Hey guys, I'm an Android developer in Austin, TX and the last couple days I noticed Network Location stopped working on 3G. It does, however, work on 2G [Edge] and WiFi.
Luckily there's a T-Mobile corporate sales office in my building so I went upstairs to talk to them. They had me write an email which they forwarded to their RF Engineers.
Got an email back last night saying their Sr RF Engineer was having the same problems I explained in my email and that the issue had been unknown to them prior to me raising it.
Needless to say, they're looking into it. However, I'm curious if anyone else in another city is having the same issue, particular one of the 50+ cities that was just upgraded to 42 Mbps.
To test:
1. Turn off WiFi
2. Reboot phone
3. Open Google Maps
4. Click on 'My Location' button @ top right.
You should see a "waiting for location" test message followed by a "location temporarily unavailable" toast message a minute or so later.
And for the record, I have tested this on a G2x, 2 N1's, and a NS with same results on each phone (in Austin, TX of course)
Related
a few things first.
1. I have the internet access block on AT&T's end.
2. I live in a area that is mostly edge only, but work in areas with 3g.
3. As far as I can tell, I have nothing that use GPRS turned on. (weather data is not set to auto update, no e-mail services, AGPS is disabled)
when I end a call in a edge network area, or restart my phone, I get the following error message
"There is a problem connecting to the GPRS service in you registered home network"
I do not get this error when I am in a 3g service area.
Any suggestions?
I've recently upgraded to WM 6.5 on my Sprint TP2 and I really liked the home screen with the weather. The fact that it automagically updated the weather city as I drove to work is very cool.
Did you notice the past tense in the above paragraph? Now it tells me the weather Beverly Hills and I can't get it to report on my home location.
From the weather application I've deleted all but my home location and turned off location services. Although I've deleted all locations except my home location, it still shows 2 weather locations from the forecast screen, one of them being Beverly Hills.
Do you have sense 2.1? I had the same problem, didn't know what town I was it kept telling me that I was in Espoo Finland lol. When I upgraded to 2.5 it solved my problem.
Hope it helps
How do I check what 'sense' I have?
I'll search the site for an update.
I'm sure this is my problem, I have a Sprint Airave at my house. This is from another forum.
I can answer this one! I'm a Sprint employee and am extremely familiar with the Airave.
The Airave broadcasts signal allowing your phone to have signal in an area where Sprint signal is not normally available. It does this by receiving a request from your phone, connecting to the Airave, and then then sending the request via your broadband internet connection rather than through a Sprint tower.
The problem you are experiencing is because of settings with your Internet Service Provider (ISP). Your location, often refered to geolocation, is set by your IP address (provided to you automatically by your ISP). ISPs often base IP addresses in a city where the company is basing operations. For example, I live in Indianapolis, Indiana, and use Comcast as my ISP. My IP address however is based out of Rockford, Illinois.
If you go to http://whatismyipaddress.com, you will see the city to which your IP address is set. The city listed at this site, I would assume, is the city you see on your phone as your current location.
As far as a fix, I don't have much in the way of an answer. If the weather application is the issue, you could always set a city, rather than using the automatic location setting.
I hope this gives you some insight as to why the problem exists.
For someone that works for Sprint, you are giving out a lot of bad information on their products. The Airave Geolocation is obviously NOT ISP based! The geolocation on my computers are all correct, well the location on my phone is not correct. That shows that it is not an ISP issue.
FYI, that Airave descriptions wasn't mine it was from an entry "Sense 2.5 My Location and Airave Issue" by jhworley under another topic.
In running some tests on my phone I'm getting more confused.
First of all WhatIsMYIPAddress shows my home computer being in Lansing, Michigan. Im on DLS and live in Okemos, a suburb of Lansing.
I went through all the combinations of Airave on and off, and the TP2 WiFi on and off, and WhatIsMYIPAddress on the phone always showed Wichita, KS. I did reload the page every time but maybe I should have done a hard reset to make sure it cleared everything.
Also, now the weather location the home screen of the phone is showing Okemos, not the previous display of Beverly Hills. I think what's going on here is that my phone is actually connecting through the local cell tower (which is usually marginal, hence the Airave) and Geolocating "Okemos".
It would be interesting to know when the phone (Sprint TP2) connects through the cell tower, Airave, or home WiFi. Can anyone tell me if the phone only does data connections thru the home WiFi, or will it do VoIP over the WiFi if available?
Thnx
crites said:
FYI, that Airave descriptions wasn't mine it was from an entry "Sense 2.5 My Location and Airave Issue" by jhworley under another topic.
Click to expand...
Click to collapse
I knew that, but only because I was familiar with that (incorrect) post from another forum. They way you post it, without quoting or attribution, makes it look as if you're saying you wrote it. It's best to avoid that, because either other people's blunders are going to make you look dumb, or you'll be stealing other people's work.
crites said:
Can anyone tell me if the phone only does data connections thru the home WiFi, or will it do VoIP over the WiFi if available?
Click to expand...
Click to collapse
VOIP uses a data connection. It doesn't care whether that's cellular data or WiFi. The phone does not come set up with VOIP, though. You have to install a VOIP application such as Skype.
Airave & Wrong Weather Time/Location
Maybe just coincedental, but when I started using my Airave this morning, my Homescreen on my TP2 now has the wrong city, about 10 miles away, and is frozen at US 8:07CST.
Maybe a coincedence.
mine does it randomly too, i just havce to input the location manually
Yeah, I called Airave and they said that in some cases it is a known bug and they are going to do an update at some point to correct it.
The moment I unplug my Airave I instantly get my updated local weather. Oddly, all the other major cities I keep on my Airave, such as Chicago, IL, don't have any update issues.
But, since I've got more bars on my phone than the Hershey Chocolate factory cranks out, I'll gladly put up with it. Sure beats 1 bar and dropped calls.
Hi all,
I've just activated a Sprint TP2 to BM (Boost Mobile). Works great everywhere EXCEPT in my apartment (West L.A.) where I can neither make nor receive calls or texts, although internet access DOES WORK.
When I try to call out I get the following SPOKEN message: "you are within range of a sprint private network. Please move outside of the private network before placing a call". When attempting SMS I get "SMS Error Cause Code: 64"
This happens within a radius of about a 1/4 block of my apartment. Outside that area, no problems.
The CURIOUS THING about this situation is that I started the BM service with a BM Sanyo Mirro SCP3810 CDMA phone, before transferring my account to the TP2. The Mirro never gave me that message & worked perfectly EVERYWHERE. So somehow the Mirro was able to recognize the private network & not roam onto it.
Boost Mobile technical support are all over the place with contradictory explanations, but no solutions yet. "it is in fact a private sprint enhanced network of your neighbor & you're screwed", "No it's not, you just need a PRL update (Preferred Roaming List)", "We can do the PRL & Software update for you over the air, will take 5 days, leave your phone on", "No we can't because your phone is an HTC 7380 and not a BM phone"
So far I have done a PRL update, a Firmware update, & a Profile update from the Settings screen, firstly from the GOOD transception area. Tested. Then from the BAD transception area. Tested again. The problem PERSISTS.
ANY SUGGESTIONS PLEASE?
Rodney
Be sure to be set to Home only
rodneyx said:
Hi all,
I've just activated a Sprint TP2 to BM (Boost Mobile). Works great everywhere EXCEPT in my apartment (West L.A.) where I can neither make nor receive calls or texts, although internet access DOES WORK.
When I try to call out I get the following SPOKEN message: "you are within range of a sprint private network. Please move outside of the private network before placing a call". When attempting SMS I get "SMS Error Cause Code: 64"
This happens within a radius of about a 1/4 block of my apartment. Outside that area, no problems.
The CURIOUS THING about this situation is that I started the BM service with a BM Sanyo Mirro SCP3810 CDMA phone, before transferring my account to the TP2. The Mirro never gave me that message & worked perfectly EVERYWHERE. So somehow the Mirro was able to recognize the private network & not roam onto it.
Boost Mobile technical support are all over the place with contradictory explanations, but no solutions yet. "it is in fact a private sprint enhanced network of your neighbor & you're screwed", "No it's not, you just need a PRL update (Preferred Roaming List)", "We can do the PRL & Software update for you over the air, will take 5 days, leave your phone on", "No we can't because your phone is an HTC 7380 and not a BM phone"
So far I have done a PRL update, a Firmware update, & a Profile update from the Settings screen, firstly from the GOOD transception area. Tested. Then from the BAD transception area. Tested again. The problem PERSISTS.
ANY SUGGESTIONS PLEASE?
Rodney
Click to expand...
Click to collapse
Hey from your home screen do this:
Go to Settings> All Settings>Personal>Phone> "CDMA Services" Tab> select "Roaming" in the list and hit the "Get Settings" button below.
Be sure that "Sprint Only" or "Home Only" is selected in the first radio button group, and Never ask w/ "Allow roaming" unchecked in the second group.
re: Be sure to be set to Home only
Hi Ezitec, thanks for the suggestion. I followed your instructions, 1. in the BAD tranception area (my apartment area). I still got the message. ("You are within ....") Did a soft reset. Still got the message.
2. I followed your instructions but starting off in the GOOD tranception area (away from my aptmnt). When I walked back into my aptmnt, the message kicked in again within 2 minutes, when testing my calling out capability.
OUCH!
But thanks for the suggestion anyway. Any other suggestions? Anyone?
Thanks, Rodney
You may be in range of someone's Air Rave receiver, which your phone is picking up the signal for, but unless you are registered with their air rave, you can't get into their "private network".
Airave Problem
Thanks Indiagroove,
it turns out that that is exactly the problem. My TP2 on BM is unable to connect thru an Airave, EVEN if it's ON the allowed list. I installed an Airave to override the neighbor's. Still got the same error message. Called Sprint Airave support. They went thru various diagnostics and then finally said it's up to BM. Called BM advanced tech support & they said they had no instruction manuals to walk me thru setup of a SPRINT TP2 on Airave, they could only solve the problem if I had a BM branded phone (for which they have manuals to follow).
So it looks like I'm screwed.
UNLESS,
SOMEONE READING THIS, KNOWS HOW TO SET UP A TP2 WITH AN AIRAVE??
HELP!!
indagroove said:
You may be in range of someone's Air Rave receiver, which your phone is picking up the signal for, but unless you are registered with their air rave, you can't get into their "private network".
Click to expand...
Click to collapse
I suggest you dont call boost or sprint about having a tp2 on boost. they might just terminate your account.
If you have the right software to do it, copy the PRL or obtain the same PRL that the Mirro has on it and write it to the TP2. The PRL carries specific roaming info and from what I have been told by some sprint employees and others online is that Boost mobile PRLs are usually behind in sequence compared to the Sprint PRLs so maybe the PRL that the mirro has already know not to look for the airaive as a base while the TP2 has the appropriate PRL for if it were a sprint device. This should help a bit, try this and report back.
I am posting this as a new thread as my reply on a similar thread got lost or ignored and I would really appreciate inputs :
Randomly at times when I try to register on network manually (MTNL Dolphin 3G - Mumbai). Unrooted MB865 ver 2.3.6 & updated on 18th May 2012 to System Ver 55.28.37.MB865.AsiaRetail.en03. If I keep the setting as Automatic in Type of Network & Operator it functions fine fluctuating between Dolphin for local access & CellOne on roaming access in the same area based on cell tower connection the phone registers on alternating between "E" & "H" automatically based on cell mast direction proximity, however if I select 3G only and uncheck automatic for operator then the phone searches for signal for a very long time and fails to show any operator saying "no connection available" & sometimes when "Dolphin" network does appear and try to select manually get the error as "this sim card does not allow connection to this network". I did complain with the service provider and they were supposed to get back to me after checking in their switchboard exchange where I also provided them my SIM number in addition to my cellphone number(no response). Also as is case with poor service of all Indian cell network providers even in urban cities, also face random peculiar issue of call not being received inspite of signal available on the phone & network asking me to recheck the number I have dialled while placing outgoing calls though it is ok and signal is sufficient. Also "Network Speed Booster" app looks like a lot of bull (any other good apps??)
I needed to know using the secret Menu *#*#4636#*#* for 3G GSM service which kind of network I should ideally select for best results & does this setting override the regular menu network settings??
I get "G", "E", "H" randomly based on my locations but no "3G" or "H+" and further at times these icons are grey and sometimes blue and in either cases randomly
at different locations sometimes data throughput is not there as only one of the arrow shows active blinking. Any advise on the status based on colors and the blinking of the arrows?? Thanks!
PS _ This is what another user had posted (do you guys feel this is a phone defect?)
I wasn't able to solve this problem about an year. But did. And totally sure that it is Device's defect (in some cases it is a ROM deffect as in my case, in other - hardware. Smth like stack overflow issues at GSM controller or so). A year ago when I had face this "sim card does not allow connection... " problem, there are no google serch results on this keywords request. Any. To remove this message I was ought to reboot my device every time it appears. And I was thinking that it is normal behaviour for my device. But now there are lot of complainings at the web ( minimum 5 of Galaxy Tabs P1000, thousands of HTC Disire, few motorolla Deffy, 10 Galaxy Ace, few of Nexus S and so on), so I understand that I'm not alone, and problem is known. So I went to Samsungs Service and they confirmed that it is famous problem, have flashed my phone with some magic ROM (magic because it is official but does not available anywhere in the web, XDA or samsung sites! ) and now my phone works fine. Any other solutions like battery removing, *#*#4636#*#* sirvice menu, new sim-card, flashing variety of modems and roms, didn't helps me. This is not faulty sim. This is serious device's defect. Bring your phone to manufacturer and let them repair it or give your money back. This is their problem not your.
Hello fellow S3ers! I am David and I am new here.
I seem to be having a strange problem with my data network connection: My S3 is with Verizon and I have had it for several month now.
This morning everything was working fine down in FL and I hopped on a plane, set my phone to airplane mode, and returned to Philadelphia. After landing and disabling airplane mode, my phone refused to connect to any sort of data network - no 4G, 3G, or 1x. Calling and txting works fine.
I have been searching for a while now with no success. But here is the strange thing: I went into About Phone > Software Update, and clicked "Check now." Low and behold, the 4G icon flashed on and downloaded the latest update! (Which was over 140mb).
The phone updated and restarted, and now it says Software up to date. I saw the 4G icon flash on for a moment after the initial update restart, and then it flashed off. I went into software update again, and clicking Check Now caused the 4G icon to turn on again! It immediately turned off again, however. I was able to repeat this cycle several times, but now the Check now button does not turn the 4G back on at all - even for a moment as it did 10 minutes ago.
Any ideas how to solve this issue or what is going on?
Please let me know if I can provide you with any additional settings or details, but here are some details that may be relevant:
Mobile data: checked.
Network Mode: Global
APNs: None checked, EHRPD and LTE - Verison Internet are white, the rest are grayed out.
Mobile network type: LTE:14
Service State: In Service
Mobile network state: Disconnected
I appreciate your time.
I got the same issue, was working yesterday but today nothing. If I force it to cdma only I can get 3g data but it didn't stick around very long either...
Sent from my SCH-I535 using xda premium
northeast is having data connectivity issues at the moment- I called in and thats what support told me so most likely its the network right now and not your phone with the issue
http://forum.xda-developers.com/showthread.php?t=2183214
Thanks for the quick replies Neo and Chewwy.
Good news, 3G is now up on my device and it appears to be stable for the moment. No 4G yet, but I do have one more question just to make sure I didn't accidentally change something when I was troubleshooting it.
Network mode should be set to Global?
Should a specific APN be selected? Currently, both EHRPD - Verizon Internet, and LTE - Verizon Internet are white and selectable, however none seem to be checked with the little green dot. The rest are still grayed out. Is this normal, or should I select one?
Interesting to hear about the N.E. network issues. I suppose that makes me feel better lol.