I've been looking at the Inspire 4g to upgrade to from my HTC Touch Pro. I was wondering if anyone knew if I would be able to upgrade on their website (wireless.att.com) and keep my unlimited data plan, which they don't offer anymore.
Yes just tell them you want to be grandfather in
Sent from my HTC Desire HD using XDA Premium App
Good Luck, you may have to fight to get grandfather in with the AT&T unlimited data they really don't want unlimited data with 4G devices. Or you can wait it out, I was told by and AT&T rep that there is an unlimited data plan in the works to compete with Verizon and Sprint but don't hold your breath, AT&T is to greedy for that.
XAviierG said:
Yes just tell them you want to be grandfather in
Sent from my HTC Desire HD using XDA Premium App
Click to expand...
Click to collapse
+1
Basically, you just cant make any changes to your data plan (but why would you want to if you're already unlimited?). Also, if they screw up and take it off, you'll have to be connected to a special section of customer service to fix it. No one else in the whole company has the option to add it on their terminal.
Johnn_ares said:
Good Luck, you may have to fight to get grandfather in with the AT&T unlimited data they really don't want unlimited data with 4G devices. Or you can wait it out, I was told by and AT&T rep that there is an unlimited data plan in the works to compete with Verizon and Sprint but don't hold your breath, AT&T is to greedy for that.
Click to expand...
Click to collapse
I have unlimited 4g data plan I came from an iPhone 4 with unlimited I have a premier account not sure If that has anything to do with it but I walked in dude gave me a new sin showed me the screen and selected unlimited 4G plan same cost as the one I had with iPhone 29.99
Sent from my Desire HD using XDA Premium App
I have an iPhone 4 that i sometimes sim swap with my Inspire (Inspire is being used on Tmobile) and my Unlimited iPhone web worked perfectly, but I did getting an email about "hey we notice your using a 4g device" I only did it for a day, while I was unlocking the Inspire, so Idk, it worked perfect, I was even using an iphone 4 micro sim.
I wish i had unlimited 4G
If you upgrade online you will lose the data plan. Call in or go to the store. Also whoever said that att is gonna bring back unlim data is full of it. I work for them. They are trying to get everyone on a 200mb, 2gb or 4gb data plan
Sent from my Inspire 4G using XDA Premium App
Just wondering why would you want the inspire its getting kinda outdated with all of these dual core phones. Yes the inspire is a good phone but i would rather wait for the gs2 or get an atrix. ( my brothers stock atrix with gingerbread felt alot faster than my cm7 inspire). Also with the motorola photon that came out, i bet alot of things will be ported over from that too. Just my opinion.
Sent from my Inspire 4G using XDA App
Related
Been using my iPhone4 sim (with adaptor) on my Inspire 4G since launch day. No problems at all, everything works fine. I'm on the grandfathered unlimited data plan for iPhone.
So just this morning, I get a text message from AT&T...
"AT&T Free Msg: Did you know that an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your data connection today."
Anyone else get this?
This is not related to the tethering warning msg's that some have been getting (I don't tether). Wonder if it's "safe" to keep using my iPhone sim?
aimfire72 said:
Been using my iPhone4 sim (with adaptor) on my Inspire 4G since launch day. No problems at all, everything works fine. I'm on the grandfathered unlimited data plan for iPhone.
So just this morning, I get a text message from AT&T...
"AT&T Free Msg: Did you know that an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your data connection today."
Anyone else get this?
This is not related to the tethering warning msg's that some have been getting (I don't tether). Wonder if it's "safe" to keep using my iPhone sim?
Click to expand...
Click to collapse
Why not just call them up and have them put you on the proper 4G unlimited plan? I had the iphone with the grandfathered unlimited data plan and they initially had no clue what to do. I kept calling back till I found the right person to do it without losing the unl data plan. Just make sure you stress it enough to them that you don't want to lose the 30 dollar unl data.
Here is what you do .. I did the same thing:
1. Head back to an AT&T Local Store
2. Let them know you had iPhone 4 and moved over to Inspire 4G
3. Obtain replacement SIM card for 4G phone (no cost to you)
4. Have them check your Data Plan .. WITH NO CHANGES
I was iPhone 4 until getting the Inspire 4G .. also on the iPhone Unlimited Data .. when I obtained my Inspire 4G (from an AT&T Store) .. they replaced my SIM and changed my Data Plan to Unlimited SmartPhone Personal .. this is the grandfathered version of the iPhone Unlimited .. no difference in cost, NOTHING ELSE CHANGES.
When I changed over to the Inspire, they changed my plan over as well. I mentioned that I would still be going back and forth between my iP4 and the I4G. She told me that I would lose the visual voicemall, but I still kept my IP4 sim card. I just use an adapter to swap between the 2 phones.
aimfire72 said:
Been using my iPhone4 sim (with adaptor) on my Inspire 4G since launch day. No problems at all, everything works fine. I'm on the grandfathered unlimited data plan for iPhone.
So just this morning, I get a text message from AT&T...
"AT&T Free Msg: Did you know that an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your data connection today."
Anyone else get this?
This is not related to the tethering warning msg's that some have been getting (I don't tether). Wonder if it's "safe" to keep using my iPhone sim?
Click to expand...
Click to collapse
I got the same text message and an email. I called ATT and the rep told me I already have the best plan available for my phone (grandfathered unlimited) so no need to change anything. I made sure to ask if I needed a 4G plan for my new 4G phone and the rep said no, the unlimited plan that I have on my account is all I'll need... those messages are just automated messages that are triggered when a new phone is detected on your account. Hopefully the rep knew what they were talking about which is unfortunately hit and miss sometimes
Same here, I just ignore that txt..Keep on.. Every thing is fine....
iPhone 4 to Inspire sim
I got the same message and called 611, they kept me grandfathered in with $30 unlimited plan instead of the 2gig or 4 gig inspire plans. If you don't call they will start emailing you and sending more texts. No big deal though.
It's been 3 weeks and I was still getting these texts regularly so I went ahead and flashed a close to stock inspire rom (di11igaf) and took my phone into the AT&T store to figure it out. I explained my situation and they said my old iPhone was still on my account so they needed to update to my Inspire. They asked to see my phone and they pulled the IMEI off of it and entered it into the system, moved me from an iPhone unlimited to a 4G unlimited plan, and said I'm good to go. They talked like the text messages would have never ended unless I actually came in and got it changed over. I would recommend doing this while they still have an option to change you over to an unlimited 4G plan.
I had no issues at all but I went to a corporate store and did a upgrade so I ran into no issues. Just call em and get a proper sim. Your standard 3g sim is all you need. The new smaller 4g cards are for LTE devices.
Sent from my Desire HD using XDA App
We are on the grandfathered unlimited plan. Mother-in-law is on our plan and she had an iPhone. Bought the Motorola Bravo and had to change to another unlimited data plan (just a cosmetic thing in their system). Se decided she did not like the Bravo and we put her back on the unlimited iPhone plan.
All of this was done IN STORE. Just go and they can take care of it and still keep you on the unlimited plan.
I got the same mail, but in my case they said I have the $15 unlimited dumb phone plan. Well I have had that plan on my Tilt, TP2 and now my Inspire. All are smartphones- right?
Well the csr said that was too confusing for him and he was going to leave my plan the way it is. No more pesky mails or msgs.
Sent from my CM7 Inspire 4G with that special XDA app.
ButtonBoy said:
I got the same mail, but in my case they said I have the $15 unlimited dumb phone plan. Well I have had that plan on my Tilt, TP2 and now my Inspire. All are smartphones- right?
Well the csr said that was too confusing for him and he was going to leave my plan the way it is. No more pesky mails or msgs.
Sent from my CM7 Inspire 4G with that special XDA app.
Click to expand...
Click to collapse
you are one of the EXTREMELY lucky few that are still on that plan. Fight to keep it as long as possible haha. I have heard of wayyy too many cases of ATT simply canceling that plan and moving those people to a new capped plan.
The way I did it was always be vocal about the only reason I still pay then a bit over $100/mo is my old school and actually unlimited data and I never previously signed a contract or got a discount on my 6 previous phones including 4 HTC devices. Wow it capitalizes HTC for me. Anyway, the inspire came out and my girl bought one and had me do the xda treatment on it. It took me about a month of playing with it to figure out I could get it for $50 on a two year and I spent some minutes explaining to the nice lady at 611 that the internet upgrade was trying to force me into a nasty new data plan that isn't from 2003. She called her supervisor and he said pick data pro and they'd change it back to smartphone personal unlimited instead of my old pda unlimited. I made both of them stay on the phone while the upgrade went through and immediately change my data back before I checked it in my online account management crap. I made them look at it again when the new "4g" sim and inspire showed up during a mutually understood and recorded phone conversation. I still have unlimited data and I've been tethering while out of town and during Comcast outages for almost 8 years now. ATT beats the crap out of every carrier in my area. VZW has crazy coverage with slow evdo rev. A because they bought Alltel (they started here) but I get 3-5.5 mbps just on the device and up to 7ish down while tethering. One of the finer points of Arkansas is that the number of bandwidth-chewing geeks on the ground is quite low in comparison to the genpop so I have bandwidth to burn.
I'm finally getting decent at typing on a phone that isn't an HTC qwerty spider. The desire z's keyboard buttons are too small and close together for my thumbs and I bite my fingernails so I can't use those and the extra 256mb of RAM doesn't hurt.
Sent from my Desire HD using XDA Premium App
buddy17 said:
you are one of the EXTREMELY lucky few that are still on that plan. Fight to keep it as long as possible haha. I have heard of wayyy too many cases of ATT simply canceling that plan and moving those people to a new capped plan.
Click to expand...
Click to collapse
I am very specific in asking them- "are you changing the terms of my agreement? "
If they ever answered YES I could walk away with no ETF...
Sent from my CM7 Inspire 4G with that special XDA app.
Hey I am in this same boat
Hey I am in this same boat, I swapped from old iphone 3g unlimited and put my sim into the inspire 4g.
Now I have just been ignoring these texts, is there any reason I should not be? Why did you guys change, is there like a speed difference or something?
jigglywiggly said:
Hey I am in this same boat, I swapped from old iphone 3g unlimited and put my sim into the inspire 4g.
Now I have just been ignoring these texts, is there any reason I should not be? Why did you guys change, is there like a speed difference or something?
Click to expand...
Click to collapse
There can be, all it is is a coding difference in AT&T's system. If you call them you will not lose unlimited data.
Sent from my GT-I9100 using xda premium
id10terrordfw said:
There can be, all it is is a coding difference in AT&T's system. If you call them you will not lose unlimited data.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Yep, did this a couple of months ago. It's just how the provision data (iphone, or smartphone).
This should also be done if coming from a non-HSPA+ compatible phone (that's not an iPhone). Again, you won't lose unlimited data. Just make it clear you want nothing done to your plan that will cause you to lose unlimited data.
Sent from my HTC Inspire 4G using Tapatalk
Guys.. I work at an AT&T store.. and most of what is said above is nonsense (no offense). You CAN currently get the 4G unlimited data plan if you have the pre-existing $30 unlimited plan.. It is the same cost, but you get the faster speeds. You DO need to change to that plan to get the faster speeds.. and it does make a change to your agreement (you will have a different unlimited data plan). Walking away if you ask if it makes a change when you are there to make a change? does that make sense to ANYONE?
Also, no need to be "vocal" about how you want to keep your unlimited data... Just stating it once politely is enough.. It is just frustrating when people on here give instructions which basically say to treat the ATT employee in a manner less than professional. Trust me, we get yelled enough for "no reason" every day... People do not understand how something works, then blame the ATT employee. Most of us are at the stores to help you, and want to do so if you can treat us with atleast a little respect. Also, SIM cards are NOT just "free" for everyone... Unless you talked to customer service first and they are crediting your account for a free one, SIM cards cost $15 or $25 depending on your location. The cost is not the fault of the employee at the store.
Also, a warning... It looks like the grandfathered unlimited plans will be going away sooner than later... As an employee, I will loose my unlimited data if I go over 4gb in one month, or if I change devices (I might put off getting the HTC Vivid for now because of this).. I will have to pick a 2gb or 4gb plan accordingly (depending on what I want to pay, as I don;t get free service). Anyways, Have a happy holiday season everyone..
^^ I've also heard of customers w/"unlimited" data getting admonished for exceeding 5 GBs in a month, and getting threatened w/throttling for a subsequent "offense". And continued excessive use would result in being moved to a capped plan.
Has anyone else seen this or have any idea about it? I'm going to call them but jw if anyone has gotten this sorta thingy.
Thanks!
ps i'll post updates after i talk to tehm
Hmm. Never seen it before. Keep us posted.
Sent from Desire HD or Inspire 4G or whatever this thing is called via premium XDA app.
I have seen the $10 unlimited EDGE data plan in the email I got from AT&T after upgrading my phone.
I'm pretty sure it's for non smartphones.
Sent from my Desire HD using XDA Premium App
hiltun said:
I have seen the $10 unlimited EDGE data plan in the email I got from AT&T after upgrading my phone.
Click to expand...
Click to collapse
Wha? What's this.
I've seen the $15 for 200mb data plan.. I use average of 3gb a month so that's a no go for me..
Sent from my Desire HD using Tapatalk
The $15/month unlimited data feature is supposed to only be for QMP's (Quick Messaging Phones), since it's basically just a MediaNet perk.
Sent from my TPC Rom/Buzz Kernel-powered Inspire 4G using the XDA Premium App.
You can try enabling the $15/mo plan by doing the following:
Find yourself a really old phone that has medianet capabilities. Put your sim card in it and wait a couple hours for ATT's network to recognize the IMEI. Go online and manage your account's features and change your data plan to $15/mo unlimited MediaNet plan. Take SIM card out, put in android phone and celebrate. I've done this trick before on other phones a while back and I'm not sure if ATT has fixed this bug or not but it always worked without a hitch and they never caught it.
akira02rex said:
You can try enabling the $15/mo plan by doing the following:
Find yourself a really old phone that has medianet capabilities. Put your sim card in it and wait a couple hours for ATT's network to recognize the IMEI. Go online and manage your account's features and change your data plan to $15/mo unlimited MediaNet plan. Take SIM card out, put in android phone and celebrate. I've done this trick before on other phones a while back and I'm not sure if ATT has fixed this bug or not but it always worked without a hitch and they never caught it.
Click to expand...
Click to collapse
Sounds good
Sent from my Desire HD using XDA Premium App
magnumforce2006 said:
Wha? What's this.
Click to expand...
Click to collapse
Here is a quote from the email:
Get connected to the Mobile Web with unlimited access to search, email, apps, games, music and more. Data Unlimited plans start at $15 per month
Pay just $10 per month per line for unlimited data access to the Mobile Web when combined with a Family Messaging Unlimited plan.
Click to expand...
Click to collapse
Yes I have. It works with the non smartphones this is what I used to have. But my similar Sid not work in this phone wig it..I've tried
Sent from my HTC Inspire 4g using XDA.
MIUI Gingerbread 1.4.1v4
catlleprods cyan0#3.7
rtbluver said:
Yes I have. It works with the non smartphones this is what I used to have. But my similar Sid not work in this phone wig it..I've tried
Sent from my HTC Inspire 4g using XDA.
MIUI Gingerbread 1.4.1v4
catlleprods cyan0#3.7
Click to expand...
Click to collapse
Huh?
akira02rex said:
You can try enabling the $15/mo plan by doing the following:
Find yourself a really old phone that has medianet capabilities. Put your sim card in it and wait a couple hours for ATT's network to recognize the IMEI. Go online and manage your account's features and change your data plan to $15/mo unlimited MediaNet plan. Take SIM card out, put in android phone and celebrate. I've done this trick before on other phones a while back and I'm not sure if ATT has fixed this bug or not but it always worked without a hitch and they never caught it.
Click to expand...
Click to collapse
same for me im runing 15$ data plan from way back when...upgrade to LG VU with 15$ unlimitedd data bcuz its a (multimedia pnone and not a smart phone) then in high baught a blackberry off of friend data worked, found an iphone 3gs 16 in venice tried to return to owner but it was locked, jailbroke it had it for a year, i had to change the APN with unlockit.co.nz. now i upgraded to Inspire with my sisters contract told them to switch numbers so i kept my old sim, still 15$ unlimited data but i had to search and manually change the APN on the inspire to get 3g to work. If anyone has that problem and needs help ill be glad to help you out
ive gotten the $15 unlimited data too, havent been caught yet
akira02rex said:
Huh?
Click to expand...
Click to collapse
I had the 15 unlimited data on my non smartphone. Then I got this phone and the sim did not work in it. So I got a 4g sim. But I forgot that you could if you changed the APN.
Sent from my HTC Inspire 4g using XDA.
MIUI Gingerbread 1.4.1v4
catlleprods cyan0#3.7
I had the $10 unlimited data plan with my fuse and tilt2 up until I upgraded to this phone last month. I'm confused as to why the letter says Congrats on your new inspire and offers me a dumb phone data plan and I'm secretly hoping it might be a loyalty or secret data plan haha. I still haven't called them yet but I will definitely update you guys once I do.
And you don't even have to wait a few hours to do the sim trick. Last time I did it, I just popped it in my old phone and called them and gave them the imei for that phone. Worked like a charm for 2 years until I had to upgrade and change my data plan to get this phone (which ultimately I got for free lol).
Sent from my Desire HD using XDA Premium App
C'mon nhshah7, you had all dang day and you still haven't called about this? Where's the update?
kimtyson said:
C'mon nhshah7, you had all dang day and you still haven't called about this? Where's the update?
Click to expand...
Click to collapse
hahahah i'm sorry i'll do it first thing in the morning tomorrow, it's been a busy day. Tomorrow morning, I promise!
I have had this since 1997. The down side is that I had to do it with a WinMo phone for too long.
Sent from my CM7 Inspire 4G with that special XDA app.
The long awaited update...but it won't satisfy.
So I called ATT a little while back (ironically I had an issue where I couldn't dial numbers for half an hour, even after pulling the sim, so I couldn't even dial ATT's number!). After I got that sorted out, I asked about the letter. I mentioned that it specifically says my name and phone (Inspire 4g) on it so it was directly mentioning my phone and not sent for another line in my family...all of us have smartphones anyways. she put me on hold for some time and came back and basically reviewed all the data plans with me (something i was already aware of......) and said they don't offer that plan. After a little more of bugging her that it was sent to ME with MY PHONE and said $15 unlimited data, she said that I can fax in a copy of it to customer service and that they would research it and get back to me within 3-7 business days.
Basically it's getting sent to someone else to review and research. I'llkeep you guys posted and see if i can wiggle my way into a custom data plan
So I got my infuse yesterday and I love it. I have a unlimited data plan from my iPhone. I haven't actually had an iPhone since the 4 came out last summer. I had a desire z and then a desire HD. I had no issues with them and my data plan once the apn had been set.
Since those phones are not '4g' I wasn't bothered by att. Now that I'm on the infuse and it uses 4g, I got a text a few hours after using it saying I need a 4g plan. I'm not willing to give up my unlimited data for a restricted 4g plan. Even if I don't need that much data. So do I have any alternatives?
Thanks in advance
I didn't want to make a new thread, but after using my infuse for an hour non stop with wifi on and browsing the web, my battery temp is 41c. And the battery drained from 100 to 65. That seems extremely hot to me...
@eatjello
Same exact thing I'm having, so hot, and charging is so slow I'm hating this phone a little, and continuous use last me just 4hrs wifi turned off and gps off. Charging takes 4 hrs +
Sent from my SAMSUNG-SGH-I997 using XDA App
eatjello said:
I didn't want to make a new thread, but after using my infuse for an hour non stop with wifi on and browsing the web, my battery temp is 41c. And the battery drained from 100 to 65. That seems extremely hot to me...
Click to expand...
Click to collapse
I had the same issue, go and trade the phone. Either the battery of the phone is bad.
Someone suggested to turn airplane mode on and back off and it might fix it (dont know how).
Also you do not need to loose your unlimited. There's no 4G plan, best buy did the calling but there's a unlimited plan for the infuse, it's called SmartPhone Personal.
Here's a text from ATT on how to get it.
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" SmartPhone Plan prior to upgrade to 4G device.
I get the same messages in my email & text from AT&T. I also have the iPhone unlimited data plan. I wonder if not having the right plan doesn't allow me to utilize the full speed of hspa+. I get like 3mbps down & 1.26mbps up. I'm also using my iPhone 4 microsim in my Infuse.
Papi4baby said:
I had the same issue, go and trade the phone. Either the battery of the phone is bad.
Someone suggested to turn airplane mode on and back off and it might fix it (dont know how).
Also you do not need to loose your unlimited. There's no 4G plan, best buy did the calling but there's a unlimited plan for the infuse, it's called SmartPhone Personal.
Here's a text from ATT on how to get it.
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" SmartPhone Plan prior to upgrade to 4G device.
Click to expand...
Click to collapse
If i bought this phone off of someone else who bought it from ATT, can i still trade it in for a new one?
I'm a Rep with at&t and you don't have to give up that unlimited plan. We still have the ability to grandfather even the 4G plan. Trust me...I deal with poor customers all day who receive invalid info from dumbass reps who can't read outside our training manuals. Call our CARE and tell them you need to switch your data plan to HSPA+ unlimited. Even if it means calling back ten times, don't stop until you get it!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
bullet358 said:
I'm a Rep with at&t and you don't have to give up that unlimited plan. We still have the ability to grandfather even the 4G plan. Trust me...I deal with poor customers all day who receive invalid info from dumbass reps who can't read outside our training manuals. Call our CARE and tell them you need to switch your data plan to HSPA+ unlimited. Even if it means calling back ten times, don't stop until you get it!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
i can confirm this is true. i just did what bullet told me to, i'm now on the 4G plan with unlimited data still. It's still annoying having a micro sim. but i guess it means i can go to the new iphone if i decide to
now to address the heat issue...
bullet358 said:
I'm a Rep with at&t and you don't have to give up that unlimited plan. We still have the ability to grandfather even the 4G plan. Trust me...I deal with poor customers all day who receive invalid info from dumbass reps who can't read outside our training manuals. Call our CARE and tell them you need to switch your data plan to HSPA+ unlimited. Even if it means calling back ten times, don't stop until you get it!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
Do you have to sign a new contract to change your data plan like that?
sidepocket said:
Do you have to sign a new contract to change your data plan like that?
Click to expand...
Click to collapse
no you do not
just call in and tell them you have a new phoen and that you need to get switched over to your new data plan Smartphone personal 4G.
idk if there is a difference but the lady who did my change told me that since it was a 4G phone they give us a plan that has the advantage to access 4G when available idk if thats true but thats what i was told
eatjello said:
So I got my infuse yesterday and I love it. I have a unlimited data plan from my iPhone. I haven't actually had an iPhone since the 4 came out last summer. I had a desire z and then a desire HD. I had no issues with them and my data plan once the apn had been set.
Since those phones are not '4g' I wasn't bothered by att. Now that I'm on the infuse and it uses 4g, I got a text a few hours after using it saying I need a 4g plan. I'm not willing to give up my unlimited data for a restricted 4g plan. Even if I don't need that much data. So do I have any alternatives?
Thanks in advance
Click to expand...
Click to collapse
You just have to call cs, it is free unlimited data plan for 4g phones, i was offered the same with my inspire and i am presently on it.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Free unlimited data? Not sure what you mean by that. If you already had a data plan, it was free to switch it over to the unlimited 4G. but you can't get the data free.
I had my unlimited iphone grandfathered over to the 4G unlimited data. but my "4G" speeds suck. they barely hit 2mps. no faster than my 3G plan was.
Got a call from T-mobile today saying i owed $300+ for text messaging fees, apparently when i bought the g2x from amazon, it upgraded to 4g data plan and removed my data+unl text android plan, got things cleared up and restored my old data plan back, but the Rep said if i wanted 4g data service there would be an extra $10 charge a month on top of my Android data plan, so it wold of came out to $40+ instead of $30....
First off this aint Sprint for an extra 10 surcharge on 4g, I have a Regular Vibrant and the G2X and both hit the same speeds, so i said no to the 4g data plan and keep my android data/text plan.
Has anyone else heard of this?????????? any Tmo reps care to comment????
Thats odd. T-mobile charges the same for 3g as they do for 4g
Thats what i thought but according to the rep i spoke too, to get 4g data plan I had to drop my data/unl text plan and get the 4g plan (no text) and i would stay at $30, or keep my data/text and add 4g speed for 10$ more....
so according to the Rep
$30 3g data/unl text (my OG plan)or
$30 4g + $15 unl text
No charge for 4g
Sent from my LG-P999 using XDA Premium App
Back when I got my daughter her G2 she came from some other phone that had some kind of bundled text messaging plan. The store I bought the G2 from didn't add text messaging to the plan with the G2. We've had unlimited texting the several year we've had the account and it's never been an issue before with a new phone.
So the next month I got a $1700 phone bill. My daughter texts a lot.
After the red haze went away, the pounding in my chest subsided, and I picked myself up off the floor, I went back to the store. They immediately saw what happened and called in and fixed it. No problems since.
Not exactly your situation I know, but they should fix an honest mistake.
SurgeCentral said:
Got a call from T-mobile today saying i owed $300+ for text messaging fees, apparently when i bought the g2x from amazon, it upgraded to 4g data plan and removed my data+unl text android plan, got things cleared up and restored my old data plan back, but the Rep said if i wanted 4g data service there would be an extra $10 charge a month on top of my Android data plan, so it wold of came out to $40+ instead of $30....
First off this aint Sprint for an extra 10 surcharge on 4g, I have a Regular Vibrant and the G2X and both hit the same speeds, so i said no to the 4g data plan and keep my android data/text plan.
Has anyone else heard of this?????????? any Tmo reps care to comment????
Click to expand...
Click to collapse
SurgeCentral said:
Thats what i thought but according to the rep i spoke too, to get 4g data plan I had to drop my data/unl text plan and get the 4g plan (no text) and i would stay at $30, or keep my data/text and add 4g speed for 10$ more....
so according to the Rep
$30 3g data/unl text (my OG plan)or
$30 4g + $15 unl text
Click to expand...
Click to collapse
Just go with your OG plan. There's no difference between 3G/4G. It's marketing. They don't have a way of controlling it per line anyways.
prettyboy85712 said:
Just go with your OG plan. There's no difference between 3G/4G. It's marketing. They don't have a way of controlling it per line anyways.
Click to expand...
Click to collapse
My thoughts exactly, just say you'll stick with 3G. The 4G on T-Mobile is HSPA+ so basically 3G with a turbo. But as far as I know there is no way to switch off HSPA+ without also switching off HSPA, and then you'll get EDGE speeds which is not what your paying for and can raise a stink about it if that does occur.
rauelius said:
My thoughts exactly, just say you'll stick with 3G. The 4G on T-Mobile is HSPA+ so basically 3G with a turbo. But as far as I know there is no way to switch off HSPA+ without also switching off HSPA, and then you'll get EDGE speeds which is not what your paying for and can raise a stink about it if that does occur.
Click to expand...
Click to collapse
Ya I agree with everyone else, that rep must of been dumb or confused or maybe they did change it but I highly doubt that, when i switched over to 4g it was no price change. The rep told me it's basically the same plan, just phones that can do 4g will gt the 4g speeds and those who can't stay on 3g, that is all
Will Unlocking the phone let us use the 9.99 web2go plan on it without upgrading to the $30 plan?
tmobile doesnt have 4g
airborne3e9 said:
tmobile doesnt have 4g
Click to expand...
Click to collapse
Really? Because I get 15- 20 mbps download speed and so do lots of other cities. My hspa+ is faster than my Cox internet.
Soo what do you consider 4g?
Sent from my LG-P999 using XDA App
Ignore this troll. He's sort of right though. In the strictest sense the "4G" branding in the US is for marketing only. It doesn't actually meet the speed requirements set by the ITU. If you want to read more look here 4G - Wikipedia, the free encyclopedia
Yeah I get 11 down 2 up myself. It's much faster than Att and feels more stable than verizon or sprint (friends and family complain...is it me or do CDMA phones seem to have more robot voice issues). Yeah these are 4g speeds...at least my phone has beaten my buddy's Evo 4g in a speedtest.net. Yay cell phone drag racing!!!!
Sent from my LG-P999 using XDA Premium App
I like TMO's customer service. Maybe 1 out of 5 calls, I get someone that stumbles around, but for the most part.. I do receive knowledeable and friendly people that have been very good to me.
Except last week, I got a new hire? I said, "I cannot find on my bill at my.tmobile.com a way to see my itemized breakdown of charges for apps." The rep: "We can see it here, do you have a pen to write them down?" I said, "I want to know where I can physically see it myself on my monthly online bill." She said, "Well, they are...<started to read them off>." lol. "Ma'am, I want to know where this is itemized on my online bill so I can see it myself." Her, "it's on your paper statement." Me: "I don't get paper statements, I said I'm on my.tmobile.com trying to find the itemized listing." She puts me on hold.. comes back. "These are the ones we see.. <she starts to read them off again>." lol.
It was like an Abbott and Costello skit. Finally, while on the phone.. I hit the "print bill" link... and the page that came up shows everything broken down.
"Never mind ma'am, I found it myself." Her, "ok.. would you like upgrade?" me: "What kind of an upgrade? Any free upgrades?" Her, "upgrades to your service." Me: *click*. lol
its just 3g+...LTE isn't even real 4g
Sent from my LG-P999 using XDA Premium App
Frankly, when you can stream video at full 1080p resolution and still have bandwidth leftover, I really don't see the point in hemming and hawing over the fact that you don't get "real" 4g speeds.
thats why I'm sticking with tmo, besides their 4g is faster than my at&t home fastest speed available wi fi
Sent from my LG-P999 using XDA Premium App
that old data plan is grandfathered so for unlimited web plus txt it would work out to $40 with the new options. Just a mistake on her end. It requires a supervisor/loyalty to put that unlimited web + txt plan back on.
airborne3e9 said:
tmobile doesnt have 4g
Click to expand...
Click to collapse
Why is there always one person with this nonsense? Hspa+ is considered 4g.
Sent from my LG-P999 using XDA Premium App
OK I had at&t for a long time now but as ot late last year any upgrade to a phone will change a data plan. Fortunate i still have the $15 unlimited data plan on my phone. Gone from from mpx 220 to touch pro and baccflip. Currently using an unlocced Mytouch slide which works great but I have no 3G and I'm seriously missing it. If I go to any phone that's comparable to the Mythouch Slide that is actually from AT&T I would loose this plan. So is the any phones I could get that is comparable or better that wouldn't change my plan. Heard something along the lines that I could use a phone on the Orange Network that is from my canadian brothers up north and could actually do that but would like to get some confirmation or ideas from my fellow XDA'ers.
They should not change your data plan. You should be grandfathered in. If they do that is BS but you could always by one. Look for the phone you want on here,ebay and craigslist.
I would recommend calling ATT again because everytike you speak with someone, there story seems to change. Maybe you'll get lucky and get on the phone with someone who will help you out
Sent from my PC36100 using XDA Premium App
Richard1510 said:
They should not change your data plan. You should be grandfathered in. If they do that is BS but you could always by one. Look for the phone you want on here,ebay and craigslist.
Click to expand...
Click to collapse
I agree is BS but it's true. Started like Sep of 2010. Changing the requirement of smartphones. Once it's added to the account it will automatically change your data plan.
I would find a phone you like that works on ATT and buy it from someone. No way would I get it from ATT if that's the case.
Sent from my HTC Vision using XDA App