[Q] Best Buy HTC One S back ordered? - HTC One S

I pre-ordered the HTC One S for T-Mobile USA when it first popped up on the Best Buy site, since then I've received an email saying my item is back ordered for a few weeks. Has anybody else had the same outcome?

Issue has been discussed in the T-Mobile HTC One S pricing thread. Its because the phones aren't reported in the system until release day being 25th so the system automatically sets status to back-order. The phones will be shipped out to customer order tomorrow or there after. It's not because of a shortage. Contacted Bestbuy myself because same happened to me.
MPCT.
Sent from my SGH-T989 using xda premium

Oh okay, I talked to a Rep to and she basically told me I would have to wait up to two weeks for the phone to ship. Should I try and pick it up in store tomorrow so I don't have to wait for the shipping?

Went through the same thing as well. Best buy didnt seem to have any clear answers.. so I just cancelled the order and went to Walmart to pick it up. Very glad I did.

I was just going to cancel my order and go to Tmobile but now it's too late an ill probably end up having to wait until Friday. Best buy messed up this one...

Related

Any T-Mobile Stores Confirm Sale Date Prior to 6/15? [Some Walmarts selling 6/8]

I've made a few calls to some Metro Detroit T-Mobile Stores and all of them told me June 15th. Has anyone got confirmation from their local T-Mobile store will have it on-sale any soon?
Also, any info on how to find the Select Walmarts on June 12th? Wonder if that means 12:01am you can get it at a 24hrs store.
I will be getting one of these bad boys as soon as I possibly can
-CMYLXGO
UPDATE 6/8/2011: It appears that Walmart stores that have inventory are selling them for $600 off contract and $148.88 for 2-Year contract.
UPDATE 6/12/2011: Here is a PDF print out of the Walmart Ad showing the price at $148.88 for those that want to try and price match incase their local Walmart is out of stock due to this post on XDA
this the kind of thread people lash at you lol. You called ths stores like I did and they said the 15th.... xda isnt gonna be able to tell you different.. i would just look @ tmobile news via droiddog dot come and call your local stores friday saturday and sunday and the days prior to the 15th... good luck.. i want it bad too!
I went to my local T-Mobile store and they also would only disclose June 15th as the go-live date for the Sensation @ T-Mobile Stores.
However, he showed me their Sensation display phone and said that they were receiving boxes (6/5) that were shrink wrapped and labeled do not open till 6/8. He couldn't confirm but he thinks its marketing/advertising stuff and that's when they need to start putting up the marketing and display material up in their store.
In checking out the demo phone (not working) and actually holding it in my hand, the feel and look of the phone are pretty sweet!
stepinmyworld said:
this the kind of thread people lash at you lol. You called ths stores like I did and they said the 15th.... xda isnt gonna be able to tell you different.. i would just look @ tmobile news via droiddog dot come and call your local stores friday saturday and sunday and the days prior to the 15th... good luck.. i want it bad too!
Click to expand...
Click to collapse
Well...let me set my track record here first...
I was able to get my TouchPro2 2 days early by heading to some select BestBuy stores that had inventory on hand and was willing to sell it. It was a thread just like this that made it possible.
I was also able to get my HD2 2 or 3 days early by calling several local T-Mobile stores. The store I went to said...if the phone is in the system and I have the unit in hand they will sell it. And they did.
So...this is a usefull thread if indeed the phones get sold prior to June 15th. The sooner I get a phone, the sooner I will be able to release a tested ROM or Add-ON.
-CMY
Out of the 8 local stores I called, one confirmed that they would have them tomorrow June 8. So I'll be there first thing tomorrow and picking one up. Hopefully they stick to their word..
EDIT: Well damn it, I called again to double check and wouldn't you know it, they changed the date to 15th.. Two locations initially said 8th now the 15th.. FFUUU
cmylxgo said:
Well...let me set my track record here first...
I was able to get my TouchPro2 2 days early by heading to some select BestBuy stores that had inventory on hand and was willing to sell it. It was a thread just like this that made it possible.
I was also able to get my HD2 2 or 3 days early by calling several local T-Mobile stores. The store I went to said...if the phone is in the system and I have the unit in hand they will sell it. And they did.
So...this is a usefull thread if indeed the phones get sold prior to June 15th. The sooner I get a phone, the sooner I will be able to release a tested ROM or Add-ON.
-CMY
Click to expand...
Click to collapse
Nice! i am rally anxious for it. Keep watching videos and about to make a 10 minute call around to stores lol
I went to pay my bill the day before the 6/15 announcement and the guy said th 8th and showed me the dummy model. I called back after the announcement and the person (not the same one) said they don't know. I'll be at the store when it opens tomorrow...it's in walking distance.
m
Chris19145 said:
Out of the 8 local stores I called, one confirmed that they would have them tomorrow June 8. So I'll be there first thing tomorrow and picking one up. Hopefully they stick to their word..
Click to expand...
Click to collapse
Hey Chris, where are you located?
Hey guys, when letting us know of your calls and confirmations and whatnot... can you please list your location so it would help fellow XDAers outs?
I just called a local store in a high-end location and was told "it's either coming out on June 8th or June 15th".
kgbkny said:
I just called a local store in a high-end location and was told "it's either coming out on June 8th or June 15th".
Click to expand...
Click to collapse
That is some BS...If it was coming out on the 8th they would know today since they would need to be ready for it tomorrow morning. Morons!
I'm a T-Mobile USA employee. In a meeting it was originally announced for June 8th but recently that was changed to June 15. Reason is unknown. Speculation is a few last minute bug fixes.
The employee I spoke with had to ask one of his colleagues. At this point, I have just about resigned myself to waiting another week. I just sold my MT4G, so it's back to my trusty old G1 for a week.
setzer715 said:
I'm a T-Mobile USA employee. In a meeting it was originally announced for June 8th but recently that was changed to June 15. Reason is unknown. Speculation is a few last minute bug fixes.
Click to expand...
Click to collapse
I guess its off to Walmart then
Two tmobile locations in NJ told me the 8th, however, that was last Wednesday.
Will Walmart allow me to buy it off contract? Or are they strictly contracts and shenanigans?
I chatted with a T-Mobile rep yesterday. They said if I buy thru Walmart it will be thru Walmart Mobile. I don't understand this. They pretty much said I can't upgrade my current contract to get the HTC Sensation. I will have to wait till the 15th and get it thru T-Mobile. They also said they had the launch on the 15th of July in there system.
Profondo_Rosso said:
Two tmobile locations in NJ told me the 8th, however, that was last Wednesday.
Will Walmart allow me to buy it off contract? Or are they strictly contracts and shenanigans?
Click to expand...
Click to collapse
Last time I looked at Walmarts off contract price on a phone, it was more expensive then buying it at the T-mobile store. YMMV
Paten said:
Last time I looked at Walmarts off contract price on a phone, it was more expensive then buying it at the T-mobile store. YMMV
Click to expand...
Click to collapse
Great. My G2X sells in one hour on ebay.
Looks like I may be rocking a white Samsung f'n Gravity until the 15th.
I'm good with this idea for a thread. Almost started it myself earlier today.
I've rooted and ROM'd phones for two employees at my city's largest T-Mobile store. One being a manager. They are always cool with me and will hold their first Sensation for me. We text each other with news so they said if they get them in for tomorrow's possible first day they would let me know. No word yet on receiving stock for tomorrow.
I live in Greensboro, NC. Not the biggest market so maybe they aren't on the premium stores list. If he texts me... this is the first place I'm posting.
digiholic said:
I'm good with this idea for a thread. Almost started it myself earlier today.
I've rooted and ROM'd phones for two employees at my city's largest T-Mobile store. One being a manager. They are always cool with me and will hold their first Sensation for me. We text each other with news so they said if they get them in for tomorrow's possible first day they would let me know. No word yet on receiving stock for tomorrow.
I live in Greensboro, NC. Not the biggest market so maybe they aren't on the premium stores list. If he texts me... this is the first place I'm posting.
Click to expand...
Click to collapse
Buy two, I'll pay for shipping.
digiholic said:
I'm good with this idea for a thread. Almost started it myself earlier today.
I've rooted and ROM'd phones for two employees at my city's largest T-Mobile store. One being a manager. They are always cool with me and will hold their first Sensation for me. We text each other with news so they said if they get them in for tomorrow's possible first day they would let me know. No word yet on receiving stock for tomorrow.
I live in Greensboro, NC. Not the biggest market so maybe they aren't on the premium stores list. If he texts me... this is the first place I'm posting.
Click to expand...
Click to collapse
I'm in Charlotte and all the stores here said june 15..... no way little Greensboro will get it before Charlotte lol

Any stores selling today?

Has anyone heard if any AT&T stores have decided to sell the One X today since they were supposed to arrive to most stores today (to sell on the 6th)? Or any other stores, such as Best Buy, Radio Shack, etc?
Sent from my SAMSUNG-SGH-I897 using Tapatalk 2
SR4 said:
Has anyone heard if any AT&T stores have decided to sell the One X today since they were supposed to arrive to most stores today (to sell on the 6th)? Or any other stores, such as Best Buy, Radio Shack, etc?
Sent from my SAMSUNG-SGH-I897 using Tapatalk 2
Click to expand...
Click to collapse
several of the local stores here had the phone days ago...none of them would sell to me though...
Nope note yet. but yesterday I tried two different radioshacks(neither knew the phone existed) and an AT&T corporate store which has had demo units since at least last week who wasn't selling it yet. none of the stores around my job are selling it yet(financial district in manhattan). I'm thinking about trying some smaller stores out in jersey later on tonight to see if they are willing to break street date. gotta go buy my wife a mothers day present anyway heh.
The store I visited last Saturday said they were getting their shipment Monday and I could come check out the phone but they couldn't sell it until Friday. Whether he just mispoke or not...we'll find out here in a bit.
I tried all my local stores too. Dammit sell it to me lol! Man Sunday morning can't come soon enough!
I went to an official AT&T store (not a reseller) yesterday and the clerk at the checkout counter told me that he got an email saying they'll have the phones available for sale on Sunday the 6th. He also stated he wasn't sure if he was allowed to tell me that or not...
The sales person at bestbuy also told me that they'll have the phones available for sale on Sunday the 6th.
So... It looks like tomorrow is when us normal folk (non-preorders) can purchase the phone.
Anyone know why AT&T chooses SUNDAYS to release new phones? That's gotta be the worst & most inconvenient day of the week to do product launches! Sunday is family day for a lot of people, sports games on TV, etc. Why not Fridays or Saturdays, which would seem to make more sense?
Personally, I like that it's on Sunday. Sundays are usually a drag for me and I end up just sitting around doing nothing. Now I've got something to look forward to tomorrow.
But, I live alone, so I've probably got a different outlook than a lot of people.

Best Buy Pre-Order Update Thread

Did you Pre-Order the Galaxy S4 from Best Buy as per this link? Pre-Order in store like I did at 3:27PM on April 16th? Let's post the updates here as to when you pre-ordered and when you receive the device, hoping I get an email from BBY in the next few days since the AT&T stores are shipping out theirs to customers today!
Also, any discussion on pricing, discounts, price matching, Phone Freedom should go here as well.... I paid the $50 to pre-order, have the $50 off attached to my account for Phone Freedom, and will hopefully get some money off with price matching, despite the new wording that says they don't price match contract phones! They told me in store while pre-ordering that they would price match Amazon, Walmart, etc (full list on this page) when I came to pick up the phone, so post your feedback with that as well
S4 coming soon everyone!
I preordered mine through BBY. No news yet.
soritong said:
I preordered mine through BBY. No news yet.
Click to expand...
Click to collapse
I pre-ordered in BBY yesterday. They told me they weren't sure when they would receive the devices, but that usually it's the same day as the in-store release. They also told me that pre-orders take priority over other customers BUT that the people who pre-ordered first would take priority over those who pre-ordered later. Basically if the store receives 10 phones, and you were number 11 to pre-order at that store, then you would have to wait until they received another batch of phones. They were unable to tell me how many phones they would be receiving. According to the BBY Mobile manager i spoke with, they usually receive the phones the same day as the carrier stores. So here's hoping for Friday/Saturday I get a call/email from my local BBY!
I was gonna pre-order from ATT, but when I spoke with a rep, they told me all orders after the 22nd would not ship until the 30th, all other orders are shipping today.
I just got back from visiting two BBY stores in my area, the one I had a pre-order at and a larger store that has a much larger inventory, in order to find out if they even received any in, and here's what I took away from the things both stores told me.... the STREET DATE for this phone is the 27th, Saturday, and even if they receive them in before then, they will not sell them early - if an employee is caught doing it, they will get fired, no questions asked.
When the HTC One released on that Friday, they received their inventory in on Wednesday, and emails went out on Wednesday telling people they could come pick up their pre-orders on Friday - the same should happen here, they should receive the pre-ordered S4's sometime before Saturday, and an email will go out, like bvic01 said, first come, first served, to those who pre-ordered.
I was first out of only two people who have pre-ordered at my local store, so they're all but guaranteeing that I'll get mine on Saturday, fingers crossed.....
I think I was only one of a handful that preordered in my store so I hope to get it on Sat.
KryptosXLayer2 said:
I just got back from visiting two BBY stores in my area, the one I had a pre-order at and a larger store that has a much larger inventory, in order to find out if they even received any in, and here's what I took away from the things both stores told me.... the STREET DATE for this phone is the 27th, Saturday, and even if they receive them in before then, they will not sell them early - if an employee is caught doing it, they will get fired, no questions asked.
When the HTC One released on that Friday, they received their inventory in on Wednesday, and emails went out on Wednesday telling people they could come pick up their pre-orders on Friday - the same should happen here, they should receive the pre-ordered S4's sometime before Saturday, and an email will go out, like bvic01 said, first come, first served, to those who pre-ordered.
I was first out of only two people who have pre-ordered at my local store, so they're all but guaranteeing that I'll get mine on Saturday, fingers crossed.....
Click to expand...
Click to collapse
When I pre-ordered mine, the manager told me that the day before the pre-order count for that store was 13. Im kinda nervous I wont get it the day it comes out. Worst case scenario, if I dont get an email/call by tomorrow, I may just try to get one from an ATT store and use the BBY $50 gift card for a case/screen protector or other accessories. I can always find an excuse to spend money at BBY
bvic01 said:
When I pre-ordered mine, the manager told me that the day before the pre-order count for that store was 13. Im kinda nervous I wont get it the day it comes out. Worst case scenario, if I dont get an email/call by tomorrow, I may just try to get one from an ATT store and use the BBY $50 gift card for a case/screen protector or other accessories. I can always find an excuse to spend money at BBY
Click to expand...
Click to collapse
Exactly, don't know why people were hesitant to pre-order! Yeah, 13 is kinda high, don't want to crush your hopes or nothing, but if there isn't a large amount of phones getting shipped for launch date, sending more than 13 to one store is pushing it.... I HAD to order from BBY because I'm not going to say no to "free money" with the Phone Freedom $50 off deal, that's just crazy unless someone else had it for $50 off at the same time!
My best buy said to come get it Friday if on at&t
Sent from my SAMSUNG-SGH-I717 using xda premium
Bataga said:
My best buy said to come get it Friday if on at&t
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Did they email you that or tell you on phone/in store?
soritong said:
Did they email you that or tell you on phone/in store?
Click to expand...
Click to collapse
Stopped by the store
Sent from my Nexus 10 using Tapatalk HD
I just read there's going to be a delay because of the lack of supply.. I pre ordered on the 19th (I think) at the store.. I am going to keep my fingers crossed.. Was so looking forward to Saturday! Ugh! !
Sent from my EVO using xda app-developers app
Who told you this?
OK, so now im a little pissed. I just found out that even pre-orders on the 23rd have been shipped out overnight by ATT and are being received today. I called ATT on the 23rd and was told if I preordered through them it wouldnt ship until the 30th, even though the other pre-orders were already shuipping. They said everything the 22nd and back would ship this week. Well looks like they lied, everyone is getting theirs and Im stuck waiting on my BBY pre-order.
---------- Post added at 06:20 PM ---------- Previous post was at 06:12 PM ----------
tntsjp said:
I just read there's going to be a delay because of the lack of supply.. I pre ordered on the 19th (I think) at the store.. I am going to keep my fingers crossed.. Was so looking forward to Saturday! Ugh! !
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I read that on engadget
bvic01 said:
OK, so now im a little pissed. I just found out that even pre-orders on the 23rd have been shipped out overnight by ATT and are being received today. I called ATT on the 23rd and was told if I preordered through them it wouldnt ship until the 30th, even though the other pre-orders were already shuipping. They said everything the 22nd and back would ship this week. Well looks like they lied, everyone is getting theirs and Im stuck waiting on my BBY pre-order.
Click to expand...
Click to collapse
Technically, they shipped out on Tuesday, they did not offer overnight shipping unless you upgraded to it, but rather free 2 day shipping.... but yeah, AT&T moved up their ship date to the 23rd even though their launch date is tomorrow with the retail store sales beginning on Saturday - don't know what the difference really is, but Saturday you should be able to get one in store or at BBY if you pre-ordered!
KryptosXLayer2 said:
Technically, they shipped out on Tuesday, they did not offer overnight shipping unless you upgraded to it, but rather free 2 day shipping.... but yeah, AT&T moved up their ship date to the 23rd even though their launch date is tomorrow with the retail store sales beginning on Saturday - don't know what the difference really is, but Saturday you should be able to get one in store or at BBY if you pre-ordered!
Click to expand...
Click to collapse
Actually, go read through the last few pages of the ATT pre-order thread. Orders on the 23rd were upgraded to overnight without charge and without request by customer. There's reports of people checking their tracking to find it on the truck for delivery today. So the difference is, if I had pre-ordered through ATT like I originally planned, I would be getting it today. Oh well, I like BBY's device protection plan alot more than ATT's due to the no deductable. I actually carry both, ATT's in event of theft or loss, and BBY's in case I break the damn thing. lol
KryptosXLayer2 said:
Technically, they shipped out on Tuesday, they did not offer overnight shipping unless you upgraded to it, but rather free 2 day shipping.... but yeah, AT&T moved up their ship date to the 23rd even though their launch date is tomorrow with the retail store sales beginning on Saturday - don't know what the difference really is, but Saturday you should be able to get one in store or at BBY if you pre-ordered!
Click to expand...
Click to collapse
Kryptos, just curious, are you paying full or upgrading? If upgrading, will BB honor the $168 price of Walmart? That with the discounts would make it an incredible deal!
bvic01 said:
Actually, go read through the last few pages of the ATT pre-order thread. Orders on the 23rd were upgraded to overnight without charge and without request by customer. There's reports of people checking their tracking to find it on the truck for delivery today. So the difference is, if I had pre-ordered through ATT like I originally planned, I would be getting it today. Oh well, I like BBY's device protection plan alot more than ATT's due to the no deductable. I actually carry both, ATT's in event of theft or loss, and BBY's in case I break the damn thing. lol
Click to expand...
Click to collapse
i concur with you on the best buy protection plan. you pay $5.99/mon for it. if you do anything to your phone, you take it back to them and they ship you a new or refurbished one that day (as long as the claim was put in before 1pm). i have used this service twice and both times i got my replacement phone 2 days later. seems to me to be the best protection plan for phones.
bvic01 said:
Actually, go read through the last few pages of the ATT pre-order thread. Orders on the 23rd were upgraded to overnight without charge and without request by customer. There's reports of people checking their tracking to find it on the truck for delivery today. So the difference is, if I had pre-ordered through ATT like I originally planned, I would be getting it today. Oh well, I like BBY's device protection plan alot more than ATT's due to the no deductable. I actually carry both, ATT's in event of theft or loss, and BBY's in case I break the damn thing. lol
Click to expand...
Click to collapse
Yeah, it's just another few days, I'm not too worried! That's interesting about the two protection plans, how much does the total of them come out to be? I decided when I bought the SIII not to put any protection on it, SquareTrade has just gotten out of control with their prices, and I'm SO careful with my phones and tablets, it's ridiculous - to date, I have never used a case or screen protector on my SIII after buying it at launch last year, and it still looks brand new!
RTBee said:
Kryptos, just curious, are you paying full or upgrading? If upgrading, will BB honor the $168 price of Walmart? That with the discounts would make it an incredible deal!
Click to expand...
Click to collapse
I'm upgrading on contract, and also talked to the girls at BBY about this whole "end of showrooming / price match" thing I posted links for already, and they said that without a doubt, it does NOT apply to contract phones, so they will not honor the price match at Walmart (which, don't know if you saw, is over - Walmart changed the price back to $198 already)
I asked them what the price matching applies to, and they said "cases, accessories, stuff like that," yeah, like I'm going to go into a store and say "hey, I found this $2 cheaper on Amazon, price match it for me!" They said that so many people asking BBY to PM online retailers when they would never order a phone online, and it didn't make sense to give away money even though people wouldn't find another way to buy their phones - like myself, that's the main reason I buy in store is because I buy so many things online, but I won't have a phone shipped to me, I just don't like the idea all the way around....
KryptosXLayer2 said:
I'm upgrading on contract, and also talked to the girls at BBY about this whole "end of showrooming / price match" thing I posted links for already, and they said that without a doubt, it does NOT apply to contract phones, so they will not honor the price match at Walmart (which, don't know if you saw, is over - Walmart changed the price back to $198 already)
Click to expand...
Click to collapse
Thanks, no I hadn't seen the Walmart change. Not really a big deal tho. I did the buyback thing with BB when I got my S3 last year. I don't know if that's the greatest deal or not but I'm thinking I'll just add another line then get the S4 at upgrade price. Sell them back my S3 and then next year upgrade the S3 line to an S5. Or maybe I'll just keep the S3 for backup.
RTBee said:
Thanks, no I hadn't seen the Walmart change. Not really a big deal tho. I did the buyback thing with BB when I got my S3 last year. I don't know if that's the greatest deal or not but I'm thinking I'll just add another line then get the S4 at upgrade price. Sell them back my S3 and then next year upgrade the S3 line to an S5. Or maybe I'll just keep the S3 for backup.
Click to expand...
Click to collapse
If the staff won't waste their time with the buy back program, I don't think anyone else should either! I asked them about that too, as in "who in their right mind would give up their SIII for so little?" I was going through eBay to get my phone ready to sell my SIII once I've got a fully functional (read: rooted) S4, and it said this, no joke:
At this point in time, the lowest Buy It Now price from an eBay Top-rated seller for an item like yours in Used condition is $425.00.
Click to expand...
Click to collapse
Could not believe it, but that's the truth! If you don't want to be hassled for the time it takes to eBay that sucker, I'd give you more than BBY would for it! hahaha

Advance Exchange Note 7 Recall Phone Order, Any Ship yet?

Did my replacement order over the phone with Sprint customer support last Sunday 9/11. All I continue to get is emails stating my order is processing. I know others have handled their recall this way as well. Any updates for anyone? Hopefully we don't have to wait weeks when stores are getting them in. Only reason I did it this way is because my note 7 wasn't purchased directly from a sprint store.
Good Morning Dude!! I called a local Sprint Corp store yesterday as I wanted to swap out sooner than later. The Sprint Corp store told me they are only swapping devices that were purchased at a Corporate Store location. Hmmm.....I called the Sprint Telesales 800 line and talked to them. Sprint told me the same thing. Corporate stores are only swapping out devices that were purchased at a corporate location.
I contacted my local Sams club and they told me they would have replacement devices on Wednesday and I could swap at the Sams location I bought the phone from...which I plan on doing Wednesday.
Sprint said that I could refuse shipment on the device they send me and when they get the device back, they would cancel the telesales order.
Kind of a long drawn out process...but that's my plan. If I get the Telesales device prior to tomorrow late afternoon, obviously I'll keep the telesales device. But I don't see that happening.
hotspace said:
Good Morning Dude!! I called a local Sprint Corp store yesterday as I wanted to swap out sooner than later. The Sprint Corp store told me they are only swapping devices that were purchased at a Corporate Store location. Hmmm.....I called the Sprint Telesales 800 line and talked to them. Sprint told me the same thing. Corporate stores are only swapping out devices that were purchased at a corporate location.
I contacted my local Sams club and they told me they would have replacement devices on Wednesday and I could swap at the Sams location I bought the phone from...which I plan on doing Wednesday.
Sprint said that I could refuse shipment on the device they send me and when they get the device back, they would cancel the telesales order.
Kind of a long drawn out process...but that's my plan. If I get the Telesales device prior to tomorrow late afternoon, obviously I'll keep the telesales device. But I don't see that happening.
Click to expand...
Click to collapse
Well the note 7 i got was a gift from my grandparents. They live out of state and got it at a third party sprint store so the two different sprint corp stores I went to to exchange wouldn't do it because they couldn't pull the order up. I don't know what else to do other then wait for my advance exchange order to ship from sprint themselves.
Sent from my SM-N930P using xda app-developers app
Finally got my silver note replaced at a Corporate Sprint store. No hassle. It did help that I knew the lead tech person.. Unfortunately, will have to re-pair my Gear S2, Gear Fit2, and Huawei watch. Only lose about 4 hours of data. These cannot be restored with Smart Switch
kbboykin said:
Finally got my silver note replaced at a Corporate Sprint store. No hassle. It did help that I knew the lead tech person.. Unfortunately, will have to re-pair my Gear S2, Gear Fit2, and Huawei watch. Only lose about 4 hours of data. These cannot be restored with Smart Switch
Click to expand...
Click to collapse
Where did u originally get your note 7 at?
Sent from my SM-N930P using xda app-developers app
powerstroke said:
Where did u originally get your note 7 at?
Click to expand...
Click to collapse
Swappa, but told them the phone came from New York the new resale person's address was New York. Now waiting in queue to cancel the one I ordered by phone from Sprint which was going to take 1.5 weeks from today, but placed order on Monday.
kbboykin said:
Swappa, but told them the phone came from New York the new resale person's address was New York. Now waiting in queue to cancel the one I ordered by phone from Sprint which was going to take 1.5 weeks from today, but placed order on Monday.
Click to expand...
Click to collapse
Damn. Wish I could get a sprint store that would help me out. Because I'm basically in the same boat. Are you able to find out how your tech buddy was able to find the order? There has to be a way around it
Sent from my SM-N930P using xda app-developers app
powerstroke said:
Damn. Wish I could get a sprint store that would help me out. Because I'm basically in the same boat. Are you able to find out how your tech buddy was able to find the order? There has to be a way around it
Click to expand...
Click to collapse
Didn't look it up or if he did, he didn't say anything. It can be replaced by calling Sprint as a last resort, but the sooner you call the better.
kbboykin said:
Didn't look it up or if he did, he didn't say anything. It can be replaced by calling Sprint as a last resort, but the sooner you call the better.
Click to expand...
Click to collapse
Yeah already did that last Sunday 9/11. But their saying up to 3 weeks to get it in the mail.... Bummer
Sent from my SM-N930P using xda app-developers app
2 weeks later and still no update on my advance exchange order on my Note 7. Anyone else still waiting for their order?
Sent from my SM-N930P using xda app-developers app
It is all BS. If my Note 7 did not work good i would be having a fit with them over this. Mine works good so i look at it as a loaner till a New one comes to swap for free. My 2 local sprint Corp stores both said they have none that they got a few in last week but swapped them out. And of course some sold them as new to new people when they're not supposed to. But anyway mine works but the point is it has been awhile now and if the phone gets a scratch or a crack then so be it since they're the ones forcing me to keep it since there is no way for me to give it back to them. Sure i could take it to the store and just wait but then i have to go back to a old phone till it comes out so screw that.
rdcrds said:
It is all BS. If my Note 7 did not work good i would be having a fit with them over this. Mine works good so i look at it as a loaner till a New one comes to swap for free. My 2 local sprint Corp stores both said they have none that they got a few in last week but swapped them out. And of course some sold them as new to new people when they're not supposed to. But anyway mine works but the point is it has been awhile now and if the phone gets a scratch or a crack then so be it since they're the ones forcing me to keep it since there is no way for me to give it back to them. Sure i could take it to the store and just wait but then i have to go back to a old phone till it comes out so screw that.
Click to expand...
Click to collapse
My exact sentiments, I tried stores and of course I could go back to best buy since that's where I bought it but I have a order for a replacement through sprint that they will mail me, so I will wait for that instead of this hit and miss nonsense other people are going through
Same here. My time bomb has performed flawlessly so far. I'll just keep using it until they send my replacement. Or it goes boom.
It is now Oct. 5th and still nothing from Sprint about my order shipping for my replacement Note 7. Anyone else received any updates?
Sent from my SM-N930P using xda app-developers app
I just received this from Sprint as I was unable to cancel this Shipment even though I tried several different times.
Dear Valued Sprint Customer:
We would like to thank you for your recent Phone/Battery Replacement Order. We are pleased to inform you that your replacement order has shipped.
---------------------------------------------------------------------------------------------------------------------------------------------------------
Order Summary:
Phone Replacement Order Number: xxxxxxxxxxx
Wireless Phone Number: xxxxxxxxxxxx
Defective Phone Information:
Model Name: Samsung Galaxy Note 7 Black
Serial Number: xxxxxxxxxx
Replacement Phone Information:
Model Name: SAMSUNG N930P2 BLK KIT
Serial Number: xxxxxxx
Tracking Information:
UPS Tracking No: xxxxxxxxxx
To track your replacement order, please visit www.ups.com
NOTE:
Replacement orders are shipped via UPS Standard 2-Day. Please allow 2 - 3 business days for arrival of your Phone Replacement shipment. Inventory levels and holidays could delay this estimated arrival time.
---------------------------------------------------------------------------------------------------------------------------------------------------------
Return Instructions:
A pre-addressed return label and return envelope will be included with your replacement order. Please use this customized return label and envelope, as it allows for proper receiving and processing of your return phone.
NOTE: Prior to returning your defective phone, please be sure to follow the activation and return instructions included in your shipment.
2 Simple Steps To Return Your Phone:
1. Repackage your defective phone in the padded envelope provided. For your convenience, the return label is already attached.
2. Place the return envelope anywhere in the U.S. Mail - in your home or work mail box or in a blue U.S. Mail drop box. Sprint will notify you via email when we have received your defective phone.
Return Tracking Information:
USPS Tracking No: xxxxxxx
To track your return shipment or for questions regarding your order, please visit www.usps.com
Click to expand...
Click to collapse
hotspace said:
I just received this from Sprint as I was unable to cancel this Shipment even though I tried several different times.
Click to expand...
Click to collapse
When did you receive that might I ask?
Sent from my SM-N930P using xda app-developers app
9:44 AM Today
hotspace said:
9:44 AM Today
Click to expand...
Click to collapse
Cool. Thank you. Means I should be getting my shipping info soon then cuz I think I did the replacement order shortly after you. I did my order on 9/11, you?
Sent from my SM-N930P using xda app-developers app
Looking back through my emails, it looks like it was placed on the Sept 10th
I've already swapped my device. I'm having Bluetooth problems and am going to contact Sprint and ask them if I can swap my already swapped device for the one that is being delivered. They are expecting a specific serial number to be returned. Who know how that conversation will go....but it's worth a shot.
Got a text this morning with a tracking number and when I checked it, it says to be delivered today so I will be getting mine this afternoon.

No Stock at T-Mobile Stores?

I went to 1 T-Mobile store in my area and they said they "had two and just sold the last one".
Then he called 10 of the closest stores - TEN - and they all said they didn't have it. Has anyone else run into this? Any idea what's going on?
Mike
Probably like the v10. Release day I had to go to 3 stores. Called the third store from the second and he had one left and held it for me while I drove 20 minutes to get it.
The stores only got 2 or 3 each. I was afraid they were going to do it again this year. Sounds like at least in your area they have.
I had a bad feeling about it when they finally got the demo unit and just stuck it on the wall. Just up there with the stlylo and other lame phones. No special signage.
Why lg? And why t-mobile? This is an awesome high end flagship device! Why do they treat it like some ghetto prepaid low end cheap phone?
I pre-ordered mine on Tuesday and thankfully received it yesterday. (Thursday) I was going to wait to get it in store but was afraid to risk it.
I hope you can find one soon.
The store I went to had 5 in Stock when I went in, one other person was buying one and multiple people called about it. My first one was defective so I had to exchange and got their last one.
I heard one rep saying that they deliberately send them a low number, something about driving up pre orders. I also assume a lot of the note 7 guys are probably picking this up as it is the best replacement to the note.
I got the only one the store has. And the other local store also only got one in today.
Didn't want to risk this fiasco like with the V10, so I smartened up and pre-ordered mine on the 17th...received on the 20th and have been enjoying it since.
Sorry to hear that T-Mobile's out of stock. It's the first day of release and I'm sure they will get more in quite soon.
mhannigan said:
I went to 1 T-Mobile store in my area and they said they "had two and just sold the last one".
Then he called 10 of the closest stores - TEN - and they all said they didn't have it. Has anyone else run into this? Any idea what's going on?
Mike
Click to expand...
Click to collapse
I preordered mine. Got it in 3 days.
I live in Long Beach, CA. Called to 6 stores before finding a store that only had 2 left. All the other stores that were out of stock, I asked how many do they usually get and they said about 3-4. I pre-ordered on the 18th and my expected shipping date was December. I cancelled my order and piked one up in person instead.
Kambuja said:
I pre-ordered on the 18th and my expected shipping date was December. I cancelled my order and piked one up in person instead.
Click to expand...
Click to collapse
there is no way you that if you pre-ordered the 2nd day pre-orders were open that you would have gotten your phone in december. there was a glitch in t-mobiles system showing incorrect shipping dates. you probably would have gotten it before the actual release date like everyone else who pre-ordered. you wouldn't get a pre-order 2 months after they were available in the stores.
probablecauzdnb said:
there is no way you that if you pre-ordered the 2nd day pre-orders were open that you would have gotten your phone in december. there was a glitch in t-mobiles system showing incorrect shipping dates. you probably would have gotten it before the actual release date like everyone else who pre-ordered. you wouldn't get a pre-order 2 months after they were available in the stores.
Click to expand...
Click to collapse
He's right, I got the free tablet promo with mine and it also said Nov 27th -Dec 12th, but I got it the same day as my phone on Oct27th
Sent from my LG-H918 using XDA-Developers mobile app
Coming from a banned Note 7 that I still use everyday, I waited for the release of the V20. Easy to do because Tmo didn't have any S7Es a week ago or so either. I really need to do an exchange because my Tmo bill is terribly jacked up from the Note7 experiment. Needless to say there was absolutely no stock anywhere to be found at the 7 stores between work and home Friday.
HOlly mollies! I have been calling to the 25 stores that are found within 20 miles from my house and none of them have it until finally i found one store that told me there would be 1 unit arriving tomorrow and i told him SAVE IT FOR ME! (i m going to actually replace mine because it has an issue with my simcard not been read and also it rebooted 5 times at random moments. ). I only have 4 days left to replace it without any fees charged
joseguillen1994 said:
HOlly mollies! I have been calling to the 25 stores that are found within 20 miles from my house and none of them have it until finally i found one store that told me there would be 1 unit arriving tomorrow and i told him SAVE IT FOR ME! (i m going to actually replace mine because it has an issue with my simcard not been read and also it rebooted 5 times at random moments. ). I only have 4 days left to replace it without any fees charged
Click to expand...
Click to collapse
Not if it's defective.
I got mine first thing Friday when my store opened. 3 other people were in there at the same time getting it.
dcmtnbkr said:
Not if it's defective.
I got mine first thing Friday when my store opened. 3 other people were in there at the same time getting it.
Click to expand...
Click to collapse
NO ONE IS GOING TO TAKE MINE!!!! Because the guy already put it in the system and scheduled by tomorrow at 1 pm so that i can go to pick it up! F**K everyone else who were looking for it inside that store lol! IT IS MINE!!!!!!! >=D! (i hope is not defective though) lol
I pre ordered mine on the 18th and it's on back order. Expected ship date as of now is 11/21 - 12/12. I can't even cancel the order if I happen to find one in the store because the $200 I'm getting for my note 3 was only for pre orders. If it doesn't ship soon I think I'm just gonna cancel my order and wait a few months to pick one up for $300 on Craigslist.
Wow
Given that lots are seitching their note 7 to comething else this is the only thing comparable
I got lucky. Walked into tmobile. They didn't have any in stock. Had them call another store that was 30 mins. away. They had one and the T mobile lady went and got it for me. I call that top notch service. Maybe because I was switching from Sprint, I don't know.
2 stores by me where out of stock today. I called tmo and ordered one, it will be here in up to a week. Cool thing was I could complete the trade in evaluation over the phone. I read the imei # to her and she processed it. I have 30 days to send in my g5 after I get the v20. I also will get a label to mail in the cheap Alcatel I bought for the $200 promo
Sent from my Pixel XL using Tapatalk
Tmo started crippling the Note 7 this weekend. I made the decision to leave Sammy but no V20s in stock. "We can ship it to you." At the 3rd store, I walked out with a S7E.

Categories

Resources