Frozen Lockscreen - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Whenever I lock my device, the touchscreen becomes unresponsive. I must restart the device after I lock it every time. the lockscreen only works the first time u use it. Even if I hold down the power button, none of these work and I must do a hard shutdown. Has anyone else had this problem. I am on stock, with one firmware update, unrooted. I have the US WiFi model.
Update: I have tried a no lock app which skips the touchscreen. This works, but when the screen is unlocked no touch input is accepted.

Search for Entropy's Odin flash , and reflash.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Did You try to switch of lock screen completely in settings ?

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frozen lockscreen
That update has screwed up pen on many devices . Mine was like that too for a while . I have changed settings in stylus , disabling the pen detection , and after that when I remove pen touch does not work , when I put it back screen works again . I went back to the store and exchanged it for new device . Since I heard that samsung has pulled back that bad update , I tried to update and it is pulled back . But samsung is not doing the right thing . They should put old one as " update " so that people can fix their devices . Find and flash rooted UEALGB rom and you will be fine

I saw this behavior when battery was low. After charging it up the issue went away. This was after the update so that might've introduced the behavior. Another GN 10.1 without update doesn't do that.

troed said:
Did You try to switch of lock screen completely in settings ?
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Click to collapse
This does not work. When I turn the screen back on no input is registered. I am going to fully charge it now.

Ok, i seemed to have found the problem. I was on vacation for the last 3 days, and I had forgotten my S-Pen at home. On the last night I began encountering these problems. I have just gotten home and was able to test the tab with the S-Pen and it was not accepting the S-Pen input at all. I restarted the tablet, with the S-Pen in its holder this. Now everything works perfect! This was very strange but I am glad that it is working now. Thank you all for your help.

Related

touch screen dead

So here is the issue. Tablet has been working fine. Last night i did encryption so i could use exchange email without root. I am not rooted, i did have the update installed. After encryption and my account was set up if the screen timed out or was turned off and back on, touch would not work and pen would not work. I had to power down by holding the power button. Once restarted the screen would work until the screen went off again. Then the same issue. I called samsung to see what they could tell me. They had me do a factory reset. After the reset while in the setup stage (touch working) i turned the screen off and on. The touch was dead again. They told me the unit was defective and to return it.
I know another user was having the same issues with the touch screen. I dont know if he was encrypted or not but unlike me he was rooted.
This also looks like it was a problem with the first galaxy tab.
Anyone else having this issue or have insite?
greenzkool said:
So here is the issue. Tablet has been working fine. Last night i did encryption so i could use exchange email without root. I am not rooted, i did have the update installed. After encryption and my account was set up if the screen timed out or was turned off and back on, touch would not work and pen would not work. I had to power down by holding the power button. Once restarted the screen would work until the screen went off again. Then the same issue. I called samsung to see what they could tell me. They had me do a factory reset. After the reset while in the setup stage (touch working) i turned the screen off and on. The touch was dead again. They told me the unit was defective and to return it.
I know another user was having the same issues with the touch screen. I dont know if he was encrypted or not but unlike me he was rooted.
This also looks like it was a problem with the first galaxy tab.
Anyone else having this issue or have insite?
Click to expand...
Click to collapse
Starting to sound like Samsung changed the touchscreen driver between the original release and the update.
I KNOW the pen driver has been changing frequently, not sure if the main TS driver is.
new tablet
Entropy512 said:
Starting to sound like Samsung changed the touchscreen driver between the original release and the update.
I KNOW the pen driver has been changing frequently, not sure if the main TS driver is.
Click to expand...
Click to collapse
Ok, My new tablet is working after encryption so far. I have not applied the update yet thought, a little scared to do so right now.
greenzkool said:
Ok, My new tablet is working after encryption so far. I have not applied the update yet thought, a little scared to do so right now.
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Click to collapse
Argh, I just rooted my tablet after accepting the OTA yesterday and now my S Pen isn't working at all. This is bizarre.
Just reimage with ODIN if you can.

[Q] Note 10.1 Wake up bug

Hello everybody , from time to time my moms Note 10.1 (N8000) refuses to wake up from sleep , it doesn't happen too frequently , but it does require a forced reboot , is it a known bug or is there any fix ?
BTW , its running completely stock 4.1.2 .
iamezio said:
Hello everybody , from time to time my moms Note 10.1 (N8000) refuses to wake up from sleep , it doesn't happen too frequently , but it does require a forced reboot , is it a known bug or is there any fix ?
BTW , its running completely stock 4.1.2 .
Click to expand...
Click to collapse
Look up android sleep of death. I had on previous devices but not the note 13
I actually think it does wake up just not turning on the screen , i can hear the volume changing , and the device going to mute mode , but screen is off .
or maybe i am wrong and its normal to change the volume with the screen is off on samsung devices?
iamezio said:
I actually think it does wake up just not turning on the screen , i can hear the volume changing , and the device going to mute mode , but screen is off .
or maybe i am wrong and its normal to change the volume with the screen is off on samsung devices?
Click to expand...
Click to collapse
It isn't normal no, the only button that should work with the screen off is the screen on button. I'd start by looking into what shaun suggested above and if you find no fix, maybe just try a factory format? (back your data up first).
I get a slightly similar issue on mine but I got the bug when I flashed Hyperdrive Rom, my screen occasionally "goes off" but it's not really off, I can see the back light still. I just have to screen off/screen on and I'm fixed. Your issue sounds different though because you need forced reboot.
Hope you get it fixed, Good luck!
stickfinger said:
It isn't normal no, the only button that should work with the screen off is the screen on button. I'd start by looking into what shaun suggested above and if you find no fix, maybe just try a factory format? (back your data up first).
I get a slightly similar issue on mine but I got the bug when I flashed Hyperdrive Rom, my screen occasionally "goes off" but it's not really off, I can see the back light still. I just have to screen off/screen on and I'm fixed. Your issue sounds different though because you need forced reboot.
Hope you get it fixed, Good luck!
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Click to collapse
did OP ever get this resolved? I am having the exact same problem with the 10.1 2014. Screen goes to sleep, but when pressing power, or opening the book cover, the backlight does not turn back on. You can see the image on the LCD in the light and hear screen presses, or volume adjustments.
Tried factory reset, and Odin'd a fresh rom.. No go
Serinety said:
did OP ever get this resolved? I am having the exact same problem with the 10.1 2014. Screen goes to sleep, but when pressing power, or opening the book cover, the backlight does not turn back on. You can see the image on the LCD in the light and hear screen presses, or volume adjustments.
Tried factory reset, and Odin'd a fresh rom.. No go
Click to expand...
Click to collapse
I got rid of my bug by turning off airview in the pen settings, ive been stable since then. Wouldnt harm trying it?
Serinety said:
did OP ever get this resolved? I am having the exact same problem with the 10.1 2014. Screen goes to sleep, but when pressing power, or opening the book cover, the backlight does not turn back on. You can see the image on the LCD in the light and hear screen presses, or volume adjustments.
Tried factory reset, and Odin'd a fresh rom.. No go
Click to expand...
Click to collapse
I am on stock rom and never rooted. Mine started doing the exact same thing. You can see it on in the light. Factory reset didn't fix.
Hi,
I have a quite similar problem. It started with a charging problem so I thought changing the cable would solve the problem but no. My charging is kow ok, but each morning after a long charging night, my note n8010 with stock android gets SSSSSSLLLLOOOOOWWWW . Black screen, then slowly wakes up, but need 10sec to unlock screen and unusable... I have to force reboot too.
It seems like it doesnt want to wake up, like extreme energy saving mode... ?! No solution actually found for me
The only fix for me is flashing Boefla kernel

Weirdest display issue

Hey guys,
I have a really strange display issue with my Galaxy R.
I'm on CM10.1 nightly and already tried different nightlies with factory reset and wipe data/cache.
If the phone is not used for a while (sometimes even after 30 minutes), meaning it is on and screen is off, the display won't turn on anymore.
So I press the power button and the capacitive buttons light up, but the screen stays completely black.
Today I noticed that I can even use the touch screen and I could hear all sounds, I even managed to open the dialer and start typing blindly and it would make the dial sounds.
But whatever I try, the screen won't turn on.
Also, it seems when I'm connected to a charger and/or connected to wifi, this problem doesn't seem to occur.
Then I have no choice but to remove the battery, but then often I can't even start the phone.
Sometimes it takes some minutes, sometimes a really long time until I can start it again.
Usually the battery isn't drained, this only happened once.
This occurs after I dropped the phone twice, so it might be related to that.
(Though before I've also dropped it and this never happened.)
Any ideas?
flash stock ics and see if problem persists.
once i flashed a custom rom and faced this issue, reverted to stock and now my device is running with zero issues.
Nikhil said:
flash stock ics and see if problem persists.
once i flashed a custom rom and faced this issue, reverted to stock and now my device is running with zero issues.
Click to expand...
Click to collapse
I tried to find the stock rom online, but all links seem to be down.
Do you know where I can get it?
wasabah said:
I tried to find the stock rom online, but all links seem to be down.
Do you know where I can get it?
Click to expand...
Click to collapse
You need to register and then download from here.
Thanks for that, I installed newest stock rom.
Could boot fine, set up the phone, put it to the side.
One hour later I checked it - same problem again.
Capacitive buttons flaring up, screen not.
Thanks for that, I installed newest stock rom.
Could boot fine, set up the phone, put it to the side.
One hour later I checked it - same problem again.
Capacitive buttons flaring up, screen not.
Then you should visit SSC. They can only repair your device.

Galaxy s6 soft keys flashing

Hi guys,
My girlfriend has a galaxy s6 running marshmallow. The soft keys are constantly flashing/blinking whenever the screen is turned on. This also causes the device to lag, draining the battery.
I've tried factory resetting the device, and running it in safe mode suggesting it's not software related.
I also installed the the app "Galaxy button lights" that allows the control of the lights, this does stop them flashing, but the device still seems to be running slowly.
Thanks for any advice in advance.
Hi did you find a solution to this as I am having the same problem. Power mode on stops the constant flashing but the phone still lags and it flashes when I charge my phone. My power button also phantom presses :/
I have the same problem. Did you find a solution?
Me too. Turning off the buttons seems to help... it drives me less crazy... but it still feels like there is screen lag. I think this started after I installed the last system update.
One of my co-workers suggested that it may be caused by moisture inside the phone. I set it in the sun for a while, and the problem seems to have gone away.
nhusby said:
One of my co-workers suggested that it may be caused by moisture inside the phone. I set it in the sun for a while, and the problem seems to have gone away.
Click to expand...
Click to collapse
This happened to me like 4 months ago, it hasn't "dried" till now However if i press hard on the lower left bezel - next to the app switcher button my phone works. I have a theory that the contact has become loose under the phone or so?
Hi, I have the same problem for a long time I installed a couple of firmware and the same thing on the factory software always happens, now I use custom rom and it works without problems, it means only on the factory versions I have a problem

"Force touch" home button stopped working?

An hour or so ago everything worked fine, and then I updated my playstores pending apps (only Fleksy was pending) and the "force touch" feature of the phones seems to have completely stopped working, no matter what setting I turned on or off it didn't work...
Anyone has a clue as to what can cause this?
General notes:
1. Using stock Exynos unlocked variant
2. I am using package disabler (which btw didn't improve much my battery life, but that might be just me using the phone too much ) so maybe one of the packages decided that it depends on a disabled one?
I noticed mine stops working after a reboot and takes about a minute or two to get back up and running. Try a restart after clearing caches, if nothing still, reboot in safe mode. If it works, then its an app you installed interfering.
RazoE said:
I noticed mine stops working after a reboot and takes about a minute or two to get back up and running. Try a restart after clearing caches, if nothing still, reboot in safe mode. If it works, then its an app you installed interfering.
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Click to collapse
Mine also stop working after I restart my S8 Plus, it will again work if I wait around 20 minutes. Is this software or hardware problem? Any solutions?
Wish mine would stop working permanently! can't stand that feature forever brushing across it and waking the phone up!
Ady1976 said:
Wish mine would stop working permanently! can't stand that feature forever brushing across it and waking the phone up!
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Click to collapse
How does it act up on your part? Mine would just stop working if I restart the phone & I should wait sometimes hours before it would work again.
Every time i'm installing my phone in my car mount I need to hold the phone from the bottom to install it correctly and brushing my fingers across the bottom is constantly waking the phone up, I've lowered the sensitivity to it's minimum.
Ady1976 said:
Every time i'm installing my phone in my car mount I need to hold the phone from the bottom to install it correctly and brushing my fingers across the bottom is constantly waking the phone up, I've lowered the sensitivity to it's minimum.
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Click to collapse
I see, problem is not the same. On my part the tactile home button simply doesn't work when you press on it. I have to double tap to wake the phone when on lockscreen.
bladefrost said:
I see, problem is not the same. On my part the tactile home button simply doesn't work when you press on it. I have to double tap to wake the phone when on lockscreen.
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Click to collapse
Unless your phone is unlocked no pins etc the phone will just go to the lockscreen, it's a useless feature, most people have the phones locked and thus it's a complete waste of time, it sounds to me the capacitive home button part of the screen was an afterthought because they couldn't install the fingerprint reader under the screen, just had a software update yesterday and still can't turn it off, basic stuff Samsung should enable an ON/OFF toggle switch for this.
Had the same problem with my S8 Plus India Variant(SM-G955 FD), I got my screen replaced from service center, Device was not rooted back then, so was under warranty.
But it is an hardware issue, as since then it has never gone off.
I mean when I press the home button hard it doesn't wake the phone up & no vibration. It happens when I restart the device then it would stop working for few minutes to a few hours sometimes, then it would start working again normally until I restart the phone again. I think this is just a software issue.

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