Email from AT&T Suggesting "4G Plan"? - HTC Inspire 4G

I recently purchased an Inspire 4G off of Craigslist, and simply put in my iPhone 4 SIM card. Now - I still have the original $30/month unlimited data plan from my first iPhone 3G.
Tonight I received a text/email combo from AT&T letting me know that I should come in and upgrade my plan to a 4G plan. There was no threat of auto-updating my plan, but both the email and text said I needed to come in.
Has anyone else gotten this email? Will they upgrade/change my plan? Thanks!

hospadam said:
I recently purchased an Inspire 4G off of Craigslist, and simply put in my iPhone 4 SIM card. Now - I still have the original $30/month unlimited data plan from my first iPhone 3G.
Tonight I received a text/email combo from AT&T letting me know that I should come in and upgrade my plan to a 4G plan. There was no threat of auto-updating my plan, but both the email and text said I needed to come in.
Has anyone else gotten this email? Will they upgrade/change my plan? Thanks!
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Click to collapse
There is an unlimited "4G" data plan available. You need to find the right rep that knows what they are doing in order to give you the proper unlimited plan for 4G. I had the 3GS with the unlimited data plan and it took a few tries till the got it right to put me under a 4G plan.

Well - I'm not even in a 4G area, so even if I had it - I wouldn't see any better speeds, correct? Also - how much more per month is it?

hospadam said:
Well - I'm not even in a 4G area, so even if I had it - I wouldn't see any better speeds, correct? Also - how much more per month is it?
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Click to collapse
There really is no difference in speeds at the moment. As soon as att decides to complete the backhaul you will (hopefully) see a difference. Price is still the same. And stress it enough to them that you don't want to lose your unlimited plan. If they say that you have no other choice, then call back and speak to someone else. I had a few tell me that I will lose it, but i kept calling back and they did it without me losing the unlimited.
If its better for you, go to a corporate store and speak to an english speaking human lol.

Related

iPhone4 sim on Inspire 4G - message from AT&T

Been using my iPhone4 sim (with adaptor) on my Inspire 4G since launch day. No problems at all, everything works fine. I'm on the grandfathered unlimited data plan for iPhone.
So just this morning, I get a text message from AT&T...
"AT&T Free Msg: Did you know that an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your data connection today."
Anyone else get this?
This is not related to the tethering warning msg's that some have been getting (I don't tether). Wonder if it's "safe" to keep using my iPhone sim?
aimfire72 said:
Been using my iPhone4 sim (with adaptor) on my Inspire 4G since launch day. No problems at all, everything works fine. I'm on the grandfathered unlimited data plan for iPhone.
So just this morning, I get a text message from AT&T...
"AT&T Free Msg: Did you know that an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your data connection today."
Anyone else get this?
This is not related to the tethering warning msg's that some have been getting (I don't tether). Wonder if it's "safe" to keep using my iPhone sim?
Click to expand...
Click to collapse
Why not just call them up and have them put you on the proper 4G unlimited plan? I had the iphone with the grandfathered unlimited data plan and they initially had no clue what to do. I kept calling back till I found the right person to do it without losing the unl data plan. Just make sure you stress it enough to them that you don't want to lose the 30 dollar unl data.
Here is what you do .. I did the same thing:
1. Head back to an AT&T Local Store
2. Let them know you had iPhone 4 and moved over to Inspire 4G
3. Obtain replacement SIM card for 4G phone (no cost to you)
4. Have them check your Data Plan .. WITH NO CHANGES
I was iPhone 4 until getting the Inspire 4G .. also on the iPhone Unlimited Data .. when I obtained my Inspire 4G (from an AT&T Store) .. they replaced my SIM and changed my Data Plan to Unlimited SmartPhone Personal .. this is the grandfathered version of the iPhone Unlimited .. no difference in cost, NOTHING ELSE CHANGES.
When I changed over to the Inspire, they changed my plan over as well. I mentioned that I would still be going back and forth between my iP4 and the I4G. She told me that I would lose the visual voicemall, but I still kept my IP4 sim card. I just use an adapter to swap between the 2 phones.
aimfire72 said:
Been using my iPhone4 sim (with adaptor) on my Inspire 4G since launch day. No problems at all, everything works fine. I'm on the grandfathered unlimited data plan for iPhone.
So just this morning, I get a text message from AT&T...
"AT&T Free Msg: Did you know that an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your data connection today."
Anyone else get this?
This is not related to the tethering warning msg's that some have been getting (I don't tether). Wonder if it's "safe" to keep using my iPhone sim?
Click to expand...
Click to collapse
I got the same text message and an email. I called ATT and the rep told me I already have the best plan available for my phone (grandfathered unlimited) so no need to change anything. I made sure to ask if I needed a 4G plan for my new 4G phone and the rep said no, the unlimited plan that I have on my account is all I'll need... those messages are just automated messages that are triggered when a new phone is detected on your account. Hopefully the rep knew what they were talking about which is unfortunately hit and miss sometimes
Same here, I just ignore that txt..Keep on.. Every thing is fine....
iPhone 4 to Inspire sim
I got the same message and called 611, they kept me grandfathered in with $30 unlimited plan instead of the 2gig or 4 gig inspire plans. If you don't call they will start emailing you and sending more texts. No big deal though.
It's been 3 weeks and I was still getting these texts regularly so I went ahead and flashed a close to stock inspire rom (di11igaf) and took my phone into the AT&T store to figure it out. I explained my situation and they said my old iPhone was still on my account so they needed to update to my Inspire. They asked to see my phone and they pulled the IMEI off of it and entered it into the system, moved me from an iPhone unlimited to a 4G unlimited plan, and said I'm good to go. They talked like the text messages would have never ended unless I actually came in and got it changed over. I would recommend doing this while they still have an option to change you over to an unlimited 4G plan.
I had no issues at all but I went to a corporate store and did a upgrade so I ran into no issues. Just call em and get a proper sim. Your standard 3g sim is all you need. The new smaller 4g cards are for LTE devices.
Sent from my Desire HD using XDA App
We are on the grandfathered unlimited plan. Mother-in-law is on our plan and she had an iPhone. Bought the Motorola Bravo and had to change to another unlimited data plan (just a cosmetic thing in their system). Se decided she did not like the Bravo and we put her back on the unlimited iPhone plan.
All of this was done IN STORE. Just go and they can take care of it and still keep you on the unlimited plan.
I got the same mail, but in my case they said I have the $15 unlimited dumb phone plan. Well I have had that plan on my Tilt, TP2 and now my Inspire. All are smartphones- right?
Well the csr said that was too confusing for him and he was going to leave my plan the way it is. No more pesky mails or msgs.
Sent from my CM7 Inspire 4G with that special XDA app.
ButtonBoy said:
I got the same mail, but in my case they said I have the $15 unlimited dumb phone plan. Well I have had that plan on my Tilt, TP2 and now my Inspire. All are smartphones- right?
Well the csr said that was too confusing for him and he was going to leave my plan the way it is. No more pesky mails or msgs.
Sent from my CM7 Inspire 4G with that special XDA app.
Click to expand...
Click to collapse
you are one of the EXTREMELY lucky few that are still on that plan. Fight to keep it as long as possible haha. I have heard of wayyy too many cases of ATT simply canceling that plan and moving those people to a new capped plan.
The way I did it was always be vocal about the only reason I still pay then a bit over $100/mo is my old school and actually unlimited data and I never previously signed a contract or got a discount on my 6 previous phones including 4 HTC devices. Wow it capitalizes HTC for me. Anyway, the inspire came out and my girl bought one and had me do the xda treatment on it. It took me about a month of playing with it to figure out I could get it for $50 on a two year and I spent some minutes explaining to the nice lady at 611 that the internet upgrade was trying to force me into a nasty new data plan that isn't from 2003. She called her supervisor and he said pick data pro and they'd change it back to smartphone personal unlimited instead of my old pda unlimited. I made both of them stay on the phone while the upgrade went through and immediately change my data back before I checked it in my online account management crap. I made them look at it again when the new "4g" sim and inspire showed up during a mutually understood and recorded phone conversation. I still have unlimited data and I've been tethering while out of town and during Comcast outages for almost 8 years now. ATT beats the crap out of every carrier in my area. VZW has crazy coverage with slow evdo rev. A because they bought Alltel (they started here) but I get 3-5.5 mbps just on the device and up to 7ish down while tethering. One of the finer points of Arkansas is that the number of bandwidth-chewing geeks on the ground is quite low in comparison to the genpop so I have bandwidth to burn.
I'm finally getting decent at typing on a phone that isn't an HTC qwerty spider. The desire z's keyboard buttons are too small and close together for my thumbs and I bite my fingernails so I can't use those and the extra 256mb of RAM doesn't hurt.
Sent from my Desire HD using XDA Premium App
buddy17 said:
you are one of the EXTREMELY lucky few that are still on that plan. Fight to keep it as long as possible haha. I have heard of wayyy too many cases of ATT simply canceling that plan and moving those people to a new capped plan.
Click to expand...
Click to collapse
I am very specific in asking them- "are you changing the terms of my agreement? "
If they ever answered YES I could walk away with no ETF...
Sent from my CM7 Inspire 4G with that special XDA app.
Hey I am in this same boat
Hey I am in this same boat, I swapped from old iphone 3g unlimited and put my sim into the inspire 4g.
Now I have just been ignoring these texts, is there any reason I should not be? Why did you guys change, is there like a speed difference or something?
jigglywiggly said:
Hey I am in this same boat, I swapped from old iphone 3g unlimited and put my sim into the inspire 4g.
Now I have just been ignoring these texts, is there any reason I should not be? Why did you guys change, is there like a speed difference or something?
Click to expand...
Click to collapse
There can be, all it is is a coding difference in AT&T's system. If you call them you will not lose unlimited data.
Sent from my GT-I9100 using xda premium
id10terrordfw said:
There can be, all it is is a coding difference in AT&T's system. If you call them you will not lose unlimited data.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Yep, did this a couple of months ago. It's just how the provision data (iphone, or smartphone).
This should also be done if coming from a non-HSPA+ compatible phone (that's not an iPhone). Again, you won't lose unlimited data. Just make it clear you want nothing done to your plan that will cause you to lose unlimited data.
Sent from my HTC Inspire 4G using Tapatalk
Guys.. I work at an AT&T store.. and most of what is said above is nonsense (no offense). You CAN currently get the 4G unlimited data plan if you have the pre-existing $30 unlimited plan.. It is the same cost, but you get the faster speeds. You DO need to change to that plan to get the faster speeds.. and it does make a change to your agreement (you will have a different unlimited data plan). Walking away if you ask if it makes a change when you are there to make a change? does that make sense to ANYONE?
Also, no need to be "vocal" about how you want to keep your unlimited data... Just stating it once politely is enough.. It is just frustrating when people on here give instructions which basically say to treat the ATT employee in a manner less than professional. Trust me, we get yelled enough for "no reason" every day... People do not understand how something works, then blame the ATT employee. Most of us are at the stores to help you, and want to do so if you can treat us with atleast a little respect. Also, SIM cards are NOT just "free" for everyone... Unless you talked to customer service first and they are crediting your account for a free one, SIM cards cost $15 or $25 depending on your location. The cost is not the fault of the employee at the store.
Also, a warning... It looks like the grandfathered unlimited plans will be going away sooner than later... As an employee, I will loose my unlimited data if I go over 4gb in one month, or if I change devices (I might put off getting the HTC Vivid for now because of this).. I will have to pick a 2gb or 4gb plan accordingly (depending on what I want to pay, as I don;t get free service). Anyways, Have a happy holiday season everyone..
^^ I've also heard of customers w/"unlimited" data getting admonished for exceeding 5 GBs in a month, and getting threatened w/throttling for a subsequent "offense". And continued excessive use would result in being moved to a capped plan.

Anyone w/ an Infuse + grandfather data?

My mother got and Infuse yesterday and i was over at her house playing with it with my sim in. after i was done i took my sim out and put it back in my fuze (shudder). this morning just as i was leaving the house for the day i got a text message from AT&T telling me that "An eligible data plan is required for your 4g Smartphone. We have added an appropriate data plan. Learn more at att.com/smartphoneplans."
so i disabled data and when i went into my acct on the web when i got home, sure enough the only data feature options i could choose were the new tiered data plans. i had to put my sim in my old ooooooold tmobile MDA for an hour or so until it updated the imei and then i could go back and choose the unlimited data option.
is this normal? if i upgrade to an infuse will that cancel my grandfather'd status? has anyone else grandfather'd updated and kept their data plan? if so how? and if i upgrade through best buy or amazon at the discounted price will i be allowed to keep it or do i have to go to an att store and pay the full upgrade price?
This has happened to a few people on the forums (lost the unlimited when it switched them to 4g) but it shouldn't. Call 611 or go into a store and they can fix it for you. You can have unlimited 4g with you grandfathered plan its just apparently sometimes putting people back to the 2gb.
I was able to keep my unlimited..
sent from Infuse but miss my captivate on cont. 5.5.... One day this can be as good...
They make it a hassle, but you can keep your unlimited data.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I got the Inuse at Best Buy and they let me keep my unlimited data without any issues. Before that I had bought the Atrix at Best Buy and had no problems either. The rep just said he was going to switch me to unlimited 4G cause the 4G plan is a bit different.
thanks all of you
the issue that occured is that our at&t systems have different classification data plans.
ie: one for blackberries, one for general smartphones (android/palm/symbian/winmo ect), iphone, and hspa+ devices. the fuse is a general classification smartphone so the message was saying that when you put your sim card in the infuse as it is a hspa+ phone, your data might not work correctly, hence the text message to change your data plan. if you go into a cor store, any rep should be able to continue your grandfathered unlimited status.
No issues here, I still have my unlimited plan...
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
If they try to do that, call customer care, let them know you have grandfathered unlimited data, they will file a case to change it back. They "accidentally" did that when they provisioned our sim cards for 4g when my wife and I got our Inspire's...
Hell yeah if they remove it I woukd transfer my four family plan to Sprint, now sprint has the same customer service as verizon up date according to recent survey.
Sent from my SAMSUNG Infuse
When you call ATT tell them it's called SmartPhone Personal.
Tell them you want to keep the unlimoted plan. Some reps may say you can't but you Can. Dont ttake no for an answer.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I'm a Rep with att. Just shoot to a store and do it. We are MORE than happy to switch you to the unlimited HSPA+ PLAN because its more commission for us. I switch it all the time!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Ok so i duno if im getting the rite plan now. Looked online and im getting Smart unlimited..$30 .. But under that u can choose something with 4g.. Also when i click on smart unlimited this windows pops up. Whats "gold list"
It was no hassle keeping my unlimited plan. She asked and I said I wanted to keep it. Done deal.
Sent from my SAMSUNG-SGH-I997 using XDA App
bullet358 said:
I'm a Rep with att. Just shoot to a store and do it. We are MORE than happy to switch you to the unlimited HSPA+ PLAN because its more commission for us. I switch it all the time!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
It still possible to get an unlimited plan even if you weren't grandfather by iphone or something? I only had the option for 200mb for $15 or the 2gb for $25 and no option for unlimited.
bullet358 said:
I'm a Rep with att. Just shoot to a store and do it. We are MORE than happy to switch you to the unlimited HSPA+ PLAN because its more commission for us. I switch it all the time!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
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Click to collapse
ok, i have a question for you, i'm planing on getting an infuse on upgrade, selling that and getting a gs2. if i go back to the $30 unlimited plan when i upgrade after getting the gs2 would i be able to switch back to the cheaper unrecognized imei data plan that i'm on now?
if YOU don't choose to change to another plan, you stay grandfathered. I am still unlimited. If you choose to go to another plan because its cheaper and later decide to use tons of data, you cant go back. If your plan was automatically changed, let CS know. they have the ability to override and re-authorize unlimited.
If they switch me to the H+ unlimited from regular old unlimited will I be able to still use my sim in my HD2? Thanks!
Also has anyone bought from Amazon. How did you go about keeping your unlimited? Just sign up for one of the available plans and then call and have it switched back?
Grandafthered plan
I have grandfathered $30 real unlimited on infuse - only thing changed is 4G addition to it. I understand that they need to classify plans somehow but i do not believe that 4G changes anything related to connection speed. I live in Portland,OR area and eventhough ATT coverage is good localy there are still no real 4G speeds. I tried Inspire, Atrix and now Infuse and none of them went over 2.5Mbps download and 0.5Mbps upload -EVER.
All their bogus stories about 4G cards and 4G dataplans are fairytales --- GSM phone needs provisioned (active) SIM Card of any type, proper APN setup, and reciever able to decode given 3G /4G frequency bands. With such combination you can connect to any GSM network (provided roaming is enabled too). So you can switch SIM cards from phone to phone regardless of data plan in their system.
I was landing on PDX airport in 2009 from Frankfurt, had my N95 with Vodafone prepaid SIM in it and as soon as I turned it on, it autoconfigured and locked to Tmobile 3G network as I still had some money on it to use data and calls. I was also using one ATT SIM card with same data plan (switching to and from ) Iphone3Gs, HTC Touch Pro2, Nokia N97 and unlocked Motorola Defy. Never had single issue...
On the other hand, after being AT&T, Cingular, at&t customer for 10+ years, I am starting to wonder is their service generally worth the money I pay every month.
My bill is for 4 phones;
unlimited family text,
1400min,
real unlimited data plan for Infuse,
real unlimited data plan for Iphone,
2 unlimited data for non smartphones for kids ($10 each)
Total: ~$220 every month....
I was recently looking into Virgin Mobile plans and they give $40 unlimited calls, messages and data. For $25 you get unlimited calls, messages and 20 megs of data (for kids...and my kids use barely any data)
Now that would cut my phone bill about ~$100/month ($1200/year)
Problem is that my dear wife would let go of the Iphone only from her dead cold hands...and she is using it like it is Apache server ~ 10Gig/month
I know I am going off topic but regardless grandfathered or not, my data plan on ATT costs only $10 less then all unlimited package on Virgin mobile.
I am aware that they do not have fancy phones as ATT but honestly ATT does not have a near selection of good phones as Verizon or T-mobile...and lesser data speeds too.
Now I wanted some opinions on my thoughts to switch carriers (and just to let you know I never used anything but GSM since i got my first cell phone in 1993 in Hamburg Germany where I am originally from)

Using a iPhone data plan

So I got my infuse yesterday and I love it. I have a unlimited data plan from my iPhone. I haven't actually had an iPhone since the 4 came out last summer. I had a desire z and then a desire HD. I had no issues with them and my data plan once the apn had been set.
Since those phones are not '4g' I wasn't bothered by att. Now that I'm on the infuse and it uses 4g, I got a text a few hours after using it saying I need a 4g plan. I'm not willing to give up my unlimited data for a restricted 4g plan. Even if I don't need that much data. So do I have any alternatives?
Thanks in advance
I didn't want to make a new thread, but after using my infuse for an hour non stop with wifi on and browsing the web, my battery temp is 41c. And the battery drained from 100 to 65. That seems extremely hot to me...
@eatjello
Same exact thing I'm having, so hot, and charging is so slow I'm hating this phone a little, and continuous use last me just 4hrs wifi turned off and gps off. Charging takes 4 hrs +
Sent from my SAMSUNG-SGH-I997 using XDA App
eatjello said:
I didn't want to make a new thread, but after using my infuse for an hour non stop with wifi on and browsing the web, my battery temp is 41c. And the battery drained from 100 to 65. That seems extremely hot to me...
Click to expand...
Click to collapse
I had the same issue, go and trade the phone. Either the battery of the phone is bad.
Someone suggested to turn airplane mode on and back off and it might fix it (dont know how).
Also you do not need to loose your unlimited. There's no 4G plan, best buy did the calling but there's a unlimited plan for the infuse, it's called SmartPhone Personal.
Here's a text from ATT on how to get it.
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" SmartPhone Plan prior to upgrade to 4G device.
I get the same messages in my email & text from AT&T. I also have the iPhone unlimited data plan. I wonder if not having the right plan doesn't allow me to utilize the full speed of hspa+. I get like 3mbps down & 1.26mbps up. I'm also using my iPhone 4 microsim in my Infuse.
Papi4baby said:
I had the same issue, go and trade the phone. Either the battery of the phone is bad.
Someone suggested to turn airplane mode on and back off and it might fix it (dont know how).
Also you do not need to loose your unlimited. There's no 4G plan, best buy did the calling but there's a unlimited plan for the infuse, it's called SmartPhone Personal.
Here's a text from ATT on how to get it.
Data Plan for SmartPhones. Unlimited domestic data usage. Only available for upgrades. Requires customers to be on a "Gold List" SmartPhone Plan prior to upgrade to 4G device.
Click to expand...
Click to collapse
If i bought this phone off of someone else who bought it from ATT, can i still trade it in for a new one?
I'm a Rep with at&t and you don't have to give up that unlimited plan. We still have the ability to grandfather even the 4G plan. Trust me...I deal with poor customers all day who receive invalid info from dumbass reps who can't read outside our training manuals. Call our CARE and tell them you need to switch your data plan to HSPA+ unlimited. Even if it means calling back ten times, don't stop until you get it!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
bullet358 said:
I'm a Rep with at&t and you don't have to give up that unlimited plan. We still have the ability to grandfather even the 4G plan. Trust me...I deal with poor customers all day who receive invalid info from dumbass reps who can't read outside our training manuals. Call our CARE and tell them you need to switch your data plan to HSPA+ unlimited. Even if it means calling back ten times, don't stop until you get it!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
i can confirm this is true. i just did what bullet told me to, i'm now on the 4G plan with unlimited data still. It's still annoying having a micro sim. but i guess it means i can go to the new iphone if i decide to
now to address the heat issue...
bullet358 said:
I'm a Rep with at&t and you don't have to give up that unlimited plan. We still have the ability to grandfather even the 4G plan. Trust me...I deal with poor customers all day who receive invalid info from dumbass reps who can't read outside our training manuals. Call our CARE and tell them you need to switch your data plan to HSPA+ unlimited. Even if it means calling back ten times, don't stop until you get it!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
Do you have to sign a new contract to change your data plan like that?
sidepocket said:
Do you have to sign a new contract to change your data plan like that?
Click to expand...
Click to collapse
no you do not
just call in and tell them you have a new phoen and that you need to get switched over to your new data plan Smartphone personal 4G.
idk if there is a difference but the lady who did my change told me that since it was a 4G phone they give us a plan that has the advantage to access 4G when available idk if thats true but thats what i was told
eatjello said:
So I got my infuse yesterday and I love it. I have a unlimited data plan from my iPhone. I haven't actually had an iPhone since the 4 came out last summer. I had a desire z and then a desire HD. I had no issues with them and my data plan once the apn had been set.
Since those phones are not '4g' I wasn't bothered by att. Now that I'm on the infuse and it uses 4g, I got a text a few hours after using it saying I need a 4g plan. I'm not willing to give up my unlimited data for a restricted 4g plan. Even if I don't need that much data. So do I have any alternatives?
Thanks in advance
Click to expand...
Click to collapse
You just have to call cs, it is free unlimited data plan for 4g phones, i was offered the same with my inspire and i am presently on it.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Free unlimited data? Not sure what you mean by that. If you already had a data plan, it was free to switch it over to the unlimited 4G. but you can't get the data free.
I had my unlimited iphone grandfathered over to the 4G unlimited data. but my "4G" speeds suck. they barely hit 2mps. no faster than my 3G plan was.

At&t 4g vs. 3g and grandfathering in

I upgraded to an Inspire. I had 3g on my account, so I called ATT to get it changed to 4g. The associate I spoke to said he couldn't give me unlimited 4g, even though I was grandfathered in with 3g unlimited by the resolutions department. Is there any real reason to switch to 4g, if it comes at the cost of having a 2gb usage cap?
Guess it all depends on the rep you get, but I can assure you that its still active. Just did it a couple weeks ago. I would recommend going to an att corporate store, not a vendor. Whatever you do, dont ditch the unlimited. Good luck
volumnus said:
I upgraded to an Inspire. I had 3g on my account, so I called ATT to get it changed to 4g. The associate I spoke to said he couldn't give me unlimited 4g, even though I was grandfathered in with 3g unlimited by the resolutions department. Is there any real reason to switch to 4g, if it comes at the cost of having a 2gb usage cap?
Click to expand...
Click to collapse
1. Stick to unlimited 3G
2. Root ur phone and turn ENG S-OFF
3. Install custom ROM and get "H" (AT&T's equivalent of 4G) speeds
I have rooted it.
diablo009 said:
1. Stick to unlimited 3G
2. Root ur phone and turn ENG S-OFF
3. Install custom ROM and get "H" (AT&T's equivalent of 4G) speeds
Click to expand...
Click to collapse
I do have an H+ icon in the top right corner of the phone's screen. Someone I know used to do the old imei switcharoo to nonsmartphone data plan, but that doesn't work on Android phones like it did on the tilt2 (according to a good friend of mine.) Does Eng Off have anything to do with that? He said it worked fine on the nonsmartphone plan for a couple of days, and then when he downloaded his first app from the market. *****smacked. Got an mms saying he'd been switched to a suitable smartphone data plan. Misses the tilt2 to the tune of about 30 bucks a month.
volumnus said:
I upgraded to an Inspire. I had 3g on my account, so I called ATT to get it changed to 4g. The associate I spoke to said he couldn't give me unlimited 4g, even though I was grandfathered in with 3g unlimited by the resolutions department. Is there any real reason to switch to 4g, if it comes at the cost of having a 2gb usage cap?
Click to expand...
Click to collapse
You might as well get this issue resolved now, because in the future when all the true 4g LTE phones come out, your 3g plan might not get you LTE speeds. Currently a 3g plan is enough to get you "4g" speeds, because AT&T is calling HSPA+ "4g" (my old iPhone 4 is a "3g" phone but I get "4g" HSPA speeds on it). There is no way of knowing if a 3g plan will get you true LTE speeds in the future, and you'll wish you had grandfathered yourself into the unlimited 4G plan now. I would take stickbo's suggestion and go in person to an AT&T store and make them grandfather you into the unlimited 4g plan.
you can keep it if you are grandfathered and have 4g unlimited. i got the text when i got my inspire. called and verified it would remain grandfathered, and it does show unlimited online. i have a premier account, but i doubt it makes a difference
HSPA+ =\= HSPA. Get your account provisioned right, even if you have to call another agent or go to the store to get it done. Remember, carriers can limit which tech you are able to connect to. If you are limited to HSPA only you may never get the max out of this phone, let alone future ones.
Sent from my Inspire 4G using XDA Premium App
Sorry for my ignorance but AFAIK there is no 4G card and/or plan or special provisioning at ATT at current time.
You (we?) should be good with a "3G" SIM to fetch 4G speeds where they are available (roll-out from ATT is rather slow). 4G LTE IS indeed another story.
Regarding grandfathering in, ATT tried the same thing with me and others to "downgrade" the plan (PDA personal 30 bucks a month unlimited data) to 2GB/month. A single call to ATT solved this problem because they have to grandfather you in if you are willing to pay 30 bucks for unlimited instead of 25 for 2 GB capped. With new plans it's a different story, they will be capped to 2 GB unless you do the iPhone 2G trick (search the forum).
Just my $ 0.02
I am on a medianet plan and my phone says I have hspa+. How can I confirm this? Medianet apns have been working fine but when I called about having unsigned apps activated ota they said my 4G might not work so great. Seems ok although hspa+ not 4g or anywhere near it.
I got unlimited 4g when I got my Inspire 1 month ago. I just called ATT support and they verified that you can get unlimited with 4g anywhere in the US. Talk to another agent. Most of them are stupid. When I got my inspire I was told that I couldnt even get 4g without a new simcard lol.
volumnus said:
I upgraded to an Inspire. I had 3g on my account, so I called ATT to get it changed to 4g. The associate I spoke to said he couldn't give me unlimited 4g, even though I was grandfathered in with 3g unlimited by the resolutions department. Is there any real reason to switch to 4g, if it comes at the cost of having a 2gb usage cap?
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Call them up. Threaten to leave because they wont grandfather you in. I assure you they will. I just switched from a grandfathered unlimited iphone plan that I got grandfathered from a medianet unlimited plan(They grandfathered me from medianet unlimited because i told them the tos doesn't say you have to have unlimited smartphone data to get grandfathered it just says unlimited data. They ended up putting in the unlimited iphone data plan for users that dont have required data plan). I had no issues what so ever if the rep refuses ask to speak with a manager. They can change it.
[email protected] said:
I got unlimited 4g when I got my Inspire 1 month ago. I just called ATT support and they verified that you can get unlimited with 4g anywhere in the US. Talk to another agent. Most of them are stupid. When I got my inspire I was told that I couldnt even get 4g without a new simcard lol.
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Click to collapse
There is no unlimited 4G as well as there is no true indication of 4G. There is limited or unlimited DATA, period.
Thought this would be clear. The little + doesn't tell you anything beside that you have "at least" a 3G connection and that you're not running on edge!
You either need a good GSM test tool - even this may tell you only UMTS or WCDMA or simply speed test. 3G should be capped at about 3.5 mbps down, 4G/HSPA+ will run between 4 and 8 mbps down, the latter in good areas.
- Sent from Inspire 4G using XDA App -
tyguy said:
There is no unlimited 4G as well as there is no true indication of 4G. There is limited or unlimited DATA, period.
Thought this would be clear. The little + doesn't tell you anything beside that you have "at least" a 3G connection and that you're not running on edge!
You either need a good GSM test tool - even this may tell you only UMTS or WCDMA or simply speed test. 3G should be capped at about 3.5 mbps down, 4G/HSPA+ will run between 4 and 8 mbps down, the latter in good areas.
- Sent from Inspire 4G using XDA App -
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Click to collapse
Your only technically right. Try running your service without the "4g" data plan (your data speeds wont change i know i ran the 3g data plan then switched to the "4g" data plan). Att will constantly txt and email about needing the correct data plan and then change it themselves like they do for the iphone. And you may not get grandfathered over. The op is only asking a question about what he is being told by att and also looking for some advice to keep his unlimited data.
Carlrobling said:
Call them up. Threaten to leave because they wont grandfather you in. I assure you they will. I just switched from a grandfathered unlimited iphone plan that I got grandfathered from a medianet unlimited plan.
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Click to collapse
That's similar to how my upgrade worked too. Originally an unlimited MediaNet plan (with an Ericsson clamshell), upgraded into an unlimited 3G plan (AT&T Tilt 1), upgraded again into their unlimited "4G*" plan with the Inspire.
thesuffering said:
you can keep it if you are grandfathered and have 4g unlimited. i got the text when i got my inspire. called and verified it would remain grandfathered, and it does show unlimited online. i have a premier account, but i doubt it makes a difference
Click to expand...
Click to collapse
Premier account DOES make a difference. I can get any smartphone (exception of iphone) without the otherwise mandatory data plan. And sometimes when I choose early upgrades I get the price between the regular upgrade and regular early upgrade (e.g., instead of paying 399 for Atrix under early upgrade, I got it for 275).
Carlrobling said:
Your only technically right. Try running your service without the "4g" data plan (your data speeds wont change i know i ran the 3g data plan then switched to the "4g" data plan). Att will constantly txt and email about needing the correct data plan and then change it themselves like they do for the iphone. And you may not get grandfathered over. The op is only asking a question about what he is being told by att and also looking for some advice to keep his unlimited data.
Click to expand...
Click to collapse
I changed phones (Fuze to Inspire and had PDA unlimited since my Tilt/Kaiser), they tried to pull the 2 gig cap stunt on me - complaint - got unlimited. Never got any emails or other notifications that I require a 4G plan (which IMO doesn't exist anyway) and can get up to 8.5 mbps download in good areas - so I must have INDEED 4G 'cuz 3G wont support these speeds.
it's 3.5 g
tyguy said:
I changed phones (Fuze to Inspire and had PDA unlimited since my Tilt/Kaiser), they tried to pull the 2 gig cap stunt on me - complaint - got unlimited. Never got any emails or other notifications that I require a 4G plan (which IMO doesn't exist anyway) and can get up to 8.5 mbps download in good areas - so I must have INDEED 4G 'cuz 3G wont support these speeds.
Click to expand...
Click to collapse
Look at my sig photo
I didn't think that the inspire had an lte radio, did I miss something?
As I remember I thought it only had an hspda+ capable of 14. 4 Mb/sec. Am I completely off? Not making a statement truly asking.
Sent from my Desire HD using XDA App
The Inspire "4G" does not have an LTE chipset
stickbo said:
I didn't think that the inspire had an lte radio, did I miss something?
As I remember I thought it only had an hspda+ capable of 14. 4 Mb/sec. Am I completely off? Not making a statement truly asking.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
AT&T speak, if you read carefully, says they are working on providing "4G speed", with essentially some network tricks with 3G technology. That said...I'm happy when I get off my 12 hour shift at 5AM and hit 7.6 down :-=p. Hee hee finally Star Trek (TOS) shyte I grew up watching is possible on my effin phone!
tyguy said:
I changed phones (Fuze to Inspire and had PDA unlimited since my Tilt/Kaiser), they tried to pull the 2 gig cap stunt on me - complaint - got unlimited. Never got any emails or other notifications that I require a 4G plan (which IMO doesn't exist anyway) and can get up to 8.5 mbps download in good areas - so I must have INDEED 4G 'cuz 3G wont support these speeds.
Click to expand...
Click to collapse
You keep saying the 4g plan doesn't exist, but it does. It doesn't make a difference in speeds, and it might just be a technicality, but there are separate plans. This is how they are worded in my family account under "manage features" (I've got 1 Inspire and 3 iPhones in my family account):
-SmartPhone Personal (Unlimited) <<this is the grandfathered 4g unlimited plan
-DataPro 2GB for 4G Smartphones
-DataPlus 200MB for 4G Smartphones
iPhone plans have a different name:
Data Plan for iPhone (Unlimited)
DataPro 2 GB for iPhone
DataPlus 200 MB for iPhone
There may come a day when having a 4g plan DOES make a difference in your speeds. That is why I was telling the OP to try to grandfather into the unlimited 4g plan NOW, because these unlimited plans are going the way of the dinosaur. Once you lose that grandfathered connection, it is gone forever.

[Q] AT& T require 4G data plan!

Hi Forum,
My wife bought a Iphone 4 last year with a 200MG/ month data plan. She gave her Iphone to her nephew. She told AT&T that her Iphone was broken. She has been using my old Samsung Vibrant with no issue from AT&T, for several months now. I got her a used Infuse yesterday and was using data. AT&T sniffed it and sent a text message.
( Did you know an eligible data plan is required for your 4G Smartphone? Pls call 611 to select a plan and establish your 4G data connection today.)
Do any one know what AT&T will do if she continue to use the Infuse?
Thank you in advance for your opinions, and knowledge!
They are going to add the data plan to your account. You have a choice currentley between 200mb/$15 @ overage rate of 200mb/$15, or 2gb/$25 @ overage rate 1gb/$10. if you dont call and choose a plan they will stick you with the 2gb/$25 rate.
Thanks!
So the options are pay more for data or back to the Vibrant! Do you think calling them and explain the situation would change anything?
Romeo20 said:
So the options are pay more for data or back to the Vibrant! Do you think calling them and explain the situation would change anything?
Click to expand...
Click to collapse
Call them until you get a rep that does what you want. That usually does it, haha. I'm sure this situation could be no exception.
Sent from my SAMSUNG-SGH-I997 using xda premium
You can try calling and yelling all you want, theres always that small chance you may get sombody to bend a rule for you. However it is at&t's policy that with all smartphones you are required to have a data plan, so understand you are on the losing side of the battle and can only HOPE sombody bends the rule for you to allow you to continue with no data plan.
She has data plan, 200 mg/ per month for $15. AT&T want her to have 4G data plan.
Romeo20 said:
She has data plan, 200 mg/ per month for $15. AT&T want her to have 4G data plan.
Click to expand...
Click to collapse
well than your just on the wrong 200mb/$15 plan, pricing is same for 3g/4g devcies the feature code is just different. call and get it fixed so they dont change you to the $25 plan or somthing stupid
Thank you all!
I resolve the issue with AT&T. After over 30 minutes on the phone, AT&T rep said that I need to provide the SIM and IME number of the Infuse. The data plan is still the same which is 200 Mg/ month for $15. As first, AT&T tried to hook a new 2G data plan. I did not complaint or yell; in fact, I was very polite. I stated that the Vibrant was not getting Voice mail notification, and that my wife hardly use the 200 MG that she has per month. Anyhow, a bit of patience and gratitude seem to do it, this time!
Tomdg07 said:
You can try calling and yelling all you want, theres always that small chance you may get sombody to bend a rule for you. However it is at&t's policy that with all smartphones you are required to have a data plan, so understand you are on the losing side of the battle and can only HOPE sombody bends the rule for you to allow you to continue with no data plan.
Click to expand...
Click to collapse
Back when I got my HTC Tilt I had a very annoying situation with them. At the time of contract signing I was told I had to have a data plan. 3 months later on a night I was not even around my phone I had a $200 data charge for megabytes upon megabytes of transfer charges. Complained to high heaven, and had ALL data service cut to my line.
Fast forward to this past Sept, got online to upgrade our two phones. Well it seems I got lucky and got an Infuse WITHOUT any data plan. Kind of annoying I have someone trying to text my photos...wink wink, that I can not receive. However our other phone AT&T was kind enough to automatically add the data plan (most expensive one of course) without indicating this. Only when we got the October bill that I saw this. *** I just hate these mobile carriers with a passion. Been years of bend over and take it up the arse with this fools. Actually had AT&T try to change terms AFTER a contract was signed.
Honestly folks, with these phones how having Google Voice, we have actually talked about saying FU to ALL carriers and just using the internet. Yeah, so I cant call when I am driving...dont want to talk then anyways. Just anything I could do to give these **** the finger.
i wouldn't imagine they can do anything if you didnt buy the phone on contract. but if you are on an iphone unlimited plan they might try like hell to get you off of it.
ssa2204 said:
Actually had AT&T try to change terms AFTER a contract was signed.
Click to expand...
Click to collapse
Are you referring to the terms and cinditions YOU signed, which actually state subject to change at any time without giving notice?
I also want to remind you, you can also leave att at any time
Sent from my SAMSUNG-SGH-I997 using xda premium
If you buy your smartphone outright, paid full price, they can not make you buy a data plan.
But, you then "can not" use your phone to access the internet or e-mail unless on WiFi. Or they can/will force a data plan on you.
Texting and MMS are part of the Phone plan not data.
Truckerglenn said:
If you buy your smartphone outright, paid full price, they can not make you buy a data plan.
But, you then "can not" use your phone to access the internet or e-mail unless on WiFi. Or they can/will force a data plan on you.
Texting and MMS are part of the Phone plan not data.
Click to expand...
Click to collapse
unless you have smartphone exclusion, get a dumb phone, put the infuse on that sim card and turn off data.
If u are in contract with att and you buy a phone out of contract u are still required to have a data plan as long as its on an active acct.
Sent from my SAMSUNG-SGH-I997 using xda premium
FIX !!!
1. Get a.dummy phone put sim card in it and have att put your number on that phone
2. Have them remove data on that phone
3. Hang up with att
4. turn OFF DATA on the infuse(long press power button and turn mobile data off)
also delete att APN
5 enjoy your phone with out att adding data plan on your phone and still use wifi
Ive been using this method for years. Cheers
Justinfedor said:
If u are in contract with att and you buy a phone out of contract u are still required to have a data plan as long as its on an active acct.
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
not if you have smart phone exclusion. my brother uses my old captivate without mms or data on att. only if you lose smart phone exclusion do they force it on you, so if you have a number that never had a data plan you are good, if you had a data plan and got rid of it and bought another phone you need to change phone numbers and sign a new contract to get smartphone exclusion. also how many people are using iphone unlimited plans and arent forced to upgrade to a 4g plan? only people who are suspected of tethering are forced to change.
Dani897 said:
not if you have smart phone exclusion. my brother uses my old captivate without mms or data on att. only if you lose smart phone exclusion do they force it on you, so if you have a number that never had a data plan you are good, if you had a data plan and got rid of it and bought another phone you need to change phone numbers and sign a new contract to get smartphone exclusion. also how many people are using iphone unlimited plans and arent forced to upgrade to a 4g plan? only people who are suspected of tethering are forced to change.
Click to expand...
Click to collapse
The smartphone exclusion is being removed if someone has it on the acct and upgrades to a diff phone and data plan. So make sure he doesnt get data added on it
Sent from my SAMSUNG-SGH-I997 using xda premium
I tryed to change the 3G to a 4G plan (switch from Captivate to Infuse) online.
This did not work right away and so I started a chat with an ATT representative and it was taken care of in no time!
I am jsut wondering, if ya'll ain't got no datat plan. What do you use your smartphone for?
timf79 said:
I tryed to change the 3G to a 4G plan (switch from Captivate to Infuse) online.
This did not work right away and so I started a chat with an ATT representative and it was taken care of in no time!
I am jsut wondering, if ya'll ain't got no datat plan. What do you use your smartphone for?
Click to expand...
Click to collapse
Media player and phone. Before I got my unlimited data plan, I didn't have much of a need for a data plan as I was always on campus using their wifi.
Romeo20 said:
I resolve the issue with AT&T. After over 30 minutes on the phone, AT&T rep said that I need to provide the SIM and IME number of the Infuse. The data plan is still the same which is 200 Mg/ month for $15. As first, AT&T tried to hook a new 2G data plan. I did not complaint or yell; in fact, I was very polite. I stated that the Vibrant was not getting Voice mail notification, and that my wife hardly use the 200 MG that she has per month. Anyhow, a bit of patience and gratitude seem to do it, this time!
Click to expand...
Click to collapse
In case anyone comes here with the same question.. I started off with the 2 gig plan a year and a half after they canceled the unlimited plan. Popped my SIM card into the original iPhone set it up in iTunes and 20 minutes later had the unlimited data plan. Popped my SIM card in later that day and get that text every month. Just don't call or mention it. Hint: They don't really care.

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