Smatphone plan change talk... - Thunderbolt General

Saw this over at tbforums.com and thought it was VERY important to share
Current Verizon Subscribers Get To Keep Their Unlimited Data Plan Afterall?
Jun 21, 2011 - 5:17 PM - by wicked
If you want to get in with Verizon’s current data plans but aren’t a current smartphone subscriber, you better hurry up an get with the program before the rumored July 7th change to tiered opricing. The date isn’t certain, but a Verizon spokesperson has confirmed that the new data plans uncovered yesterday will indeed go into effect this summer. If you are a current subscriber, you may be in luck, however, as DroidLife has uncovered some info that suggests your old data plan (unlimited data included) will be grandfathered in past the cut-off date. What’s more, those same data plans should even live on through contract renewals and upgrades for as long as you are a Verizon subscriber.
The writing is on the wall, but take it as a rumor for now. We won’t know exactly how Verizon’s new data plans will shake out until they become official.
Droid -Life

Welcome to last week my friend

Lol, damn this was so last week.
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Apparently people already have their contracts or sign up before July 7th will be grandfathered into that plan. Even after our 2 years end, we're still allowed to keep our data plans. That is until they change that policy
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mbrown3460 said:
Welcome to last week my friend
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Welcome to a new Week!

ddgarcia05 said:
Lol, damn this was so last week.
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And damn, this is a new week, I don't have the time to read EVERY Blog on EVERY site nor do I work for Verizon

It was inevitable as more and more people are using smartphones especially for business that wireless service providers would find a way to make as much money as possible. Seems likely that unlimited minutes will probably become the norm and you pay for your data usage in tiers instead of the talk time.

wow verizon is already the most expensive " data package" out there... guess i got my phone just in time... i heard this before the TB was release that ppl with a TB will be grandfathered in the old data package pricing...

04CiviCon20s said:
And damn, this is a new week, I don't have the time to read EVERY Blog on EVERY site nor do I work for Verizon
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Not dogging you just thought it was funny. Take a look at buzzbox in the amazon market it pulls android tech news from a handful of android sites and feeds them to your phone. No having to add sources just pick from the ones already listed. And it's free.
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Related

4G Unlimited Will Be Grandfathered In

lookie lookie
http://www.engadget.com/2011/06/21/verizons-tiered-data-plans-wont-affect-grandfathered-customers/
Very nice.
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That's awesome news.
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Damn straight.
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So what happens to people on a Family Plan? I recently upgraded to a Thunderbolt. However, my sister's phone (on my account) is not a smartphone.
Will all the lines on my account be able to get the upgrade unlimited price, or just those which are smartphones at the time they issue the new tiering prices?
Robertjm said:
So what happens to people on a Family Plan? I recently upgraded to a Thunderbolt. However, my sister's phone (on my account) is not a smartphone.
Will all the lines on my account be able to get the upgrade unlimited price, or just those which are smartphones at the time they issue the new tiering prices?
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if you have the family share plan, the secondary line being changed shouldn't require any changes, since the way the plan is billed is a majority is billed to the primary line, all of the features and services are billed to that line. the secondary lines pay $9.99 for access to that family plan the primary line has. idk how data plans work on family share plans anymore. on my plan, each data plan is billed separately.
do they offer a family plan that includes shared data now? it's been awhile since i've had anything than a smartphone on any of my lines so it never comes up.
patches152 said:
if you have the family share plan, the secondary line being changed shouldn't require any changes, since the way the plan is billed is a majority is billed to the primary line, all of the features and services are billed to that line. the secondary lines pay $9.99 for access to that family plan the primary line has. idk how data plans work on family share plans anymore. on my plan, each data plan is billed separately.
do they offer a family plan that includes shared data now? it's been awhile since i've had anything than a smartphone on any of my lines so it never comes up.
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They don't offer shared data, yet. It's supposed to be coming soon though.
g00s3y said:
lookie lookie
http://www.engadget.com/2011/06/21/verizons-tiered-data-plans-wont-affect-grandfathered-customers/
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I've been with Verizon since before they were Verizon. They've always grandfathered my plans even when I re-upped. I never had any doubt, but it just isn't worth arguing with those who are sure Verizon is gonna screw them. I'm sure it won't take long before somebody comes along declaring that's a false document.
Dangerous Dave said:
I've been with Verizon since before they were Verizon. They've always grandfathered my plans even when I re-upped. I never had any doubt, but it just isn't worth arguing with those who are sure Verizon is gonna screw them. I'm sure it won't take long before somebody comes along declaring that's a false document.
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THANK YOU. Someone finally gets it.
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Dangerous Dave said:
I've been with Verizon since before they were Verizon. They've always grandfathered my plans even when I re-upped. I never had any doubt, but it just isn't worth arguing with those who are sure Verizon is gonna screw them. I'm sure it won't take long before somebody comes along declaring that's a false document.
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I have, and know people who have been grandfathered in from plans they had before they were even on Alltel and haven't had problems yet. That doesn't mean that I'm not worried this will change because Verizon has been making a lot of changes to screw over consumers lately, I wouldn't put it pass them to keep the ball rolling by no longer honoring the grandfathered plans and pricing.
Dangerous Dave said:
it just isn't worth arguing with those who are sure Verizon is gonna screw them. I'm sure it won't take long before somebody comes along
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eraursls1984 said:
I have, and know people who have been grandfathered in from plans they had before they were even on Alltel and haven't had problems yet. That doesn't mean that I'm not worried this will change because Verizon has been making a lot of changes to screw over consumers lately, I wouldn't put it pass them to keep the ball rolling by no longer honoring the grandfathered plans and pricing.
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Twenty-five minutes. Even quicker than I expected.
Dangerous Dave said:
Twenty-five minutes. Even quicker than I expected.
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There's just no way to win here
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Good thing I switched back from AT&T when I did! Splurged on my daughter and let her get data - she used 2GB last month, and is already up to 5GB this month.
Hate to say I told ya so, but I told ya so.
Dangerous Dave said:
Twenty-five minutes. Even quicker than I expected.
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You act like you know exactly what they are going to do, and unless your high enough up in Verizon to make the decision you don't know. All I'm saying is that they have always grandfathered to this point, and hope they continue to do so, but they have been changing a lot of their policies lately which screw over their customers and I hope the grandfather policy isn't the next in line to get the axe.
What have they changed aside from data?
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joshnichols189 said:
What have they changed aside from data?
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Two huge things they changed were NE2 and 1 year contracts. They said they got rid of 1 year contracts to "help the consumers with a difficult choice" haha
Robertjm said:
So what happens to people on a Family Plan? I recently upgraded to a Thunderbolt. However, my sister's phone (on my account) is not a smartphone.
Will all the lines on my account be able to get the upgrade unlimited price, or just those which are smartphones at the time they issue the new tiering prices?
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Click to collapse
I was wondering the same. When you change/upgrade secondary phones VZ gives you a list of options to add. Today you can choose a smartphone and the unlimited plan for your secondary phone. Not sure what happens after 7/7. I hope they will allow family plan participants to share data as they do minutes. Haven't seen any indication of that in recent batch of rumors.
eraursls1984 said:
Two huge things they changed were NE2 and 1 year contracts. They said they got rid of 1 year contracts to "help the consumers with a difficult choice" haha
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Yea, as in the difficult choice between vasoline an ky
eraursls1984 said:
You act like you know exactly what they are going to do, and unless your high enough up in Verizon to make the decision you don't know. All I'm saying is that they have always grandfathered to this point, and hope they continue to do so, but they have been changing a lot of their policies lately which screw over their customers and I hope the grandfather policy isn't the next in line to get the axe.
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You're right, I don't know beyond a shadow of a doubt what they will or won't do. I do know what they've done over the last 15 years that I've been a customer. It just irritates me a little when people start complaining about something they're sure is going to happen, even when there's no compelling reason to believe it will.Verizon has grandfathered their plans for as long as they've been Verizon. As far as them making changes that "screw over their customers", I'm sure you've noticed that the economy is in the toidey and even big companies have had to make changes so they can keep their doors open. Verizon is certainly no different in that respect. If/when Verizon turns the light switch off on us current customers, feel free to say "I told you so". Until then, why get all in a huff about something that hasn't happened? I think they call that being a "doomsday sayer". Why go there?

Double Your Data Allowance!

Anyone on capped data may be interested to know that starting tomorrow you can double your data allowance for no extra cost through the month of November.
4GB - $30
10GB - $50
20GB - $100
You will be able to set it up through myverizon.com
This only applies to 4G smartphones
ONCE YOU GET IT YOU GET TO KEEP IT!
also applies to new lines and upgrades!
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If you like it, thank it.
Good to know glad I got w/verizon when they had the unlimited data plans.but good info to know.
Sent from my epicly gingerbolt powered by forever cube using XDA App
It would be NICE of verizon to make this a permanent change to their data lineup.
Just sayin.
is Verizon paying you or something?.. you've posted this in multiple forums. heh...
Can I double unlimited? Like how a prisoner can serve 8 life sentences lol.
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I only pay $9.95 per month for unlimited for each of my five lines. I think I'll stick with that plan.
on a side note, when I called Verizon about upgrading my phone, they insisted on doing it over the phone & stated that for exsisting customers you have to do it that way. however, I called a local Verizon store yesterday and they said I can just go into the store and do it.
uh oh... different people telling me different things. shame on you Verizon!
as Mordecai & Rigby would say.. "tsk tsk... hmm hmm hm hmm hmm hm!"
voxigenboy said:
on a side note, when I called Verizon about upgrading my phone, they insisted on doing it over the phone & stated that for exsisting customers you have to do it that way. however, I called a local Verizon store yesterday and they said I can just go into the store and do it.
uh oh... different people telling me different things. shame on you Verizon!
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Unless the sales person over the phone is offering you something special or exclusive, there is no reason why you can't go into any Verzion Wireless dealer and do an upgrade.
Back on topic, just upgraded my data. 6GB with Mobile Email/Hotspot for $25. Awesome.
prjkthack said:
Unless the sales person over the phone is offering you something special or exclusive, there is no reason why you can't go into any Verzion Wireless dealer and do an upgrade.
Back on topic, just upgraded my data. 6GB with Mobile Email/Hotspot for $25. Awesome.
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I used 6GB this morning downloading a PC game.
prjkthack said:
Unless the sales person over the phone is offering you something special or exclusive, there is no reason why you can't go into any Verzion Wireless dealer and do an upgrade.
Back on topic, just upgraded my data. 6GB with Mobile Email/Hotspot for $25. Awesome.
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did you have to buy a new phone? i am pissed i had unlimited data and washed my old dinc in the washing machine. due to lack of funds i re activated my old flip phone temporarily and then 1 month later bought a Tbolt. now i just looked at my verizon account and i have a 2GB plan. WTF? i am an idiot, i know but how do i get 6 gb for 25?
kidhudi said:
did you have to buy a new phone? i am pissed i had unlimited data and washed my old dinc in the washing machine. due to lack of funds i re activated my old flip phone temporarily and then 1 month later bought a Tbolt. now i just looked at my verizon account and i have a 2GB plan. WTF? i am an idiot, i know but how do i get 6 gb for 25?
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if i were you i would call verizon and ask to talk to a supervisor & complain big time. try and get that unlimited back if you can.
He was talking about 4gb for being the double and 2gb for mobile hot spot. That is the 6gb.
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What Vox said, Yea tell them you never had it removed and SD still paying full amount,
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I'll let my unfortunate capped friends know, thanks
"Verizon says the offer will be active for a “limited time” with no announcement on when the deal will end.At the conclusion of the promotion, the double data allotments will revert back to the normal rates."
only for a limited time
kidhudi said:
"Verizon says the offer will be active for a “limited time” with no announcement on when the deal will end.At the conclusion of the promotion, the double data allotments will revert back to the normal rates."
only for a limited time
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Did you expect anything less? : /
I know there is no conclusive answer as to the length of the program once activated . i can't find a definative answer if the double is " for the holidays" and expires then, or if it continues through the remainder of the customers current contract.
kidhudi said:
I know there is no conclusive answer as to the length of the program once activated . i can't find a definative answer if the double is " for the holidays" and expires then, or if it continues through the remainder of the customers current contract.
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Click to collapse
OP says once you get it, you get it for the contract but if you can't find a definitive response, who knows.
In all the promo material Verizon it states that you will keep it until you opt into something, no longer how long you keep it. However if you switch to a 3G phone you will lose it, and will be unable to get it back.
Verizon has confirmed that this will be grandfathered once you get it.
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VERIZON unlimited data news. Wtf

m.yahoo.com/w/legobpengine/news/rip-verizon-grandfathered-unlimited-data-plans-185537554.html?orig_host_hdr=news.yahoo.com&.intl=US&.lang=en-US&.tsrc=samsungwn&.sep=table
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m.yahoo.com/w/legobpengine/news/rip...ntl=US&.lang=en-US&.tsrc=samsungwn&.sep=table
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I've never received a message like that. I signed my agreement and still have unlimited data. Hmm....
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Um, yeah right. Mine gets delivered tomorrow, and either I'll be rocking unlimited like it said in my renewed contract or I'll be rocking a phone on another carrier.
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I got something similar
I received a similar notice with one of my pre-orders placed on 6/12. The email from Verizon stated "We have completed your equipment order. Your current Unlimited Data package is no longer available. We have selected the 2 GB Data package for you. You will not be able to go back to your current Unlimited Data Package"
Called them and the rep had to submit a "inactive price request" form. Hopefully I hear back from them soon.
Xda server would meltdown over the posts here if others were getting that message. I love how BGR just runs the story without checking with Verizon or getting another person to confirm. Just uses 1 persons tip as fact.
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Mine will be here tomorrow too and I even have a rep calling me to make sure I have no issues with my current unlimited data plan.
If I lose unlimited...all hell will indeed break loose.
Most important thing to realize is people have most likely received this notification if they ordered after 6/28/12.
I got mine today... I still have unlimited.
I mean, I even logged into My Verizon and it shows unlimited. No idea what the deal is here. I pre-ordered mine in store and the reps confirmed with me that I would keep my unlimited data.
This "news" story seems hokey.
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Sure Verizon might take away your unlimited data but it's not like they didnt compensate you for it... they gave you a locked boot loader for [email protected]!!
BGR = Bull**** Generated Regularly
I kept my unlimited data, so I'm sure others are too.
Response from VZW when I asked.
I just asked them via the chat on their site, I was told that I get to keep unlimited, but only because I purchased it unsubsidized. Seeing how I use 10gb or so a month, I guess I'll keep buying them unsubsidized since it saves a huge amount of money per month to do so.
Doesn't look good for guys signing a new contract, though.
Please wait for a Chat Representative to respond.
Thank you for contacting Verizon Wireless. My name is Gary, how may I assist you?
Gary: Hi Nicholas
Nicholas: Hello, I just purchased a Galaxy S3 (scheduled to be delivered on the 11th). It is unsibsidized, so I paid $650 so I could keep my unlimited data.
Gary: no problem
Nicholas: I'm readin gthat customers are getting notices that they are losing their unlimited data when activating their S3s, will I be forced off my unlimited plan?
Nicholas: Or do I get to keep it, which is the whole reason for ordering the phone at full price.
Gary: no if you had used the subsidized price, then yes, otherwise the unlimited data plan is still yours...
Nicholas: Excellent. Thank you for your help tonight.
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Has anyone who signed a new 2 year contract activated yet? Results?
i preordered on 6/6, renewed a 2yr contract, recieved my phone today, and kept unlimited data
When I pre-ordered my GS3 the customer service rep told me I would still be able to keep my unlimited data plan however if any bills are paid late or if the credit card wont go through on the order or if they have any other problems with my account prior to shipment of the phone, then the phone order will be canceled and I may not be able to keep the unlimited data. My gut tells me the person in the article had a billing issue and Verizon used that as an opportunity to yank the unlimited data.
E36eury is correct.
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Just activated my s3 today and still have unlimited..i preordered on the 27th lol
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droidstyle said:
i preordered on 6/6, renewed a 2yr contract, recieved my phone today, and kept unlimited data
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Same here
This is totally false. They reposted a blog from BGR, which I commented on (VERY FIRST COMMENT), explaining that it was false. Pathetic when this kind of crap becomes "news"
so we can get an erroneous story of verizon sucking on yahoo news but not an actual story about how they locked the bootloader? o_0
When I ordered mine i asked for a written receipt stating that my unlimited would still be there....big red is getting a bit too big for their britches

F*** Verizon

Hello XDA, i have some sad news for you guys. Well, Verizon's new dumb as F*** policy is when you use your upgrade you areNO LONGER ALLOWED to have unlimited data plan!!!!!! I AM DEPRESSED. WHY VERIZON WHYYYYYYY!
jonah1234 said:
Hello XDA, i have some sad news for you guys. Well, Verizon's new dumb as F*** policy is when you use your upgrade you areNO LONGER ALLOWED to have unlimited data plan!!!!!! I AM DEPRESSED. WHY VERIZON WHYYYYYYY!
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... it's been that way since the introduction of the shared data plans, this is nothing new.
jonah1234 said:
Hello XDA, i have some sad news for you guys. Well, Verizon's new dumb as F*** policy is when you use your upgrade you areNO LONGER ALLOWED to have unlimited data plan!!!!!! I AM DEPRESSED. WHY VERIZON WHYYYYYYY!
Click to expand...
Click to collapse
So just buy a nice phone online somewhere. Then your not technical upgrading and keep unlimited data.
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That's why I buy phones of eBay or craigslist with cracked screens or bad LCD. And fix them.. I've never paid more that 150 for a phone.. I have 2 tbolts that I need to fix more and a rezound... I'm never upgrading as long as people are clumsy...Lol
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The Gazelle store on ebay has some nice, gently used phones. It's probably where I'll be getting my next phone from.
quickdraw86 said:
... it's been that way since the introduction of the shared data plans, this is nothing new.
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Yeah, I thought everyone knew this.
To keep unlimited, never use your upgrade, ever.
That said, I think VZW will probably end unlimited completely in the near future.
reg442 said:
That's why I buy phones of eBay or craigslist with cracked screens or bad LCD. And fix them.. I've never paid more that 150 for a phone.. I have 2 tbolts that I need to fix more and a rezound... I'm never upgrading as long as people are clumsy...Lol
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Click to expand...
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I've bought some really nice ones off eBay, mint condition too. Worked great as soon as they were rooted lol
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Yeah but It is more expensive
Sent from my Liquid ICS Thunderbolt
+1 - No everyone knew, My TBolt still on contract till December 1 however I can able keep my unlimited account by buying full retail price of Samsung GSIII and No ETF fee at all! I can't complain!
I did ask one of my buddy who work for Verizon and he said that they will not end unlimited (grandfathered) completely unless you volunteer upgrade eligible or upgrade smartphone replace the current grandfathered phone.
plambda said:
Yeah, I thought everyone knew this.
To keep unlimited, never use your upgrade, ever.
That said, I think VZW will probably end unlimited completely in the near future.
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Yeah I was looking the other day at phones and just had to ask also. No go for the unlimited on new phone unless you pay full price.
But I knew the answer before I even went in.
I actually went to Verizon yesterday and talked to a guy about the plans.
Yes, Verizon will no longer have unlimited data available to anyone... no matter if you're "grandfathered" in.
However, check your monthly data usage... you might be surprised at how little of data you actually do use each month.
Turns out that when it comes time for me to change my plan, I'll be saving more money from month to month.
This does vary from person to person, though. It's definitely worth looking at.
You can also keep your unlimited data by not renewing your contract and buying a phone from offline somewhere or at full price from Verizon. Just call Verizon and tell them you need to make an ESN swap to active your new phone.
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RBarnett09 said:
I actually went to Verizon yesterday and talked to a guy about the plans.
Yes, Verizon will no longer have unlimited data available to anyone... no matter if you're "grandfathered" in.
You can also keep your unlimited data by not renewing your contract and buying a phone from offline somewhere or at full price from Verizon. Just call Verizon and tell them you need to make an ESN swap to active your new phone.
Click to expand...
Click to collapse
so, you're saying that ALL unlimited plans will be axed in the future? i've done my own research, and don't want to debate at all either way, but am unsure what you meant in your post.
I heard that u can keep your unlimited but just like he said u will have to pay full price for your phone if u wanna keep it that is what I was told by a vzw rep. I personally burn about 13-14 GB a month so I do not wanna lose my unlimited lol
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bostonbassman78 said:
I heard that u can keep your unlimited but just like he said u will have to pay full price for your phone if u wanna keep it that is what I was told by a vzw rep. I personally burn about 13-14 GB a month so I do not wanna lose my unlimited lol
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
that's what i was told by several VZW reps. as well. when i called and spoke to a phone rep., she told me that VZW would never force paying unlimited customers (grandfathered) onto any other plans to continue service. how accurate that is, only time will tell.
quickdraw86 said:
that's what i was told by several VZW reps. as well. when i called and spoke to a phone rep., she told me that VZW would never force paying unlimited customers (grandfathered) onto any other plans to continue service. how accurate that is, only time will tell.
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They better not get rid if it lol I already have 700$ saved for the next nexus whatever and whoever makes it lol
Sent from my Galaxy Nexus using Tapatalk 2
quickdraw86 said:
so, you're saying that ALL unlimited plans will be axed in the future? i've done my own research, and don't want to debate at all either way, but am unsure what you meant in your post.
Click to expand...
Click to collapse
They won't get rid of it if you currently have the unlimited data plan unless you renew or sign a contract. Unlimited data is no longer an option with the service plan.
As long as you keep the Verizon service and do not sign into another contract, unlimited data will be with you.
If you want to upgrade to another phone, you'll have to buy it off of the internet from someone or walk into Verizon and pay full price for the phone only... without starting a new contract or plan.
This is the only way you can avoid losing unlimited data.
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bostonbassman78 said:
They better not get rid if it lol I already have 700$ saved for the next nexus whatever and whoever makes it lol
Sent from my Galaxy Nexus using Tapatalk 2
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yeah, no kidding. my monthly data average is too obscene to be posted here!
quickdraw86 said:
yeah, no kidding. my monthly data average is too obscene to be posted here!
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Click to collapse
Lmfao
Sent from my Galaxy Nexus using Tapatalk 2
You will not be able to change from one phone to another online anymore either.
If you do, it will tell you that changing to this device requires a change to your plan.
If you want to change from the Thunderbolt to... let's say a Galaxy S3, you'll have to call Verizon and talk to a customer service rep. and they will have to change it for you. Just tell them you need to make an ESN swap from the Thunderbolt to the Galaxy S3 and they will have no problem what so ever in changing it over for you without making any changes to your "plan"... even if you don't technically have one and they will not force you into a contract either. *At least not yet* and let's hope it stays that way.
Verizon will not turn down paying customers.
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Does buying a phone at full price, still get coverage by insurance just in case I damage it?
Sent from my HTC ThunderBolt using xda premium

So i guess verizon screwed me?

I was wondering why my bill was higher this month so I called verizon and to my shock my gs3 was not grandfathered into unlimited plan. The verizon guy guaranteed us unlimited data which is why we continued with them. I didnt catch last month's bill because it was the same price but said 2gb and now they're saying too late screw u. Anybody else have this problem?
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when did you buy your phone, and did you start a new contract for it?
Ordered it the day before the cutoff date. Dont remember exactly at the moment but know for sure it was one day before, think 27th of june. Now they are saying the rep i called to order was probably wrong and that because mine was preordered it didnt count because it was activated in the 9. I received it and activated it on the 9th if July. But already paid for it before that
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I'm terrible at explaining this sorry. I'll put more details. My gf ordered a iphone 4 and i preordered a gs3 day before cutoff date of unlimited data. The at verizon that we called guaranteed us unlimited data. She still has unlimited and i don't. Rep i just talked to said it had to be activated on sept. 8 but i received mine on sept. 9. I told her ppl on forums preordered theirs and got unlimited still and she said those ppl on forums lied. Payed last months bill without noticing mine said 2 gb data cuz it was same price. Now they said i cant do anything.
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Sent from my SCH-I535 using xda app-developers app
If you push hard enough they can definitely fix it for you.
Pnutts said:
I'm terrible at explaining this sorry. I'll put more details. My gf ordered a iphone 4 and i preordered a gs3 day before cutoff date of unlimited data. The at verizon that we called guaranteed us unlimited data. She still has unlimited and i don't. Rep i just talked to said it had to be activated on sept. 8 but i received mine on sept. 9. I told her ppl on forums preordered theirs and got unlimited still and she said those ppl on forums lied. Payed last months bill without noticing mine said 2 gb data cuz it was same price. Now they said i cant do anything.
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People on the forums didn't seem to "lie" - many were sharing stories on what worked/what didn't work to keep unlimited during the preorder wait for deliveries.
I kept my unlimited from preordering two phones for upgrading our lines, as an example.
But, we activated very soon after delivery months ago. Your preordered Galaxy S III arrived in early September?
- ooofest
I kept pushing but they said there is no more unlimited so changing back is impossible. I even told them before i hung up that i wud cancel it. She just said well you'll have to pay the early termination fees. Both of these ladies were kinda rude too
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Pnutts said:
I kept pushing but they said there is no more unlimited so changing back is impossible. I even told them before i hung up that i wud cancel it. She just said well you'll have to pay the early termination fees. Both of these ladies were kinda rude too
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Keep escalating it , if anything find the executive customer support line and call that number. An executive email bomb could also work (per the Consumerist website).
thanks will do that Tiburon. Just wanted to see if what they were telling me were true or not
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Pnutts said:
thanks will do that Tiburon. Just wanted to see if what they were telling me were true or not
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You seemed to mention they told you activating this late was the primary issue with regaining unlimited right now.
Do you know why your phone arrived so late if it was ordered before the activation cutoff?
- ooofest
Thing is the phone wasn't out yet till that date but from everything i was reading ppl preordering cud still keep unlimited plan. Plus verizon guaranteed me that. The main problem is that i paid last month's bill without noticing it said 2gb
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Pnutts said:
Thing is the phone wasn't out yet till that date but from everything i was reading ppl preordering cud still keep unlimited plan. Plus verizon guaranteed me that. The main problem is that i paid last month's bill without noticing it said 2gb
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I'm not sure what information you were given, but I'm not aware of preorders from June that took until September to finally ship.
See this now-famous Verizon Galaxy S III preorder thread for more details and lots of user stories on when phones shipped.
If you ordered after June 28th, getting the unlimited grandfathering deal is tough.
- ooofest
Pnutts said:
Thing is the phone wasn't out yet till that date but from everything i was reading ppl preordering cud still keep unlimited plan. Plus verizon guaranteed me that. The main problem is that i paid last month's bill without noticing it said 2gb
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If you received the phone on sept 9 and activated it then thats pretty late at activating(2 months past the delivery dates for pre orders). The verizon rep i talked to when i preordered it said I should activate it before july 11th to keep my unlimited and thats what I did.
Oh my bad i meant july not sept. It wasnt long it was the day it was supposed to be released.
This is the second month I've had this phone.
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sorry for confusing u guys
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Pnutts said:
sorry for confusing u guys
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Something isn't adding up. If you preordered the phone it should of shown you keeping unlimited data on your receipt. If it does then take it to Verizon. You renewed your contract under the premises of retaining unlimited data. They cannot not honor what you signed a contract for if so it would be null n void and you are free to cancell at anytime without paying a etf. I did this one time when I was younger and Cingular raised the cost of txt messaging from 10 cents to 25 cents per message.
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Muh badd dogg. You ordered too late.
Pnutts said:
sorry for confusing u guys
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johnnilsson said:
Something isn't adding up. If you preordered the phone it should of shown you keeping unlimited data on your receipt. If it does then take it to Verizon. You renewed your contract under the premises of retaining unlimited data. They cannot not honor what you signed a contract for if so it would be null n void and you are free to cancell at anytime without paying a etf. I did this one time when I was younger and Cingular raised the cost of txt messaging from 10 cents to 25 cents per message.
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Exactly, because that^^ is what was on mine when going through the preorder process and renewing the plan.
Verizon bastards.
No i did not preorder too late. I made sure of that. I might of made date mistakes posting this but not when i ordered it. The only receipt i received was wen it was shipped in the box. On my gf's iphone 4s it says 29.99 for unlimited on the featues section that i just noticed looking at it now. Mine does not say anything. Our account is on her name if it makes any difference
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He pre order the day before the cut off date and the phone arrived july 9th he activated and like many verizon put him in 2gb data plan. Hoping he wont notice.
Many called back and got their unlimited restored.
Call again and check your confirmation emails. It must say somewhere the terms of your contract
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