[Q] Scratch please help? - General Questions and Answers

Can anyone please help me? I got myself a beautiful galaxy s2, about 2 weeks ago, but yesterday, i dropped it and know it has scratches.. it has some minor scratches to the screen, but that isn't my main problem. It has some bigger scratches and dents on the black and chrome colored plastic. can anyone please help me get those away?

sure, send it to a repair shop, they'll do it
either that or go on ebay, look for a body etc and try it yourself - AT YOUR OWN RISK.
Cheers.

I will try the repair shop, but what shop do you mean? the one where i bought my phone, or a samsung shop?

he means like a general cell phone repair shop. your carrier's store isnt going to fix it and i dont think samsung offers those kinds of services. just google cell phone repair, they are independent shops.
basically you cant REMOVE scratches and repaint the phone. there is no solution like "wipe it with alcohol and they go away."
my advice
1) if you just got it, and you got it through your carrier, add insurance to your account, pay the deductible, and get a knew phone.
2) take the last poster's advice and buy a new body on ebay, but installing those without damage is hard.
3) do what you should have done from day 1 and put that sucker in a good case with a screen protector. most cases will hide most scratches. as for the screen, you're probably going to have to live with it. they're just minor.
=\ i know it sucks man but it happens to everyone. thats why i didnt let my inspire leave the house until it had a case.

Related

Fuze Water Damage

I have a problem two days ago I was at work in the pouring rain and the belt clip where my Fuze was in got soaked and the screen on the Fuze doesn't turn on anymore and the tabs inside by the battery turned red. The phone still starts up and makes sounds and everything but the screen does not light up or the keyboard. A friend of mine was saying all I would have to buy to fix it is a new screen. Do you think I need just that or a new motherboard?
if you hear it boot up, and have you tried having someone call you ... if you can recieve calls then a screen is the way to go
yea calls work, so its prob jus the screen then right?
Well it would certainly seem so, but.....
I don't know how much it would cost to replace that screen, but it might be more economical to go with an insurance replacement if possible? I know personally I wouldn't attempt to replace the screen, because you can certainly expect some other issues if the phone got that wet!
but that just my opinion
good luck! let us know!
Kewlj1313
I am not posting any answers in this post or trying to jack the thread, but, Kewlj1313, the manner in which you suggested to use the insurance on the phone, it seems most of the people buy insurance for their Fuze. Is it true? It has got me a little worried because when I was ordering my Fuze, the sales rep actually asked me if I wanted it insured and I declined. Is it a regular thing to insure these phones?
For future reference, if your phone gets that wet again turn it off immediately. When you get home shake off as much water as possible then put it in a bowl of uncooked rice overnight or longer.
If you know there's still water in there, I'd still put it in a bowl of rice. If you're more ballsy than me you might try to soak it (off of course without a battery inside) in the highest concentration of rubbing alcohol you can find. Then let it dry out that way.
Rubbing alcohol should dilute the already contained water, somewhat clean any mineral deposits from the rain, and dry much more quickly than plain water.
I would put insurance on it but I brought the phone online and I am using it for Tmobile so I wouldn't be able to use at&t`s insurance on it, and when It got wet I did turn it off and let it dry and blew it out with an air hose. The replacement screen is about 80 dollars
incisivekeith said:
I am not posting any answers in this post or trying to jack the thread, but, Kewlj1313, the manner in which you suggested to use the insurance on the phone, it seems most of the people buy insurance for their Fuze. Is it true? It has got me a little worried because when I was ordering my Fuze, the sales rep actually asked me if I wanted it insured and I declined. Is it a regular thing to insure these phones?
Click to expand...
Click to collapse
You can purchase insurance through ATT for your first 30 days of having the phone! I personally definatelly think the 5 dollars a month is worth it, just knowing that I could throw my phone onto the ground, stomp on it, run it over, lose it, anything, and it would only cost me 125 to get a new one if needed
but that's just me!
thx
Kewlj1313
tdubz said:
I would put insurance on it but I brought the phone online and I am using it for Tmobile so I wouldn't be able to use at&t`s insurance on it, and when It got wet I did turn it off and let it dry and blew it out with an air hose. The replacement screen is about 80 dollars
Click to expand...
Click to collapse
I would say if you are comfortable enough with taking it apart and can get the screen then for sure give it a try! I would of course take the phone apart before ordering the screen, that way you'll know whether or not you'll be able to actually do it before you spend the money!
Just me again tho!
Kewlj1313
Kewlj1313 said:
You can purchase insurance through ATT for your first 30 days of having the phone! I personally definatelly think the 5 dollars a month is worth it, just knowing that I could throw my phone onto the ground, stomp on it, run it over, lose it, anything, and it would only cost me 125 to get a new one if needed
but that's just me!
thx
Kewlj1313
I would say if you are comfortable enough with taking it apart and can get the screen then for sure give it a try! I would of course take the phone apart before ordering the screen, that way you'll know whether or not you'll be able to actually do it before you spend the money!
Just me again tho!
Kewlj1313
Click to expand...
Click to collapse
Really? I thought you had to have a contract with AT&T to get insurance from them, and yea I have no problem taking the screen off it's pretty easy
insurance does not cover water damage!
- There is a special sticker that reacts to water/liquids
- If returning, when the service tech see the sticker has reacted to water content, they then void the insurance.
- I've heard that microwaving the device will nullify the sticker's reactivity to water. However now you have a busted phone and a microwave.
kusbainian said:
insurance does not cover water damage!
- There is a special sticker that reacts to water/liquids
- If returning, when the service tech see the sticker has reacted to water content, they then void the insurance.
- I've heard that microwaving the device will nullify the sticker's reactivity to water. However now you have a busted phone and a microwave.
Click to expand...
Click to collapse
If you have the at&t insurance for an extra $5/month it does. Even if the phone is lost or stolen, they will replace the phone for a $125 deductible. I remember I dropped mine in a pitcher of beer and had to get a new one.
If you don't have it, you might be able to talk to AT&T and try to prematurely re-extend your contract under special circumstance such as adding text or using a different minute plan.
I would say if you are comfortable enough with taking it apart and can get the screen then for sure give it a try! I would of course take the phone apart before ordering the screen, that way you'll know whether or not you'll be able to actually do it before you spend the money!
Just me again tho!
Kewlj1313
Click to expand...
Click to collapse
Ive fixed a few "wet" phones (even my own old tytn 1 that fell into a river) by turning it of as soon as possible, take everything apart(stylus, battery,sd-card etc) shake as until all visible water is gone and put it all into a bowl of rice as the other dude earlier said. that has fixed 2 phones, the other 4(inluding my tytn 1) i had to disassamble totally(unscrew,take apart housing,disconnecting flatcables and so on) and then put all parts into a kitchentowel and then onto a plate and into my kitchenown on about 60 degrees celsius for few hours - assemble and voila =) truth be told, it dosnt always work but i just might.
if you think your screen is broken, and you tried the own-trick without hickups then order a new screen for ebay and just replace it yourself - not as difficult as one might think.
good luck
instructions on replacing screen
any easy instructions on replacing the screen. i have looked on the internet. I find the replacement parts but no instructions. I have the service manual, but it is not clear on how to replace the screen

fuze screen (damage?), at&t warranty (crap?)

I searched the forums and google and couldn't find an image similar to what is happening to my fuze.
So yesterday I noticed a problem with my fuze screen, and i don't know if i can't explain the problem or what, but at&t is convinced it's damaged and will charge me a bunch if i even try to send it in.
There are no cracks, scratches, whatever. (I wish i could take a pic, but the only cam i have is the phone)
The problem is that the surface of the screen (I think the soft touch screen top) seems to have a thin layer of 'something' in there. It is the same shape as the screen, centered, and about 70% of the screen's size. The effect is something like the shimmer/rainbow from a very thin layer of oil on water. (thin film interference?) Anyways, the touch screen still works, the lcd still works, the glass isn't cracked, and I have no idea what happened. I use a screen protector and am very protective of my baby.
I'm thinking I need to order a new digitizer and replace that? ($25 and some labor doesn't sound bad after talking to AT&T about what i would get charged if they decide it's physical damage)
I dunno, if anyone has experience with damage like this or at&t or replacing digitizers and has any words to help me, either with explaining what happened or what i should do, that would be much appreciated.
I had the EXACT same problem on my fuze. It looked like the layers of the screen began to seperate. AT&T scared me that they would charge me for this so I sent it directly to HTC and they replaced the screen at no cost to me...took about 2 weeks.
AT&T Warranty agents are trained to be cautious in regards to damage to devices as the mail program doesn't leave much(any) option once you send the phone back for the exchange. It's either no-damage/no-charge or damage/charged, after which you cannot go back on the exchange.
My advice is to see if there is a Device Support Center in your area.
http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB91429
I went to one with my possibly damaged Fuze and they took a look at it and exchanged it without any "possible" charges jargon.
If that isn't an option, you could buy a pre-paid phone to use while you send it in to HTC as TheSopranos16 did for repair.
Good luck!
Sir, the problem you have is this:
http://forum.xda-developers.com/showthread.php?t=439410
I only hope my xperia doesn't get it.
i have this same exact problem. its technically called a newton ring. att wanted $500 to fix it and the htc rep told me that whenever they encounter this they usualy dont cover under warenty because it is due to pressure on the screen and it would cost something like $300 to fix. so i basically said forget it and now im stuck with it.

[Q] Screen Replacement (Difficulty?)

I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
n3fta said:
I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
Click to expand...
Click to collapse
First of all , this was asked before. Read the forum. I know because i asked that question.
Check here ;
http://forum.xda-developers.com/showthread.php?t=2021232&highlight=screen
and here ;
http://forum.xda-developers.com/showthread.php?t=1971226
Carefully read them , especially my posts because i did it.
Where are you from and how fast can you get the replacements off ebay ?
When you get them it'll take about half an hour to fix it.
Nobody will notice unless there's damage to the LCD.
If it has we'll have to change it too.
I can guide you via Skype video calling.
Ok so I have managed to remove the broken screen, it was actually fairly easy my only concern is the part show at the 7:00 minute mark of the video below, was broken when I removed it. The copper tape strip (or whatever it is) is still in tact. Where can I purchase this part? I still have all the pieces and if worst comes to worst I will attempt to very carefully assemble the phone with the broken parts to see if the phone still functions. I'm assuming this is part of what operates the home, search, back and menu buttons.
I have already removed the glue and am going to pick up a new screen from London shortly. I had some adhesive remover and work in a glass shop so I have all the tools and cleaners to ensure my new screen sticks and fits nicely.
After reading the thread you linked I am wondering if the screen they sell in London will will include the outside casing, this would solve all of my problems. I guess I will know soon enough, heading to London now. I will let you guys know how I made out.
Heey if you look on youtube you find couple of videos its not very difficult i did it with a friend of my it takes 20 minutes be carful ^^
Goodluck
You can make do without a front case if you know what you're doing. I lacked equipment so i used alternative methods like shoe glue or blowdryer (which killed the original digitizer)...
No matter what you do they'll recognize if you don't buy it with a front casing though... (Already glued preferably)
I found it in turkey so i don't think you can't find it in london , resources are vast there...
Look around.
Remove the digitizer and check the lcd before heading to london if need be buy it as well.
If you need help you know where to find me...
Cheers!
Sent from my LG-P920 using xda app-developers app
Ok so I got the new screen installed and everything is working great. I purchased some 3m adhesive at the repair shop which made for a very clean replacement after removing all the old glue with some adhesive remover. Decided to grab a LCD for my brothers LG970 while I was there and repaired it as well.
New phone arrived yesterday evening, so I will be sending this one back this afternoon. The screen replacement is very clean so I'm not concerned about that but I did manage to lose the little speaker cover from the front of the phone, I just plan on telling Rogers it fell of at some point if they ask about it. Considering the phone is in working order with no physical damage besides wear and tear I don't expect an issue from Rogers.
By the way anyone want to purchase the brand new Optimus3d Rogers sent me? Not even taking this one out of the box, selling it and getting the as far away from LG phones as I can.
Thanks for all the help guys.
I could think about buying it but you need to disassemble it and wrap the parts good.
In Turkey it's illegal to buy phones from foreign countries but it's not if you buy not working parts.
So in short i'm gonna con them into thinking it's for parts if you're up to it. PM me the price in your head.
Sent from my LG-P920 using xda app-developers app
I have sent you a pm. At least I believe I have I don't actually see the message in my sent items list.

Screen Replacement Help

So I'm looking for some general advice. One of my friends from works daughters broke her ipod touch screen and I told her I would replace it as long as she payed for all of the parts. The adhesive the screen came with was complete crap so I bought the proper 3M adhesive.
The problem is no matter what I do the darn screen won't stay down. I had it sitting under 20lbs of books for 2 days and it still pops up and doesn't come flush with the frame.
Does anybody have any general advice for me to try? I have one more set of the adhesives for the ipod so this is my last chance and I want to make sure I get it right. To be more specific the top and bottom are normally fine because that's where the adhesive is, there's none on the side as there wasn't any stock either. But then a few days later the top starts to pop off and I have no idea why.
Back to store?
Perhaps you can take it back to Apple and they will replace it for a fee? Saves the DIY costs? I think they do it for iPhones.
X22MAC said:
Perhaps you can take it back to Apple and they will replace it for a fee? Saves the DIY costs? I think they do it for iPhones.
Click to expand...
Click to collapse
They do that if you bought it during like the last year, otherwise it's $100, and I already started but am stuck on how to get the screen to stay sticking
I am Samsung type of guy and I know that they offer 2 year warranty in the UK. Perhaps you should just test the water and try and blag a freebie! Best of luck getting the screen fixed!
See the main problem about actually going to the store is it's not the original screen, it's been opened and chagned. It's in void of the warranty

Question Pre-installed screen protector catchs scratches

Hi friends,
Did you experience getting tiny scratches on the pre-installed protective film on the main screen?
I dont care much about the super tiny scratches but recently i got a small scratch that makes reflections in the white background, i have no idea where it came from as normally i am careful with my devices but it happened and it bothers me.
I know samsung doesnt recommend removing the screen protector, and i am not sure of it is a good idea to install one on an already existing one.
Appreciate sharing your experiences here.
Thanks,
Most of the protectors they sell aren't really compatible with the current one. They have a camera hole instead of a camera cutout, which prevents them from fully securing and they inevitably peel. If you can find one that follows the same design, it usually works. I've tested a second protector on theirs and had no issue beyond the gap above the camera that was causing it to peel.
That said, if you feel confident enough in your ability to replace the protector and in the protector you choose as a replacement, it should be alright. Samsung doesn't recommend removing it because the actual screen is not like Gorilla Glass that offers some level of protection from even the most minor damage.
The alternative would be to contact a local Samsung authorized repair shop (or Samsung support) and see if they replace the protector and the cost. Even if you manage to find out what protector they use to replace it, that would give you a good idea for what to get if you do it yourself.
twistedumbrella said:
Most of the protectors they sell aren't really compatible with the current one. They have a camera hole instead of a camera cutout, which prevents them from fully securing and they inevitably peel. If you can find one that follows the same design, it usually works. I've tested a second protector on theirs and had no issue beyond the gap above the camera that was causing it to peel.
That said, if you feel confident enough in your ability to replace the protector and in the protector you choose as a replacement, it should be alright. Samsung doesn't recommend removing it because the actual screen is not like Gorilla Glass that offers some level of protection from even the most minor damage.
The alternative would be to contact a local Samsung authorized repair shop (or Samsung support) and see if they replace the protector and the cost. Even if you manage to find out what protector they use to replace it, that would give you a good idea for what to get if you do it yourself.
Click to expand...
Click to collapse
Thanks alot for the guidance.. really appreciated
a_k_gano said:
Hi friends,
Did you experience getting tiny scratches on the pre-installed protective film on the main screen?
I dont care much about the super tiny scratches but recently i got a small scratch that makes reflections in the white background, i have no idea where it came from as normally i am careful with my devices but it happened and it bothers me.
I know samsung doesnt recommend removing the screen protector, and i am not sure of it is a good idea to install one on an already existing one.
Appreciate sharing your experiences here.
Thanks,
Click to expand...
Click to collapse
I too had the same issue with my Z Flip 3 and I switched it to Gadgetshieldz screen protector and using it for 2 months now. It does provide good protection against scratches but also protects the display from edge to edge.
clairelara said:
I too had the same issue with my Z Flip 3 and I switched it to Gadgetshieldz screen protector and using it for 2 months now. It does provide good protection against scratches but also protects the display from edge to edge.
Click to expand...
Click to collapse
Thanks alot .. did you install the screen protector on top of the factory one?
a_k_gano said:
Thanks alot .. did you install the screen protector on top of the factory one?
Click to expand...
Click to collapse
No, the factory protector was peeling off so I changed it.
clairelara said:
No, the factory protector was peeling off so I changed it.
Click to expand...
Click to collapse
For me, didnt peal off yet but yea. The factory one is not the best!
Thanks for sharing!
I have the Z Flip 3 5G. Received it from Samsung direct purchase late Aug, early Sept.
I now have a crack in the screen protector along the hinge. It's about 3/4 of the way across the screen.
T-Mobile said one store was an authorized repair center. CSR setup an appt for me. While I was driving to that store, I received an email that my appointment was cancelled. Store was not prepared to replace the screen protector. T-Mobile offers free lifetime replacement of the screen protector.
I also tried Geek Squad which is a Samsung authorized repair center. No joy. Also not prepared.
I've also been working with ubreakIfix. They have ordered what's needed from Samsung to perform the OEM repair. They do not yet have a shipment confirmation.
BTW, this is in the northern Denver suburbs.
I'd really prefer not to lose my warranty.
I know the employees vary from store to store and we are not dealing with the same people, but Geek Squad are the last people I would allow to do screen protectors. Unless Denver has the best standards in all of the Best Buy chain, they'll be doing it is in a room attached to a storage area on a mat that hasn't been wiped in months or, worse, right at an open counter on the main floor. This is also assuming you get someone that can put one on smooth. No offense to anyone that works there. Its how they designed the stores and the only real training is practice.
UBreakiFix has dedicated clean rooms at most of their locations and will have you inspect it before calling the job completed. You still might get the one that doesn't care, but they answer to Samsung directly.
I'm working at this place where you can buy phone accesories as well as used and brand new phones in the shopping mall in Poland.
I have at my disposal the best machine for cutting screen protectors on the Polish market, the screen protectors itself are really high quality. Want to know what is the really funny part?
A few weeks ago I called the company from which we have this machine to ask about the process of gluing foil to our phones and I found out that everything is as always, but I lose my warranty. I went to the Samsung website, chatted with one person, told everything and I was told that I should not replace the screen protector myself, but contact the authorized Samsung service center where they will exchange it for about 20 dollars. I did so, I called, asked and found out from an employee that they would replace the screen protector, but they can do it either for a fee or under a warranty, but they delete all data from the phone because they flash the latest software version. Fair enough.
The problem is, if I deliver phone to them in person, they would do it all within a maximum of two hours but unfortunately I can't go there so I have to send it to them and wait for it to be done and shipped back up to 14 business days
The bureaucracy of it all is frustrating. The service center here had to set my phone up to wipe it again to set it up to verify the repair because someone there had to wipe it.

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