a call yet...if the issue is there I hope it is a software bug. That can be fixed easily. I also hope they will get rid of that ugly on screen menu button and bring the htc sense blur live wallpaper back!
And the flip clock should always flip and not occasionally.
I received my replacement one s due to call quality issues and the new one is even worse. everyone says i sound like im in a tin can as my voice is SUPER muffled. they can hear when i start and stop talking but the words just arent sharp enough to hear anything. wtf is going on with this phone?
This can be operator issue.
Yup I've had that too. I get it about every time that I call a new number. Completely muffled and can't hear other side. But that might just be me sincevI'm convinced that my phone is completely defective.
I've noticed that my phone lags in basic tasks that even my mytouch 4G handled smoothly. It'll even freeze halfway through a song quite often. Not sure what's going on but I've had major performance problems with my One S even after a full reboot.
My battery dies in about 10 hours of mostly being on standby. I go to school so I listen to music for about a total time of an hour and half throughout the day.
I turn my Internet off, wifi off and Google location services off and still the same result.
Battery settings says it's mostly using the screen even though it's off for about 85% of my use... Anyone else?
Sent from my HTC VLE_U using XDA
The only thing that I can't complain about would be data speeds. I got 16mbps down last Friday night in Los Angeles. Pretty awesome.
Sent from my HTC VLE_U using XDA
XstreamaticX said:
Yup I've had that too. I get it about every time that I call a new number. Completely muffled and can't hear other side. But that might just be me sincevI'm convinced that my phone is completely defective.
I've noticed that my phone lags in basic tasks that even my mytouch 4G handled smoothly. It'll even freeze halfway through a song quite often. Not sure what's going on but I've had major performance problems with my One S even after a full reboot.
My battery dies in about 10 hours of mostly being on standby. I go to school so I listen to music for about a total time of an hour and half throughout the day.
I turn my Internet off, wifi off and Google location services off and still the same result.
Battery settings says it's mostly using the screen even though it's off for about 85% of my use... Anyone else?
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
I migrated over from a mt4g as well. The call quality on that thing was perfect. You might want to try and do an exchange on your one s because mine doesnt hang on basic tasks and ive been really surprised by the battery life in comparison to my mt4g. With some moderate morning use (some games, surfing, app downloads) and then forgetting to charge it afterwards my phone lasts on stand by from 9pm to 1pm the next day with some charge still left over. it sorta lags a tiny bit but nothing to complain about. the only game ive really played on it is temple run and it seems to glitch in the beginning a few times by freezing and continuing the game but it sort of fixes itself? My screen, like yours, is apparently always the culprit for battery time even though i have it set to auto brightness and have it so it turns off in 30 seconds.
the call quality is what i can't handle. this phone is great but if i can't make a phone call whats the point!? i'll be getting my 3rd replacement on monday =/
3rd? Wow. I had about 17 exchanges on the mytouch 4G (no joke) and was hoping that I wouldn't have to go through any on this phone. Was there anything special that you did with the phone? (ie charge before 1st use?). I'll probably just tell Tmo about the call quality and lag for them to exchange it. I hate that they won't take battery probs seriously and ask you to do a factory reset.
Sent from my HTC VLE_U using XDA
XstreamaticX said:
3rd? Wow. I had about 17 exchanges on the mytouch 4G (no joke) and was hoping that I wouldn't have to go through any on this phone. Was there anything special that you did with the phone? (ie charge before 1st use?). I'll probably just tell Tmo about the call quality and lag for them to exchange it. I hate that they won't take battery probs seriously and ask you to do a factory reset.
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
!! You sound like me. I lost count on how many returns I did on my mytouch4g. In fact... that's how I got my one s.
I b*tched and had so many returns they offered me whatever android I wanted (after threatening to cancel and not pay them sh*t and getting into an argument with their "customer loyalty" department when she tried to "upgrade" me by sending me a sidekick -_-) for free... so I waited until the release date of the one s and ordered it =3
Even though nothing too special must be done with these phones batteries I still let it get an entire charge before I started to play with it. The phone is perfect in every way and I honestly had no complaints until everyone I spoke to told me I sounded like I was muffled =/
My first phone - Everyone could hear me fine, i couldn't really hear them...everything was high pitched and muddy and buzzy sounding for me and it actually hurt my ears to talk to anyone
My second phone - The complete reverse. I can hear everyone fine but no one can hear me.
My third phone - I'll let you know... I'm stuck at work but I'll find out tonight.
(i still haven't sent any of my phones back in case todays phone is even worse.)
They don't take anything seriously -_- every time i call them I'm prepped for the argument because they never know wtf they're talking about. I always had to tell them "HEY...This is my 20th mytouch...CHECK MY ACCOUNT...(by then they just sit silently when they see i'm not lying)... i'm PRETTY SURE i know how to trouble shoot and reset my phone, no there isn't any water damage, so stop wasting my time and send me another phone so we can both get back to whatever the hell it was we were doing >_<" all of my rage.
EDIT:
Received my phone and the call quality isn't 100% but its SUCH an improvement from my other two devices. I'm keeping this one. It'll do. I can hear everyone (not as great as on my mytouch4g) fairly well without any muffled sounds and they can actually understand everything I'm saying. Finally! Definitely try and return your OneS.... i know it's a pain in the ass but it's worth it in the end =/
ToterPunkt said:
EDIT:
Received my phone and the call quality isn't 100% but its SUCH an improvement from my other two devices. I'm keeping this one. It'll do. I can hear everyone (not as great as on my mytouch4g) fairly well without any muffled sounds and they can actually understand everything I'm saying. Finally! Definitely try and return your OneS.... i know it's a pain in the ass but it's worth it in the end =/
Click to expand...
Click to collapse
Haha yup I was offered a sidekick too! I will never know how in the world they find a sidekick a "comparable model" to the mytouch4g and not a Galaxy S 4g at least.
I called about an hour ago, they said my replacement will arrive on Wednesday. They charged me a $5 fee though. I'll definitely charge that one for at least 8 hours and hopefully get more than 4 hours of heavy use out of it.
Sent from my HTC VLE_U using XDA
XstreamaticX said:
Haha yup I was offered a sidekick too! I will never know how in the world they find a sidekick a "comparable model" to the mytouch4g and not a Galaxy S 4g at least.
I called about an hour ago, they said my replacement will arrive on Wednesday. They charged me a $5 fee though. I'll definitely charge that one for at least 8 hours and hopefully get more than 4 hours of heavy use out of it.
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
My first one i had to foot the $5 too, but the other two it was more of a "you guys f*cked this up" type situation so they didn't bill me anymore for returns. Good luck =)
ToterPunkt said:
My first one i had to foot the $5 too, but the other two it was more of a "you guys f*cked this up" type situation so they didn't bill me anymore for returns. Good luck =)
Click to expand...
Click to collapse
Well I got my replacement Wednesday. Charged it for 13 hours and still have insanely weak battery life. Apart from that, my phone rebooted once while on my pocket and being unused. Then it was lagging during browser use and rebooted again. I'm pretty ticked off considering my mytouch experience with T-Mobile and HTC. At this point I might just return the phone, reverse my upgrade and cancel in November when my contract is up and I could get a good black Friday deal on whatever new iPhone Apple offers by then.
-Rant Over-
Sent from my HTC VLE_U using XDA
I have a normal quality whit stock rom. then i upgraded to maximushd and in call sound quality issues begin.
here is all i did, and no improvement until last step.
1. tried different radios. 1.13 and 1.15 and reflashing 1.20, no improvement
2. installed ElementalX 6.1 kernel and nothing
3. tried In-Call Quality Fix for Sense 5 here > http://forum.xda-developers.com/showthread.php?t=2482089
4. finally i tried flashing phone.apk from here : http://forum.xda-developers.com/showpost.php?p=46945481&postcount=1844
after 2 days, it seems the problem is solved.
So my wife's Droid X is about to kick the bucket. I'm able to get a Droid Charge for her for relatively cheap. However, I had the Charge when it first came out and remember having poor call quality, even with the EP4D update. Did the most recent update fix this? I've poked through the forums and haven't seen anything where people have said it has been fixed. Then again, maybe my old device was bad...
No it didn't fix it. As a matter of fact for some people, including myself the latest update made it worst. Many get a loud screech on the ear occasionally and data drops as well. But then again some have had no problem with their device
Sent from my SCH-I510 using XDA