Hi,
New to the forum and would appreciate some assistance.
I have a HTC One (M8) on EE, Android version 4.4.3 software 2.26.61.1 which until yesterday ran 4.4.2 from the box absolutely fine.
My issue is that when using the usb cable to connect to my pc, as I have done for months, with no other changes other than the ota update yesterday I can now no longer use the device for usb mass storage. In windows explorer style or other.
The pc is running XP so thought it may have been an MTP issue, so installed;
Media Transfer Protocol Porting Kit
microsoft .com download id 19153
which has made no difference.
I do have a windows 7 laptop and file browsing works fine regardless of the recent update however my main storage is exclusively connected to my PC and it has been in fine working order always, until this recent update.
All cables being used ate the ones supplied with the device going direct into USB2 ports.
I have uninstalled and reinstalled the HTC Sync manager and associated software both from the phone and from the HTC website.
To be honest the Sync Manager software has always been more trouble than its worth in my opinion.
The phone has been plugged into the PC for an hour and a half incase there was any install issues but this has made no difference.
No driver installations have failed or are outstanding in device manager and I'm at a complete loss.
I feel I shouldn't have to factory reset my phone or install a custom ROM as it should in my opinion work out of the box and any ota updates be thoroughly tested so would rather not go down that route.
Any help would be greatly appreciated.
Related
Right here goes, I previously owned an HTC Hero which we all know had problems when it comes to connecting it to Win7 64bit os when Win7 first came out, that was until Sync 3.0 came out. I installed the new version on both my laptop and pc (both running win7 pro 64bit) and my Hero could connect perfectly to both. This is where it gets strange...
I just received my brand new HTC Desire HD, and thinking that the software for the Hero would be different to the HD I cleverly uninstalled the original software and isntalled the new software from the SD card, mounting it from the phone first. Mistake starts here
Installation went fine but when I connected the HD to the computer it would hang for a while at 'Searching for Drivers' and then eventually come back with 'no drivers found.'
I then decided to check the HD on my laptop and well what would you know, it worked first time with out any new instalation etc. After this is thought I would then try the Hero on the pc again and you guest it, 'no driver found' yet the Hero also works with the laptop still
This is what I have tried with the pc:
Call HTC for phone help - Lady was useless didnt even know what the HTC Desire HD was though I had made the phone up
Reinstalled Sync 1 million times - no change, each time restart between uninstall/reinstall
physically copy HTC directory from laptop to PC - still nothing
try every usb slot known to man - rear/front/hub/keyboard/printer (port on printer to connect devices)
system restore to a time before i got the new phone - system restore successful but driver still not found for both phones
install various different versions of Sync and Drivers - nothing
contact HTC by email - two day turn around and not very helpful each time
unplug other devices/turn off all programs/ turn off all anti-virus software etc - nothing
make sure that usb debugging is on - although have tried it with out and still nothing
I know it is not necessary to use HTC sync as all my contacts are synced using google and my music and photos are all on SD but it is a feature that the phone has so I want to be able to use it. short of a fresh copy of windows I don't really know what else I can do.
please help!! am i missing something?
regards
Tim
Hey , did you solve the issue, i HAVE THE SAME ISSUE
hi,
i have also the same worries with Win7 32 bits
Tim, a workarround waiting for a solution is to use the FREE MyPhoneExplorer
you have to install the desktop version, and also to install the "client" on your phone
(phone client available on AndroidMarket) which allows you to save contacts, sms, Pictures et even a full backup of sd card. It's a famous soft , i used it many years ago for sonyericson phones, i had forgotten it and i discovered recently it was available for android phones !
My HTC is azerty(French stock ROM)
i tried many things without luck(reinstalling, uninstalling, removing all usb devices related to htc under windows' safe mode, reinstalling, trying to install vista/xp htc drivers via manual update of drivers):
what i have working when i am connecting my Desire Z, to one of my desktop's usb port(translated from french):
-Mass storage : ie my Desire's Z microSD card is seen by the computer as an USB key.
-RDNIS(last choice in "connection to PC") : which allows my Desire Z to access internet via my desktop on my LAN and it works : i am able to browse the internet using my home LAN
-But HTC sync (latest version) on my PC doesnt recognize my Desire Z when it's plugged in
Merry Christmas
I've searched the developement thread, general thread and haven't found an answer. My Windows 7 X64 box doesn't recognize the phone. I've rebooted both the phone and computer, still no love. My sdk is up todate and have googled for the drivers but just get links to join other forums. Just got it today in the USA, could it be the phone wasn't supposed to be released yet? Any help will be appreciated.
I'm not sure I follow. Device drivers for what function? Mass storage device should be supported without extra drivers. For HTC sync, Internet sharing from pc, etc, you need to install HTC sync, which you can find on the SD card that came with the phone or on HTC website. Bluetooth functions require drivers from the maker of your Bluetooth transceiver or pc.
Sent from my HTC Sensation Z710e using XDA App
I put this in the other thread where you asked. Download HTC Sync
http://www.htc.com/www/SupportViewNews.aspx?dl_id=1073&news_id=918
xnifex said:
I put this in the other thread where you asked. Download HTC Sync
http://www.htc.com/www/SupportViewNews.aspx?dl_id=1073&news_id=918
Click to expand...
Click to collapse
Doing that now, never had a sense phone, just plain vanilla android since 2008. Thanks for the fast reply.
[PROBLEM] Issue with internet sharing from PC to phone via USB
Hi,
I don't want to start a new thread, because this one is similar to my problem.
I have HTC Sense, and when I connect it to PC and select "Internet form PC", my PC gets a blue screen.
I've installed HTC Sync provided with microSD included to phone, and when i connect phone with PC via USB with HTC Sync selected - everything is OK, phone synchronizes data with Outlook and stuff... But, when I want to update some data in my phone via Internet from PC (during HTC Sync connection) - my PC crashes and gives me a blue screen
What is going on? Does any of You have same issue?
I have Windows XP Professional 32bit with SP3
Could someone help?
Thanx in advance
Mac Driver?
Anyone know if there is a Mac driver out there?
Qwert302 said:
Anyone know if there is a Mac driver out there?
Click to expand...
Click to collapse
About a year ago i sent an e-mail to HTC asking just that, at that time they did not support Mac's, and after that i just forgot about it...
Exactly what do you want to accomplish by connecting your phone to your mac?
If it is just to access the memory card it should just work.
I think if i remember right i wanted mostly two things, tethering through usb and managing contacts, the first one is solved easily by using wifi tethering, and the second one is much easier to do by always create your contacts on google(not sim, not in phone memory), and then you can just arrange them in your google account using a computer, that also means the next time you have a Android phone, your contacts will always be backed up and restored whenever you register your new phone with your google account(for market).
RoosterX said:
Exactly what do you want to accomplish by connecting your phone to your mac?
If it is just to access the memory card it should just work.
Click to expand...
Click to collapse
I'm also looking for a Mac driver; ever since rooting my phone using Revolutionary my computer no longer recognizes that the phone is connected, and the phone doesn't recognize that the computer is connected. I've also tried it on my Linux and Windows machines at home and neither of them work either. The problem is with the phone, not the desktop OS.
Any ideas? Sounds like it would be a driver issue, but I'm not 100% certain.
EDITED: I rebooted my linux machine at home (first time in months!) and it does actually work there. But it seems to have lost the mac and windows drivers. I don't care about the windows one so much, but I use a music syncing app called DoubleTwist that AFAIK is not available for Linux. (Plus, my iTunes library is on my work Mac.)
Having a problem getting USB tethering to work on my computer running Windows 7 64-bit. My htc Droid Incredible (Verizon) has Linaro Optimized CM9 (which, by the way, is running very nicely so far). I connected it to the computer and enable tethering on the phone, and heard some Plug and Play connection noises, but when it went to load drivers it said that the RNDIS driver could not be found.
Checking Device Manager, I don't see any new network adapter that references the phone. I do see an Android ADB Interface listed under Android Phones, but there is a yellow exclamation on RNDIS, of course.
Have tried the following, based on suggestions I got on some other forums:
1) Loaded the latest version of HTC Sync to get drivers installed...no go, same issue listed in Device Manager. If I actually launch HTC Sync, it says that no phone is connected.
2) Tried an HBOOT driver from the unrevoked root wiki ... still nothing.
3) Tried installing--in Device Manager--some (but not all) of the different Microsoft RNDIS drivers that are available, but the install does not succeed. Usually says that it could not start the device, or something like that.
I'm really here, though, because someone just stated the following:
"The ROM may be your problem... since cm9 is not officially supported on the incredible...the ROM is a port from another phone, so that could be the cause of your problem... I'd make a nandroid of your current setup and try wired tethering with the official cm7 ROM."
Sounds plausible, I guess, but I would have thought that there would have been something here about this (if there was, I couldn't find it). I also have the nagging suspicion that the issue is on the computer and not the phone. So before I go backing up and changing ROMs, can anyone please confirm or refute as to whether this particular ROM would "break" USB tethering as described above?
Thanks in advance!
Mike
P.S. Wireless hotspot tethering works just fine, by the way. But I would like to be able to tether via USB cable as well.
P.P.S. Tried to post this in the pertinent thread started by mamarley, but I think I'm prohibited from doing so because I am brand new to the forum.
I am running the June 19 build of a CyanogenMod based on version 11-20140620-Sultan-skyrocket (Android 4.4.4).
I was working to reorganize my music library and finally dump iTunes. I am experimenting with a new Music Player that requires a USB synch using MTP.
The main reason for the switch from iTunes is that a lot of my Music is Lossless encoded and it just takes up too much room on my phone. I could not find an iTunes synching solution that would transcode those large files to a smaller format during the synch process (unless I go with an iPod / iPhone).
When I switch my phone to MTP mode, the PC (Windows 8.1) does not recognize it. If I switch to Mass Storage (UMS) the phone shows up in the file explorer.
Any suggestions on how to get the MTP working would be appreciated.
Thanks
Go to device manager and look for the the icon with an exclamation mark, with your phone hooked up to usb. Right click on it and update software. Then go to where it says let me pick from a list..... Choose android composite adb interface. It'll ask you if your sure, just say yes.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Go to device manager and look for the the icon with an exclamation mark, with your phone hooked up to usb. Right click on it and update software. Then go to where it says let me pick from a list..... Choose android composite adb interface. It'll ask you if your sure, just say yes.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Sorry for the slow reply and Thanks for the post. Unfortunately Windows would not let me update the driver in error in the Device Manager. It said it was an unrecognized USB Device and would not browse for additional drivers. I tried every way I could think of to "force" it.
Just to help determine what might be going on, I restored the ATT / Samsung ICS using CWM. Unfortunately I am having similar issues with that. Sometimes the USB connects and sometimes it is unrecognized. I tested the cables and my Windows 8.1 PC with my Galaxy 5 (stock ATT KITKAT) and everything seems to work fine. I guess the micro USB port on my phone must be going bad.
Thanks again
tomcrable said:
Sorry for the slow reply and Thanks for the post. Unfortunately Windows would not let me update the driver in error in the Device Manager. It said it was an unrecognized USB Device and would not browse for additional drivers. I tried every way I could think of to "force" it.
Just to help determine what might be going on, I restored the ATT / Samsung ICS using CWM. Unfortunately I am having similar issues with that. Sometimes the USB connects and sometimes it is unrecognized. I tested the cables and my Windows 8.1 PC with my Galaxy 5 (stock ATT KITKAT) and everything seems to work fine. I guess the micro USB port on my phone must be going bad.
Thanks again
Click to expand...
Click to collapse
if its seen as a mass storage device but not mtp its a driver and/or win8 issue
tomcrable said:
Sorry for the slow reply and Thanks for the post. Unfortunately Windows would not let me update the driver in error in the Device Manager. It said it was an unrecognized USB Device and would not browse for additional drivers. I tried every way I could think of to "force" it.
Just to help determine what might be going on, I restored the ATT / Samsung ICS using CWM. Unfortunately I am having similar issues with that. Sometimes the USB connects and sometimes it is unrecognized. I tested the cables and my Windows 8.1 PC with my Galaxy 5 (stock ATT KITKAT) and everything seems to work fine. I guess the micro USB port on my phone must be going bad.
Thanks again
Click to expand...
Click to collapse
You might try this http://forum.xda-developers.com/showthread.php?p=42022027
Windows 8 can be a pita to get drivers installed
Sent from my Nexus 5 using XDA Free mobile app
Hi,
My girlfriend has some issues with her W10 PC. She's on the normal builds (not Insider), latest updates.
The PC is able to read other USB sticks, so the ports are not broken. The phone is identified by the PC, but it only works as a charger. When the state is changed to MTP, nothing appears in My Computer.
I tried to hook it to my W7 work laptop and everything was fine. I have to add that no drivers for the phone were installed on my part.
Any idea if this is a known glitch with W10? I'm on the Skip Ahead builds, so I don't think it's relevant if I check it on my personal laptop.
Thing is, the phone was seen by the PC just fine until a while ago (I don't know what ago means, girls have weird time perception when it comes to technology).
Any hints on what can I do to fix this?
Thanks!
I use Windows 10 Pro with latest updates and Windows and Odin see the phone but not adb for some reason.