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Cruise cannot be turned off

I installed several programs on my Cruise and unfortunately the device cannot be turned off anymore.
If I hold the button on top of the device and hold it, you get the message that you are turning the device off....but it puts it in hibernate....
I don't really know which program caused the problem, since I seldom turn my phone off. So in the 2 weeks I have the phone, I tried to turn it off only once.
In the beginning the button worked...but now...not anymore.
I know I can try a hard reset, but I am reluctant...since I have to install everything again.
The software I installed were:
SBSH PocketBreeze (uninstalled it)
PZP tools (uninstalled it)
BatteryStatus Advanced
SPB Diary
HTC Home Customizer
At least these are the programs of which I think could have caused the problem.
Does anybody know how to correct this, without hardresetting?

Same situation for me .....
Maybe HTC HomeCustomizer ???

you can try soft reseting the device with the stylus and see once it is back on if the problem persists. then u might want to try uninstalling the last application u installed to see if it makes a difference.

Jackster said:
you can try soft reseting the device with the stylus and see once it is back on if the problem persists. then u might want to try uninstalling the last application u installed to see if it makes a difference.
Click to expand...
Click to collapse
I did it but with no relevant results, now i am going to hard resetting it....
Anyway thanks for the suggest.

ERIC.67 said:
I did it but with no relevant results, now i am going to hard resetting it....
Anyway thanks for the suggest.
Click to expand...
Click to collapse
I have used HTC Home Customizer and do not have this problem. Have you tried a short double press of the power button? Sounds like the long press power off works by your descriptions. You may also want to check if xpshut will work for you.

raskell said:
I have used HTC Home Customizer and do not have this problem. Have you tried a short double press of the power button? Sounds like the long press power off works by your descriptions. You may also want to check if xpshut will work for you.
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Click to collapse
I tried xpshut also with no results, now after hardresetting seems it's all ok. If the situation will repeat i'll write it in this thread, thanks mates

Problem seems to be resolved
The problem seems to be HTCHome v2.1 necessary for HHCustomizer to work. I installed it and i'm not able to turn off the device, after uninstalled it's all ok.

At least there is someone to share this inconvenience. Glad to hear you found out what caused it....however, does your Home Customizer still work?

foske said:
At least there is someone to share this inconvenience. Glad to hear you found out what caused it....however, does your Home Customizer still work?
Click to expand...
Click to collapse
No, it doesn't work without HTCHome v2.1

Keypad service
There's also a service, keypad, that if stopped, disables all buttons. Not sure if this applies to you or not, but I had stopped it on my TC by accident, and had the same issue you described.
Dave

dfields said:
There's also a service, keypad, that if stopped, disables all buttons. Not sure if this applies to you or not, but I had stopped it on my TC by accident, and had the same issue you described.
Dave
Click to expand...
Click to collapse
I didn't verified it, probably was the same for my device. I have Italian ROM on it and you ???
bye,
eric.67

ERIC.67 said:
I didn't verified it, probably was the same for my device. I have Italian ROM on it and you ???
bye,
eric.67
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Click to collapse
UK WWE ROM

Touch Pro Camera Problems

Hi,
I just received my Touch Pro and I tried to use the camera! The app version is 6.01, but it seems to have a few bugs like:
1-When I touch to center button to focus, nothing happens! To make it work, I need to hard press it to take the first picture, after that, the touch focus starts to work!!
2-If I take too many pictures or try to focus a lot of times, the auto focus stops to work and show a red X. The only way to make it work again is to soft reset the phone!
My ROM version is:1.90.405.1 WWE
Could you confirm this behavior on your phones? Or maybe my phone is faulty?

nickba said:
Hi,
I just received my Touch Pro and I tried to use the camera! The app version is 6.01, but it seems to have a few bugs like:
1-When I touch to center button to focus, nothing happens! To make it work, I need to hard press it to take the first picture, after that, the touch focus starts to work!!
2-If I take too many pictures or try to focus a lot of times, the auto focus stops to work and show a red X. The only way to make it work again is to soft reset the phone!
My ROM version is:1.90.405.1 WWE
Could you confirm this behavior on your phones? Or maybe my phone is faulty?
Click to expand...
Click to collapse
sounds very strange......
I think the only thing that may help is a hard reset....
If that is not working...ya probably have to send it back...:S
But I hope I'm wrong and somebody else has a good idea/solution 4 you! good luck with it!

1. Settings -> Advanced -> Page 3/5
Shoot Option = Touch and Press

Hi,
Thanks everyone for replying.
My setup was already in touch and press.
But like I said. If I soft reset the phone, the first time I use the camera I have to hard press the button and take a dumb picture, as the touch doesn't work. After that the touch button works forever(till the next soft reset).
Seems to be a software bug, but I am not sure. If someone can test it on his/her phone it would be great!
Soft reset the phone and try to use the camera. If the touch button doesn't work, take a dumb picture with hard press the button, after that the button starts to work.

My Touch Pro with stock ROM also does this.

Hi Mike,
Thanks for replying! So seems to be a software bug! Let's see if they will release a fix for it!!

Hi. My touch pro has the no go first time but work afterwards until next soft reset problem too.
But recently I noticed if I push in the button(doing anything or nothing as long as it was pressed) before I enter the camera app, it always work.
EDIT oh stock rom 405.1 WWE

Humm, so seems that the problem with the button is with the device driver that controls the touch part of the button, not the camera application itself.

Well I'm hoping its the software but fearing its the physical button.

I also have exactly the same problem! Stock ROM.

Never experienced this problem since I first bought it. Same goes with my Diamond. Anyway, try hard reset your device. If the problem is still there, it would be best to send in for warranty claim.

Can't we just update the ROM?
Mine it also v. 405.
I think I'll update today.

programatix, what is your ROM version? Could you try to do the soft reset test I posted? So you can see if the problem happens.
Mike, will you updade the ROM to a newer version? Which one? After you do that, please tell us if it solves the problem.

I have the same problem with mine :-(
Sometime the autofocus works, in most cases not and after a while after pressing the button I get an very unsharp picture.
I have the latest german ROM Version 1.90.407.4 GER so other users with this actual version might have that problem too...

I also have this problem but my auto-focus just plain never works...EVER. Has anyone tried a hard reset and had it fix the problem? I would like to know before I try it.

+1 - sw bug for def
405.1 WWE - stock UK rom.

so, it has been a few days, has anyone tried a hard reset or found any other solution to these camera bugs? Or is everyone just trading in for a new pro?

Strange. My AT&T Fuze w/ stock rom doesn't have this problem. After a soft reset, I open the camera and press the center button, it auto-focuses just like it's supposed to. Must have been fixed for the AT&T rom.

Apparently not many people have this problem on sprint either since nobody seems interested in it.

I've been mucking about with mine since I thought the touch/auto focus feature wasn't working either.
What I discovered was that the button doesn't really respond to your touch very well and so you end up pushing the button all the way down which ends up focusing and taking the photo all in one step. At least this was the case with mine anyway.
Instead of just touching the button softly, try 'stabbing' at it with your thumb a little instead. I don't mean forcefully, just kind of tap and hold as opposed to just lightly touching it.
That's the best way I can describe it. It may not be your problem however...

touch screen dead

So here is the issue. Tablet has been working fine. Last night i did encryption so i could use exchange email without root. I am not rooted, i did have the update installed. After encryption and my account was set up if the screen timed out or was turned off and back on, touch would not work and pen would not work. I had to power down by holding the power button. Once restarted the screen would work until the screen went off again. Then the same issue. I called samsung to see what they could tell me. They had me do a factory reset. After the reset while in the setup stage (touch working) i turned the screen off and on. The touch was dead again. They told me the unit was defective and to return it.
I know another user was having the same issues with the touch screen. I dont know if he was encrypted or not but unlike me he was rooted.
This also looks like it was a problem with the first galaxy tab.
Anyone else having this issue or have insite?

greenzkool said:
So here is the issue. Tablet has been working fine. Last night i did encryption so i could use exchange email without root. I am not rooted, i did have the update installed. After encryption and my account was set up if the screen timed out or was turned off and back on, touch would not work and pen would not work. I had to power down by holding the power button. Once restarted the screen would work until the screen went off again. Then the same issue. I called samsung to see what they could tell me. They had me do a factory reset. After the reset while in the setup stage (touch working) i turned the screen off and on. The touch was dead again. They told me the unit was defective and to return it.
I know another user was having the same issues with the touch screen. I dont know if he was encrypted or not but unlike me he was rooted.
This also looks like it was a problem with the first galaxy tab.
Anyone else having this issue or have insite?
Click to expand...
Click to collapse
Starting to sound like Samsung changed the touchscreen driver between the original release and the update.
I KNOW the pen driver has been changing frequently, not sure if the main TS driver is.

new tablet
Entropy512 said:
Starting to sound like Samsung changed the touchscreen driver between the original release and the update.
I KNOW the pen driver has been changing frequently, not sure if the main TS driver is.
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Click to collapse
Ok, My new tablet is working after encryption so far. I have not applied the update yet thought, a little scared to do so right now.

greenzkool said:
Ok, My new tablet is working after encryption so far. I have not applied the update yet thought, a little scared to do so right now.
Click to expand...
Click to collapse
Argh, I just rooted my tablet after accepting the OTA yesterday and now my S Pen isn't working at all. This is bizarre.

Just reimage with ODIN if you can.

HTC CHACHA keyboard malfunction

Hi I recently got a chacha from a friend and certain keys don't work as intended like
pressing d gives me five and the back button makes question marks.
The key still work so I'm wondering if there is a hardware calibration tool
For the keyboard, I have tried resetting the phone and they are still messed up.
Thanks!

killerkarp386 said:
Hi I recently got a chacha from a friend and certain keys don't work as intended like
pressing d gives me five and the back button makes question marks.
The key still work so I'm wondering if there is a hardware calibration tool
For the keyboard, I have tried resetting the phone and they are still messed up.
Thanks!
Click to expand...
Click to collapse
I also have this problem, but only when I have the phone in my pants, and creates moisture in the keyboard, especially in summer.
I brought the phone to help with a problem with the green and red buttons. Them I have fixed the problem, I have recalibrated the phone, but the problem of crazy keyboard will occur.

Thanks for reply but..
Thanks for reply but the think is the problem is not disappearing and I cannot login into google and other services because of the keyboard.
The phone has probably been dropped many times so i think its a hardware problem hence recalibrating the keys to what they should be doing may help. I have tried button mapper and tools like that but it requires root access or limited funtionlity

[Q] Power button does not always put screen to sleep

Hi,
Sometimes, my power button will not put the phone to sleep... Other times, it works perfectly...
It is not a hardware problem, as when this happens, I can ALWAYS hold it and see the shutdown/reboot menu. Then, after dismissing the menu, I can ALWAYS put the phone to sleep using the button. It's like if the key was ignored when that happens.
By the way, double tapping the status bar works all the time to put the device to sleep.
I think it is a software problem.
Unfortunately, I cannot always make it happen, as my button works probably 90% of the time...
Anybody got this ?

not had this issue with the phone. might be faulty hardware

harrys1991 said:
not had this issue with the phone. might be faulty hardware
Click to expand...
Click to collapse
I don't think it's a hardware problem, because it alwas work to open the screen.
I was able to catch a logcat and I opened a jira for it :
https://jira.cyanogenmod.org/browse/BACON-1344
Hope somebody can find what is the problem.

My jira was merged :
https://jira.cyanogenmod.org/browse/BACON-837
Anybody else have this problem ?

My volume and power button's both are not working as of yesterday . They worked fine after 38R update , but started to have this issue for no reason .
Luckily I had the double Tap to wake up selected and so am able to access the phone.

I too get something similar but it's to wake up the screen for me that works 1/2 the time. Also double taping to wake up is pretty bad since 38R.

Cholerabob said:
I too get something similar but it's to wake up the screen for me that works 1/2 the time. Also double taping to wake up is pretty bad since 38R.
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Click to collapse
I have the exact same problem my self. It is extremely annoying! I can't find a way to fix that. I tried numerous different roms with no luck. Unfortunately i can't find anyone else in the internet having the same issue. It seems it is just you and me at the moment. The only work around is using dt2w which always works but the problem with dt2w many times unlocks the phone without wanting to.
I hope some experienced people here have a look on this problem!!

Please vote on jira.cyanogenmod.org to get some attention to this issue.

dcoulombe said:
Please vote on jira.cyanogenmod.org to get some attention to this issue.
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Click to collapse
Already did. Let's hope they will try ti fix it.

me too
dima22 said:
I have the exact same problem my self. It is extremely annoying! I can't find a way to fix that. I tried numerous different roms with no luck. Unfortunately i can't find anyone else in the internet having the same issue. It seems it is just you and me at the moment. The only work around is using dt2w which always works but the problem with dt2w many times unlocks the phone without wanting to.
I hope some experienced people here have a look on this problem!!
Click to expand...
Click to collapse
let me know how you could resolve the issue my screen is not getting on while outgoing call is active, power button doesn't wake the screen most of the times

I have the same problem, sometimes work sometimes not. I am using cm12, and before that i used cataclyzm mode with same problem.
Button worked fine on kit kat.
What should we do?

Has anyone found a solution to this problem ?
It's rather strange
Everything worked normally on CM11S, it also works for some time after a reboot and power on does work , just power off doesnt :/

MAy be I have a solution
nerellav said:
let me know how you could resolve the issue my screen is not getting on while outgoing call is active, power button doesn't wake the screen most of the times
Click to expand...
Click to collapse
Go to Settings-Display- Go down and u will find an option Prevent Acciental wake up- Just uncheck it.
Hopefully ur problem will be solved