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Email from AT&T Suggesting "4G Plan"?

I recently purchased an Inspire 4G off of Craigslist, and simply put in my iPhone 4 SIM card. Now - I still have the original $30/month unlimited data plan from my first iPhone 3G.
Tonight I received a text/email combo from AT&T letting me know that I should come in and upgrade my plan to a 4G plan. There was no threat of auto-updating my plan, but both the email and text said I needed to come in.
Has anyone else gotten this email? Will they upgrade/change my plan? Thanks!

hospadam said:
I recently purchased an Inspire 4G off of Craigslist, and simply put in my iPhone 4 SIM card. Now - I still have the original $30/month unlimited data plan from my first iPhone 3G.
Tonight I received a text/email combo from AT&T letting me know that I should come in and upgrade my plan to a 4G plan. There was no threat of auto-updating my plan, but both the email and text said I needed to come in.
Has anyone else gotten this email? Will they upgrade/change my plan? Thanks!
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Click to collapse
There is an unlimited "4G" data plan available. You need to find the right rep that knows what they are doing in order to give you the proper unlimited plan for 4G. I had the 3GS with the unlimited data plan and it took a few tries till the got it right to put me under a 4G plan.

Well - I'm not even in a 4G area, so even if I had it - I wouldn't see any better speeds, correct? Also - how much more per month is it?

hospadam said:
Well - I'm not even in a 4G area, so even if I had it - I wouldn't see any better speeds, correct? Also - how much more per month is it?
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There really is no difference in speeds at the moment. As soon as att decides to complete the backhaul you will (hopefully) see a difference. Price is still the same. And stress it enough to them that you don't want to lose your unlimited plan. If they say that you have no other choice, then call back and speak to someone else. I had a few tell me that I will lose it, but i kept calling back and they did it without me losing the unlimited.
If its better for you, go to a corporate store and speak to an english speaking human lol.

iPhone4 sim on Inspire 4G - message from AT&T

Been using my iPhone4 sim (with adaptor) on my Inspire 4G since launch day. No problems at all, everything works fine. I'm on the grandfathered unlimited data plan for iPhone.
So just this morning, I get a text message from AT&T...
"AT&T Free Msg: Did you know that an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your data connection today."
Anyone else get this?
This is not related to the tethering warning msg's that some have been getting (I don't tether). Wonder if it's "safe" to keep using my iPhone sim?

aimfire72 said:
Been using my iPhone4 sim (with adaptor) on my Inspire 4G since launch day. No problems at all, everything works fine. I'm on the grandfathered unlimited data plan for iPhone.
So just this morning, I get a text message from AT&T...
"AT&T Free Msg: Did you know that an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your data connection today."
Anyone else get this?
This is not related to the tethering warning msg's that some have been getting (I don't tether). Wonder if it's "safe" to keep using my iPhone sim?
Click to expand...
Click to collapse
Why not just call them up and have them put you on the proper 4G unlimited plan? I had the iphone with the grandfathered unlimited data plan and they initially had no clue what to do. I kept calling back till I found the right person to do it without losing the unl data plan. Just make sure you stress it enough to them that you don't want to lose the 30 dollar unl data.

Here is what you do .. I did the same thing:
1. Head back to an AT&T Local Store
2. Let them know you had iPhone 4 and moved over to Inspire 4G
3. Obtain replacement SIM card for 4G phone (no cost to you)
4. Have them check your Data Plan .. WITH NO CHANGES
I was iPhone 4 until getting the Inspire 4G .. also on the iPhone Unlimited Data .. when I obtained my Inspire 4G (from an AT&T Store) .. they replaced my SIM and changed my Data Plan to Unlimited SmartPhone Personal .. this is the grandfathered version of the iPhone Unlimited .. no difference in cost, NOTHING ELSE CHANGES.

When I changed over to the Inspire, they changed my plan over as well. I mentioned that I would still be going back and forth between my iP4 and the I4G. She told me that I would lose the visual voicemall, but I still kept my IP4 sim card. I just use an adapter to swap between the 2 phones.

aimfire72 said:
Been using my iPhone4 sim (with adaptor) on my Inspire 4G since launch day. No problems at all, everything works fine. I'm on the grandfathered unlimited data plan for iPhone.
So just this morning, I get a text message from AT&T...
"AT&T Free Msg: Did you know that an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your data connection today."
Anyone else get this?
This is not related to the tethering warning msg's that some have been getting (I don't tether). Wonder if it's "safe" to keep using my iPhone sim?
Click to expand...
Click to collapse
I got the same text message and an email. I called ATT and the rep told me I already have the best plan available for my phone (grandfathered unlimited) so no need to change anything. I made sure to ask if I needed a 4G plan for my new 4G phone and the rep said no, the unlimited plan that I have on my account is all I'll need... those messages are just automated messages that are triggered when a new phone is detected on your account. Hopefully the rep knew what they were talking about which is unfortunately hit and miss sometimes

Same here, I just ignore that txt..Keep on.. Every thing is fine....

iPhone 4 to Inspire sim
I got the same message and called 611, they kept me grandfathered in with $30 unlimited plan instead of the 2gig or 4 gig inspire plans. If you don't call they will start emailing you and sending more texts. No big deal though.

It's been 3 weeks and I was still getting these texts regularly so I went ahead and flashed a close to stock inspire rom (di11igaf) and took my phone into the AT&T store to figure it out. I explained my situation and they said my old iPhone was still on my account so they needed to update to my Inspire. They asked to see my phone and they pulled the IMEI off of it and entered it into the system, moved me from an iPhone unlimited to a 4G unlimited plan, and said I'm good to go. They talked like the text messages would have never ended unless I actually came in and got it changed over. I would recommend doing this while they still have an option to change you over to an unlimited 4G plan.

I had no issues at all but I went to a corporate store and did a upgrade so I ran into no issues. Just call em and get a proper sim. Your standard 3g sim is all you need. The new smaller 4g cards are for LTE devices.
Sent from my Desire HD using XDA App

We are on the grandfathered unlimited plan. Mother-in-law is on our plan and she had an iPhone. Bought the Motorola Bravo and had to change to another unlimited data plan (just a cosmetic thing in their system). Se decided she did not like the Bravo and we put her back on the unlimited iPhone plan.
All of this was done IN STORE. Just go and they can take care of it and still keep you on the unlimited plan.

I got the same mail, but in my case they said I have the $15 unlimited dumb phone plan. Well I have had that plan on my Tilt, TP2 and now my Inspire. All are smartphones- right?
Well the csr said that was too confusing for him and he was going to leave my plan the way it is. No more pesky mails or msgs.
Sent from my CM7 Inspire 4G with that special XDA app.

ButtonBoy said:
I got the same mail, but in my case they said I have the $15 unlimited dumb phone plan. Well I have had that plan on my Tilt, TP2 and now my Inspire. All are smartphones- right?
Well the csr said that was too confusing for him and he was going to leave my plan the way it is. No more pesky mails or msgs.
Sent from my CM7 Inspire 4G with that special XDA app.
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Click to collapse
you are one of the EXTREMELY lucky few that are still on that plan. Fight to keep it as long as possible haha. I have heard of wayyy too many cases of ATT simply canceling that plan and moving those people to a new capped plan.

The way I did it was always be vocal about the only reason I still pay then a bit over $100/mo is my old school and actually unlimited data and I never previously signed a contract or got a discount on my 6 previous phones including 4 HTC devices. Wow it capitalizes HTC for me. Anyway, the inspire came out and my girl bought one and had me do the xda treatment on it. It took me about a month of playing with it to figure out I could get it for $50 on a two year and I spent some minutes explaining to the nice lady at 611 that the internet upgrade was trying to force me into a nasty new data plan that isn't from 2003. She called her supervisor and he said pick data pro and they'd change it back to smartphone personal unlimited instead of my old pda unlimited. I made both of them stay on the phone while the upgrade went through and immediately change my data back before I checked it in my online account management crap. I made them look at it again when the new "4g" sim and inspire showed up during a mutually understood and recorded phone conversation. I still have unlimited data and I've been tethering while out of town and during Comcast outages for almost 8 years now. ATT beats the crap out of every carrier in my area. VZW has crazy coverage with slow evdo rev. A because they bought Alltel (they started here) but I get 3-5.5 mbps just on the device and up to 7ish down while tethering. One of the finer points of Arkansas is that the number of bandwidth-chewing geeks on the ground is quite low in comparison to the genpop so I have bandwidth to burn.
I'm finally getting decent at typing on a phone that isn't an HTC qwerty spider. The desire z's keyboard buttons are too small and close together for my thumbs and I bite my fingernails so I can't use those and the extra 256mb of RAM doesn't hurt.
Sent from my Desire HD using XDA Premium App

buddy17 said:
you are one of the EXTREMELY lucky few that are still on that plan. Fight to keep it as long as possible haha. I have heard of wayyy too many cases of ATT simply canceling that plan and moving those people to a new capped plan.
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Click to collapse
I am very specific in asking them- "are you changing the terms of my agreement? "
If they ever answered YES I could walk away with no ETF...
Sent from my CM7 Inspire 4G with that special XDA app.

Hey I am in this same boat
Hey I am in this same boat, I swapped from old iphone 3g unlimited and put my sim into the inspire 4g.
Now I have just been ignoring these texts, is there any reason I should not be? Why did you guys change, is there like a speed difference or something?

jigglywiggly said:
Hey I am in this same boat, I swapped from old iphone 3g unlimited and put my sim into the inspire 4g.
Now I have just been ignoring these texts, is there any reason I should not be? Why did you guys change, is there like a speed difference or something?
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There can be, all it is is a coding difference in AT&T's system. If you call them you will not lose unlimited data.
Sent from my GT-I9100 using xda premium

id10terrordfw said:
There can be, all it is is a coding difference in AT&T's system. If you call them you will not lose unlimited data.
Sent from my GT-I9100 using xda premium
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Yep, did this a couple of months ago. It's just how the provision data (iphone, or smartphone).

This should also be done if coming from a non-HSPA+ compatible phone (that's not an iPhone). Again, you won't lose unlimited data. Just make it clear you want nothing done to your plan that will cause you to lose unlimited data.
Sent from my HTC Inspire 4G using Tapatalk

Guys.. I work at an AT&T store.. and most of what is said above is nonsense (no offense). You CAN currently get the 4G unlimited data plan if you have the pre-existing $30 unlimited plan.. It is the same cost, but you get the faster speeds. You DO need to change to that plan to get the faster speeds.. and it does make a change to your agreement (you will have a different unlimited data plan). Walking away if you ask if it makes a change when you are there to make a change? does that make sense to ANYONE?
Also, no need to be "vocal" about how you want to keep your unlimited data... Just stating it once politely is enough.. It is just frustrating when people on here give instructions which basically say to treat the ATT employee in a manner less than professional. Trust me, we get yelled enough for "no reason" every day... People do not understand how something works, then blame the ATT employee. Most of us are at the stores to help you, and want to do so if you can treat us with atleast a little respect. Also, SIM cards are NOT just "free" for everyone... Unless you talked to customer service first and they are crediting your account for a free one, SIM cards cost $15 or $25 depending on your location. The cost is not the fault of the employee at the store.
Also, a warning... It looks like the grandfathered unlimited plans will be going away sooner than later... As an employee, I will loose my unlimited data if I go over 4gb in one month, or if I change devices (I might put off getting the HTC Vivid for now because of this).. I will have to pick a 2gb or 4gb plan accordingly (depending on what I want to pay, as I don;t get free service). Anyways, Have a happy holiday season everyone..

^^ I've also heard of customers w/"unlimited" data getting admonished for exceeding 5 GBs in a month, and getting threatened w/throttling for a subsequent "offense". And continued excessive use would result in being moved to a capped plan.

Anyone w/ an Infuse + grandfather data?

My mother got and Infuse yesterday and i was over at her house playing with it with my sim in. after i was done i took my sim out and put it back in my fuze (shudder). this morning just as i was leaving the house for the day i got a text message from AT&T telling me that "An eligible data plan is required for your 4g Smartphone. We have added an appropriate data plan. Learn more at att.com/smartphoneplans."
so i disabled data and when i went into my acct on the web when i got home, sure enough the only data feature options i could choose were the new tiered data plans. i had to put my sim in my old ooooooold tmobile MDA for an hour or so until it updated the imei and then i could go back and choose the unlimited data option.
is this normal? if i upgrade to an infuse will that cancel my grandfather'd status? has anyone else grandfather'd updated and kept their data plan? if so how? and if i upgrade through best buy or amazon at the discounted price will i be allowed to keep it or do i have to go to an att store and pay the full upgrade price?

This has happened to a few people on the forums (lost the unlimited when it switched them to 4g) but it shouldn't. Call 611 or go into a store and they can fix it for you. You can have unlimited 4g with you grandfathered plan its just apparently sometimes putting people back to the 2gb.

I was able to keep my unlimited..
sent from Infuse but miss my captivate on cont. 5.5.... One day this can be as good...

They make it a hassle, but you can keep your unlimited data.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

I got the Inuse at Best Buy and they let me keep my unlimited data without any issues. Before that I had bought the Atrix at Best Buy and had no problems either. The rep just said he was going to switch me to unlimited 4G cause the 4G plan is a bit different.

thanks all of you

the issue that occured is that our at&t systems have different classification data plans.
ie: one for blackberries, one for general smartphones (android/palm/symbian/winmo ect), iphone, and hspa+ devices. the fuse is a general classification smartphone so the message was saying that when you put your sim card in the infuse as it is a hspa+ phone, your data might not work correctly, hence the text message to change your data plan. if you go into a cor store, any rep should be able to continue your grandfathered unlimited status.

No issues here, I still have my unlimited plan...
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

If they try to do that, call customer care, let them know you have grandfathered unlimited data, they will file a case to change it back. They "accidentally" did that when they provisioned our sim cards for 4g when my wife and I got our Inspire's...

Hell yeah if they remove it I woukd transfer my four family plan to Sprint, now sprint has the same customer service as verizon up date according to recent survey.
Sent from my SAMSUNG Infuse

When you call ATT tell them it's called SmartPhone Personal.

Tell them you want to keep the unlimoted plan. Some reps may say you can't but you Can. Dont ttake no for an answer.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

I'm a Rep with att. Just shoot to a store and do it. We are MORE than happy to switch you to the unlimited HSPA+ PLAN because its more commission for us. I switch it all the time!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

Ok so i duno if im getting the rite plan now. Looked online and im getting Smart unlimited..$30 .. But under that u can choose something with 4g.. Also when i click on smart unlimited this windows pops up. Whats "gold list"

It was no hassle keeping my unlimited plan. She asked and I said I wanted to keep it. Done deal.
Sent from my SAMSUNG-SGH-I997 using XDA App

bullet358 said:
I'm a Rep with att. Just shoot to a store and do it. We are MORE than happy to switch you to the unlimited HSPA+ PLAN because its more commission for us. I switch it all the time!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
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Click to collapse
It still possible to get an unlimited plan even if you weren't grandfather by iphone or something? I only had the option for 200mb for $15 or the 2gb for $25 and no option for unlimited.

bullet358 said:
I'm a Rep with att. Just shoot to a store and do it. We are MORE than happy to switch you to the unlimited HSPA+ PLAN because its more commission for us. I switch it all the time!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
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ok, i have a question for you, i'm planing on getting an infuse on upgrade, selling that and getting a gs2. if i go back to the $30 unlimited plan when i upgrade after getting the gs2 would i be able to switch back to the cheaper unrecognized imei data plan that i'm on now?

if YOU don't choose to change to another plan, you stay grandfathered. I am still unlimited. If you choose to go to another plan because its cheaper and later decide to use tons of data, you cant go back. If your plan was automatically changed, let CS know. they have the ability to override and re-authorize unlimited.

If they switch me to the H+ unlimited from regular old unlimited will I be able to still use my sim in my HD2? Thanks!
Also has anyone bought from Amazon. How did you go about keeping your unlimited? Just sign up for one of the available plans and then call and have it switched back?

Grandafthered plan
I have grandfathered $30 real unlimited on infuse - only thing changed is 4G addition to it. I understand that they need to classify plans somehow but i do not believe that 4G changes anything related to connection speed. I live in Portland,OR area and eventhough ATT coverage is good localy there are still no real 4G speeds. I tried Inspire, Atrix and now Infuse and none of them went over 2.5Mbps download and 0.5Mbps upload -EVER.
All their bogus stories about 4G cards and 4G dataplans are fairytales --- GSM phone needs provisioned (active) SIM Card of any type, proper APN setup, and reciever able to decode given 3G /4G frequency bands. With such combination you can connect to any GSM network (provided roaming is enabled too). So you can switch SIM cards from phone to phone regardless of data plan in their system.
I was landing on PDX airport in 2009 from Frankfurt, had my N95 with Vodafone prepaid SIM in it and as soon as I turned it on, it autoconfigured and locked to Tmobile 3G network as I still had some money on it to use data and calls. I was also using one ATT SIM card with same data plan (switching to and from ) Iphone3Gs, HTC Touch Pro2, Nokia N97 and unlocked Motorola Defy. Never had single issue...
On the other hand, after being AT&T, Cingular, at&t customer for 10+ years, I am starting to wonder is their service generally worth the money I pay every month.
My bill is for 4 phones;
unlimited family text,
1400min,
real unlimited data plan for Infuse,
real unlimited data plan for Iphone,
2 unlimited data for non smartphones for kids ($10 each)
Total: ~$220 every month....
I was recently looking into Virgin Mobile plans and they give $40 unlimited calls, messages and data. For $25 you get unlimited calls, messages and 20 megs of data (for kids...and my kids use barely any data)
Now that would cut my phone bill about ~$100/month ($1200/year)
Problem is that my dear wife would let go of the Iphone only from her dead cold hands...and she is using it like it is Apache server ~ 10Gig/month
I know I am going off topic but regardless grandfathered or not, my data plan on ATT costs only $10 less then all unlimited package on Virgin mobile.
I am aware that they do not have fancy phones as ATT but honestly ATT does not have a near selection of good phones as Verizon or T-mobile...and lesser data speeds too.
Now I wanted some opinions on my thoughts to switch carriers (and just to let you know I never used anything but GSM since i got my first cell phone in 1993 in Hamburg Germany where I am originally from)

[Q] $10 upgrade to 4g??? WTF!!!!

Got a call from T-mobile today saying i owed $300+ for text messaging fees, apparently when i bought the g2x from amazon, it upgraded to 4g data plan and removed my data+unl text android plan, got things cleared up and restored my old data plan back, but the Rep said if i wanted 4g data service there would be an extra $10 charge a month on top of my Android data plan, so it wold of came out to $40+ instead of $30....
First off this aint Sprint for an extra 10 surcharge on 4g, I have a Regular Vibrant and the G2X and both hit the same speeds, so i said no to the 4g data plan and keep my android data/text plan.
Has anyone else heard of this?????????? any Tmo reps care to comment????

Thats odd. T-mobile charges the same for 3g as they do for 4g

Thats what i thought but according to the rep i spoke too, to get 4g data plan I had to drop my data/unl text plan and get the 4g plan (no text) and i would stay at $30, or keep my data/text and add 4g speed for 10$ more....
so according to the Rep
$30 3g data/unl text (my OG plan)or
$30 4g + $15 unl text

No charge for 4g
Sent from my LG-P999 using XDA Premium App

Back when I got my daughter her G2 she came from some other phone that had some kind of bundled text messaging plan. The store I bought the G2 from didn't add text messaging to the plan with the G2. We've had unlimited texting the several year we've had the account and it's never been an issue before with a new phone.
So the next month I got a $1700 phone bill. My daughter texts a lot.
After the red haze went away, the pounding in my chest subsided, and I picked myself up off the floor, I went back to the store. They immediately saw what happened and called in and fixed it. No problems since.
Not exactly your situation I know, but they should fix an honest mistake.
SurgeCentral said:
Got a call from T-mobile today saying i owed $300+ for text messaging fees, apparently when i bought the g2x from amazon, it upgraded to 4g data plan and removed my data+unl text android plan, got things cleared up and restored my old data plan back, but the Rep said if i wanted 4g data service there would be an extra $10 charge a month on top of my Android data plan, so it wold of came out to $40+ instead of $30....
First off this aint Sprint for an extra 10 surcharge on 4g, I have a Regular Vibrant and the G2X and both hit the same speeds, so i said no to the 4g data plan and keep my android data/text plan.
Has anyone else heard of this?????????? any Tmo reps care to comment????
Click to expand...
Click to collapse

SurgeCentral said:
Thats what i thought but according to the rep i spoke too, to get 4g data plan I had to drop my data/unl text plan and get the 4g plan (no text) and i would stay at $30, or keep my data/text and add 4g speed for 10$ more....
so according to the Rep
$30 3g data/unl text (my OG plan)or
$30 4g + $15 unl text
Click to expand...
Click to collapse
Just go with your OG plan. There's no difference between 3G/4G. It's marketing. They don't have a way of controlling it per line anyways.

prettyboy85712 said:
Just go with your OG plan. There's no difference between 3G/4G. It's marketing. They don't have a way of controlling it per line anyways.
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Click to collapse
My thoughts exactly, just say you'll stick with 3G. The 4G on T-Mobile is HSPA+ so basically 3G with a turbo. But as far as I know there is no way to switch off HSPA+ without also switching off HSPA, and then you'll get EDGE speeds which is not what your paying for and can raise a stink about it if that does occur.

rauelius said:
My thoughts exactly, just say you'll stick with 3G. The 4G on T-Mobile is HSPA+ so basically 3G with a turbo. But as far as I know there is no way to switch off HSPA+ without also switching off HSPA, and then you'll get EDGE speeds which is not what your paying for and can raise a stink about it if that does occur.
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Click to collapse
Ya I agree with everyone else, that rep must of been dumb or confused or maybe they did change it but I highly doubt that, when i switched over to 4g it was no price change. The rep told me it's basically the same plan, just phones that can do 4g will gt the 4g speeds and those who can't stay on 3g, that is all

Will Unlocking the phone let us use the 9.99 web2go plan on it without upgrading to the $30 plan?

tmobile doesnt have 4g

airborne3e9 said:
tmobile doesnt have 4g
Click to expand...
Click to collapse
Really? Because I get 15- 20 mbps download speed and so do lots of other cities. My hspa+ is faster than my Cox internet.
Soo what do you consider 4g?
Sent from my LG-P999 using XDA App

Ignore this troll. He's sort of right though. In the strictest sense the "4G" branding in the US is for marketing only. It doesn't actually meet the speed requirements set by the ITU. If you want to read more look here 4G - Wikipedia, the free encyclopedia

Yeah I get 11 down 2 up myself. It's much faster than Att and feels more stable than verizon or sprint (friends and family complain...is it me or do CDMA phones seem to have more robot voice issues). Yeah these are 4g speeds...at least my phone has beaten my buddy's Evo 4g in a speedtest.net. Yay cell phone drag racing!!!!
Sent from my LG-P999 using XDA Premium App

I like TMO's customer service. Maybe 1 out of 5 calls, I get someone that stumbles around, but for the most part.. I do receive knowledeable and friendly people that have been very good to me.
Except last week, I got a new hire? I said, "I cannot find on my bill at my.tmobile.com a way to see my itemized breakdown of charges for apps." The rep: "We can see it here, do you have a pen to write them down?" I said, "I want to know where I can physically see it myself on my monthly online bill." She said, "Well, they are...<started to read them off>." lol. "Ma'am, I want to know where this is itemized on my online bill so I can see it myself." Her, "it's on your paper statement." Me: "I don't get paper statements, I said I'm on my.tmobile.com trying to find the itemized listing." She puts me on hold.. comes back. "These are the ones we see.. <she starts to read them off again>." lol.
It was like an Abbott and Costello skit. Finally, while on the phone.. I hit the "print bill" link... and the page that came up shows everything broken down.
"Never mind ma'am, I found it myself." Her, "ok.. would you like upgrade?" me: "What kind of an upgrade? Any free upgrades?" Her, "upgrades to your service." Me: *click*. lol

its just 3g+...LTE isn't even real 4g
Sent from my LG-P999 using XDA Premium App

Frankly, when you can stream video at full 1080p resolution and still have bandwidth leftover, I really don't see the point in hemming and hawing over the fact that you don't get "real" 4g speeds.

thats why I'm sticking with tmo, besides their 4g is faster than my at&t home fastest speed available wi fi
Sent from my LG-P999 using XDA Premium App

that old data plan is grandfathered so for unlimited web plus txt it would work out to $40 with the new options. Just a mistake on her end. It requires a supervisor/loyalty to put that unlimited web + txt plan back on.

airborne3e9 said:
tmobile doesnt have 4g
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Click to collapse
Why is there always one person with this nonsense? Hspa+ is considered 4g.
Sent from my LG-P999 using XDA Premium App

[Q] AT& T require 4G data plan!

Hi Forum,
My wife bought a Iphone 4 last year with a 200MG/ month data plan. She gave her Iphone to her nephew. She told AT&T that her Iphone was broken. She has been using my old Samsung Vibrant with no issue from AT&T, for several months now. I got her a used Infuse yesterday and was using data. AT&T sniffed it and sent a text message.
( Did you know an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your 4G data connection today.)
Do any one know what AT&T will do if she continue to use the Infuse?
Thank you in advance for your opinions, and knowledge!

They are going to add the data plan to your account. You have a choice currentley between 200mb/$15 @ overage rate of 200mb/$15, or 2gb/$25 @ overage rate 1gb/$10. if you dont call and choose a plan they will stick you with the 2gb/$25 rate.

Thanks!
So the options are pay more for data or back to the Vibrant! Do you think calling them and explain the situation would change anything?

Romeo20 said:
So the options are pay more for data or back to the Vibrant! Do you think calling them and explain the situation would change anything?
Click to expand...
Click to collapse
Call them until you get a rep that does what you want. That usually does it, haha. I'm sure this situation could be no exception.
Sent from my SAMSUNG-SGH-I997 using xda premium

You can try calling and yelling all you want, theres always that small chance you may get sombody to bend a rule for you. However it is at&t's policy that with all smartphones you are required to have a data plan, so understand you are on the losing side of the battle and can only HOPE sombody bends the rule for you to allow you to continue with no data plan.

She has data plan, 200 mg/ per month for $15. AT&T want her to have 4G data plan.

Romeo20 said:
She has data plan, 200 mg/ per month for $15. AT&T want her to have 4G data plan.
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well than your just on the wrong 200mb/$15 plan, pricing is same for 3g/4g devcies the feature code is just different. call and get it fixed so they dont change you to the $25 plan or somthing stupid

Thank you all!
I resolve the issue with AT&T. After over 30 minutes on the phone, AT&T rep said that I need to provide the SIM and IME number of the Infuse. The data plan is still the same which is 200 Mg/ month for $15. As first, AT&T tried to hook a new 2G data plan. I did not complaint or yell; in fact, I was very polite. I stated that the Vibrant was not getting Voice mail notification, and that my wife hardly use the 200 MG that she has per month. Anyhow, a bit of patience and gratitude seem to do it, this time!

Tomdg07 said:
You can try calling and yelling all you want, theres always that small chance you may get sombody to bend a rule for you. However it is at&t's policy that with all smartphones you are required to have a data plan, so understand you are on the losing side of the battle and can only HOPE sombody bends the rule for you to allow you to continue with no data plan.
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Back when I got my HTC Tilt I had a very annoying situation with them. At the time of contract signing I was told I had to have a data plan. 3 months later on a night I was not even around my phone I had a $200 data charge for megabytes upon megabytes of transfer charges. Complained to high heaven, and had ALL data service cut to my line.
Fast forward to this past Sept, got online to upgrade our two phones. Well it seems I got lucky and got an Infuse WITHOUT any data plan. Kind of annoying I have someone trying to text my photos...wink wink, that I can not receive. However our other phone AT&T was kind enough to automatically add the data plan (most expensive one of course) without indicating this. Only when we got the October bill that I saw this. *** I just hate these mobile carriers with a passion. Been years of bend over and take it up the arse with this fools. Actually had AT&T try to change terms AFTER a contract was signed.
Honestly folks, with these phones how having Google Voice, we have actually talked about saying FU to ALL carriers and just using the internet. Yeah, so I cant call when I am driving...dont want to talk then anyways. Just anything I could do to give these **** the finger.

i wouldn't imagine they can do anything if you didnt buy the phone on contract. but if you are on an iphone unlimited plan they might try like hell to get you off of it.

ssa2204 said:
Actually had AT&T try to change terms AFTER a contract was signed.
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Are you referring to the terms and cinditions YOU signed, which actually state subject to change at any time without giving notice?
I also want to remind you, you can also leave att at any time
Sent from my SAMSUNG-SGH-I997 using xda premium

If you buy your smartphone outright, paid full price, they can not make you buy a data plan.
But, you then "can not" use your phone to access the internet or e-mail unless on WiFi. Or they can/will force a data plan on you.
Texting and MMS are part of the Phone plan not data.

Truckerglenn said:
If you buy your smartphone outright, paid full price, they can not make you buy a data plan.
But, you then "can not" use your phone to access the internet or e-mail unless on WiFi. Or they can/will force a data plan on you.
Texting and MMS are part of the Phone plan not data.
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unless you have smartphone exclusion, get a dumb phone, put the infuse on that sim card and turn off data.

If u are in contract with att and you buy a phone out of contract u are still required to have a data plan as long as its on an active acct.
Sent from my SAMSUNG-SGH-I997 using xda premium

FIX !!!
1. Get a.dummy phone put sim card in it and have att put your number on that phone
2. Have them remove data on that phone
3. Hang up with att
4. turn OFF DATA on the infuse(long press power button and turn mobile data off)
also delete att APN
5 enjoy your phone with out att adding data plan on your phone and still use wifi
Ive been using this method for years. Cheers

Justinfedor said:
If u are in contract with att and you buy a phone out of contract u are still required to have a data plan as long as its on an active acct.
Sent from my SAMSUNG-SGH-I997 using xda premium
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not if you have smart phone exclusion. my brother uses my old captivate without mms or data on att. only if you lose smart phone exclusion do they force it on you, so if you have a number that never had a data plan you are good, if you had a data plan and got rid of it and bought another phone you need to change phone numbers and sign a new contract to get smartphone exclusion. also how many people are using iphone unlimited plans and arent forced to upgrade to a 4g plan? only people who are suspected of tethering are forced to change.

Dani897 said:
not if you have smart phone exclusion. my brother uses my old captivate without mms or data on att. only if you lose smart phone exclusion do they force it on you, so if you have a number that never had a data plan you are good, if you had a data plan and got rid of it and bought another phone you need to change phone numbers and sign a new contract to get smartphone exclusion. also how many people are using iphone unlimited plans and arent forced to upgrade to a 4g plan? only people who are suspected of tethering are forced to change.
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The smartphone exclusion is being removed if someone has it on the acct and upgrades to a diff phone and data plan. So make sure he doesnt get data added on it
Sent from my SAMSUNG-SGH-I997 using xda premium

I tryed to change the 3G to a 4G plan (switch from Captivate to Infuse) online.
This did not work right away and so I started a chat with an ATT representative and it was taken care of in no time!
I am jsut wondering, if ya'll ain't got no datat plan. What do you use your smartphone for?

timf79 said:
I tryed to change the 3G to a 4G plan (switch from Captivate to Infuse) online.
This did not work right away and so I started a chat with an ATT representative and it was taken care of in no time!
I am jsut wondering, if ya'll ain't got no datat plan. What do you use your smartphone for?
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Media player and phone. Before I got my unlimited data plan, I didn't have much of a need for a data plan as I was always on campus using their wifi.

Romeo20 said:
I resolve the issue with AT&T. After over 30 minutes on the phone, AT&T rep said that I need to provide the SIM and IME number of the Infuse. The data plan is still the same which is 200 Mg/ month for $15. As first, AT&T tried to hook a new 2G data plan. I did not complaint or yell; in fact, I was very polite. I stated that the Vibrant was not getting Voice mail notification, and that my wife hardly use the 200 MG that she has per month. Anyhow, a bit of patience and gratitude seem to do it, this time!
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In case anyone comes here with the same question.. I started off with the 2 gig plan a year and a half after they canceled the unlimited plan. Popped my SIM card into the original iPhone set it up in iTunes and 20 minutes later had the unlimited data plan. Popped my SIM card in later that day and get that text every month. Just don't call or mention it. Hint: They don't really care.