Database Info

Data Connection issues?

I am wondering if anyone else has experienced issues with their phone taking way to long to establish a connection when surfing the internet. Some times when I click a link it will take for ever and sometimes not connect at all, of course when it does establish the link it is blazing fast. Typically when it cannot establish a connection I will just put my phone into Airplane mode and then turn Airplane mode off and typically after that it is able to establish a connection.
Thanks.

my phone often goes from good 4g reception to just showing two or three bars with no connection type (never auto switches to 3g, occasionally switches to 1x). just now it went from 4g to no connection type, so i dialed *#*#4636#*#* and tried turning the radio off and on, tried changing the radio mode to LTE only, cdma prl auto, and a couple of the other choices and it never seems to make a difference (always poor connectivity, sometimes total data drops, sometimes while tethering and sometimes when just using the phone normally). could just be LTE tower work in many areas, but im looking forward to an upcoming software/firmware update from htc or verizon.
Sent from my ADR6400L using XDA App

Sometimes when I lose connection, I just restart my phone and everything works again. Try that and see if it helps!

Smok3d said:
Sometimes when I lose connection, I just restart my phone and everything works again. Try that and see if it helps!
Click to expand...
Click to collapse
that did work
Sent from my ADR6400L using XDA App

I run into that quite often... sometimes it clears up after 20 seconds, others I have to disable and re-enable the data connection. I'm strictly in a 3G area, and it's done it with LTE on and off, as well as stock ROM and my custom ROM.

wrb123 said:
that did work
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Really? A $500 phone and you're ok with having to turn it off and on to maintain a data connection?
I've had several HTC phones, going all the way back to my WinMo phone, and this Thunderbolt has to be the worst HTC phone I've used to date.
On my second device, if I keep it, it'll only be to grandfather the unlimited 4G data plan.
Inconsistent data connections and force closes up the wazoo... Wow!

hecatomb said:
I run into that quite often... sometimes it clears up after 20 seconds, others I have to disable and re-enable the data connection. I'm strictly in a 3G area, and it's done it with LTE on and off, as well as stock ROM and my custom ROM.
Click to expand...
Click to collapse
Quickest way so far is use the free app called "Restart Connection" works for me like a charm....

aedillor said:
Quickest way so far is use the free app called "Restart Connection" works for me like a charm....
Click to expand...
Click to collapse
Well, I've got the quick buttons in the dropdown tray in my ROM, so it's just as fast... still, its something that shouldn't be happening in the first place.

jackoutside said:
Really? A $500 phone and you're ok with having to turn it off and on to maintain a data connection?
I've had several HTC phones, going all the way back to my WinMo phone, and this Thunderbolt has to be the worst HTC phone I've used to date.
On my second device, if I keep it, it'll only be to grandfather the unlimited 4G data plan.
Inconsistent data connections and force closes up the wazoo... Wow!
Click to expand...
Click to collapse
I never said I was okay with that, I just said it worked because I failed to mention doing that with success in my post
Sent from my ADR6400L using XDA App

My dig wasn't at you, no offense meant buddy. I'm pretty much fed up with this device and will most likely return and cancel contract.
I've had issues with data since day one and I've never had so many force closes on one device.
This is Verizons flagship 4G device and it's a POS.
I've been on Android since G1, iterated thru the OS with each release thru to Gingerbread on my N1.
Verizon has a rocking 4G network, HTC released a crap phone that was delayed for several weeks. I would have thought that by the time they RTM'd it would have been fixed, or at least better than it is.

jackoutside said:
My dig wasn't at you, no offense meant buddy. I'm pretty much fed up with this device and will most likely return and cancel contract.
I've had issues with data since day one and I've never had so many force closes on one device.
This is Verizons flagship 4G device and it's a POS.
I've been on Android since G1, iterated thru the OS with each release thru to Gingerbread on my N1.
Verizon has a rocking 4G network, HTC released a crap phone that was delayed for several weeks. I would have thought that by the time they RTM'd it would have been fixed, or at least better than it is.
Click to expand...
Click to collapse
It's cool, I know what you mean but I'm liking the phone... Occasional reboots don't really bother me that much - this is probably because sprint wimax is nonexistent pretty much anywhere indoors and is the most unreliable network connection ever. the evo was a solid reliable device, but it was worthless because of the network and i canceled sprint to come to verizon for the thunderbolt. im happy with it despite a few annoyances. once i root and cm is released this phone/network combination will be untouchable.
i felt more comfortable using dialup and praying the phone wouldn't ring and disconnect me than i did using sprint wimax. their 3g is slower than dialup in a lot of areas at the moment, too.
Sent from my ADR6400L using XDA App

This is driving me crazy also. My phone will constantly drop whatever connection it had (wifi, 3G or 4G) and just sit there with no data connection for a couple of minutes whereby I finally have to reset the radios and then wait while it cycles through 1X and then maybe 3G or 4G if I'm lucky. Or it just goes back to full cdma bars and no data connection. I don't have 5 minutes every time I want to check the internet or email to wait for the phone to reboot or reset radios or do whatever it's doing.
I had the EVO, and while the 4G wimax connection wasn't always stout, if you lost it you immediately grabbed a 3G connection that was solid. This delay/no data connection thing is making me think twice about switching to this phone. Love the 4G when it works, but it holds a connection way too infrequently for me to be useful, and I'm in LA where the service is supposed to be blanketed all the places I'm trying.

my sad experience with my samsung 4g :(

so!
got the samsung galaxy 4g the day it came out. i had actually gotten the g2 originally, and 13 days later, this phone came out and after holding it in my hands i had to have it. it was just... sexy.
so the day i got it i was so happy. i ended up paying nothing for it through a weird fluke situation on tmobiles part, which made it even better.
then the troubles started.
in getting the new phone i knew that although this phone boasts the speeds that it does there was no way i was going to get those speeds. i do a speed test. at the tmobile store (1/4 a mile away from a tower on a tuesday afternoon around 2 pm) i get ..... 0.03 down and 0 up.
....k.
so i give it some time to get used to my sim card and my usage. that's when i notice the battery. i had to charge my phone two times a day on light usage. i turn off all synching, including my google calendar and contacts to see if that helps the battery. meh, a little. but i'm still charging it at least halfway through the day, and i am not able to use my phone at work. that means from the time i unplug it ten minutes before i leave for work until 6 pm (11 hours later) my battery is at roughly 20% ... and i've done nothing on the phone whatsoever. i'm super sad about the battery life and still getting sad speed tests on my "4g".
then about a week after purchase more problems kick in.
pretty soon my picture messages aren't coming through. it's giving me messages i'm used to seeing on my iphone, something about the message size being too big to download (sorry, the wording has left my mind now that i am trying to document it all for you guys).
then i start getting no texts. and sending them is a joke. if i have less than three bars (i usually have two at home and my work building) i am not able to send. it will try and give me a failed message. pulling out the battery will usually fix it, but after a couple of weeks of that it gets used to that fix and doesn't work at all.
i go into the tmobile store.
they switch out my sim (which we had done once before) and at this point my phone doesn't recognize the new sim. the rep tells me i broke my phone (even though my phone at least recognized the previous sim) and tells me that i'll need a new phone, offering to sell me one for cheap. i leave, pretty irritated at the dude.
i go to work, call 611, they tell me my IMEI has never been active on my account. we activate it and lo and behold, my phone recognizes the sim (mmhmm). but still sending messages is still a joke. out of 10 messages i can usually get one to send. it's a sad ratio of sent to failed.
in addition, i am still charging my battery at least once to twice a day with hardly any usage whatsoever (what good is using a phone that never has service anyway?). i've turned off wifi at all times, 4g is off, everything synching is off. i'll take out the sim and put it in my iphone so that it's not constantly searching for service (which texting worked just fine on my iphone) and it STILL dies by the end of my work day - i am lucky if i get 12 hours of standby before having to charge it. i condition my battery with no luck.. it still sucks. i root it and set SetCPU to underclock down to 200mhz when idle just to see if that will help the battery. i get about 14 hours of standby on that.
so, after all of this and about two months later, i finally got a replacement phone today. after looking at the back of the new phone and the old one i discover something interesting...
my sim contacts have been broken this whole time! sad!
( i was going to link to the pic but can't since i'm a new user. )
now, has this new phone fixed my issue? well, for one i'm getting 4g speeds at my place (i live in downtown SLC, i should be getting them here!) for the first time ever and have yet to come across a "failed" message when sending texts. only time will tell but mostly i want to post this to let you know.. if you are having this issue this is NOT normal. talk to tmobile. troubleshoot what you need to and get that mother replaced!
(i'll report back on battery life tomorrow.)

Consider yourself lucky. I live in Murray, phone says 4G but my Vibrant pulls faster speeds on 3g. Lol
Sent from my SGH-T959V using XDA App

Honestly man I was in SLC a couple weeks ago with my 4g and the speed sucked compaired to here in Reno... I get 7mb up and 1.8 up avg with much higher peaks in Reno. Even at the gateway downtown SLC the 4g sucked at about 3mb upload and 750k up.
Sent from my SGH-T959V using XDA App

i need a new city

Vegas here. Even though they say we are one of the new turned up cities I'm still only getting 7mb down and 1.5 up on a typical day.
Here's something interesting though, when I upgraded from my G1 to my SGS4G they were supposed to update my data plan.
Logged into my TMO account and it still shows the G1 Unlimited data. Paying $25 instead of the $30.
My wife has a MT4G and her account did get upgraded to the 4G Unlimited data plan for $30 a month.
Possible my phone isn't going to get higher speeds based on the data plan still in my account? I'm doubting it, but I guess it's possible.

joedeveloper said:
Vegas here. Even though they say we are one of the new turned up cities I'm still only getting 7mb down and 1.5 up on a typical day.
Here's something interesting though, when I upgraded from my G1 to my SGS4G they were supposed to update my data plan.
Logged into my TMO account and it still shows the G1 Unlimited data. Paying $25 instead of the $30.
My wife has a MT4G and her account did get upgraded to the 4G Unlimited data plan for $30 a month.
Possible my phone isn't going to get higher speeds based on the data plan still in my account? I'm doubting it, but I guess it's possible.
Click to expand...
Click to collapse
i still have the g1 data plan as well, i wonder if that does have anything to do with it. i kinda don't want to ask though, the 5 bucks a month is small but nice to not pay
p.s. for all interested, my battery is at 48% with pretty consistent usage and synching on all day. schweet!

I would have callers t mobile right away and gotten a new phone overnight. I am not too trusting of in store employees. Most don't know how to troubleshoot a phone.
Sent from my Dell Streak 7 using XDA Premium App

ambeestar said:
i need a new city
Click to expand...
Click to collapse
You can have my city.... except I don't have a city.... it's just a trailer park in the middle of nowhere. But then I get better speed here than I can in the nearest two cities, a ripping 16KB/SEC on a good day, on "AMERICAS LARGEST 4G NETWORK" I spend almost as much time downloading as I do talking to tech support. Then that's another story.

Your data plan will not affect your data speeds in any way.
As for the phone showing 4G and having another 3G device pulling better speeds. The cause is that you are not in a true 4G area. The GS4G does not have an icon for 3G, even if it did, the phone cannot distinguish between 3G or 4G due to the fact that HSPA+ is still 3G hardware on the tower, but provides 4G speeds via software in the base station and the backhaul of the network.

I don't see how you are getting such bad speeds. I live in Kaysville, only 20 minutes from SLC and my average DL speed is usually around 5.0mb/s. The fastest I have gotten over 4g so far is 8.8mb/s.

yentlequible said:
I don't see how you are getting such bad speeds. I live in Kaysville, only 20 minutes from SLC and my average DL speed is usually around 5.0mb/s. The fastest I have gotten over 4g so far is 8.8mb/s.
Click to expand...
Click to collapse
If you are lucky enough to have a 3 or 4G tower in your area you will likely have good download speed. My download speed sucks. TMO's network is full of holes.... DEAD zones. Even in large areas like Los Angeles, CA. They have a long way to go before their network will catch up with the others.

DelinQuentisDQ said:
Your data plan will not affect your data speeds in any way.
As for the phone showing 4G and having another 3G device pulling better speeds. The cause is that you are not in a true 4G area. The GS4G does not have an icon for 3G, even if it did, the phone cannot distinguish between 3G or 4G due to the fact that HSPA+ is still 3G hardware on the tower, but provides 4G speeds via software in the base station and the backhaul of the network.
Click to expand...
Click to collapse
I'm confused by this due to my dell streak 7 actually showing 3g and 4g at different times.

DelinQuentisDQ said:
Your data plan will not affect your data speeds in any way.
As for the phone showing 4G and having another 3G device pulling better speeds. The cause is that you are not in a true 4G area. The GS4G does not have an icon for 3G, even if it did, the phone cannot distinguish between 3G or 4G due to the fact that HSPA+ is still 3G hardware on the tower, but provides 4G speeds via software in the base station and the backhaul of the network.
Click to expand...
Click to collapse
I actually get 3g , 4g, edge, and g.
Sent from my SGH-T959V using XDA Premium App

Bl4ckpheniX said:
I actually get 3g , 4g, edge, and g.
Sent from my SGH-T959V using XDA Premium App
Click to expand...
Click to collapse
The GS4G does not even have an icon to represent 3G.
Please, if you can, provide a screenshot.

DelinQuentisDQ said:
The GS4G does not even have an icon to represent 3G.
Please, if you can, provide a screenshot.
Click to expand...
Click to collapse
I will have to do it Monday, cause it only happens when I leave my office building. When I am in my office building I will often go into data roaming through at&t. This may have something to do with why it shows up. But it is there.
If you truly doubt it. Go to the market and download ninja morph. Then use it to make a copy of your framework-res.APK. From there open the COPY that you made. Look in framework-res.apk\res\drawable-hdpi-v4
Do not try and look in the actual phones framework-res.apk. Because it will break a couple things and you will have to re-flash. But if you make the copy it will automatically extract the apk and you can view the files with your computer.

DelinQuentisDQ said:
The GS4G does not even have an icon to represent 3G.
Please, if you can, provide a screenshot.
Click to expand...
Click to collapse
that my friend, you are wrong on.
I get the 3G icon on my elevator everyday before and after work.

4g
I always get 4g in the missouri area and I get 13mbps

Am I the only one with connectivity problems?

I mean WTF? I have almost full bars and 4g symbol but I can't get online or the market will say data connectivity is fuked. Or sometimes it's just insanely slow.
What gives?
I will try it a few times and it works perfect and it's like this everywhere in town.

You are not the only one.

moshe22 said:
You are not the only one.
Click to expand...
Click to collapse
Good to know
This blows, WTF. . . . My HD2 flies when this thing just croaks. It just hangs and waits for who knows what.

Welcome to 4G.... The G stands for Gullible.
Seems that when the 4G icon is displayed means that you have a 4G signal, however I don't think means you have a connection.
When I do get a 4G connection, life is great.
It appears to me that there are several bugs switching back and forth between wifi/4g/2g that is causing many issues.
samson_420 said:
I mean WTF? I have almost full bars and 4g symbol but I can't get online or the market will say data connectivity is fuked. Or sometimes it's just insanely slow.
What gives?
I will try it a few times and it works perfect and it's like this everywhere in town.
Click to expand...
Click to collapse

This is horse crap. The connectivity rotts, I meat rotts. . . . .The best speed I got so far was 3,000bps. But my other phone is at a constants 28.
And the worst part is not the speed, it's just spotty. Sometimes I get like 700, this is not cool.

I have never had this issue.
I rarely ever lose 4g and I constantly have fantastic speedy connections.
I have never had a phone hold a connection as well as this phone.
(iPhone, BB, Nexus One, HTC HD7, etc..)

diablos991 said:
I have never had this issue.
I rarely ever lose 4g and I constantly have fantastic speedy connections.
I have never had a phone hold a connection as well as this phone.
(iPhone, BB, Nexus One, HTC HD7, etc..)
Click to expand...
Click to collapse
Word, I never lose the 4G symbol. Yet, there is no connectivity.

Did any of you guys happen to skip the initial setup for your phones? That has been found to cause a lot of problems relating to signal and connectivity. Try factory resetting and NOT skipping the initial setup if you skipped it before.
Edit: My phone is running great now, but once I did skip the initial setup and it was being really wonky.

Initial settup:/
I strongly doubt it. . . Just what I think.

Make sure T-Mobile is using the right internet for 2days they had blackberry web I noticed that while looking into the myaccount app
Sent from my LG-P999 using XDA Premium App

I had an issue as well.
T-mobile had set up my device wrong, they put me under a "unlimited text / talk" plan with a "mobile wifi data only" option, ie: zero data on 3g/4g.
After a 15min phone call to support it was corrected but as some people know already, the promotion I'm under (and what is being advertised), which is the $79.99 unlimited text/data/talk plan, the data limit is 2 gigs a month.
Its 2011 ffs. 2 gig's is stupid low.

I was using my G2X with no issues until today. everything that uses data connection is slow and times out. when i connect to a wireless connection it is blazing fast. I don't think i skipped the initial set up i don't see why i would but i am going to reset and do it again and see if it helps, Battery life is also terrible i have not been using my phone for much today and its is already at 20% and i unplugged it at 9am , my HD2 at this point is looking good.

So strange, today the connectivity is real good(2k down) I also have SPB 3D installed and the battery is awesome so far. 6 hours and I am @ 69% with a lot of use.

I'm having this same problem and I'm pissed. Calling tmobile is a pain in the ass nowadays and I'm about to tell them to shove this phone up their ass!!!!

My question is this: Will a new ROM(when it comes out) fix this BS?

[Q] Data Throttling

When Tmo is figuring out if you have used your 2gb's of "full speed" data, are they actually deciphering if you were using 4g or 2g? I would assume they can't and they are just counting all data (besides wifi) until you hit 2gb's and then throttling you.
Anyone have any info on this?

If you're hitting 2GB on 2G alone that'd be pretty amazing!
If you're talking about using 2G when you don't need full speed to save your quota, it'd still count I think, but at least it wouldn't get used up as fast!

I believe that's correct, meaning if you use 1GB of your plan on a 2g connection, it would still count towards that "full speed" quota.

Of course it counts towards your data limit.
Throttled speeds are lower than 2g speeds; therefore, 2g can be called high speed.
"High Speed" is a relative term.
Sent from my LG-P999

Thanks guys.

Yeah it goes towards the total.
If you really want to get yourself pissed off try this: setup a proxy server on a machine, then do all your internet traffic on your phone via your proxy. You'll find that t-mobile is off (in their favor of course) by about 18%. I'm working on a paper now that I hope to put online soon that shows all the logs and how t-mobile is RIPPING US OFF on what they SAY we use and what we REALLY use.

How are you taking into account all the data the core and downloaded applications the os pulls.?

ramirez3805 said:
How are you taking into account all the data the core and downloaded applications the os pulls.?
Click to expand...
Click to collapse
cause I have everything passing though a proxy.

Hope you know your tests are going to be inaccurate. Not going to go into detail but you are forgetting something. T-Mobile isn't ripping you off and they have no control over this.
Sent from my HTC Sensation 4G using Tapatalk

I have a unlocked g2x on cincinnati bell and they throttle at 5gb, which is better but still sucks. I was looking on my account online and my data usage was going up even on days I was at home all day, connected to wifi. I called customer service and found out that even if you are connected to wifi, if you have mobile data turned on in settings it still counts on your mobile usage data. Only way to use wifi and not have it count on your mobile usage is to turn mobile data off when using wifi. A bunch of bs if you ask me! You may want to check with tmobile and make sure this is not the case with them as well.

Also, there is a fix I found that is suppose to work with tmobile to disable the throttling. It has to do with altering the services.jar file on your phone. I tried it on my phone and it didnt work, i figured because cincinnati bell is using a different method to throttle people that tmobile uses. U may wanna look into this so after u get throttled u arent stuck with a unusable phone for the rest of the month. When i was throttled i could barely send email it was so slow! google 'disable data throttling on g2x' to find how to do it.

4G Throttle?

I'm on Verizon and I was under the impression that they did not throttle the 4G network, but lately, I have been getting very slow speeds (on the order of 3G speeds) and have been unable to connect to 4G in locations that I usually get four 4G bars.
I have not rooted or modified my phone in any way.
Has anyone else experienced this?
Sent from my SCH-I535 using xda app-developers app

Morphinity said:
I'm on Verizon and I was under the impression that they did not throttle the 4G network, but lately, I have been getting very slow speeds (on the order of 3G speeds) and have been unable to connect to 4G in locations that I usually get four 4G bars.
I have not rooted or modified my phone in any way.
Has anyone else experienced this?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
http://support.verizonwireless.com/information/data_disclosure.html
Will I be affected by Network Optimization?
Only a small percent of customers will be affected. To be affected, you must be:
A data customer on an unlimited data plan;
Have a 3G Verizon Wireless device (if you have a 4G LTE device you will not be impacted); and
Among the top 5% of data users in a given month.
So the short answer is: you should not be throttled. I'm at 40GB for my data plan this month. I had problems with my home DSL and it has been out for awhile, so I do everything from my phone. We've had LTE for almost 3 weeks here and I have been able to run speed tests daily that exceed 30Mbps down.

Hmm, then I suppose there's something actually wrong with my connection. Hanks for that.
Any ideas as to how I can resolve these issues? I've been stuck on 3G.
Sent from my SCH-I535 using xda app-developers app

Morphinity said:
Hmm, then I suppose there's something actually wrong with my connection. Hanks for that.
Any ideas as to how I can resolve these issues? I've been stuck on 3G.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Check your APN settings.

I was having the same issue. I rebooted my phone a few times and that didn’t work. I was literally walking into a Verizon store to have it looked at when I decided to run another speedtest so that I wouldn’t look stupid. It went from usually getting 4mbps down to 35mbps down. I went ahead and took it in and they said nothing was wrong with it. I took it home and since then I’ve been getting 20mbps down consistently. This is weird considering I’d been getting 4mbps down since I got the phone.

psycho_asylum said:
Will I be affected by Network Optimization?
Only a small percent of customers will be affected. To be affected, you must be:
A data customer on an unlimited data plan;
Have a 3G Verizon Wireless device (if you have a 4G LTE device you will not be impacted); and
Among the top 5% of data users in a given month.
So the short answer is: you should not be throttled. I'm at 40GB for my data plan this month. I had problems with my home DSL and it has been out for awhile, so I do everything from my phone. We've had LTE for almost 3 weeks here and I have been able to run speed tests daily that exceed 30Mbps down.
Click to expand...
Click to collapse
Good to know, thanks for this information. I was wondering since I have been doing some tethering. I might be up at 8-10GB in a big month but nowhere near 40GB.

I've consistently managed 20-30 Mbps when I drove to an area with 4G, but recently, it hasn't wanted to go over 3 Mbps. Additionally, quite often the data connection (and occasionally my calls) have been dropping. I'm not sure if it's a phone problem, a tower problem, or what.

I've noticed the same thing. My phone got 18mb/s down when I first got it, now it's only around 5 I think.

Reviving the thread now that 4G LTE unlimited data owners are affected. Show your support and send this guy a quick note. Please do not allow VZW to "throttle" unlimited 4G LTE plan owners. He is on our side. Don't enter a BS email address.
http://www.fcc.gov/leadership/tom-wheeler-mail