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[Q] buggy Focus... anyone else?

Hi all, my Focus was doing some weird things, including sporadic reception issues, so I went to an ATT warranty center and got it replaced. Unfortunately, this phone has the same issues AND more.
First of all, about half the time, if I go somewhere with NO reception, and then enter an area with reception, it won't find reception without turning the phone off and on, even if I toggle the data network in the settings. This is especially annoying because my office has no reception in the cafeteria/main entrance, yet my cubicle does. My old phone did not do this.
Second, on my first Focus, I picked a SMS sound on day one, after a few months, I changed it to something else. about 15% of the time, it would play the original sound, then immediately play the second one... Well this phone is doing the SAME thing, but I've only used one SMS tone. I find this especially puzzling.
Third, this phone occasionally won't flip from horizontal to vertical and vice versa. It seems like whatever mechanism tells the phone the way it's oriented is broken.
Fourth, yesterday, my phone went from a 100% charge to 0% and a warning that it was critically low. I took the battery out multiple times, and when it was plugged it, it would show that it was charging, but then not gain anywhere on the status meter. After pulling the battery for like the 10th time, it came up as 100%.
Has anyone else experienced any bugs like this?
This will be the 4th time I've gone into the ATT warranty center... I am the type who is always rational and polite, but this is getting annoying. I hope ATT gives me a credit or something. I wish I could get a NEW phone and not a warranty replacement refurb that is clearly not working like it should.

I've never experienced anything like what you're talking about. As far as orientation not switching, it does happen if say I take a picture in landscape mode, then MMS the picture to someone and turn the phone upright as I enter the message.

rmcgraw said:
I've never experienced anything like what you're talking about. As far as orientation not switching, it does happen if say I take a picture in landscape mode, then MMS the picture to someone and turn the phone upright as I enter the message.
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I get that too, but I'm talking about IE and other instances. Guess I should have mentioned that.
Thanks for weighing in!

never also with my focus....what u do to urs jw lol

I have the same reception problem. Everytime I go into my gym I lose AT&T and have to reboot. It started happening the minute I did the March Update.
For everything it fixed it broke something else for me.

I think your issues are hardware flaws,rather than software bugs...just change to another device.I think they should allow you to do so as long as the value of the plan is equal.

bertstare said:
Second, on my first Focus, I picked a SMS sound on day one, after a few months, I changed it to something else. about 15% of the time, it would play the original sound, then immediately play the second one... Well this phone is doing the SAME thing, but I've only used one SMS tone. I find this especially puzzling.
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Hi, I don't have a focus but have noticed this on my HTC Mozart so am wondering if it could be a software bug?
My phone seems to either pick a SMS tone at random, play 2, one after the other, or not play one at all depending how its feeling that day and depending if I'm using the phone when a message comes in lol!
Sent from my 7 Mozart T8698 using XDA Windows Phone 7 App

dov74 said:
Hi, I don't have a focus but have noticed this on my HTC Mozart so am wondering if it could be a software bug?
My phone seems to either pick a SMS tone at random, play 2, one after the other, or not play one at all depending how its feeling that day and depending if I'm using the phone when a message comes in lol!
Sent from my 7 Mozart T8698 using XDA Windows Phone 7 App
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I've noticed that with mine (HTC Arrive) it plays the 10th ringtone by default whenever the phone is facing up or flipped over. But when it's flipped over and the first ringtone plays then you flip it over, the screen lights up and then the second ringtone plays (I think its ringtone 5). Weird...

Well, the warranty center swapped out my Focus. I told them it had "a reception issue," but did not explain what it was, and then told about how the phone screen was not rotating depending on how it was oriented. Guy went into the back, presumably to check out the issue, and he came back saying that he confirmed it was not rotating properly, so he gave me a new one. He didn't even care to hear about the other issues. I've been into the warranty store multiple times in the last two weeks, and every time they've said that the Focus is not typically a phone that comes in with issues... so we'll see what happens.
Of note, the guy who gave me a new phone did not set it up properly, so data was not working. I had to call customer service to get my IMEI number updated. I politely explained how much of a hassle this has been and was given a $25 credit on my account.
I'm back at my cubicle at work, so I've gone through the basement with no reception, and it was able to find the network on its own when I got out of the dead zone... hopefully that means this phone is working properly.
However, I am moving to a new house in mid June, and I am 99% sure the house is in a dead spot... urg. If it's as bad as I figure it will be, I guess I'll see if AT&T will give me a free microcell AND free service for it; otherwise, I'll have to switch to Verizon.
Thanks for weighing in everyone. It seems like there is some sort of ringer issue because others are reporting it too.

I have the reception issue too, have to reboot the phone to fix it however, I haven't experienced any of your other issues (samsung focus here)
Maybe they are giving you your old phone (refurbished) and u just keep getting the same phone over and over again. (doubt it, but you never know)

[Q] Music just stops!

So I have the Charge, it's stock. I've added a few apps but that's it. Here in the last couple of weeks when playing Pandora or the music loaded on the phone it just stops. It doesn't exit the player, just stops. At first I thought it was just Pandora, so I tried to listen to my music loaded on the phone and it does it as well. Does anyone know what's going on? It didn't do that before. I don't know what's changed, Maybe an upgrade?
Any thoughts?
Thanks
Bryan
Oh, and this will happen with the screen on or off.

Had the same issue on stock, Pandora would act as though I had paused it. I would just tap pause and it would resume playing again.
Oddly, I have not had the same issue since flashing the EP3HA debloat & updated kernel.

Same issue here. Just hit play and continue listening. It doesn't happen all that often.
Sent from my SCH-I510 using XDA App

Please use the Q&A Forum for questions Thanks
Moving to Q&A

I went to the last place on earth to get answers A VERIZON STORE, and they called the tech people and there have been no known complaints about this. They suggested a hard reset. I've been listening to my music (loaded on the SD card) and it's stopped at least 5 times. I think it's the player. IDK.
I wander? I know that if you unplug the speakers/headphones it will pause the music. I wander if the connector on the phone isn't getting hot or something and disconnecting. I'm gona listen to it on the speaker and see if it still happens.

I get it all the time
Sent from my SCH-I510 using xda premium

sounds like it could be a number of things: bad audio chip, bad 3.5mm connector (either in the phone or headphone plug is defective/not enough rings or whatever on connector to work properly), could be the Pandora app or music player app being retarded... you would have to try different headphones, different apps, using your headphones on another Charge if you could and see if it still happens, clearing app data/cache or uninstalling/reinstalling the apps... idk just my 2 cents, I've never had audio problems on my Charge

Normally I'd agree, however like I said this just started. I've used this particular speaker set from day one. I bought this phone the day they came out and I've used the music player and pandora from the day I bought it. I just started having this issue last week. To day, on the way home (hour drive) I let the mp3 player play through the speaker. By the time I got home it stopped. But not in the normal way. There was no sound but the player was still playing. I stopped it and then restarted and it still had no sound. I made a call using the speaker and that worked. After the call I tried the audio again and what do you know, it worked. So that really doesn't tell me anything lol.

So I gave in and did the hard reset. And as I thought, nothing changed. It still stops playing. The only difference is now I have to redownload my apps. I think I'm going to set up my video camera and let it record it and then take it into the store. That way they can see that it does it with both internal and external programs. Then see what they say. I do have the insurance, I wonder if they would change it out?

Hughes4123 said:
So I gave in and did the hard reset. And as I thought, nothing changed. It still stops playing. The only difference is now I have to redownload my apps. I think I'm going to set up my video camera and let it record it and then take it into the store. That way they can see that it does it with both internal and external programs. Then see what they say. I do have the insurance, I wonder if they would change it out?
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sounds like its defective hardware then, maybe the sound card's going out... and they should be able to switch it out under warranty so you don't have to pay the deductible or whatever for Asurions insurance claim
blazing through on my 4G Droid Charge

Samsung wants me to send it in, but this is the only phone I have. I do have the insurance from VW so I guess I'll be seeing them this weekend.
Oh, here is a funny.
So I e-mailed Samsung and explained my issue. I was told to transfer the music to the phone that way we could see if it wasn't the SD card.

Saw this thread and figured I'd chime in.
I'm having very similar issues for the last few months with any audio software:
-Listen
-Rhapsody (I have a subscription)
-Pandora
-Music player (from Google)
Doesn't seem to matter if I'm playing media off of SD or streaming. For a while I thought it was the overzealous stock task killer. I was running bone stock 2.2 when these issues started occurring. Tried a factory reset, formatted SD card to no avail. That failed to fix it... I rooted and flashed 2.3.5 with imoseyon's kernel but that didn't do the trick either (but I love how the phone runs now).
I went into a Verizon store to see if they've seen similar complaints. Rep looked at my phone and searched for any similar complaints in the database but found none. He went ahead and ordered me a refurb to swap without too much fuss.
Guess we'll see what happens next.

I've been having "skips" while listening to mps3 or streaming music myself. I tried several players off the market plus Rhapsody and Spotify. In an hour I would get 5 or so skips if not more once in a while. Skips kinda like how a cd player would back in the day.
I finally had enough with it (and data and gps issues) and called in today. Told them I already did a hard reset so the rep just sent me out a new phone. I'll see how it works out. The second it gives me issues I will just call back in for another Charge.
Heaven forbid but if I go through 4-5 handsets I am requesting a Droid Bionic. They seem to have their own issues but Moto has came out and said their OTA fix is coming in 30-60 days. I've yet to hear about an official OTA for the charge yet and its damn near the end of the year...

Just received my new device while at work. Immediately popped in the sim and sd card from my old phone and downloaded Pandora to stream at my desk. Songs kept played for hours non stop with no issues.

Everything was fine until I started installing apps. Pandora continues to pause at random.
ratgoo said:
Just received my new device while at work. Immediately popped in the sim and sd card from my old phone and downloaded Pandora to stream at my desk. Songs kept played for hours non stop with no issues.
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I noticed dropping data coverage caused this
Sent from my SCH-I510 using xda premium

Is there a Mic off function somewhere?

My internal microphone isn't picking up any sound at all.
Is there an off button somewhere?
I don't see anything in the settings regarding the microphone,
and I've already tried rebooting the device, uninstalled touchpal & swype and then rebooted.
The only thing I can think of is to reset the device to factory settings (which I've not yet figure out how to).
But if anyone has any suggestions regarding this...

manhattan212 said:
My internal microphone isn't picking up any sound at all.
Is there an off button somewhere?
I don't see anything in the settings regarding the microphone,
and I've already tried rebooting the device, uninstalled touchpal & swype and then rebooted.
The only thing I can think of is to reset the device to factory settings (which I've not yet figure out how to).
But if anyone has any suggestions regarding this...
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Hi Manhattan. As far as the mic goes, i'm not sure. But for a factory reset just go to settings then backup/reset then at the bottom it should say factory reset.

darkwolfelite said:
Hi Manhattan. As far as the mic goes, i'm not sure. But for a factory reset just go to settings then backup/reset then at the bottom it should say factory reset.
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Welp, I have done a factory reset. I have sacrificed all my apps, settings and what not (unchecked the restore apps option) -and it was all for naught. The mic still doesn't record, and I have no idea why or what to do about it.
So what now?
I just purchased it less than three weeks ago,
and now I'm going to have to take it to Samsung and wait a few months to get it back?
What a piece of garbage this tablet is turning out to be.

Have you double checked all your various volume settings? Tried a different recording app or settings?

Thanks for the replies.
I have checked the sounds settings, to the best of my ability. I tried several apps (including the phone -which is the part that makes me most irate about it).
I suppose there could be something I could have overlooked,
but I would imagine the factory reset would have nixed anything I may have overlooked．
I'm so furious at myself for purchasing this, I just want to smash it to pieces.
Alas, that wouldn't solve anything, but leave me out the money I wasted on it and not have even this piece of sh*t to show for it.

Wow. Just return it or sell it. No need for drama.

toenail_flicker said:
Wow. Just return it or sell it. No need for drama.
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How can you say there is no need for the drama? Of course there is a need for the drama. The store where I purchased it has a ten day return policy. After that it's on the warranty to handle gripes. I needed the tablet for reliable and consistent use starting September 10th (tomorrow) and I purchased it on the 23 of August. That's sixteens days ago, which means my options are to send it to Samsung -and wait for however long it takes for them to get back to me.
Selling it as is... wouldn't that be a little dishonest to the buyer and costly to me?
What a more suitable setting for the drama, than this one?
I totally think this is worthy of busting out some wardrobe and props...
break out the orchestra, maestro!

Okay, but seriously... No one else is experiencing this?
I mean it's not exactly like I toss my tablet around or anything.
I can't figure out why the mic isn't working.
Is there no way to determine if it's hardware or software?
I haven't even rooted the thing.
I've done nothing but put it in a case that keeps it well sheltered.
Are these things just really of such poor build quality?
Anyone?
Anything?

manhattan212 said:
Okay, but seriously... No one else is experiencing this?
I mean it's not exactly like I toss my tablet around or anything.
I can't figure out why the mic isn't working.
Is there no way to determine if it's hardware or software?
I haven't even rooted the thing.
I've done nothing but put it in a case that keeps it well sheltered.
Are these things just really of such poor build quality?
Anyone?
Anything?
Click to expand...
Click to collapse
Try and connect your headphones that came with your note and use an app that utilises the microphone, if this works, you probably have one with a faulty Mic or if it worked before, it has developed a fault.
As you seem to be the only one reporting the Mic not working, it may be that you do indeed need to send it back to Samsung if you cannot take it back to the retailer that you purchased it from . If I were you, I would try and take it back to the retailer and explain to them that you understand that it is a few days past their returns policy however if you speak to them nicely, they may exchange it for you out of good will.

HasC said:
Try and connect your headphones that came with your note and use an app that utilises the microphone, if this works, you probably have one with a faulty Mic or if it worked before, it has developed a fault.
As you seem to be the only one reporting the Mic not working, it may be that you do indeed need to send it back to Samsung if you cannot take it back to the retailer that you purchased it from . If I were you, I would try and take it back to the retailer and explain to them that you understand that it is a few days past their returns policy however if you speak to them nicely, they may exchange it for you out of good will.
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Click to collapse
With the headphones on, the mic from the headsets works just fine.
I'm in China...
There is no "good will" here.
Here it's all about the money -cutthroat.
Any outs the store can take, the store will take.
If it's one hour over the tenth day;
It's going to have to go to Samsung.
Thanks for the reply

Audio Issue Questions?

I'm having a few Issues with audio on my pixel that I'm having a hard time finding answers to.
1. The biggest issue that I'm having the hardest time finding info about is this; when listening to music through my headphones after about 5 seconds there will be a pop, the all the audio on my phone will stop working completely. no, mic, no assistant, no headset, bluetooth, speakerphone, or speaker in general.
2. Often, my pixel will just not detect headphones at all. or detect them, then play no sound.
3 Sometime only the mic stops working. I know this one is common in android in general.
A reboot fixes all these things, but the headphone pop happens every single time. I'm talking with support now and they want me to factory reset the phone, so we'll see what happens after that. My questions are if any of you have found fixes, and if the problems happen on custom ROMs. And Does ROMing void the warranty on this phone?

Did you buy your phone from Verizon or Google? The pop and audio dying compare results of a poorly made headphone plug. Check with another pair of headphones and see if you get the same results unless you already have. If the alignment is slightly off it could be shorting across contacts although I don't understand why would work for a short period of time and then stop.

I had the issue with several pairs of headphones and auxillary cables. I talked with Google support and they had me factory reset the phone, and that seems to have fixed the headphone jack issue. The other issues still persist with the mic and call problems though.
The guy from Google support doesn't seem to be getting it. I told him that I'm still having issues the other stuff, but he keeps asking if I tried other headphones. This is the 5th time he's asked.

Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.

I'm having an issue from time to time where the phone speaker at the top stops working when taking a call. Only happened twice in 3-4 months. reboot fixed it... ugh..

That's how mine started. Now, o times out of ten I have to restart my phone and pray that my phone likes me that day to make a phone call.

Figured I would pop in here guys. Had a Pixel since launch and have had myriad problems, mic stopped working and couldn't make calls, headphones not being recognized. Factory reset didnt help, safe mode no help, etc. Scoured the net and found on google product forums a possible solution, tried it and so far it has worked.
https://productforums.google.com/forum/#!topic/phone-by-google/4kyIdArEve8
basically go to clock app, find alarms and delete them, then delete data and cache from clock app and reboot. worked a charm for me, try it out.

I'll give this a shot. How long has this been working for you?

Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?

chadhoard said:
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
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Occasionally. Typically a reboot fixes it for me.

magicCrazyThing said:
I'll give this a shot. How long has this been working for you?
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meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.

CaddymanLNL said:
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
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I'm just waiting until I get another screen ordered for my MXPE to swap my pixel. If that one has issues too I'll probably just try to get my money back. I love this phone, but that's not an issue I can handle.

magicCrazyThing said:
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
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I have the exact same issue Are we sure it's a hardware problem?

d3sm0nd said:
I have the exact same issue Are we sure it's a hardware problem?
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If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol

magicCrazyThing said:
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
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Then i'm ****ed because I bought off ebay and I nobody can exchange my phone. I have to send it to Google and wait probably weeks until I get a new one. :crying:

Phone ceased working, causes Pixel to Reboot

As of Saturday, my Pixel refuses to make or take phone calls. It seems to work flawlessly in all other regards.
If I get a phone call it takes a long time to acknowledge that I've selected to answer the call. I can then neither hear the other person, nor can they hear me (no line noise, complete silence). If I choose to hang up, the Phone app ceases to work, and within a few minutes the whole phone reboots. Making call doesn't even get that far, as as soon as I initiate the call the phone app ceases, and again, within a few minutes the phone reboots.
I chatted with Google Pixel Help twice yesterday. They checked a bunch of things with me, then suggested a factory reset when those didn't work. Yesterday, the issue only seemed to occur after the phone had sat idle from a reboot for a while. So initially after the factory reset things were working. When I got home, however, the problem persisted, and was now occurring every single time the Phone app was used. It's now 100% reproducible:
https://youtu.be/5YSJpLVBR1A
https://youtu.be/sENelMnE4eI
I've tried using 3rd party dialers, but they all seem to throw over to the stock phone app as soon as the call is made. I have no idea what happened.
Google hasn't been helpful, as their support person said I'm out of warranty (purchased in late-Oct. 2016), and thus have to deal with Telus. I have I feeling I know how that's going to go (ie: not well).
Anyone else ever experienced anything like this?

Happend to me too.

I just got an email back from the Google Store Support manager. She just reiterated that the phone is out of warranty and suggested that I visit UBreakIFix to see about getting it repaired.
Overall, I'm quite unimpressed with Google's support on this. If I have to replace the phone, I'm seriously going to consider something other than Google.

saltorio said:
I just got an email back from the Google Store Support manager. She just reiterated that the phone is out of warranty and suggested that I visit UBreakIFix to see about getting it repaired.
Overall, I'm quite unimpressed with Google's support on this. If I have to replace the phone, I'm seriously going to consider something other than Google.
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Click to collapse
Well I mean if the phone is out of warranty they are following the same guidelines literally any other manufacturer would. Their response is kind of a non-problem and your reaction is kinda poor. Anyways for now try rolling back to the factory image before current and then updating back to current, might do something.
Edit: preferably keeping the -w intact but you can try dirty flashing it first