USB Device Driver - HTC Sensation

I've searched the developement thread, general thread and haven't found an answer. My Windows 7 X64 box doesn't recognize the phone. I've rebooted both the phone and computer, still no love. My sdk is up todate and have googled for the drivers but just get links to join other forums. Just got it today in the USA, could it be the phone wasn't supposed to be released yet? Any help will be appreciated.

I'm not sure I follow. Device drivers for what function? Mass storage device should be supported without extra drivers. For HTC sync, Internet sharing from pc, etc, you need to install HTC sync, which you can find on the SD card that came with the phone or on HTC website. Bluetooth functions require drivers from the maker of your Bluetooth transceiver or pc.
Sent from my HTC Sensation Z710e using XDA App

I put this in the other thread where you asked. Download HTC Sync
http://www.htc.com/www/SupportViewNews.aspx?dl_id=1073&news_id=918

xnifex said:
I put this in the other thread where you asked. Download HTC Sync
http://www.htc.com/www/SupportViewNews.aspx?dl_id=1073&news_id=918
Click to expand...
Click to collapse
Doing that now, never had a sense phone, just plain vanilla android since 2008. Thanks for the fast reply.

[PROBLEM] Issue with internet sharing from PC to phone via USB
Hi,
I don't want to start a new thread, because this one is similar to my problem.
I have HTC Sense, and when I connect it to PC and select "Internet form PC", my PC gets a blue screen.
I've installed HTC Sync provided with microSD included to phone, and when i connect phone with PC via USB with HTC Sync selected - everything is OK, phone synchronizes data with Outlook and stuff... But, when I want to update some data in my phone via Internet from PC (during HTC Sync connection) - my PC crashes and gives me a blue screen
What is going on? Does any of You have same issue?
I have Windows XP Professional 32bit with SP3
Could someone help?
Thanx in advance

Mac Driver?
Anyone know if there is a Mac driver out there?

Qwert302 said:
Anyone know if there is a Mac driver out there?
Click to expand...
Click to collapse
About a year ago i sent an e-mail to HTC asking just that, at that time they did not support Mac's, and after that i just forgot about it...
Exactly what do you want to accomplish by connecting your phone to your mac?
If it is just to access the memory card it should just work.
I think if i remember right i wanted mostly two things, tethering through usb and managing contacts, the first one is solved easily by using wifi tethering, and the second one is much easier to do by always create your contacts on google(not sim, not in phone memory), and then you can just arrange them in your google account using a computer, that also means the next time you have a Android phone, your contacts will always be backed up and restored whenever you register your new phone with your google account(for market).

RoosterX said:
Exactly what do you want to accomplish by connecting your phone to your mac?
If it is just to access the memory card it should just work.
Click to expand...
Click to collapse
I'm also looking for a Mac driver; ever since rooting my phone using Revolutionary my computer no longer recognizes that the phone is connected, and the phone doesn't recognize that the computer is connected. I've also tried it on my Linux and Windows machines at home and neither of them work either. The problem is with the phone, not the desktop OS.
Any ideas? Sounds like it would be a driver issue, but I'm not 100% certain.
EDITED: I rebooted my linux machine at home (first time in months!) and it does actually work there. But it seems to have lost the mac and windows drivers. I don't care about the windows one so much, but I use a music syncing app called DoubleTwist that AFAIK is not available for Linux. (Plus, my iTunes library is on my work Mac.)

Related

HTC Desire HD - HTC Sync problem

Right here goes, I previously owned an HTC Hero which we all know had problems when it comes to connecting it to Win7 64bit os when Win7 first came out, that was until Sync 3.0 came out. I installed the new version on both my laptop and pc (both running win7 pro 64bit) and my Hero could connect perfectly to both. This is where it gets strange...
I just received my brand new HTC Desire HD, and thinking that the software for the Hero would be different to the HD I cleverly uninstalled the original software and isntalled the new software from the SD card, mounting it from the phone first. Mistake starts here
Installation went fine but when I connected the HD to the computer it would hang for a while at 'Searching for Drivers' and then eventually come back with 'no drivers found.'
I then decided to check the HD on my laptop and well what would you know, it worked first time with out any new instalation etc. After this is thought I would then try the Hero on the pc again and you guest it, 'no driver found' yet the Hero also works with the laptop still
This is what I have tried with the pc:
Call HTC for phone help - Lady was useless didnt even know what the HTC Desire HD was though I had made the phone up
Reinstalled Sync 1 million times - no change, each time restart between uninstall/reinstall
physically copy HTC directory from laptop to PC - still nothing
try every usb slot known to man - rear/front/hub/keyboard/printer (port on printer to connect devices)
system restore to a time before i got the new phone - system restore successful but driver still not found for both phones
install various different versions of Sync and Drivers - nothing
contact HTC by email - two day turn around and not very helpful each time
unplug other devices/turn off all programs/ turn off all anti-virus software etc - nothing
make sure that usb debugging is on - although have tried it with out and still nothing
I know it is not necessary to use HTC sync as all my contacts are synced using google and my music and photos are all on SD but it is a feature that the phone has so I want to be able to use it. short of a fresh copy of windows I don't really know what else I can do.
please help!! am i missing something?
regards
Tim
Hey , did you solve the issue, i HAVE THE SAME ISSUE
hi,
i have also the same worries with Win7 32 bits
Tim, a workarround waiting for a solution is to use the FREE MyPhoneExplorer
you have to install the desktop version, and also to install the "client" on your phone
(phone client available on AndroidMarket) which allows you to save contacts, sms, Pictures et even a full backup of sd card. It's a famous soft , i used it many years ago for sonyericson phones, i had forgotten it and i discovered recently it was available for android phones !
My HTC is azerty(French stock ROM)
i tried many things without luck(reinstalling, uninstalling, removing all usb devices related to htc under windows' safe mode, reinstalling, trying to install vista/xp htc drivers via manual update of drivers):
what i have working when i am connecting my Desire Z, to one of my desktop's usb port(translated from french):
-Mass storage : ie my Desire's Z microSD card is seen by the computer as an USB key.
-RDNIS(last choice in "connection to PC") : which allows my Desire Z to access internet via my desktop on my LAN and it works : i am able to browse the internet using my home LAN
-But HTC sync (latest version) on my PC doesnt recognize my Desire Z when it's plugged in
Merry Christmas

[Q] Can´t connect Omnia 7 to PC

hey XDAs
received my omnia 7 on last friday and it´s everything i could´ve asked for!
but now i got a little problem...
at first, some facts: i´m on a macbook pro and i use the windows phone 7 connector (tried win 7 and zune via boot camp, too).
i tried to unlock with 2 different trys, a) with chevron and b) with some dialer code to get in the "diagnosis" menu........both tries failed!
but after b) i got a new "diagnosis" tile in my apps menu
now i have the problem, that my pc can´t recognize the phone anymore...win 7 and zune say "no phone connected" and the wp7 connector (mac) doesn´t do anything (should start automatically, when phone is plugged in) but i get a "new network device found" message where i need to configure the new device.
(in addition, i THINK that my phone doesn´t even load the battery through the usb port, so maybe my cable is broken?)
maybe i can´t connect my phone because of the "diagnosis" menu?? and how can i remove this app??? maybe i should do a factory reset?
so what´s the problem here??? even if i can´t do the unlock, it sucks not being able to put music, videos or even updates on my omnia ;(
really nobody?
I don't know anything about using Macs with a WP7, but on windows, you need yo make sure you have the latest Zune. Also, if you have hacked to allow tethering, you have also turned off the Zune sync function.
Sent from my SGH-i917 using XDA Windows Phone 7 App
"so what´s the problem here??? even if i can´t do the unlock, it sucks not being able to put music, videos or even updates on my omnia ;("
The problem is you aren't actually running windows, it's still a virtual system. The USB controls are still through your mac. You will not be able to connect your win7 phone to a mac, that is not possible, and your wasting your time even attempting it. Sell the mac and buy a laptop, you will be happier.
slight22 said:
"so what´s the problem here??? even if i can´t do the unlock, it sucks not being able to put music, videos or even updates on my omnia ;("
The problem is you aren't actually running windows, it's still a virtual system. The USB controls are still through your mac. You will not be able to connect your win7 phone to a mac, that is not possible, and your wasting your time even attempting it. Sell the mac and buy a laptop, you will be happier.
Click to expand...
Click to collapse
If he's using VMWare fusion and accessing a Win7 guest via OSX host, then you're right.
However, if he's dual-booting Win7 through Boot Camp, then it should still work.
Samsung phones, like LG phones, have a way of switching the USB mode to allow Zune or allow tethering (the latter killed by Mango).
Monkeytown will have to follow the instructions for changing the USB mode back to the one that allows for Zune (on LG phones, it's called MS COMPOSITE).
i´m running a dual boot system, no vmware...
and microsoft released the wp7 connector themselves for mac, so it SHOULD work :/
i think i never saw an option of tethering in the settings menu, so how can i do that? i mean, change the usb mode
/e: i managed to get another omnia 7, and it works like a charm via my usb cable and mac connector
so....i would like to see the instructions that i should follow -.-

So, I've been here before.

My question is, what would you do in my situation?
My Xoom connected to my computer (HP Pavilion dv6000) (Windows Vista) once before in past times. It will not connect anymore, I have done everything possible that people have said to do. Still in the same situation.
I connected it to my mothers Toshiba Satellite U505-S2950 (Windows 7)after installing Moto software, and its working perfectly.
Should I re-install Windows/Re-set to default? I've tried everything, from installing drivers, to changing permissions, to installing adb, blah blah blah.
I just recently found DropBox which I am using now, until I can figure out exactly what to do with my HP.
Anyone? TBH: I don't want to use my moms laptop every time I want to transfer a movie to my Xoom, rather it be mine.
Appreciation is high.
-Nic
So I guess you are using your original Xoom USB cable, and have tried different USB ports (like the ones on the back if you have a tower), you tried with debugging on and off, you've tried with the USB plugged into the Xoom 1st and then into the computer as well as the other way around...do you have Windows Media Player (9?) installed on your pc? It seems it needs it to connect....
Its not a solution to USB woes as I reckon I am in the same position with XP Windows machines, but an alternative.
Why not run a FTP Server on either your Laptop or your Xoom....
I doubt its as fast as USB transfer but may be quicker than Dropbox (definitely quicker for me in the UK with cruddy upload speeds !!!)
I use FTPServ on the PC and SwiFTP on the Xoom as the FTP Server - I just switch each one on when needed depending on which copy method I feel like using
I use Total Commander for the FTP Client on the Xoom.
Yuccaman said:
Its not a solution to USB woes as I reckon I am in the same position with XP Windows machines, but an alternative.
Why not run a FTP Server on either your Laptop or your Xoom....
I doubt its as fast as USB transfer but may be quicker than Dropbox (definitely quicker for me in the UK with cruddy upload speeds !!!)
I use FTPServ on the PC and SwiFTP on the Xoom as the FTP Server - I just switch each one on when needed depending on which copy method I feel like using
I use Total Commander for the FTP Client on the Xoom.
Click to expand...
Click to collapse
Interesting idea...
This I suppose could be seen to be quite drastic, but it will fix 99.9% of all USB related issues across windows OS's
*** Read first before actioning ***
>Right click My computer and manage, you are using Vista? So will probably need to run as admin.
>Go to device management and expand Universal Serial Bus controllers.
>Ok delete the lot
>Yup delete the lot
What this means is that it should now prompt you to reinstall the drivers for any USB device plugged in to the PC, yes you may find that you have to unplug and replug in your keyboard and mouse to re-install the drivers for those devices. But it should also re-install the Motorola Xoom drivers also.
At the end of the days its quicker to try this than re-install Windows
Unfortunately not every USB Root Hub or Host controller displays what it actually is, some do but that's a case of right clicking each one to see what it is. If for example it states that its a mouse then perhaps don't delete that one but hopefully you get my drift.
Nickitt said:
My question is, what would you do in my situation?
My Xoom connected to my computer (HP Pavilion dv6000) (Windows Vista) once before in past times. It will not connect anymore, I have done everything possible that people have said to do. Still in the same situation.
I connected it to my mothers Toshiba Satellite U505-S2950 (Windows 7)after installing Moto software, and its working perfectly.
Should I re-install Windows/Re-set to default? I've tried everything, from installing drivers, to changing permissions, to installing adb, blah blah blah.
I just recently found DropBox which I am using now, until I can figure out exactly what to do with my HP.
Anyone? TBH: I don't want to use my moms laptop every time I want to transfer a movie to my Xoom, rather it be mine.
Appreciation is high.
-Nic
Click to expand...
Click to collapse
/this happened to me aswell when i was running vista, if you havnt already tried then go check this site out tiny.cc/wk2fdw and download the file which will run a check and tell you what to do next
/if that doesnt work google "windows vista usb.inf and go from there, hope this helps

[Q] Windows 8 Not Recognizing Phone when in "MTP" mode

I am running the June 19 build of a CyanogenMod based on version 11-20140620-Sultan-skyrocket (Android 4.4.4).
I was working to reorganize my music library and finally dump iTunes. I am experimenting with a new Music Player that requires a USB synch using MTP.
The main reason for the switch from iTunes is that a lot of my Music is Lossless encoded and it just takes up too much room on my phone. I could not find an iTunes synching solution that would transcode those large files to a smaller format during the synch process (unless I go with an iPod / iPhone).
When I switch my phone to MTP mode, the PC (Windows 8.1) does not recognize it. If I switch to Mass Storage (UMS) the phone shows up in the file explorer.
Any suggestions on how to get the MTP working would be appreciated.
Thanks
Go to device manager and look for the the icon with an exclamation mark, with your phone hooked up to usb. Right click on it and update software. Then go to where it says let me pick from a list..... Choose android composite adb interface. It'll ask you if your sure, just say yes.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Go to device manager and look for the the icon with an exclamation mark, with your phone hooked up to usb. Right click on it and update software. Then go to where it says let me pick from a list..... Choose android composite adb interface. It'll ask you if your sure, just say yes.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Sorry for the slow reply and Thanks for the post. Unfortunately Windows would not let me update the driver in error in the Device Manager. It said it was an unrecognized USB Device and would not browse for additional drivers. I tried every way I could think of to "force" it.
Just to help determine what might be going on, I restored the ATT / Samsung ICS using CWM. Unfortunately I am having similar issues with that. Sometimes the USB connects and sometimes it is unrecognized. I tested the cables and my Windows 8.1 PC with my Galaxy 5 (stock ATT KITKAT) and everything seems to work fine. I guess the micro USB port on my phone must be going bad.
Thanks again
tomcrable said:
Sorry for the slow reply and Thanks for the post. Unfortunately Windows would not let me update the driver in error in the Device Manager. It said it was an unrecognized USB Device and would not browse for additional drivers. I tried every way I could think of to "force" it.
Just to help determine what might be going on, I restored the ATT / Samsung ICS using CWM. Unfortunately I am having similar issues with that. Sometimes the USB connects and sometimes it is unrecognized. I tested the cables and my Windows 8.1 PC with my Galaxy 5 (stock ATT KITKAT) and everything seems to work fine. I guess the micro USB port on my phone must be going bad.
Thanks again
Click to expand...
Click to collapse
if its seen as a mass storage device but not mtp its a driver and/or win8 issue
tomcrable said:
Sorry for the slow reply and Thanks for the post. Unfortunately Windows would not let me update the driver in error in the Device Manager. It said it was an unrecognized USB Device and would not browse for additional drivers. I tried every way I could think of to "force" it.
Just to help determine what might be going on, I restored the ATT / Samsung ICS using CWM. Unfortunately I am having similar issues with that. Sometimes the USB connects and sometimes it is unrecognized. I tested the cables and my Windows 8.1 PC with my Galaxy 5 (stock ATT KITKAT) and everything seems to work fine. I guess the micro USB port on my phone must be going bad.
Thanks again
Click to expand...
Click to collapse
You might try this http://forum.xda-developers.com/showthread.php?p=42022027
Windows 8 can be a pita to get drivers installed
Sent from my Nexus 5 using XDA Free mobile app

[Q] HTC One (M8) - USB Mass Storage

Hi,
New to the forum and would appreciate some assistance.
I have a HTC One (M8) on EE, Android version 4.4.3 software 2.26.61.1 which until yesterday ran 4.4.2 from the box absolutely fine.
My issue is that when using the usb cable to connect to my pc, as I have done for months, with no other changes other than the ota update yesterday I can now no longer use the device for usb mass storage. In windows explorer style or other.
The pc is running XP so thought it may have been an MTP issue, so installed;
Media Transfer Protocol Porting Kit
microsoft .com download id 19153
which has made no difference.
I do have a windows 7 laptop and file browsing works fine regardless of the recent update however my main storage is exclusively connected to my PC and it has been in fine working order always, until this recent update.
All cables being used ate the ones supplied with the device going direct into USB2 ports.
I have uninstalled and reinstalled the HTC Sync manager and associated software both from the phone and from the HTC website.
To be honest the Sync Manager software has always been more trouble than its worth in my opinion.
The phone has been plugged into the PC for an hour and a half incase there was any install issues but this has made no difference.
No driver installations have failed or are outstanding in device manager and I'm at a complete loss.
I feel I shouldn't have to factory reset my phone or install a custom ROM as it should in my opinion work out of the box and any ota updates be thoroughly tested so would rather not go down that route.
Any help would be greatly appreciated.

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