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AT&T Buying T-Mobile.

http://www.engadget.com/2011/03/20/atandt-agrees-to-buy-t-mobile-from-deutsche-telekom/

Looks like I'm going to Verizon or sprint. Anything but at&t they always drop calls.
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The network will actually be stronger because of the takeover but what I do foresee is a lack of our current freedom that T-Mobile provides us with its data plan, AT&T clearly likes to limit its customers' options to 2GB and furthermore AT&T seems to going the way Verizon has and invested heavily in LTE technology as opposed to T-Mobile's HSPA+ which leaves us MT4G users dead in the water. I have heard that AT&T was seeking to expand its current HSPA+ network but I'm not exactly sure by how much and whether it runs off of the same bands as the T-Mobile HSPA+ network since their current 3G networks are on different bands.

I am interested to see if they will change their outlook on the way they handle business. BUT IT LOOKS LIKE I MIGHT GO BACK TO SPRINT

Yeah this most likely means sprint for me.
So what's the best android phone coming out soon for Sprint?
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Here is at&t trying to become a monopoly again. Most of us left at&t cause of the crap service now we are back. I can't believe it I rather have sprint actually buy T-Mobile then at&t.
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buying a GSM phone in the future...
"Welcome to T-AT&T. How may we give it to you?"
Yes, I'd like an order of 5 year contracts and a side of carrier specific manufacturers. And a medium "iPhone to T-Mobile" to drink, with extra irony.
"Great and how did you want to pay, first-born or second mortgage?"

Wow you beat me to it lol
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Ya it's gonna be sprint or verizon for me too. I want verizon but isnt it expensive? What do you guys think? Whats better?

Well, I am absolutely not in shock. I work corporate so i had knowledge of talks..but i was under impression we were doing spectrum agreements. Not this bullsh*t. I am NOT happy as I DO work for AT&T but...I know our strictness when it comes to Data Tiering and deposit structuring, etc.
On the network side it will be an advantage as far as coverage goes..but this is bad news for pricing and customer retention..
I anticipate a customer drop the 1st 3 months this is finalized.

Elvis_Freshly said:
Well, I am absolutely not in shock. I work corporate so i had knowledge of talks..but i was under impression we were doing spectrum agreements. Not this bullsh*t. I am NOT happy as I DO work for AT&T but...I know our strictness when it comes to Data Tiering and deposit structuring, etc.
On the network side it will be an advantage as far as coverage goes..but this is bad news for pricing and customer retention..
I anticipate a customer drop the 1st 3 months this is finalized.
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Click to collapse
Yeah, I'll be one of them. Almost 100% guarantee I'm moving to Sprint. I get a 25% discount with my company anyway. I got 12% with tmobile which was still cheaper but there's no way I'm staying with at&t.
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Im not on att because of the lack of freedom...drop calls, ****ty customer service. If they give us the chance to get out of our contract im off to verizon. Wonder if htc will make the pyramid for verizon haha so **** att and all thier gay messages bout ppl tethering.

They already bought it....30 minutes ago .
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So not cool....

I'm surprised Sprint didn't try harder, if anyone needed a merger it was them.
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So, do you think those of us with contracts will be allowed out of such contract at the time of the merger?
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lol @ everyone jumping to conclusions
calm down people...we have no idea the details of the merger...no idea how or when it will effect us...and for the most part people that already on tmobile cell and data plans will be grandfathered into whatever they have now
now...i will say im not happy with this news...i was an att customer for over 7 years way back when and i dont want to be one now...but being i just signed a 2 year contract again to get my new phones...im stuck...but im not going nuts yet until i hear what the merger means
EDIT: i just read that the deal still has to be approved by the gov't and will take up to a year for the merger to actually be fully implemented http://www.pcmag.com/article2/0,2817,2382267,00.asp

Ironic that I switched from Verizon to T-Mobile so I could afford a fully featured phone with reasonable data rates...

Noooooooo FCC has to approve this hopefully it gets disapproved
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Look
Newsroom.T-Mobile.com
We will have the same everything
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T-Mobile customers were snowballing fast

Well just read radioshack is kicking T-Mobile out and bringing in Verizon to all stores. I see the end is near i don't understand why people choose the other carriers when T-Mobile gives you the Best bang for the buck handdown. I'm thinking it might be a goodtime to switch carriers before they leave us all hanging. I say that because i read engadget news everyday and there is always bad news about T-Mobile.
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How will we be left hanging? Even with the buyout, AT&T will be forced to grandfather all of us and our existing contracts. If we are forced to change anything (plan, device, etc) it would be a violation of contract and we would have an out without penalty. Those of us without a contract have the potential to get screwed sooner. But if that happens, just leave since you don't have a contract anyways.
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bonebeatz1234 said:
Well just read radioshack is kicking T-Mobile out and bringing in Verizon to all stores. I see the end is near i don't understand why people choose the other carriers when T-Mobile gives you the Best bang for the buck handdown. I'm thinking it might be a goodtime to switch carriers before they leave us all hanging. I say that because i read engadget news everyday and there is always bad news about T-Mobile.
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Click to expand...
Click to collapse
Before WHO leaves you hanging?
T-Mobile is still building their network, I know this because I am involved in the build.
What do you think they're going to do, shut everything down?
IMO, the best thing to do is get a new TMO contract locked in for 2 years, so your contract will be stable even if AT&T was to take over tomorrow.
Who really cares about Radio Shack?

ungratefulbastard said:
Who really cares about Radio Shack?
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I got my Galaxy S from Radio Shack *shrugs* lol

For all the fancy 4G/LTE/etc that Verizon and AT&T supposedly have rolled out, my T-Mobile connection and performance has been BY FAR the best of all the carriers I've used...and I've used all of them!! While technical speeds on TMO might not be up to T or VZ standards, at least the damn thing works when I need it!
Huge fan of TMO.

ungratefulbastard said:
IMO, the best thing to do is get a new TMO contract locked in for 2 years, so your contract will be stable even if AT&T was to take over tomorrow.
Click to expand...
Click to collapse
that is exactly what i did to protect my bill until all the mess is sorted out.

Renew Now
calimove said:
that is exactly what i did to protect my bill until all the mess is sorted out.
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I was out of contract since 2008. i just renew my contract because of all this talk about ATT and TMO. this way now i have my grandfather plan for atleast 2 more year (paying less). And i also got my sensation for free.

bonebeatz1234 said:
Well just read radioshack is kicking T-Mobile out and bringing in Verizon to all stores. I see the end is near i don't understand why people choose the other carriers when T-Mobile gives you the Best bang for the buck handdown. I'm thinking it might be a goodtime to switch carriers before they leave us all hanging. I say that because i read engadget news everyday and there is always bad news about T-Mobile.
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I just jumped ship from TMO. I was on flex pay with no contract with two lines. Sprint gave me $125 credit for each line just for porting my numbers to them. Then on top of that I said I worked at costco and got 23% off my monthly bill. Plus they will give me a free home airwave which is a signal booster/free wifi calling AP. and with the GV integration any call you make is considered mobile to mobile and doesnt deduct from your minutes(if not on unlimited plan)
Sprint's 4g coverage in my area is pretty strong as well.
so for $120(after the 23% rebate) I get 1500 anytime minutes, unlimited texting and 4g on both lines nights and weekends (nights start at 7) truly unlimited data, free mobile to mobile calling on any carrier plus the GV intergration which every call is like mobile to mobile and the free airwave for my house. I couldnt resist I just got the evo 3d but have 30 days and might return it if the GS2 comes out by then and if it's any good

dssig226 said:
I was out of contract since 2008. i just renew my contract because of all this talk about ATT and TMO. this way now i have my grandfather plan for atleast 2 more year (paying less). And i also got my sensation for free.
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I did the same thing. 2 New Sensations for free plus a 15% monthly discount, and 5gb of data at the 2gb price.
And when AT&T decides its time to raise my price? Hello Sprint.
I'm honestly hoping the buyout fails though and TMO gets the nice prize from takes a few billion and extra spectrum.
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Radio shack they still exist lol
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BBOOZE said:
For all the fancy 4G/LTE/etc that Verizon and AT&T supposedly have rolled out, my T-Mobile connection and performance has been BY FAR the best of all the carriers I've used...and I've used all of them!! While technical speeds on TMO might not be up to T or VZ standards, at least the damn thing works when I need it!
Huge fan of TMO.
Click to expand...
Click to collapse
I agree! I Never had any service problem whatsoever. Even if the buyout doesn't happen and T-mobile decided to close their doors, it would not happen for at least 2-3 years as they have binding agreements to provide service to millions of customers. Even that scenario is unlikely considering T-mobile stands to gain $6 billion and a percentage of atat spectrum in the event negotiations go south. There is also reason to doubt what some call ''the inevitable'' based on T-mobile's recent swarm of high end devices, price plan adjustments and advertising. T-mobile has never made as much noise throughout its lifetime in the U.S. as it has within the last 7 months.

Have fun with the dropped calls.
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bonebeatz1234 said:
Well just read radioshack is kicking T-Mobile out and bringing in Verizon to all stores. I see the end is near i don't understand why people choose the other carriers when T-Mobile gives you the Best bang for the buck handdown. I'm thinking it might be a goodtime to switch carriers before they leave us all hanging. I say that because i read engadget news everyday and there is always bad news about T-Mobile.
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Click to expand...
Click to collapse
Who shops at Radio Shack? only old people looking for rare batteries for their cordless phone from 1994. This move doesn't affect T-Mobile in the slightest just shows that Radio Shack is struggling. T-Mobile by far has the best signal strength in my area. Sprint sucks you will get dropped calls several times a day. Not to mention you can't talk on the phone and surf the web at the same time....

T-mobile's been solid for me and i can honestly say I have had every major carrier available in the Chicago area in the past few years. Sprint is a close second but their 4G was spotty and while traveling it was almost at 3g speeds.
Were fine, were in contracts (most of us) and if AT&T takes over and tries to change it, itll be an easy way for us to get another new shiny phone from another carrier
AT&T does have the ****test service though, I had a 3GS for 6 months never had so many damn dropped calls. There was 2 city blocks by me I had to avoid when I was on the phone cause it was a dead zone lol while every other carrier had signal there fine

Back when I had my HD2, my tmobile connection was questionable. But since getting and HTC Sensation 4G I haven't dropped a single call yet. The Antenna Design in the Sensation is definitely above the rest. The only thing I don't like is the new data caps on high speed access. I am on 5 GB plan. I called tmobile to ask what do they mean by reduced data speed after I used up my quota and they basically said I would be on edge til the end of the month. Not very cool, but better than paying overages.

Well It's nice to have more than one spot to buy your phone local. Considering where i live best buy mobile don't carry T-Mobile now radioshack won't . I'm down to two places the mall where it's impossible to get a phone before they sell out or walmart. So to some radioshack ain't a big deal but too me it is, i got several phones from them and if it wasn't for them i wouldn't have got this sensation when it released. The mall sold out in a hour and so did walmart.
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I don't buy phones in the store, I use Wirefly or letstalk and save the cash.

Sony Xperia X1i
HTC HD2
HTC Sensation 4G
I bought all of them off ebay with no contract.
I have never had any problems with bad phones from ebay.
These days sellers are pretty honest if there is a problem.
Sensations are going for about $400 each now on Ebay
Many of the phones on Ebay are New in Box too.
I still don't understand why people still think they need to purchase from a retail store. You are better off especially with the Tmobile merger coming up, to buy a phone outright, then get a month to month plan. That way if the network goes to ****, you can switch with no termination fees.

ungratefulbastard said:
I don't buy phones in the store, I use Wirefly or letstalk and save the cash.
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Click to collapse
Exactly it's 2011 order online LOL most sites offer free shipping don't know why people want to stand in line @ a retail store.
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Radio Shack = Herpes
Radio hack has been around to long and its like a dam STD. Similar to Herpes from what I hear.
It goes away for a little while and comes right back.
Here is a list of a few other similar companies;
JC Panties
Saer's
Big Slut's
Small 5 sports
Yack In Da Box - Yumbo Yack anyone?
and if you live here in california like I do - You can guess what class/race of person they attract.
I have to walk into Saer's and ask the associate - "Do you speak english?"

[Q] If T-Mobile is sold to AT&T...

Will you switch services and what phone will you buy?

Depends on the prepaid prices and if current prices will be honored. If not, back to Virgin Mobile I will go. They're getting some good android phones, hopefully dev support picks up for them.

This depends on whether or not I can back out of my contract without paying. If I can, then I'm off to Verizon. I won't stick with AT&T if I don't have to, and I won't go back to Sprint.

Never had an at&t contract or knew anyone that did. I take it they such, huh?
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Can't think of a single pleasant experience I ever had with them in a single year of use. Yet in the three years I've been with T-Mobile, I have only had one unpleasant experience.

What? AT&T already bought T-Mobile at like the beginning of this year. I thought they were just waiting on something before they changed things.
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yentlequible said:
What? AT&T already bought T-Mobile at like the beginning of this year. I thought they were just waiting on something before they changed things.
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Not yet, It needs to be approved that its not in violation of any monopoly laws.

hailthethief said:
Not yet, It needs to be approved that its not in violation of any monopoly laws.
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What GSM carriers besides the two of them exist in North America? I mean, on a nation-wide scale. Because quite frankly, I can't think of a single one besides AT&T & T-Mobile.
If they're the only two nation-wide ones, and AT&T becomes the ONLY nation-wide GSM carrier, doesn't that make it a monopoly?

tehjeh said:
What GSM carriers besides the two of them exist in North America? I mean, on a nation-wide scale. Because quite frankly, I can't think of a single one besides AT&T & T-Mobile.
If they're the only two nation-wide ones, and AT&T becomes the ONLY nation-wide GSM carrier, doesn't that make it a monopoly?
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Click to collapse
That's what the FCC is discussing.

Sprint and Verizon aren't nationwide?

Someone pls enlighten me what are monopoly laws
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Gsm
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HolyGhostBoy1 said:
Someone pls enlighten me what are monopoly laws
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Basically it means a company cant go around and purchase all of one industry and corner the market on a certain product or service and be the only one to offer it. Correct me if im wrong.
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GDofWR420 said:
Basically it means a company cant go around and purchase all of one industry and corner the market on a certain product or service and be the only one to offer it. Correct me if im wrong.
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Yup, that's the idea of it. There has to be competition, or else they can really set the price to whatever they want, blahblahblah.

A while back, ATT nearly was a monopoly, and they were forced to split into many parts and sell those off to increase competition.. Now they are buying everyone back again lol. I used to have Cingular for my mobile service.. then they were bought by ATT about 8-10 years ago. Didn't have a problem with the merge, and my reception actually improved.
I remember having a bad experience with ATT when I moved and transferred my DSL service to my new apt. The service really sucked (it was too far from the connection office), and I wanted to cancel, but was told I still had 3 months left on the old contract. So I let the 3 months go by so I didn't have to pay an ETF.. after that, I called to cancel, and now, they said when I moved, I entered into a new yearly contract at the new address, and would be charged a $250 ETF. I did no such thing, and didn't sign any new contract. It was BS, and took over a month to get rid of them.
Was so pissed off I switched to Sprint later that year, and haven't had any ATT services for about 5 years. I'm happy with T-mo, and their pre-paid $50/month plan is pretty nice. I hope ATT doesn't change that, otherwise I'll be switching carriers again.

Homestly tmobile sucks,especially their customee service..they do provide the weakest lineup compare to other carriers..they dont have roll over minutes or one fav person as your favorite to use unlimites minutes..so for a person who talks a lot and has 1500 minutes still doesnt cut it!!
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daxecutioner24 said:
Homestly tmobile sucks,especially their customee service..they do provide the weakest lineup compare to other carriers..they dont have roll over minutes or one fav person as your favorite to use unlimites minutes..so for a person who talks a lot and has 1500 minutes still doesnt cut it!!
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BS. First off, I have 3 phones that use a shared 1500 minutes, and I use my phone all the time...never even come close to using all my minutes. Second...if you do, just go to the unlimited plan for $49.99, can't beat that.
mm0

pudgybunnyBry said:
Sprint and Verizon aren't nationwide?
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Click to collapse
They are but they are CDMA
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muzicman0 said:
BS. First off, I have 3 phones that use a shared 1500 minutes, and I use my phone all the time...never even come close to using all my minutes. Second...if you do, just go to the unlimited plan for $49.99, can't beat that.
mm0
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Click to collapse
+1 My wife and I have had T-Mobile for about 10 yrs now and have always been happy. I have 4 lines (2 with 3000 minutes + unlimited text/data and 2 with 600 minutes and 300 texts). I have always been given great service the few times I had to call. They have always given us the new user discount 18-19 months into the contract for cheaper upgrades too. My work cell used to be AT&T, but then changed over to Verizon and I found both of them to be lacking in every way. I always check the Costco phone kiosk for deals. picked up a BB pearl the week it hit for $29, a Samsung Highlight the week it hit for free, and my SGS4G for $50 bucks back in February when it came out for allowing them to change my number on the renewed plan... lol. I missed the MT4g for a penny (yeah, $0.01) by a week for the wife, but still only paid $150 for it.
I'm not sure what I'll do. I guess that depends on what AT&T does with this side of their house. Might swing a GS2 in with a change over if/when it happens. All I know is T-Mobile has always been great to us and we have stayed b/c of that and they have the best plans/pricing out there.

hailthethief said:
Not yet, It needs to be approved that its not in violation of any monopoly laws.
Click to expand...
Click to collapse
crosses fingers that it violates monopoly laws

Where's the new phones T-Mobile?

Is it me or does T-Mobile not have any phones worth wild coming out in the first 2 quarters of 2012? Ive noticed that other carriers have some sort or road map for the first half of the year but nothing from T-Mobile but mid level phones.
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I think when they thought at&t would buy them they didn't order any highend stuff thinking they would get access to the att phones at least that's what the T-Mobile store told me
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I just wish Sony Ericsson would make phones with frequency that we could use Tmobile 3G. I love their phones.

Contact25 said:
Is it me or does T-Mobile not have any phones worth wild coming out in the first 2 quarters of 2012? Ive noticed that other carriers have some sort or road map for the first half of the year but nothing from T-Mobile but mid level phones.
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Click to collapse
Tmobile has never been great with updating there phone line through the entire year. This year the only notable phones that came out in those two quarters were the g2x and the galaxy s 4g. It seems they always come around the end of the year for there serious upgrades like last year with the mytouch 4g and the g2 and this year with the Amaze and the galaxy s 2. Now don't think they won't have anything for the first two quarters. They could announce something and release it in a month like they do with most of there big name devices
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monte666 said:
I think when they thought at&t would buy them they didn't order any highend stuff thinking they would get access to the att phones at least that's what the T-Mobile store told me
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Click to collapse
Unfortunately, this is most likely the closest thing to the truth. It is likely that T-Mobile USA was focusing on their acquisition by AT&T rather than bidding for manufacturers to design phones for them, and now they're a bit behind on the process.

JaiaV said:
Unfortunately, this is most likely the closest thing to the truth. It is likely that T-Mobile USA was focusing on their acquisition by AT&T rather than bidding for manufacturers to design phones for them, and now they're a bit behind on the process.
Click to expand...
Click to collapse
Again, look at there track record. They do the same thing every year. Just cause the story could fit doesn't mean it's the truth. With no facts backing up your theory it's just convoluted gibberish
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They need to show me something to inspire me to renew my contract or I'm leaving in June. Possibly Spint
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Sprint*
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They definitely do not need any new phones at this moment EXCEPT for a Galaxy Nexus.
The most recent launch was the amaze and the GS2, which was only in November. The last thing we need is for Tmobile to inundate us with in-between phones that garner little support from Tmobile in terms of updates. Just look at verizon and their monthly droid releases and how it affects the update situation. Motorola sure as hell doesn't have the 5-month old photon at the top of their ICS priority list.
And with little support from Tmo/manufacturer comes little support from the dev community. They just have very little to work with. There will be fewer devs per device AND fewer users per devices. It's just not worth it.
We don't need any more photon-like phones. We need solid yearly or bi-yearly releases like the GS2 or the Nexus line of phones.
---------- Post added at 11:11 PM ---------- Previous post was at 11:10 PM ----------
JaiaV said:
Unfortunately, this is most likely the closest thing to the truth. It is likely that T-Mobile USA was focusing on their acquisition by AT&T rather than bidding for manufacturers to design phones for them, and now they're a bit behind on the process.
Click to expand...
Click to collapse
Tmobile is a large corporation, I highly doubt that they would have one department twiddling their thumbs while those responsible for the acquisition details are waiting on approval.

Contact25 said:
They need to show me something to inspire me to renew my contract or I'm leaving in June. Possibly Spint
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Click to collapse
Good luck with Spint. I live near their world headquarters and could not get a damn signal. Not to mention the billing arguments month after month when they over charged me. Spint has major issues. My fear is they will now make a move for T-Mobile. I will switch to Verizon if it happens.
To the OP...The white Galaxy SII is a ground breaking piece of technology!

I live near Sprint headquarters too and know some employees - or I should say some of their many laid-off employees. Got some scary stories about Sprint. They've been a bad joke for years.
From HTC G2 with xda premium.

Crashdamage said:
I live near Sprint headquarters too and know some employees - or I should say some of their many laid-off employees. Got some scary stories about Sprint. They've been a bad joke for years.
From HTC G2 with xda premium.
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I worked at tmobile for a few months and I can tell you that everybody has been laid off by every phone company. It's the business. Once a project ends everybody is let go and your off for 8 months trying to find the next project. I met people who worked for Sprint, Motorola, att and everything. The office I worked in was 90% out of towners. If you are not a nomad you shouldn't be in this field.
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psychoace said:
Tmobile has never been great with updating there phone line through the entire year. This year the only notable phones that came out in those two quarters were the g2x and the galaxy s 4g. It seems they always come around the end of the year for there serious upgrades like last year with the mytouch 4g and the g2 and this year with the Amaze and the galaxy s 2. Now don't think they won't have anything for the first two quarters. They could announce something and release it in a month like they do with most of there big name devices
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Click to collapse
Yeah, they pretty much wait till almost every carrier brings out all the good phones before they decide to bring out theirs. Personally I'm really happy with my SGS2 and will probably wait for the SGS3. Spec wise I don't thing there will be anything all that much better to upgrade to.
G2X is also a great device, but had to switch phones because Nvidia will never release source and without it there is not much people can do with it.
Powered by the SGSII....

Well my girlfriend has sprint and has the same plan I have for about 20 buck's more. She gets service when I don't and always has service. When she has had to replace her phone she has been able to go into the store to exchange it for a new one. Ive been with tmo since the sidekick 2 and up until last September once I got the Vibrant and they turned around and released the 4g version with a front facing camera. Every since then its been a love hate thing with them. From the GSII having to processors changed to them delaying the updates on the vibrant.
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They're probably saving money and resources for iPhone 5
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disturkis4u said:
They're probably saving money and resources for iPhone 5
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If they bring the IPhone to T-Mobile, that would help with more customers and bringing in more money to build out the network. This is my personal opinion though.
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jcbofkc said:
Good luck with Spint. I live near their world headquarters and could not get a damn signal. Not to mention the billing arguments month after month when they over charged me. Spint has major issues. My fear is they will now make a move for T-Mobile. I will switch to Verizon if it happens.
To the OP...The white Galaxy SII is a ground breaking piece of technology!
Click to expand...
Click to collapse
Yes the white gsII is nicer than the black one.
I work at a t-mobile coporate store so to everyone that's wondering what's coming out 1st and 2nd quart. Its gonna be good
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I hope its something good, I have an upgrade for one of my other lines.
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besthijacker said:
I just wish Sony Ericsson would make phones with frequency that we could use Tmobile 3G. I love their phones.
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Click to collapse
The Sony Ericsson Xperia X10 has an international version you can find on Amazon that comes with TMobile 1700 band...

saberdragon18 said:
If they bring the IPhone to T-Mobile, that would help with more customers and bringing in more money to build out the network. This is my personal opinion though.
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Click to collapse
The iphone users would crush the Tmobile network as it stands. The little money they'd get for subsidizing the iphone will go to repairing or returning its network to a pre-iphone state, not really an improvement.
Sprint was lucky to have met its deadline of improving its network a week or two after the iphone 4s launch, its network was in the ****ter until that point.

Ever Feel Screwed By AT&T

I started a new AT&T account on around Aug 12th or so. For the 1st time in my life they didn't ask me for a deposit. They sent me 2 refurb phones the next day. I had the phones in hand & using them My wife & I decided on Aug 20th we wanted to port our Straight Talk numbers over. I called the Porting department & they had to send new Sim cards because AT&T & ST are so intertwined. They said my 1st bill might double because the system may think I reordered again, but it would go away. I made my first months payment on 8-30. I tried tonight to buy the Note 3 online. The system said I have this past due amount and it has to be taken care of first. I got online chat for billing help. The lady said tonight said they added a $445 deposit on my acct. She said the payment I made went on the deposit & not on the bill. She even said that I called in on 8-20 asking for the deposit to be waived. I told her no that I called that day to port our two numbers. I told her I haven't heard of a deposit till she told me.
I'm going to call in tomorrow during regular business hours to see what can be done. Has anyone else ever had any issues like this?

It sounds weird, because a deposit usually must be paid before service even starts, not at first billing. Kinda defeats the purpose of a deposit. I would ask them what day the deposit amount was assessed to the account. If it was added the day you inquired about porting, inquire why it was added a week post service, and how service was even started without it.
I have been with AT&T for 11 years, and never have any billing issues. In fact, they always waive my upgrade fees.

Have had ATT for 2 years and if I customer service is what I paid for it has been worth it.I always get what I want when I call them.have had 4 pushed upgrades and never had to b nasty to get them.
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Update: I got a hold of a guy named Rusty with AT&T today. He was super. My credit was good enough to get up to 3 lines without a deposit. When we ported our 2 ST numbers over; the AT&T system saw 4 numbers which automatically kicked in a $445 deposit. Rusty said it should be remedied by Monday. He's going to check it Mon morning & call me back. He asked me if I was satisfied with today's service & I said I give it an A+

I agree. I've had nothing but good things to say about Att. Always call those online people are kinda slow at helping.
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Good to hear you got it all fixed up.

i think att is wonderful. My phone had been stolen last thursday and i called in to get my phone blacklisted. The CSR offered to give me an override upgrade even when I wasnt eligible for one. Now that is customer service!

Once per month. When I pay the bill.

You should be good. I've had AT&T for 17yrs. (AT&T>Cingular>AT&T) I've never really been disappointed w/them.
Conversations & dialogue have gotten a little "interesting" on occasion with my grandfathered unlimited data, but all ended well.
I personally think their customer service is pretty d*mn good!! :good:

Coming from Sprint and Verizon ATT is making me feel like a god. Lol. Sounds more like an error on ATT in your situation. Or a big mistake.
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Delakit said:
Coming from Sprint and Verizon ATT is making me feel like a god. Lol. Sounds more like an error on ATT in your situation. Or a big mistake.
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I feel ya bro! Finally ditched sprint. Goin to court with them. But here on att, ive had lte almost everywhere ive went! Signal is also almost evrywhere unlike sprint. Loving the att s4 so far
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Att and verizon know they can screw any and all of their consumers. why cause they know sprint and tmo has horrendous 4g lte coverage and they are like almost taunting you to switch to sprint and tmo cause they know you will be crawling back for their lte coverage.

All I can say is Att has been great to me. A rep told me if you pay your bill on time every month they consider you a premium customer and they will go out their way to help you. I pay my bill on the 5 of the month although its done on the 22nd. This has gotten me early upgrades big credits to my accounts and free stuff.
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nthknd said:
All I can say is Att has been great to me. A rep told me if you pay your bill on time every month they consider you a premium customer and they will go out their way to help you. I pay my bill on the 5 of the month although its done on the 22nd. This has gotten me early upgrades big credits to my accounts and free stuff.
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No shib? Sounds too good to be true.
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Delakit said:
No shib? Sounds too good to be true.
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Very true....
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This was all remedied yesterday. Rusty even took time to call me back like he said he would. I even got to get my wife an upgrade for a Note 3, but I can't.