So here is the issue. Tablet has been working fine. Last night i did encryption so i could use exchange email without root. I am not rooted, i did have the update installed. After encryption and my account was set up if the screen timed out or was turned off and back on, touch would not work and pen would not work. I had to power down by holding the power button. Once restarted the screen would work until the screen went off again. Then the same issue. I called samsung to see what they could tell me. They had me do a factory reset. After the reset while in the setup stage (touch working) i turned the screen off and on. The touch was dead again. They told me the unit was defective and to return it.
I know another user was having the same issues with the touch screen. I dont know if he was encrypted or not but unlike me he was rooted.
This also looks like it was a problem with the first galaxy tab.
Anyone else having this issue or have insite?
greenzkool said:
So here is the issue. Tablet has been working fine. Last night i did encryption so i could use exchange email without root. I am not rooted, i did have the update installed. After encryption and my account was set up if the screen timed out or was turned off and back on, touch would not work and pen would not work. I had to power down by holding the power button. Once restarted the screen would work until the screen went off again. Then the same issue. I called samsung to see what they could tell me. They had me do a factory reset. After the reset while in the setup stage (touch working) i turned the screen off and on. The touch was dead again. They told me the unit was defective and to return it.
I know another user was having the same issues with the touch screen. I dont know if he was encrypted or not but unlike me he was rooted.
This also looks like it was a problem with the first galaxy tab.
Anyone else having this issue or have insite?
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Click to collapse
Starting to sound like Samsung changed the touchscreen driver between the original release and the update.
I KNOW the pen driver has been changing frequently, not sure if the main TS driver is.
new tablet
Entropy512 said:
Starting to sound like Samsung changed the touchscreen driver between the original release and the update.
I KNOW the pen driver has been changing frequently, not sure if the main TS driver is.
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Click to collapse
Ok, My new tablet is working after encryption so far. I have not applied the update yet thought, a little scared to do so right now.
greenzkool said:
Ok, My new tablet is working after encryption so far. I have not applied the update yet thought, a little scared to do so right now.
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Click to collapse
Argh, I just rooted my tablet after accepting the OTA yesterday and now my S Pen isn't working at all. This is bizarre.
Just reimage with ODIN if you can.
Related
A couple days ago the screen on my transformer stopped working it would no longer display anything. I've restarted it many times and nothing ever displays not even the boot sequence. It displays perfectly via hdmi and the touch screen works there is no physical damage to the tablet. It was running prime 1.5 but I have re-flashed it back to stock 3.1 hoping that it would fix the problem but it did not. Has anyone had any similar problems and if you have were you able to resolve them with having to RMA. If any information is needed like logcats or anything let me know and ill be able to get them once I get home from work.
vlara said:
A couple days ago the screen on my transformer stopped working it would no longer display anything. I've restarted it many times and nothing ever displays not even the boot sequence. It displays perfectly via hdmi and the touch screen works there is no physical damage to the tablet. It was running prime 1.5 but I have re-flashed it back to stock 3.1 hoping that it would fix the problem but it did not. Has anyone had any similar problems and if you have were you able to resolve them with having to RMA. If any information is needed like logcats or anything let me know and ill be able to get them once I get home from work.
Click to expand...
Click to collapse
Did you check the screen brightness settings? Did you try turning it on in a dark room to see if the backlight still works? Seems odd to me that you see nothing yet you can still use the device's touch screen if connected to an external display.
yea ive tried adjusting the brightness setting/ turning on auto brightness both things had no effect. When it first started occurring I could faintly see the asus logo when it was turning on but no matter how dark it is now I cant see anything on the screen. thanks for the help hopefully we can figure this out.
Shine a torch on the screen (in a fairly lit environment) and see if you can make out anything on the screen. If you can see screen content then it means the backlight (or the inverter) is faulty. In any case this sounds to me like a hardware fault.
OK so I downloaded & installed the latest OTA update (RV23RC03; 1.057) with the power mode choices, and it has completely destroyed my touch screen response! I previously had ZERO problem with this- every key press registered on both the original ROM and the 1st update. Since the latest update, everything takes 2 or 3 presses, sometimes VERY firmly, many times still without registering. This totally sux
Is anyone else having this issue? I should note that I do have a matte screen protector on; this previously caused NO problems.
Is there an easy reasonably safe way to revert back to the 1st update (RV07RC06; 1.029)? A link and/or instructions appreciated. Thanks.
Acer, are you out there? This exact issue occurred with my A510 on its 1st update, after which it became nearly unusable for me. Since it was < 30 days I was able to return it. No such luck this time. Why are these updates doing this? It's driving me nuts!
No issues with touch on update. It seems to be running better actually.
Try to completely reset thru recovery with wipe data maybe.
More specific instructions
Itchiee said:
No issues with touch on update. It seems to be running better actually.
Try to completely reset thru recovery with wipe data maybe.
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Click to collapse
That's so amazing. I went from no problem at all, to I can hardly use this any more; only thing that changed was the update.
Can you please be specific about how to reset through recovery. (Step-by-step if possible) and how to wipe data.
Thanks.
You can reset data thru settings/privacy but you will lose everything and start fresh.
I'll check on the other method later on for you.
Also turn up touch sensitivity in settings/display if you haven't...
Edit - it appears that the stock recovery doesnt have those options.
You can still reset by inside ICS like above, or...
Factory Reset:
WARNING: reset will start immediately
Volume button (one dot) and Power button, once buzzes release power button and then toggle the rotation switch on and off a few times
Yes of course, I have set screen sensitivity to high. I think I'd rather go back to 1st update, rather than wipe everything (I do have a backup but it's still a hassle). I can't believe no one else is having this problem.
Any idea how to revert to last update?
Someone in a german android forum mentioned that it help on his device after the update to set the sensitivity to the lowest setting and then back to middle or high.
I tried playing with sensitivity settings, turning on/off,resetting and no luck.
I actually found the ROM from before the update on this website and flashed it as update.zip with vol +power. It worked, I now have 1.029 back and touch screen works perfectly. I'm sorry to lose power management but i think I'll stay where I am . Don't ask me about a Jellybean update; I'll want it but after this I'll be afraid to try it. If anyone has an explanation for this i'd love to hear it.
Whenever I lock my device, the touchscreen becomes unresponsive. I must restart the device after I lock it every time. the lockscreen only works the first time u use it. Even if I hold down the power button, none of these work and I must do a hard shutdown. Has anyone else had this problem. I am on stock, with one firmware update, unrooted. I have the US WiFi model.
Update: I have tried a no lock app which skips the touchscreen. This works, but when the screen is unlocked no touch input is accepted.
Search for Entropy's Odin flash , and reflash.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Did You try to switch of lock screen completely in settings ?
?.............................
frozen lockscreen
That update has screwed up pen on many devices . Mine was like that too for a while . I have changed settings in stylus , disabling the pen detection , and after that when I remove pen touch does not work , when I put it back screen works again . I went back to the store and exchanged it for new device . Since I heard that samsung has pulled back that bad update , I tried to update and it is pulled back . But samsung is not doing the right thing . They should put old one as " update " so that people can fix their devices . Find and flash rooted UEALGB rom and you will be fine
I saw this behavior when battery was low. After charging it up the issue went away. This was after the update so that might've introduced the behavior. Another GN 10.1 without update doesn't do that.
troed said:
Did You try to switch of lock screen completely in settings ?
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Click to collapse
This does not work. When I turn the screen back on no input is registered. I am going to fully charge it now.
Ok, i seemed to have found the problem. I was on vacation for the last 3 days, and I had forgotten my S-Pen at home. On the last night I began encountering these problems. I have just gotten home and was able to test the tab with the S-Pen and it was not accepting the S-Pen input at all. I restarted the tablet, with the S-Pen in its holder this. Now everything works perfect! This was very strange but I am glad that it is working now. Thank you all for your help.
I have the Verizon variant of the Galaxy S6
A few different times now the capacitive buttons stopped working. They don't light up, they don't work, and there is no haptic feedback from them. It always happens after a restart, but not the first restart.
I have tried factory reset and that didn't work. I had to flash my phone using Verizon's repair assistant to fix the problem.
The second time it happened I thought it was due to installing that Galaxy Lights app everyone is talking about. I booted into safe mode, uninstalled the app and restarted. Once I did it worked for a few more days before it happened again. I did a full repair to fix it.
A few minutes ago it happened again. This time I haven't installed that app or any other apps that would affect the buttons. I am rooted with Ping Pong but I haven't done anything other than remove a few bloatware items and use Titanium Backup.
Any suggestions? I'm desperate to find the problem and a solution so I don't have to keep resetting my phone. Thanks!
So, I booted into safe mode and the buttons were working fine. I didn't do anything and restarted into normal boot mode. Now the buttons are working just fine. We'll see what happens in the next few days if it reaccures.
Has anyone else had similar problems with them stop working?
Problem Again
I rebooted my phone and the buttons stopped working again. Booting into safe mode doesn't fix the problem.
I haven't installed any apps recently and no apps at all that would have an impact on the soft keys. I have a small hunch it may be caused by having a handful of apps open as i restart.
Any special resets or things I should try to get my soft keys working again?
This just happened to me today.
Galaxy S6, VZW.
Buttons were working just fine, and then suddenly stopped working as I was using the phone.
I had noticed a strange screen briefly that looked like the task manager but had no "close all" at the bottom, but I dismissed it and then shortly thereafter the buttons seemed to just stop working.
Haven't tried a safe mode boot yet. Will do that shortly.
If this is going to become a recurring thing, I'm sad.
---------- Post added at 11:29 PM ---------- Previous post was at 11:17 PM ----------
dth74 said:
Haven't tried a safe mode boot yet. Will do that shortly.
Click to expand...
Click to collapse
Nope. No dice. Soft buttons (capacitive) not working at all (not lighting up at all either - even at boot).
Any ideas?
That sucks
Try uninstalling any recent apps that might affect haptic feedback, display settings, etc while in safe mode.
Otherwise you'll have to flash using Verizon recovery software. It'll install itself once you connect your phone to your PC. This will completely reset your phone so be sure to backup.
If you don't want to do all that just use "Handy Soft Keys"
It'll make a floating widget with the soft keys. I ultimately had to do a warranty exchange with VErizon.
I've had the same thing happen to me. Capacitive buttons just stopped working after having the phone for a week.
I've tried rebooting, running the battery down to 0, rebooting to safe mode. Nothing seems to work.
I've enabled the "tablet software buttons" (qemu.hw.mainkeys=0) in the interface so I can still use it for now, was hoping they'd magically start working again so I don't have to get a warranty (refurb) replacement.
Anyone else find something that fixed them?
nicjansma said:
I've had the same thing happen to me... Anyone else find something that fixed them?
Click to expand...
Click to collapse
Best advice I have is to flash your phone back to stock.
I still haven't restarted my phone, I really don't want them to stop working again.
nicjansma said:
Anyone else find something that fixed them?
Click to expand...
Click to collapse
Nope.
I tried a full factory reset/wipe, to no avail.
Took it to the VZW store and they got me a replacement no questions, though. The new phone has been working fine -- -- -- so far...
seems its a hardware issue. I've tried different ROMs flashing through Odin. Nothing happened. Sometime works, sometime not!!!
Hi all, I'm new here so sorry if I'm posting in the wrong section. I'm having problems with my Mix 3 and was hoping to get some guidance.
Pretty much the title - I set my phone down for a couple minutes, then picked it up to browse reddit, screen turned on and fingerprint sign in worked, but for some reason I couldn't swipe. The screen was completely unresponsive to any touch. All the physical buttons work so I thought a restart would do it, but the problem remained after hard resetting with the power button. I tried a bunch of stuff, from hardware stuff like taking off the screen protector, to software stuff like restarting the phone to recovery and then booting from there, factory resetting the phone etc, but to no avail. I'm able to connect a usb mouse to control everything though.
Literally everything in the phone works except the touch sensor. Has anyone had a similar issue?? FYI bootloader is locked and developer mode was off (I switched it on to troubleshoot after the problem began)
Mi Mix 3 Global, MIUI 11
It happens while you are browsing with Chrome browser, right?
It is an issue within Chrome.
There is no workaround yet since they removed some flags in the browser.
YeepYeep said:
It happens while you are browsing with Chrome browser, right?
It is an issue within Chrome.
There is no workaround yet since they removed some flags in the browser.
Click to expand...
Click to collapse
No, unfortunately it is everything, it doesn't mapper what app. The touch doesn't work, period. What I am able to do is to connect a usb mouse to it, and simulate touch (ie clicking and click-hold-dragging).