Hi,
I have a stock, unbranded, x7501. Yesterday, I did my first hard reset since I started using the device (I did one right after I bought it) and now something is wonkity.
When looking at images in the explorer, the images are in 1,2,3,4,5,6, etc order. However, when I try to view them in the pictures and video program(stock), I get a random jumping order, almost as if it was in shuffle. The image files worked before I did the hard reset, and I have never had this problem on my other WinMo 6 phone.
I did another hard reset and the problem persists. Any advice? It's not debilitating, but I'm sure it points to a deeper issue...
I'm thinking it may be caused by the programs that auto-install during the setup, but as i don't have a way to kill it, I'm not sure I can do much about it. It didnt caus the problem the first time either.
Related
Has anyone experienced their TP crashing during normal operation, and found the only way to recover is through a hard reset?
That's what happened to me last night. I'm running a stock HTC ROM that I upgraded when it came out (two weeks ago?) and the device was working without any problems up until then.
Last night though I was using Opera to browse a website and it suddenly became unstable. I closed Opera and found it wouldn't re-start so I performed a soft-reset. From this point on the device wouldn't go past the boot screen (displaying 'HTC Touch Pro' with the red version numbers - not even getting to the animation). I attempted to soft reset a few times (and even removed the battery for a while) but it still would not boot.
So I performed a hard-reset and restored a backup, whereupon it now seems ok again.
To give a little more info:
- the device was fully charged (had been on charge via USB all day)
- TF3D not installed - standard WM6.1 with SPB Phone Suite installed
- Browsing over wifi (bluetooth and HSDPA connection were also active)
- Running Opera 15613
- Just before the crash, a bug appeared whereby typing a single character into a website textbox (using the slide-out keyboard) would cause that character to be repeated a large number of times on screen - this has never happened before
I've always run the device with the stock HTC ROM and never had any issues like this.
Anyone had anything similar happen?
Yep, just had to hard reset then restore sprite...I was trying to play a song through tf3d and it froze. Soft reset only lead me up to the first screen that states radio version...yaddah yaddah yaddah...hard reset 'solved it'.
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
hope this helps
BHole
BHole said:
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
BHole
Click to expand...
Click to collapse
It gets warm sometimes, however in this case I'd only been using the device for a few minutes, so I think it was still cold.
I tried removing the battery but that didn't help.
Seems to be behaving itself since then though.
I got the same problem nearly every day. After a few hours (up to 12) it gets frozen. Only hardreset was possible. I got this problem since a view months. I'm trying now to leave one after another program not installed after every necessary hardreset. Currently i'm suspecting either WM6.5 itself, vAlert or some other mortscript apps. For now i don't installed vAlert and there is no crash since over 24 h.
The following programs are innocent:
- tf3d
- pointui
- SmsReportsEraser
Surprisingly enough, I had the exact same problem just the other day. I got my TP about two weeks ago and was still looking around here learning the ropes of flashing etc and the differences between it and the Mogul. I kinda liked the business card reader that came on the stock rom and couldn't find it as a cab anywhere so I was undecided on flashing a new rom. I also didn't like the TF3d so I wasn't running it. I was using the regular win today screen with spb weather and Phone Suite installed. Worked fine like that for over a week. I got a text message on Tuesday and the TP froze up, so I did a soft-reset. It got frozen on the boot screen just as you described. Fortunately I was able to in hard-spl from the micro disk to unlock it, then I installed NFSFAN's custom rom, also from the micro disk.
Not related to the topic, but I really like how that new rom functions. I added the telus radio as well and now the battery at least makes it through the work day. Before I had to charge it mid day! Only thing I miss is that stupid business card program from the stock rom. If anyone can point me to a cab I'd really appreciate it. I get so many cards its a pain to enter them all manually.
Thanks,
PhilyT
I just started having this problem a couple of days ago. This has happened twice now. Warm-booting did start the reset process (I would get the splash screen), but it never got past that.
i think theres a thread about this somewhere. The cause isnt known but they are trying to pinpoint the problem. Bad rom chip, software problem etc
I've also have been affected by this and its a pain... having to setup the device again.
Mainly this problem has to do with tf3d2 in my case as i try to save a contact each time it will free. So i have to manually enter a phone number and store it.
I guess its better than a hard-reset
Yesterday, my Polaris with original HTC WM 6.1 set back itself to the delivery state. When I where at work, I wondered, because the battery was suddenly empty. I have charged it on Sunday.
After I have begun to recharge it for a short time, I switched it on. The Polaris told me to calibrate the touchscreen. After it, It started with the assistant for first steps of WM. I canceled it and then I where on the Home Screen. The HTC Home and the Plugin for G-Alarm where lost. When I tried to start a program I have installed some time before, it hadn’t worked. All programs I had installed for my self, seemed to be lost. When I tried to start them, there comes the failure like comes when I’ll install them (the program is from an unknown developer…; I don’t know the text in English exactly, because it is in German on my Polaris) All the SMS where lost and the Plugins on the Program Tab of the HTC Home and the Phone numbers in the Cube where also lost.
All seemed that the Polaris is in delivery state, but the installed programs where still in the list of programs in settings of WM.
The last way for me was to install the ROM now onto the phone. After I’ve installed it new today, WM 6.1 again, all worked very well and I’ve installed some programs like finger menu etc. new. After one restart while an installation, the problem comes again. The whole Phone seemed to be in delivery state. The only change is now, that the phone-program of the Polaris in WM doesn’t work anymore. When I click onto the telephone receiver- picture in WM, nothing happened. Earlier the screen comes, where I have to input my pin-number.
Have anybody an idea, why the mistake happened and what I can do to repair it? Is it a soft- or hardware mistake? I have no Idea what I could do to repair it. The last way I could do is to send it to the dealer where I’ve bought it, because I’m still in guarantee-time, or has anybody an idea, how I can repair the software without send it back for repair?
Regards from Germany,
Robert
Robert,
Get that phone right back to the SUpplier, as its clearly hardware issue. You have tried to re-flash with original 6.1 which was succesful.
btw just curious, did you try using the phone standard without adding new apps for a few days just to see if it was stable or not?
Might be a good idea to do this, just so u can be sure its not a software clash.
Thanks for your fast answer, timmymarsh!!
I've only tried the phone a few minutes without any apps. Then I installed only 4 or 5 small apps, which I've used before I had the first problems on monday over a long time.
This day I watched onto the invoice of the phone. I bought it last year at the end of April. So I will send it as fast as possible to the supplier, that I won't loose my garantee.
After your post I'm pretty sure, that it should be a hardware issue.
If I had a longer rest of the garantee time, I would try it without apps some days, but in this case I'll play safe...
have just had exactly the same problem only have been using the udk syrius r7 rom for last few months, turned phone off while in work and on turning back on losing all contacts etc. have tried reflashing with r8 beta & had same problem have now flashed 3lit3-VI rom and seems 2 b ok now.
MacGaiser said:
Yesterday, my Polaris with original HTC WM 6.1 set back itself to the delivery state. When I where at work, I wondered, because the battery was suddenly empty. I have charged it on Sunday.
Click to expand...
Click to collapse
the indications given looks like due to the battery was drained, so you will lose all applications been installed as well as data and information on the ram (sdcard will survive). in worst cases, your device will stay on bootloader mode, will not loading the rom, though hard reset when battery full can resolve the situation.
Unless you can find hardware related reason to draining your battery higher than normal, no i dont think it is hardware related.
Hello,
In the last few months, I have experienced a strange problem:
Sometimes, when I turn off the ringer and use on vibration, the phone seems to stuck on this mode even if I turn the ringer back on. I cannot play any kind of sound until I restart my phone. To solve this problem once and for all, I have performed hard reset, however the problem persists.
I miss very important calls as a result of this problem, is there a solution?
Thanks in advance,
Michael
I remember a friend having this issue. I seem to remember the solution.
explore to application data/volatile and delete all files within folder and soft reset.
If you don't feel safe about it first copy or move all files to a new folder on your sdcard before deleting.
hope it helps.
good day.
I saw this solution in another forum and it did not work. Besides, I had performed a hard reset so all my phone memory was deleted, however the problem returned.
Maybe the problem is on the SD card or something.
What type of results do you get plugging the head phone adapter in and out? But only when the lack of sound occurs.
And any suspect software installs recently?
good day.
I need to wait until the problem reoccures to check with the headphones.
The softwares installed on my device are:
Opera mobile
Opera mini
SPB Time
SPB Mobile
S2U2 (I have unistalled it for now to check if it has something to do with my problem)
* I think the problem began after I had restored my phone using SPB backup a few months ago, however I am not sure 100%
Thanks again
I was using S2U2 as a screen lock application while running Windows Mobile 6.1 on my HTC Touch Pro 2. In the beginning everything worked smoothly, and S2U2 was exactly the program I needed. However, after I while, I started experiencing problems with my text messaging applications. Text messages would not come in, only the screen would wake up. Then, if I unlocked the phone with S2U2, the first stuck text message would come in. Later, as the problem progressed, text messages would not come in even after the unlock. I would have to open any other program, close it, and then the next SMS would come in. And so on. It came to a point where I was going off my mind, and I couldn't figure out where the source of the problem is.
It seemed as it is either a software problem or a system problem. Because of all the problems I decided it's time to upgrade to Windows Mobile 6.5. I was confident that this would stabilize everything. Unfortunately, after restoring all programs and settings from a backup program, it was even worse. I was very disappointed. This meant that the problem is with some software, and trying to figure out which one is a major job. But I had no choice. I made another hard reset and started re-installing all programs one by one, while monitoring performance in order to pinpoint the bad guy.
Guess what? I installed everything I had before and it works very fine. The only program I did not install is S2U2. I suspected this one is causing all the trouble, but I had no evidence. Now I do. I need this program desperately, but I'm afraid to re-install it, because I'm sure it will start all the problems again...
Later, I found another similar program (but not free) - Pocket Shield. So I installed this program. Worked nicely, but sure enough, after a day or 2, the same problems started to resurface again!
I guess after all, it must be something in the code that both programs use that clogs up the system.
Right now, I'm totally lost. I desperately need a screen locker because my phone does all kind of weird stuff on its own while in my pocket, but I'm afraid to install any of these programs, as I'm sure it will mess everything up again!!
Any help will be greatly appreciated!!! Thanks in advance...
Hey guys, I have trouble going into the message screen on my touch pro. Every other part of the phone works fine. But if I touch the screen to access the message section, it wont respond. Or if I touch the all messages area of the screen, it will light up but the screen wont switch over. pretty much every other part of the phone works except accessing the message/sms part. i still can receive incoming texts but i have no way of replying it!
I have tried soft reset and it would not help either.
This problem appeared out of nowhere.
my touch pro is unlocked, ROM version is 5.05.401.1 WWE, using windows mobile 6.1
From your report, it sounds like something in the software is crashing. I had something similar and the only way I could figure was to re-flash it (involves losing everything loaded on your phone, without a backup) with the ROM I wanted. There may be another way but for the lack of experience with a stock ROM and your specific situation, it is difficult to help you troubleshoot.
should I go for a hard reset?
or should I reinstall a new ROM? if this is the case, can you kindly tell me how to do it?
all my contacts are saved on my sim card so im not too worried about losing those infos.
I suppose it wouldn't hurt anything to try the hard reset first. Also, if there was anything added/installed and wasn't a part of the stock ROM, it is likely you will lose it such as programs, games, etc. Let me know if you'd like to try your hand at flashing a custom ROM, if the hard reset doesn't work.
If you aren't comfortable with either of these, it might help to give it a few days to see if anyone else chimes in...