Hi all, I'm new here so sorry if I'm posting in the wrong section. I'm having problems with my Mix 3 and was hoping to get some guidance.
Pretty much the title - I set my phone down for a couple minutes, then picked it up to browse reddit, screen turned on and fingerprint sign in worked, but for some reason I couldn't swipe. The screen was completely unresponsive to any touch. All the physical buttons work so I thought a restart would do it, but the problem remained after hard resetting with the power button. I tried a bunch of stuff, from hardware stuff like taking off the screen protector, to software stuff like restarting the phone to recovery and then booting from there, factory resetting the phone etc, but to no avail. I'm able to connect a usb mouse to control everything though.
Literally everything in the phone works except the touch sensor. Has anyone had a similar issue?? FYI bootloader is locked and developer mode was off (I switched it on to troubleshoot after the problem began)
Mi Mix 3 Global, MIUI 11
It happens while you are browsing with Chrome browser, right?
It is an issue within Chrome.
There is no workaround yet since they removed some flags in the browser.
YeepYeep said:
It happens while you are browsing with Chrome browser, right?
It is an issue within Chrome.
There is no workaround yet since they removed some flags in the browser.
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Click to collapse
No, unfortunately it is everything, it doesn't mapper what app. The touch doesn't work, period. What I am able to do is to connect a usb mouse to it, and simulate touch (ie clicking and click-hold-dragging).
Related
Hello, I have recently discovered a very annoying problem with the touchscreen on my Motorola Defy:
I have noticed that the touch screen acts strange sometimes, so I have installed a touch test application(Touchtest by Hermit). In this application I have noticed that if I touch the screen in two different points in a fast succession, a line appears between these two dots. This makes a lot of application that require multitouch pretty much useless, because I have to restart the application to have the touch screen working again.
Is there any solution for this? I have heard that this may be a software issue, so I have e-mailed Motorola, but they have not answered yet.
I have attached two pictures to illustrate what I am saying, one taken before this strange error, and one after pressing on two spots very fast. You can see the line connecting the dots in the second picture. I can make a video if you still can't figure out what I am saying.
Thank you.
Im having a very similar problem here on my defy. When I play games on psx4droid and when I keep pressing x key, it stops working for a while then I have to release the button and when I press it again, it stops working and it continues
I encounter similar problems with my Defy.
When for instance using slide to unlock , 1 / 5 sildes fails. I have to slide 2 - 3 times until it unlock.
It also scrolls very slow in applications and the same thing happens when typing a message.
Solution : Unse lock button.
It currently runs Pays ROM, but the situation appeared since I installed 2.2.1.
I don't remember having this problems on 2.1.
Don't know if the situation is only related to software but it is really annoying.
Found this info regarding touchscreen slowness, but I am using the original charger so it doesn't apply for me.
Motorola Defy Touchscreen Problem
I recently got my Motorola Defy,my Defy's touchscreen acts sometimes really weird, on keyboard it's hard to enter 'r' or 'b' and some other characters, it takes little while to unlock the phone, it automatically opens applications, I don't know if it's due to faulty handset or software, I am considering it returning to Phone4U and get a replacement handset.
What version of Android are you using ?
Same problems here, but I think it is a software issue.
I'm having the same problem on my Defy.
After a while, the multi touch stops. I posted on the Motorola Forums
https://supportforums.motorola.com/thread/44733
but no response.
I used YAMTT and when having two touches, after 20 seconds, one of them disappears
This is repeatable
2.51.1 UK with 2.1 Android
Well, it is clear that this is a problem that affects many Motorola Defy users. But I wonder if someone could fix this thing?
Looks like the new software version 2.51.1 did not fix this bug. I haven't tried it yet, but I see some of you have.
So it looks like our only solution could be a developer from XDA. Could someone help please?
This is ridiculous...i've sent my phone to motorola only because it was giving this problem and basically what i think is that their own software is causing this problem so i'll be waiting for 3 weeks and when i get my defy...it'll still have that problem...Ridiculous...
I did a bit more experimenting.
I flashed the 2.2 Finnish blur, multitouch still disappears after 20 seconds using the touch testing programs
I also booted into Safe Mode (vol up + vol down during boot)
The same problem persists; I was using gallery image zoom to test.
However, I got my friend who has a Motorola Droid to install YAMTT. The multitouch lasted about 30-40 seconds. Not sure what to make of that. He's running some version of Cyanogen Mod on Android 2.3
efpob said:
I did a bit more experimenting.
I flashed the 2.2 Finnish blur, multitouch still disappears after 20 seconds using the touch testing programs
I also booted into Safe Mode (vol up + vol down during boot)
The same problem persists; I was using gallery image zoom to test.
However, I got my friend who has a Motorola Droid to install YAMTT. The multitouch lasted about 30-40 seconds. Not sure what to make of that. He's running some version of Cyanogen Mod on Android 2.3
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Click to collapse
Defy doesn't support cynogen mod and 2.3
I was messing around today and even the single touch disappears after a while
30 seconds or so
Mine sometime stop response after few seconds
really wierd
Tell me who is on stock rom and is having problem..because im on 2.2 leaked..so i cant really say if u hv this problem on 2.1...
I got this response from a Motorola employee. Anyone know of a way around this?
Motorola Employee said:
If you touch the screen and don't move for a long time, the screen will eventually try to ignore that touch as it'll be considered invaild. That's what you're seeing. If you continue to move your finger(s), touch will continue to work. Also, when you release the screen, it acts to clear the invalid touch region that you generated earlier.
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https://supportforums.motorola.com/thread/44733
have simular problems............100 procent hardware problem..... if i twist phone a little it will go back to normal for a while
any ideas for disable it?changing some parameter or something?
I have the same problem. screen sometimes go crazy. i am using stockrom eclair SEA 2.59. sometimes it seems that it tap icons or part of the screen even without I actually tap on something. and it seems it affect the capacitive button under the screen. I am not touching the search button but the search box suddenly appear.
I have to push the power button and unlock the screen to make it normal.
somebody please help us. I am also having this weird problem. Touchscreen gets pressed itself not everytime but it happens very frequently. Tried everything, hard reseted too.
At least I gotta hope that its not a hardware problem as many of u are also facing this problem. Any body please confirm if flashing cm7 has helped u or any other solution.
brjshshrma said:
somebody please help us. I am also having this weird problem. Touchscreen gets pressed itself not everytime but it happens very frequently. Tried everything, hard reseted too.
At least I gotta hope that its not a hardware problem as many of u are also facing this problem. Any body please confirm if flashing cm7 has helped u or any other solution.
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i returned my defy months ago but what you can do is, try to flash cyanogenmod on your defy...that should fix the problem.
Hi, I've registered myself just a minute ago, reading the link that efpod left here and I've remembered that I charged my Defy with a Galaxy S i9000 charger friday (I've charged it once the batery was drained later with my original charger) and today it is failing A LOT, it's really anoying.
I got Cyanogen Mod (latest) installed on my phone so that doesn't fix the problem.
I'm uncharging it with "StabilityTest - CPU / GPU Test" and when the battery drains out I'm gonna charge it with the original one, after that, I'll test it during the day and I'll leave a messege to keep you informed.
Hi dear community!
Got a problem with the power button of my a510. Sometimes when the device is in standby and I want to switch it on by pressing the power button nothing happens and rest totally unresponsive. I have to push it like 10-20 times and even connect the charger to get reaction. Once the device is switched on the power button works normal. I suppose its some kind of freezing of the device in standby mode that blocks the power button. Is it a common problem and what can I do? Thanks in advance for advise!
First thing I would try is to reboot it (press power button for a few second and let it shut down, then restart it). If this is not helping I would hardreset it (reset hole left to power/usb-connector).
And if not this is making it better make a factory reset (from the settings). Keep in mind that you will loose all data and have to start from scratch with your tablet.
Thanks! One question though, do the hardreset from the hole left to power/usb-connector do the same thing as factory reset from the settings - loosing all the data?
ozonbg said:
Thanks! One question though, do the hardreset from the hole left to power/usb-connector do the same thing as factory reset from the settings - loosing all the data?
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Click to collapse
Nope. The pinhole reset thingee is similar to the reset button on a CPU. It simply hard reboots the system (supposedly used when the device freezes, since we can't "pull the battery" like what we do with phones).
Reading through your OP though, I actually recommend sending the tablet back to the shop. I don't have that, nor have I heard of that issue.
I don't have this problem, you'd better send it to service.
I think I found the problem wnen seeing the log from the device. It's a freezing situation. The device become unresponsive and that's why the power button doesnt work when pressed. After second long press it reboots the device. So the button works.
In one of those freezings console says: Unsafe JavaScript attenmp to access frame with URL.. So I disabled java in the stock browser and will keep reading log for further freezes.
hi i was getting that issue.
a factory reset stopped it but recently it came back.
im overseas for 2 months asking acer the immeditaely said to return device for repair.
have to wait now.
Also jist the other day i got three freezes screen went pink completely.
once it went yellow.
i would sugest talk to acer as i know mine now is def faulty after the screen issue.
Hi,
so I realized that a couple of days after buying the thing I disabled some of the apps that comes with it in order to save some RAM, but maybe disabling them causes other apps to misbehave. And thats why sometimes device freezes compleatly. Now I'm checking this theory. Sorry for my English.
What did you use to disable them?
From settings - > apps, then choose a system app and there is a option to disable it.
Another thing. So I'm playing a lot and when some game suddenly stop responding I force closing it. Even this game is already closed after like 10-15min. the device freezes and only rebooting it saves the situation.
ozonbg said:
Hi,
so I realized that a couple of days after buying the thing I disabled some of the apps that comes with it in order to save some RAM, but maybe disabling them causes other apps to misbehave. And thats why sometimes device freezes compleatly. Now I'm checking this theory. Sorry for my English.
Click to expand...
Click to collapse
I disabled alot of stock apps as well. My tab is running fine though. You can maybe list down what you've disabled and I'll confirm if they're disabled on mine too?
Couple of days observation lead me to the conclusion that the freezing is due to unresponding processes left in the memory most likely a high demanding 3d games such Dead trigger, Asphalt 7 or Dark knight.
Edit:
It might be a bad freezing flash player mostly used through stock browser.
i tried this way too..but it freezes also when it's fresh from a hard reset
i don't know if it's an app issue...or whatever.
but i just got a new a510 as replacement of my old one that kept freezing...and also this replacement keeps freezing
i didn0t disable any native app...nor installed any new app. just got it...and freezes the same.
When watching flash video in stock browser and when exit watching, the browser sometimes freezes and needs to be force closed to function again. When left whitout force closing it eventually after some time causes general freeze. That's happening also when a game crashes and left in memory that way. Needs to force close everything that crashes. For example when watching HD Cams in Earthcam.com often browser crashes when closing it or when I play Tower Defense game crashes a lot. Afterwards the whole system freezes.
That's my assumption as above all monitoring I've done.
Let's hope Acer will have fix in Jelly Bean update.
in the newer firmwares are freezes still found? i noticed that all my italian friends stuck with 1044 experience them...maybe later ones solve it?
There is no new firmware, but will be most likely.
there are lots of ota after 1.044 ww.
germany is at 1.099 stock....
i'd like to hear something from who uses it ...
So here is the issue. Tablet has been working fine. Last night i did encryption so i could use exchange email without root. I am not rooted, i did have the update installed. After encryption and my account was set up if the screen timed out or was turned off and back on, touch would not work and pen would not work. I had to power down by holding the power button. Once restarted the screen would work until the screen went off again. Then the same issue. I called samsung to see what they could tell me. They had me do a factory reset. After the reset while in the setup stage (touch working) i turned the screen off and on. The touch was dead again. They told me the unit was defective and to return it.
I know another user was having the same issues with the touch screen. I dont know if he was encrypted or not but unlike me he was rooted.
This also looks like it was a problem with the first galaxy tab.
Anyone else having this issue or have insite?
greenzkool said:
So here is the issue. Tablet has been working fine. Last night i did encryption so i could use exchange email without root. I am not rooted, i did have the update installed. After encryption and my account was set up if the screen timed out or was turned off and back on, touch would not work and pen would not work. I had to power down by holding the power button. Once restarted the screen would work until the screen went off again. Then the same issue. I called samsung to see what they could tell me. They had me do a factory reset. After the reset while in the setup stage (touch working) i turned the screen off and on. The touch was dead again. They told me the unit was defective and to return it.
I know another user was having the same issues with the touch screen. I dont know if he was encrypted or not but unlike me he was rooted.
This also looks like it was a problem with the first galaxy tab.
Anyone else having this issue or have insite?
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Click to collapse
Starting to sound like Samsung changed the touchscreen driver between the original release and the update.
I KNOW the pen driver has been changing frequently, not sure if the main TS driver is.
new tablet
Entropy512 said:
Starting to sound like Samsung changed the touchscreen driver between the original release and the update.
I KNOW the pen driver has been changing frequently, not sure if the main TS driver is.
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Click to collapse
Ok, My new tablet is working after encryption so far. I have not applied the update yet thought, a little scared to do so right now.
greenzkool said:
Ok, My new tablet is working after encryption so far. I have not applied the update yet thought, a little scared to do so right now.
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Click to collapse
Argh, I just rooted my tablet after accepting the OTA yesterday and now my S Pen isn't working at all. This is bizarre.
Just reimage with ODIN if you can.
Hi, I've been using ViperS 5.1.2 for some time now on my Sensation XE, and it used to work great for me. But since a few days I've got this really annoying freezing problem and I just cannot find a solution.
The touch screen just freezes without any reason, sometimes after using the phone for half an hour, but most of the time within a few seconds after unlocking the screen. When it freezes, the screen won't respond to anything, also not on the back or home button. If I use the on/off button though, the screen will respond again for one or more seconds. This happens randomly; a lot of times I can't even unlock the screen properly, and the rest of the time I only get the screen working normal for a at most 10 seconds. This way it can take a few minutes just getting to the settings menu, for example. The phone does not report any error; after using the on/off button it just goes on where it froze. Also the phone reacts to tilting the screen. Or when playing a video, this just keeps playing normally. So it seems to be purely the screen itself...
I tried a lot to figure out what could be the cause of this problem: uninstalled a lot of recently installed or updated apps, checked the amount of free space/RAM, cleared cache, Dalvik, used nandroid backups to return to a previous (in the past good working) state, tried if removing the sd card would make any difference and finally flashed the rom again. All to no avail; the problem keeps occurring. At first, after trying out a possible solution like the ones I've mentioned, it looks like this did the trick. Sometimes the phone appears to work normal for at most half an hour. But then the problem occurs again, and will at that point occur at a high frequency.
I am out of idea's right now and am getting quite desperate. I need this phone to work properly badly, as I will go on my vacation in a few days and really need to be able to use some of my apps then. So I do hope somebody can help me out here? Any help would be greatly appreciated!
Does it do this while connected to the charger or usb.??
sent by v.konvict
v.konvict said:
Does it do this while connected to the charger or usb.??
sent by v.konvict
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Yes, does not make any difference. I found today that the phone is now also acting strange in clockworkmod recovery touch, that's for the first time. Can't properly use the touch screen there either any more, only with hardware buttons. So now I guess this should really be a hardware issue. Maybe the phone is just dying...
Yess its a common thing for our phone to act that way while charging.... It has somtheing to do with its poor grounding. You can find threads to help u with how to solve it.
sent by v.konvict
Hi guys,
My girlfriend has a galaxy s6 running marshmallow. The soft keys are constantly flashing/blinking whenever the screen is turned on. This also causes the device to lag, draining the battery.
I've tried factory resetting the device, and running it in safe mode suggesting it's not software related.
I also installed the the app "Galaxy button lights" that allows the control of the lights, this does stop them flashing, but the device still seems to be running slowly.
Thanks for any advice in advance.
Hi did you find a solution to this as I am having the same problem. Power mode on stops the constant flashing but the phone still lags and it flashes when I charge my phone. My power button also phantom presses :/
I have the same problem. Did you find a solution?
Me too. Turning off the buttons seems to help... it drives me less crazy... but it still feels like there is screen lag. I think this started after I installed the last system update.
One of my co-workers suggested that it may be caused by moisture inside the phone. I set it in the sun for a while, and the problem seems to have gone away.
nhusby said:
One of my co-workers suggested that it may be caused by moisture inside the phone. I set it in the sun for a while, and the problem seems to have gone away.
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Click to collapse
This happened to me like 4 months ago, it hasn't "dried" till now However if i press hard on the lower left bezel - next to the app switcher button my phone works. I have a theory that the contact has become loose under the phone or so?
Hi, I have the same problem for a long time I installed a couple of firmware and the same thing on the factory software always happens, now I use custom rom and it works without problems, it means only on the factory versions I have a problem