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i just noticed the corner near the home button has a tiny bend that starts seperated from the layer beneath it....it looks like an old screen protector got a little bend in the corner but that is the surface of the phone!!! is there anyway to replace it or i cant do anything just waiting for it to come off?
it is ridiculous how an expensive phone like touch pro uses such low quality plastic that can actually get bend and i feel really helpless now =(
Yeah, mine is doing that too. Except it's on the "back" button side. It doesn't really affect anything. I'm just worried that if something gets caught on it, it might peel back further.
Nothing can make this phone suck though! It rules!!!
Yeah, unfortunately the TP/Diamond are suffering from some manufacturing defects, probably because it's a "new" design style for HTC. My TP has a touchscreen defect that conveniently showed up after the two-week return/exchange period.
Protective case, learn to love it.
Do you guys think they would be willing to replace a new case if i pay them?
My device shows the same behavior since this morning. Its about 1mm, so nothing to worry about and it seems to stick pretty well on the rest, thinking about rasping the edge off a bit to make it smoother
Is this getting worse on yours? Last post is 3 weeks ago .......
Any chance someone would post a picture of this? I'm thinking about the Fuze, but I can't stomach another HTC phone full of hardware flaws.
season007 said:
Do you guys think they would be willing to replace a new case if i pay them?
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Click to collapse
If it's really a defect, they should replace it without you paying them.
Considering that ATT offers a 1 year manufacture warranty. I can't see why you wouldn't be able to return the phone and get a replacement. It is obviously a problem with the design of the phone.
It wouldn't hurt to try and go to an ATT store and see if you can get a new FUZE!!!
Well, as we all know, HTC always claims that they don't know anything about the problems we address to them.
When I first complained to their support that I am having GPS lag, they told me I was the only one in the whole world suffering that problem, so it must be related to the software I installed.
Luckily they can not deny hardware problem so easily, as long as it is clear that there wher enot caused by misuse.
I don't have this particular problam, yet, but as I am already on my thrid TP (the first two had a defect hardware keyboard and black paint falling off), I would like to get some photo evidence of the users here, who unfortunately have the button part coming off.
That way we can show to HTC that more users have that problem, before we send back our devices, and maybe negotiate a direct replace, instead of rapair procedure, which takes up to 2 weeks.
season007 said:
i just noticed the corner near the home button has a tiny bend that starts seperated from the layer beneath it....it looks like an old screen protector got a little bend in the corner but that is the surface of the phone!!! is there anyway to replace it or i cant do anything just waiting for it to come off?
it is ridiculous how an expensive phone like touch pro uses such low quality plastic that can actually get bend and i feel really helpless now =(
Click to expand...
Click to collapse
My AT&T Fuze started doing the same thing after just two months. However, the bent plastic corner of the clear laminate was RAZOR sharp. My wife went to answer the phone and it resulted in a very serious slash to her cheek. This defect resulted in a very serious cut to her face!!
What is even more disappointing is that AT&T said that warranty does not cover this issue and said that the only way I was getting a replacement was if I paid the $125 deductible from the [email protected]*t insurance they scammed me on. I would have thought for $5/mo. I was completely covered.
The AT&T customer care rep was rude and not willing to help. A request to speak to his manager didn't get me far either. Even after I threatened to switch all 30 phones at my company back to Verizon Wireless they didn't seem to care.
At last I called HTC America directly this morning, explained my issue and they turned me over to a product specialist who told me that they know of no such issue. Despite my insistence they refused to replace the phone. Therefore, I WILL cancel all 30 lines my company has with AT&T and go back to Verizon...I hear the Samsung Omnia is not a bad smartphone!!
Hello everybody,
I want to tell you what happened to my Touch Pro this evening:
On the display (also if the device is off) appeared a small rectangle in the center (about 2x3 cm) made from bubbles. Well, not bubbles, I’m quite sure that are liquid crystal. If I put pressure with the finger the “bubbles” move and follow the pressure also out form the edge of this small rectangle)
As I can reach a decent camera I’ll post some photos of this rectangle.
The strange thing is that the device didn’t fall in ground, didn’t have temperature range; nothing hit it and so on. It was in my pocket well safe!!
If display is on the problem is quite invisible, if display is "black" or off... ....Grrrr!!!
Now, my questions:
1) Warranty is also for display?
2) How warranty works in Italy? Where should I ship the item? Which times?
3) If I have ship the device, sould I load the original rom & radio? Where can I find the rom?
Certainly, first thing I’m going to do Monday morning Is to call Italy HTC’s support number…
Thanks a regards,
Andrea
The "oil spot" problem isn't a broken display. It's the touch sensitive layer, which has been subject to too much pressure (carrying it in your pants pocket, etc). This has been happening on a bunch of Touch Pros and Diamonds. You should still be able to use it just fine, but touch sensitivity may get worse over time.
HTC may or may not be willing to replace it for you (and if so, they may or may not charge some kind of fee). Although it's just a hardware change, you should probably recover stock SoftSPL for warranty.
I have the "oil patch" problem with my Touch Pro. Unfortunately when I first noticed, HTC would not fix it for me, so I still have the oil patch on my screen, although everything still works fine so far. If it gets worse, I plan on buying a replacement LCD/touchscreen and replacing it myself:
http://mobile.brando.com.hk/prod_detail.php?prod_id=03799
I've noticed this problem on quite a few of the original touch / elf / 6900 phones, including my old personal phone which I used in this condition for many many months without every having any actual issues. It is strange but like you said: pretty much not noticeable when on and probably just best left alone unless it really bothers you.
I have the same spot but it is not causing any problems that I noticed but there is many who have this spot in the diamond forum.
today i also noticed this on my touch pro..i sort of fell asleep on it and i think i might have messed it up
i can see that oil spot that you mention but only if i tilt the phone at a certain angle and only if the screen is off.When the display is on i can see everything properly
The problem:
Touch function is messed up badly..i tested in notes application and sometimes when i press at a point X the dot appears somewhere else on the screen...Internet browsing is a pain in the ass like this...
i also noticed one thing..i took the stylus out, put the phone next to my ear and i tapped at the area outside the oil mark. I get the normal soft sound and pressure feeling as it should be.. When i do the same at the oil spot its rather hard feeling and sound..
i will contact HTC on monday and see what they say about it..
otherwise i will get a replacement for 159euros (inc installation) from pdatech...
Happened to my Fuze...
Happened to me too 60 days into owning it. I carry all my phones in my pocket, but have never had this problem. I brought it into the at&t store that I got it at and they never saw it either (it is only a few months old for them and have not had any complanints yet). They were going to replace it for me but were sold out. They had me call the warranty department and they replaced it with a refurbished unit (although all of their refurbished units are brand new as of this point because the phone is so new for at&t).
If you got your phone through at&t call warranty support and they will swap it out if the unit is under warranty (which being 2 months old at this point it will be).
This happened to my Fuze as well. I tried to call AT&T support and visit a corp store but they ruled it as physical damage, thus voiding my warranty. Apparently the "crystals" under the display are cracked/damaged, causing the rectangle. Who knows.
has anyone successfully sent a touch pro raphael to HTC repair shop to be repaired under warranty with this issue?? its really bothering me that i can see it and i feel like it will affect my phone eventually...
Add me to the list too.. I am going to try to get mine replaced through Sprint if it gets bad. I hope they know this is an issue/defect and not something like water damage
ez345 said:
has anyone successfully sent a touch pro raphael to HTC repair shop to be repaired under warranty with this issue?? its really bothering me that i can see it and i feel like it will affect my phone eventually...
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I believe this is a design/quality issue. I posted about this same problem here some weeks back. HTC will not repair under warranty, paid in total 77 pounds to get this fix from them. I believe they are aware this is a problem because in the warranty book, screens are not covered even when its not your fault. They call it Newton ring .
Funny thing that a lot of people started noticing this issue very recently: as if a cheap component came to the end of its life cycle.. propably in my head only..
Anyway: I noticed this on my TP a few days ago and I'm going to drop my phone to the local service. It's the second time in just over 4 months.. crappy build quality really
also: Diamond users have had the same issue: http://forum.xda-developers.com/showthread.php?t=439410
Local HTC service got back to me: they're insisting that it's a 'mechanical fault, not covered by the manufacturers warranty'. Then it gets better: the estimated repair cost is 275 euros (that's roughly 355 USD) for the replacement of the display and front cover.
Naturally I'm going to challenge this as the oily patch appeared over night when the phone was sitting on a table.
not that im questioning what happened but personally i find it difficult to imagine how it can get the oil spot just by sitting on the table :S
normally you would expect this after exserting enough force on the screen. Personally that was my case. I sort of fell asleep on the phone and might have hit it on the metal edges of the bed..anyway i got mine replaced from pdatech.nl for ~170euros including installation costs..
Well if I had to venture a guess, I'd say that the 2h navigation on the night before took its toll on the display and during the night it just spread out and became visible..
how dodgy. I have been getting this problem, but funnily enough I thought it was due to air pressure, because it happened to mine when i was on the plane.
anyway i was just coming home from someplace real hot (40C), and it kept giving me the screen alignment problem for a few weeks, kept thinking i was pressing the top right corner of the screen regardless where I pressed. However, found that putting slight pressure on the screen for a few hours (i.e. a weight) fixed the screen alignment problem temporarily (for a few hours).
Anyway, just came back on the plane from someplace real cold (-10C), now the problem has ceased.
???? air pressure? or temperature variation?
I don't have the screen oil spot problem you guys have however.
Here's to it lasting a little while longer...
I asked for a more detailed report of the fault and the service just said that 'It's a fault defined as OOW (Out Of Warranty) by the manufacturer' and that there's nothing they can do but charge me for the repair. Note: they're not even putting the blame on me saying 'abuse/misuse'!
Now I'm going to go to the seller (expansys) and hope that they have some interest in keeping customers happy (and maybe have more business with them in the future!) and make things right (=fix my phone or replace it).
Wow, and I thought I was the only one. I've noticed the same oily stain after falling asleep on the phone. I've had it for a month now, and I've gotten used to it. It does not seem to affect the sensitivity or the accuracy on the touch screen. At least not in my case.
Does anyone have any experience replacing the touch screen by themselves? Is it a complicated operation? I would greatly appreciate a 10-step-guide on how to replace the screen, if it's going to be an issue over time.
disassembly guide
check out the wiki of xda click on service manuals and look for raphael. its on page 19 of the PDF
I noticed this issue on my Touch Pro today morning! I used my phone last evening and everything was fine. Now the touch screen doesn`t work at all. Great.
Same issue
I have also been victim of the oily patch.
I have had the Sprint Touch Pro since November and it just happened within the past 2 weeks.
Maybe this is due to not putting the screen protector on the phone.
I'm going to try visiting the Sprint Repair Center to replace it and then put the InvisibleShield Screen Protector on it.
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
tcb4 said:
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
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Click to collapse
If it doesn't bother you I would just keep it. It is a major hassle switching out phones and the stores will generally fight you tooth and nail to keep from allowing the exchange unless the phone is really defective. Good luck!
The Dark One
I would exchange it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
DarkMage619 said:
If it doesn't bother you I would just keep it. It is a major hassle switching out phones and the stores will generally fight you tooth and nail to keep from allowing the exchange unless the phone is really defective. Good luck!
The Dark One
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Click to collapse
To be honest I have more crap stuck in between my screen protector and the Glass. It's hardly noticeable so I'm not really worried. I know if I go into a vzw store they will be difficult. Even if I get a new one it could have a dead pixel smack dab in the center. Still an awesome phone.
It was a huge pain getting my Galaxy S3 replaced at a Verizon store for a legitimate problem- I had a dead pixel. The employee helping me refused to replace it, until finally the manager came and looked at it, deeming it a legitimate problem and allowed me a swap for a new device.
So if it doesn't bother you, don't worry about it.
I had my first GS3 replaced by T-Mobile. Right after I called they sent a brand new one overnight at no cost to me. Sent first phone back with the included return shipping label. Everything was easy as pie.
tcb4 said:
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
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Click to collapse
I am in Canada but I imagine it still works the same. I never go into the store to deal with problems like that. Call them up (not the individual store). The people on the other end are used to dealing with that all day and have the policy down pat. I would believe they would resolve the issue immediately and send a replacement. At the minimum you will be opening a ticket (file) about the issue. An remember polite and firm, if the original person you are dealing with cannot resolve to your satisfaction request talking to a manager. They have more latitude when dealing with issues.
An I am sorry it's brand new. You are entitled to have it in perfect working condition including not having trapped dust. Give them a call.
P.S. An yes you are bothered by it, or you would of never taken the time to Create your OP. An I would be bothered by it as well.
Good luck.
I'm debating because right now I am bothered by it, but I know in a little while I really won't care. I'll see if I can get it replaced, but if I can't it won't be the end of the world.
Judge34411 said:
I am in Canada but I imagine it still works the same. I never go into the store to deal with problems like that. Call them up (not the individual store). The people on the other end are used to dealing with that all day and have the policy down pat. I would believe they would resolve the issue immediately and send a replacement. At the minimum you will be opening a ticket (file) about the issue. An remember polite and firm, if the original person you are dealing with cannot resolve to your satisfaction request talking to a manager. They have more latitude when dealing with issues.
An I am sorry it's brand new. You are entitled to have it in perfect working condition including not having trapped dust. Give them a call.
P.S. An yes you are bothered by it, or you would of never taken the time to Create your OP. An I would be bothered by it as well.
Good luck.
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Click to collapse
Ha Ha, well I got two new ones. the second one had a dead pixel right in the middle.
Dirt Or Dead Pixel Under Screen
I just went through this myself, I bought a new S3 from Future Shop, it was great for the first 7 days then I just happened to have a grey wallpaper up and I noticed faint black lines almost in the middle of the screen and they ran from the top to the bottom, and as I scrolled the wallpaper back and forth they were very noticeable, I myself am the type of guy that now that I know its there it drives me crazy, I ended up taking it into the store and the sales rep looked at it and pulled another out to compare, he sat there for 10 minutes comparing it and finally told me the new one has the same lines but refused to show me it. So I took my phone and left. After I get home just before bed I noticed a black dot near the top, I tried wiping it off for I thought it was dust but it did not move, I could not figure out what it was, I thought dust but how did it get there in a matter of a few hours when I don't put my phone anywhere that it could cause dust to get into the screen like that, I ended up shinning a light on it with the screen off and it was not there so it was a pixel issue, I ended up going back to the store this morning where I had to argue and complain for 20 minutes before they finally exchanged it as they tried telling me it was dust behind the screen, anyway the new one is perfect. There should be no issue when you want to return or exchange your phone especially when you just shelled out $600 to buy it. But I suppose with the mass production of these phones there is bound to be issues with some.
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Tunameltsalad said:
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Click to expand...
Click to collapse
Same thing happened to my brother's tf300t. He returned it as defective, but I guess you could replace the digitizer. As far as I saw, it was a hardware problem, so it requires a hardware fix. Sorry
cmendonc2 said:
Same thing happened to my brother's tf300t. He returned it as defective
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Was it through amazon? Do you know if he unlocked it?
Tunameltsalad said:
Was it through amazon? Do you know if he unlocked it?
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Click to collapse
Yes it was through amazon. He had unlocked it and installed TWRP and CROM or CM i dont remember.
Tunameltsalad said:
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Click to expand...
Click to collapse
I got a similar situation in the last two weeks. The problem I have is that my TF300T is keeping rebooting by itself. I've googled it and people say most likely it's a hardware issue. I am trying to find a way to see if the device can be reset to factory condition so that I can return it for repair. Looks like we are on a same boat. Hopefully I can find a way to do so.
Just an update on my issue, in case anyone else stumbles across this particular problem. So far I have gone almost a week with no ghost touches. I popped off the back of the device (three guitar picks did the trick), and disconnected the digitizer ribbon cables and reseated them. Problem vanished. My best guess is that the keyboard dock puts odd pressure on the device. That mixed with rough handling is bound to cause some problems.
The problem I have is that my TF300T is keeping rebooting by itself. I've googled it and people say most likely it's a hardware issue
Click to expand...
Click to collapse
It could be the power button is jammed? I know mine is really touchy (all I do is tap it with my stylus and screen turns on/off. Good luck!
Sent from my TF300T using xda app-developers app
Tunameltsalad said:
Just an update on my issue, in case anyone else stumbles across this particular problem. So far I have gone almost a week with no ghost touches. I popped off the back of the device (three guitar picks did the trick), and disconnected the digitizer ribbon cables and reseated them. Problem vanished. My best guess is that the keyboard dock puts odd pressure on the device. That mixed with rough handling is bound to cause some problems.
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Click to collapse
Thank you. I just got mine from Groupon as refurbed.. (they did a ****ty job, apparently) Ghost issue about 2 days after getting it out of the box. By then already unlocked and flashed CWM.. sigh.
I'll try your fix tonight. Any chance there is an image of the right connector/ribbon?
Hopefully the image quality isnt too bad. I took an exacto knife and gently pried up the black foam squares, set them aside and worked my magic. Hope this helps. Just be careful with the ribbon cable (duh). Hope this helps!
Sent from my TF300T using XDA Premium 4 mobile app
Tunameltsalad said:
Hopefully the image quality isnt too bad. I took an exacto knife and gently pried up the black foam squares, set them aside and worked my magic. Hope this helps. Just be careful with the ribbon cable (duh). Hope this helps!
Sent from my TF300T using XDA Premium 4 mobile app
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Click to collapse
Thank you! I'll try this adventure later this week.
Did this today.. So far, 20 mins on it, and no issues. Typically took about 5-7 mins before. So, crossing my fingers this is gone.
THANK YOU! I can go back to enjoying my tablet
Im in the same boat with this Ghost Touches Issues, and its getting worse, sometimes im working at college and this Ghost appears and the tablet gets almost unusable, Only the Keyboard Dock saves me.
Please if you can give me more detailed instructions i think i would be brave enought to do this surgery to my tf300t, merry christmas!
elestudiante said:
Im in the same boat with this Ghost Touches Issues, and its getting worse, sometimes im working at college and this Ghost appears and the tablet gets almost unusable, Only the Keyboard Dock saves me.
Please if you can give me more detailed instructions i think i would be brave enought to do this surgery to my tf300t, merry christmas!
Click to expand...
Click to collapse
i just noticed that when having a ghost touches attack, if i put pressure con the tablet, lime trying to bend it, the touches vanish.
I also have the ghost touches but it seems to only happen when the screen is dirty. As soon as I clean it off, they go away. Would a good screen protector help with that? I may go ahead and try taking off the back and messing with it.
Sent from my AOKP Galaxy S4
I thought mine was fixed, but doesnt seem to be. I technically didnt remove the connectors.. I was nervous, they are WAY fragile. I simply unlocked and pressed firmly on them to attempt to reseat them..
Problem seemed to go away until I used Chrome. Chrome is what seems to trigger odd behaviors for me. I may try another browser and see if it still happens.
I've been dealing with this off and on for about 8 months; asus HAS to be aware of it as my tab has been back twice for this issue (out of warranty now) and I take advantage of their complaint form every month or so.
Here's what I've been working off of (based on personal experience/experimentation):
Re-seating the cables might help for a day or less, but isn't a permanent fix. I even went as far as strategic pieces of tape to hold the flex cables in place and tape across the connectors to encourage them to stay closed.
The first time I popped the back off the larger of the three flexes (with the silver wrap) had partially worked out of the connector on the driver board. Re-seated it and problem disappeared for about a day.
The large copper heat spreader was basically spot contacting the CPU and really wasn't touching the smaller ancillary chips (unit had been running warm for a few months, thought that might make things wonky). I pressed heat shield back down to ensure adhesion, and slightly molded the copper around each chip. Ghost touch gone for two days, unit way cooler running than before.
Here's the interesting one to me. Tonight I noticed that even just hovering my finger close to the screen I can get the 'touch dot' to show; this got me thinking about static. I held the tab in a way that at least one finger of one hand was touching the screen, like towards an edge (out of the active area) while using the other hand to touch the screen. Seemed like one hand was grounding the screen, like a charge couldn't dissipate from the surface.
Isn't this a "capacitive touch' screen? Could it be a matter of grounding?
I too purchased this tablet and dock from Groupon about 4 weeks ago or so as a manufacture refurb. My tablet does the same thing. After about an hour or so use most of the time it starts randomly acting like the screen is being touched. And it appears to only be in the upper right corner area (kinda where the lock screen pattern show up when you unlock it) in landscape mode. Sometimes it may take a little longer of use before it happens. It happens regardless if the dock is plugged in or not. I have figured that if I lock the screen and wait a few seconds and then unlock it. The ghost touches are gone for a while. I first began thinking it may have been a OS issue and hough about rooting and putting a custom rom on it. But from what I have seen on the web it doesnt seem to matter whether its rooted or not. So should I RMA it back or has any one had permenant luck with reseating the cable?
Thanks
ItsDuckie said:
I too purchased this tablet and dock from Groupon about 4 weeks ago or so as a manufacture refurb. My tablet does the same thing. After about an hour or so use most of the time it starts randomly acting like the screen is being touched. And it appears to only be in the upper right corner area (kinda where the lock screen pattern show up when you unlock it) in landscape mode. Sometimes it may take a little longer of use before it happens. It happens regardless if the dock is plugged in or not. I have figured that if I lock the screen and wait a few seconds and then unlock it. The ghost touches are gone for a while. I first began thinking it may have been a OS issue and hough about rooting and putting a custom rom on it. But from what I have seen on the web it doesnt seem to matter whether its rooted or not. So should I RMA it back or has any one had permenant luck with reseating the cable?
Thanks
Click to expand...
Click to collapse
I'd try reseating the ribbons. I kind of doubt it would solve the problem since it's a refurbished with a latent defect. Bad ribbons would strike at random but do not wait for a while before acting up. Look at the glass surface under a magnifying glass and bright light. Hairline cracks cause this after the tab heats up, but you can't always detect them. RMA would be the safe option unless you're really pressed for time.
Ghost touches are back. Noticed I had alot of them when my storage was full. Used a previous recovery (same ROM, just earlier date with less junk installed) and it cut down the frequency of them happening. This is so weird.
I had those ghost touches when 4.2 roms started (CM and AOKP and all of the rest of them. Then someone, I don't remember who had compiled rom with decreased touchscreen sensitivity and ghosting was gone. I think they started with PAC or AOKP, I really don't remember.
Then I went to 4.3 and 4.4 roms and I didn't have one single ghost touch since then. I do noticed sometimes when I hover finger over screen it is registered as touch, but ghosting by itself didn't occur on those roms.
one cent fix
I have an ugly, but effective solution working on my pad right now. It has been in place for about three or four months.
Holding in landscape mode, pulled the bottom left corner back slightly and inserted a penny between the back and the lcd. This put enough torque on the screen to kill all of the ghost touches and it still fits into the keyboard dock. There is an ugly gap where the penny is, but it is now fully functional.
Hope this helps some of you
Hello all.
Any help would be appreciated
I've had my nexus for a while and ended up cracking the glass on the screen.
While the digitizer was still working, i planned on fixing it whenever I had the chance to.
As few weeks later, I took a nice chunck out of the screen (Which still left the half of the screen working)
I knew a complete screen replacement would cost around ~$120 at the time I bought one.
My mentality is that buying a complete screen w/ frame of ebay would be cheaper then sending it back to Google and/or LG.
Which I should've done.
But anyways, my arrogance drove me to buy this.
Delivery was swift, and suddenly got to work as soon as I came home.
Disassembled my nexus (Surprisingly easy) and attach my new screen.
When I powered up my phone, i was greeted with this .
This kind of upset me, but the fact that everything was working compared to how the screen was previously blinded me from troubleshooting the issue.
What got me, if you zoom into the top right of the screen, is there is an natural curve/crack inside the lcd which leads me to believe that my new screen wasn't 100% working.
This bar was constantly there. Not of the most annoyance, but still was there.
Fast forward a few days, then all hell breaks loose. Previously with my old screen, I had red bars/line run vertically on the screen, almost blinding the actual content.
Then this started happening with the new one. At this point, the coincidence led me to believe that the circuitry in the on-board was damaged as well.. OR the new screen has the same exact issue. Which i believed to be less likely.
I closely inspected my on-board through-out my phone, and noticed no damage. (At least at visible level)
As days went on, the effect got worse. Whenever I'd lock my phone, and turn it back on, the streaks were gone.
Then slowly faded back after a few seconds of having the lcd on.
I've already spent $110 on a new screen, which didn't end up working.
I've probably voided my warranty by having done it myself (Regret it completely)
Ebay seller requires returns to be shipped back in the state it was, which im sure i've thrown out the box that contained some stickers etc. that were initially on the new screen.
What should I do? My phone contract is up in two months. Should I get another nexus 5 with the 6 being already out?
Should I send this to LG/Google ? (i bought it through the play store)
Should I give up on this 90% functional phone?
Should I send back the dysfunctional screen? (But it also could be the on-board causing issues)
Im a Canadian user on Fido.
Thank you for your time