[Q] Does anyone know if Tmobile is shipping fixed G2x? - T-Mobile LG G2x

I placed a exchange yesterday, and I see the status is shipped. Wondering if this will be a fix G2x or the same buggy version that they are not selling on their website.

Exchanges are refurbs. It's hit or miss.

Related

VZW TP2 in stores? (not internet)

Anyone know when they are coming to stores? Long story short I need to buy mine from a store and wanted to know. I don't want to wait any more!
Thanks!
the ones near me (California) were getting there TP2 shipped to them on Wed. (today)
in CT
guppystank said:
the ones near me (California) were getting there TP2 shipped to them on Wed. (today)
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Thanks, I'll chall my local store later today then.
rolandroland said:
Thanks, I'll chall my local store later today then.
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Have the store order you one. You don't have to wait for them to get a shipment.
You have more patience than me. I had mine overnighted and got it at 8:30am the day after it came out. And THAT was too long to wait!
The manager at the Verizon store in my town said they weren't getting any and the only way to get it was special order or online order.
Wanna bet they start stocking them after Oct 3rd???? That's when the $100 rebate ends, and the price goes up to $299.
My contract ended and Oct 2nd I'm ordering one so I can be as close to the 6.5 Rom update as I can, and that will give me 30 dys to review new phones. Kind of bummed I won't get to consider Diamond 2 (pocketnow.com just posted won't come to any other US vendor other than AT&T - I'm sticking with Verizon) so it looks like it's TP2 or Omni 2 for me.
Diamond 2 is coming out on Verizon, it's known as the Whitestone. http://www.engadget.com/2009/08/07/verizons-htc-whitestone-leaks-out-along-with-the-htc-mega-and/
RonDutt said:
Diamond 2 is coming out on Verizon, it's known as the Whitestone. http://www.engadget.com/2009/08/07/verizons-htc-whitestone-leaks-out-along-with-the-htc-mega-and/
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I don't mean to be argumentative, but those websites are wrong more than they are right, especially with release dates. Hopefully it is coming next month though as that would be within my 30 days and I could see which one I like better.
The release dates for all Verizon phones leaked out, up to 1st Q of 2010. No Whitestone/other devices from HTC listed.
My local Verizon (corporate) Store is large in comparison to most in the state, and they claim that they don't stock HTC devices, except the Ozone.. in fact, when I got my TP2 last Friday I went to the store looking for a universal pouch and three techs. were amazed to see the TP2 in person lol. I guess they haven't trained on the TP2 yet here.
Hopefully they stock it in the near future, I like getting my cases from that store because of the warranty.
-mak
Now that you mention it, you're right! I haven't seen a TP1 at the Verizon kiost or the store ever since its release. Havn't see ANY HTC devices for that matter...weird.
.mak said:
My local Verizon (corporate) Store is large in comparison to most in the state, and they claim that they don't stock HTC devices, except the Ozone.. in fact, when I got my TP2 last Friday I went to the store looking for a universal pouch and three techs. were amazed to see the TP2 in person lol. I guess they haven't trained on the TP2 yet here.
Hopefully they stock it in the near future, I like getting my cases from that store because of the warranty.
-mak
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Lol, went to my local Verizon store earlier today and the same thing happened. I walked in and asked if they had any accessories for my phone as i showed it to him. He immediately yanked it out of my hand and then asked, "Can I see that for a minute" as he ran, literally, and showed it to every other Verizon employee in the store including his manager. There were like 6 or 7 other people in the store that all noticed and then they all started asking me and the Verizon employee's about the phone, I felt pretty special They told me at the store they weren't gonna get any in, only internet orders or special order.
Is anybody in Cali and able to confirm whether stores got any?
Headed that way for the weekend, so would like to grab one in person.
Seems we are all getting the same reaction from the Verizon employees when we walk into the store. Was also looking for a universal case to tide me over. It was as if time stood still - little work was done for anyone else in the store for the next 5-10 minutes.
Other news: Have to replace mine due to the screen being scratched out of the box. Corp rep said they were out of stock for a replacement! Will know more tomorrow.
I have called around in my area (Phoenix) and have found some stores have them, some don't. None have them on display and none have accessories.
Still not in our Verizon or Sprints. Looked up on T-Mobile website for a corporate owned location (not reseller) and went on down. They have working TP2s. The resellers have dummy versions for size and weight comparisons.
The T-Mobile version battery door did have a memory card door (though hard to open) and I thought I saw a reset button! Couldn't swear to it. I may look into it and see if one of their backs fit the Verizon and see if they can be bought reasonably.
I won't get my TP2 for another week though. Kind of nice watching the forum and letting others who have time get all the bugs out. I wonder if all the clean ups and hacks will start all over again for WinMo 6.5. I wish they'd start new forums for TP2 GSM/CDMA version 6.1, 6.5, and custom cooked ROMs! very dificult to follow all the versions in one thread when they go 24 pages.
Update: well best plans of mice and men... PocketNow posted "OUT OF STOCK" for TP2 at Verizon. Sure enough went on line and entered an upgrade order and would not let me submit order during rebate period as it was "out of stock." Couldn't even put in basket to be fullfilled when arrives. Called Verizon, switched me around to different sales regions and what did I find? IN STOCK in California! Mine is now on the way to FL. Oh well, I get a great phone aweek early than expected.
Oh they BETTER NOT BE out of stock this Saturday! O_O I don't care if they have to steal it from a third world country, I WANT ONE! :'(
MLT2004 said:
Still not in our Verizon or Sprints. Looked up on T-Mobile website for a corporate owned location (not reseller) and went on down. They have working TP2s. The resellers have dummy versions for size and weight comparisons.
The T-Mobile version battery door did have a memory card door (though hard to open) and I thought I saw a reset button! Couldn't swear to it. I may look into it and see if one of their backs fit the Verizon and see if they can be bought reasonably.
I won't get my TP2 for another week though. Kind of nice watching the forum and letting others who have time get all the bugs out. I wonder if all the clean ups and hacks will start all over again for WinMo 6.5. I wish they'd start new forums for TP2 GSM/CDMA version 6.1, 6.5, and custom cooked ROMs! very dificult to follow all the versions in one thread when they go 24 pages.
Update: well best plans of mice and men... PocketNow posted "OUT OF STOCK" for TP2 at Verizon. Sure enough went on line and entered an upgrade order and would not let me submit order during rebate period as it was "out of stock." Couldn't even put in basket to be fullfilled when arrives. Called Verizon, switched me around to different sales regions and what did I find? IN STOCK in California! Mine is now on the way to FL. Oh well, I get a great phone aweek early than expected.
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I too have been going through the same ordeal. I added a line to my wifes plan. From being told by many verizon reps that the TP2 will not be avaliable untill early next year I settled on the TP1. That was on 9/10/09, well, lo and behold, the TP2 hit Net sales on the 11th. So i went back to the store on the 20th in the hopes of getting a TP2 of my own. No dice. They couldnt even order me one from any of the options that they had. So, we went ahead and returned the TP1 and reactivated my wifes old lg env in the meantime so i could go home and place the net order. Well, all went fine and dandy and I was even able to order the unit for $149.99 w/no mail in rebates. But, two hours later i received a wonderful cancellation email from verizon due to lack of inventory. Slightly irritating, but understandable. Now, going on 4 days later, everything has reset on the account except for my ability to order via the website. After spending hours on the phone with just about every dept in verizon and being told that the phone is going to cost me anywhere from $250+ and still have to pay the restocking fee from returning the TP1 still no luck. I finally did talk with a phone sales rep that was the most helpful of anyone i have spoken with to date. He promised that as soon as he gets any word about the availability of the TP2 he will personally call me and have the order set to go asap. The only issue he said i might have is for some reason the original order that was canceled is not fully showing up in his system, but there is a reference to it in the account. According to him, when it becomes available again he will call me and if it still doesn't show the canceled order that i will be able to send him the email and they will fully honor it. We will see...
Sorry for the long rant, just had to get it off my chest. Its been a fairly irritating past week of dealing with VZW trying to get them to get their stuff straight.
Hopefully i will have a new TP2 in the next handful of days.
I went into my store on the 19th and he said they don't expect to ever get them, only direct fulfillment. So I ordered it online when I got home and it arrived the 22nd.
After 9 months of FRU'ing Touch Pro's, the guy at the Verizon store informed me that they finally had TP2's online as a possible Multi-FRU upgrade.
After more than a week of daily calls to Verizon and finally getting mine (after paying the 2 year contract price as a discount instead of receiving the multi FRU), I can say the following with relative certainty.
1. They don't anticipate displays in-store before the start of 2010. 2 local store managers claimed they have already requested them, and that Corporate was stalling the launch (much the same as the TP.)
2. If you order over the phone and complain enough about your existing phone, you can get it for the new every 2 price, pretty much regardless of your current status. Keep in mind, it will reset your next upgrade date.

T-Mobile Rep - Demand Full Exchange, Not Warranty Exchange

First, I am certain the monkeys on the other side of T-Mobile chat are reading prompts off a computer screen, so I had to go old school and acutally picked up the phone. Just got off the phone with T-Mobile tech rep (that's the first step, get past customer care) who said stop going through warranty exchanges as they are not actually being refurbished - they will still overheat and they will still have screen bleed. Instead, wait until the phone is in stock again and have a new one sent. No QC issues with the new ones and he hinted that when they start shipping they will have GB. He said the phone has been pulled while LG and Google work on "issues".
So if you are having issues and have been throug multiple exchanges, call T-Mobile, have a tech rep note your account to have a new phone shipped once they are available, and start checking every day to see when the phone is shipping again.
I REFUSE to go to Sensation. I think this phone is going to run circles around the Sensation once the kinks are worked out.
thank you for this information
Sent from my LG-P999 using XDA App
It works, I did it myself, they will be sending me one.
Yea right. I was asking all over the place for tmobike to send me a brand new G2 instead of 6 refurbished piles of ****. Never did j get a brand new phone they said it would be a luck of the draw to get a new one. I think this Rep was blowing smoke up your ass.
G2x with CM7 and faux ..21 kernel
Actually it will come in a new box direct from manufacturer (new back, new charger, new usb) - There is a restocking fee ($5 if you have insurance)
That sounds like a good idea. I am about to try that now.
Thanks beggars. I may bebyrying this once it actually gets out again, just to see what people say about screen bleed because if it fixes bugs but there's still screen bleed, no point in exchanging it
Sent from my LG-P999 using XDA App
I just got done with chat support and am being sent a brand new G2x directly from LG once they get more in.
Sent from my LG-P999 using XDA App
when you send yours back will you unroot first?
It would probably be a good idea to
Sent from my LG-P999 using XDA App
Every phone I have received has had bleeding issues so I never rooted, but I would highly recommend unrooting before sending back. Also, now that I think about it, the rep never said anything about sending the bunk phone back - just said a new phone in a new box would be coming.
I am wondering if this is how they are going to handle all future exchanges for the G2X - meaning, everyone gets a new phone once they start shipping and the old bunk ones will go back to LG to be refurbed.
I was denied because i am not in my remorse period. Tried calling two times and got the same answer lol, was told i could exchange for a refurb only
I just got off the phone with the loyalty dept and he said I need to return it to the retailer I bought it from...but the retailer doesn't have anymore g2x's in stock, and has no idea when he'll get more. So the loyalty dept said I can void my contract if I wish...that's it...take it or leave it. He also said that T-mobile HAS the update from LG already, but that they are still testing and will not release it until they are 100% confident in it...which he estimates to be in the middle of July.
And the rep I spoke to before him told me that any problems with the phone are the USER's fault because you are NOT supposed to have more than 5 downloaded apps on your phone at any time...you only install more apps when you get bored with the ones you currently have. Ummm..WHAT?!?!?
mmapcpro said:
And the rep I spoke to before him told me that any problems with the phone are the USER's fault because you are NOT supposed to have more than 5 downloaded apps on your phone at any time...you only install more apps when you get bored with the ones you currently have. Ummm..WHAT?!?!?
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This must be an industry standard line of BS.
I heard the EXACT same statement from a tech in a Verizon store.
brett_day said:
I was denied because i am not in my remorse period. Tried calling two times and got the same answer lol, was told i could exchange for a refurb only
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I am technically outside of my 14 day remorse period (although i am pretty sure if I had to, I could argue that I am not due to a T-Mobile rep telling me I needed a new battery rather than an exchange), but that doesn't matter - I have had 3 warranty exchanges within 90 days so they are sending me a new one if LG starts shipping them again.
GideonX said:
This must be an industry standard line of BS.
I heard the EXACT same statement from a tech in a Verizon store.
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I think they mean desktop....remember windows phone 7 caused a similar uproar with it's live tile statements. I'm thinking 5-7 apps live on the desktop.
A guy at verizon said the samething to me when talking about battery life on droid x 2. He had a droid x. I asked to see his phone. He had dozens....he just laughed...said they are told to say these things.
I have had 1 exchange for very bad screen bleed. My current one has no noticeable bleed unless specifically in Draw! and looking for it. I recently had a couple episodes of the battery refusing to charge/connect via usb until I rebooted the phone. These symptoms appeared after my buyers remorse period was up. Another thing is I bought it at full price and I'm still under my old contract.
It has been getting hot, but not abnormally so to my standards. I could throw that in for good measure.
Do those that have been assured a new phone think my situation will qualify?
Sent from my T3 Motion GT3
I bought my G2x on 4/20 and it's way past my exchanging date. Is there any way to exchange it still?
I haven't used the insurance option on a new phone in some time. I bought insurance with this phone. I am just curious if they send u cash or a new phone. Would love to get one without screen bleed if it would be possible with the new batch of phones.
I'm within my buyer's remorse period...but in my area, if I drop my tmobile contract, my options are sprint, but the only near-comparable phone is the nexus s, and I'm simply not interested in signing a contract based on that phone right now; verizon, but I don't want to pay $120/month for service (which is $30 more than I pay with Tmobile); or att (same cost as verizon).
If I stay with Tmobile, the only realistic option would be the Sensation...and the problems some people are having with that phone seem to be worse, considering software can't EVER fix a faulty screen that accumulates dust under it.
So I think I'll just make the best with what I've got...looks like I got onboard at the wrong time.
Here's to hoping things get better.

t-mobile UK heads up

i'm due to get an upgrade from t-mobile and really want the sensation. just phoned them up and they still havent got a release date but confirmed it definitely will be coming to t-mobile.
then the lady said she'll reduce my bill by £10 a month until the sensation is released so got a result there
might be worth a try for anyone else in a similar situation
My mate got a similar reduction. Also said he'd get his in 3weeks.
cheers for that, the lady said she wotn get info until its imminent but some news of 3 weeks is better than nothing

Warrant exchange?

So whats going on now with T-mobile if we try to do a warranty exchange?
I had a hd2 and it had issues and they sent me a g2x about 7-8 months ago but now it seems alot of the issues that have been reported "that I didn't have I have now" I just don't want a refub g2x my screen looks good and I don't want a refub with screen bleeds.lol
Im sure somebody has dealt with Tmobile on this just wondering what the outcome was.
tdizzle404 said:
So whats going on now with T-mobile if we try to do a warranty exchange?
I had a hd2 and it had issues and they sent me a g2x about 7-8 months ago but now it seems alot of the issues that have been reported "that I didnt have I have now" I just don't want a refub g2x my screen looks good and I don't want a refub with screen bleeds.lol
Im sure somebody has dealt with Tmobile on this just wondering what the outcome was.
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I may be wrong, but if you receive a warranty replacement for a phone the remaining warranty is carried over from the original date of purchase of the first phone. If it is still in the warranty period of the hd2 you should be fine.
Na its been over a year since I bought the hd2.The right thing for them to do is give me a year on the g2x "but the wont" cause they gave it to me and I didn't know about all the issues it has and they was like your lucky this is one of our hottest phones lol
Has any one used asurion are the replacing g2x's with g2x's?
I have gotten two warranty exchanges on my G2x and the first on I received seemed to be a new G2x with LG logo instead of T-Mobile logo under the ear piece, by the second one I received was a refurb an the way I could tell was that after a week of using it I started having a bad screen bleed... When I called T-Mobile and asked for a replacement phone, basically I didn't want the G2x anymore, they told me that I would either get another G2x or the Sidekick 4G... I just decided to order another screen off eBay and replace it myself..... Asurion will exchange you phone for you but there is a $130 deductible that you have to pay if you decide to use your insurance to get your phone exchanged
Sent from my LG-P999 using XDA App
The side kick 4g? lol that's probable what asurion will send.
When a phone is discontinued there sapose to offer a better phone.
Has anyone else got a sidekick from asurion
Sent from my SGH-T989 using Tapatalk

[Q] Best Buy HTC One S back ordered?

I pre-ordered the HTC One S for T-Mobile USA when it first popped up on the Best Buy site, since then I've received an email saying my item is back ordered for a few weeks. Has anybody else had the same outcome?
Issue has been discussed in the T-Mobile HTC One S pricing thread. Its because the phones aren't reported in the system until release day being 25th so the system automatically sets status to back-order. The phones will be shipped out to customer order tomorrow or there after. It's not because of a shortage. Contacted Bestbuy myself because same happened to me.
MPCT.
Sent from my SGH-T989 using xda premium
Oh okay, I talked to a Rep to and she basically told me I would have to wait up to two weeks for the phone to ship. Should I try and pick it up in store tomorrow so I don't have to wait for the shipping?
Went through the same thing as well. Best buy didnt seem to have any clear answers.. so I just cancelled the order and went to Walmart to pick it up. Very glad I did.
I was just going to cancel my order and go to Tmobile but now it's too late an ill probably end up having to wait until Friday. Best buy messed up this one...

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